Novotel Abidjan Hotel 4 stars

Customer review rating 4.0/5 3,456 reviews
Novotel Abidjan
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Hotel in the Plateau district, seven meeting rooms

  • Bar and restaurant offering international cuisine, tapas and cocktails.

  • Wellness area with fitness room and outdoor pool

  • Comfortable, spacious rooms with WiFi

  • Close to the convention center and St. Paul's Cathedral

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • FELIX HOUPHOUET BOIGNY
  • Languages spoken at the hotel
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Services for children
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Abidjan

10 Avenue du General de Gaulle
Plateau
01 BP 3718
3718
abidjan
ivory coast

Tel: +22520318000

Fax: (+225)20318020

Contact email

Check-in from 12h00

Check out up to 12h00

  • GARE SUD PLATEAU :  GARE SUD PLATEAU

  • By plane

    FELIX HOUPHOUET BOIGNY At 10km / 6.25 miles - Shuttle free

GPS :5.316425, -4.016372

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Accessible room

Standard Room with a double bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with one double bed and river view

  • Max. number of persons: 3
  • Area: From 25
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with 1 double bed

  • Max. number of persons: 4
  • Area: From 50
  • Views: Garden side, Lagoon view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

N'RESTAURANT

Type of cuisine: International

The Côté Lagune restaurant offers a delicious breakfast buffet, as well as a large variety of tasty dishes prepared with top-quality products at lunchtime and dinner.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

N'LOUNGE

Photo non contractuelle / Strictly non binding

Whether you are attending a business meeting or enjoying a drink with friends, enjoy our sandwiches, coffees and cocktails, plus a wide selection of beers, wines and champagnes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 335

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Abidjan

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,456 reviews

tripadvisor

TripAdvisor Rating 4.0/5

438 reviews

Overall, a very nice hotel

Customer review rating 4.0/5

A. C. Business - 06/03/2020 Confirmed reviews ALL

Short business trip of 2 nights. Novotel remain my first choice for any trips to Abidjan. Well located in the city.

Dear C. A., We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice Novotel Abidjan when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Louise ASSI Customers Service Manager

Good stay

Customer review rating 4.0/5

Hicham G. Business - 27/02/2020 Confirmed reviews ALL

I was very good. Location is perfect to do business with government Check in desk employees are welcoming with smiles Rooms are clean and are nice rooms and bathrooms Security is good especially elevators room card requirement Food is excellent taste and presentation

Location is good

Customer review rating 4.0/5

Bhupesh D. Business - 18/02/2020 Confirmed reviews ALL

Nadia at front desk was an amazing professional service. Smiling and helpful

Dear Bhupesh, We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customers Service Manager

Nice hotel , good restaurant

Customer review rating 4.0/5

Dirk Business - 10/02/2020 Confirmed reviews ALL

nice quiet hotel , well cituated on the "plateau" , very good and varied buffet dinner/lunch in the restaurant

Dear Dirk Karel Camille V., We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customers Service Manager

Good hotel experience

Customer review rating 4.0/5

Yusuf H. Business - 01/02/2020 Confirmed reviews ALL

The hotel and amenities we're good. Staff were making efforts to improve service, but I there could be scope of improvement

Dear Yusuf H., We are also very pleased to read that you found our team to be knowledgeable, helpful and genuinely friendly at all times Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customers Service Manager

Excellente experience

Customer review rating 4.0/5

Yann Business - 30/01/2020 Confirmed reviews ALL

Un personnel irreprochable

Cher Monsieur A., Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. . Louise ASSI Customers Service Manager

good stay

Customer review rating 4.0/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

it was good overall. The internet in the room was a problem.

Dear Roland F., We very much appreciate your comments regarding your stay at the Novotel Abidjan. The access to our Wifi service may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customers Service Manager

The hotel was clean, quiet and secure and made my stay in Abidjan sucessful. The Wifi was extremely good and allowed me to stay in contact with North America.

Customer review rating 4.0/5

T. H. Business - 27/01/2020 Confirmed reviews ALL

My stay was for work purposes. Only one compliant....the lounge area ran out of tomato juice and tonic one evening

Dear H. T., Firstly we would like to thank you for choosing our hotel Novotel for your stay in Abidjan and for the review you shared , all of your kind words about your stay with us are great to hear . we're sorry for the lack of tomato juice and tonic one night. I will be delighted to share this excellent tomato juice on your next stay during an afterwork that we usually arrange on the terrace for our dear guests like you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customers Service Manager

Good location

Customer review rating 4.0/5

Helene Business - 27/01/2020 Confirmed reviews ALL

My stay was good with a clean room and I appreciated the hall with various sofas for relaxation.

Dear H. B., We are delighted to read that you appreciated the welcome you received on arrival and that you felt taken care of throughout your stay, we will be sure to pass on your compliments to the reception team as we know that this will be a great s satisfaction for all. Sincerely, Louise ASSI Customers Service Manager

WELL LOCATED

Customer review rating 4.0/5

D. S. T. Solo - 23/01/2020 Confirmed reviews ALL

It was a nice experience. hope to be there again

Dear Sando D., We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customers Service Manager

Well localted

Customer review rating 4.0/5

Mame T. F. Solo - 23/01/2020 Confirmed reviews ALL

The rooms were clean, the food was good, the location is great. The only thing that did not make me say it was excellent is the fact that when I asked for a toothbrush, they told me that there were out of stock. How come a hotel like this is out of stock for basic hygiene stuffs. I would've prefer they say that they do not provide toothbrushes, to they are out-of-stock (which I believe more than the statement they gave me).

Monsieur FMT, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Abidjan. au delà de l'histoire de la brosse à dent, nous souhaitons vous recevoir de nouveau afin de vous faire vivre une expérience formidable, inoubliable. juste nous informer avant votre arrivée. Dans l’attente de vous accueillir très prochainement, veuillez recevoir Monsieur FMT, nos chaleureuses salutations. Louise ASSI Customers Service Manager

Good overall, liked the gym

Customer review rating 4.0/5

Anonymous Business - 18/01/2020 Confirmed reviews ALL

Only weak area remains the buffet. The main course range is not very appetising. Other parts fine.

Dear LC., We greatly appreciate the time you have spent sharing your appreciation of your recent stay at our Novotel Abidjan. We strive to exceed the expectations of our customers and your feedback helps us in this process. Together with our new chef, we are working on new taste proposals and presentations of dishes through fresh, more attractive and even more appetizing local products. look forward to welcoming you back for your next stay. best regards, Louise ASSI Guest Relation Manager

Unexpectedly fine for big chain hotel

Customer review rating 4.0/5

Adam Business - 17/01/2020 Confirmed reviews ALL

Although its a big hotel from big worldwide chain everything was nice, design was at least at patio/open area quite nice, breakfast didn't give me any negative goosebumps - selection and variety was fine, pool and bar looked quite nice, gym was acceptable for a short stay, room was very simple and standard but for max 5 days that was not a problem, wifi worked also with no huge problems - overall I was surprised in a good way

Dear Adam R., We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customer Service Manager

good

Customer review rating 4.0/5

G Couples - 15/01/2020 Confirmed reviews ALL

It was very nice. The food was good, the room was clean. Unfortunately, the bed frame was a bit broken and the bed was making noise but it wasn't a big of a deal since we only stayed one night

Dear G. T., We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we have taken into account all your very constructive comments that help us improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customer Service Mnager

Mr

Customer review rating 4.0/5

Paulus S. Business - 22/12/2019 Confirmed reviews ALL

Safely and a lovely atmosphere always in the Hotel

It was a great stay. The breakfast spread was scrumptious!

Customer review rating 4.0/5

Lindiwe S. Business - 19/12/2019 Confirmed reviews ALL

I spent a good 6 days at the hotel during which I lost a satchel with some pens and a mobile bank. I tried reporting it to reception a number of times but no one gave me the assurance that there was a search for it until I left. I recall that I could have left it at the lobby while I was looking for my room key. It could help if more personnel at reception spoke English.

Good stay overall but a few hiccups

Customer review rating 4.0/5

Armand D. M. Business - 14/12/2019 Confirmed reviews ALL

Very good breakfast buffet but often replenishment took too long (scrambled eggs, bread... for example) Room was good but internet connection was terrible, dropping the connection all the time. Completely impossible to have even an audio call on WhatsApp for example. Unreliable and unacceptable in a business oriented hotel. My other issue was that they wouldn't accept my Maestro cards, even though ATMs in town were working perfectly with same card. I could accept from a small local privately owned hotel but very annoying from an international hotel chain. Apart from this the staff was very friendly and helpful, and the hotel clean and well maintained.

Dear A M, We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive constrcutive feedbacks I apolosize for the delay of replenishment . Please also accept our sincerest apologies for the difficulties you had with our Wifi service, unfortunately our internet provider could not restore the service as quickly as we would have liked. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Rodrigue Business - 14/12/2019 Confirmed reviews ALL

Formidable

Mixed

Customer review rating 4.0/5

Stephen Business - 10/12/2019 Confirmed reviews ALL

I've stayed several times and the quality of service us always mixed. On my last visit the reception staff was ornery and made me feel like I was putting them out for walking in the door. My last visit they were great. On the other hand, I literally needed to chase the breakfast staff around to place an order as they refuse to scan a room or take into account who may be new, or who may be waving to get some attention after being ignored. Overall service at bar has improved over the last few visits.

Dear S K, Thank you for taking the time to tell us about your experience at the Novotel Abidjan. we are sorry that you have this feeling of being mixed by our service. hoping to see you again for a future stay where you will no longer feel the feeling to live a beautiful memorable experience, receive our cordial greetings. Sincerely, Louise ASSI Relation client

Mr.

Customer review rating 4.0/5

Alberto G. Business - 09/12/2019 Confirmed reviews ALL

Satisfatória

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Abidjan. C’est avec grand plaisir que nous recevons votre compliment et la note globale de 80/100 pour l'hôtel. Nous ne manquerons pas de les partager avec nos équipes et nous efforcer à améliorer les points manqués de notre part, mis en exergue par vos appréciations, afin d'obtenir un 100/100 à votre prochain séjour. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur G., en l’expression de nos sentiments les meilleurs. Louise ASSI Relation Client
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