Sofitel Abidjan Hotel Ivoire 5 stars

Customer review rating (ALL Rating) 4.2/5 778 reviews

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Description

Hotel extras

  • In the chic Cocody district, 10 minutes from the Plateau (business center)

  • 2 exceptional swimming pools, 1 children's pool and a luxury spa

  • World Luxury Award-winning restaurants

  • 16 fully-equipped meeting and seminar rooms

  • 426 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

Our accommodation(s)

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Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II, Cocody, 08 Bp 01 Abidjan
08 ABIDJAN
Ivory Coast

GPS:5.326842, -4.005485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  778 reviews

TripAdvisor Rating  4.5/5  1,916 reviews

Exceptional!

TripAdvisor rating 5.0/5

Lilla D TripAdvisor review

We did a business event at the restaurant “Le toit d’Abidjan”. Everything was exceptional! The view is amazing We were impressed by the quality of food, the service. Thank you Chef Ossey, thank Mr Ouattara, Thank you Michel Asse, Thank you all for the top notch service! See you soon!

Very impressed.

Customer review rating 4.5/5

Jack Business - Confirmed reviews ALL

Excellent facilities, friendly staff and most importantly accommodating managers that were able to think outside the box. The internet was excellent, but worked 75% of the time, which was frustrating. And the Breakfast was pretty poor. If they could make proper cappuccinos, it would be my favorite hotel on the continent!

Dear Mr JACK, Thank your for your wonderful rating and for sharing such detailed feedback! We are thrilled to know that you enjoyed our facilities, friendly staff, and that our managers could assist you in a way that exceeded your expectations. We apologize for the issues you encountered with the internet connectivity and the breakfast. Your comments are valuable , and we will work on these areas to enhance our guests' experience . Additionally, we'll look into providing a better cappuccino selection to make your next stay even more enjoyable . We truly appreciate your loyaly and look forward to welcomming you back . It Would be our pleasure to make your stay flawless! Warm regards, Lucie ADOU Responsable Relations Clients

Very bad experience with this hotel

Customer review rating 2.5/5

Mr M. Business - Confirmed reviews ALL

We book to stay here for 2 day two person When we arrive they put us in very old small room Look like you in hospital. I complained to the desk manager and she say nothing I can do this is what you book Very bad service this will be my last time to this hotel

Dear Mr M., Thank you for taking the time to share your feeback regarding your stay at the sofitel abidjan hotel ivoire . We are truly sorry ti hear that your exoerience did not meet your expectations. We understand your frustation whith the room allocation, and we apologize for any discomfort this may have caused. Your feedback is extremely valuable to us as it helps us identify areas for improvement to provide an exceptinal service for each of our guests. For your next stay, we would be delighted to ensure that you experience the comfort and quality that align with your platinium status and expectations. Please feel free to contact us directly so we can personally oversee your future visit and make it as pleasant and memorable as possible. Kind regards, Lucie ADOU Guest Relations Supervisor

Good stay

Customer review rating 5.0/5

Sami H. Business - Confirmed reviews ALL

Good stay

Dear Mr SAMI, Thank you for sharing your feedback following your recent stay whith us . We're delighted to know that you had a "Goodyear stay" and that your experience was positive. Your satisfaction is our top priority, and we're thrilled that we met your expectations . We look forward to welcomming you back soon for another wonderful stay. Best regards, Lucie ADOU Guest Relations Supervisor

Great Location, but the Old Tower Needs an Overhaul

Customer review rating 3.5/5

David S. Business - Confirmed reviews ALL

I have stayed in both the old and new towers and my experience was wholly different. The old tower's elevators are alarming, and I was stuck in one for more than an hour on my last trip. On that last trip, I also encountered bed bugs. On this trip, I had only cold water for showers - not awful for me because I tend to take colder showers, but I think there are many customers for whom that would be a deal-breaker. The bottom line is that the old tower is sufficiently played out that I won't stay there again. For future visits, if I cannot get a room in the new tower, I'll stay at a different hotel.

Dear Mr S., Thank you for taking the time to share your experience after your recent stay at the sofitel abidjan hotel ivoire. We're pleased to know that you enjoyed our location. However , we sincerly apologize for the issues you encountered in our old tower, especially with the elevetors and the water temperature. Please be assured that we have shared your feedback with our maintenance team to ensure these matters are addressed and improvements are made. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience in our new tower. Please feel free to reach out to us directly for any assistance with your futurebookings. Best regard, Lucie ADOU Guest Relations Supervisor

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Other web-users rate our hotel

  • 341 reviews 9.5/10 Location
  • 444 reviews 7.4/10 Room
  • 1,050 reviews 9/10 Service
  • 23 reviews 3.5/10 WiFi
  • 418 reviews 9.4/10 Vibe
  • 148 reviews 7/10 Cleanliness
  • 80 reviews 7.6/10 Breakfast

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