Sofitel Abidjan Hotel Ivoire 5 stars

Customer review rating (ALL Rating) 4.0/5 800 reviews

Sofitel Abidjan Hotel Ivoire - Image 1
Sofitel Abidjan Hotel Ivoire - Image 2
Sofitel Abidjan Hotel Ivoire - Image 3
Sofitel Abidjan Hotel Ivoire - Image 4

Description

Hotel extras

  • In the chic Cocody district, 10 minutes from the Plateau (business center)

  • 2 exceptional swimming pools, 1 children's pool and a luxury spa

  • World Luxury Award-winning restaurants

  • 16 fully-equipped meeting and seminar rooms

  • 426 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

Our accommodation(s)

Book this hotel
Room 1

Modern and elegant 269 sq. ft. space. Exclusive MyBed bedding, flat-screen TV, free WIFI, walk-in shower, Balmain welcome products, minibar, tea and coffee-making facilities

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 28 / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 28 / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Most of the accommodation: Balcony

Modern and elegant 355 sq. ft. space. Exclusive MyBed bedding, flat-screen TV, free WIFI, bath or walk-in shower, Balmain welcome products.

  • Views:

    City View or Lagoon view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 33 / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Beautiful view of the town of Cocody, 2 single MyBeds, bath with shower, balcony, Balmain welcome products, flat-screen TV, minibar, safe, Bose Wave Radio, WIFI, and air-conditioning

  • Views:

    City View or Lagoon view

Max. number of persons
2
Area
From 27 / 290 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Junior suite, 1 king-size bed, balcony

From 495 sq. ft., spacious and refined, living space, exclusive MyBed bedding, flat-screen TV, free WIFI, bath or walk-in shower, Balmain welcome products, minibar, Nespresso machine, Bose® bluetooth speaker

  • Views:

    City View or Lagoon view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 46 / 495 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Opera suite, 1 king-size bed, balcony

From 840 sq. ft., spacious and luxurious. Exclusive MyBed bedding, flat-screen TV, free WIFI, bath or walk-in shower, Balmain welcome products, minibar, Nespresso coffee machine, Bose® bluetooth speaker

  • Views:

    City View or Lagoon view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 78 / 839 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Imperial suite, 1 king-size bed, balcony

1335 sq. ft., separate lounge + desk, lagoon view, king-size bed, Sofitel MyBed, bath + shower, Balmain products, WIFI, flat-screen TV, Bose speaker, minibar, Nespresso, extra bed + transfer on request

  • Views:

    Lagoon view

Max. number of persons
2
Area
From 110 / 1184 sq ft

Bedding

King size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Induction hobs
  • Kettle
  • Microwave
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Espresso machine
  • Furnished Kitchen
  • Coffee makerAdditional charge
  • Mini BarAdditional charge
  • Nespresso machineAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Presidential suite, 2 king-size beds, lagoon view, balcony

1776 sq. ft., lavish and modern, 2 bedrooms, separate lounge area, MyBed bedding, flat-screen TV, free WIFI, 2 bathrooms with tub + walk-in shower, Balmain welcome products, Nespresso machine, Bose bluetooth speaker

  • Views:

    Lagoon view

Max. number of persons
6
Area
From 165 / 1776 sq ft

Bedding

King size bed(s) x2

King size bed(s) x2

King size bed(s) x2

King size bed(s) x2

King size bed(s) x2

King size bed(s) x2

King size bed(s) x2

King size bed(s) x2

King size bed(s) x2

King size bed(s) x2

King size bed(s) x2

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Induction hobs
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Espresso machine
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Prestige suite, 2 single beds, balcony

61m2, spacious and refined, exclusive MyBed bedding, flat-screen TV, free wifi, bathtub or walk-in shower, Balmain welcome products, minibar, Nespresso coffee maker, Bose® Bluetooth speaker

  • Views:

    City View or Lagoon view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 61 / 656 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Apartment

Apartment: 2 bedrooms, 2 king-size beds

From 77m2, fully-equipped kitchen, exclusive MyBed bedding, flat-screen TV, free WiFi, 2 bathrooms with Balmain welcome products, bathtub and walk-in shower, washing machine and dryer, separate toilet

  • Views:

    City View or Lagoon view

Max. number of persons
5
Area
From 77 / 828 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Microwave grill
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Apartment

Apartment: 3 bedrooms, 3 king-size beds

From 1,130 sq. ft., fully-equipped kitchen, exclusive MyBed bedding, flat-screen TV, free WIFI, 2 bathrooms with Balmain welcome products, bath and walk-in shower, washing machine and dryer, separate toilet

  • Views:

    City View or Lagoon view

Max. number of persons
8
Area
From 105 / 1130 sq ft

Bedding

King size bed(s) x3

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Gas hobs
  • Induction hobs
  • Kettle
  • Microwave grill
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II, Cocody, 08 Bp 01 Abidjan
08 ABIDJAN
Ivory Coast

GPS:5.326842, -4.005485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • ABJ Additional charge
  • FELIX HOUPHOUET BOIGNY INT APT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 426 rooms
  • 2 rooms for people with reduced mobility
  • 209 non-smoking rooms
  • 24 floors

Languages spoken at the hotel

  • English
  • French
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Entertainment

  • Casino
  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

4 Restaurants

4 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Express Additional charge
  • Breakfast à la carte Additional charge
  • Buffet Additional charge

Business

18 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

Oasis Pool

  • Outside
  • On site

LE JARDIN POOL BAR

  • Outside
  • On site

SOFITEL FITNESS

  • On site
  • Hammam Additional charge

Sofitel Spa

  • On site
  • Hammam Additional charge
  • Massage Additional charge

Sports and leisure

Tennis Additional charge

  • On site

Gym

  • On site

Boules/petanque Additional charge

  • On site

Golf Additional charge

  • Nearby
  • Golf course 18 holes
  • Golf course 9 holes

Boules/petanque Additional charge

  • Nearby

Tennis Additional charge

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 755 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1200 m / 39370.1 ft

Services & equipment

  • Stairs

Security

  • Controled access parking
  • Parking equipped with lights
Book

Our chef recreates the authentic flavors of French gastronomy from the best Ivorian fish and fruits. This delicious cuisine and sublime view of Abidjan will amaze your senses.

Book

Le Jardin is ideal for lovers of nature and authenticity in search of adventure. The large terrace creates the impression of a cabin perched on a tree with a breathtaking 180° view of the Ebrié Lagoon.

Book

On the terrace or in a contemporary room, enjoy the view of the lake. African or international dishes made from local produce will delight your taste buds at brunch every Sunday from 12.30 to 3.30pm.

Book

OASIS POOL BAR

The hotel's swimming pool follows the curves of the lagoon and offers an enchanting and perfect setting to relax. For brunch or a garden party, our pool butlers will provide a discreet service.

Bar Type
POOL BAR
Capacity
100

Other informations

Services

  • Free Wireless internet (WiFi)
  • Musical Entertainment

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

The hotel's swimming pool follows the curves of the lagoon and offers an enchanting and perfect setting to relax. For brunch or a garden party, our pool butlers will provide a discreet service.

CACAO LOUNGE

Pop into Sofitel's lobby bar for freshly brewed coffee, signature cocktails and handmade chocolate treats showcasing the best of Ivory Coast's famed cocoa. Views over the manmade lake and Ebrié Lagoon add to the relaxed, international atmosphere.

Bar Type
LOBBY BAR
Capacity
25
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Pop into Sofitel's lobby bar for freshly brewed coffee, signature cocktails and handmade chocolate treats showcasing the best of Ivory Coast's famed cocoa. Views over the manmade lake and Ebrié Lagoon add to the relaxed, international atmosphere.

LE JARDIN POOL BAR

Soak up the sun while sipping an iced tea or your favorite cocktail beside the swimming pool. Or cool off in the pools with friends or family!

Bar Type
POOL BAR
Capacity
60
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)

Payment

  • Cash
  • Credit card
  • Voucher

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Soak up the sun while sipping an iced tea or your favorite cocktail beside the swimming pool. Or cool off in the pools with friends or family!

A delicious breakfast is available. Choose your menu according to your desires!

Sofitel FITNESS is a fitness room w/ state-of-the-art Techno Gym cardio and strength training equipment. Open 24 hours a day for hotel guests, accessible for non-resident guests on a subscription basis.

Nestled in a luxuriant setting, the SoSPA welcomes you into serenity and relaxation. The SoSPA has chosen to rely on the expertise of two partner brands, CINQ MONDES and GEMOLOGY, for their innate sense of elegance, quality welcome and service.

And why not celebrate a spectacular wedding, African style, at the Sofitel Abidjan Conference Center? Exchange your vows by the lake, have photos taken in the lush gardens, enjoy a sumptuous banquet... Have a truly unforgettable day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  800 reviews

Customer review rating 5.0/5

Fabrice B. Friends - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind words! We are delighted to know that you appreciated the dedication and warm hospitality of our team. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another memorable stay. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 5.0/5

John E. S. Business - Confirmed reviews ALL

Dear M. S., Thank you for your wonderful feedback ! We are delighted to hear that you enjoyed the ambiance and found our food tasty . We would be very happy to welcome you back soon for another memorable experience. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 2.5/5

Sundeep P. Business - Confirmed reviews ALL

Dear Mr. SUNDEEP, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations or the standards you associate with Sofitel. We would particularly like to clarify that the fitness room you used on the 22nd floor of the Tower is not the hotel’s main fitness centre. Due to urgent maintenance work, our usual fitness facilities—which are designed to meet Sofitel’s five-star standards—were temporarily unavailable. The Tower fitness room was offered as a short-term alternative for a few days, and we sincerely apologize that your stay coincided with this exceptional period. We are also sorry to learn that the sound of running water disturbed you, particularly during your professional video calls. Had we been informed during your stay, our team would have gladly investigated the issue and offered you a quieter room better suited to your needs. Regarding the bathroom amenities, dental kits are available upon request as part of our sustainability commitments. Nevertheless, we apologize that this was not clearly communicated and that some of the other amenities were not replenished as expected. Your comments regarding the room, breakfast selection, Wi-Fi speed, value for money and bathroom facilities have also been carefully noted and shared with the relevant teams for review and improvement. We truly value your loyalty as an ALL Silver member and hope you will give us another opportunity to welcome you. Our team would be pleased to ensure that your next stay is more comfortable and fully reflects the experience expected from Sofitel. Sincerely, Imane TALGOUZ Front Office Manager

Customer review rating 0.5/5

Fadima B. S. Business - Confirmed reviews ALL

Dear Mrs S., Thank you for taking the time to share your feedback following your stay and the event held at our hotel. We sincerely regret that certain aspects of your experience did not meet your expectations, and we would like to provide some clarification based on the findings of our investigation with our teams. First, regarding the change in accommodation arrangements for some participants, this reorganization was necessary due to operational constraints that required us to free up two floors in order to accommodate several groups simultaneously within the hotel. Consequently, part of your delegation remained in the main building, while other participants were accommodated in the Tower. We fully understand that this change may have caused inconvenience, and we regret that its implementation and communication may have negatively impacted your experience. We have also taken your comments regarding the welcome and service, particularly at La Brasserie, very seriously. A thorough investigation was conducted with the teams concerned. Based on the information gathered, we were unable to substantiate the interactions as described in your review. Nevertheless, we sincerely regret if any exchanges were perceived as lacking courtesy or attentiveness, as this does not reflect the high standards of hospitality to which we are committed. Please be assured that your feedback has been shared with the relevant departments as part of our ongoing efforts to improve the quality of our services and enhance our guests' experience. Once again, we thank you for your comments and hope to have the opportunity to restore your confidence during a future stay with us. Yours sincerely, The Management of Sofitel Abidjan Hôtel Ivoire

Customer review rating 1.0/5

Ghislain G. A. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind words! We are delighted to know that you appreciated the dedication and warm hospitality of our team. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another memorable stay. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 5.0/5

John E. S. Business - Confirmed reviews ALL

The experience was great. The ambiance amazing and the food overall tasty. Will want another visit there soon.

Dear M. S., Thank you for your wonderful feedback ! We are delighted to hear that you enjoyed the ambiance and found our food tasty . We would be very happy to welcome you back soon for another memorable experience. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 2.5/5

Sundeep P. Business - Confirmed reviews ALL

Consistent water flow noise from the ceiling which was quite disturbing, specially when I was on video calls for work The gym situated on the 22nd floor is a joke when I compare the same to a 5star hotel chain, very congested. Equipments are outdated and most of the dumbells were missing

Dear Mr. SUNDEEP, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations or the standards you associate with Sofitel. We would particularly like to clarify that the fitness room you used on the 22nd floor of the Tower is not the hotel’s main fitness centre. Due to urgent maintenance work, our usual fitness facilities—which are designed to meet Sofitel’s five-star standards—were temporarily unavailable. The Tower fitness room was offered as a short-term alternative for a few days, and we sincerely apologize that your stay coincided with this exceptional period. We are also sorry to learn that the sound of running water disturbed you, particularly during your professional video calls. Had we been informed during your stay, our team would have gladly investigated the issue and offered you a quieter room better suited to your needs. Regarding the bathroom amenities, dental kits are available upon request as part of our sustainability commitments. Nevertheless, we apologize that this was not clearly communicated and that some of the other amenities were not replenished as expected. Your comments regarding the room, breakfast selection, Wi-Fi speed, value for money and bathroom facilities have also been carefully noted and shared with the relevant teams for review and improvement. We truly value your loyalty as an ALL Silver member and hope you will give us another opportunity to welcome you. Our team would be pleased to ensure that your next stay is more comfortable and fully reflects the experience expected from Sofitel. Sincerely, Imane TALGOUZ Front Office Manager

Customer review rating 0.5/5

Fadima B. S. Business - Confirmed reviews ALL

We recently stayed at Sofitel for a three-day World Bank Group workshop involving approximately 30 participants. The workshop took place from July 15 to 17, 2026. Unfortunately, our experience fell significantly short of the standards we would expect from a property of Sofitel's reputation. 1. Room Management and Guest Experience Room assignment management was highly disruptive and unprofessional. Several guests were checked into rooms and later asked to relocate because two floors had been reserved for a government delegation. We were told that rooms were to be reassigned to the Olympic de Marseille’s soccer team and we had to move out of our rooms as quickly as possible. Hotel Staff contacted guests who had already settled in and instructed them to move, creating unnecessary inconvenience and uncertainty. In my case, a staff member told me over the phone: “Madame, vous allez quitter ou nous allons le faire d’une manière désagréable !” This tone was unacceptable for any guest interaction, let alone at a five-star hotel. Although the staff member later apologized, the incident reflected poor coordination and a lack of basic customer service standards. Such changes should be handled proactively, respectfully, and without disrupting confirmed guests. 2. Inadequate Conference Facilities The audiovisual support provided for our workshop was consistently below expectations throughout the three-day event. The microphone system repeatedly malfunctioned, making it difficult for participants to hear one another and engage effectively in discussions. Given that the primary purpose of our stay was a professional workshop, the poor quality of the sound system had a direct impact on the effectiveness of the event and the overall participant experience. 3. Poor Customer Service at La Brasserie The level of service at La Brasserie was also disappointing. Several members of our group experienced interactions that were unfriendly and unwelcoming. In one instance, a colleague chose to stop visiting the egg station entirely because of the consistently rude behavior of a staff member. Such experiences are inconsistent with the hospitality and customer service standards expected at a five-star hotel. While we selected Sofitel expecting a high-quality experience for an important international workshop, the combination of room disruptions, inadequate conference support, and poor customer service significantly detracted from our stay. We hope this feedback is taken seriously and used to address these issues so that future guests, particularly groups hosting professional events, receive the level of service associated with the Sofitel brand.

Dear Mrs S., Thank you for taking the time to share your feedback following your stay and the event held at our hotel. We sincerely regret that certain aspects of your experience did not meet your expectations, and we would like to provide some clarification based on the findings of our investigation with our teams. First, regarding the change in accommodation arrangements for some participants, this reorganization was necessary due to operational constraints that required us to free up two floors in order to accommodate several groups simultaneously within the hotel. Consequently, part of your delegation remained in the main building, while other participants were accommodated in the Tower. We fully understand that this change may have caused inconvenience, and we regret that its implementation and communication may have negatively impacted your experience. We have also taken your comments regarding the welcome and service, particularly at La Brasserie, very seriously. A thorough investigation was conducted with the teams concerned. Based on the information gathered, we were unable to substantiate the interactions as described in your review. Nevertheless, we sincerely regret if any exchanges were perceived as lacking courtesy or attentiveness, as this does not reflect the high standards of hospitality to which we are committed. Please be assured that your feedback has been shared with the relevant departments as part of our ongoing efforts to improve the quality of our services and enhance our guests' experience. Once again, we thank you for your comments and hope to have the opportunity to restore your confidence during a future stay with us. Yours sincerely, The Management of Sofitel Abidjan Hôtel Ivoire

Customer review rating 1.0/5

Ghislain G. A. Couples - Confirmed reviews ALL

Dear General Manager / Management Team, I am writing to formally express my deep disappointment regarding the service and treatment I received from Sofitel Abidjan Hôtel Ivoire in connection with my wedding celebrations on August 5, 2026. As a returning guest who chose Sofitel Abidjan for several stays surrounding my wedding and honeymoon, I had a high level of expectation regarding the quality of service, professionalism, and attention to detail that one would reasonably expect from a five-star hotel. 1. Significant Hotel Reservations For my wedding and honeymoon, I made several reservations at the hotel, representing a significant financial commitment: - August 4 – August 5: 2 Rooms — $584.57 / 335,236 FCFA - August 5 – August 6: 1 Suite — $742.33 / 425,709.50 FCFA - August 7 – August 8: 2 Rooms — $581.95 / 328,000 FCFA - August 8 – August 10: 1 Room — $571.95 / 328,000 FCFA Total accommodation value: 1,416,946 FCFA In addition to these hotel stays, I specifically decided to host my wedding cocktail at Sofitel because I trusted the hotel to provide the level of service and quality appropriate for such an important occasion. 2. Wedding Cocktail – August 5, 2026 For my wedding cocktail, scheduled for August 5, 2026 at approximately 3:00 PM around the Sofitel swimming pool, I selected the cocktail package for approximately 50 guests, including: - Six varieties of canapés - Hot and cold canapés - Alcohol package The total value of this package was 900,000 FCFA. Unfortunately, the service delivered was far below what was agreed upon and what I expected from a five-star establishment. The venue around the swimming pool was not adequately prepared and was visibly dirty. More importantly, the cocktail package that I had paid for was not delivered in accordance with the quotation. We received only one round of cold canapés and one round of hot canapés. Most importantly, the alcohol package included in my quotation was not provided at all. No alcohol was available for our guests despite this being clearly included in the package we purchased. This was particularly disappointing because this event was not an ordinary social gathering. It was part of my wedding celebration, an important and once-in-a-lifetime occasion that I had entrusted to Sofitel. 3. Attempts to Resolve the Matter What made this experience even more disappointing was the manner in which my concerns were handled after I brought the matter to the attention of hotel management. I personally reached out to several members of the management team in an effort to find an amicable solution. Unfortunately, I did not receive the level of responsiveness or professionalism I expected. In particular, Mr. Asse Michel, Banquet Director, displayed what I considered to be a highly disrespectful attitude toward me and, most concerningly, toward His Excellency Ambassador Manlan, former Director General of Protocol at the Presidency, who was present and involved in the situation. Ms. Coulibaly Kadidiatou subsequently came to verify the circumstances and hear our account in an effort to identify a solution. However, despite this intervention, we did not receive any meaningful feedback or resolution. I also understand that Mr. Coulibaly Mohamed, Commercial Sales Director, considered offering a store credit as a possible resolution. While I appreciate that an attempt was made to find a solution, this option is not acceptable or practical for me because I do not reside in Côte d'Ivoire and therefore have no reasonable use for hotel credit. 4. Cancellation of Remaining Reservations Given the manner in which this situation was handled and my loss of confidence in the hotel's ability to provide the level of service expected, I made the difficult decision to cancel my remaining reservations: - August 7 – August 8: 2 Rooms - August 8 – August 10: 1 Room This decision was not made lightly. I had originally planned to continue my stay at Sofitel for my wedding-related activities and honeymoon. However, the experience surrounding my wedding cocktail significantly affected my confidence in the hotel. 5. Requested Resolution Considering the circumstances, I am formally requesting a full refund of the 900,000 FCFA paid for the wedding cocktail package. I believe this is a fair and reasonable request because the services included in the package were not fully delivered, particularly the alcohol package, and the overall service and condition of the venue did not meet the standards represented by the quotation or reasonably expected from a five-star hotel. I would also appreciate receiving a written explanation of the hotel's position regarding this matter and confirmation of the refund process. I chose Sofitel Abidjan because I believed that the hotel would help make our wedding celebration memorable for the right reasons. Unfortunately, this experience has instead left me deeply disappointed. I sincerely hope that the management of Sofitel Abidjan will review this matter seriously and take the appropriate steps to resolve it professionally and fairly. I look forward to receiving your written response and confirmation of the full refund of 900,000 FCFA within a reasonable timeframe. Thank you for your attention to this matter. Sincerely, Ghislain A., M.B.A., M.S.T.M.

Customer review rating 5.0/5

Paul C. Business - Confirmed reviews ALL

Every time I visit Abidjan, I stay here. the facilities are great so is the food. with a small shopping centre just down the hill.

Dear Guest, Thank you for your continued loyaly and for choosing to stay with us whenever you visit Abidjan. Were are delighted to know that you enjoy our food , and the convenience of the nearly shopping centre . We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The hotel seemed not ready for a big event like African Union meeting. The lifts were mostly not working, had to wait a lot to have a lift. Electricity went off many times. The lobby people didn't allow us to watch the world cup final match.

Dear OSAMA, Thank you for feedback. We sincerely apologize for the inconveniences you experienced, particulary with the elevators, power interruptions, and your experience during the African Union meeting. We regret that we did not meet your expectations and hope to have the opportunity to provide you with a much better experience in the future. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 2.5/5

Nqoba C. Business - Confirmed reviews ALL

Overall, the room was good and I thoroughly enjoyed the dinners I had at the restaurant. However, I believe you need to relook at how you cater for breakfast, as my experience was quite horrible. Although food was available there was nowhere to sit, and I was unable to get proper assistance due to a language barrier with the staff to even get a simple cappucino to go at least. I hope you find this feedback constructive and use it to improve the breakfast experience for future guests.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to know that you enjoyed your room and had pleasant dining experiences in our restaurant. It is encouraging to hear that these aspects of your stay met your expectations. However, we sincerely regret that your breakfast experience fell short. We understand how frustrating it must have been to find the breakfast area overcrowded and to experience difficulty obtaining assistance. Please accept our sincere apologies for the inconvenience caused. Your comments regarding seating capacity and communication have been shared with our Food & Beverage and Front Office teams. We are continuously working to improve both the organization of our breakfast service during busy periods and the support provided to our international guests. Thank you for your constructive feedback. It is invaluable in helping us enhance the experience we offer to all our guests. We hope to have the opportunity to welcome you back to Sofitel Abidjan Hôtel Ivoire and provide you with a much more enjoyable breakfast experience. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 5.0/5

Julie G. Families - Confirmed reviews ALL

The hotel was beautiful. The rooms are renovated, clean and very nice. The staff is incredible and what you would expect out of a Sofitel. I highly recommend staying here.

Dear Julie, Thank you very much for your wonderful feedback! We are delighted to know that you enjoyed our renovated rooms, cleanliness, and the exceptional service provided by our team. Your recommendation means a lot to us, and we look forward to welcoming you back to Sofitel Abidjan Hotel Ivoire for another memorable stay. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 0.5/5

Oumou D. Business - Confirmed reviews ALL

First Day the internet was not functional at all. No option to work.

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry that the internet connection was unavailable on your first day, especially as this prevented you from working during your stay. We fully understand the inconvenience this caused, particularly for a guest who needs reliable connectivity for professional purposes. This does not reflect the level of service we strive to provide, and we regret that this disruption negatively impacted the beginning of your stay. Your feedback has been shared with our technical teams so that the reliability and continuity of our Wi-Fi service can be further improved. We hope to have the opportunity to welcome you again and provide you with a much smoother experience. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 0.5/5

William K. Business - Confirmed reviews ALL

Nothing works

Dear M. K., Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the inconveniences you encountered. Your comments have been shared with the relevant teams for immediate attention.We hope to have the opportunity to welcome back and provide you whith the level of service you rightfully expect from Sofitel. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 4.0/5

Pilar A. M. Business - Confirmed reviews ALL

Food was amazing, people were extremely nice and all services were available (ATM, Food, Shops, Cinema, meeting areas, pool, spa, gym... Unfortunately the WIFI was very limitted. Also, this being a high standing hotel - a shuttle service should be included from and to the airport. However, the driver was amazing.

Dear PILAR, Thank you for taking the time to share your feedback . We are delighted to know that you appreciated our location , the comfort of your stay, our location of your stay , our facilities , the quality of the food , and the kindness of our team, especially our driver . We sincerly regret that the wifi did not meet your expectations and appreciate your suggestations regarding the airport shuttle. Your comments are valuable and have been shared with the relevant teams as we continuously strive to improve our guest's experience . We hope to have the pleasure of welcoming you back to Sofitel Abidjan Hotel Ivoire soon. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 5.0/5

Donald M. Business - Confirmed reviews ALL

The check in and all services were super

Dear Guest, Thank you very much for your excellent rating and kind feedback. We are delighted to know that you appreciated the professionalism of our teams and that your check-in and overall services met your expectations. Your satisfaction is a great source of motivation for our colleagues, and we look forward to welcoming you again very soon for another excellent stay. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 4.0/5

Mamadou B. Business - Confirmed reviews ALL

The experience was disappointing at the beginning. As a loyal platinum customer who has been coming to this hotel for the past 13 years, it has been a disappointment to have to insist to get my room preferences. The team left me waiting for more than two hours before getting me the right room. This has happened during my last two visits. Hasn’t it been Lucie, the situation would not have been resolved. She took the initiative to correct the situation.

Dear Mr. B., Thank you for taking the time to share your feedback and for your continued loyalty as a Platinium member over the years . We sincerly apologize for the disappointing start to your stay and the long wait you experienced before receving the appropriate room. This not the level of service we strive to provide , especially for one of our valued loyal guests. We are, howerer, pleased to know Lucie took the initiative to resolve the situation and helped restore your experience . Your kind recognition of her efforts has been shared with her . Thank you once again for your valuable feedback . We truly hope to have the pleasure of welcoming you back soon and providing you with the seamless experience you deserve. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 0.5/5

Jean S. K. Business - Confirmed reviews ALL

No welcome pack

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry that your arrival experience did not fully meet your expectations as an ALL Gold member. Please allow us to reassure you that your Gold membership benefits were indeed recognized and your welcome amenities were prepared. However, due to an exceptionally high number of arrivals and a very high occupancy level on the day of your check-in, there was an unexpected delay in the delivery of your welcome pack. We fully understand that, as a valued ALL Gold member, you expect these benefits to be available promptly upon arrival, and we regret that this delay affected your first impression of your stay. Your feedback has been shared with the relevant teams to ensure that, even during peak occupancy periods, our loyal members receive the recognition and service they deserve without delay. Thank you for your loyalty to Accor, and we hope to have the pleasure of welcoming you back soon for an experience that fully reflects our standards. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 4.5/5

Timothy S. D. Business - Confirmed reviews ALL

Outstanding lunch buffet!!!

Dear M. D., Thank you for your woderful feedback! We are delighted to know that you always enjoy staying with us. We're especially pleased that you loved our outstanding lunch buffet. We look forward to welcoming you back for another great stay! Sincerly, Lucie ADOU Responsable Relations Clients

Customer review rating 5.0/5

Joel A. M. P. Business - Confirmed reviews ALL

THe staff were pleasant and welcoming even so with the new fiche de police

Dear Guest, Thank you very much for your excellent rating and kind feedback We are delighted to know that you enjoyed your visit to Sofitel Abidjan Hôtel Ivoire and that our team made you feel welcome throughout your stay. We also appreciate your understanding regarding the new fiche de police registration process. It is encouraging to know that, despite this additional formality, our staff remained pleasant and welcoming. We look forward to welcoming you again very soon. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 4.5/5

Ame K. D. Couples - Confirmed reviews ALL

reposant, confortable

Cher Monsieur D., Merci pour votre retour. Nous sommes ravis que votre séjour ait été à la fois reposant et confortable. Au plaisir de vous accueillir à nouveau prochainement. Cordialement, Lucie ADOU Responsable Relations Clients

Customer review rating 4.5/5

Adesola O. A. Business - Confirmed reviews ALL

Kitchen should consider opening earlier for early travelers to have breakfast.

Dear Guest, Thank you very much for your feedback and for your positive rating We are delighted to know that you had a comfortable stay at Sofitel Abidjan Hôtel Ivoire. We also appreciate your suggestion regarding breakfast service for early travelers. Feedback such as yours is valuable and helps us continuously evaluate how we can better accommodate the needs of our guests, particularly those with early departures. We hope to have the pleasure of welcoming you again very soon. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 1.5/5

Fatoumata K. Solo - Confirmed reviews ALL

If was my first time at Sofitel and I expected more I guess. The tv in my room wasn’t working, no slippers, pillows were not comfortable,…

Dear Mrs K., Thank you for sharingyour feedback. We are sorry that your first expérience did not fully meet your expectations . Please accept our apologies for the inconvenience regarding the TV, the absence of slippers, and the comfort of the pillows. Your comments are valuable and will help us improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Sincerly, Lucie ADOU Guest Relations Supervisor

Other web-users rate our hotel

  • 255 reviews 9.1/10 Location
  • 437 reviews 6.5/10 Room
  • 852 reviews 8.5/10 Service
  • 29 reviews 3.7/10 WiFi
  • 376 reviews 9/10 Vibe
  • 156 reviews 5.4/10 Comfort
  • 148 reviews 6.8/10 Cleanliness
  • 140 reviews 5.9/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Abidjan Hotels