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Mercure Nancy Centre Place Stanislas Hotel 4 stars

Customer review rating 4.1/5 5,082 reviews

ALLSAFE approved hotel

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Mercure Nancy Centre Place Stanislas Hotel
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+ 18 Services

Hotel extras

  • Right in the city center, a 2-minute walk fromthe famous and beautiful Place Stanislas

  • A 5-minute walk from Nancy TGV train station, the conference center and shops

  • Enjoy a home away from home - smiles, advice, personalized breakfast and comfort

  • Private, covered car park, everything you needfor a stress-free stay

  • 2 fully equipped meeting rooms with natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Porter
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Nancy Centre Place Stanislas Hotel

5 rue des Carmes
Accès Parking : 31 rue Gambetta
54000 nancy
france

Tel: +33383309260

Fax: (+33)3/83309292

Check-in from 14h00

Check out up to 12h00

  • CHU BRABOIS :  T1 POINT CENTRAL

  • By plane

    LUXEMBOURG At 120km / 74 miles

  • By plane

    METZ NANCY LORRAINE At 40km / 24 miles

  • By plane

    METZ NANCY LORRAINE At 40km / 24 miles

  • By plane

    STRASBOURG At 170km / 105 miles

  • By car

    NANCY CENTRE At 4km / 2 miles

  • By car

    PARC DES EXPOSITIONS At 5km / 3 miles

  • By train

    NANCY VILLE At 0km / 0 miles

GPS :48.692127, 6.180276

Our accommodation(s)

Make yourself at home. Our Superior and Privilege Rooms are designed as a cocooning space for you to unwind during your stay in the beautiful city of Nancy.

Comfort Room with double bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room with king-size bed

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Privilege Room with one king-size bed and one single sofa bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Comfort Room with twin beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Comfort Room with double bed

  • Max. number of persons: 1
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with a double bed

  • Max. number of persons: 1
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

BAR

The Neptune Bar is the place to try Lorraine specialties with a glass of Grand Vin Mercure fine wine. Also, take advantage of the 24-hour pasta service served in the bar on weekends and in your room during the week.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 40

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Nancy Centre Place Stanislas Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,082 reviews

tripadvisor

TripAdvisor Rating 4.0/5

357 reviews

Perfect location for a city tour

Customer review rating 3.5/5

B. Solo - 22/05/2021 Confirmed reviews ALL

I enjoyed the warm and friendly welcome from the desk team. The location of the hotel is awasome, so close to the city centre. The equipment is pretty standard for such city hotel. Quality of the bed was great. What I disliked is the fact that the bathroom display is so badly done that you shock the toilets with the door when opening it.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Nice located

Customer review rating 4.0/5

Marcel Solo - 21/05/2021 Confirmed reviews ALL

As a member i must say the old rooms had a nice upgrade. I arived in the midlle of the night but i had a warm welcome bij the reception staff. Because i was driving a mercedes van witch is not easy to park in the centre of Nancy...a beautifull city i must say when i walked through the centre. Thank you for you kindness!

Dear Marcel B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

friendly service

Customer review rating 4.5/5

G. B. Solo - 25/04/2021 Confirmed reviews ALL

Despite Covid restrictions, all is done to make the stay enjoyable.

Dear B. G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charline

Prima kamer

Customer review rating 3.5/5

Fred Business - 30/01/2021 Confirmed reviews ALL

Prima kamer

Dear Freddy S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It was really nice to welcome you in our hotel for your long stay. We will take into consideration your comments and will make sure to improve what needs to be. Thank you again for sharing your experience, and we hope you will come back soon ! Sincerely, Charline

Really cozy hotel, nice ambiance

Customer review rating 4.0/5

Maria I. Families - 31/12/2020 Confirmed reviews ALL

We will come back soon, we enjoyed the room, the location and the attitude of the staff. The only improvement that I could suggest is a wider offer for dinner, especially for kids. However, the reception staff really did their best to make our stay as pleasant as possible.

Dear Maria C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Anonymous Solo - 27/11/2020 Confirmed reviews ALL

Very nice and kind service and welcome from the employees, doing the upmost best during this pandemic and related constraints

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matthieu DEBICKI Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com
Customer review rating 2.0/5

Anonymous Business - 25/10/2020 Confirmed reviews ALL

Front office staff wasn't very friendly and not very helpful. I ask for a quiet room on upper floors. The room I got faced the busy street in front of the hotel. The AC did not work and blew hot air in a room where the sun shined upon it. I had to open the windows to the noisy street to cool the room down.

Dear guest, Thank you for your feedback on your experience at the Mercure Nancy Centre Place Stanislas. We are sorry that your stay did not fully meet your expectations. We apologize for the problem encountered with our air conditioning during your stay. We will communicate this information to our technician so that he can find a solution to this problem. However, please allow me to express my surprise when reading your comment about our reception team. Indeed, our teams are very appreciated by our customers for their kindness and warm welcome in our establishment. In order to ensure the quality of our services, we would like to exchange with you about the lack of kindness of our team. You can exchange with us by phone at +33 3 83 30 92 60 or by email at h1… We hope that you will have the opportunity to come and stay with us again to give you the service you deserve. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

ACCUEIL ET SERVICE IMPECABLE

Customer review rating 4.5/5

A B. Business - 09/10/2020 Confirmed reviews ALL

BUSINESS TRIP NO COMMENT

Madame, Monsieur, Nous vous remercions pour l’avis que vous avez publié sur notre hôtel. Votre satisfaction est un réel plaisir pour nos équipes et moi-même. Soucieux du travail bien réalisé, votre avis est une récompense par rapport au travail fourni. Au plaisir de vous revoir parmi nous au Mercure Nancy Centre Place Stanislas. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Hotel needs renovation

Customer review rating 2.0/5

Anonymous Business - 01/10/2020 Confirmed reviews ALL

-Good central location and friendly staff; however the building and the rooms need to be updated to upgrade the standard.

Dear customer, We thank you for your opinion published about our establishment. We are sorry that your stay at the Mercure Nancy Centre Place Stanislas did not meet your expectations. Ideally located, our hotel is close to Place Stanislas, the Fine Arts Museum, the nursery park, the old town and the shops. Our teams aim to ensure you a pleasant stay with us in the best conditions. They will be delighted to learn that once again, they have succeeded in their mission. However, allow me to be astonished when reading your commentary. Indeed, our rooms were renovated in 2017 and benefit from an art deco decoration, art nouveau that is made to last over time. We hope to regain your confidence during your next stay in Nancy. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

well located

Customer review rating 4.0/5

Hacène Business - 22/09/2020 Confirmed reviews ALL

all good

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Well located and quit room

Customer review rating 4.5/5

Thomas Families - 07/09/2020 Confirmed reviews ALL

What a restfull night we had with this quiet room. Breakfast was great also. Only bad point was to give us a room with stair on the hallway to get in with my baby stroller! it increase my muscle :)

Dear customer, The Mercure Nancy Centre Place Stanislas teams and I would like to thank you for your feedback. We appreciate that your stay with us went well. We have carried out some work at the beginning of 2020 to improve the soundproofing of our rooms and we are delighted to hear that your night was absolutely peaceful. Our breakfast team are delighted to hear that you enjoyed it. Indeed, we have reopened our breakfast buffet to the delight of our guests, offering a wide variety of hot dishes and a great service. We are very sorry that your room was not easily accessible with your pushchair. Please do not hesitate to mention this information when making your next reservation. Our team is at your disposal and will do everything possible to ensure that you have a pleasant stay and that your muscles are well looked after My team and I look forward to your next stay. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Centrallage

Customer review rating 3.0/5

Manolito Couples - 11/08/2020 Confirmed reviews ALL

Lage ist super. sehr nettes und hilfsbereit Personal. However, I found that because of corona, social distance was not followed. The breakfast room ist extremely small and tables were too close together.

Dear customer, The Mercure Nancy Centre Place Stanislas teams and I would like to thank you for your feedback. Allow me to express my astonishment at your comment about respecting barrier gestures. Our hotel has the ALLSAFE label and ensures the highest standards of hygiene in the world of hospitality for your safety. Our restaurant room is arranged so as to have a space of 1.5 meter between each table. Furthermore, if we cannot keep the required distance, we ask our customers to wait until a table becomes free. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com
Customer review rating 3.0/5

Koichi N. Couples - 11/08/2020 Confirmed reviews ALL

No Amenity service

Dear customer, We thank you for your feedback on your experience in our establishment. Due to the current situation our services are indeed impacted. For your safety, the products in your room have been removed but a courtesy bag with the different products you usually find in your room (tea or coffee, sugar, cardboard cup, paper towel, local biscuit) had to be given to you. If this was not the case, we apologize for the inconvenience. However, our teams are listening to you and present to anticipate your needs in order to ensure your optimal comfort. If you were short of products, you could contact the reception desk so that our staff can find a solution to your problem. We hope to welcome you again for your next stay in Nancy in the best possible conditions. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Good Holiday hotel

TripAdvisor rating 3.0/5

zilvervliet 10/08/2020 TripAdvisor review

The hotel mercure is a nice hotel, nice new rooms and it’s fine to have your car parked in the garage. The only complain was the breakfast. This could be better! € 16,50 p.p. Without egg’s, cheese etc. Is overprised

Dear guest, Thank you for taking the time to share your views. Your satisfaction about our room is a real pleasure for our teams and myself. Moreover, our hotel is the only one to have a secure and covered car park in the heart of Nancy for the greatest joy of its customers. We're sorry that our breakfast did not live up to your expectations. However, we have reopened our breakfast buffet since Saturday 1st August with a greater variety (especially cheese) and a plate service of hot products (scrambled eggs, sausages and bacon) at your request. Therefore, I am surprised to hear that you have not been able to enjoy our delicious hot products and cheese. Hoping to regain your confidence during your next stay at the Mercure Nancy Centre Place Stanislas.

Super hotel, city centeer location

TripAdvisor rating 4.0/5

rvannamen Couples - 07/08/2020 TripAdvisor review

We enjoyed our stay in the Mercure Nancy Centre Place STanislas. Central location and a very good well equuipped room. Convenient that the hotel has its own parking garage. The only minus point was the the very small bathroom

Dear guest, Thank you for the notice you published about our hotel. We are delighted that you liked the location of our hotel. Indeed, our establishment is the only one to have a covered and secure (paying) car park in downtown Nancy for its customers. Our hotel being a former convent, its architecture is atypical, and this is what makes its charm. Some rooms are therefore larger than others. During your next stay with us, prefer the Privilege Room which has a larger surface area and will provide you with all the necessary comfort including a King Size bed, bathrobes, a Nespresso machine and a minibar with 5 non-alcoholic drinks included. We hope that you will have the opportunity to come and stay with us again.
Customer review rating 5.0/5

Denis Families - 05/08/2020 Confirmed reviews ALL

Alles prima

Gary A

TripAdvisor rating 5.0/5

O7090GQgarya Business - 09/07/2019 TripAdvisor review

The best hotel in Nancy! Fantastic staff who always smile, always ready to help. Reception team are the best for a very fast check in & departure they are so efficient especially Virginie.Breakfast team are very happy & helpful in a morning so we can get a good fast breakfast and go. The rooms are perfect very clean & quiet, the temperature in Nancy was very high but the air con kept my room perfect. The bar staff especially Caroline are brilliant!

Thank you Gary for you warm comment. You are a loyal guest in our hotel, and it's always a pleasure for my team (and I) to welcome you. I will notify your comment to them. When will you come back to welcome you again ? After, your holidays ? We are impatient to welcome you again Kind regards

Good location.

TripAdvisor rating 5.0/5

stanpark Couples - 04/05/2019 TripAdvisor review

Very near the Stanislas square and the room was adequate size for European hotel standard. Friendly staff, but don't bring SUV size cars for the underground parking. It is difficult to maneuver around the turns.

Thanks for your review. We are glad to read your satisfaction. We offer a private and secured parking but we agree that you need attention to drive inside that's why we can offer you 2 places outside for car over 1m90. Don't hesitate to ask us these places if you need it. Kind regards

Nancy in Spring

TripAdvisor rating 4.0/5

744thierrys Solo travel - 30/04/2019 TripAdvisor review

Very good central Location Close to main points of interest, Parking is very convenient even if very tight and difficult to circulate into, Cosy room, howver very, very small! People frendly and helpful

Thanks for you kind review. Hotel is well located : near to place Stanislas, old city, railstation or Congress Center Jean Prouvé. We offer a private and secured parking. We agree that parking needs attention. Don't hesitate to ask us for help. I will share your comment with my team. Best regards

great location but getting congested at time

TripAdvisor rating 3.0/5

JMS-NW6 Business - 14/10/2018 TripAdvisor review

you can hardly think of a better location in town, and they even kept a precious parking space available despite my late arrival. However, the check-out was very crowded as there is only so much the only guest manager on duty could do

Thank your for your time to post a comment here about your stay. We are glad that you appreciate localization of the hotel, really few steps distance from place Stanislas, old city and shops. We note that you had a trouble at your departure with too much waiting time, so we will do our best to improve that. We hope to welcome you again in the future, Kind regards

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