Pullman Abidjan Hotel 5 stars

Customer review rating 3.8/5 1,695 reviews
Pullman Abidjan
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+ 23 Services
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Room 1

Number of guests
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Hotel extras

  • A private transfer service on demand.

  • Sample the French and Africanspecialties in our restaurant

  • Profitez d'une vue imprenable sur la lagune Ebrié et la baie de Cocody

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • FELIX HOUPHOUET BOIGNY
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Solarium
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Hotel in renovation until 1 September 2018

Hotel location

Pullman Abidjan

Rue Abdoulaye Fadiga
01 BP 2185
01
abidjan
ivory coast

Tel: +22520302020

Fax: (+225)20212028

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY At 12km / 7.5 miles - Shuttle free

  • By train

    GARE SICF PLATEAU At 0.1km / 0.06 miles

GPS :5.322324, -4.013679

Our accommodations

Le Pullman Abidjan propose 265 chambres et suites spacieuses au design trendy qui offrent un confort maximal avec pour la plupart, une vue imprenable sur la lagune.

Accessible room

SUPERIOR ROOM , 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

PREMIUM SUPERIOR ROOM, 1 King Size, Lagoon View

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Mini Bar
Accessible room

PREMIUM SUPERIOR ROOM , 1 King Size bed, City View and High Floor

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Mini Bar
Accessible room

PREMIUM SUPERIOR ROOM, 1 King Size bed, Lagoon View and High Floor

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Mini Bar
Accessible room

DELUXE ROOM, 1 King Size Bed, Lagoon View

  • Max. number of persons: 2
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Mini Bar
Accessible room

EXECUTIVE JUNIOR SUITE, LOUNGE ACCESS ,1 King Size and High Floor

  • Max. number of persons: 3
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Mini Bar
Accessible room

PRESIDENTIAL SUITE, LOUNGE ACCESS, 2 King Size Beds, Lagoon View

  • Max. number of persons: 4
  • Area: From 140
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

Our restaurants and bars

AFIA

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE SELECT BAR

Photo non contractuelle / Strictly non binding

LE SELECT BAR propose une large diversité de cocktails rafraîchissants autour de la piscine dans une ambiance décontractée avec le plaisir d'une vue panoramique. Le lieu d'excellence vibrant au rythme des afterworks et soirées abidjanaises.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

le Social Bar & Terrace

Photo non contractuelle / Strictly non binding

Tendance et cosmopolite le Social Bar & Terrace vous accueille dans un cadre authentique pour vos rendez-vous informels ou professionnels. L'agréable parfum du café moulu, la couleur pétillante des jus de fruits pressés ou le son des shakers vous plonger

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 320

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Pullman Abidjan

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,695 reviews

tripadvisor

TripAdvisor Rating 4.5/5

193 reviews

good stay

Customer review rating 3.8/5

Usama Z. Business - 17/02/2020 Confirmed reviews ALL

Most of the employers was friendly, except the delay is services in bar and restaurant

Dear M. Z., We cannot thank you enough for this review regarding your recent stay at the Pullman Pullman Abidjan. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting ! We certainly look forward to many more stays over time. Sincerely, Charlotte Rossi Guest Relation Manager

Good experience

Customer review rating 3.8/5

A. L. Business - 15/02/2020 Confirmed reviews ALL

Good breakfast and and proactive room service. Commendable

Dear L. A., We cannot thank you enough for this review regarding your recent stay at the Pullman Pullman Abidjan. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting ! We certainly look forward to many more stays over time. Sincerely, Charlotte Rossi Guest Relation Manager

Best in Abidjan, even better than the big brother Sofitel

Customer review rating 3.8/5

Joe S. Business - 14/02/2020 Confirmed reviews ALL

Fully renovated, design room, great location

Dear M. S., We would like to thank you very much for your stay and for sharing your experience with us. It was a real pleasure to meet you again ! We are beyond happy to read that you enjoyed our location as well as the gracious service of our team. We would be honored to welcoming you back in our lovely property. Warm regards, Charlotte Rossi Guest Relation Manager

Good Stay

Customer review rating 3.8/5

Fernando Business - 13/02/2020 Confirmed reviews ALL

good accommodation with nice view. Staff is great.

Dear Fernando, Thank you for the wonderful review ! Compliments are always a great encouragement for the team. We hope to welcome you very soon at the Pullman Abidjan ! Kind Regards, Charlotte Guest Relation Manager Sincerely,
Customer review rating 3.8/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

great

Dear M. A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Rossi Guest Relation Manager

Great stay

Customer review rating 3.8/5

T. Business - 09/02/2020 Confirmed reviews ALL

Only a three night stay but enjoyed it greatly. Rooms very spacious and clean, everything works, food is fantastic. Only minor irritation was the understaffing at desk (experienced long waiting 4 times) and similarly restaurant staff not particularly vigilant nor quick in helping.

Dear Ms.T., Thank you for choosing to stay with us and for sharing your experience. At Pullman Abidjan we always strive to provide outstanding service. I am delighted to read that our team looked after you and that you enjoyed your room and our food. Last but definitely not the least, we are disappointed to read that your experience with our front desk dit not meet your expectation. Please rest assured that I will share your words with our team, as I am sure that this feedback will serve as an improvement for them. We look forward to welcoming you home again soon. Warm Regards, Charlotte Rossi Guest Relation Manager

Excellent service

Customer review rating 3.8/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

I would like to highlight the quality of the staff who has been extremely welcoming, attentive of my needs and went out of their way to fulfil my requests. I was provided with a Wifi rerouter due to connection problems. Many thanks to your head of IT. Room service was very diligent and courteous. Breakfast was a pleasure. Congratulations in particular for the freshly squeezed juices on demand. Reception staff was engaging and very responsive. Great stay. Thank you.

Dear Ms. C., We cannot thank you enough for this lovely review regarding your recent stay at the Pullman Pullman Abidjan. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting ! We certainly look forward to many more stays over time. Sincerely, Charlotte Rossi Guest Relation Manager

Great stay

Customer review rating 3.8/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

Great reception. I felt welcomed. Great room service staff 1. Flora 2. Berenger 3. Deborah

Dear Mathilda, We cannot thank you enough for this review regarding your recent stay at the Pullman Pullman Abidjan. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting ! We certainly look forward to many more stays over time. Sincerely, Charlotte Rossi Guest Relation Manager

Homey, comfortable, and pleasant.

Customer review rating 3.8/5

Jean-frederic A. Business - 03/02/2020 Confirmed reviews ALL

I come often enough that most staff know me by name. The service and attention of everyone is beyond reproach and makes the whole stay pleasurable. The rooms are luminous and airy and very well appointed.

Dear M. A., We cannot thank you enough for this review regarding your recent stay at the Pullman Pullman Abidjan. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting ! We certainly look forward to many more stays over time. Sincerely, Charlotte Rossi Guest Relation Manager

Very comfortable

Customer review rating 3.8/5

Anonymous Business - 01/02/2020 Confirmed reviews ALL

I've enjoyed the services, excellent food, conference service, 24-hours fitness room with even a rowing machine, sound- and light-resistant rooms,

Dear Eline, We cannot thank you enough for this review regarding your recent stay at the Pullman Pullman Abidjan. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting ! We certainly look forward to many more stays over time. Sincerely, Charlotte Rossi Guest Relation Manager

Amazing

Customer review rating 3.8/5

Anonymous Business - 27/01/2020 Confirmed reviews ALL

One thing that could be improved, the manager Theodore, could say "bonjour" to customers.

Dear M. L., Thank you very much for taking the time to tell us about your experience. I am sorry about the experience you mentionned regarding Theodore. Please allow me to express our sincerest apologies. We hope to welcome you back very soon at the Pullman Abidjan. Sincerely, Charlotte Rossi Guest Relation Manager

Great breakfast

Customer review rating 3.8/5

Robert M. Business - 26/01/2020 Confirmed reviews ALL

Great breakfast Nice after hour party on Thursday Bad reception on arrival by staff Zeinabou Smiling guards outside

Dear M. m., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you back again among us ! Kind regards, Charlotte Rossi Guest Relation Manager

Terrible

Customer review rating 3.8/5

Anonymous Business - 23/01/2020 Confirmed reviews ALL

Absolutely appalling. Room not ready at 20:30 on arrival. Staying for 2 nights - room given to another guest on 2nd day. Opened door to find somebody in room. Had to change rooms, 2nd room no towels. Room service terrible. Bar service very poor. Checking out terrible, was going on account, receptionist said no record of this on system, though I had seen e-mail previous day stating it. Sounded like a con to pay twice. Only decent thing was breakfast,

Dear M. Clark, We are sincerely sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Your satisfaction is our priority and we hope to have the opportunity to regain your trust. We look forward to welcoming you back to the Pullman Abidjan and make your next experience a better one. Kindest Regards, Charlotte Rossi Guest Relation Manager

Pullman Abidjan

TripAdvisor rating 4.5/5

ismail_benbarka Business - 23/01/2020 TripAdvisor review

It’s average! I didn’t feel special like Pullman teranga, the corridor stink, the service is so so. The room is ok but all the rest are so so! What I like was the viennoiseries, juices, cookies at the lobby. This is very good idea.

Dear Ismail, Thank you for sharing your point of view on TripAdvisor. We do apologize if your experience at Pullman Abidjan did not fully met your expectations, and be assured that your concerns have been passed on to the staff and management. Our ongoing effort for amelioration is a key element for providing excellent customer service at any time. Please, do not hesitate to let us know of your next visit in Abidjan as it would be for us a great opportunity to change your opinion about our property. With Kind regards, Charlotte Rossi Guest Relation Manager

Wonderful stay at the Pullman Hotel Abidjan

Customer review rating 3.8/5

Rodrigo Business - 19/01/2020 Confirmed reviews ALL

This was my second time in this hotel and was not disappointed. The staff like always, were very friendly and in general the accommodation was good. There is only one minus and is the ventilation noise. Even is the AC is switched off you could hear the ventilation.

Dear Rodrigo, I thank you for your positive feedback. I am really pleased to hear that you have had a very enjoyable experience here at Pullman Abidjan ! We look forward to your next visits. Meanwhile I wish you a fabulous year 2020! Sincerely, Charlotte Rossi Guest Relation Manager

Excellent hotel

Customer review rating 3.8/5

Robert H. Business - 18/01/2020 Confirmed reviews ALL

2 night stay - all very satisfactory.

Dear H., Thank you very nice for your nice review ! We hope to welcome you back again very soon at the Pullman Abidjan. Sincerely, Charlotte Rossi Guest Relation Manager

Mrs C.

Customer review rating 3.8/5

Rita C. Business - 17/01/2020 Confirmed reviews ALL

Great staff and nice hotel in Abidjan

Dear Rita, We very much appreciate your comments regarding your stay at the Pullman Abidjan. We hope to see you back soon ! Regards, Charlotte Rossi Guest Relation Manager
Customer review rating 3.8/5

Via Solo - 17/01/2020 Confirmed reviews ALL

I've been to many luxurious hotels; Palaces around the world so I am kind of very tough. I was very surprised by the team at Pullman Abidjan. The staff is very welcoming. The Hotel is clean, the rooms are nice and the view is just amazing.! The only thing I really didn't like was the Spa service (Hammam and Sauna WAS STILL under construction and no one mentions it when you arrive until you ask for it) , It should be mentioned on the website that it is still under construction (and should be free for the guests of the hotel). The noice of the construction is also not cool at all especially when you had a long night and just want to rest. Finally, I think the Hotel should have local SIM cards , or phone chargers available for sale/ rent as we never know... It is a 5 star hotel and I think those elements are basic and necessary. I personally lost my charger the second day and no one could find an iPhone charger to help. Aside from that, I had a nice moment the Pullman and will definitely go back again! I really recommend it.

Dear Fatim, Thank you very much for your compliments, I am delighted to read that you were impressed with the service our team provided you with. Your comments on the Spa service have been taken into account, we will do our best to improve that aspect of our hamman and Sauna. All the Pullman team hope to welcome you back soon among us ! Sincerely, Charlotte Rossi Guest Relation Manager

Beautiful well-located hotel.

Customer review rating 3.8/5

Business T. Business - 16/01/2020 Confirmed reviews ALL

Lovely, modern hotel with a large outdoor terrace, swimming pool and gym. Fantastic buffet breakfast. Live pianist in the lobby on some evenings. The valets take care of your needs, ask for Peter or Daniel at the front desk. The service at the bar is a bit slow but otherwise a nice place to stay.

Dear Nancy, Thank you very much for taking the time to share your experience with us. I am very glad to know that you had an overall very enjoyable stay ! I am also very happy to read that you were fully satisfied with our team. I will especially pass on your praises to Daniel and Peter. We all look forward to welcoming you back and making your experience better as the previous one. Kind regards, Charlotte Rossi Guest Relation Manager

No commercial sense and bad communication with clients

Customer review rating 3.8/5

M. Families - 10/01/2020 Confirmed reviews ALL

There was a mistake between booking and Pullman. The front desk manager Mrs pottin was so dis pleasant and not helpful and was like sorry see with booking but we cannot give you the room you paid for unless you pay another $200 which we finally did. It is not professional and not normal. If the problem is between Pullman and booking you settle it between yourselves you do not let the client get the consequences.

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