Novotel Abidjan Hotel 4 stars

Un personnel irreprochable

it was good overall. The internet in the room was a problem.

My stay was for work purposes. Only one compliant....the lounge area ran out of tomato juice and tonic one evening

My stay was good with a clean room and I appreciated the hall with various sofas for relaxation.

It was a nice experience. hope to be there again

The rooms were clean, the food was good, the location is great. The only thing that did not make me say it was excellent is the fact that when I asked for a toothbrush, they told me that there were out of stock. How come a hotel like this is out of stock for basic hygiene stuffs. I would've prefer they say that they do not provide toothbrushes, to they are out-of-stock (which I believe more than the statement they gave me).

Only weak area remains the buffet. The main course range is not very appetising. Other parts fine.

Although its a big hotel from big worldwide chain everything was nice, design was at least at patio/open area quite nice, breakfast didn't give me any negative goosebumps - selection and variety was fine, pool and bar looked quite nice, gym was acceptable for a short stay, room was very simple and standard but for max 5 days that was not a problem, wifi worked also with no huge problems - overall I was surprised in a good way

It was very nice. The food was good, the room was clean. Unfortunately, the bed frame was a bit broken and the bed was making noise but it wasn't a big of a deal since we only stayed one night

Safely and a lovely atmosphere always in the Hotel

I spent a good 6 days at the hotel during which I lost a satchel with some pens and a mobile bank. I tried reporting it to reception a number of times but no one gave me the assurance that there was a search for it until I left. I recall that I could have left it at the lobby while I was looking for my room key. It could help if more personnel at reception spoke English.

Very good breakfast buffet but often replenishment took too long (scrambled eggs, bread... for example) Room was good but internet connection was terrible, dropping the connection all the time. Completely impossible to have even an audio call on WhatsApp for example. Unreliable and unacceptable in a business oriented hotel. My other issue was that they wouldn't accept my Maestro cards, even though ATMs in town were working perfectly with same card. I could accept from a small local privately owned hotel but very annoying from an international hotel chain. Apart from this the staff was very friendly and helpful, and the hotel clean and well maintained.

Formidable

I've stayed several times and the quality of service us always mixed. On my last visit the reception staff was ornery and made me feel like I was putting them out for walking in the door. My last visit they were great. On the other hand, I literally needed to chase the breakfast staff around to place an order as they refuse to scan a room or take into account who may be new, or who may be waving to get some attention after being ignored. Overall service at bar has improved over the last few visits.

Satisfatória