Novotel Nancy 4 stars

Customer review rating (ALL Rating) 4.4/5 1,428 reviews

Novotel Nancy - Image 1
Novotel Nancy - Image 2
Novotel Nancy - Image 3
Novotel Nancy - Image 4

Description

Hotel extras

  • Comfortable rooms decorated in earthy, neutraltones. Free WIFI throughout the hotel

  • 11 meeting rooms for your conferences and seminars

  • GourmetBar: Enjoy our signature dishes!

  • Outdoor swimming pool heated to 27°C, with sunny terrace, closed in winter

  • Direct access to the city center (bus line 4)

Our accommodation(s)

Hotel location

Novotel Nancy

2 Rue du Vair
54520 LAXOU
France

GPS:48.695409, 6.124416

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Cachette

Enjoy the delicious dishes prepared by our Chef in a real secret garden, indoors or on our sunny terrace in summer. Gourmet up-to-date recipes, dish of the day; all you need for a wonderful experience.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,428 reviews

TripAdvisor Rating  4.0/5  1,003 reviews

Certificate of excellence 2023

Just what a hotel should be

TripAdvisor rating 5.0/5

Andy V TripAdvisor review

We stopped overnight on our way back from Italy. It was the second time we have stayed at this hotel and it is perfect for us. It is just off the main road so it is easy to find and the rooms are decorated to a high standard, The trollies for moving luggage are an excellent touch and everything is just so well done.

Well located for a night's stay if you are in transit

Customer review rating 3.5/5

Diana Families - Confirmed reviews ALL

The hotel is conveniently located next to the highway. If you arrive late, the food is not very good: the frozen pizza was really not tasty. The rooms could be cleaner: the carpet has stains and the shower is moldy in places. Breakfast could be better compared to other hotels of the same chain: fruit was scarce, the yogurt offer is basic. Staff was welcoming and helpful

Hotel needs refresh but on great transportation line

TripAdvisor rating 3.0/5

Brssjunk TripAdvisor review

We chose this hotel based on the transportation to downtown Nancy. That aspect of this hotel was wonderful. The bus passed right outside the front gate of the hotel every 15 minutes. My main issue with this hotel was that it was in need of freshening up. The rooms weren't very clean, and there was a pervasive unpleasant odor though out the building. Positives: Good bed Good shower Nice size room Good breakfast Friendly staff Good price Filtered water available on the floor Plenty of room for luggage on the pullout bed Decent internet Adequate parking On good transportation route Negatives: Room looked a bit tatty Inadequate ventilation in room Odd odor though out the building No coffee pot in room

Dear Guest, Thank you for your feedback. We’re glad you enjoyed the convenient location, comfortable bed, and friendly staff. We sincerely apologize for the unpleasant odor you experienced during your stay. Please know that this is not reflective of our usual standards, and we are addressing this issue. Additionally, all our rooms were fully renovated two years ago with the latest Novotel concept, and we offer executive rooms with extra comfort, including a Nespresso machine, bathrobes, and a fully stocked minibar. We hope to welcome you back soon for an improved experience. Best regards, Lilien MULLER Deputy Manager

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

You blocked me 3 times 300€ in my credit card and till today I haven't a change of the right amount EUR 129,35. If hope you do it soon!!! The 900 EUR are still blocked!!!

Well located and usual high standard

Customer review rating 4.0/5

Gary M. Couples - Confirmed reviews ALL

Having previously prebooked 1 night we needed a 2nd, and the young helpful Reception staff, dealt with that swiftly and understood our situation. We have stayed here a number of times and it has always been a good hotel, staff friendly and helpful, dinner on the Thursday night was vey good, but the nearly deserted restaurant on the Friday night, could have been better..luckily 1 member of staff looked after us very well. Weirdly apart from an English car group, very few customers in the dining room, the car park was nearly empty, normally full. One matter that seems to have resolved itself was our bill, upon leaving the 100 young girls milling around the reception desk, meant we had to rely on an email invoice..which we received, 2 of them and this was worrying, but things seem to have been adjusted fairly well... also not sure where my Accors points have disappeared to!!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 535 reviews 9.2/10 Location
  • 1,159 reviews 7.3/10 Room
  • 852 reviews 8/10 Service
  • 12 reviews 8.5/10 WiFi
  • 558 reviews 7.4/10 Breakfast
  • 427 reviews 7.1/10 Cleanliness
  • 257 reviews 8.8/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Laxou