Novotel Nancy 4 stars

Customer review rating (ALL Rating) 4.4/5 1,431 reviews

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2 Rue du Vair, 54520 LAXOU, France

Description

Hotel extras

  • Comfortable rooms decorated in earthy, neutraltones. Free WIFI throughout the hotel

  • 11 meeting rooms for your conferences and seminars

  • GourmetBar: Enjoy our signature dishes!

  • Outdoor swimming pool heated to 27°C, with sunny terrace, closed in winter

  • Direct access to the city center (bus line 4)

Our accommodation(s)

Hotel location

Novotel Nancy

2 Rue du Vair
54520 LAXOU
France

GPS:48.695409, 6.124416

Telephone
Fax +33 3 83 98 57 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Cachette

Enjoy the delicious dishes prepared by our Chef in a real secret garden, indoors or on our sunny terrace in summer. Gourmet up-to-date recipes, dish of the day; all you need for a wonderful experience.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,431 reviews

TripAdvisor Rating  4.0/5  1,002 reviews

Certificate of excellence 2023

Good service

Customer review rating 4.0/5

A. W. Couples - Confirmed reviews ALL

Room and bed comfortable and clean. Breakfast was a little disappointing with scrambled eggs made not often enough.

Just what a hotel should be

TripAdvisor rating 5.0/5

Andy V TripAdvisor review

We stopped overnight on our way back from Italy. It was the second time we have stayed at this hotel and it is perfect for us. It is just off the main road so it is easy to find and the rooms are decorated to a high standard, The trollies for moving luggage are an excellent touch and everything is just so well done.

Well located for a night's stay if you are in transit

Customer review rating 3.5/5

Diana Families - Confirmed reviews ALL

The hotel is conveniently located next to the highway. If you arrive late, the food is not very good: the frozen pizza was really not tasty. The rooms could be cleaner: the carpet has stains and the shower is moldy in places. Breakfast could be better compared to other hotels of the same chain: fruit was scarce, the yogurt offer is basic. Staff was welcoming and helpful

Hotel needs refresh but on great transportation line

TripAdvisor rating 3.0/5

Brssjunk TripAdvisor review

We chose this hotel based on the transportation to downtown Nancy. That aspect of this hotel was wonderful. The bus passed right outside the front gate of the hotel every 15 minutes. My main issue with this hotel was that it was in need of freshening up. The rooms weren't very clean, and there was a pervasive unpleasant odor though out the building. Positives: Good bed Good shower Nice size room Good breakfast Friendly staff Good price Filtered water available on the floor Plenty of room for luggage on the pullout bed Decent internet Adequate parking On good transportation route Negatives: Room looked a bit tatty Inadequate ventilation in room Odd odor though out the building No coffee pot in room

Dear Guest, Thank you for your feedback. We’re glad you enjoyed the convenient location, comfortable bed, and friendly staff. We sincerely apologize for the unpleasant odor you experienced during your stay. Please know that this is not reflective of our usual standards, and we are addressing this issue. Additionally, all our rooms were fully renovated two years ago with the latest Novotel concept, and we offer executive rooms with extra comfort, including a Nespresso machine, bathrobes, and a fully stocked minibar. We hope to welcome you back soon for an improved experience. Best regards, Lilien MULLER Deputy Manager

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

You blocked me 3 times 300€ in my credit card and till today I haven't a change of the right amount EUR 129,35. If hope you do it soon!!! The 900 EUR are still blocked!!!

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Other web-users rate our hotel

  • 537 reviews 9.2/10 Location
  • 1,162 reviews 7.4/10 Room
  • 853 reviews 8/10 Service
  • 12 reviews 8.5/10 WiFi
  • 554 reviews 7.4/10 Breakfast
  • 430 reviews 7.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.