Mercure Nancy Centre Place Stanislas Hotel 4 stars

Customer review rating 4.1/5 4,813 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Nancy Centre Place Stanislas Hotel
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+ 18 Services
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Room 1

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Hotel extras

  • Right in the city center, a 2-minute walk fromthe famous and beautiful Place Stanislas

  • A 5-minute walk from Nancy TGV train station, the conference center and shops

  • Enjoy a home away from home - smiles, advice, personalized breakfast and comfort

  • Private, covered car park, everything you needfor a stress-free stay

  • 2 fully equipped meeting rooms with natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Nancy Centre Place Stanislas Hotel

5 rue des Carmes
Accès Parking : 31 rue Gambetta
54000
nancy
france

Tel: +33383309260

Fax: (+33)3/83309292

Check-in from 14h00

Check out up to 12h00

  • CHU BRABOIS :  T1 POINT CENTRAL

  • By plane

    LUXEMBOURG At 120km / 74 miles

  • By plane

    METZ NANCY LORRAINE At 40km / 24 miles

  • By plane

    METZ NANCY LORRAINE At 40km / 24 miles

  • By plane

    STRASBOURG At 170km / 105 miles

  • By car

    NANCY CENTRE At 4km / 2 miles

  • By car

    PARC DES EXPOSITIONS At 5km / 3 miles

  • By train

    NANCY VILLE At 0km / 0 miles

GPS :48.692127, 6.180276

Our accommodation(s)

Make yourself at home. Our Superior and Privilege Rooms are designed as a cocooning space for you to unwind during your stay in the beautiful city of Nancy.

Comfort Room with double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room with king-size bed

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room with one king-size bed and one single sofa bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Comfort Room with twin beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Comfort Room with double bed

  • Max. number of persons: 1
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with a double bed

  • Max. number of persons: 1
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

BAR

Non contractual photo

The Neptune Bar is the place to try Lorraine specialties with a glass of Grand Vin Mercure fine wine. Also, take advantage of the 24-hour pasta service served in the bar on weekends and in your room during the week.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 40

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Nancy Centre Place Stanislas Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,813 reviews

tripadvisor

TripAdvisor Rating 4.0/5

331 reviews

ACCUEIL ET SERVICE IMPECABLE

Customer review rating 4.1/5

A B. Business - 09/10/2020 Confirmed reviews ALL

BUSINESS TRIP NO COMMENT

Madame, Monsieur, Nous vous remercions pour l’avis que vous avez publié sur notre hôtel. Votre satisfaction est un réel plaisir pour nos équipes et moi-même. Soucieux du travail bien réalisé, votre avis est une récompense par rapport au travail fourni. Au plaisir de vous revoir parmi nous au Mercure Nancy Centre Place Stanislas. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Hotel needs renovation

Customer review rating 4.1/5

Anonymous Business - 01/10/2020 Confirmed reviews ALL

-Good central location and friendly staff; however the building and the rooms need to be updated to upgrade the standard.

Dear customer, We thank you for your opinion published about our establishment. We are sorry that your stay at the Mercure Nancy Centre Place Stanislas did not meet your expectations. Ideally located, our hotel is close to Place Stanislas, the Fine Arts Museum, the nursery park, the old town and the shops. Our teams aim to ensure you a pleasant stay with us in the best conditions. They will be delighted to learn that once again, they have succeeded in their mission. However, allow me to be astonished when reading your commentary. Indeed, our rooms were renovated in 2017 and benefit from an art deco decoration, art nouveau that is made to last over time. We hope to regain your confidence during your next stay in Nancy. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

well located

Customer review rating 4.1/5

Hacène Business - 22/09/2020 Confirmed reviews ALL

all good

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Well located and quit room

Customer review rating 4.1/5

Thomas Families - 07/09/2020 Confirmed reviews ALL

What a restfull night we had with this quiet room. Breakfast was great also. Only bad point was to give us a room with stair on the hallway to get in with my baby stroller! it increase my muscle :)

Dear customer, The Mercure Nancy Centre Place Stanislas teams and I would like to thank you for your feedback. We appreciate that your stay with us went well. We have carried out some work at the beginning of 2020 to improve the soundproofing of our rooms and we are delighted to hear that your night was absolutely peaceful. Our breakfast team are delighted to hear that you enjoyed it. Indeed, we have reopened our breakfast buffet to the delight of our guests, offering a wide variety of hot dishes and a great service. We are very sorry that your room was not easily accessible with your pushchair. Please do not hesitate to mention this information when making your next reservation. Our team is at your disposal and will do everything possible to ensure that you have a pleasant stay and that your muscles are well looked after My team and I look forward to your next stay. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Centrallage

Customer review rating 4.1/5

Manolito Couples - 11/08/2020 Confirmed reviews ALL

Lage ist super. sehr nettes und hilfsbereit Personal. However, I found that because of corona, social distance was not followed. The breakfast room ist extremely small and tables were too close together.

Dear customer, The Mercure Nancy Centre Place Stanislas teams and I would like to thank you for your feedback. Allow me to express my astonishment at your comment about respecting barrier gestures. Our hotel has the ALLSAFE label and ensures the highest standards of hygiene in the world of hospitality for your safety. Our restaurant room is arranged so as to have a space of 1.5 meter between each table. Furthermore, if we cannot keep the required distance, we ask our customers to wait until a table becomes free. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com
Customer review rating 4.1/5

Koichi N. Couples - 11/08/2020 Confirmed reviews ALL

No Amenity service

Dear customer, We thank you for your feedback on your experience in our establishment. Due to the current situation our services are indeed impacted. For your safety, the products in your room have been removed but a courtesy bag with the different products you usually find in your room (tea or coffee, sugar, cardboard cup, paper towel, local biscuit) had to be given to you. If this was not the case, we apologize for the inconvenience. However, our teams are listening to you and present to anticipate your needs in order to ensure your optimal comfort. If you were short of products, you could contact the reception desk so that our staff can find a solution to your problem. We hope to welcome you again for your next stay in Nancy in the best possible conditions. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Good Holiday hotel

TripAdvisor rating 4.0/5

zilvervliet 10/08/2020 TripAdvisor review

The hotel mercure is a nice hotel, nice new rooms and it’s fine to have your car parked in the garage. The only complain was the breakfast. This could be better! € 16,50 p.p. Without egg’s, cheese etc. Is overprised

Dear guest, Thank you for taking the time to share your views. Your satisfaction about our room is a real pleasure for our teams and myself. Moreover, our hotel is the only one to have a secure and covered car park in the heart of Nancy for the greatest joy of its customers. We're sorry that our breakfast did not live up to your expectations. However, we have reopened our breakfast buffet since Saturday 1st August with a greater variety (especially cheese) and a plate service of hot products (scrambled eggs, sausages and bacon) at your request. Therefore, I am surprised to hear that you have not been able to enjoy our delicious hot products and cheese. Hoping to regain your confidence during your next stay at the Mercure Nancy Centre Place Stanislas.

Super hotel, city centeer location

TripAdvisor rating 4.0/5

rvannamen Couples - 07/08/2020 TripAdvisor review

We enjoyed our stay in the Mercure Nancy Centre Place STanislas. Central location and a very good well equuipped room. Convenient that the hotel has its own parking garage. The only minus point was the the very small bathroom

Dear guest, Thank you for the notice you published about our hotel. We are delighted that you liked the location of our hotel. Indeed, our establishment is the only one to have a covered and secure (paying) car park in downtown Nancy for its customers. Our hotel being a former convent, its architecture is atypical, and this is what makes its charm. Some rooms are therefore larger than others. During your next stay with us, prefer the Privilege Room which has a larger surface area and will provide you with all the necessary comfort including a King Size bed, bathrobes, a Nespresso machine and a minibar with 5 non-alcoholic drinks included. We hope that you will have the opportunity to come and stay with us again.
Customer review rating 4.1/5

Denis Families - 05/08/2020 Confirmed reviews ALL

Alles prima

Great location

Customer review rating 4.1/5

Anonymous Couples - 02/08/2020 Confirmed reviews ALL

Lovely stay again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Good Stay

Customer review rating 4.1/5

Anonymous Solo - 28/07/2020 Confirmed reviews ALL

I stayed for one night but there was no issue and all was well organized. A minor aspect, but I would have liked to have a more efficient climatization or possibility to open the window without risk as it was really hot. But other than that small detail, everything was as expected. The welcoming was very well done.

Dear guest, Thank you for taking the time to share your views. Although we wish your experience had been more enjoyable, your feedback and impressions are very important to us as they help us improve our services on a daily basis. I will share your opinion with my teams. They are particularly keen to make your stay as pleasant as possible. My team and I look forward to your next visit. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Well managed with Covid resterictions.

Customer review rating 4.1/5

Anonymous Couples - 26/07/2020 Confirmed reviews ALL

We were nicely greeted and able to check in quickly. The room was OK, but rather loud because the windows didn't block the street noise very well.

Dear customer, Thank you for your feedback on our establishment. I will not fail to share your opinion with my colleagues who are particularly keen to make your stay as pleasant as possible. However, we are sorry that the sound-proofing of the windows did not meet your expectations. However, we have carried out work at the beginning of 2020 to improve sound-proofing. It is necessary to close both windows completely so that the soundproofing is optimal for your comfort. During your next stay, do not hesitate to ask for a room on the courtyard side to be more quiet. Hoping to see you soon at Mercure Nancy Centre Place Stanislas. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

No airconditioning

Customer review rating 4.1/5

Anonymous Couples - 03/07/2020 Confirmed reviews ALL

Despite the claims on the Accor website this hotel had no airconditioning. We where put in a room without, asked about it and according to the staff the system can only pump in air from outside, so if it’s 30 degrees outside you’ll get 30 degrees inside - which we got...

Very central and comfortable

Customer review rating 4.1/5

Dave Couples - 25/02/2020 Confirmed reviews ALL

Convenient location, comfortable beds and bonus of parking.

Dear David A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Well located

Customer review rating 4.1/5

Coen H. Business - 23/01/2020 Confirmed reviews ALL

Nicely located in the centre. Nothing to complain about, nothing to be excited about. The "music" in the hall and breakfast restaurant was too loud and of kind that I dislike. Please remind that silence does not offend anybodies ears.

easy and nice

Customer review rating 4.1/5

Panagiotis D. Friends - 06/01/2020 Confirmed reviews ALL

One night stay or our way to Lyon. room Ok. breakfast Ok. parking fair price.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Good location.

Customer review rating 4.1/5

Paul S. Business - 21/12/2019 Confirmed reviews ALL

Good place. Nice staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Nice hotel situated in the centre

Customer review rating 4.1/5

Paul Solo - 15/12/2019 Confirmed reviews ALL

The staff is very friendly. The hotel is nice, right in the centre. Only the room a little small but with everything you need

Dear Pablo C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Just a great hotel teh best in Nancy & I have stayed in them all!

Customer review rating 4.1/5

Gary A. Business - 11/12/2019 Confirmed reviews ALL

check in fast & efficient, a great room & very quiet. Breakfast fast, quality food & with the daily news is great. The bar is always quiet & the selection good, the bar service is superb Caroline always is happy smiling & helpful. Check out is even faster with the staff even providing your invoice at my breakfast table because it was busy!

Very good

Customer review rating 4.1/5

Ben Couples - 09/12/2019 Confirmed reviews ALL

Enjoyable stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

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