Ibis Styles Abidjan Plateau 3 stars

Customer review rating (ALL Rating) 3.5/5 54 reviews

Best price
guarantee
Ibis Styles Abidjan Plateau - Image 1
Ibis Styles Abidjan Plateau - Image 2
Ibis Styles Abidjan Plateau - Image 3
Ibis Styles Abidjan Plateau - Image 4
7, boulevard Roume, 04 BP 1185, ABIDJAN PLATEAU 04, 1185 ABIDJAN, Ivory Coast

Description

Hotel extras

  • Stylish hotel with newly renovated rooms

  • Ideally located in the heart of the Plateau business district

  • Located 30 minutes by car from Félix Houphouët-Boigny International Airport

  • Restaurant cuisine made with fresh, local products

  • Free and secure car park reserved for hotel guests.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Ibis Styles Abidjan Plateau

7, boulevard Roume, 04 BP 1185, ABIDJAN PLATEAU 04
1185 ABIDJAN
Ivory Coast

GPS:5.32651, -4.02292

Telephone
Fax +225 27 20 2 17875

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Connecting people from around the world through local flavors. Try our Afro Street menu for a business lunch or meal with friends in the heart of the Plateau.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  54 reviews

TripAdvisor Rating  3.0/5  408 reviews

Very disappointing

Customer review rating 1.0/5

Youngchan K. Business - Confirmed reviews ALL

As a Gold member of Accor, I have always trusted the brand for its reliability and consistent service. However, my recent business trip to Abidjan, where I stayed at the Ibis Hotel Plateau, left both me and my colleagues deeply disappointed. From the moment we arrived, the service fell far short of expectations. Despite recommending the hotel to five of my colleagues, who were staying at an Ibis property for the first time, we were all let down by the overall experience. One of the most alarming issues was the malfunctioning elevator. On two separate occasions during my stay, I found myself trapped inside due to a breakdown—each time for about 20-30 minutes. The hotel staff's response was shockingly indifferent. They merely informed me that a technician had been called and I had to wait. No immediate action was taken, and I was only able to get out thanks to the persistence of one of my colleagues who urged the staff to act. What made this situation even worse was that the problem wasn’t properly addressed. The elevator broke down again later that day, and the hotel didn't even bother to put up a warning sign to prevent further incidents. For my colleagues, the experience was equally frustrating. Despite being paying guests, they did not feel welcome or respected by the hotel staff. A simple request for a hair dryer turned into a major inconvenience. None of the rooms were equipped with one, and the entire hotel had only two available for all guests. In the end, my colleagues were forced to purchase a hair dryer from a nearby supermarket. Overall, the level of service and care at Ibis Abidjan Plateau was far below what I’ve come to expect from Accor hotels. This experience has not only tarnished my trust in the Ibis brand but has also made me reconsider recommending Accor properties to others in the future.

Dear Youngchan K., We thank you for your review and are sorry that the services were not up to your expectations. Hotel staff are recruited and assessed on their ability to ensure the smooth running of guests' stay in the hotel. Thus, its explicit mission is to welcome the client personally and warmly while responding to his request during the stay. Rest assured, renovation work will take place later this month and the elevators are scheduled for the coming months. Your satisfaction is the best reward for our staff who work day after day to offer you an impeccable service. We hope to see your confidence again. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Well organized and polite. Friendly staff and atmosphere.

Dear Meleme L., We very much appreciate your comments regarding your stay at the Ibis Styles Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ibis hotel plateau ivory Coast

TripAdvisor rating 3.0/5

farooq a TripAdvisor review

Location is good, but they don't offer tea coffee in the room, also my laundry was delayed, room telephone was not working therefore I have to go to reception for any requirements. Breakfast was good. But the staff was cooperative. And room also cleaned.

It is with great pleasure that we receive your comments. Also, we will share with our teams as our main motivation is the satisfaction of our clients. In response to the different points highlighted, the hotel management decided to improve amenities in the rooms. All the best

Okay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Generally okay. There was hot water outage and slow internet.

Dear Kennedy M., We very much appreciate your comments regarding your stay at the Ibis Styles Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Everything went well until the time of check out where I realized my taxi had not been booked despite having requested for the same a day before. The associate checking me out wasn't willing to help much. I took the hotel taxi from the airport to the hotel (I informed the attendant who checked me out to charge me this as it wasn't appaearing on my final bill and he refused to charge me, quite strange even after telling him I took the service.) So, he only charged me for the hotel drop off. Should you still want me to pay this amount please let me know. I almost got delayed going back to airport because of the taxi not having been booked by the person who checked me in.

Dear M Kimiywi N., We very much appreciate your comments regarding your stay at the Ibis Styles Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 32 reviews 9.4/10 Location
  • 81 reviews 6.2/10 Room
  • 103 reviews 9/10 Service
  • 18 reviews 1.9/10 WiFi
  • 31 reviews 2/10 Amenities
  • 24 reviews 6.1/10 Cleanliness
  • 22 reviews 4.4/10 Value
  • 16 reviews 6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Abidjan

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.