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Sofitel Abidjan Hotel Ivoire Hotel 5 stars

Customer review rating 4.2/5 5,648 reviews

ALLSAFE approved hotel

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Sofitel Abidjan Hotel Ivoire
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+ 36 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 18 fully-equipped meeting and seminar rooms

  • World Luxury Award-winning restaurants

  • A spa and two fitness centers

  • 423 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II
08 Bp 01 Abidjan
08 abidjan
ivory coast

Tel: +2252722482626

Fax: (+225)2722446518

Check-in from 14h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY INT APT At 22km / 13.67 miles - Shuttle paying

  • By train

    GARE FERROVIAIRE DE TREICHVILLE At 10km / 6.21 miles

GPS :5.326842, -4.005485

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 5 Restaurants
  • 5 Bars
  • Breakfast
    • Buffet Additional charge
    • Buffet Additional charge
    • Express Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 18 Meeting rooms
  • Business Center
    • Self service business center
    • Business center with support staff
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 423 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 209 non-smoking rooms
    • 24 floors
  • Languages spoken at the hotel
    • French
    • Chinese Mandarin
    • English
  • Lounge
    • Waiting area or lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundry / Valet Services Additional charge
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Casino
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • FELIX HOUPHOUET BOIGNY INT APT Additional charge
    • ABJ Additional charge
  • Parking
    • On site
    • 755 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Oasis Pool
    • Outside
    • On site
  • Pavilion
    • Outside
    • On site
  • SOFITEL FITNESS
    • On site
    • Hammam
  • Sofitel Spa
    • On site
    • Hammam
    • Massage
Boutiques/shopping
  • Gift shop/newspaper shop
  • Hairdresser/barber
  • Art gallery
  • Beauty salon
  • Drugstore/pharmacy
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Our 423 rooms and suites provide a real haven of peace. With elegant and contemporary decor, some also offer a panoramic view of Abidjan and the chic Cocody district.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,974

  • Maximum capacity: 1650 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Sofitel Abidjan Hotel Ivoire

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,648 reviews

TripAdvisor Rating 4.0/5

1,100 reviews

Great

Customer review rating 4.0/5

Nddieye Business - 10/10/2021 Confirmed reviews ALL

It was nice The only thing is there was noise I was hearing from my room Nobody alerted me neither no notice was visible at the room entrance I called reception to complaint but nothing was done

Dear Dieye N., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. Receive our apologies for this inconvenience and know that all your comments have been taken into account so that your next stay is the most magnificent. Sincerly Lucie ADOU Guest Relations Supervisor
Customer review rating 4.0/5

O. T. Business - 09/10/2021 Confirmed reviews ALL

I'll return mainly because of the fairness exercised when waiving one night stay because of early check out. The hotel is spacious and very nice.

Dear T. O., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations

Excellent experience, wonderful stay, awesome personnel, well located!

Customer review rating 5.0/5

S. C. Business - 08/10/2021 Confirmed reviews ALL

It was pleasant to return at SOFITEL Abidjan Hotel Ivoire after nearly 2 years of travel restrictions. As usual I found a very enthusiastic personnel on the ground who went above and beyond to ma sure my stay was exceptional. I will refrain from call names but the team was really awesome. All accommodations, from room to those beautiful smiles from distance made a big difference. hearing them call my name in the hallway to say hello made me feel home as usual. I wonder what would Abidjan be without Ivoire, but I wonder more what would Ivoire be without this CREW? To all of you from security guard at the doors, from desks, baggage cariers, room cleaning & service crews, you are my HEROS and you are the reason I come over and over to SOFITEL ABIDJAN HOTEL IVOIRE.

Dear C. S., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. hope to see you soon,take care of you and your family. Sincerely, OBRE Guest Relation Officer

mr

TripAdvisor rating 4.0/5

zzariss Business - 27/09/2021 TripAdvisor review

excellent hotel but rooms need refurbishment. service was good. Employees very kind. doors to be more secure. I thank you for the upgrade. spa very professional and therapist are very professional. Room price was competitive. Thank you

Thank you sir for your comment! Sincerly Lucie ADOU Guest Relations Supervisor

Excellent

Customer review rating 4.5/5

Abdoulaye C. Business - 22/09/2021 Confirmed reviews ALL

Perfect as usual . Professional and friendly staff

Dear Abdoulaye C., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

Best place to stay for business t..

Customer review rating 4.5/5

Business T. Business - 19/09/2021 Confirmed reviews ALL

I have spent 30 days here this year and likely will stay more. The hotel is clean, safe and well located. The staff is great. The property is very nice and gives you the ability to get outside while still being secure.

Very good stay at Sofitel Abidjan

Customer review rating 4.5/5

Georges H. A. Couples - 10/09/2021 Confirmed reviews ALL

A lot of activities, nice places, nice swimming pool, breakfast very good, rooms very clean

Dear Georges A., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon, take care of you and your family. Sincerely, OBRE Guest Relation Officer.

Good Stay

Customer review rating 4.0/5

Anonymous Business - 29/08/2021 Confirmed reviews ALL

I enjoyed being at the hotel. The people of Abidjan are very welcoming and made every experience worth it.

Dear Shalini G., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

Unfriendly Reception Staff

TripAdvisor rating 4.0/5

cmd431 Business - 24/08/2021 TripAdvisor review

The reception staff were extremely arrogant, unfriendly, and with high attitude. They feign complete ignorance of your presence even when you are standing there. In particular the ladies there who are rude, in acknowledging the presence, responding, or even properly attending phone calls when you call them from the room. TERRIBLE

Amazing stay

Customer review rating 4.5/5

Erwin N. Couples - 21/08/2021 Confirmed reviews ALL

WE were upgraded to an higher type of room. The room, the environnement, the amenities, the food and the all stay was Amazing. Great staff.

Dear Erwin N., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

Excellent Stay at Sofitel Abidjan

TripAdvisor rating 5.0/5

Mounir S Business - 18/08/2021 TripAdvisor review

Sofitel Team is one of the Best taking care of Customers and good listening: had an issue on checkin not taking in consideration my loyalty status because of large event organized in The hotel, but they listened and took action in less than an hour. The stay then went smooth for the week stay with care and excellent service. Thanks again Sofitel Abidjan Team Will be back very soon Merci 🙏🏽

Dear Guest, Thank you very much for your nice comment, we are lucky to have you. Hope to see you soon, take care of you and your family. OBRE Guest Relation Officer.

Good customer service

Customer review rating 5.0/5

Amara S. Business - 16/08/2021 Confirmed reviews ALL

Madame Anne and Mr. Elvis at the front desk we’re both excellent in there customer service. They ensured we were checked in and had everything we needed for our stay. Mr. Thierry I believe who helps with the luggage was great. He even taught me some French. Very nice people that were kind and welcoming.

Dear Amara S., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mme Ganivet Raymonde Director Reception

Good stay

Customer review rating 4.0/5

Anonymous Business - 06/08/2021 Confirmed reviews ALL

Smooth check in Welcoming staff Decent food Suite could be a bit more better- Carpet in the main living room was stained Not enough disposal bins But overall clean Good safety arrangements

Monsieur T., Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Mme Ganivet Raymonde Directrice Réception

Good

Customer review rating 3.5/5

Gnandji S. Solo - 19/07/2021 Confirmed reviews ALL

Good

Old hotel rooms

Customer review rating 2.5/5

Ayana C. Couples - 19/07/2021 Confirmed reviews ALL

I stayed in room 506 in the tower. I was quite displeased with the state of the rooms at Sofitel. The rooms are very outdated. There were stains on the carpet. The television did not work most of the time. We called for assistance and they never came. I had to go to the front desk to get someone to come to the room to look at the tv. It is a smart tv with all of the smart functions disabled. There is no iron in the room and when we asked for one, the ironing board arrived broken. This hotel has a nice lobby but the entire place needs to be refurbished.

Ok

Customer review rating 3.5/5

Osazee B. Friends - 11/07/2021 Confirmed reviews ALL

It was ok

Another good stay

Customer review rating 4.5/5

Alastair P. Business - 07/07/2021 Confirmed reviews ALL

Staff excellent - even with Covid restrictions. Menu in restaurant not wide enough for someone with a ten day stay, however, I understand why and the food and service were excellent. I previously stayed in the Tower part of the hotel and would wish to stay there in future as I absolutely loved breakfasting by the pool - a brilliant start to the day. Your bars only stock the "Oakheart type" Bacardi, not the "Bacardi Blamc", the most popular white spirit in the world and the only one that I as a diabetic can drink safely - please change that choice. Overall though, an excellent stay. By the way, I mentioned to the front desk my Apple phone charger and cable were missing, however I found it on departure under the bed - don't know how it got anywhere near there. My apologies for any inconvenience caused.

Cool and lovely environment

Customer review rating 4.0/5

Kayode A. Business - 01/07/2021 Confirmed reviews ALL

The hotel, I must admit,  lived up to the expectations. The environment is cool and lovely. Right from the reception to the room services,  all that I had privileges  to meet with performed brilliantly. Permit me to use this medium to express my appreciations to the members of your staffs. Melan Prisca, Bovan Sabine, Ama and some other members of the room service whose names I may have omitted. They were so friendly and their manners of responding to request were just amazing. The personnel cleaning the room were similarly amazing.People like Mr Charles, Mr Sanogo etc. Friendly receptionists like Yvette and Othniel. All these made the period of my stay something that worth a good memory. I will always recommend the hotel for anyone who desires a home away from home. Keep it up.

Great stay

Customer review rating 4.5/5

Thomas G. Business - 07/06/2021 Confirmed reviews ALL

Hotel vibes - great staff - 5 days business trip

Dear Thomas g., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon, take care of you and your family. Sincerely, OBRE Guest Relation Officer.

Iconic Hotel in Abidjan

Customer review rating 3.5/5

Javier F. C. Business - 02/06/2021 Confirmed reviews ALL

Excellent location, the hotel is an iconic landmark but some areas start to need an upgrade because of the damage caused by humidity.

Dear Javier Fournier C., Dear Javier Fournier C., We very much appreciate your comment regarding your stay at the Sofitel Abidjan Hôtel Ivoire. I will share your comment with our team and be sure that all your remarks have been taken into account. Thank you again for sharing your experience. Hope to see you soon, take care of you and your family. Sincerely, OBRE Guest Relation Officer

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