Sofitel Abidjan Hotel Ivoire 5 stars

Customer review rating (ALL Rating) 4.2/5 768 reviews

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Description

Hotel extras

  • In the chic Cocody district, 10 minutes from the Plateau (business center)

  • 2 exceptional swimming pools, 1 children's pool and a luxury spa

  • World Luxury Award-winning restaurants

  • 16 fully-equipped meeting and seminar rooms

  • 426 rooms, suites and apartments with views of the lagoon or the upscale Cocody district

Our accommodation(s)

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Hotel location

Sofitel Abidjan Hotel Ivoire

Boulevard Hassan II, Cocody, 08 Bp 01 Abidjan
08 ABIDJAN
Ivory Coast

GPS:5.326842, -4.005485

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  768 reviews

TripAdvisor Rating  4.5/5  1,916 reviews

Amazing time!

Customer review rating 4.5/5

Jcd Families - Confirmed reviews ALL

This was our first time staying at Sofitel. We have visited several times for meetings or to eat lunch or dinner in the restaurant. But our 8 year old son’s birthday wish was to celebrate his birthday there, so we surprised him with a weekend stay. The staff went out of their way to make his birthday a memorable experience and we are forever grateful! (Pros): The beds felt luxurious and the pool was amazing!! The Christmas decorations around the property were a plus!! We took wonderful birthday and family photo around the property, which is dated (the only con), but very well maintenance and decorated. The view of the property and Abidjan from our balcony was breathtaking! Our son was so happy! Huge thanks to Marie Lott, who made my reservation and was exceptionally kind and personable, Onezime - who took me to view my room before I confirmed the reservation and paid (he spoke impeccable English, was such a professional and wanted to ensure I was completely satisfied), and a shout out to Stephanie (cleaning), Gome (front desk), the lady who served room service (she went out of her way to find syrup for the pancakes in our American breakfast which was great) and all the staff who made our stay so nice and comfortable. We will be back for sure!

Dear Guest, Thank you so much for your wonderful feedback! We are thrilled to hear that your son's birthday celebration at sofitel abidjan hotel ivoire was such a memorable experience for your family . Our team always strives to go above and beyond to ensure that our guests feel special, and it's heartwarming to know we succeded in making this moment unforgettable for you. We are delighted that you appreciated the luxurious comfort of our beds , the festive christmas decorations , and the breathtaking views from your balcony. Your kind words about Marie-Lott, Onetime, Stephanie , and Gome will be so pleased to know they made your stay even more enjoyable ! We also appreciate your honest feedback regarding the dated aspect of some areas of the property . Rest assured , your comments are invaluable as we continuouly work on improving our guest's experiences . We look forward to welcoming you and your family back for another memorable stay! Warm regards, Lucie ADOU Guest Relations Supervisor

Always a good stay.

Customer review rating 4.5/5

Sls Business - Confirmed reviews ALL

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Dear Guest, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and it's always a pleasure to know we've met your expectations . Please don't hesitate to reach out if you need anything or plan to visit us again. We look forward to welcoming you backsoon! Best regards, Lucie ADOU Guest Relations Supervisor

Mixed experience

Customer review rating 2.5/5

Maureen L. Business - Confirmed reviews ALL

Sofitel is well located and it has comfortable common areas, but, the rooms are small and quite run down. Hard to work in the rooms because it is cramped and there is so little light. The restaurants have potential, but the food is mediocre, the exception is breakfast.

Dear Mr MAUREEN, Thank you for sharing your feedback about your recent stay at sofitel. We appreciate your kind worrds about our location, common aeras, and brekfast. It's wonderful to know that some aspects of your visit met your expectations. However, we are sorry to hear that other elements of your stay fell short. Your concerns regarding the room size, lighting, and comfort are well noted . We understand how important these factors are , especially for guests who factors are, especially for guests who need a productive work environment. Additionally, we regret that our dining experience , apart from breakfast, did not meet your expectations . Your comments have been shared whith our management team as part of our cmmitment. We are constantly working to enhance our facilities and services to provide a more satisfying experience for our guests. Thank you once again for your valuable feedback . We hope you will consider staying with us again in the future, as we would love the opportunity to exced your expectations. Sincerly, Lucie ADOU Guest Relations Supervisor

Good stay and well located

Customer review rating 4.0/5

Segun O. Business - Confirmed reviews ALL

I enjoyed my stay and the service is great but the elevator was not good as it almost locked me in and I am claustrophobic.

Dear Mr SEGUN, Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you enjoyed your stay and appreciated our service. . However , we deeply regret the inconvenience caused by the elevator issue , especially given your claustrophobia. Please rest assured that we take such matters seriouly, and we will immediately address this with our maintenance team to ensure it does not happen again . Your comfort and safety are our top priorities. We truly hope to welcome you back in the future for an even better experience. If there's anything we can do to make your next visit more comfortable, please don't hesitare to let us know. Best regards, Lucie ADOU Responsable Relations Clients

False Advertisement . ALL of their facilities were closed. The spa, pool & gym were ALL under construction.

TripAdvisor rating 1.0/5

Storyteller644843 Solo travel - TripAdvisor review

The pool, spa, & gym was closed for the month & they didn’t put a notice on their site. I saw a roach in my room. Room service took hours & I called multiple times. The drain in my tub was broken. The laundry staff tried to make side deals with me. The room was out dated. The Elevators kept breaking down and I had to go to my room with my suitcase through the employee elevator in the back of the hotel. The TV only has 3 channels & its NEWS channels. Comfortable bed though.

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Other web-users rate our hotel

  • 327 reviews 9.4/10 Location
  • 446 reviews 7.1/10 Room
  • 1,021 reviews 8.9/10 Service
  • 25 reviews 4/10 WiFi
  • 153 reviews 7.4/10 Cleanliness
  • 88 reviews 6.8/10 Breakfast

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