Sofitel Abidjan Hotel Ivoire 5 stars

Customer review rating (ALL Rating) 4.2/5 801 reviews

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Description

Hotel extras

  • Hotel is SAFE HOTEL PREMIUM certified: book with complete peace of mind!

  • 16 fully-equipped meeting and seminar rooms

  • World Luxury Award-winning restaurants

  • A spa and two fitness centers

  • 426 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

Our accommodation(s)

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Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II, Cocody, 08 Bp 01 Abidjan
08 ABIDJAN
Ivory Coast

GPS:5.326842, -4.005485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  801 reviews

TripAdvisor Rating  4.5/5  1,906 reviews

Good Stay

Customer review rating 5.0/5

José Business - Confirmed reviews ALL

Good service and better reception.

Dear Jose C., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Auny LIKENG LIBOM

Excellent, clean and well located hotel. excellent food and h..

Customer review rating 5.0/5

Excellent F. W. E. H. Business - Confirmed reviews ALL

I enjoyed my entire stay at your hotel and enjoyed the excellent facilities offered the whole time of my stay. Given a chance, will surely come back

Dear Kalimukwa B., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Auny LIKENG LIBOM

GOOD SATY

Customer review rating 4.5/5

Luis M. Business - Confirmed reviews ALL

GOOD

Dear Mr M. Many thanks for your positive review! We are delighted that you enjoyed the setting of our hotel and the quality of our service. We have taken note of your point that we need to improve the level of English of our staff. Your comment motivates us to continue to provide exceptional service to our guests. For your next stay, do not hesitate to book directly with the hotel at the following address: so… We look forward to welcoming you back for another unforgettable experience at the Sofitel Abidjan Hotel Ivoire Mr M.. Yours respectfully Auny LIKENG LIBOM

Service really needs to be improved

Customer review rating 2.0/5

Madiha Business - Confirmed reviews ALL

The hotel grounds are beautiful and a great location, but the hotel itself is not up to the mark as a Sofitel. The rooms look tired, furnishings need an upgrade, the bathroom amenities are limited and there is a constant musty smell in the corridors (possibly due to humidity). The breakfast area is too small to accomodate the guests in the 2 hotel buildings, and the staff cannot manage keeping up with the number of guests coming in for breakfast - you need to ask for tables to be cleared, then remind them that cutlery needs to be brought, then again remind them for glasses to be set at the table. It’s quite awful given you expect a certain level of service from a Sofitel hotel.

Dear Madiha M., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Abidjan Hotel Ivoire , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Auny LIKENG LIBOM

Nice staff

Customer review rating 4.5/5

Jg S. Business - Confirmed reviews ALL

Good hotel !

Cher Monsieur S. Toute l'équipe du Sofitel Abidjan Hotel Ivoire vous adresse ses sincères remerciements pour ce commentaire positif. Savoir que vous avez passé un moment agréable chez nous nous comble de joie. n'hésitez pas lors de votre prochain séjour à réserver directement par l’hôtel à l'adresse suivante: so… Nous avons hâte de vous recevoir à nouveau pour vous faire vivre une expérience aussi plaisante que celle que vous avez vécue Monsieur S.. Respectueusement, Auny LIKENG LIBOM

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Other web-users rate our hotel

  • 260 reviews 9.6/10 Location
  • 381 reviews 7.5/10 Room
  • 936 reviews 9/10 Service
  • 25 reviews 3.2/10 WiFi
  • 258 reviews 8.5/10 Food
  • 135 reviews 7.4/10 Cleanliness
  • 79 reviews 7.5/10 Breakfast

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