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ibis Abidjan Marcory Hotel 2 stars

TripAdvisor rating 3.0/5 270 reviews
ibis Abidjan Marcory
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+ 15 Services
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Room 1

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This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
Leisure and activities
  • Outdoor unheated pool
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Cold snacks
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Abidjan Marcory

Bld Valéry Giscard d'Estaing
15 BP 594
15
abidjan
ivory coast

Tel: +22521756300

Fax: (+225)21358910

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    F.HOUPHOUET BOIGNY At 7km / 4.35 miles

  • By car

    GRAND BASSAM At 20km / 12.5 miles

GPS :5.29028, -3.973103

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with double bed featuring the new bedding

  • Max. number of persons: 3
  • Area: From 18m²
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants...

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DU LOBBY

Photo non contractuelle / Strictly non binding

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 60 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Abidjan Marcory

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,269 reviews

tripadvisor

TripAdvisor Rating 3.0/5

270 reviews

Satisfactory

Customer review rating 3.8/5

A. O. Business - 20/11/2019 Confirmed reviews ALL

My experience was very good and the staff were prompt in attending to my order especially in the restaurant

Dear O. Semako A., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not Value for Money

Customer review rating 3.8/5

Ashay R. Business - 18/11/2019 Confirmed reviews ALL

The A/C is centralised, but cooling in very very poor. At night if setting is kept on minimum temperature it still feels very hot. The room charges per night are too high (USD 120-140/night) as compared to the services offered. Even complimentary water is not provided in room which will cost less than USD1. There is no kettle and tea set provided. In case of resturant, what is mentioned in menu card is only for show, they don't offer from that. They have sort of set menu and card is different for that which is Beef, Chicken, Fish and Fruits served either with Rice or French Fries. I am Business travelling and keeps on travelling to many countries have also stayed at few of the properties of IBIS at much lower rates and better service. The shuttle sservice is not available before 9am. My flight was at 10:30am and when I checked 1 day prior for the shuttle request it was advised that shuttle service only after 9am not before that. The WIFI is just worst, in some rooms you don't get WIFI connection, if you want to use you have to stand in the lobby.

Simplicity

Customer review rating 3.8/5

Emmanuel B. Business - 17/11/2019 Confirmed reviews ALL

Simplicity

Dear Emmanuel B. Kamga, We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice and cozy

Customer review rating 3.8/5

Hitomi Business - 15/11/2019 Confirmed reviews ALL

it is just okay to stay, not fat from the airport and beautiful breakfast.

Dear Hitomi Y., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Never go in this hotel

Customer review rating 3.8/5

Si M. E. H. Solo - 26/10/2019 Confirmed reviews ALL

The infrastructure in the hotel are very bad The staff aren’t professional and behaving badly The food !!!!

Dear Si Mohamed El H., Thank you for taking the time to tell us about your experience at the ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Satisfactory

Customer review rating 3.8/5

Monday A. A. Solo - 19/10/2019 Confirmed reviews ALL

It was nice and cosy. However, there's need to provide a tea jug, glass cup, tea cup complimentry tea bag and atleast a bottle of water daily in the room for guests.

Dear Monday Apeh A., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback.At Ibis,we don't provide all these elements but we will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overall it was nice experience

Customer review rating 3.8/5

Anonymous Business - 15/10/2019 Confirmed reviews ALL

The hotel environment is nice and the staff friendly. Also I liked the good security measures put in place.

Dear Paulina A., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

practical, comfortable business hotel

Customer review rating 3.8/5

Marc S. Business - 14/10/2019 Confirmed reviews ALL

comfortable 5-night stay in Abidjan, practical location and amnitis, plus super friendly service staff - excellent overall value - thank you!

Dear Marc s., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

So so

Customer review rating 3.8/5

Jean Business - 12/10/2019 Confirmed reviews ALL

Breakfast ok lunch and dinner nok, no choice and cold. About Bedroom, find hair in the bathroom. Bed very confortable. Personnel average, some are very kind and others not at all. About security personnel, i didn't like the way how they managed to find me a taxi so I did by myself and 5 time less expansive.

Dear Jean Francois L., Thank you for taking the time to tell us about your experience at the ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Worst property and high cost

Customer review rating 3.8/5

Shamkant W. Solo - 06/10/2019 Confirmed reviews ALL

The rooms are really tiny , The centralized AC hardly give any effect. Menu was same in breakfast / lunch / dinner for all days . Rooms were not clean . In room TV entairtaniing channel were only in French .No English news channel .place is at one extreme of Abidjan .

Dear Shamkant w., Thank you for taking the time to tell us about your experience at the ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We work on the menu. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mr

Customer review rating 3.8/5

Anonymous Business - 04/10/2019 Confirmed reviews ALL

It was great

Dear Sandisiwe Sanele B., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 3.8/5

Robert F. Business - 02/10/2019 Confirmed reviews ALL

Good

Dear Robert Ernest F., Thank you for taking the time to tell us about your experience at the ibis Abidjan Marcory. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely,

Ok

Customer review rating 3.8/5

Devank S. Business - 02/10/2019 Confirmed reviews ALL

The hotel stay is excellent but food is poor. There were open bread with mosquitoes sticking to it. Many times platea were not timely cleared. The area near swimming pool has lots of mosquitoes

Dear Devank S., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive your feedback. For the food,we worked on the menu.I will share your comments with our Team they who treat hotel against mosquiteos. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hotel stay was ok for business. Not many veggies options available.

Customer review rating 3.8/5

Tarun S. Business - 23/09/2019 Confirmed reviews ALL

Hotel stay was ok for business. Not many veggies options available.

Dear TARUN BOSE S., Thank you for taking the time to tell us about your experience at the ibis Abidjan Marcory. I am sorry that you would like to have choice for the veggies. Next time you can ask for tha because we can find a lot of variety . At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good

Customer review rating 3.8/5

Mark A. Solo - 20/09/2019 Confirmed reviews ALL

I like your receptions and the neatness of your room, your food is absolutely perfect. My problem is the air conditioner in your room, no remote controle devices why?

Dear Mr A., We very much appreciate your comments regarding your stay at Ibis Abidjan Marcory. It is always a pleasure to receive positive feedback and I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for having shared your experience with us and we hope that your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager

It was an average experience

Customer review rating 3.8/5

Julio Business - 20/09/2019 Confirmed reviews ALL

The Hotel was very convenient for my work activities, however the experience in the hotel was not as expected. The hotel looks old, some smell in my level, the restaurant cleanness is something that definitively must be improved and also the kindness of the people working in that area. I only found one person that was kind and friendly at reception the day I arrived.

Dear Mr L., Thank you for having taken time to tell us about your experience at Ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate that shared your concerns with us and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnes Barnay General Manager

Mr.

Customer review rating 3.8/5

Anonymous Business - 20/09/2019 Confirmed reviews ALL

It was good but due to the fact that most of your front office staff were not bilingual (couldn't speak english fluently) it made it difficult when enquiring for something

Dear Mr D., Thank you for having taken the time to tell us about your experience at Ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations and, please, allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate that you have shared your concerns with us and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnes Barnay General Manager

very satisfied repeat customer

Customer review rating 3.8/5

Pavan Business - 16/09/2019 Confirmed reviews ALL

I have been visiting Abidjan since 2008. I make atleast 5 trips a year and I mostly stay at Ibis Marcory. I like Ibis Marcory for 2 things - 1) the location: it is located to so many shopping malls, restaurants. it is easier to get around. 2) The staff. They are the sweetest and well trained staff in all of Abidjan. I have stayed at many hotel in Abidjan and West Africa and Ibis Marcory staff can be counted as one of the better trained staff, who are actually willing to help the customers.

Dear Mr R., We very much appreciate your comments regarding your stay at Ibis Abidjan Marcory. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for having shared your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager

Good

Customer review rating 3.8/5

Thakur Business - 16/09/2019 Confirmed reviews ALL

Stay in ibis is like always expecting same bed ,same shower and you know home away from home .in africa always know how your hotel will be is a heven on earth.

Dear Mr Tasleem, Thank you for taking the time to tell us about your experience at Ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate that you have shared your concerns with us and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnes Barnay General Manager

little arrangement for my arrival

Customer review rating 3.8/5

Franklin K. Business - 15/09/2019 Confirmed reviews ALL

rooms were neat and staff were very friendly

Dear Mr K., We very much appreciate your comments regarding your stay at Ibis Abidjan Marcory. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for having shared your experience with usand we hope your next visit will be as pleasant as the previous one. Sincerely, Agnes Barnay General Manager
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