Sofitel Abidjan Hotel Ivoire 5 stars

Customer review rating (ALL Rating) 4.2/5 771 reviews

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Description

Hotel extras

  • In the chic Cocody district, 10 minutes from the Plateau (business center)

  • 2 exceptional swimming pools, 1 children's pool and a luxury spa

  • World Luxury Award-winning restaurants

  • 16 fully-equipped meeting and seminar rooms

  • 426 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

Our accommodation(s)

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Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II, Cocody, 08 Bp 01 Abidjan
08 ABIDJAN
Ivory Coast

GPS:5.326842, -4.005485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  771 reviews

TripAdvisor Rating  4.5/5  1,918 reviews

False Advertisement . ALL of their facilities were closed. The spa, pool & gym were ALL under construction.

TripAdvisor rating 1.0/5

Storyteller644843 Solo travel - TripAdvisor review

The pool, spa, & gym was closed for the month & they didn’t put a notice on their site. I saw a roach in my room. Room service took hours & I called multiple times. The drain in my tub was broken. The laundry staff tried to make side deals with me. The room was out dated. The Elevators kept breaking down and I had to go to my room with my suitcase through the employee elevator in the back of the hotel. The TV only has 3 channels & its NEWS channels. Comfortable bed though.

As always

Customer review rating 5.0/5

Aboubacar M. Families - Confirmed reviews ALL

As Always. Best hotel in Abidjan with wonderful staff

Dear Mr M., Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and appreciated our staff . Your satisfaction is our greatest reward , and we look forward to welcoming you back to sofitel abidjan hotel ivoire soon! Sincerly, Lucie ADOU Guest Relations Supervisor

Exceptional!

TripAdvisor rating 5.0/5

Lilla D TripAdvisor review

We did a business event at the restaurant “Le toit d’Abidjan”. Everything was exceptional! The view is amazing We were impressed by the quality of food, the service. Thank you Chef Ossey, thank Mr Ouattara, Thank you Michel Asse, Thank you all for the top notch service! See you soon!

Very impressed.

Customer review rating 4.5/5

Jack Business - Confirmed reviews ALL

Excellent facilities, friendly staff and most importantly accommodating managers that were able to think outside the box. The internet was excellent, but worked 75% of the time, which was frustrating. And the Breakfast was pretty poor. If they could make proper cappuccinos, it would be my favorite hotel on the continent!

Dear Mr JACK, Thank your for your wonderful rating and for sharing such detailed feedback! We are thrilled to know that you enjoyed our facilities, friendly staff, and that our managers could assist you in a way that exceeded your expectations. We apologize for the issues you encountered with the internet connectivity and the breakfast. Your comments are valuable , and we will work on these areas to enhance our guests' experience . Additionally, we'll look into providing a better cappuccino selection to make your next stay even more enjoyable . We truly appreciate your loyaly and look forward to welcomming you back . It Would be our pleasure to make your stay flawless! Warm regards, Lucie ADOU Responsable Relations Clients

Very bad experience with this hotel

Customer review rating 2.5/5

Mr M. Business - Confirmed reviews ALL

We book to stay here for 2 day two person When we arrive they put us in very old small room Look like you in hospital. I complained to the desk manager and she say nothing I can do this is what you book Very bad service this will be my last time to this hotel

Dear Mr M., Thank you for taking the time to share your feeback regarding your stay at the sofitel abidjan hotel ivoire . We are truly sorry ti hear that your exoerience did not meet your expectations. We understand your frustation whith the room allocation, and we apologize for any discomfort this may have caused. Your feedback is extremely valuable to us as it helps us identify areas for improvement to provide an exceptinal service for each of our guests. For your next stay, we would be delighted to ensure that you experience the comfort and quality that align with your platinium status and expectations. Please feel free to contact us directly so we can personally oversee your future visit and make it as pleasant and memorable as possible. Kind regards, Lucie ADOU Guest Relations Supervisor

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Other web-users rate our hotel

  • 335 reviews 9.5/10 Location
  • 443 reviews 7.4/10 Room
  • 1,041 reviews 8.9/10 Service
  • 24 reviews 4.7/10 WiFi
  • 414 reviews 9.4/10 Vibe
  • 147 reviews 6.9/10 Cleanliness
  • 85 reviews 7.4/10 Breakfast

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