Sofitel Abidjan Hotel Ivoire 5 stars

Customer review rating (ALL Rating) 4.0/5 813 reviews

Sofitel Abidjan Hotel Ivoire - Image 1
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Description

Hotel extras

  • In the chic Cocody district, 10 minutes from the Plateau (business center)

  • 2 exceptional swimming pools, 1 children's pool and a luxury spa

  • World Luxury Award-winning restaurants

  • 16 fully-equipped meeting and seminar rooms

  • 426 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

Our accommodation(s)

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Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II, Cocody, 08 Bp 01 Abidjan
08 ABIDJAN
Ivory Coast

GPS:5.326842, -4.005485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  813 reviews

Customer review rating 1.5/5

Fatoumata K. Solo - Confirmed reviews ALL

If was my first time at Sofitel and I expected more I guess. The tv in my room wasn’t working, no slippers, pillows were not comfortable,…

Dear Mrs K., Thank you for sharingyour feedback. We are sorry that your first expérience did not fully meet your expectations . Please accept our apologies for the inconvenience regarding the TV, the absence of slippers, and the comfort of the pillows. Your comments are valuable and will help us improve our services. We hope to have the opportunity to provide you with a much better experience on your next visit. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 5.0/5

Hans C. S. Business - Confirmed reviews ALL

Sofitel Abidjan really takes care about the customer all over the stay. They are professional and friendly by heart. The breakfast ist worth more than 5 stars, not in the sense of quantity but rather quality. An ATM is in the house, which helps to get local money. A medium sized supermarket (they have all you need from a supermarket) is located 5 walking minutes from the hotel in a secure area.

Dear M. HANS, Thank you for your wondeful feedback! We are delighted to know that you enjoyed our friendly team, fair pricing, and especially our breakfast expérience. It was a pleasure having you with us, and we look forward to welcoming you again soon at Sofitel Abidjan Hotel Ivoire. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 4.5/5

Y. Y. Business - Confirmed reviews ALL

Very good

Dear Y., Thank you very much for positive feedback . We are delighted to know that you had a very good experience with us at Sofitel Abidjan Hotel Ivoire. We look forward to welcoming you again very soon. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 3.0/5

Jubiali M. Business - Confirmed reviews ALL

i use to stay before at Sofitel and this is not my first experience but the gym is terrible and the air conditioning is not good at all, i am really surprise!!!

Dear Guest, Thank you for taking the time to share your feedback and for your continued loyalty to Sofitel Abidjan Hôtel Ivoire. We are pleased to know that you still appreciate our location and that you continue to choose our hotel during your visits to Abidjan. That said, we are sorry to learn that the gym facilities and the air conditioning did not meet your expectations this time. We fully understand your disappointment, especially as a returning guest familiar with the standards you expect from Sofitel. Your comments have been shared with the relevant teams for review and follow-up, as guest comfort and facility quality remain extremely important to us. We truly appreciate your honesty and hope to welcome you again for a much-improved experience. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 0.5/5

Maroun A. Business - Confirmed reviews ALL

The lift was not working and they made us sleep in shared apartments

Dear Guest, Thank you for sharing your feedback. We are sincerely sorry for the inconvenience you experienced during your stay at Sofitel Abidjan Hôtel Ivoire, particularly regarding the elevator issue and the accommodation arrangements that followed. We understand how frustrating and uncomfortable this situation must have been, and we regret that your experience did not meet your expectations. Your comments have been shared with the relevant teams for review and follow-up, as guest comfort and service remain a priority for us. We appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Other web-users rate our hotel

  • 344 reviews 9.1/10 Location
  • 491 reviews 6.7/10 Room
  • 1,022 reviews 8.8/10 Service
  • 25 reviews 7.1/10 WiFi
  • 174 reviews 5.7/10 Comfort
  • 158 reviews 6.5/10 Cleanliness
  • 152 reviews 6.4/10 Amenities
  • 97 reviews 8.6/10 Breakfast

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