Mercure Nancy Centre Place Stanislas Hotel 4 stars

Name: Mercure Nancy Centre Place Stanislas Hotel
Address: NANCY, 54000, FRANCE
Telephone: (+33)3/83309260
Rating: 4.1

Customer review rating 4.1/5 4,908 reviews

ALLSAFE approved hotel

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Mercure Nancy Centre Place Stanislas Hotel

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+ 18 Services

Mercure Nancy Centre Place Stanislas Hotel

Hotel for travellers looking for local and authentic experiences

Comfort, smiles, attentiveness and a warm welcome: all part of a stay at the Mercure Nancy Centre Place Stanislas hotel. Fancy a getaway? Nothing could be simpler, visit the Place Stanislas whose finery changes with the seasons. See you very soon!

Mrs Aurélie NOUVEL, Hotel Manager

Close to shops and restaurants, the 4-star Mercure Nancy Centre Place Stanislas hotel welcomes you just a stone's throw from the famous Place Stanislas, a UNESCO world heritage site. Enjoy elegant decorated rooms that take as their theme glass and Art Nou veau, and make the most of this ideal location by savoring the gastronomic specialties of the Lorraine region. Business meetings are made easier by the hotel's prime location, close to the conference center.

A short walk from the Place Stanislas, the Beaux-Arts museum and the Jardinière, this Mercure hotel is ideal for exploring this 18th-century masterpiece. Lovers of design will appreciate the Art Nouveau residences and the Musée de l'Ecole in Nancy.

Hotel extras

Right in the city center, a 2-minute walk fromthe famous and beautiful Place Stanislas
A 5-minute walk from Nancy TGV train station, the conference center and shops
Enjoy a home away from home - smiles, advice, personalized breakfast and comfort
Private, covered car park, everything you needfor a stress-free stay
2 fully equipped meeting rooms with natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas 1000000000779033
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying) Private parking is paying with an extra charge of 14. euros per day.
- Bus/coach parking area (Nearby)
Accessibility for people with reduced mobility
- 0 room for people with reduced mobility
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) Need access to your room from 9am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying) Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Laundry
- Dry cleaning / Ironing (Paying) (Nearby)
- Shoe shine machine
Porter

BreakfastPaying
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-21:00 (heures summer/été)
- Opening hours : Week-end Close

2 meeting room(s)
Self service business centre
Copy/print service availablePaying

Hotel location

Mercure Nancy Centre Place Stanislas Hotel

5 rue des Carmes
Accès Parking : 31 rue Gambetta
54000 nancy
france

Tel: +33383309260

Fax: (+33)3/83309292

Contact email :

Check-in from 14h00

Check out up to 12h00

CHU BRABOIS : T1 POINT CENTRAL

By plane
LUXEMBOURG At 120km / 74 miles
By plane
METZ NANCY LORRAINE At 40km / 24 miles
By plane
METZ NANCY LORRAINE At 40km / 24 miles
By plane
STRASBOURG At 170km / 105 miles
By car
NANCY CENTRE At 4km / 2 miles
By car
PARC DES EXPOSITIONS At 5km / 3 miles
By train
NANCY VILLE At 0km / 0 miles

GPS :48.692127, 6.180276

Our accommodation(s)

Make yourself at home. Our Superior and Privilege Rooms are designed as a cocooning space for you to unwind during your stay in the beautiful city of Nancy.

Rooms (6)

Comfort Room with double bed

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Privilege Room with king-size bed

Max. number of persons: 3
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Nespresso machine(...)

Privilege Room with one king-size bed and one single sofa bed

Max. number of persons: 3
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Nespresso machine(...)

Comfort Room with twin beds

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Comfort Room with double bed

Max. number of persons: 1
Area: From 14 m² / 151 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Standard Room with a double bed

Max. number of persons: 1
Area: From 13 m² / 140 sq ft

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Rooms

Our restaurants and bars

BAR

The Neptune Bar is the place to try Lorraine specialties with a glass of Grand Vin Mercure fine wine. Also, take advantage of the 24-hour pasta service served in the bar on weekends and in your room during the week.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 40 m²
Maximum capacity: 30 people

Find out more

Really cozy hotel, nice ambiance

Maria I. Families - 31/12/2020 Confirmed reviews ALL

We will come back soon, we enjoyed the room, the location and the attitude of the staff. The only improvement that I could suggest is a wider offer for dinner, especially for kids. However, the reception staff really did their best to make our stay as pleasant as possible.

Dear Maria C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 27/11/2020 Confirmed reviews ALL

Very nice and kind service and welcome from the employees, doing the upmost best during this pandemic and related constraints

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matthieu DEBICKI Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Anonymous Business - 25/10/2020 Confirmed reviews ALL

Front office staff wasn't very friendly and not very helpful. I ask for a quiet room on upper floors. The room I got faced the busy street in front of the hotel. The AC did not work and blew hot air in a room where the sun shined upon it. I had to open the windows to the noisy street to cool the room down.

Dear guest, Thank you for your feedback on your experience at the Mercure Nancy Centre Place Stanislas. We are sorry that your stay did not fully meet your expectations. We apologize for the problem encountered with our air conditioning during your stay. We will communicate this information to our technician so that he can find a solution to this problem. However, please allow me to express my surprise when reading your comment about our reception team. Indeed, our teams are very appreciated by our customers for their kindness and warm welcome in our establishment. In order to ensure the quality of our services, we would like to exchange with you about the lack of kindness of our team. You can exchange with us by phone at +33 3 83 30 92 60 or by email at h1… We hope that you will have the opportunity to come and stay with us again to give you the service you deserve. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

ACCUEIL ET SERVICE IMPECABLE

A B. Business - 09/10/2020 Confirmed reviews ALL

BUSINESS TRIP NO COMMENT

Madame, Monsieur, Nous vous remercions pour l’avis que vous avez publié sur notre hôtel. Votre satisfaction est un réel plaisir pour nos équipes et moi-même. Soucieux du travail bien réalisé, votre avis est une récompense par rapport au travail fourni. Au plaisir de vous revoir parmi nous au Mercure Nancy Centre Place Stanislas. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Hotel needs renovation

Anonymous Business - 01/10/2020 Confirmed reviews ALL

-Good central location and friendly staff; however the building and the rooms need to be updated to upgrade the standard.

Dear customer, We thank you for your opinion published about our establishment. We are sorry that your stay at the Mercure Nancy Centre Place Stanislas did not meet your expectations. Ideally located, our hotel is close to Place Stanislas, the Fine Arts Museum, the nursery park, the old town and the shops. Our teams aim to ensure you a pleasant stay with us in the best conditions. They will be delighted to learn that once again, they have succeeded in their mission. However, allow me to be astonished when reading your commentary. Indeed, our rooms were renovated in 2017 and benefit from an art deco decoration, art nouveau that is made to last over time. We hope to regain your confidence during your next stay in Nancy. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

well located

Hacène Business - 22/09/2020 Confirmed reviews ALL

all good

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Well located and quit room

Thomas Families - 07/09/2020 Confirmed reviews ALL

What a restfull night we had with this quiet room. Breakfast was great also. Only bad point was to give us a room with stair on the hallway to get in with my baby stroller! it increase my muscle :)

Dear customer, The Mercure Nancy Centre Place Stanislas teams and I would like to thank you for your feedback. We appreciate that your stay with us went well. We have carried out some work at the beginning of 2020 to improve the soundproofing of our rooms and we are delighted to hear that your night was absolutely peaceful. Our breakfast team are delighted to hear that you enjoyed it. Indeed, we have reopened our breakfast buffet to the delight of our guests, offering a wide variety of hot dishes and a great service. We are very sorry that your room was not easily accessible with your pushchair. Please do not hesitate to mention this information when making your next reservation. Our team is at your disposal and will do everything possible to ensure that you have a pleasant stay and that your muscles are well looked after My team and I look forward to your next stay. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Centrallage

Manolito Couples - 11/08/2020 Confirmed reviews ALL

Lage ist super. sehr nettes und hilfsbereit Personal. However, I found that because of corona, social distance was not followed. The breakfast room ist extremely small and tables were too close together.

Dear customer, The Mercure Nancy Centre Place Stanislas teams and I would like to thank you for your feedback. Allow me to express my astonishment at your comment about respecting barrier gestures. Our hotel has the ALLSAFE label and ensures the highest standards of hygiene in the world of hospitality for your safety. Our restaurant room is arranged so as to have a space of 1.5 meter between each table. Furthermore, if we cannot keep the required distance, we ask our customers to wait until a table becomes free. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Koichi N. Couples - 11/08/2020 Confirmed reviews ALL

No Amenity service

Dear customer, We thank you for your feedback on your experience in our establishment. Due to the current situation our services are indeed impacted. For your safety, the products in your room have been removed but a courtesy bag with the different products you usually find in your room (tea or coffee, sugar, cardboard cup, paper towel, local biscuit) had to be given to you. If this was not the case, we apologize for the inconvenience. However, our teams are listening to you and present to anticipate your needs in order to ensure your optimal comfort. If you were short of products, you could contact the reception desk so that our staff can find a solution to your problem. We hope to welcome you again for your next stay in Nancy in the best possible conditions. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Good Holiday hotel

zilvervliet 10/08/2020 TripAdvisor review

The hotel mercure is a nice hotel, nice new rooms and it’s fine to have your car parked in the garage. The only complain was the breakfast. This could be better! € 16,50 p.p. Without egg’s, cheese etc. Is overprised

Dear guest, Thank you for taking the time to share your views. Your satisfaction about our room is a real pleasure for our teams and myself. Moreover, our hotel is the only one to have a secure and covered car park in the heart of Nancy for the greatest joy of its customers. We're sorry that our breakfast did not live up to your expectations. However, we have reopened our breakfast buffet since Saturday 1st August with a greater variety (especially cheese) and a plate service of hot products (scrambled eggs, sausages and bacon) at your request. Therefore, I am surprised to hear that you have not been able to enjoy our delicious hot products and cheese. Hoping to regain your confidence during your next stay at the Mercure Nancy Centre Place Stanislas.

Super hotel, city centeer location

rvannamen Couples - 07/08/2020 TripAdvisor review

We enjoyed our stay in the Mercure Nancy Centre Place STanislas. Central location and a very good well equuipped room. Convenient that the hotel has its own parking garage. The only minus point was the the very small bathroom

Dear guest, Thank you for the notice you published about our hotel. We are delighted that you liked the location of our hotel. Indeed, our establishment is the only one to have a covered and secure (paying) car park in downtown Nancy for its customers. Our hotel being a former convent, its architecture is atypical, and this is what makes its charm. Some rooms are therefore larger than others. During your next stay with us, prefer the Privilege Room which has a larger surface area and will provide you with all the necessary comfort including a King Size bed, bathrobes, a Nespresso machine and a minibar with 5 non-alcoholic drinks included. We hope that you will have the opportunity to come and stay with us again.

Denis Families - 05/08/2020 Confirmed reviews ALL

Alles prima

Great location

Anonymous Couples - 02/08/2020 Confirmed reviews ALL

Lovely stay again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Good Stay

Anonymous Solo - 28/07/2020 Confirmed reviews ALL

I stayed for one night but there was no issue and all was well organized. A minor aspect, but I would have liked to have a more efficient climatization or possibility to open the window without risk as it was really hot. But other than that small detail, everything was as expected. The welcoming was very well done.

Dear guest, Thank you for taking the time to share your views. Although we wish your experience had been more enjoyable, your feedback and impressions are very important to us as they help us improve our services on a daily basis. I will share your opinion with my teams. They are particularly keen to make your stay as pleasant as possible. My team and I look forward to your next visit. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Well managed with Covid resterictions.

Anonymous Couples - 26/07/2020 Confirmed reviews ALL

We were nicely greeted and able to check in quickly. The room was OK, but rather loud because the windows didn't block the street noise very well.

Dear customer, Thank you for your feedback on our establishment. I will not fail to share your opinion with my colleagues who are particularly keen to make your stay as pleasant as possible. However, we are sorry that the sound-proofing of the windows did not meet your expectations. However, we have carried out work at the beginning of 2020 to improve sound-proofing. It is necessary to close both windows completely so that the soundproofing is optimal for your comfort. During your next stay, do not hesitate to ask for a room on the courtyard side to be more quiet. Hoping to see you soon at Mercure Nancy Centre Place Stanislas. Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

No airconditioning

Anonymous Couples - 03/07/2020 Confirmed reviews ALL

Despite the claims on the Accor website this hotel had no airconditioning. We where put in a room without, asked about it and according to the staff the system can only pump in air from outside, so if it’s 30 degrees outside you’ll get 30 degrees inside - which we got...

Very central and comfortable

Dave Couples - 25/02/2020 Confirmed reviews ALL

Convenient location, comfortable beds and bonus of parking.

Dear David A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Well located

Coen H. Business - 23/01/2020 Confirmed reviews ALL

Nicely located in the centre. Nothing to complain about, nothing to be excited about. The "music" in the hall and breakfast restaurant was too loud and of kind that I dislike. Please remind that silence does not offend anybodies ears.

easy and nice

Panagiotis D. Friends - 06/01/2020 Confirmed reviews ALL

One night stay or our way to Lyon. room Ok. breakfast Ok. parking fair price.

Good location.

Paul S. Business - 21/12/2019 Confirmed reviews ALL

Good place. Nice staff.

Our most recent 20 reviews

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