Novotel Nancy 4 stars

Customer review rating (ALL Rating) 4.4/5 1,551 reviews

Hotel extras

  • Comfortable rooms decorated in earthy, neutraltones. Free WIFI throughout the hotel

  • 11 meeting rooms for your conferences and seminars

  • GourmetBar: Enjoy our signature dishes!

  • Outdoor swimming pool heated to 27°C, with sunny terrace, closed in winter

  • Direct access to the city center (bus line 4)

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Hotel location

Novotel Nancy

2 Rue du Vair
54520 LAXOU
France

GPS:48.695409, 6.124416

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Cachette

Enjoy the delicious dishes prepared by our Chef in a real secret garden, indoors or on our sunny terrace in summer. Gourmet up-to-date recipes, dish of the day; all you need for a wonderful experience.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,551 reviews

TripAdvisor Rating  4.0/5  980 reviews

Niet voor herhaling vatbaar

Customer review rating 2.0/5

Juliette Families - Confirmed reviews ALL

Family room not actually a family room. And the heating too hot and unable to use airco. Too much noise from kitchen generator to keep windows open at night. So a bad night with no sleep for us. The steak was the only good meal at the restaurant.

Dear MARIE-LOU K., Thank you for taking the time to tell us about your experience at the Novotel Nancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne VILLIERS Adjointe de direction Novotel Nancy Ouest

Great stay, really nice staff

Customer review rating 5.0/5

Ferdi Couples - Confirmed reviews ALL

Due to our other hotel being overbooked (which we had to find it in the spot…) we ended up here. This hotel was one of very few we could reach in the middle of the night and their service was just GREAT. Really helped us out big time. On top of that the room was very comfortable and clean. We were so happy to have found this place and would recommend it to anyone.

Dear Adrianus Ferdi H., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne VILLIERS Adjointe de Direction Novotel Nancy Ouest

Not Cool!

Customer review rating 2.5/5

Merino Families - Confirmed reviews ALL

Charged for 2 x breakfast while I didn't pre book it + didn't have it in real life! I pre booked a fast check out, with a deposit (of €270,-, while room was €160) of my credit card and this is how this hotel treats a guest who put the faith in you?! + Up on arrival the 3rd bed was not made, while we booked a 3 persons room.

Good stay

Customer review rating 4.5/5

Ilhong J. P. Business - Confirmed reviews ALL

Friendly staff with kindness, and service oriented

good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

good stay

Dear FABRICE P., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-xavier Pauchard Directeur

In partnership with TripAdvisor

Other web-users rate our hotel

  • 592 reviews 9.1/10 Location
  • 1,326 reviews 7.3/10 Room
  • 927 reviews 8.3/10 Service
  • 37 reviews 7.1/10 WiFi
  • 636 reviews 7.6/10 Breakfast
  • 433 reviews 8/10 Cleanliness
  • 290 reviews 5.2/10 Amenities

Powered by Trustyou

All our hotels in Laxou