Mövenpick Hotel Abidjan 5 stars

Customer review rating (ALL Rating) 4.5/5 570 reviews

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Description

Hotel extras

  • Executive Club

  • Swiss Culinary Experience | Mövenpick Signature Dishes

  • Clos 54: wine bar

  • Plaza Nour Al Hayat

  • Located in the heart of the business center

Our accommodation(s)

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Hotel location

Mövenpick Hotel Abidjan

Avenue Terrasson De Fougeres, Angle Rue Gourgas Le Plateau, 01 BP 7335
01 ABIDJAN
Ivory Coast

GPS:5.324061, -4.018453

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le M

Our M restaurant All Day Dining offers a buffet of international cuisine or à la carte menu in a contemporary setting with a touch of local art, indoors or on the terrace. Brunch is a must at the weekend.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  570 reviews

Always a perfect stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very clean with excellent service. Staffs are really well trained, available and assist customer very well. We feel great in this hotel. Rooms are very comfortable.

Dear Mikhoel Camille Etienne D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, comfortable accommodations, well-functioning hotel, excellent breakfast served in the restaurant. Personnel was very courteous, competent and friendly.

Customer review rating 4.5/5

Claude L. C. Business - Confirmed reviews ALL

My party and I had the usual kind welcome. In the morning an excellent breakfast served in the restaurant. Personnel was very courteous, competent and friendly throughout our stay. I would point out the particularly kind and helpful service of Ines Assi and Chris, whom we would see often and would take special care of our needs. The staff up in the 7th Floor Lounge was very good generally, including the breakfast employs.

Dear Claude L., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, subpar service

Customer review rating 2.5/5

Marie-noelle Business - Confirmed reviews ALL

Ordering from the restaurant always took no less than 50minutes; the bill took 15minutes to get. It was shocking because it was the same when it was just 4 people in the restaurant it 8. Extremely slow service and the food was just ok, not great. Always about 5/10. There is lack of communication between staff at reception. If you make an arrangement with one person, it’s not reflected in the system and another will not know about it nor effect it. Apart from the nice rooms, there unfortunately wasn’t much to write home about for this stay I’m afraid. My colleagues and I left rather disappointed.

Dear Marie-Noelle N., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 3.5/5

R Business - Confirmed reviews ALL

Staff was cordial and attentive and service was overall good.

Dear Rodney S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Luxury and Business appropriate

Customer review rating 5.0/5

Serge B. Business - Confirmed reviews ALL

Wonderful

Dear Serge D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 69 reviews 9.2/10 Location
  • 148 reviews 8.5/10 Room
  • 347 reviews 9.2/10 Service
  • 17 reviews 6.2/10 WiFi
  • 68 reviews 8.8/10 Amenities
  • 67 reviews 9.2/10 Cleanliness
  • 47 reviews 8.8/10 Breakfast
  • 14 reviews 8/10 Value

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