Sofitel Abidjan Hotel Ivoire 5 stars

Customer review rating (ALL Rating) 4.0/5 802 reviews

Sofitel Abidjan Hotel Ivoire - Image 1
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Description

Hotel extras

  • In the chic Cocody district, 10 minutes from the Plateau (business center)

  • 2 exceptional swimming pools, 1 children's pool and a luxury spa

  • World Luxury Award-winning restaurants

  • 16 fully-equipped meeting and seminar rooms

  • 426 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

Our accommodation(s)

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Room 1

Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II, Cocody, 08 Bp 01 Abidjan
08 ABIDJAN
Ivory Coast

GPS:5.326842, -4.005485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  802 reviews

Customer review rating 5.0/5

Paul C. Business - Confirmed reviews ALL

Dear Guest, Thank you for your continued loyaly and for choosing to stay with us whenever you visit Abidjan. Were are delighted to know that you enjoy our food , and the convenience of the nearly shopping centre . We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 2.5/5

Nqoba C. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to know that you enjoyed your room and had pleasant dining experiences in our restaurant. It is encouraging to hear that these aspects of your stay met your expectations. However, we sincerely regret that your breakfast experience fell short. We understand how frustrating it must have been to find the breakfast area overcrowded and to experience difficulty obtaining assistance. Please accept our sincere apologies for the inconvenience caused. Your comments regarding seating capacity and communication have been shared with our Food & Beverage and Front Office teams. We are continuously working to improve both the organization of our breakfast service during busy periods and the support provided to our international guests. Thank you for your constructive feedback. It is invaluable in helping us enhance the experience we offer to all our guests. We hope to have the opportunity to welcome you back to Sofitel Abidjan Hôtel Ivoire and provide you with a much more enjoyable breakfast experience. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 5.0/5

Julie G. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Oumou D. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry that the internet connection was unavailable on your first day, especially as this prevented you from working during your stay. We fully understand the inconvenience this caused, particularly for a guest who needs reliable connectivity for professional purposes. This does not reflect the level of service we strive to provide, and we regret that this disruption negatively impacted the beginning of your stay. Your feedback has been shared with our technical teams so that the reliability and continuity of our Wi-Fi service can be further improved. We hope to have the opportunity to welcome you again and provide you with a much smoother experience. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 0.5/5

William K. Business - Confirmed reviews ALL

Dear M. K., Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the inconveniences you encountered. Your comments have been shared with the relevant teams for immediate attention.We hope to have the opportunity to welcome back and provide you whith the level of service you rightfully expect from Sofitel. Sincerly, Lucie ADOU Guest Relations Supervisor

Other web-users rate our hotel

  • 292 reviews 9.2/10 Location
  • 467 reviews 6.5/10 Room
  • 913 reviews 8.7/10 Service
  • 26 reviews 4.3/10 WiFi
  • 166 reviews 5.4/10 Comfort
  • 154 reviews 6.6/10 Cleanliness
  • 144 reviews 6.3/10 Amenities
  • 95 reviews 8.8/10 Breakfast

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