Sofitel Abidjan Hotel Ivoire 5 stars

Customer review rating (ALL Rating) 4.1/5 775 reviews

Sofitel Abidjan Hotel Ivoire - Image 1
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Description

Hotel extras

  • In the chic Cocody district, 10 minutes from the Plateau (business center)

  • 2 exceptional swimming pools, 1 children's pool and a luxury spa

  • World Luxury Award-winning restaurants

  • 16 fully-equipped meeting and seminar rooms

  • 426 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

Our accommodation(s)

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Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II, Cocody, 08 Bp 01 Abidjan
08 ABIDJAN
Ivory Coast

GPS:5.326842, -4.005485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  775 reviews

TripAdvisor Rating  4.4/5  1,983 reviews

Certificate of excellence 2025

Anne-Marie at the reception

TripAdvisor rating 5.0/5

Paul D TripAdvisor review

I would like to take a moment to recognize Anne-Marie at the reception desk of Hotel Ivoire. I arrived at a time of extreme busyness at the hotel due to a conference. Anne-Marie took the time to take care of me. She displayed patience as she wanted to go through all the steps to assure that I received my preferred room based on my history. She really made a difference in my stay as, thanks to her professionalism, I very much enjoyed my stay at the hotel.

Dear Guest, Thank you so much for taking the time to share such wonderful feedback about your experience. We are delighted to hear that Anne-Marie provided you with exceptional service during what was indeed a very busy period at our hotel due to the conference. Your recognition of her patience, professionalism, and dedication to ensuring you received your preferred room based on your guest history means a great deal to us. Anne-Marie will be personally informed of your kind words, and she will be truly touched to know that her attention to detail and commitment to your comfort made such a positive difference in your stay. Colleagues like Anne-Marie embody the values of hospitality and excellence we strive to uphold at Sofitel Abidjan Hôtel Ivoire, and your appreciation reinforces the importance of their dedication. We look forward to welcoming you back very soon and providing you with the same level of personalized service you deserve. Sincerely, Kevin Gohou Guest Experience & Quality Manager Sofitel Abidjan Hôtel Ivoire

Customer review rating 1.0/5

Siaka D. Friends - Confirmed reviews ALL

It was an unpleasant experience to say the least.

Customer review rating 4.5/5

Mounir S. Business - Confirmed reviews ALL

Excellent stay @ Beautiful Abidjan with excellent services from Sofitel Abidjan Team

Dear S., Thank you so much for your wonderful feedback! We're delighted to know you had an excellent stay and enjoyed beautiful Abidjan. Our Sofitel Abidjan team truly appreciates your kind words and looks forward to welcoming you back for another memorable exoerience. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 4.5/5

Mark L. N. Business - Confirmed reviews ALL

Pleasant stay at the hotel. Helpful and professional staff, across the board.

Dear Mark L. N., Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our staff to be helpful and professional. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Goodbye, Kevin Gohou Guest Experience & Quality Manager Sofitel Abidjan Hôtel Ivoire

Customer review rating 1.5/5

Khan J. Solo - Confirmed reviews ALL

No airport pick up as driver didn’t come despite making a booking and no hot water after delayed maintenance for around 12 hours

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely regret the inconvenience caused by the missed airport transfer. Regarding the hot water maintenance, please note that it lasted until 9:00 AM and not until noon as mentioned. We understand that these issues impacted your experience. It is for this reason that, during your check-out, we offered several compensatory measures, including a 20% reduction on your room charges, complimentary airport return transfers, breakfast, and the waiver of your extras. We respect your decision, as you chose to decline all of these compensations. Please accept our apologies once again for the inconveniences encountered. Your feedback is invaluable to us as we continuously work to improve our services. Kind regards, Kevin GOHOU Guest Experience & Quality Manager

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Other web-users rate our hotel

  • 359 reviews 9.3/10 Location
  • 466 reviews 6.6/10 Room
  • 983 reviews 8.7/10 Service
  • 26 reviews 1.6/10 WiFi
  • 224 reviews 7.5/10 Food
  • 162 reviews 5.3/10 Comfort
  • 142 reviews 6.4/10 Amenities
  • 130 reviews 7.1/10 Cleanliness

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