Hôtel Mercure Nancy Centre Gare 4 stars

Customer review rating 4.5/5 1,858 reviews

Hôtel Mercure Nancy Centre Gare
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Hotel extras

  • Just a few steps from the TGV train station and the Prouvé conference center

  • For meetings and receptions (weddings, birthdays), more than 4300 sq. ft. of modular rooms

  • EasyWork: a connected, discreet and functionalworkspace for up to 6 people

  • In a relaxed and modern setting, restaurant, bar lounge, and room service

  • 323-sq. ft. (30-m²) Family Rooms for up to 4 people, equipped with a bathtub and a shower

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 9 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Hôtel Mercure Nancy Centre Gare

11 Rue Raymond Poincare
54000
nancy
france

Tel: +33383397575

Fax: (+33)3/83327817

Check-in from 12h00

Check out up to 12h00

  • By plane

    METZ NANCY LORRAINE At 43km / 26 miles

  • By train

    GARE DE NANCY At 0km / 0 miles

GPS :48.690611, 6.174585

Our accommodation(s)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Privilege Room with one double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)
Rooms

Our restaurants and bars

RESTAURANT LE RDV

Type of cuisine: French

Traditional cuisine and seasonal menus

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ALERION

Non contractual photo

For business meetings or relaxing with friends, we've thought of everything to make your experience an enjoyable one. Discover our Grands Vins Mercure in a contemporary setting!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 340

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Hôtel Mercure Nancy Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,858 reviews

tripadvisor

TripAdvisor Rating 4.5/5

264 reviews

The pleasure of being recognized

Customer review rating 4.5/5

Jean-michel S. Business - 06/10/2020 Confirmed reviews ALL

I like the hotel with its comfortable rooms at a throw stone from the station and city centre. But what I like the most is recognising the front desk and bar team, as much as being recognized. A bit of a home feeling on the go.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. A happy, friendly and loyal guest to our hotel will always receive the best from our team. It is always a pleasure to welcome you and we will make sure that it continues Thank you again for sharing your experience At l'Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception A l'Hôtel Mercure Nancy Centre Gare

Excellent customer service and great location

Customer review rating 4.5/5

D. B. Families - 31/08/2020 Confirmed reviews ALL

Very helpful and friendly staff. Good bedding and great location. A shame that the hotel doesn't have its own car park and/or negotiated deal with the nearest car parks.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What a great feedback, we work very hard to make you feel at home in our hotel, you are part of our Mercure family and we are delighted to welcome you. About the carpark, we're actually trying to come to an agreement with them. Thank you again for sharing your experience A l'Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception A l'Hôtel Mercure Nancy Centre Gare
Customer review rating 4.5/5

Anonymous Business - 08/08/2020 Confirmed reviews ALL

Hotel is located at a noisy street, but staff is great

Dear JUERGEN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. A big thanks from all our team, it's was a big pleasure to welcome you :) Being in the city center and next to a main street will not create a calm atmosphere, but I will make sure that your feedback reaches our general manager and we'll work hard to find a solution to be a more relaxing and calm hotel. Do not hesitate when you book a room in our hotel to put a comment, because we have 88 rooms and we can assign you the room you are looking for. Thank you again for sharing your experience at l’Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception À l’Hôtel Mercure Nancy Centre Gare

Very confortable stay

Customer review rating 4.5/5

Anonymous Couples - 28/12/2019 Confirmed reviews ALL

Friendly staff (even on Christmas day where they could have preferred being at home!) Good location not far from where we had to go in Nancy Confortable room overviewing the city

Dear YVES G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. Our duty is to provid the best service at any moment of the year. We all wish it :D. Thank you for worrying about us and having a thought for the team. We won't forget it when you'll come back. Thank you again for sharing your experience À l’Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception À l’Hôtel Mercure Nancy Centre Gare

Nice stay

Customer review rating 4.5/5

Terence Solo - 03/11/2019 Confirmed reviews ALL

The hotel is conveniently located just a few steps from the railway station. The town centre, where the main sights, many shops and restaurants can be found, is a short walk away. I stayed for 2 nights in Room 628 which was spacious enough and nicely decorated.

Dear TERENCE, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. Many thanks for this nice feedback. Our goal is to make sure that you'll leave our hotel with the same smile as we have when you check-in. Challenge accomplished :D Thank you again for sharing your experience à l’Hôtel Mercure Nancy Centre Gare and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Comfortable, friendly and well equipped hote

Customer review rating 4.5/5

Tess Couples - 29/10/2019 Confirmed reviews ALL

Welcoming staff who were keen to please. The meal we ate in the restaurant was good and the choice at breakfast was excellent. We stayed in a Premier room and it was worth the extra expense.

Dear TERESA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What an amazing feedback. We love you :D. From all the team we thanks you for your kindness and honesty. We work hard to make you feel same as home in our hotel. Merci Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Good location, quiet and comfy room, nice breakfast

Customer review rating 4.5/5

Marty Solo - 29/10/2019 Confirmed reviews ALL

Excellent staff at check in , very friendly, efficient and helpful. Good quiet room, spotless, very comfy bed, well laid out bathroom

Dear MARTIN W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What else :D. it's a really nice feedback and it warms our little heart. Thank you for you honesty and kindness. I'll be glad to welcome you one more time. Thank you again for sharing your experience à l’Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

SUPER

Customer review rating 4.5/5

Anonymous Couples - 15/10/2019 Confirmed reviews ALL

.

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Nancy Centre Gare. Simple et direct merci de votre retour cela nous fait SUPER plaisir. Sachez que nous donnons notre maximum à chaque séjour afin de rendre votre séjour des plus agréables Dans l’attente de vous accueillir de nouveau à l’Hôtel Mercure Nancy Centre Gare, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Most aspects excellent

Customer review rating 4.5/5

Sheena Couples - 14/10/2019 Confirmed reviews ALL

Generally, excellent. The staff were lovely - friendly demeanour and very helpful. There were insufficient towels for two people. Also Room 521 is opposite the lift which made loud humming noise several times during the night and woke us up. All amenities close by. Everyone should see Place Stanislas once in their lives!

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What a lovelly feedback, thanks for the team who's working hard to make you feel confortable in our hotel. Our rooms are always equipped for two persons, so it's mistake please excuse us and be sure that it will not happen again. As well we are working to renove our lifts, soon they will be quieter. We are so proud of this square, fourth most beautiful place in the world, so please come again visit us Thank you again for sharing your experience à l’Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

very good hotel

Customer review rating 4.5/5

A. Families - 10/10/2019 Confirmed reviews ALL

good bed bathroom well equipped breakfeast buffet very good fresh fruit we will come back

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What a feedback :D , it's always a good feeling when we receive positive feedback, be sure that you will be welcomed the same positive way that the last stay, and even better :) Can't wait to sere you soon, and please receive our best feelings for you and your family Thank you again for sharing your experience à l’Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Nice hotel and very helpful staff!

Customer review rating 4.5/5

Anonymous Couples - 24/09/2019 Confirmed reviews ALL

Check-in was extremely quick and easy. They were helpful in printing out my boarding pass, too! Very friendly and professional. Great experience.

Dear DAVID, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. What an amazing feedback, thank you so much. For us, working in hospitalty is not a duty but a pleasir. Thanks again to help us to give our best at work. Thank you again for sharing your experience à l’Hôtel Mercure Nancy Centre Gare, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

City Trip to Nantes

Customer review rating 4.5/5

Rudi D. R. Couples - 16/09/2019 Confirmed reviews ALL

Wonderful staff, perfect breakfast, great room if only a bit too noisy. We'd like to thank the great staff of the hotel for their kindness and helpfulness. Ingrid & Rudi

Dear RUDI and INGRID, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. To get this kind of feedback makes us feel good and very proud of our work. Guys between you and us it's Un coup de foudre :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Quick trip in Nancy with Mercure

Customer review rating 4.5/5

Romary Couples - 03/08/2019 Confirmed reviews ALL

Effective, convenient and nice

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Good

Customer review rating 4.5/5

Antonio M. V. (. M. Business - 31/07/2019 Confirmed reviews ALL

Very good and good attention!

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Perfect stay

Customer review rating 4.5/5

Anonymous Couples - 28/07/2019 Confirmed reviews ALL

We stayed at the Mercure for one night as we had to attend a wedding in Nancy. We received a very warm welcome from Mauranne the receptionist. She ensured that we had everything we needed for our short stay. She booked all of our taxis and provided local information to help us get around the city centre. The room was immaculately clean and modern. It had all the equipment necessary.

an excellent stay

Customer review rating 4.5/5

Robert T. Solo - 18/07/2019 Confirmed reviews ALL

very nice room and a good breakfast before departing

Facile d'accès, en face de la gare, hôtel moderne et confortable

Customer review rating 4.5/5

Arnaud Business - 04/07/2019 Confirmed reviews ALL

Close to the train station, easy to get, a little bit delay to get the keys at reception desk, but not a big deal. Room confortable with every thing you need, may be an iron would be welcome.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

Excellent staff

Customer review rating 4.5/5

S. U. H. Business - 30/06/2019 Confirmed reviews ALL

I received a great support and help from employees. The staff is loving and wonderful. I will strongly recommend to stay at this hotel. Also rooms are very clean with great location in Nancy.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services at the Hôtel Mercure Nancy Centre Gare Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one at the Hôtel Mercure Nancy Centre Gare. Sincerely, Paul Reception Manager at the Hôtel Mercure Nancy Centre Gare

Top notch

Customer review rating 4.5/5

Steve Business - 08/06/2019 Confirmed reviews ALL

Excellent from arrival to departure. The staff were all great and very helpful. The room could not be faulted and this is the best Accor hotel experience i have had

Dear STEPHEN , We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. Wow it's an amazing feedback, we couldn't expect more, thank you so much to share your experience.You are more than welcome if you come back in Nancy :) Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare
Customer review rating 4.5/5

Anonymous Couples - 26/05/2019 Confirmed reviews ALL

Friendly welcome at the end of our day. No hassle with the check in or out.

Dear LILIAN , We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. What a nice comment, we are pleased to get a message from people from that's far, as we say in your country, No worries mate we'll be ready to welcome you again :) See ya. Sincerely, Paul 1er de réception à l’Hôtel Mercure Nancy Centre Gare

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