Novotel Nancy 4 stars

Customer review rating (ALL Rating) 4.4/5 1,406 reviews

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Description

Hotel extras

  • Comfortable rooms decorated in earthy, neutraltones. Free WIFI throughout the hotel

  • 11 meeting rooms for your conferences and seminars

  • GourmetBar: Enjoy our signature dishes!

  • Outdoor swimming pool heated to 27°C, with sunny terrace, closed in winter

  • Direct access to the city center (bus line 4)

Our accommodation(s)

Hotel location

Novotel Nancy

2 Rue du Vair
54520 LAXOU
France

GPS:48.695409, 6.124416

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CACHETTE

Enjoy the delicious dishes prepared by our Chef in a real secret garden, indoors or on our sunny terrace in summer. Gourmet up-to-date recipes, dish of the day; all you need for a wonderful experience.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,406 reviews

Customer review rating 4.0/5

Gerard H. V. M. Couples - Confirmed reviews ALL

It was a pleasant stay.

Dear Mr H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cédric Louis - Premier de réception

Customer review rating 4.5/5

Chris B. Families - Confirmed reviews ALL

Room good; a bit warm to sleep Breakfast was good Quiet stay

Dear Mr B., Thank you very much for your wonderful review and positive feedback! We are delighted that your stay at the Novotel Nancy was pleasant and peaceful, and that you enjoyed the breakfast. However, we apologize for the slightly high temperature in your room. During your stay, we experienced higher-than-average outdoor temperatures for the season, which can sometimes affect comfort. Please don’t hesitate to contact the front desk—available 24 hours a day—during your next stay so that we can offer you a suitable solution. We look forward to welcoming you back very soon. Best regards, Cédric LOUIS – Front Desk

Customer review rating 4.0/5

Steve G. Families - Confirmed reviews ALL

Well located, Very good breakfast. But it was very warm in the room and we did not get the temperature lower.

Customer review rating 3.0/5

Hernan S. C. Families - Confirmed reviews ALL

As usual rooms were perfect, check-in and out easy, staff really attentive and lots of stuff for kids. However food during dinner was not good at all.

Dear Hernan, Thank you for taking the time to share your feedback. We are delighted that your stay at the Novotel Nancy was generally enjoyable, and that you appreciated the comfort of the rooms, the smoothness of your check-in and check-out, as well as the attentiveness of our staff and the activities offered for children. However, we are sincerely sorry to hear that your dining experience did not meet your expectations. Your feedback helps us improve and increase our guests’ satisfaction. We hope to have the pleasure of welcoming you back very soon for a fully satisfying stay. Best regards, Cédric LOUIS – Front Desk

Customer review rating 5.0/5

Marie P. H. Business - Confirmed reviews ALL

Agreable

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Cédric Louis - Premier de réception

Other web-users rate our hotel

  • 503 reviews 9.1/10 Location
  • 1,038 reviews 7.1/10 Room
  • 784 reviews 8.1/10 Service
  • 7 reviews 6.5/10 WiFi
  • 510 reviews 7.7/10 Breakfast
  • 439 reviews 6.7/10 Cleanliness

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