Customer review rating (ALL Rating) 4.4/5 1,548 reviews
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.
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2 Rue du Vair
Telephone +33 3 83 93 45 45
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Access: 100 m / 0.06 mi
Access: 1 km / 0.63 mi
Access: 2 km / 1.25 mi
Access: 6 km / 3.73 mi 45 min walk / 15 min drive
Access: 15 km / 9.38 mi
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Enjoy the delicious dishes prepared by our Chef in a real secret garden, indoors or on our sunny terrace in summer. Gourmet up-to-date recipes, dish of the day; all you need for a wonderful experience.
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Niet voor herhaling vatbaar
Customer review rating 2.0/5
Juliette Families - Confirmed reviews ALL
Family room not actually a family room. And the heating too hot and unable to use airco. Too much noise from kitchen generator to keep windows open at night. So a bad night with no sleep for us. The steak was the only good meal at the restaurant.
Dear MARIE-LOU K., Thank you for taking the time to tell us about your experience at the Novotel Nancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne VILLIERS Adjointe de direction Novotel Nancy Ouest
Great stay, really nice staff
Customer review rating 5.0/5
Ferdi Couples - Confirmed reviews ALL
Due to our other hotel being overbooked (which we had to find it in the spot…) we ended up here. This hotel was one of very few we could reach in the middle of the night and their service was just GREAT. Really helped us out big time. On top of that the room was very comfortable and clean. We were so happy to have found this place and would recommend it to anyone.
Dear Adrianus Ferdi H., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne VILLIERS Adjointe de Direction Novotel Nancy Ouest
Customer review rating 2.5/5
Merino Families - Confirmed reviews ALL
Charged for 2 x breakfast while I didn't pre book it + didn't have it in real life! I pre booked a fast check out, with a deposit (of €270,-, while room was €160) of my credit card and this is how this hotel treats a guest who put the faith in you?! + Up on arrival the 3rd bed was not made, while we booked a 3 persons room.
Customer review rating 4.5/5
Ilhong J. P. Business - Confirmed reviews ALL
Friendly staff with kindness, and service oriented
Customer review rating 4.5/5
Anonymous Business - Confirmed reviews ALL
Dear FABRICE P., We very much appreciate your comments regarding your stay at the Novotel Nancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-xavier Pauchard Directeur
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price