Pullman Abidjan Hotel 5 stars

Customer review rating 3.9/5 2,268 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Pullman Abidjan
See on a map
+ 21 Services

Hotel extras

  • A private transfer service on demand.

  • Sample the French and Africanspecialties in our restaurant

  • Enjoy breathtaking views of the Ebrié Lagoon and Cocody Bay

  • Indoor and outdoor parking at your disposal

  • Unpublished events to discover

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • Air conditioned
  • FELIX HOUPHOUET BOIGNY Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Solarium
  • Babysitting on request Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Copy/print service available

Hotel location

Pullman Abidjan

Rue Abdoulaye Fadiga
01 BP 2185
01 abidjan
ivory coast

Tel: +2252720302020

Fax: (+225)2720212028

Check-in from 14h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY At 12km / 7 miles - Shuttle paying

  • By train

    GARE SICF PLATEAU At 0.1km / 0.06 miles

GPS :5.322324, -4.013679

Our accommodation(s)

The Pullman Abidjan offers 265 spacious rooms and suites with a trendy design that offer maximum comfort with, for the most part, breathtaking views of the lagoon.

Our restaurants and bars

Le Restaurant Afia

Type of cuisine: International

Le Restaurant Afia serves traditional French cuisine and African specialties. From Monday to Friday, the shared tables give you the chance to meet other people and maybe even forge business contacts over dinner.

LE SELECT BAR

LE SELECT BAR propose une large diversité de cocktails rafraîchissants autour de la piscine dans une ambiance décontractée avec le plaisir d'une vue panoramique. Le lieu d'excellence vibrant au rythme des afterworks et soirées abidjanaises.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

le Social Bar & Terrace

Tendance et cosmopolite le Social Bar & Terrace vous accueille dans un cadre authentique pour vos rendez-vous informels ou professionnels. Plongez dans l'agréable parfum du café moulu, la couleur pétillante des jus de fruits ou le son des shakers...

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 320

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Pullman Abidjan

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,268 reviews

TripAdvisor Rating 4.5/5

308 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 0.5/5

Stéphane B. Couples - 05/09/2021 Confirmed reviews ALL

I booked a stay for one night with a brunch for two and two breakfasts. I was told when I came to the hotel that the reservation was incorrectly done by the pullman employee. I found myself not having access to the morning brunch cause it was full. Breakfast in the morning sucked as well

Dear Stephane B., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evérence NTAKPE Guest Relation officer
Customer review rating 4.5/5

Anonymous Couples - 28/08/2021 Confirmed reviews ALL

Excellent

Dear Hawa A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

good stay

Customer review rating 4.0/5

Jackie K. Business - 09/08/2021 Confirmed reviews ALL

The stay was pleasant. It was a business trip. Food was good as were the rooms and overall service. I had made a request fro upgrade prior to my arrival and followed up as son as i arrived and did not get a response at all. I am Gold on Accor.

Dear KARACHI J., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

MY SPEAKER WAS STOLEN FROM MY BAG

Customer review rating 0.5/5

Christo Business - 06/08/2021 Confirmed reviews ALL

LUNCHES COULD BE BETTER, ONE OUT OF THE THREE WERE GOOD + PLUS MY SPEAKER STOLEN FROM MY BAG

Dear Christo Le Roux B., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Relation Manager

Location good

Customer review rating 2.0/5

M. O. Business - 01/08/2021 Confirmed reviews ALL

Response to customer complaints is poor, breakfast served is nothing good to write home about

Dear O. Innocent M., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Good stay

Customer review rating 4.5/5

Baye M. Business - 01/08/2021 Confirmed reviews ALL

Excellent

Dear Baye M., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Standard stay

Customer review rating 3.5/5

Jw Business - 29/07/2021 Confirmed reviews ALL

The room selection was pretty bad, the view of city buildings vs the lagoon isn’t even a comparison. Was expecting a better room based on Gold status but it is what it is I guess. I’ll still be going to the Pullman on my next stay

Dear Jean William D., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Good stay. I enjoyed it

Customer review rating 3.5/5

Kingsley Business - 28/07/2021 Confirmed reviews ALL

It was good. The restaurant should have more African dishes,fried rice,Jollof rice,etc. Also with the breakfast oatmeal,Tom brown and wheat meal can be added.the bar was great. Laundry was good. With Housekeeping I think it can be better. The maintenance guy who came to do some work for me was great,very professional and I like his attitude and commitment towards his job.

Dear ESSUMAN KINGSLEY A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Noisy room and breakfast can be improved

TripAdvisor rating 3.0/5

MTT2903 Business - 19/07/2021 TripAdvisor review

My room has a deffective door which made it too noisy. Breakfast as usual was inconsistant : eveyday someting was missing and the danish were cold which made them impossible to eat. Staff was friendly and professional as usual!

Dear Sir, Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Satisfactory

Customer review rating 4.0/5

Lamidi Business - 18/07/2021 Confirmed reviews ALL

Satisfactory

Dear Akeem Lamidi A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Lagoon view location, fantastic

Customer review rating 4.5/5

Bashir S. Business - 10/07/2021 Confirmed reviews ALL

Neat environment, friendly staff and above all good buffet

Dear Bashir S., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Comfortable rooms

Customer review rating 4.5/5

M. J. Solo - 09/07/2021 Confirmed reviews ALL

Friendly customer care

Dear J. M., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Connectivity, connectivity, connectivity.......

Customer review rating 3.5/5

Francois D. Business - 06/07/2021 Confirmed reviews ALL

everything Is nice, except for internet connectivity, weak, weak, intermittent, need to cancel (forget this connection) more than once a day otherwise the wifi is connected but not to the internet....! Additionally, this time the credit card reader didn't worked at checkout.....!

Dear Francois D., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Nice experience

Customer review rating 4.5/5

K V. S. Business - 06/07/2021 Confirmed reviews ALL

Nice environment, good food, beautiful scenery... good stay overall

Dear Kelcise S., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Very good stay,

Customer review rating 4.5/5

Shay C. Business - 03/07/2021 Confirmed reviews ALL

Staff is respectful and kind although needs some improvement with the services, restaurant menu should be improved and especially at the lobby, bar. SPA is excellent, gym as well. swimming pool small.

Dear Shay C., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION OFFICER

Not like before. Service downgrading

Customer review rating 3.0/5

Joe S. Business - 03/07/2021 Confirmed reviews ALL

You don’t feel expected and valued as a Platinum member. Had to call 3 times for 2 days to get my minibar filled. Asked not to do my room during my stay as I disinfect it with a spray as soon as I enter it, they still entered although the Do Not Disturb red light was on. In Abidjan, I’ll find another home; unlike Dakar where the service is still the same, unaffected by the Covid crisis

Dear Joseph-Daniel S., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Great location

Customer review rating 3.0/5

Anonymous Business - 27/06/2021 Confirmed reviews ALL

There was a smell of moisture in the room + pool location / bar was a bit dirty on Saturday

Dear Sophie Barre G., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Beautifull refurbished hotel

TripAdvisor rating 3.0/5

Nomad20367197004 Business - 07/03/2021 TripAdvisor review

The hotel has been clearly rebranded with success. Very nice and welcoming reception, nice bar along the pool or facing the Laguna. You will like it for sure. Out of the facilities and the room, there is clearly room for improvement concerning services. Most of things are missing on the room service menu and you will most probably get the choice between fish and chicken with attieke and alloco. Main concerns are around Covid 19 measures, were employees and also most of customers do not wear the facial mask. Not sure we can do anything concerning customers, but for employees it's another story. Service was very long at breakfast to get my hot drink, most of the time waiters are here but looks like they don't really care that you are already sat and starting you breakfast without coffee or tea. Some employees are clearly doing better but to be honest very few. A great hotel, but still few things that need to be improved.

Thank you for taking the time to write to us following your stay in Pullman Abidjan. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. We do everything we can to ensure that this kind of dysfunction does not happen again. Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. See you soon, I hope, for the flawlessness you deserve. Sincerely, LYNDA Guest Relation

Stay at Pullman Hotel

TripAdvisor rating 3.0/5

khadarahmed00 04/03/2021 TripAdvisor review

The room wasn't the ocean view that i reserved. Also, i called front desk numerous times for towels or assistance and nobody showed up to my room. I had to go downstairs and request additional services.

Thank you for taking the time to write to us following your stay in Pullman Abidjan. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. We do everything we can to ensure that this kind of dysfunction does not happen again. Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. See you very soon, I hope for the flawlessness you deserve. Sincerely, LYNDA Guest Relation

Sofitel Abidjan

TripAdvisor rating 1.0/5

realdjal Business - 01/03/2021 TripAdvisor review

Very dirty and damaged floor. Hotel needs renovation especially 12th floor Diamond members not treated to the level of status. Fraudulent charge on room . Lack of proper control and management authority.

Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in abidjan