Pullman Abidjan Hotel 5 stars

Name: Pullman Abidjan
Address: ABIDJAN, 01, IVORY COAST
Telephone: (+225)2720302020
Rating: 3.9

Customer review rating 3.9/5 2,308 reviews

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+ 21 Services

Pullman Abidjan Hotel

Hotels combining lifestyle and design, for business and leisure

Dear Hosts, at the Pullman Hotel Abidjan, elegance, modernity and prestige combine with hospitality attentive to the requirements of our customers. Our goal is to guarantee you a 5 star service with a competent and passionate team.

Mr. CERNEJESKI Francois, Hotel Manager

Pullman Abidjan is located in the heart of the Plateau, the business district, only 25 min from Felix Houphouet-Boigny airport. Completely renovated, this 5-star hotel has recently opened its doors to a hyper-connected and cosmopolitan clientele. The hotel offers 265 spacious rooms, including 20 comfortable suites with breathtaking views of the Ebrie lagoon. Pullman Abidjan embodies the ideal and trendy place for your conferences or professional meetings with its 7 modern and modular rooms.

With beautiful views, the Pullman Abidjan hotel set on the shores of the Ebrié Lagoon and 15 minutes drive from the airport, it is the perfect hotel to stay at for those coming to the area for business or pleasure. This 5-star hotel is based in the heart of the business district and within walking distance of tourist attractions. These are close by, with a 10 minute walk to see the Great Mosque of Abidjan, and 20 minute walk to places such as the Cathedral of Saint Paul and the National Museum.

Hotel extras

A private transfer service on demand.
Sample the French and Africanspecialties in our restaurant
Enjoy breathtaking views of the Ebrié Lagoon and Cocody Bay
Indoor and outdoor parking at your disposal
Unpublished events to discover

Hotel location

Pullman Abidjan

Rue Abdoulaye Fadiga
01 BP 2185
01 abidjan
ivory coast

Tel: +2252720302020

Fax: (+225)2720212028

Check-in from 14h00

Check out up to 12h00

By plane
FELIX HOUPHOUET BOIGNY At 12km / 7 miles - Shuttle paying
By train
GARE SICF PLATEAU At 0.1km / 0.06 miles

GPS :5.322324, -4.013679

Hotel services

Le Restaurant Afia

Le Restaurant Afia serves traditional French cuisine and African specialties. From Monday to Friday, the shared tables give you the chance to meet other people and maybe even forge business contacts over dinner.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

3 Restaurants
2 Bars
Breakfast
- Buffet Additional charge
Room service
- Cold snacks
- Hot meals

8 Meeting rooms

Hotel informations
- 265 rooms
- 4 rooms for people with reduced mobility
- No family room
- 5 connecting rooms
- 257 non-smoking rooms
- 11 floors
Languages spoken at the hotel
- French
- English
- German
Lounge
- Waiting area or lounge
- Executive Lounge
Laundry / Valet Services
- Dry cleaning / Ironing
- Laundry / Valet Services
Wi-Fi
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Luggage storage
- Luggage storage
Porter
- Porter
Concierge
- Concierge
Desk equipment available
- Plugs and converters available on desks
- Shoe shine machine
Safe deposit box at reception
- Safe deposit box at reception
Currency exchange
- Currency exchange

Shuttle
- ABJ
- FELIX HOUPHOUET BOIGNY Additional charge
Pullman
- On site
- Public
- Parking opened 24/7
- Parking with security service

Swiming Pull
- Outside
- On site

Our accommodation(s)

The Pullman Abidjan offers 265 spacious rooms and suites with a trendy design that offer maximum comfort with, for the most part, breathtaking views of the lagoon.

SUPERIOR ROOM , 1 King Size Bed, City View

Accessible room

Max. number of persons: 2
Area: From 27 m² / 291 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Automatic wake up call(...)

PREMIUM SUPERIOR ROOM, 1 King Size, Lagoon View

Max. number of persons: 2
Area: From 27 m² / 291 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Automatic wake up call(...)

PREMIUM SUPERIOR ROOM , 1 King Size bed, City View and High Floor

Accessible room

Max. number of persons: 2
Area: From 27 m² / 291 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Automatic wake up call(...)

PREMIUM SUPERIOR ROOM, 1 King Size bed, Lagoon View and High Floor

Accessible room

Max. number of persons: 2
Area: From 27 m² / 291 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Automatic wake up call(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 320 m²
Maximum capacity: 350 people
Maximum banquet capacity: 280 people

Find out more

Wonderful stay

Anibor K. Business - 29/09/2021 Confirmed reviews ALL

Staff very courteous, room and hotel decor was lovely, food at the restaurant for both breakfast and dinner were very nice. Overall, i had a great time. Pullman is my new hotel of choice in Abidjan.

Dear Anibor K., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Perfect

Rana M. Business - 22/09/2021 Confirmed reviews ALL

Everything is perfect in this hotel

Dear Rana M., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Stéphane B. Couples - 05/09/2021 Confirmed reviews ALL

I booked a stay for one night with a brunch for two and two breakfasts. I was told when I came to the hotel that the reservation was incorrectly done by the pullman employee. I found myself not having access to the morning brunch cause it was full. Breakfast in the morning sucked as well

Dear Stephane B., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evérence NTAKPE Guest Relation officer

Anonymous Couples - 28/08/2021 Confirmed reviews ALL

Excellent

Dear Hawa A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

good stay

Jackie K. Business - 09/08/2021 Confirmed reviews ALL

The stay was pleasant. It was a business trip. Food was good as were the rooms and overall service. I had made a request fro upgrade prior to my arrival and followed up as son as i arrived and did not get a response at all. I am Gold on Accor.

Dear KARACHI J., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

MY SPEAKER WAS STOLEN FROM MY BAG

Christo Business - 06/08/2021 Confirmed reviews ALL

LUNCHES COULD BE BETTER, ONE OUT OF THE THREE WERE GOOD + PLUS MY SPEAKER STOLEN FROM MY BAG

Dear Christo Le Roux B., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Relation Manager

Location good

M. O. Business - 01/08/2021 Confirmed reviews ALL

Response to customer complaints is poor, breakfast served is nothing good to write home about

Dear O. Innocent M., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Good stay

Baye M. Business - 01/08/2021 Confirmed reviews ALL

Excellent

Dear Baye M., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Standard stay

Jw Business - 29/07/2021 Confirmed reviews ALL

The room selection was pretty bad, the view of city buildings vs the lagoon isn’t even a comparison. Was expecting a better room based on Gold status but it is what it is I guess. I’ll still be going to the Pullman on my next stay

Dear Jean William D., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Good stay. I enjoyed it

Kingsley Business - 28/07/2021 Confirmed reviews ALL

It was good. The restaurant should have more African dishes,fried rice,Jollof rice,etc. Also with the breakfast oatmeal,Tom brown and wheat meal can be added.the bar was great. Laundry was good. With Housekeeping I think it can be better. The maintenance guy who came to do some work for me was great,very professional and I like his attitude and commitment towards his job.

Dear ESSUMAN KINGSLEY A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Noisy room and breakfast can be improved

MTT2903 Business - 19/07/2021 TripAdvisor review

My room has a deffective door which made it too noisy. Breakfast as usual was inconsistant : eveyday someting was missing and the danish were cold which made them impossible to eat. Staff was friendly and professional as usual!

Dear Sir, Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Satisfactory

Lamidi Business - 18/07/2021 Confirmed reviews ALL

Satisfactory

Dear Akeem Lamidi A., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Lagoon view location, fantastic

Bashir S. Business - 10/07/2021 Confirmed reviews ALL

Neat environment, friendly staff and above all good buffet

Dear Bashir S., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Comfortable rooms

M. J. Solo - 09/07/2021 Confirmed reviews ALL

Friendly customer care

Dear J. M., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Relation Manager

Connectivity, connectivity, connectivity.......

Francois D. Business - 06/07/2021 Confirmed reviews ALL

everything Is nice, except for internet connectivity, weak, weak, intermittent, need to cancel (forget this connection) more than once a day otherwise the wifi is connected but not to the internet....! Additionally, this time the credit card reader didn't worked at checkout.....!

Dear Francois D., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Nice experience

K V. S. Business - 06/07/2021 Confirmed reviews ALL

Nice environment, good food, beautiful scenery... good stay overall

Dear Kelcise S., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION

Beautifull refurbished hotel

Nomad20367197004 Business - 07/03/2021 TripAdvisor review

The hotel has been clearly rebranded with success. Very nice and welcoming reception, nice bar along the pool or facing the Laguna. You will like it for sure. Out of the facilities and the room, there is clearly room for improvement concerning services. Most of things are missing on the room service menu and you will most probably get the choice between fish and chicken with attieke and alloco. Main concerns are around Covid 19 measures, were employees and also most of customers do not wear the facial mask. Not sure we can do anything concerning customers, but for employees it's another story. Service was very long at breakfast to get my hot drink, most of the time waiters are here but looks like they don't really care that you are already sat and starting you breakfast without coffee or tea. Some employees are clearly doing better but to be honest very few. A great hotel, but still few things that need to be improved.

Thank you for taking the time to write to us following your stay in Pullman Abidjan. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. We do everything we can to ensure that this kind of dysfunction does not happen again. Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. See you soon, I hope, for the flawlessness you deserve. Sincerely, LYNDA Guest Relation

Stay at Pullman Hotel

khadarahmed00 04/03/2021 TripAdvisor review

The room wasn't the ocean view that i reserved. Also, i called front desk numerous times for towels or assistance and nobody showed up to my room. I had to go downstairs and request additional services.

Thank you for taking the time to write to us following your stay in Pullman Abidjan. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. We do everything we can to ensure that this kind of dysfunction does not happen again. Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. See you very soon, I hope for the flawlessness you deserve. Sincerely, LYNDA Guest Relation

Sofitel Abidjan

realdjal Business - 01/03/2021 TripAdvisor review

Very dirty and damaged floor. Hotel needs renovation especially 12th floor Diamond members not treated to the level of status. Fraudulent charge on room . Lack of proper control and management authority.

Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION

Excellent service

MTT2903 Business - 25/02/2021 TripAdvisor review

As usual (sixth time in a row), I had no issue at Pullman hotel. Very good room and very good service. Michel and his team are great. The room service menu could be improved : price, choice and quality

Thank you for your great feedback. See you soon Sincerly Edwige GNALEGA Guest Relation Manager

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