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Sofitel Abidjan Hotel Ivoire Hotel 5 stars

Customer review rating 4.3/5 5,376 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Abidjan Hotel Ivoire
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+ 28 Services
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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 18 fully-equipped meeting and seminar rooms

  • World Luxury Award-winning restaurants

  • A spa and two fitness centers

  • 423 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • FELIX HOUPHOUET BOIGNY INT APTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • HammamPaying
  • Babysitting on requestPaying
  • TennisPaying
  • Beach and water sportsPaying
  • Boules/petanquePaying
Catering
  • BreakfastPaying
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II
08 Bp 01 Abidjan
08
abidjan
ivory coast

Tel: +22522482626

Fax: (+225)22446518

Check-in from 14h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY INT APT At 22km / 13.67 miles - Shuttle paying

  • By train

    GARE FERROVIAIRE DE TREICHVILLE At 10km / 6.21 miles

GPS :5.326842, -4.005485

Our accommodation(s)

Our 423 rooms and suites provide a real haven of peace. With elegant and contemporary decor, some also offer a panoramic view of Abidjan and the chic Cocody district.

Classic Room

  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior room

  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior Room with 2 single size beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: Lagoon view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Luxury Room

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
  • Views: Lagoon view, City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Classic Room, 2 single size beds, city view

Accessible room
  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

LA BRASSERIE

Type of cuisine: Bistronomy

The Brasserie invites you enjoy a meal in a trendy and stylish setting. The restaurant offers an ideal place to gather for a meal, tasty French cuisine and magnificent views of the gardens

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE TOIT D'ABIDJAN

Type of cuisine: French

Shoot up to Abidjan's finest French gourmet restaurant for dinner with a view over Abidjan's glittering rooftops. Executive chef Pascal Favier recreates the authentic flavors of France using the best of Ivory Coast's fresh fish and exotic fruits.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE PAVILLON

Type of cuisine: Regional

Menu (PDF)

LA GOURMANDISE

Type of cuisine: International

Visit La Gourmandise for relaxed all-day dining by the hotel's manmade lake, whether in the contemporary dining room or out on the large terrace. Buffets and à la carte menus feature international and African dishes made with fresh, local ingredients.

Lunch

06:30 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LINK BAR

Non contractual photo

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OASIS POOL BAR

Non contractual photo

Menu (PDF) Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHICHA BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CACAO LOUNGE

Non contractual photo

Pop into Sofitel's lobby bar for freshly brewed coffee, signature cocktails and handmade chocolate treats showcasing the best of Ivory Coast's famed cocoa. Views over the manmade lake and Ebrié Lagoon add to the relaxed, international atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PAVILLON BAR

Non contractual photo

Soak up the sun while sipping an iced tea or your favorite cocktail beside the swimming pool. Or cool off in the pools with friends or family!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,974 m²

  • Maximum capacity: 1650 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Sofitel Abidjan Hotel Ivoire

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,376 reviews

tripadvisor

TripAdvisor Rating 4.0/5

890 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.3/5

Lydia S. Couples - 14/01/2021 Confirmed reviews ALL

Peaceful and relaxing

Dear LydiaMai s., Thank You for your nice comment. Sincerely, Lucie ADOU Guest Relations Supervisor

Good Stay

Customer review rating 4.3/5

Pf Couples - 07/01/2021 Confirmed reviews ALL

Nice stay despite the long wait before checking

Dear Patrick F., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Responsable Relation Clientèle

Good stay

Customer review rating 4.3/5

M. N. Business - 26/12/2020 Confirmed reviews ALL

It was a good stay, thank you for dorothee for the late check out

Dear N. m., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Nice staff - rooms dirty

Customer review rating 4.3/5

Anonymous Business - 18/12/2020 Confirmed reviews ALL

Dirty floors, dirty hall way, doors not closing, holes in the ceiling, water damage on the walls en ceiling.

Dear Hermanus P., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager

great

Customer review rating 4.3/5

Alain L. Business - 15/12/2020 Confirmed reviews ALL

great

Dear Alain L., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Responsable Relation Client

Well Below Expectations

Customer review rating 4.3/5

Anibor K. Business - 14/12/2020 Confirmed reviews ALL

Below Standard...room was too small, interior felt old, spotty internet in room

Dear Anibor Ohiole K., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager

Very good stay

Customer review rating 4.3/5

D. Business - 13/12/2020 Confirmed reviews ALL

Very good service, pleasant hosts and waiters. I hope post covid we will see all areas ans shops reopen.

Dear Jean-Pierre D., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Ca va

Customer review rating 4.3/5

A. Business - 06/12/2020 Confirmed reviews ALL

Réception 2 sur 10 prend pas le temp de vérifier le profil de clients chambre pas au standing du sofitel du tout and zero client relationship Alot has to be done . A disaster will not advise some one to go there. Please take this seriously from a diamond client Thanks

Dear Emmanuel A., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager

Staff is always friendly.

Customer review rating 4.3/5

Anonymous Business - 29/11/2020 Confirmed reviews ALL

I prebooked and was told I had nothing left to pay over my two night stay in the email I received to confirm my booking but when I arrived I was forced to withdraw cash to pay for both nights. I was trying to avoid this because I knew I didn't have a working card for Cote d'Ivoire having lost my wallet the week prior. Far from a financial catastrophe on my end - it was just annoying to think I had taken care of everything prior to the booking.

Customer review rating 4.3/5

Éva P. Business - 21/11/2020 Confirmed reviews ALL

Thé service might not be perfect but the people are warm and welcoming and lean good. Specifically I would like to thanks KAHO the bagagiste for his amazing service but mainly humanity.

Dear Eva P., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Responsable Relation Client

Well located but poor service

Customer review rating 4.3/5

Anonymous Business - 10/11/2020 Confirmed reviews ALL

Unfortunately we experienced very poor customer service during our stay at the Sofitel, including being dismissed at check-in, not receiving towels regularly and having to repeatedly ask for items such as hairdryers.

Dear Louise C., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eddye GNALEGA Guest Relation Manager

Well located and good stay

Customer review rating 4.3/5

Anonymous Solo - 09/11/2020 Confirmed reviews ALL

Great, with staff really amazing in providing timely services; However, the entrance security staff needs serious protocol and civility training as they seem really amateur with lack of credibility as well as ethic.

Dear Marcellin D., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we ask you to accept our apologies for the inconvenience suffered with the security officers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Very good stay

Customer review rating 4.3/5

Ghida Couples - 30/10/2020 Confirmed reviews ALL

It s very happy and relaxed.. thnx

Dear Hassan G., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we really hope to welcome you soon for an unforgettable stay! Sincerely, Fanta Ba Diakité Guest Experience Manager

Good stay

Customer review rating 4.3/5

Anonymous Business - 22/10/2020 Confirmed reviews ALL

Staff is very friendly and helping

Dear Hermanus P., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Responsable Relations Clients

Definitively the best hotel in Abidjan

Customer review rating 4.3/5

Niousha B. Business - 21/10/2020 Confirmed reviews ALL

The Sofitel Ivoire is for me the best hotel in Abidjan, very well located and very convinient for business or leasure trips.

Dear Niousha B., Thank You sir for your Nice comment. Sincerely, Lucie ADOU Responsable Relations Clients

Great amenities

Customer review rating 4.3/5

Ludovic N. Families - 20/10/2020 Confirmed reviews ALL

An expensive hotel without a swimming pool isn’t worth it. First day I checked in, I wasn’t informed the pool was closed temporarily. I went to my room to change for a swimming session with my friend and to our surprise, when we got to the pool, we’re informed it is closed. My sister and my nephew were supposed to come the first night because the nephew wanted to swim. But they had to cancel because the pool was closed. There was nothing else to do besides having food by the pool. I complained about it and got upgraded to Junior Suite. It was a nice move but the personnel need to communicate better with the clients. Overall it was a great stay!

Dear Ludovic N., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we apologize for any inconvenience suffered during your stay. Indeed, we should have informed you of the closing of the swimming pool. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fanta Ba Diakité Directrice Expérience Client/ Guest Experience Manager

very good service

Customer review rating 4.3/5

Frederick M. Solo - 19/10/2020 Confirmed reviews ALL

the welcome service was excellent . The welcome service provided by MR KoKo and Frederic was excellent

Dear Frederick M., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Short stay

Customer review rating 4.3/5

Philippe Business - 17/10/2020 Confirmed reviews ALL

All went smoothly

Dear Philippe D., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddye GNALEGA Guest Relation Manager

Pleasant stay

Customer review rating 4.3/5

Anna M. Couples - 12/10/2020 Confirmed reviews ALL

The hotel is very beautiful, with in addition various activities to do. The food is great. The employees are friendly. Small flat, no small words of welcome in the room, no appetizers or cocktails. Overall it was a good weekend.

Dear Anna M., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guets Relations Supervisor

Welcoming staffa and great accommodation

Customer review rating 4.3/5

Anonymous Families - 06/10/2020 Confirmed reviews ALL

Great accommodation and facilités, though relatively extensive. Welcoming staff.

Dear Elhadji Adama T., Thank you Sir for your nice comment Sincerely, Lucie ADOU Guest Relations Supervisor

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