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ibis Abidjan Marcory Hotel 3 stars

Customer review rating 3.8/5 1,407 reviews

ALLSAFE approved hotel

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ibis Abidjan Marcory
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+ 20 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Certified ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Abidjan Marcory

Bld Valéry Giscard d'Estaing
15 BP 594
BP 594
15 abidjan
ivory coast

Tel: +2252721756300

Fax: (+225)2721358910

Check-in from 12h00

Check out up to 12h00

  • By plane

    F.HOUPHOUET BOIGNY At 7km / 4.35 miles

  • By car

    GRAND BASSAM At 20km / 12.5 miles

GPS :5.29028, -3.973103

Hotel services

RESTAURANT

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants...

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 135 rooms
    • One room for people with reduced mobility
    • No family room
    • 6 connecting rooms
    • 30 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Car park
    • Near the property
  • IBIS MARCORY
    • On site
    • 20 parking spaces
    • Private
    • Parking with security service
Well-being
  • Garden
    • Outside
    • On site
Family
  • Services for children
    • Board games available

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with double bed featuring the new bedding

Accessible room
  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: Pool side, Garden View, Courtyard View, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 60

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Abidjan Marcory

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,407 reviews

TripAdvisor Rating 3.0/5

284 reviews

Well located

Customer review rating 4.5/5

Nasser Business - 18/10/2021 Confirmed reviews ALL

It was a nice stay.

Dear abdul nasser a., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not bad

Customer review rating 3.0/5

Anna M. Couples - 13/10/2021 Confirmed reviews ALL

Globally, my stay was quite pleasant. First of all the hotel is nice and cosy. Then the room is not very spacious. However it is clean, the bedding is just excellent. The service is average and there is no room service.

Dear Anna M., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A bit of a struggle with services

Customer review rating 2.5/5

Anonymous Business - 13/10/2021 Confirmed reviews ALL

Check-in process was long, wi-fi barely worked, needed to put basic food items out for service

Dear Tim P., Thank you for taking the time to tell us about your experience at the ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Poor customer service plus horrible shower and terrible air conditioning.

Customer review rating 0.5/5

Chad V. Business - 08/09/2021 Confirmed reviews ALL

This hotel should definitely be investigated by your company. First, the clerk that checked us in tried to say that we had not reserved 3 rooms but even worse, he took my friend aside and try to get more money from him. He finally admitted that we had 3 rooms reserved. Next, the showers only had extremely cold or hot water. Then the air conditioning did not work. Finally, the maintenance worker was making noise all night long in the hall.

Dear V. C., Thank you for taking the time to tell us about your experience at the ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.0/5

305 Solo - 25/08/2021 Confirmed reviews ALL

Correct, agréable.

Cher C., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Abidjan Marcory. C’est avec grand plaisir que nous recevons vos compliments. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs.

Good stay

Customer review rating 5.0/5

Girish M. Business - 17/08/2021 Confirmed reviews ALL

Very good clean helpful staff.

Dear Girish M., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Diallo A. Business - 13/08/2021 Confirmed reviews ALL

Well local

Dear Diallo A., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 3.5/5

M. Business - 08/03/2020 Confirmed reviews ALL

As good

Good location and nice meals

Customer review rating 4.0/5

Samuel A. Business - 07/03/2020 Confirmed reviews ALL

I spent 6 days at the hotel and the rooms are nice with the same size, nice and working lift but the only clause is the television channels that is only restricted to french speaking channels which it ought not to be because of travelers from other countries and continents.

Dear Samuel A., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. We note your remark about the channels. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nothing changed

TripAdvisor rating 1.0/5

kicksam2257622 Business - 06/03/2020 TripAdvisor review

The hotel seems to be same over the years and hardly any change I seen . Initially I found small changes but not worth to enjoy stay at this property. Breakfast specially is same every day. Nothing new

Same food menus 365 days

Customer review rating 0.5/5

Shamkant W. Business - 05/03/2020 Confirmed reviews ALL

The breakfast lunch and dinner have the exactly same items all the days . I believe no one eat same food all the day.

Customer review rating 3.0/5

Purujit Business - 04/03/2020 Confirmed reviews ALL

The ibis staff at airport desk was not courteous and didn't help me to get airport pick up. I had to go and find taxi on my own

Dear purujit k., Thank you for taking the time to tell us about your experience at the airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good staff, poor hotel

Customer review rating 3.0/5

Jb L. Business - 02/03/2020 Confirmed reviews ALL

This hotel needs a refurbishment. Now. Outside area with the swimming pool is nice but anything else is tired and long past due.

Dear jean-baptiste L., Thank you for taking the time to tell us about your experience at the ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.0/5

Alex Y. S. Business - 28/02/2020 Confirmed reviews ALL

Very welcoming staff

Dear ALEX , We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel

Customer review rating 3.5/5

Olaf T. Business - 16/02/2020 Confirmed reviews ALL

The stay was fine. But I doubt I would return which is because of the very loud music the hotel itself plays in de garden near the swimming pool. When you stay to rest and sleep after a hard days work, you need to wait until after 10PM to have peace in your room. You even hear the music through your tv sound. There are many rooms on the pool side of the hotel. I presume the rooms on the other side will be better. But its a proper hotel unworthy to have this loud music. Its a shame people will look for another hotel because of this, since otherwise this hotel has all the right facilities.

Bad experience

Customer review rating 1.0/5

Anand S. Business - 10/02/2020 Confirmed reviews ALL

I had to return back India for a medical emergency. So that to do a early checkout on 6the February instead of 8th February. I requested them to return the payment for 2 days. But the hotel staff didn't accept it. Booking.com was accepting and was ready to change the booking date. Also I had scheduled my airport drop at 13:45 and I was present at the hotel at 13.47. But the vehicle didn't wait for 2 mins even. Person at the reception said we cannot do anything and book a cab. I want my 2 days room rent returned and also the taxi fair for hotel to Airport

Dear Anand S., Thank you for taking the time to tell us about your experience at the ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. When you do your reservation via booking.com,we paid some tax. Their can cancel your booking, but their don't return our tax, that was the problem and they know. So, when they tell you to see the hotel,it because we paid them money. If not,why they didn't do it them self?and ask the customer to negotiate? At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured this situation isn't our fact. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 0.5/5

Shamkant W. Business - 03/02/2020 Confirmed reviews ALL

I have been to this property since a year and always have been disappointed, Food - including breakfast/ lunch / dinner all menus are same 365 days without much vegetarian option. People : staff is good but they don't think over and above the process. Clean & hygiene: not at all good . Amenities : below average ( in room and around property ) even few available but not of use . Price : too much upscale with the price and facility . Shuttle : deliberately kept the time where main flights arrive and depart so that no more people need to transport . Payment gateway : always has a issue with making payments at property . Infrastructure : property is too old and including lift all things are in bad shape .

Dear Shamkant w., Thank you for taking the time to tell us about your experience at the ibis Abidjan Marcory. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address all details and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not Far from the Airport and Good Breakfast!

Customer review rating 4.0/5

Labuki Solo - 28/01/2020 Confirmed reviews ALL

This was a really good stay for my one night layover in Abidjan. There was a welcoming lady at the airport holding the hotel's sign as I exited bag claim/immigration to direct me to the shuttle service, but I had just missed it so I had to wait an hour. No big deal since I'm not in a rush. The shuttle came, took I alone to the Ibis Marcory and check in was a breeze. The front desk provided me an excellent dinner recommendation to Chez Ambroise, helped me find a taxi to get there, and I was on my way. I was given a room that overlooked the pool so as to avoid the street noise, which was an excellent recommendation. The next morning, the breakfast was way better than any complimentary hotel breakfast I've ever gotten in the US. Delicious cooked foods, fresh juices and various breads/cereals rounded out the selection. I chose to dine outside in the gorgeous Abidjan sunshine, and being a Saturday morning, there was a lively exercise class underway with a DJ next to the pool. How cool! I would've loved to join but I was stuffed from the delicious breakfast. I deliberately missed the free shuttle to the airport to give myself some time to lounge around the hotel, but no worry since the taxi to the airport was about 10.000 CFA if I remember correctly. Other than a lack of truly "hot" water, which may just be an African thing in general, this was a great stay.

Dear Thomas L., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It will be a pleasure if you can do this nice comment on Trip Advisor and Google also. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.5/5

Rajesh D. Business - 27/01/2020 Confirmed reviews ALL

This visit was far far better than the previous visit in Oct. Didn’t expect such a positive change so fast.

Dear Rajesh D., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 5.0/5

Parshotam K. Business - 25/01/2020 Confirmed reviews ALL

Very good

Dear Parshotam k., We very much appreciate your comments regarding your stay at the ibis Abidjan Marcory. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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