Pullman Abidjan 5 stars

Customer review rating (ALL Rating) 4.3/5 733 reviews

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Rue Abdoulaye Fadiga, 01 BP 2185, Plateau, 01 ABIDJAN, Ivory Coast

Description

Hotel extras

  • Delight cocktails & wine tasting in our bar overlooking view on Abidjan lagoon and Cocody Bay

  • World Luxury Award-winning Hotel and Spa

  • Benefit WOJO : co-working and flex office spaces, offer a blend of comfort and functionality.

  • Enjoy arty happenings every months

  • Our hotel is Safe Hotels Premium and Green Key certified, so book with peace of mind

Our accommodation(s)

Hotel location

Pullman Abidjan

Rue Abdoulaye Fadiga, 01 BP 2185, Plateau
01 ABIDJAN
Ivory Coast

GPS:5.322324, -4.013679

Telephone
Fax +225 27 20 3 34000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Rive Gauche

Le Rive Gauche traditional French cuisine and African specialties. From Monday to Friday, the shared tables give you the chance to meet other people and maybe even forge business contacts over dinner.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  733 reviews

Customer review rating 2.0/5

Rupert A. Business - Confirmed reviews ALL

Selling 5 star with 4 star facilities

Dear Rupert A., Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconvenience caused by the pool closure, and we appreciate your comments about our facilities. Your insights are valuable as we strive to improve our guest experience. Goodbye, Edwige GNALEGA Chef de Réception

Customer review rating 2.0/5

Erwan L. G. Business - Confirmed reviews ALL

Huge disappointment that there was no pool

Dear Erwan L. G., Thank you for your feedback. We appreciate your positive remarks regarding our location. However, we regret that the absence of a pool did not meet your expectations during your stay. Your comments are valuable to us as we strive to enhance our guest experiences. Goodbye, Edwige GNALEGA Front Office Manager

Customer review rating 5.0/5

Clement J. Business - Confirmed reviews ALL

N/A

Dear Clement J., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you found your experience comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Edwige GNALEGA Front Office Manager

Customer review rating 2.0/5

Denza G. Couples - Confirmed reviews ALL

Hotel has an odd entrance, car does not go to the door as there are steps down to the entrance. We got to the gate and of the 3 men working at the gate not a single one helped with the luggage, just stood around and watched not friendly either. We got to the check in desk and it took them about 30 minutes to check us in. Rooms are ok, nice clean bathroom but stains on the chair and sofa. The door frame was painted which had not dried yet and so every time I touched it by mistake I was getting paint on me. Breakfast is ok. Restaurant has a limited menu, we ate there once and my husband got food poisoning. Ordered a coke, took them 30 minutes to get some ice. Overall quiet a disorganised hotel. No pool as it is under maintenance, but didn't see any work being done on it, its just closed and they can continue to charge people for it. Hotel says spa but no steam or sauna so really its just a treatment room. Would not stay again.

Dear Denza G., Thank you for sharing your feedback regarding your recent stay at Pullman Abidjan. I regret to learn that your experience did not meet your expectations and appreciate your insights as they help us improve our services. I apologize for the inconvenience you faced upon arrival, including the lack of assistance with your luggage. It is disappointing to hear that the check-in process was lengthy and that the condition of your room fell short of your expectations. Your comments regarding the cleanliness and maintenance issues will be addressed with our housekeeping team to ensure that we uphold our standards. I understand your dissatisfaction with the dining options and the pool's current status. We strive to provide a variety of choices to our guests and will take your feedback into consideration. Please know that we value your concerns and will work towards enhancing our guest experience. Thank you once again for your comments. We hope to have the opportunity to welcome you back in the future for an improved experience. Best regards, Edwige Front Office Manager

Customer review rating 4.5/5

Mufaro C. Business - Confirmed reviews ALL

The room was clean but its expensive. I asked for exchange rate applied on US Dollar payments but no one responded to my email

Dear Mufaro C., Thank you for your feedback. We are pleased to hear that you found your stay comfortable and appreciated the cleanliness of your room. I apologize for the lack of response regarding your inquiry about exchange rates; we will review our communication process to enhance our service. Goodbye, Edwige Front Office Manager

Other web-users rate our hotel

  • 210 reviews 9.5/10 Location
  • 375 reviews 8/10 Room
  • 1,122 reviews 9.3/10 Service
  • 30 reviews 4.7/10 WiFi
  • 383 reviews 8.8/10 Food
  • 189 reviews 8.9/10 Breakfast
  • 117 reviews 7.1/10 Cleanliness
  • 35 reviews 1.4/10 Pool

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