Novotel Nancy Hotel 4 stars

Customer review rating 4.4/5 6,684 reviews

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Novotel Nancy
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Comfortable rooms decorated in earthy, neutraltones. Free WIFI throughout the hotel

  • 11 meeting rooms for your conferences and seminars

  • GourmetBar: Enjoy our signature dishes!

  • Outdoor swimming pool heated to 28°C with sunny terrace

  • Direct access to the city center (bus line 4)

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
Leisure and activities
  • Outdoor unheated pool
  • Babysitting on requestPaying
  • Golf practice facilities (Nearby)Paying
  • Boules/petanque
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Nancy

2 Rue du Vair
54520
laxou
france

Tel: +33383934545

Fax: (+33)3/83985707

Check-in from 12h00

Check out up to 12h00

  • BUS LIGNE 4 :  4 Mouzon

  • TRAM LIGNE 2 :  2 Champ le boeuf

  • By plane

    NANCY At 13km / 8.08 miles

  • By helicopter

    NANCY ESSEY At 15km / 9.38 miles

  • By car

    NANCY CENTRE-LAXOU At 1km / 0.63 miles

  • By car

    NANCY-GENTILLY At 2km / 1.25 miles

  • By train

    NANCY VILLE At 6km / 3.73 miles

GPS :48.695409, 6.124416

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Classic Room - 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Family Classic Room - 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Illy coffee machine
  • Coffee/tea making facilities
  • Bathroom products

Executive Room - 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Classic Room - 1 single bed

Accessible room
  • Max. number of persons: 1
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Hotel Transylvania 3 Family Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • Business Desk

Classic Room - 2 single beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
Rooms

Our restaurants and bars

La Cachette

Type of cuisine: Other cooking style

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 297

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Nancy

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,684 reviews

tripadvisor

TripAdvisor Rating 4.0/5

898 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Tiny - we left earlier than planned

Customer review rating 4.4/5

Kyara Families - 18/10/2020 Confirmed reviews ALL

Great restaurant Room was really too small impossible to use the toilet my legs wouldn’t fit

Dear Winfried A., Thank you for taking the time to tell us about your experience at the Novotel Nancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Well located

Customer review rating 4.4/5

E. W. Couples - 05/10/2020 Confirmed reviews ALL

This is not our first stay at the Novotel Laxou. As we had already checked in online, our room key was ready for us. Reception staff was friendly and welcoming on arrival. The room was clean and quiet. We had reserved a table for dinner, however were very disappointed by the level of service and quality of food. The waiter did not take the time to confirm that he had understood our order and therefore got it wrong. A second glass of wine never arrived. Not the service I expected.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Perfect for our needs

Customer review rating 4.4/5

Anonymous Families - 05/09/2020 Confirmed reviews ALL

Excellent hotel, staff very helpful, nice service at the bar. Although the hotel is not located in the center, the location was fine for us, specially because there is a pool - an important feature when you have kids. Nancy centre is about 10/15 minutes drive, depending on traffic so it is not bad. Near by there is a shopping center with a few restaurants also. We did not eat in the hotel but the service at the bar was good. To complete our stay, there was a French soccer team staying at the same times and it was a big attraction for our mini fans.

Nice stopover

Customer review rating 4.4/5

Anonymous Families - 25/08/2020 Confirmed reviews ALL

Especially the bar staff was very nice, gave us lots of ice cubes to keep our food and drinks for the road cool - for free! Great service... Pool was nice as well

Well located, good stay, felt secure

Customer review rating 4.4/5

Ilse Families - 25/08/2020 Confirmed reviews ALL

Despite the corona crisis, we’ve felt save in the hotel. Staff were following the corona measurements very strict (mouth masks were properly weared, the required distance was kept, sufficient desinfectant hand gel were needed (at the entrance, near the elevator on each floor).

Nice pool

Customer review rating 4.4/5

Elaine Families - 19/08/2020 Confirmed reviews ALL

Comfortable bed and good shower. Food very expensive.

Perfect for a short family stop

Customer review rating 4.4/5

Gaëtan Families - 17/08/2020 Confirmed reviews ALL

At the end of a warm day spent driving, we had a very pleasurable time in the swimming pool, and enjoyed a nice meal on the patio, served by the very friendly staff. Will surely come again!

Hot or cold

Customer review rating 4.4/5

Anon Couples - 13/08/2020 Confirmed reviews ALL

The air conditioning was not adjustable - either freezing or off. Everything else was good - friendly staff. Happy to see covid precautions: much better than the UK.

well located, clean rooms, quick service

Customer review rating 4.4/5

Adi44 Families - 11/08/2020 Confirmed reviews ALL

The booking of the room took way too long. I needed in total 38 minutes on the phone to book two rooms for 1 night. The only reason why I didn't hang up and booked another hotel is the location of your hotel on the highway. The htel in itself is comfortable, clean and a friendly staff.

Good location and clean rooms

Customer review rating 4.4/5

Familie V. S. Families - 04/08/2020 Confirmed reviews ALL

Nice family room to share with 2 children (9 year + 1 year old). Good bed and clear room. The pool was a big plus on the hot day we arrived. We stayed for 1 night only to drive home the next day (coming from the south of France). The hotel is well equipped to service families on their way home or to their holiday destination. The only thing I did not like was the food in the restaurant. The duck breast was not of good quality and the salad of quinoa was not very creative. Price-quality is not so good - rather too expensive. I also did not like the fact that dogs were allowed on the terrance and in the hotel room. There was one dog on our floor barking and I think pets should not be allowed in hotels in general.

Nice stopover at family room

TripAdvisor rating 4.0/5

DKriyani 25/07/2020 TripAdvisor review

It's good to have a family room with 2 single bed for our 2 big kids (young adult). Wifi is important for us, and we are happy with the connection during our stay here. A basic breakfast, a clean room, and parking space are good points why we choose this hotel. Thanks for the hospitality. Keep up the good work.

Clean and great service during our stay

Customer review rating 4.4/5

B. Families - 05/07/2020 Confirmed reviews ALL

Rooms were clean, correct handeling even with the corona measures. Kind people and great service during the breakfast

Excellent stay

Customer review rating 4.4/5

Andre V. H. Solo - 16/03/2020 Confirmed reviews ALL

Friendly service. Good meal at the restaurant. Very happy with the Nespresso coffee machine in my Executive room.

Dear Andre Van H., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Very good stay at this hotel

Customer review rating 4.4/5

Anonymous Families - 01/03/2020 Confirmed reviews ALL

Very good as usual.

Dear Bernard L., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Centrally located for the visits I had to make

Customer review rating 4.4/5

Mi… Business - 01/03/2020 Confirmed reviews ALL

Hotel centrally located for me to be able to visit the various clients in a distance of 200 km around me

Dear Mark R., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Well located to travel beyond.....

Customer review rating 4.4/5

Neil Families - 25/02/2020 Confirmed reviews ALL

Great clean and children friendly hotel with very friendly staff. Perfect for families. We have been going there once a year for the last many years and the quality of the dinner in the hotel restaurant has gone down. Many years ago the dinner in the hotel restaurant used to be awesome but that is not the case anymore. Need to improve on that. Other than that the hotel is excellent!!! Thank you.

Dear Neil D., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Great location for access to moterway. Great breakfast. Kids bed not very comfy but do the job.

Customer review rating 4.4/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Hotel has great atmosphere. Great breakfast, bar open late which is great as arrived late.

Dear Mikaela B., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphaëlle WARIN Assistante Responsable Hébergement Novotel Nancy Ouest

Ticks all the boxes

Customer review rating 4.4/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Fabulous for our stop over on the way to the mountains, very easy to check in and out, super clean, all comfort commodities available and great breakfast buffet.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

good stay

Customer review rating 4.4/5

Alexandru Z. Business - 14/02/2020 Confirmed reviews ALL

very good

Dear Mister Z., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

Nice hotel and efficient staff

Customer review rating 4.4/5

Anca Business - 14/02/2020 Confirmed reviews ALL

This wasn't my first stay in this hotel and it is always a good experience

Dear Mrs N., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaëlle Enclos Chargée de Clientèle Hôtel Novotel Nancy

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