Novotel Nancy Hotel 4 stars

Relaxed.

Sleeping is all about comfort. The mattress feels like a stone. Worse, it's covered by a plastic protection so you're sweating all night long. The restaurant can also improve, no that th food was bad, but the breakfast was full of plastics: butter in plastic, cheese in plastic, industrial, you feel like shopping at Carrefour. Service was absolutely perfect. The place is quiet, easy to find, excellent wifi, nice garden for relaxation, a pool I would love to jump in, the room was clean, spacious, very quiet, toilet separated from the bathroom, Italian shower...

this was my third stay at this hotel. The rooms are good and well equipped. The quality of the food on offer was poor. Started with a low-cost foie gras with a shabby chutney, on the second night after a 2-hour wait a dirty glass of wine and an unattractive salmon plate. On the third night a Cesar salad with cold industrial chicken, not even a little fried in the pan.... very disappointing.

Great restaurant Room was really too small impossible to use the toilet my legs wouldn’t fit

This is not our first stay at the Novotel Laxou. As we had already checked in online, our room key was ready for us. Reception staff was friendly and welcoming on arrival. The room was clean and quiet. We had reserved a table for dinner, however were very disappointed by the level of service and quality of food. The waiter did not take the time to confirm that he had understood our order and therefore got it wrong. A second glass of wine never arrived. Not the service I expected.

Excellent hotel, staff very helpful, nice service at the bar. Although the hotel is not located in the center, the location was fine for us, specially because there is a pool - an important feature when you have kids. Nancy centre is about 10/15 minutes drive, depending on traffic so it is not bad. Near by there is a shopping center with a few restaurants also. We did not eat in the hotel but the service at the bar was good. To complete our stay, there was a French soccer team staying at the same times and it was a big attraction for our mini fans.

It's good to have a family room with 2 single bed for our 2 big kids (young adult). Wifi is important for us, and we are happy with the connection during our stay here. A basic breakfast, a clean room, and parking space are good points why we choose this hotel. Thanks for the hospitality. Keep up the good work.

In spite of the fact that extensive exterior construction work is taking place, the interior was impeccable. The bar-restaurant-lounge area is very interesting and inviting. For one very rare occasion, we found the personnel a bit under the usual welcoming attitude we found any Accor Hotel establishment. Alsom be careful not to serve the (red) wines at too warm a temperature.

We chose the hotel for its location near the motoway , and that was the only thing which I appreciated it for, together with the kindness of the personnel at the reception. As for the other things, it was a disappointing experience. First, the room was small and the extra bed was uncomfortable. Secondly, dinner was unsatisfactory, both for the service and for the food. Whatsmore, it was way too expensive just like the whole staying

Travelling from the South of France to the North of the Netherlands and need a stopover? This is a good place for a stopover. Within minutes of the motorway. Easy check-in and check-out. Good dining options and great breakfast buffet.

Don't bother coming here if you expect to dine or have a decent breakfast. It's a normal Novotel but incapable of handling a fairly full number of guests and definitely not value for money. It's OK for a stopover provided you bring your own food and don't expect the staff to do their jobs.

I enjoyed staying in this hotel with outdoor swimming pool and a large terrace with a bar restaurant. There is also a large free parking. The Wifi is fast and free. The rooms are clean. The breakfast is quality good food.

Novotel is always a safe chose. You inow that the rooms have good standard. And for us travelling with a dog we know that she always is welcome. But check if the restaurant is open. It was a negative surprise for us that it was closed sundays. There were no information about that when we booked. After a whole day in the car you really want a dinner in the evening. Located in industrial suburbs there were no other restaurant options.

On my way back home to Switzerland I have stayed at Novotel Nancy in a Superior-Room and it has been a very nice stay. The room was very well equiped and sleeping was wonderful. Also the food in the restaurant was delicious. I would stay there again.

I liked this hotel. Third time staying at this hotel. Customer relations are excellent. The restaurant is very good. The taste of the food is great. Presentations ver nice. If you work in this area, I recommend that you select.