Ibis Styles Abidjan Plateau 3 stars

Customer review rating (ALL Rating) 3.7/5 57 reviews

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7, boulevard Roume, 04 BP 1185, ABIDJAN PLATEAU 04, 1185 ABIDJAN, Ivory Coast

Description

Hotel extras

  • Fully renovated stylish and chic hotel

  • A guide to Abidjan street food and artistic events

  • Flexible meeting and co-working spaces with Wojo

  • Restaurant cuisine made with fresh, local products

  • Green Key certified hotel with free and secure car park

Our accommodation(s)

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Hotel location

Ibis Styles Abidjan Plateau

7, boulevard Roume, 04 BP 1185, ABIDJAN PLATEAU 04
1185 ABIDJAN
Ivory Coast

GPS:5.32651, -4.02292

Telephone
Fax +225 27 20 3 34000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Connecting people from around the world through local flavors. Try our Afro Street menu for a business lunch or meal with friends in the heart of the Plateau.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  57 reviews

TripAdvisor Rating  3.0/5  410 reviews

No internet in room & Hotel unwilling to let me sit in retaurant.

TripAdvisor rating 2.0/5

Philip M TripAdvisor review

Overall, The Hotel is fair but not good enough. The rooms have AC that can hardly be adjusted. There was no internet in the room and when I sat out in the restaurant, the staff told I must eat. Honestly, why not allow a resident sit in the restaurant area when there is no internet in the room? The staff were rude in handing this matter.

Customer review rating 3.5/5

Nestor Business - Confirmed reviews ALL

There is a need to pay more attention to the room cleaning and customer services .

Dear Nestor D., We very much appreciate your comments regarding your stay at the ibis Styles Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Good stay

Customer review rating 4.0/5

T. J. Business - Confirmed reviews ALL

The hotel is good with cleanness and good restaurant. The only comment that I have is that there should be enough drinking water in the room (It's only provided a small bottle of water 33 cl per day). Swimming pool and Sport room are also needed.

Dear Jean Paul T., We very much appreciate your comments regarding your stay at the Ibis Styles Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very disappointing

Customer review rating 1.0/5

Youngchan K. Business - Confirmed reviews ALL

As a Gold member of Accor, I have always trusted the brand for its reliability and consistent service. However, my recent business trip to Abidjan, where I stayed at the Ibis Hotel Plateau, left both me and my colleagues deeply disappointed. From the moment we arrived, the service fell far short of expectations. Despite recommending the hotel to five of my colleagues, who were staying at an Ibis property for the first time, we were all let down by the overall experience. One of the most alarming issues was the malfunctioning elevator. On two separate occasions during my stay, I found myself trapped inside due to a breakdown—each time for about 20-30 minutes. The hotel staff's response was shockingly indifferent. They merely informed me that a technician had been called and I had to wait. No immediate action was taken, and I was only able to get out thanks to the persistence of one of my colleagues who urged the staff to act. What made this situation even worse was that the problem wasn’t properly addressed. The elevator broke down again later that day, and the hotel didn't even bother to put up a warning sign to prevent further incidents. For my colleagues, the experience was equally frustrating. Despite being paying guests, they did not feel welcome or respected by the hotel staff. A simple request for a hair dryer turned into a major inconvenience. None of the rooms were equipped with one, and the entire hotel had only two available for all guests. In the end, my colleagues were forced to purchase a hair dryer from a nearby supermarket. Overall, the level of service and care at Ibis Abidjan Plateau was far below what I’ve come to expect from Accor hotels. This experience has not only tarnished my trust in the Ibis brand but has also made me reconsider recommending Accor properties to others in the future.

Dear Youngchan K., We thank you for your review and are sorry that the services were not up to your expectations. Hotel staff are recruited and assessed on their ability to ensure the smooth running of guests' stay in the hotel. Thus, its explicit mission is to welcome the client personally and warmly while responding to his request during the stay. Rest assured, renovation work will take place later this month and the elevators are scheduled for the coming months. Your satisfaction is the best reward for our staff who work day after day to offer you an impeccable service. We hope to see your confidence again. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Well organized and polite. Friendly staff and atmosphere.

Dear Meleme L., We very much appreciate your comments regarding your stay at the Ibis Styles Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 38 reviews 8.2/10 Location
  • 90 reviews 6.8/10 Room
  • 139 reviews 9.4/10 Service
  • 21 reviews 2.8/10 WiFi
  • 35 reviews 4.9/10 Amenities
  • 25 reviews 8.2/10 Cleanliness
  • 23 reviews 4.4/10 Value
  • 21 reviews 7.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.