Mövenpick Hotel Abidjan 5 stars

Customer review rating (ALL Rating) 4.6/5 664 reviews

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Description

Hotel extras

  • Executive Club

  • Swiss Culinary Experience | Mövenpick Signature Dishes

  • Clos 54: wine bar

  • Plaza Nour Al Hayat

  • Our hotel is Safe Hotels Premium certified. Book with confidence and enjoy.

Our accommodation(s)

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Hotel location

Mövenpick Hotel Abidjan

Avenue Terrasson De Fougeres, Angle Rue Gourgas Le Plateau, 01 BP 7335
01 ABIDJAN
Ivory Coast

GPS:5.324061, -4.018453

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  664 reviews

Customer review rating 3.5/5

Hicham I. H. Business - Confirmed reviews ALL

The hotel is very well located, clean, and the staff are extremely helpful. However, the absence of a business center is noticeable, and the Ramadan iftar was average.

Dear Hicham I. H., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.0/5

Perpetua P. M. T. Business - Confirmed reviews ALL

The experience was good, the place is pleasant, clean, and the staff are friendly. The food is very tasty.

Dear Perpetua P. M. T., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Jordan P. Business - Confirmed reviews ALL

Air conditioning needs to be serviced to operate more effectively. 25 degrees Celsius is not comfortable. Rooms should be from 19-24 degrees at the most.

Monsieur P., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mövenpick Hotel Abidjan. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mövenpick sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Customer review rating 5.0/5

Marie-agnes B. Business - Confirmed reviews ALL

The Mövenpick team consistently goes above and beyond to ensure that every one of my stays is exceptional. I would especially like to recognise Junior, Ines, Jean‑Yves, and Serge for their kindness and for always making me feel truly “at home.” Whether it’s helping by printing documents, making sure I get the room I prefer, greeting me warmly the moment I arrive, or even calling me when they haven’t seen me at happy hour, their attention to detail never goes unnoticed. I would also like to highlight a team that is often overlooked: the room service team. They have always been incredibly accommodating, preparing my room at any time of the day to fit around my work schedule.

Customer review rating 5.0/5

Isa O. Business - Confirmed reviews ALL

Great!

Other web-users rate our hotel

  • 199 reviews 9.7/10 Location
  • 259 reviews 8.9/10 Room
  • 545 reviews 9.8/10 Service
  • 13 reviews 4.5/10 WiFi
  • 219 reviews 9.7/10 Vibe
  • 101 reviews 9.3/10 Cleanliness
  • 59 reviews 7.8/10 Amenities
  • 44 reviews 8.2/10 Breakfast

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