ibis Nancy Sainte Catherine Hotel 3 stars

Bonne situation. Calme Accueil impeccable

we know the hotel and are always pleased to come back

We had a great experience staying at an IBIS in Liverpool, England so was hopeful this would be a similar experience. The staff was nice, but the hotel was definitely on the older side with actual keys that we had to turn in when we went out and the rooms not so wonderful although we were lucky to be able to find a room to fit 4. The internet was so weak upstairs we had to go down to the lobby area to use it and the worst part was that we had to "Febreze" the curtains more than once because of the smoke smell that emanated from them and our daughter is highly allergic to smoke. On the up side, the breakfast that we added to our room was good and substantial.

Very pleasant

The main issue for us was that we arrived very early in the morning after a traffic delay but the hotel was easily found and were received a warm welcome.

My staying in this hotel is made so easy by the staff especially the reception people. they make so easy for me because I don't speak any French or English and they always find ways to help me with all patience great so far.

Great hotel. Easy walk or tram ride Romain centre of town. Friendly staff, superb spacious breakfast room and clean & comfortable bedrooms.

Very good, I stayed in Room 501 had a nice view

I had a Seven day tour in England Luxembourg, France and Germany, and the stay in Nancy I appreciated the most. Impressive City- centre square Place Stanislas, and a very quite and warm city. The hotel was ibis standard, I have nothing to complain about, a good room and a comfortable bed. I loved the French breakfast with the crepes, my favourite desert. And the location was great because was very close to Le Tour de France finish line. Also I want to thank the lady on the reception when I arrived, was very helpful and told me the evening event, the light projection on Stanislas Square, it was awesome.

Hotel was did not even measure up to a Hotel 6 and was not in a good location. Hotel appeared to be unsafe as it is run like a prison. We walked in and left. For 30 euro more the Mercure was 1000x better

Hotel was located at convenient location in city with accessible car park. The staff were very friendly and most helpful in arranging cancellation of other hotel bookings due to illness of one of our group

Everything was correct. The reception staff were very kind a helpful. What I didn't like was that in the morning after arriving, when I have just woke up, I received a call in the morning from reception, asking me when I was planning to get out of the room (even though it wasn't my checkout day) for the cleaning staff to know when to go clean my room, when we said the cleaning staff on our corridor minutes before that we didn't want anyone cleaning our room.

In general ok. as usual with Ibis. However one notices that this is a Ibis franchise and not directly managed by Ibis. There is always some small difference even in small details.

good reception, room o.k., good breakfast

Satisfaction