Mercure Nancy Centre Place Stanislas Hotel 4 stars

Name: Mercure Nancy Centre Place Stanislas Hotel
Address: NANCY, 54000, FRANCE
Telephone: (+33)3/83309260
Rating: 4.1

Customer review rating 4.1/5 4,600 reviews

See on a map

+ 19 Services

Best price guarantee

How it works?

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate

Mercure Nancy Centre Place Stanislas Hotel

Hotel for travellers looking for local and authentic experiences

Comfort, smiles, attentiveness and a warm welcome: all part of a stay at the Mercure Nancy Centre Place Stanislas hotel. Fancy a getaway? Nothing could be simpler, visit the Place Stanislas whose finery changes with the seasons. See you very soon!

Mrs Aurélie NOUVEL, Hotel Manager

Close to shops and restaurants, the 4-star Mercure Nancy Centre Place Stanislas hotel welcomes you just a stone's throw from the famous Place Stanislas, a UNESCO world heritage site. Enjoy elegant decorated rooms that take as their theme glass and Art Nou veau, and make the most of this ideal location by savoring the gastronomic specialties of the Lorraine region. Business meetings are made easier by the hotel's prime location, close to the conference center.

A short walk from the Place Stanislas, the Beaux-Arts museum and the Jardinière, this Mercure hotel is ideal for exploring this 18th-century masterpiece. Lovers of design will appreciate the Art Nouveau residences and the Musée de l'Ecole in Nancy.

Hotel extras

Right in the city center, a 2-minute walk fromthe famous and beautiful Place Stanislas
A 5-minute walk from Nancy TGV train station, the conference center and shops
Enjoy a home away from home - smiles, advice, personalized breakfast and comfort
Private, covered car park, everything you needfor a stress-free stay
2 fully equipped meeting rooms with natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)Private parking is paying with an extra charge of 14. euros per day.
- Bus/coach parking area(Nearby)
Accessibility for people with reduced mobility
- 0 room for people with reduced mobility
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying)Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying)(Nearby)
- Shoe shine machine
Porter

BreakfastPaying
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-21:00 (heures summer/été)
- Opening hours : Week-end Close

2 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Mercure Nancy Centre Place Stanislas Hotel

5 rue des Carmes
Accès Parking : 31 rue Gambetta
54000
nancy
france

Tel: +33383309260

Fax: (+33)3/83309292

Contact email :

Check-in from 14h00

Check out up to 12h00

CHU BRABOIS : T1 POINT CENTRAL

By plane
LUXEMBOURG At 120km / 74 miles
By plane
METZ NANCY LORRAINE At 40km / 24 miles
By plane
METZ NANCY LORRAINE At 40km / 24 miles
By plane
STRASBOURG At 170km / 105 miles
By car
NANCY CENTRE At 4km / 2 miles
By car
PARC DES EXPOSITIONS At 5km / 3 miles
By train
NANCY VILLE At 0km / 0 miles

GPS :48.692127, 6.180276

Our accommodations

Choose the Standard Room or Privilege Room offering a wider range of services.

Comfort Room with double bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Privilege Room with king-size bed

Max. number of persons: 3
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Privilege Room with one king-size bed and one single sofa bed

Max. number of persons: 3
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Comfort Room with twin beds

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Comfort Room with double bed

Max. number of persons: 1
Area: From 14 m² / 151 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Standard Room with a double bed

Max. number of persons: 1
Area: From 13 m² / 140 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Rooms

Our restaurants and bars

BAR

The Neptune Bar is the place to try Lorraine specialties with a glass of Grand Vin Mercure fine wine. Also, take advantage of the 24-hour pasta service served in the bar on weekends and in your room during the week.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 40 m²
Maximum capacity: 30 people

Find out more

No airconditioning

Anonymous Couples - 03/07/2020 Confirmed reviews ALL

Despite the claims on the Accor website this hotel had no airconditioning. We where put in a room without, asked about it and according to the staff the system can only pump in air from outside, so if it’s 30 degrees outside you’ll get 30 degrees inside - which we got...

Very central and comfortable

Dave Couples - 25/02/2020 Confirmed reviews ALL

Convenient location, comfortable beds and bonus of parking.

Dear David A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Well located

Coen H. Business - 23/01/2020 Confirmed reviews ALL

Nicely located in the centre. Nothing to complain about, nothing to be excited about. The "music" in the hall and breakfast restaurant was too loud and of kind that I dislike. Please remind that silence does not offend anybodies ears.

easy and nice

Panagiotis D. Friends - 06/01/2020 Confirmed reviews ALL

One night stay or our way to Lyon. room Ok. breakfast Ok. parking fair price.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Good location.

Paul S. Business - 21/12/2019 Confirmed reviews ALL

Good place. Nice staff.

Nice hotel situated in the centre

Paul Solo - 15/12/2019 Confirmed reviews ALL

The staff is very friendly. The hotel is nice, right in the centre. Only the room a little small but with everything you need

Dear Pablo C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Just a great hotel teh best in Nancy & I have stayed in them all!

Gary A. Business - 11/12/2019 Confirmed reviews ALL

check in fast & efficient, a great room & very quiet. Breakfast fast, quality food & with the daily news is great. The bar is always quiet & the selection good, the bar service is superb Caroline always is happy smiling & helpful. Check out is even faster with the staff even providing your invoice at my breakfast table because it was busy!

Very good

Ben Couples - 09/12/2019 Confirmed reviews ALL

Enjoyable stay.

Great location

Anonymous Business - 01/11/2019 Confirmed reviews ALL

Short walk to the castle, and the staff is VERY helpful.

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Mrs J.

Mrs J. Couples - 22/10/2019 Confirmed reviews ALL

Excellent as before, friendly welcome and good secure undercover parking

Pleasant and professional

Anonymous Business - 07/10/2019 Confirmed reviews ALL

Great room, comfy bed, very quiet... everything that was expected :)

Dear Mark W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

RDD ENSG

B. Solo - 07/10/2019 Confirmed reviews ALL

Ras

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Double sided experience

Anonymous Couples - 02/10/2019 Confirmed reviews ALL

We liked our room. Breakfast missed consistency in service and some area's of the hotel need refurbishment.

Dear Cramm P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Anonymous Families - 01/10/2019 Confirmed reviews ALL

The room was very nice, large enough to move around and for all of our belongings. I liked having the shelf under the sink in the bathroom to store our toiletries. Mathew, one of the concierges at the hotel was extremely helpful and very friendly. The beds were very comfortable. We were in Nancy for a wedding and many activities took place in beautiful Stanislas Place, a short walk from the hotel.

Dear Barbara B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

The room was fine but the way our bill was handled wasn’t

Jennifer B. Families - 01/10/2019 Confirmed reviews ALL

Begin forwarded message: From: Jen B <je…> Date: October 1, 2019 at 7:52:34 AM GMT+4 To: Jen B. <je…> Subject: Mercure review I booked a room there last year for my wedding that took place just over a week ago (on September 21). I then came in, in person, in April to discuss my room and to discuss having many of my guests stay there too. The week of September 16th, my guests booked a total of 44 rooms for anywhere from 2-6 nights at this location. Last week, I had to book an extra 3rd night for myself on top of my initial 2 night booking. I was charged full price (and was also billed full price for the other two nights when i checked out) but was told that “oh, you should have told us ahead of time about this situation- we could have comped you, etc.). The manager was “in a meeting”. But I obviously did make the details clear- when I booked last year and when I came in in April to have a long, detailed discussion and view the rooms. And if you didn’t want to take my word for it, it’s there in writing on my original reservation, which I have an email copy of. Having this said to me by the very same staff who I talked to in April made me frustrated- i did the right thing, your staff was clueless, and then blamed me. They told us they would “take the breakfast off the bill”- I didn’t even have breakfast there! That is terrible customer service and leaves a bad taste in my mouth. Not a great way to communicate to your guests, particularly those that have brought you a ton of business I debated writing this as I am thinking nobody will respond but will give it a shot.

We were very happy with the hotel and lovely staff.

Judy D. Friends - 01/10/2019 Confirmed reviews ALL

Everything was great. The staff was friendly and helpful. The hotel is in a great location. Matthew was wonderful.

Dear Judy D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team and Matthew. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Very bad hotel to stay in Nancy

Guy Couples - 27/09/2019 Confirmed reviews ALL

Beds are not comfortable, room is outdated. Needs an urgent renovation

Dear Guy B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our hotel was renovated 2 years ago, so I don't understand your review. Our bed are really appreciated by our guest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

amazing staff! great hotel!

Axel Business - 25/09/2019 Confirmed reviews ALL

We had a super stay-over in Nancy and we will come back!

Dear Axel H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Good but would have liked the room I booked.

Judith H. Couples - 24/09/2019 Confirmed reviews ALL

I booked a privileged room months in advance and did not receive one. This being said the staff was very accommodating and nice and my room although extremely small was clean.

Average hotel but convenient location

John D. Couples - 20/09/2019 Confirmed reviews ALL

Average

Our most recent 20 reviews

In partnership with TripAdvisor