Sofitel Abidjan Hotel Ivoire 5 stars

Customer review rating (ALL Rating) 4.0/5 800 reviews

Sofitel Abidjan Hotel Ivoire - Image 1
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Description

Hotel extras

  • In the chic Cocody district, 10 minutes from the Plateau (business center)

  • 2 exceptional swimming pools, 1 children's pool and a luxury spa

  • World Luxury Award-winning restaurants

  • 16 fully-equipped meeting and seminar rooms

  • 426 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

Our accommodation(s)

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Room 1

Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II, Cocody, 08 Bp 01 Abidjan
08 ABIDJAN
Ivory Coast

GPS:5.326842, -4.005485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  800 reviews

Customer review rating 0.5/5

Oumou D. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry that the internet connection was unavailable on your first day, especially as this prevented you from working during your stay. We fully understand the inconvenience this caused, particularly for a guest who needs reliable connectivity for professional purposes. This does not reflect the level of service we strive to provide, and we regret that this disruption negatively impacted the beginning of your stay. Your feedback has been shared with our technical teams so that the reliability and continuity of our Wi-Fi service can be further improved. We hope to have the opportunity to welcome you again and provide you with a much smoother experience. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 0.5/5

William K. Business - Confirmed reviews ALL

Dear M. K., Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the inconveniences you encountered. Your comments have been shared with the relevant teams for immediate attention.We hope to have the opportunity to welcome back and provide you whith the level of service you rightfully expect from Sofitel. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 4.0/5

Pilar A. M. Business - Confirmed reviews ALL

Dear PILAR, Thank you for taking the time to share your feedback . We are delighted to know that you appreciated our location , the comfort of your stay, our location of your stay , our facilities , the quality of the food , and the kindness of our team, especially our driver . We sincerly regret that the wifi did not meet your expectations and appreciate your suggestations regarding the airport shuttle. Your comments are valuable and have been shared with the relevant teams as we continuously strive to improve our guest's experience . We hope to have the pleasure of welcoming you back to Sofitel Abidjan Hotel Ivoire soon. Sincerly, Lucie ADOU Guest Relations Supervisor

Customer review rating 5.0/5

Donald M. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for your excellent rating and kind feedback. We are delighted to know that you appreciated the professionalism of our teams and that your check-in and overall services met your expectations. Your satisfaction is a great source of motivation for our colleagues, and we look forward to welcoming you again very soon for another excellent stay. Kind regards, Kevin Gohou Guest Experience & Quality Manager

Customer review rating 4.0/5

Mamadou B. Business - Confirmed reviews ALL

Dear Mr. B., Thank you for taking the time to share your feedback and for your continued loyalty as a Platinium member over the years . We sincerly apologize for the disappointing start to your stay and the long wait you experienced before receving the appropriate room. This not the level of service we strive to provide , especially for one of our valued loyal guests. We are, howerer, pleased to know Lucie took the initiative to resolve the situation and helped restore your experience . Your kind recognition of her efforts has been shared with her . Thank you once again for your valuable feedback . We truly hope to have the pleasure of welcoming you back soon and providing you with the seamless experience you deserve. Sincerly, Lucie ADOU Guest Relations Supervisor

Other web-users rate our hotel

  • 292 reviews 9.2/10 Location
  • 467 reviews 6.5/10 Room
  • 913 reviews 8.7/10 Service
  • 26 reviews 4.3/10 WiFi
  • 166 reviews 5.4/10 Comfort
  • 154 reviews 6.6/10 Cleanliness
  • 144 reviews 6.3/10 Amenities
  • 95 reviews 8.8/10 Breakfast

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