Novotel Nancy Hotel 4 stars

Name: Novotel Nancy
Address: LAXOU, 54520, FRANCE
Telephone: (+33)3/83934545
Rating: 4.4

Customer review rating 4.4/5 6,515 reviews

ALLSAFE approved hotel

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+ 21 Services

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Novotel Nancy Hotel

Hotel that makes every moment matter

For business, with family or friends? For a relaxing and gourmet stay in a delightful idyllic setting. Sleep peacefully, enjoy a sense of well being. There'll be something for everyone! See you soon :)

Jean-Baptiste FAU, Hotel Manager

5km from downtown, close to the highways, Novotel Nancy is ideally located for business or leisure trips w/ private parking. Our contemporary rooms w/ air con. offer calm & serenity. Enjoy our heated outdoor pool in summer & our shady terrace. Come share a friendly moment at the Gourmet Bar around our Signature dishes. Our 4,305 sq ft of flexible space welcomes you for your professional or family events.

Located on the western periphery, our hotel in Nancy is an ideal stopover along the holiday route due to the immediate highway proximity. Direct access to transportation allows you to explore the ducal city and its majestic Place Stanislas but also to attend the events of the Nancy Congress Center, Sports Palace and Zenith. By car, it takes 15 minutes to get to the train station and 30 minutes to Lorraine Airport. Visiting Nancy in December? Don't miss the St. Nicholas festivities.

Hotel extras

Comfortable rooms decorated in earthy, neutraltones. Free WIFI throughout the hotel
11 meeting rooms for your conferences and seminars
GourmetBar: Enjoy our signature dishes!
Outdoor swimming pool heated to 28°C with sunny terrace
Direct access to the city center (bus line 4)

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private enclosed outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility roomsOnly on request directly at the hotel according to availability.
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroomOnly on request directly at the hotel according to availability.
Pets allowedPaying
Babysitting on requestPaying
100% non-smoking hotel
Manual temperature control
Languages spoken at the hotel
- English
- Spanish
- French
- Dutch
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying

Outdoor unheated pool
Babysitting on requestPaying
Golf practice facilities (Nearby)Paying
Boules/petanque

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:00-24:00
- Opening hours : Week-end 06:00-24:00

15 meeting room(s)
Web Corner on a Mac
Copy/print service available

Hotel location

Novotel Nancy

2 Rue du Vair
54520
laxou
france

Tel: +33383934545

Fax: (+33)3/83985707

Contact email :

Check-in from 12h00

Check out up to 12h00

BUS LIGNE 4 : 4 Mouzon
TRAM LIGNE 2 : 2 Champ le boeuf

By plane
NANCY At 13km / 8.08 miles
By helicopter
NANCY ESSEY At 15km / 9.38 miles
By car
NANCY CENTRE-LAXOU At 1km / 0.63 miles
By car
NANCY-GENTILLY At 2km / 1.25 miles
By train
NANCY VILLE At 6km / 3.73 miles

GPS :48.695409, 6.124416

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Classic Room - 1 double bed and 1 single bed

Max. number of persons: 3
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products

Family Classic Room - 1 double bed and twin beds

Max. number of persons: 4
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products

Classic Room - 1 double bed

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Illy coffee machine
Coffee/tea making facilities
Bathroom products

Executive Room - 1 double bed and 1 single bed

Max. number of persons: 3
Area: From 23 m² / 248 sq ft
Views: Pool side *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Classic Room - 1 single bed

Accessible room

Max. number of persons: 1
Area: From 23 m² / 248 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products

Classic Room - 2 single beds

Max. number of persons: 2
Area: From 23 m² / 248 sq ft

Rooms

Our restaurants and bars

La Cachette

Type of cuisine: Other cooking style

BAR

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 15
Maximum size: 297 m²
Maximum capacity: 220 people
Maximum banquet capacity: 180 people

Find out more

Nice stopover at family room

DKriyani 25/07/2020 TripAdvisor review

It's good to have a family room with 2 single bed for our 2 big kids (young adult). Wifi is important for us, and we are happy with the connection during our stay here. A basic breakfast, a clean room, and parking space are good points why we choose this hotel. Thanks for the hospitality. Keep up the good work.

Clean and great service during our stay

B. Families - 05/07/2020 Confirmed reviews ALL

Rooms were clean, correct handeling even with the corona measures. Kind people and great service during the breakfast

Excellent stay

Andre V. H. Solo - 16/03/2020 Confirmed reviews ALL

Friendly service. Good meal at the restaurant. Very happy with the Nespresso coffee machine in my Executive room.

Dear Andre Van H., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Very good stay at this hotel

Anonymous Families - 01/03/2020 Confirmed reviews ALL

Very good as usual.

Dear Bernard L., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Centrally located for the visits I had to make

Mi… Business - 01/03/2020 Confirmed reviews ALL

Hotel centrally located for me to be able to visit the various clients in a distance of 200 km around me

Dear Mark R., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Well located to travel beyond.....

Neil Families - 25/02/2020 Confirmed reviews ALL

Great clean and children friendly hotel with very friendly staff. Perfect for families. We have been going there once a year for the last many years and the quality of the dinner in the hotel restaurant has gone down. Many years ago the dinner in the hotel restaurant used to be awesome but that is not the case anymore. Need to improve on that. Other than that the hotel is excellent!!! Thank you.

Dear Neil D., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Great location for access to moterway. Great breakfast. Kids bed not very comfy but do the job.

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Hotel has great atmosphere. Great breakfast, bar open late which is great as arrived late.

Dear Mikaela B., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Ticks all the boxes

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Fabulous for our stop over on the way to the mountains, very easy to check in and out, super clean, all comfort commodities available and great breakfast buffet.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

good stay

Alexandru Z. Business - 14/02/2020 Confirmed reviews ALL

very good

Dear Mister Z., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

Nice hotel and efficient staff

Anca Business - 14/02/2020 Confirmed reviews ALL

This wasn't my first stay in this hotel and it is always a good experience

Dear Mrs N., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

Good saty

Jean-baptiste B. Families - 10/02/2020 Confirmed reviews ALL

Staff is welcoming, breakfast is good and the room is clean

Merci d'avoir pris le temps de nous faire part de votre ressenti lors de votre séjour au Novotel Nancy en répondant à notre questionnaire. Votre satisfaction est la meilleure récompense pour nos équipes! Nous sommes tous ravis que vous ayez apprécié votre séjour et nous espérons vous revoir très bientôt. Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

nice hotel with good service

Anonymous Business - 09/02/2020 Confirmed reviews ALL

free parking, location and good service

Dear Mister L., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

was qyite good

Dmitriy Business - 09/02/2020 Confirmed reviews ALL

breakfast was better 1-4 years ago, but in 2020 price is much more higher than previous years...

Dear Dmitry F., Thank you for taking the time to tell us about your experience at the Novotel Nancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For your acknowledge, you didn't paid 200€ but 125€ breakfast included for one night which is 2€ superior than the previous year. As your know, costs are getting higher everywhere. Taxes, charges, fournitures... that's why every place need to high up their prices. Especially that Nancy was totally full during your stay so prices are getting high when there is a lot of demand. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Nice hotel

Rui Families - 21/01/2020 Confirmed reviews ALL

Friendly staff and good price with breakfast

Dear trevor j., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

high value for money

Yossy Business - 19/01/2020 Confirmed reviews ALL

I satisfied with breakfast.

Dear Yoshihiro Y., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

One of the better Hotels in area

Les S. Business - 16/01/2020 Confirmed reviews ALL

Positive staff attitude, nice rooms with good parking and excellent food in restaurant.

Dear Les S., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

VERY GOOD

N. Business - 20/12/2019 Confirmed reviews ALL

VERY GOOD

Monsieur N., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Nancy ainsi que pour votre fidélité. C’est avec grand plaisir que nous recevons vos compliments que nous ne manquerons pas de partager avec toute l'équipe. Nous vous souhaitons de belles fêtes de fin d'année et espérons vous accueillir très prochainement. Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Exceeded expectations

R. C. Couples - 18/12/2019 Confirmed reviews ALL

One night stay. Very pleased with the room, shower, evening meal and breakfast. Couldn't be more pleased.

Dear richard C., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Slightly disappointed

E. W. Families - 12/12/2019 Confirmed reviews ALL

i Was somewhat disappointed by the room. This is the first time I requested single beds and found the beds to be uncomfortable. The safe in the room showed an error message and was therefore unusable. As a gold card member I expected better service. The restart service was excellent as was the food.

Dear Elizabeth W., Thank you for taking the time to tell us about your experience at the Novotel Nancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

good experience with the room only

Arnaud Business - 05/12/2019 Confirmed reviews ALL

Room quality, space clean was good Everything else was bad, team not nice, restaurant (price quantity).

Dear Lucas B., Thank you for taking the time to tell us about your experience at Novotel Nancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I also remain at your disposal if you want to have a direct talk about this. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

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