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Sofitel Abidjan Hotel Ivoire Hotel 5 stars

Customer review rating 4.3/5 5,518 reviews

ALLSAFE approved hotel

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Sofitel Abidjan Hotel Ivoire
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+ 28 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • 18 fully-equipped meeting and seminar rooms

  • World Luxury Award-winning restaurants

  • A spa and two fitness centers

  • 423 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • FELIX HOUPHOUET BOIGNY INT APTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • TennisPaying
  • Beach and water sportsPaying
  • Boules/petanquePaying
Catering
  • BreakfastPaying
  • 4 Restaurant(s)
  • 5 Bar(s)
  • Room service
Business services
  • 18 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II
08 Bp 01 Abidjan
08 abidjan
ivory coast

Tel: +2252722482626

Fax: (+225)2722446518

Check-in from 14h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY INT APT At 22km / 13.67 miles - Shuttle paying

  • By train

    GARE FERROVIAIRE DE TREICHVILLE At 10km / 6.21 miles

GPS :5.326842, -4.005485

Our accommodation(s)

Our 423 rooms and suites provide a real haven of peace. With elegant and contemporary decor, some also offer a panoramic view of Abidjan and the chic Cocody district.

Classic Room

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior room

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: City View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Superior Room with 2 single size beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Lagoon view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Luxury Room

  • Max. number of persons: 2
  • Area: From 33 / 355 sq ft
  • Views: Lagoon view, City View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Classic Room, 2 single size beds, city view

Accessible room
  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

LA BRASSERIE

Type of cuisine: Bistronomy

The Brasserie invites you enjoy a meal in a trendy and stylish setting. The restaurant offers an ideal place to gather for a meal, tasty French cuisine and magnificent views of the gardens

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE TOIT D'ABIDJAN

Type of cuisine: French

Our chef recreates the authentic flavors of French gastronomy from the best Ivorian exotic fish and fruits. This delicious cuisine and sublime view of Abidjan will amaze your senses.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE PAVILLON

Type of cuisine: Regional

Menu (PDF)

LA GOURMANDISE

Type of cuisine: International

Visit La Gourmandise for relaxed all-day dining by the hotel's manmade lake, whether in the contemporary dining room or out on the large terrace. Buffets and à la carte menus feature international and African dishes made with fresh, local ingredients.

Lunch

06:30 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LINK BAR

Non contractual photo

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OASIS POOL BAR

Non contractual photo

Menu (PDF) Cocktail menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHICHA BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CACAO LOUNGE

Non contractual photo

Pop into Sofitel's lobby bar for freshly brewed coffee, signature cocktails and handmade chocolate treats showcasing the best of Ivory Coast's famed cocoa. Views over the manmade lake and Ebrié Lagoon add to the relaxed, international atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PAVILLON BAR

Non contractual photo

Soak up the sun while sipping an iced tea or your favorite cocktail beside the swimming pool. Or cool off in the pools with friends or family!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,974

  • Maximum capacity: 1650 people

  • Maximum banquet capacity: 800 people

Find out more

Our guest reviews for
Sofitel Abidjan Hotel Ivoire

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,518 reviews

tripadvisor

TripAdvisor Rating 4.0/5

945 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay, amazing team

Customer review rating 4.5/5

Juan V. Business - 18/04/2021 Confirmed reviews ALL

Amazing business stay at Sofitel Abidjan, with a good room with city views, excellent bed and toilet, very good selection of TV channels and good free wifi access, excellent breakfast and a really good team taking care of the guest 24/7, which is always appreciated. I would like to highlight Madame Mireille who did really her best to make me feel in my own home.

Dear Juan Antonio V., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

An Overall Great Stay

Customer review rating 4.5/5

Staf T. P. Solo - 12/04/2021 Confirmed reviews ALL

I grew up always seeing the finest of shows and best of things taking place at this hotel, so it was only right i visit myself now that i can. I travel A LOT for work, but this bed was the most comfy i have ever slept in. I felt on a cloud. Guest services attendants were courteous, from the guards at the entrance to the bell hop. The room was largely clean and the balcony is an amazing plus. My only issues, my floor seemed to have some renovation taking place and i saw mold... lots of it. My room had spider webs on the ceiling as well, and some very dusty spots by the bed. Other than that, la brasserie was great and Issiaka my Bell hop was very very helpful. Excellent hôtel, service impeccable, et répond à la plupart de vos attentes. Quelque points à renforcer... il y avait de la moisissure assez visible dans les couloirs et dans la chambre. Aussi un peux de poussière dans la chambre. Je note quand même que les membres du staff étaient attentif et prêt à répondre aux préoccupations.

Dear Moustapha T., Thank you so much for your comment. It is always a pleasure to receive positive feedback. I will share it with our team. We want you to know that we are lucky to have you. Be sure that all your remarks are taken into account to make your next stay pleasant as the previous one. Hope to see you soon, take care of you and your family. Sincerely, OBRE Guest Relation Officer.

Well located, good stay

Customer review rating 4.5/5

Adiei K. Families - 30/03/2021 Confirmed reviews ALL

Nice welcome Amazing choice for breakfast Room perfectly clean

Dear Adiei K., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Responsable Relations Clients

The stay was ok,

Customer review rating 3.0/5

D. Business - 29/03/2021 Confirmed reviews ALL

hotel is getting old

Dear Sidy Yakhia D., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie ADOU Responsable Relations Clients

Excellent SCORE ONCE AGAIN

Customer review rating 4.5/5

Naarayan R. Business - 26/03/2021 Confirmed reviews ALL

It was a welcome sight to be back at my second home - Sofitel Abidjan. The reception was warm as always and checked me in very swiftly. The stay was mostly pleasant except some service issues which I shall highlight later

Dear Naarayan R., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Guest Relations Supervisor

Good location, elegant surrounding

Customer review rating 4.0/5

Mauricio Business - 25/03/2021 Confirmed reviews ALL

The service team in very presentable and kind. The services are good and the landscaping is super wild.

Dear Maurice A., Thank You Very Much for your Nice comment! We Hope to welcome You soon for an unforgettable expérience. Sincerely, Lucie ADOU Responsable Relations Clients

the hotel is well located

Customer review rating 1.5/5

Joseph H. Business - 23/03/2021 Confirmed reviews ALL

well its was very horrible experience for Sofitel as a 5 stars hotel, firstly for the first 3 weeks I was struggling to get towels in my room and this was happening on a daily basis despite the fact that I keep reminding them, I talked to different directors and commercial people that I need to stay in one year for at least 6 month and if they can give me a deal,, but after several reminders i gave up since no one come back to me what so ever... as if they don't like to sell....and get international companies in their portfolio, the cleaning person was removing all the time during doing my room, the only good thing that they did an upgrade and the waiters on the lobby bars, to be honest I wont recommend such hotel to anyone

Dear JOSEPH H., Thank you for taking the time to tell us about your experience at the Sofitel Abidjan Hôtel Ivoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie ADOU Guest Relations Supervisor

Professional sercices

Customer review rating 4.5/5

Dr D. Couples - 21/03/2021 Confirmed reviews ALL

Almost 50 times, still amazing by the services. From Front desk to Resto.

Dear Mathias K., We very much appreciate your comments regarding your stay at the Sofitel Abidjan Hôtel Ivoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie ADOU Responsable Relations Clients

Cloud 9 experience...really fantastic place

Customer review rating 4.0/5

Anonymous Couples - 20/03/2021 Confirmed reviews ALL

Very fantastic

Dear Wilfred N., We very much appreciate your feedback about your stay at the Sofitel Abidjan Hôtel Ivoire. Know that all your comments are taken into account to offer you a quality service for all your future stays with us. We hope to see you soon, take care. Sincerely, OBRE Guest Relation Officer.

Well located, clean and beautiful

Customer review rating 4.5/5

S. Couples - 17/03/2021 Confirmed reviews ALL

Stay was good. But I had to pay extra in my breakfast 20k cfa because I was in couple. Swimming pool is closed due to Covid.

Dear aboubacar s., We are delighted to know that your stay with us went as you had hoped. it’s gratifying to know that our efforts to please you are not in vain. Do not hesitate to mention if you will be accompanied during your next reservations,for breakfast. Please know that, your satisfaction is our priority. We hope to see you soon. Take Care, OBRE Guest Relation Officer

Always good quality.

Customer review rating 4.0/5

Guy-real Business - 07/02/2021 Confirmed reviews ALL

It was not the first one. Going back is a positive sign.

Dear Guy Real T., Thank You Sir for your Nice comment. Sincerely, Lucie ADOU Responsable Relations Clients

well equipped, quiet, personnel kind, good gym facilities

Customer review rating 4.0/5

Giorgia Business - 07/02/2021 Confirmed reviews ALL

relaxing and pleasant

Dear Giorgia S., Thank You for your comment. Sincerely, Lucie ADOU Responsable Relations Clients

One stay

TripAdvisor rating 5.0/5

philippusd2015 Business - 22/01/2020 TripAdvisor review

Enjoyable stay with professional staff always keen to help. Hotel is very clean and room service is impeccable. However rooms may need to be refreshed in order to be kept up to date. I will most certainly choose the sofitel for my stay in Abidjan

Thank You Sir for your Nice comment. Sincerly Lucie ADOU Guets Relations Clients

eLearning Africa conference attendee

TripAdvisor rating 4.0/5

CG_10-2019 Business - 30/10/2019 TripAdvisor review

This is over all a very fine hotel! Elegantly appointed with comfortable rooms with nice amenities, and the best bed I have ever slept on. There are good restaurants and attentive, friendly staff, there's even a movie theater. However, the only reason I did not rate it a five is that once you step off the elevators onto the floors above the musty smell of moldy carpeting hits you like a wall. Whoever thought wall to wall carpeting in such a hot and humid city was a good idea? Lose that and stick with the nice tile/marble/etc. surfaces as in your lovely lobby and this hotel get 5 stars! I'd easily recommend this place to anyone except those sensitive to damp musty carpets.

Dear Sir, we apologizes. we are gratefull for your appreciation. we will do better to merit. best regards, Mme Lucie ADOU Responsable Expérience- clients

Stayed 17 to 19 Sept

TripAdvisor rating 4.0/5

jbraimah Business - 22/09/2019 TripAdvisor review

I was not impressed with the length of time it took to check me in. Even though I checked in online. What's the point of checking in on line. The Duty manager was borderline rude. I will not be staying at Sofitel Abidjan again!

Good Morning M. JBRAIMAH We thank you for precious time taken to share whith us your experience. We are sincerly apologyzing for the inconvenient that occured and we want to reassure you that actions will be taken to avoid this to happen again. Sincerly Mrs ADOU Lucie

Home away from home

TripAdvisor rating 5.0/5

JFEA63 Business - 03/06/2019 TripAdvisor review

Every trip back to Sofitel Hotel Ivoire is like coming home. The staff is friendly, service is impeccable, and our concerns are always taken to heart. The amenities are first class. The hotel is an institution in Abidjan and deservedly so.

Dear Guest, We thank you for your review. We would like you to know that we are glad that you appreciate the quality of our services and you consider the Sofitel as your home away from home. Knowing that you are satisfied is our main reward. We are looking forward to welcome you back at your hotel. Warm regards, Yaka POTIN Guest Experience Manager.

as always...

TripAdvisor rating 5.0/5

walHamburg Business - 07/04/2019 TripAdvisor review

Great stay, great team, only to name a few: Cathérine from breakfast team, and the always best omelette from Béatrice. Despite the very high room price that time, at least for my accompanying clients, the visit was excellent.

Dear Guest, Thank you for such a nice review. We are glad you enjoyed your stay with us and we hope to welcome you very soon again. Sincerely, Yaka POTIN Guest experience Director

Convenient location

TripAdvisor rating 4.0/5

Tamanccoblue Business - 02/10/2017 TripAdvisor review

Nice hotel comfortable bed. Convenient location to conduct business in Abidjan. Overalll positive. Internet usually decent but a little walk this time around. Accor is a gray chain. Don’t forget to sign up to their loyalty program!

Dear Guest, Thank you so much!!! For your comment, your loyalty and overall your invitation to our loyalty programm. This mentions your satisfaction and we thank you. Hope to welcome you soon again in Sofitel where life is MAGNIFIQUE ! sincerely, yaka POTIN Guest experience Director

The worst ever

TripAdvisor rating 1.0/5

tum2424 Business - 05/09/2017 TripAdvisor review

I have just came back from my trip and stay at the Sofitel Abidjan during last week as per below booking, there are some issues that i would have to report as a customer complaint: According to the reservation below, the payment is confirmed as paid status and it shows that the balance to be paid at the hotel is ZERO, but what we have been serviced at the hotel when we did check out, the person in charge has told us the payment is not been done yet which is ok but i would have to ask for their other reference from Accor that the payment is not done yet??? as the only reference document is the below email to confirm and be referenced between myself and the hotel regarding the payment, if the payment is not done yet, there was supposed to be at least another email from Accor to confirm to the customer that the payment is not done. also, when we did check in, the reception had confirmed that the payment has been done, we only need to be deposited for the expenses while we stay which is no problem as regular requirement. again, once we were checking out, the manager name ' Anne', had totally bad performed, as she has provided the blind information and seems not to responsible for the situation, she does not care for the confirmation email and only admit to deduct our payment from the credit card gaurantee. it seems not to be her problem, that was what she said. anyway, we agreed to pay only after i can receive the email from Accor mention for the mistake their have done on the confirmation email below, i actually expect the prior notice regarding this payment from Accor central department not just one person who were at the reception to against the below email message. Do you agree with this??? eventually the payment has been deducted from my card without any notice!!!!!!!!! what the bad action from the unprofessional 5 stars hotel!!!!!! 2. after i checked the payment with my bank, i found that the payment has been charged converted to our THB currency with 5% over charge, even though i agree that the rate may be applied in different rate but it supposes not to be this high 5% different which is unacceptable comparing to the attached file which i received the estimate payment amount earlier. The total price shows as attached is THB 81,526.61 but the actual charged is THB 85,219.84, what is this???? At least i need the correct clarification. there are few more complaint during our stay which i already informed to

Excelent service

TripAdvisor rating 5.0/5

danielpinho2016 Business - 26/04/2016 TripAdvisor review

Excelent service and accomodation by ACCOR. I was very well received and I had a very pleasant stay on one of the suites at the main building. Hope to have the chance to stay again on that hotel. Please continue with the good work.

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