Hôtel Mercure Nancy Centre Gare 4 stars

Name: Hôtel Mercure Nancy Centre Gare - ALL
Address: 11 Rue Raymond Poincaré, NANCY, 54000, FR
Telephone: +33383397575
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 870 reviews

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11 Rue Raymond Poincaré, 54000 NANCY, France

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Hôtel Mercure Nancy Centre Gare

Hotel for travellers looking for local and authentic experiences

For vacations, a weekend getaway or romantic escape, the Mercure Nancy Centre Gare welcomes you to the heart of Nancy. Minutes from the UNESCO-listed Place Stanislas + Art Nouveau treasures, the hotel is ideal for exploring the city. Enjoy the comfort of our modern rooms. Green Key certified, the hotel is committed to sustainable tourism. 4,305 sq. ft. (400 m²) of flexible space for seminars and banquets.

Ideally located near Nancy train station, our hotel offers you easy access to public transport with several bus and tram stops nearby. In the heart of the city, you can reach Place Stanislas in just 10 minutes on foot, enjoy a stroll in Parc de la Pépinière or discover the must-see Art Nouveau architecture in Nancy, such as the nearby Brasserie Excelsior.

Nancy, a city with undeniable charm and rich in history! A must-see that combines an exceptional heritage, a dynamic cultural scene, gourmet pleasures, and much more!

Our hotel offers comfort, style and elegance in the heart of the ducal city. The perfect venue for celebrating exciting private and business events with a team constantly at your disposal!

Sébastien ZACHWYC, Hotel Management

Hotel extras

Enjoy an ideal location in the heart of Nancy!
Next to Nancy TGV station, Prouvé convention center and the downtown area
EasyWork: a connected, discreet and functionalworkspace for up to 6 people
Restaurant Le RDV, modern and seasonal cuisine!
Fully equipped fitness center at your disposal.

Our accommodation(s)

Room

Classic Room with 1 double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Classic Room with twin beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Twin bed(s)
Views: City View

See availabilities

Room

Privilege Room with one double bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)
Views: City View

See availabilities

Suite

Junior Suite with 1 king-size bed and 1 sofa

3 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View

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Hotel location

Hôtel Mercure Nancy Centre Gare

11 Rue Raymond Poincaré
54000 NANCY
France

GPS:48.690611, 6.174585

+33 3 83 39 75 75

+33 3 83 32 78 17

Railway station
Tramway

GARE DE NANCY

Railway station

Access: 100 m / 0.06 mi 1 min walk / 1 min drive

STAN

Tramway

Access: 100 m / 0.06 mi

PLACE REPUBLIQUE

Tramway

Access: 350 m / 0.22 mi 4 min walk / 4 min drive

PALAIS DES SPORTS

Sports centre

Access: 0 m / 0 mi

GNF PULNOY AINGERAY

Golf course

Access: 0 m / 0 mi

SALLE POIREL

Opera/symphony/concert hall

Access: 100 m / 0.06 mi

UGC ST JEAN

Cinema district

Access: 200 m / 0.12 mi

MUSEE BEAUX ARTS

Museums

Access: 800 m / 0.5 mi 10 min walk / 8 min drive

PLACE STANISLAS

Tourist attraction

Access: 800 m / 0.5 mi

OPERA NATIONAL

Opera/symphony/concert hall

Access: 800 m / 0.5 mi 10 min walk / 8 min drive

BEAUX ARTS

Art and Culture

Access: 800 m / 0.5 mi

PLACE STANISLAS

Historic monument

Access: 800 m / 0.5 mi 10 min walk / 8 min drive

PEPINIERE

Tourist attraction

Access: 900 m / 0.56 mi

NANCY

Aquarium

Access: 900 m / 0.56 mi

PALAIS DUCALE

Art and Culture

Access: 1 km / 0.62 mi

MANUFACTURE

Art and Culture

Access: 1.5 km / 0.93 mi

MARCEL PICOT

Sports centre

Access: 3.9 km / 2.42 mi

DU MONTET

Botanical gardens

Access: 4.1 km / 2.55 mi

ZENITH

Opera/symphony/concert hall

Access: 6 km / 3.73 mi 15 min drive

Parc de la Pépinière in Nancy

Park

ST SEBASTIEN

Shopping centre/mall

Access: 400 m / 0.25 mi

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

RESTAURANT LE RDV

Traditional cuisine and seasonal menus

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room
Maximum seats capacity: 300
Maximum capacity for banquets: 300

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 870 reviews

Amanda C. Couples - 7/23/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the comfort of our beds and the well-equipped bathroom. Regarding the nearby parking, we completely understand your comment. We would also love to be able to offer our guests a preferential parking rate. Unfortunately, despite our efforts, this is not currently possible as the parking facility is managed independently. Thank you for your understanding, and we hope to have the pleasure of welcoming you back on your next visit. Kind regards, Sébastien ZACHWYC General Manager

Bianca D. Families - 7/23/2026 Confirmed reviews ALL

The location is good, however the parking fee for the parking near by is huge, 28 euro per day. The hotel itself looks bad from outside, not expected this from a Mercure hotel. The staff is ok, and smiling. The window room cannot open, the AC is constantly working, or the ventilation system of the whole hotel, which may be annoying at night. The breakfast is ok, but not with plenty of choices. The boiled eggs were cold...I think the management of the breakfast room should be improved.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and the friendliness of our team. Providing a warm welcome is very important to us. Regarding the parking, we understand your concern. Unfortunately, the parking facility is managed independently, and despite our efforts, we are not able to offer a preferential rate to our guests. We are also sorry that the ventilation system affected your comfort during the night. Please do not hesitate to inform our team during your stay if you experience any inconvenience, as we are always happy to investigate and assist whenever possible. Finally, we were surprised by your comment regarding the soft-boiled eggs. We provide fresh organic eggs that guests cook themselves using the boiling water station available at the breakfast buffet. It is therefore possible that there was a misunderstanding. Nevertheless, we appreciate your feedback regarding the breakfast selection and the organization of the breakfast room, and we will continue working to improve our guests' experience. We hope to have the pleasure of welcoming you back for a more enjoyable stay. Kind regards, Sébastien ZACHWYC General Manager

Li B. Solo - 7/17/2026 Confirmed reviews ALL

My staying is frequent for business target. So the requirement is focus on the comfort after whole day working. Indeed, i am satisfied with the warm hostality at the reception always. Appreciate! Just one point to expected better. My staying covers the weekend as well and the cleaning time is not forseeable so I have to wait outside during the cleaning time. If possible, may I ask for a fixed cleaning time for Saturday ans Sunday so I can schedule my time in advance? Thanks Li

Hello Li, Thank you for your loyalty and for taking the time to share your experience. We are delighted that you enjoyed the comfort of our hotel and the warm welcome from our reception team; they will be very pleased to hear your compliments. Regarding housekeeping times on weekends, we understand that this can be inconvenient. Unfortunately, we cannot provide a fixed schedule, as our teams must prioritize preparing rooms for arriving guests following departures. Cleaning times may therefore vary from day to day. However, please do not hesitate to let us know your preference during your next stay. We will certainly do our best to minimize any inconvenience during future visits. That said, given your very positive comments, we were a little surprised by the score of 70/100. If another aspect of your stay influenced this rating, we would love to hear about it so we can continue to improve our services. We look forward to welcoming you back. Sébastien ZACHWYC General Manager

Virginia T. Couples - 6/3/2026 Confirmed reviews ALL

Madame, Thank you for your kind words regarding the modern design and cleanliness of our hotel, as well as the friendliness of our staff. It is gratifying to know that you had a positive experience during your stay. We hope to welcome you back soon. Sébastien ZACHWYC Director

Peter S. Couples - 5/28/2026 Confirmed reviews ALL

Dear Sir, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our prime location and found your room comfortable. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Sébastien ZACHWYC Director

Web-users rating

Other web-users rate our hotel

329 reviews 8.9/10 Location
399 reviews 7.8/10 Room
507 reviews 9.5/10 Service
6 reviews 10/10 WiFi
211 reviews 8.8/10 Breakfast
119 reviews 7.8/10 Cleanliness
74 reviews 4.1/10 Amenities
55 reviews 4/10 Value

61 reviews 9.1/10 Location
93 reviews 8.3/10 Room
142 reviews 9.7/10 Service
31 reviews 8.9/10 Breakfast
26 reviews 8.1/10 Cleanliness
23 reviews 4.4/10 Amenities
11 reviews 4.4/10 Value

39 reviews 9.1/10 Location
69 reviews 8/10 Room
76 reviews 9.5/10 Service
36 reviews 9/10 Breakfast
16 reviews 7.9/10 Cleanliness
11 reviews 3.9/10 Amenities
5 reviews 4/10 Value

18 reviews 9.1/10 Location
23 reviews 7.8/10 Room
34 reviews 9.7/10 Service
11 reviews 9/10 Breakfast
9 reviews 8.1/10 Cleanliness

5 reviews 8.7/10 Location
14 reviews 7.5/10 Room
26 reviews 9.5/10 Service
5 reviews 8.1/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Hôtel Mercure Nancy Centre Gare offers several room types to suit your needs:

Classic Room with 1 double bed - features city views and high-end bedding.
Classic Room with twin beds - ideal for colleagues or friends.
Privilege Room with one double bed - offers enhanced comfort with a Nespresso machine and docking station.
Junior Suite with 1 king-size bed and 1 sofa - perfect for families or business trips, accommodating up to 3 persons.

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Hôtel Mercure Nancy Centre Gare, check-in is available from 02:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hôtel Mercure Nancy Centre Gare regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.