ibis Nancy Sainte Catherine 3 stars

Customer review rating (ALL Rating) 4.1/5 1,027 reviews

Hotel extras

  • Hotel offers free WIFI

  • Meeting rooms

  • Private garage

  • 5 minutes by tram from the Conference Center

  • 875 yards (800 m) from Place Stanislas and the historic center

ALLSAFE approved hotel

Our accommodation(s)

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

Hotel location

ibis Nancy Sainte Catherine

42 avenue du 20ème Corps
54000 NANCY
France

GPS:48.693687, 6.191901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR RENDEZ VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,027 reviews

TripAdvisor Rating  3.5/5  498 reviews

Good stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The room looked brand new The beds were very comfortable , the shower fab

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

S Business - Confirmed reviews ALL

When going to bed, I noticed (late) there were some stains on my bed sheets. I left a note the next morning and those were replaced. Also, in the bathroom there was some mold along the bath. Finally, the absence of "double doors" make the morning very uncomfortable, people closing doors in the hallway from 6am were very loud and woke me up. Breakfast fine. Receptionist fine.

Dear SEBASTIEN B., Thank you for taking the time to tell us about your experience at the ibis Nancy Sainte-Catherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Adequate

Customer review rating 3.0/5

Anny B. Families - Confirmed reviews ALL

The receptionist was very polite and helpful. The room was adequate, though the curtains didn't block out the bright lights of the street enough. The hotel was undergoing renovation, which did impact on our overall experience. I was glad we were only there for one night. It was somewhere to rest on our journey from Switzerland to the UK, but I wouldn't choose to stay there for more than one night.

Dear Guest, Thank you for taking the time to share your feedback. Our hotel is under renovation, we have new rooms. We hope to welcome you back to our hotel very soon! Sincerely, Bien à vous, Ibis Nancy Centre Sainte Catherine h1…

Pleasant stay in a well situated and quiet hotel

Customer review rating 4.5/5

Tim Couples - Confirmed reviews ALL

Check-in was quick and staff very friendly. There was public parking just across the road which proved to be ideal. Ou room was large and at the back of the building, it was very quiet.

Dear TIM H., We very much appreciate your comments regarding your stay at the ibis Nancy Sainte-Catherine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Nancy Centre Sainte Catherine h1…

Satisfactory but could have been better

Customer review rating 3.5/5

Miss P. Families - Confirmed reviews ALL

I spent one night at the hotel. Arrived pretty late with my daughter. Bedding, heating was great. However, the check in was weird, the receptionist was not very friendly and I had to pay in cash. The following morning, my door was opened abruptly while we were getting ready. We were still there and felt like we were being a nuissance even at 9h20. Other than that the rest was functional.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are taking your comment into great consideration and will talk to our staff regarding your issue. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

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Other web-users rate our hotel

  • 668 reviews 8.2/10 Location
  • 842 reviews 5.1/10 Room
  • 701 reviews 9.4/10 Service
  • 24 reviews 2.8/10 WiFi
  • 415 reviews 8.2/10 Breakfast
  • 262 reviews 5.7/10 Cleanliness
  • 208 reviews 3.2/10 Vibe
  • 129 reviews 2.5/10 Amenities

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