Rooms are comfortable and quiet, though need some maintenance. Our welcome wasn't good. We'd requested a room far from the elevators, it was practically opposite. We asked the receptionist to speak slowly on arrival as we did not speak much French. She did not. The Breakfast is mass catering rather than locally sourced.

Bright modern hotel with friendly, helpful staff.

Some confusions during the booking process, the rest was fine.

Comfortable rooms, surprisingly great food, electric vehicle charging.

We've been here about 6 or 7 times in de last 20 years and the quality is very constant. Although most personnel is very helpful and friendly, there are some that should be working in another business without direct client contact.

Need to renew the room

Prior to dinner allergy indicated, however, dinner served with allergy causing ingredient. After complaint it was clearly taken away from the teller without any alternative. Around midnight an alarm signal sounded continuously and not easily recognizable as a fire alarm. Once down the stairs we noticed that there was a total lack of coordination. One of the guests came back upstairs and told us that everything was okay! In the room the fire instructions are hanging too high and even in such a small print that one cannot read. I may expect more from an international hotel chain.

Long time check in and restaurant makes mistakes regularly

Overall exeperience positive. However, two items from the bar were added tonour invoice which I realized aftwewards when I was at home. Not sure what checks and balances are applied by Novotel, but seems that improvements are required in this area.

Nice location next to highway exit with swimminpool large room and very friendly staff. The restaurant is also a good pick with sitting outside a reasonably priced food.

Clean, safe, easy accessable by car, easily booked, plenty choice of restaurents.

nice room, meal ok, bit swimming pool much more crowded than usual

It's good to have a family room with 2 single bed for our 2 big kids (young adult). Wifi is important for us, and we are happy with the connection during our stay here. A basic breakfast, a clean room, and parking space are good points why we choose this hotel. Thanks for the hospitality. Keep up the good work.

In spite of the fact that extensive exterior construction work is taking place, the interior was impeccable. The bar-restaurant-lounge area is very interesting and inviting. For one very rare occasion, we found the personnel a bit under the usual welcoming attitude we found any Accor Hotel establishment. Alsom be careful not to serve the (red) wines at too warm a temperature.

We chose the hotel for its location near the motoway , and that was the only thing which I appreciated it for, together with the kindness of the personnel at the reception. As for the other things, it was a disappointing experience. First, the room was small and the extra bed was uncomfortable. Secondly, dinner was unsatisfactory, both for the service and for the food. Whatsmore, it was way too expensive just like the whole staying