Sofitel Abidjan Hotel Ivoire Hotel 5 stars

Customer review rating 4.3/5 5,002 reviews
Sofitel Abidjan Hotel Ivoire
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Hotel extras

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  • Advantage 2

  • Advantage 3

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  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • FELIX HOUPHOUET BOIGNY INT APTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Hammam
  • Babysitting on request
  • Tennis
  • Beach and water sports
  • Boules/petanque
Catering
  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II
08 Bp 01 Abidjan
08
abidjan
ivory coast

Tel: +22522482626

Fax: (+225)22446518

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY INT APT At 22km / 13.67 miles - Shuttle paying

  • By train

    GARE FERROVIAIRE DE TREICHVILLE At 10km / 6.21 miles

GPS :5.326842, -4.005485

Our accommodations

Our 423 rooms and suites provide a real haven of peace. With elegant and contemporary decor, some also offer a panoramic view of Abidjan and the chic Cocody district.

Classic Room

  • Max. number of persons: 2
  • Area: From 27
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

Superior room

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)
Accessible room

Superior Room with 2 single size beds

  • Max. number of persons: 2
  • Area: From 28
  • Views: Lagoon view, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

Luxury Room

  • Max. number of persons: 2
  • Area: From 33
  • Views: Lagoon view, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

Classic Room, 2 single size beds, city view

  • Max. number of persons: 2
  • Area: From 27
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)
Accessible room

Prestige Suite

  • Max. number of persons: 2
  • Area: From 62
  • Views: Lagoon view, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

Opera Suite

  • Max. number of persons: 2
  • Area: From 82
  • Views: Lagoon view, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Presidential Suite

  • Max. number of persons: 2
  • Area: From 124
  • Views: City side, Lagoon view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

Junior Suite

  • Max. number of persons: 2
  • Area: From 45
  • Views: Lagoon view, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)
Accessible room

Signature Suite

  • Max. number of persons: 4
  • Area: From 62
  • Views: Lagoon view *
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

LA GOURMANDISE

Type of cuisine: International

Visit La Gourmandise for relaxed all-day dining by the hotel's manmade lake, whether in the contemporary dining room or out on the large terrace. Buffets and à la carte menus feature international and African dishes made with fresh, local ingredients.

Lunch

06:30 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE TOIT D'ABIDJAN

Type of cuisine: French

Shoot up to Abidjan's finest French gourmet restaurant for dinner with a view over Abidjan's glittering rooftops. Executive chef Pascal Favier recreates the authentic flavors of France using the best of Ivory Coast's fresh fish and exotic fruits.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA BRASSERIE

Type of cuisine: French

The Brasserie invites you enjoy a meal in a trendy and stylish setting. The restaurant offers an ideal place to gather for a meal, tasty French cuisine and magnificent views of the gardens

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE PAVILLON

Type of cuisine: Regional

CACAO LOUNGE

Photo non contractuelle / Strictly non binding

Pop into Sofitel's lobby bar for freshly brewed coffee, signature cocktails and handmade chocolate treats showcasing the best of Ivory Coast's famed cocoa. Views over the manmade lake and Ebrié Lagoon add to the relaxed, international atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHICHA BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LINK BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OASIS POOL BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PAVILLON BAR

Photo non contractuelle / Strictly non binding

Soak up the sun while sipping an iced tea or your favorite cocktail beside the swimming pool. Or cool off in the pools with friends or family!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,974

  • Maximum capacity: 1,650 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Sofitel Abidjan Hotel Ivoire

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,002 reviews

tripadvisor

TripAdvisor Rating 4.0/5

853 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.3/5

Thabologo M. Business - 20/02/2020 Confirmed reviews ALL

I had a fantastic experience and stay at your hotel, clean rooms, friendly staff with prompt assistance offered, well prepared meals and prompt pick up service to and from the airport and suitable conference facilities. I really appreciate it and i am so grateful for the excellent service offered.

Dear Thabologo Staff M., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

OK

Customer review rating 4.3/5

Alex A. Business - 17/02/2020 Confirmed reviews ALL

My stay was rather short but OK

Dear Alex A., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager

Dissapointing for a 5 stars hotel

Customer review rating 4.3/5

Romulus S. Business - 16/02/2020 Confirmed reviews ALL

Dissapointing points: room not cleaned, shower door not functioning, bathrobes "kid" sizes, door locker not worked and after 4 visits to reception and 30 minutes waiting on corridor issues got solved, when I called for laundry pick-up twice and was told in 5 minutes someone will come, it happened in 1 hour and a half. I booked a conference room and the AC didn't worked st all which makes the whole experience very bad for all the guests and my company reputation. Good points: the breakfast was good and restaurant staff very friendly. The Admin person - Stephanie, did her best to ameliorate all the above mentioned issues.

Dear Romulus S., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager

2 hotels

Customer review rating 4.3/5

Nigel P. Business - 16/02/2020 Confirmed reviews ALL

I have stayed at this hotel on a few occasions and there is a big difference between the two “sides”. The older part with the tall tower is really dated and the room standards are poor. I was moved to the newer side based on my Accor Gold membership and it is far nicer and more like a Sofitel.

Dear Nigelmr P., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Good stay, quiet and relaxing

Customer review rating 4.3/5

Nguessan J. E. K. Solo - 14/02/2020 Confirmed reviews ALL

Wanted to rest away from family and it did happen

Dear Nee Nguessan Judith K., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Responsable Relation Client

Excellent

Customer review rating 4.3/5

K. M. Business - 10/02/2020 Confirmed reviews ALL

The service was excellent. The staff were quite helpful

Dear M. K., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Poor Ending

Customer review rating 4.3/5

Gary S. Business - 06/02/2020 Confirmed reviews ALL

Booking in = excellent Food = excellent Staff = excellent Check-out = very poor and ended the trip badly - taxi wasn't booked and there was a frantic rush to get to the airport (despite it beinmg booked the night before) - room over charged - we were told that we could keep our room until 8pm without any charge (when it came to check out we were charged for an additional night) Overall, end of the stay ruined the rest of the trip

Dear Gary S., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Responsable Relation Client

Beautiful resort on the expensive side

Customer review rating 4.3/5

Francoist Business - 30/01/2020 Confirmed reviews ALL

The Sofitel Abidjan Hotel Ivoire is a beautiful resort hotel well located in Abidjan. The nightly cost of a room is quite expensive for an hotel that requires some TLC (I am talking more about the exterior of both buildings). The rooms are usually quite small, but the food and the personnel are just exquisite.

Dear Francois T., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

cool

Customer review rating 4.3/5

N. J. L. Families - 30/01/2020 Confirmed reviews ALL

cool

Dear Judith L. N., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager
Customer review rating 4.3/5

S. Business - 26/01/2020 Confirmed reviews ALL

I forgot something in my room and realised after I checked out. I tried to call the hotel many times but no one picked up, and I sent an email but didn't get any reply. I know it's my fault for forgetting my belonging in the room but this is really an issue from me and I was hoping to get a colleague in Abidjan to pick it up for me.

Dear Anne-Lise S., We are sorry to read that. We have just sent you an e.mail in order to solve that problem. We really hope to welcome you soon for a stay that better meet your expectations. Sincerely, Fanta Ba Diakité Guest Experience Manager

Well located

Customer review rating 4.3/5

Kouami M. Business - 26/01/2020 Confirmed reviews ALL

Difficulties to get hot water

Dear Kouami M., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations. This is definetely not the kind of experience we want our guest to live. Be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We really hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fanta Ba Diakité Guest Experience Manager

Pleasant stay for a business trip

Customer review rating 4.3/5

Szilard B. Business - 25/01/2020 Confirmed reviews ALL

A good hotel with good facilities. Staff is nice and helpful. Very comfy bed. Shows signs of aging, a bit far from city centre and other key locations, getting a taxi is confusing.

I was well located and had a good stay even though it was short this time.

Customer review rating 4.3/5

Clement A. Business - 24/01/2020 Confirmed reviews ALL

this stay was particularly pleasant because of the way I was introduced to my room. The gentleman took the time to explain everything concerning the room. The welcome, the room and joyful expression I read on faces made my stay a pleasant one.

Dear Mr Y., Thank you for your great comment regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback ; it's an encouragement for all the staff ! We really hope to welcome you soon for an unforgettable stay ! Sincerely, Fanta Ba Diakité Guest Experience Manager

The location is perfect

Customer review rating 4.3/5

Divine K. Business - 23/01/2020 Confirmed reviews ALL

The experience was good and I like the room, the services and the general ambience. The staff were professional

Dear Divine Delaedem Kodjo K., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

Good stay

Customer review rating 4.3/5

Prosper Business - 23/01/2020 Confirmed reviews ALL

I an find all I need inside the hotel facility

Dear Mr Prosper Aliou, We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback and you can be sure that we will share it with the team. Thank you again and we hope to welcome you soon for an unforgettable stay! Sincerely, Fanta Ba Diakité Guest Experience Manager

One stay

TripAdvisor rating 4.0/5

philippusd2015 Business - 22/01/2020 TripAdvisor review

Enjoyable stay with professional staff always keen to help. Hotel is very clean and room service is impeccable. However rooms may need to be refreshed in order to be kept up to date. I will most certainly choose the sofitel for my stay in Abidjan

Thank You Sir for your Nice comment. Sincerly Lucie ADOU Guets Relations Clients
Customer review rating 4.3/5

Hermine Business - 20/01/2020 Confirmed reviews ALL

Check out was extremely unpleasant as the credit card terminals were not working properly and staff insisted that there was a problem with my corporate card and 2 alternative private credit cards which could not be used . They were insisting on cash payment which I refused and only confirmed 2 days later that corporate cc was working after all. This is unaccepatable for a high priced business hotel.

Dear Hermine G., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. Please accept our apologies for any inconvenience experienced during your check-out. We will ensure that this type of situation does not happen again. Thank you again for sharing your experience, and we hope your next visit will be different from the previous. Sincerely, Eddye GNALEGA Guest Relation Manager

I had a wonderful experience

Customer review rating 4.3/5

Professor P. M. Business - 20/01/2020 Confirmed reviews ALL

Every staff I met was very positive and helpful in every way. The service given was prompt. Every request met a positive response. To me my looked like there was nothing that the Hotel cannot do for the guest. I wanted to continue living at the hotel. It was very enjoyable.

Dear Peter M., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Poor accommodations and service

Customer review rating 4.3/5

Kevin B. Friends - 19/01/2020 Confirmed reviews ALL

I traveled to Cote D'ivoire for a holiday vacation with friends. The carpet in the room was moldy and stained. Further, there were multiple roaches in the room. I spoke to the front desk and was moved to another room. Unfortunately, this room was no better. Both the carpet and curtains were stained and molded. I opened the patio window for fresh air. That did not work. As a result of lack of cleanliness in the hotel, I became very sick and was unable to breathe. I departed the hotel earlier than planned and checked into another property.

Dear Kevin Maurice B., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager

Lack of cleanliness

Customer review rating 4.3/5

Ozgur B. Business - 14/01/2020 Confirmed reviews ALL

stuff was were helpful. nevertheless, room carpets was dirty at all - I had to upgrade my room. bed was very soft to sleep, low quality of breakfast (usual issue at hotels).

Dear Ozgur B., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager
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