Novotel Nancy Hotel 4 stars

Customer review rating 4.4/5 6,472 reviews

Novotel Nancy
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Comfortable rooms decorated in earthy, neutraltones. Free WIFI throughout the hotel

  • 11 meeting rooms for your conferences and seminars

  • GourmetBar: Enjoy our signature dishes!

  • Outdoor swimming pool heated to 28°C with sunny terrace

  • Direct access to the city center (bus line 4)

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
Leisure and activities
  • Outdoor unheated pool
  • Babysitting on requestPaying
  • Golf practice facilities (Nearby)Paying
  • Boules/petanque
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Nancy

2 Rue du Vair
54520
laxou
france

Tel: +33383934545

Fax: (+33)3/83985707

Check-in from 12h00

Check out up to 12h00

  • BUS LIGNE 4 :  4 Mouzon

  • TRAM LIGNE 2 :  2 Champ le boeuf

  • By plane

    NANCY At 13km / 8.08 miles

  • By helicopter

    NANCY ESSEY At 15km / 9.38 miles

  • By car

    NANCY CENTRE-LAXOU At 1km / 0.63 miles

  • By car

    NANCY-GENTILLY At 2km / 1.25 miles

  • By train

    NANCY VILLE At 6km / 3.73 miles

GPS :48.695409, 6.124416

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Classic Room - 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Family Classic Room - 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Illy coffee machine
  • Coffee/tea making facilities
  • Bathroom products

Executive Room - 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Classic Room - 1 single bed

Accessible room
  • Max. number of persons: 1
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Classic Room - 2 single beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
Rooms

Our restaurants and bars

GOURMET BAR

Type of cuisine: Thematic cuisine

Come and discover our Gourmet Bar concept among colleagues or family. Healthy and tasty dishes served convivially. Enjoy a gourmet getaway on our sunny terrace, in the restaurant, at the bar or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 297

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Nancy

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,472 reviews

tripadvisor

TripAdvisor Rating 4.0/5

879 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Clean and great service during our stay

Customer review rating 4.4/5

B. Families - 05/07/2020 Confirmed reviews ALL

Rooms were clean, correct handeling even with the corona measures. Kind people and great service during the breakfast

Excellent stay

Customer review rating 4.4/5

Andre V. H. Solo - 16/03/2020 Confirmed reviews ALL

Friendly service. Good meal at the restaurant. Very happy with the Nespresso coffee machine in my Executive room.

Dear Andre Van H., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Very good stay at this hotel

Customer review rating 4.4/5

Anonymous Families - 01/03/2020 Confirmed reviews ALL

Very good as usual.

Dear Bernard L., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Centrally located for the visits I had to make

Customer review rating 4.4/5

Mi… Business - 01/03/2020 Confirmed reviews ALL

Hotel centrally located for me to be able to visit the various clients in a distance of 200 km around me

Dear Mark R., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Well located to travel beyond.....

Customer review rating 4.4/5

Neil Families - 25/02/2020 Confirmed reviews ALL

Great clean and children friendly hotel with very friendly staff. Perfect for families. We have been going there once a year for the last many years and the quality of the dinner in the hotel restaurant has gone down. Many years ago the dinner in the hotel restaurant used to be awesome but that is not the case anymore. Need to improve on that. Other than that the hotel is excellent!!! Thank you.

Dear Neil D., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Great location for access to moterway. Great breakfast. Kids bed not very comfy but do the job.

Customer review rating 4.4/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Hotel has great atmosphere. Great breakfast, bar open late which is great as arrived late.

Dear Mikaela B., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Ticks all the boxes

Customer review rating 4.4/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Fabulous for our stop over on the way to the mountains, very easy to check in and out, super clean, all comfort commodities available and great breakfast buffet.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

good stay

Customer review rating 4.4/5

Alexandru Z. Business - 14/02/2020 Confirmed reviews ALL

very good

Dear Mister Z., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

Nice hotel and efficient staff

Customer review rating 4.4/5

Anca Business - 14/02/2020 Confirmed reviews ALL

This wasn't my first stay in this hotel and it is always a good experience

Dear Mrs N., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

Good saty

Customer review rating 4.4/5

Jean-baptiste B. Families - 10/02/2020 Confirmed reviews ALL

Staff is welcoming, breakfast is good and the room is clean

Merci d'avoir pris le temps de nous faire part de votre ressenti lors de votre séjour au Novotel Nancy en répondant à notre questionnaire. Votre satisfaction est la meilleure récompense pour nos équipes! Nous sommes tous ravis que vous ayez apprécié votre séjour et nous espérons vous revoir très bientôt. Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

nice hotel with good service

Customer review rating 4.4/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

free parking, location and good service

Dear Mister L., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

was qyite good

Customer review rating 4.4/5

Dmitriy Business - 09/02/2020 Confirmed reviews ALL

breakfast was better 1-4 years ago, but in 2020 price is much more higher than previous years...

Dear Dmitry F., Thank you for taking the time to tell us about your experience at the Novotel Nancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For your acknowledge, you didn't paid 200€ but 125€ breakfast included for one night which is 2€ superior than the previous year. As your know, costs are getting higher everywhere. Taxes, charges, fournitures... that's why every place need to high up their prices. Especially that Nancy was totally full during your stay so prices are getting high when there is a lot of demand. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Nice hotel

Customer review rating 4.4/5

Rui Families - 21/01/2020 Confirmed reviews ALL

Friendly staff and good price with breakfast

Dear trevor j., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

high value for money

Customer review rating 4.4/5

Yossy Business - 19/01/2020 Confirmed reviews ALL

I satisfied with breakfast.

Dear Yoshihiro Y., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

One of the better Hotels in area

Customer review rating 4.4/5

Les S. Business - 16/01/2020 Confirmed reviews ALL

Positive staff attitude, nice rooms with good parking and excellent food in restaurant.

Dear Les S., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

VERY GOOD

Customer review rating 4.4/5

N. Business - 20/12/2019 Confirmed reviews ALL

VERY GOOD

Monsieur N., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Nancy ainsi que pour votre fidélité. C’est avec grand plaisir que nous recevons vos compliments que nous ne manquerons pas de partager avec toute l'équipe. Nous vous souhaitons de belles fêtes de fin d'année et espérons vous accueillir très prochainement. Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Exceeded expectations

Customer review rating 4.4/5

R. C. Couples - 18/12/2019 Confirmed reviews ALL

One night stay. Very pleased with the room, shower, evening meal and breakfast. Couldn't be more pleased.

Dear richard C., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Slightly disappointed

Customer review rating 4.4/5

E. W. Families - 12/12/2019 Confirmed reviews ALL

i Was somewhat disappointed by the room. This is the first time I requested single beds and found the beds to be uncomfortable. The safe in the room showed an error message and was therefore unusable. As a gold card member I expected better service. The restart service was excellent as was the food.

Dear Elizabeth W., Thank you for taking the time to tell us about your experience at the Novotel Nancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

good experience with the room only

Customer review rating 4.4/5

Arnaud Business - 05/12/2019 Confirmed reviews ALL

Room quality, space clean was good Everything else was bad, team not nice, restaurant (price quantity).

Dear Lucas B., Thank you for taking the time to tell us about your experience at Novotel Nancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I also remain at your disposal if you want to have a direct talk about this. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Nice hotel but a bit noisy

Customer review rating 4.4/5

Nicolas Business - 25/11/2019 Confirmed reviews ALL

The room are nice and clean. The breakfast is also good. The restaurant is ok-ish but not a the level you would expect in France, even for a small restaurant. The main concern is the noise of water pipes. IN the morning, when neighbors take a shower don't even think about continuing to sleep.

Dear Nicolas P., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. We however apologize if some of our service were under your expectactions. We will directly give your comments to the management. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest
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