Hôtel Mercure Nancy Centre Gare 4 stars

TripAdvisor rating 4.5/5 236 reviews
Hôtel Mercure Nancy Centre Gare
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Just a few steps from the TGV train station and the Prouvé conference center

  • For meetings and receptions (weddings, birthdays), more than 4300 sq. ft. of modular rooms

  • EasyWork: a connected, discreet and functionalworkspace for up to 6 people

  • In a relaxed and modern setting, restaurant, bar lounge, and room service

  • 323-sq. ft. (30-m²) Family Rooms for up to 4 people, equipped with a bathtub and a shower

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 9 meeting room(s)
  • Copy/print service available
Information message

On the 3rd Thursday of each month, we have the pleasure to offer you a free concert at the hotel bar and on the 2nd Sunday of each month, the restaurant Le Rdv offers you a brunch.

Hotel location

Hôtel Mercure Nancy Centre Gare

11 Rue Raymond Poincare
54000
nancy
france

Tel: +33383397575

Fax: (+33)3/83327817

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    METZ NANCY LORRAINE At 43km / 26 miles

  • By train

    GARE DE NANCY At 0km / 0 miles

GPS :48.690611, 6.174585

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Privilege Room with one double bed

  • Max. number of persons: 2
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine
  • Bathroom products(...)

Junior Suite with 1 king-size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Nespresso machine
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT LE RDV

Type of cuisine: French

Traditional cuisine and seasonal menus

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ALERION

Photo non contractuelle / Strictly non binding

For business meetings or relaxing with friends, we've thought of everything to make your experience an enjoyable one. Discover our Grands Vins Mercure in a contemporary setting!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 340

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Hôtel Mercure Nancy Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,618 reviews

tripadvisor

TripAdvisor Rating 4.5/5

236 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice stay

Customer review rating 4.5/5

Terence Solo - 03/11/2019 Confirmed reviews ALL

The hotel is conveniently located just a few steps from the railway station. The town centre, where the main sights, many shops and restaurants can be found, is a short walk away. I stayed for 2 nights in Room 628 which was spacious enough and nicely decorated.

Dear TERENCE, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. Many thanks for this nice feedback. Our goal is to make sure that you'll leave our hotel with the same smile as we have when you check-in. Challenge accomplished :D Thank you again for sharing your experience à l’Hôtel Mercure Nancy Centre Gare and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Comfortable, friendly and well equipped hote

Customer review rating 4.5/5

Tess Couples - 29/10/2019 Confirmed reviews ALL

Welcoming staff who were keen to please. The meal we ate in the restaurant was good and the choice at breakfast was excellent. We stayed in a Premier room and it was worth the extra expense.

Dear TERESA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What an amazing feedback. We love you :D. From all the team we thanks you for your kindness and honesty. We work hard to make you feel same as home in our hotel. Merci Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Good location, quiet and comfy room, nice breakfast

Customer review rating 4.5/5

Marty Solo - 29/10/2019 Confirmed reviews ALL

Excellent staff at check in , very friendly, efficient and helpful. Good quiet room, spotless, very comfy bed, well laid out bathroom

Dear MARTIN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What else :D. it's a really nice feedback and it warms our little heart. Thank you for you honesty and kindness. I'll be glad to welcome you one more time. Thank you again for sharing your experience à l’Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

SUPER

Customer review rating 4.5/5

Anonymous Couples - 15/10/2019 Confirmed reviews ALL

.

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Nancy Centre Gare. Simple et direct merci de votre retour cela nous fait SUPER plaisir. Sachez que nous donnons notre maximum à chaque séjour afin de rendre votre séjour des plus agréables Dans l’attente de vous accueillir de nouveau à l’Hôtel Mercure Nancy Centre Gare, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Most aspects excellent

Customer review rating 4.5/5

Sheena Couples - 14/10/2019 Confirmed reviews ALL

Generally, excellent. The staff were lovely - friendly demeanour and very helpful. There were insufficient towels for two people. Also Room 521 is opposite the lift which made loud humming noise several times during the night and woke us up. All amenities close by. Everyone should see Place Stanislas once in their lives!

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What a lovelly feedback, thanks for the team who's working hard to make you feel confortable in our hotel. Our rooms are always equipped for two persons, so it's mistake please excuse us and be sure that it will not happen again. As well we are working to renove our lifts, soon they will be quieter. We are so proud of this square, fourth most beautiful place in the world, so please come again visit us Thank you again for sharing your experience à l’Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

very good hotel

Customer review rating 4.5/5

A. Families - 10/10/2019 Confirmed reviews ALL

good bed bathroom well equipped breakfeast buffet very good fresh fruit we will come back

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What a feedback :D , it's always a good feeling when we receive positive feedback, be sure that you will be welcomed the same positive way that the last stay, and even better :) Can't wait to sere you soon, and please receive our best feelings for you and your family Thank you again for sharing your experience à l’Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Nice hotel and very helpful staff!

Customer review rating 4.5/5

Anonymous Couples - 24/09/2019 Confirmed reviews ALL

Check-in was extremely quick and easy. They were helpful in printing out my boarding pass, too! Very friendly and professional. Great experience.

Dear DAVID, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What an amazing feedback, thank you so much. For us, working in hospitalty is not a duty but a pleasir. Thanks again to help us to give our best at work. Thank you again for sharing your experience à l’Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

City Trip to Nantes

Customer review rating 4.5/5

Rudi D. R. Couples - 16/09/2019 Confirmed reviews ALL

Wonderful staff, perfect breakfast, great room if only a bit too noisy. We'd like to thank the great staff of the hotel for their kindness and helpfulness. Ingrid & Rudi

Dear RUDI and INGRID, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. To get this kind of feedback makes us feel good and very proud of our work. Guys between you and us it's Un coup de foudre :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Quick trip in Nancy with Mercure

Customer review rating 4.5/5

Romary Couples - 03/08/2019 Confirmed reviews ALL

Effective, convenient and nice

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Good

Customer review rating 4.5/5

Antonio M. V. (. M. Business - 31/07/2019 Confirmed reviews ALL

Very good and good attention!

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Perfect stay

Customer review rating 4.5/5

Anonymous Couples - 28/07/2019 Confirmed reviews ALL

We stayed at the Mercure for one night as we had to attend a wedding in Nancy. We received a very warm welcome from Mauranne the receptionist. She ensured that we had everything we needed for our short stay. She booked all of our taxis and provided local information to help us get around the city centre. The room was immaculately clean and modern. It had all the equipment necessary.

an excellent stay

Customer review rating 4.5/5

Robert T. Solo - 18/07/2019 Confirmed reviews ALL

very nice room and a good breakfast before departing

Facile d'accès, en face de la gare, hôtel moderne et confortable

Customer review rating 4.5/5

Arnaud Business - 04/07/2019 Confirmed reviews ALL

Close to the train station, easy to get, a little bit delay to get the keys at reception desk, but not a big deal. Room confortable with every thing you need, may be an iron would be welcome.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Excellent staff

Customer review rating 4.5/5

S. U. H. Business - 30/06/2019 Confirmed reviews ALL

I received a great support and help from employees. The staff is loving and wonderful. I will strongly recommend to stay at this hotel. Also rooms are very clean with great location in Nancy.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services at the Hôtel Mercure Nancy Centre Gare Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one at the Hôtel Mercure Nancy Centre Gare. Sincerely, Paul Reception Manager at the Hôtel Mercure Nancy Centre Gare

Top notch

Customer review rating 4.5/5

Steve Business - 08/06/2019 Confirmed reviews ALL

Excellent from arrival to departure. The staff were all great and very helpful. The room could not be faulted and this is the best Accor hotel experience i have had

Dear STEPHEN , We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. Wow it's an amazing feedback, we couldn't expect more, thank you so much to share your experience.You are more than welcome if you come back in Nancy :) Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare
Customer review rating 4.5/5

Anonymous Couples - 26/05/2019 Confirmed reviews ALL

Friendly welcome at the end of our day. No hassle with the check in or out.

Dear LILIAN , We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. What a nice comment, we are pleased to get a message from people from that's far, as we say in your country, No worries mate we'll be ready to welcome you again :) See ya. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Nice room. Great location.

Customer review rating 4.5/5

Somying A. Families - 01/05/2019 Confirmed reviews ALL

Spent one night at the Junior Suite with 1 long bed and 1 sofa bed. The room is very nice, big and clean (good layout), very impressed with the service and facilities. The location is really great, next to the train station where you would always find something to eat or buy some snacks at the shops in the train station. There are also some shopping but we were there on Sunday when most of the shops were closed and left early morning on Monday. The attractive places are walkable and very convenient.

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's an amazing feedback and we are grateful. You're describing your hotel with kindness, so thank you :) the all staff send you his regards Thank you again for sharing your experience at the Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Excellent hôtel, very friendly attendants

TripAdvisor rating 4.5/5

Dusty72 Business - 03/03/2019 TripAdvisor review

Very friendly attendants and very good and silent rooms. Only negative remarks are breakfast very expensive in relation to food and quality, and parking which is not inside (but the railway station one is close and safe).

Friendly and very good

Customer review rating 4.5/5

Simon Business - 01/03/2019 Confirmed reviews ALL

People at desk and restaurant are very friendly, I was overrated so the experience was extremely good. Nothing to say, maybe only the price which is a bit high...

Fantastic stay - thanks to Bibiane, Paul, Marie, Alexis and Quentin

Customer review rating 4.5/5

Margaret Solo - 26/02/2019 Confirmed reviews ALL

I had actually booked another hotel for my weekend stay where I had stayed twice before but had seen the Mercure Centre Gare on previous visits so decided to stop by and see what they could offer as it was just a one minute walk from the Place Thiers exit of the train station. It's about a 10 minute walk from the hotel to Place Stanislas. There is a paying underground car park in front of the station. I received an excellent welcome from Bibiane at reception who immediately gave me an upgrade without any fuss as I'm a Gold Club Accor member so I cancelled my stay at the other hotel, smart move on her side as l will be back. She and her colleague Paul at reception looked after me throughout my stay which made it really pleasant. The housekeeper Marie helped me to my suite with my suitcase and was really friendly. I had a spacious one-room carpeted suite on the 6th floor. The hotel has 7 floors and the suites are all at the end looking up a hill. From one side of the other rooms you have a view of Place Thiers. There was a bathtub and a walk-in shower in the bathroom and there was a separate toilet. The main room had a table, armchair, footstool and big couch with a large flat screen TV. The bed and pillows were really comfortable and I slept very well both nights. There is a small exercise room on the lower ground floor with a Technogym treadmill, cross trainer and Unica multifunctional bench. I had dinner in the restaurant on Friday night and was taken care of by Alexis and Quentin, one of whom kindly went to find an extension cable for my laptop. The food was fine and the breakfast the following morning was very good. The restaurant is closed on Saturday and Sunday but you can still have breakfast. On Sunday I had lunch at the Excelsior brasserie just behind the hotel which is a real old-fashioned brasserie with an oyster counter and even if it's a bit expensive, I recommend it. Thankyou to everyone who made my stay so pleasant, looking forward to seeing you all again.

Dear Madame, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback as yours. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à Mercure Nancy Centre Gare
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in nancy