Novotel Abidjan Plateau 4 stars

Customer review rating (ALL Rating) 3.9/5 336 reviews

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Novotel Abidjan Plateau - Image 1
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10 Avenue du General de Gaulle, Plateau, 01 BP 3718, 3718 ABIDJAN, Ivory Coast

Description

Hotel extras

  • Ideally located in the heart of the Plateau business district.

  • Bar and restaurant offering international cuisine, tapas and cocktails.

  • Well-being area with fitness center and outdoor pool

  • Hotel is SAFE HOTELS PREMIUM certified: book with complete peace of mind

  • Near the Palais des Congrès and Abidjan Cathedral

Our accommodation(s)

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Hotel location

Novotel Abidjan Plateau

10 Avenue du General de Gaulle, Plateau, 01 BP 3718
3718 ABIDJAN
Ivory Coast

GPS:5.316425, -4.016372

Telephone
Fax +225 27 20 3 34000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

N'Restaurant

The Côté Lagune restaurant offers a delicious breakfast buffet, as well as a large variety of tasty dishes prepared with top-quality products at lunchtime and dinner.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  336 reviews

TripAdvisor Rating  4.0/5  691 reviews

Certificate of excellence 2024

Best place for business stay

Customer review rating 4.5/5

Yoann P. Business - Confirmed reviews ALL

Comfy, nice buffet, nice breakfast nothing is missing

Poor stay

Customer review rating 2.0/5

Not I. Business - Confirmed reviews ALL

I was abandoned at the airport even though I booked a shuttle. The food was not good

Dear Gladys A., We would like to thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are sincerely sorry to learn that our transfer service did not meet your expectations and that it failed to pick you up from the airport. This oversight is not representative of the quality of service we strive to provide to our guests. We fully understand how this may have disrupted your experience, and we kindly ask you to accept our most sincere apologies. Please know that we take your feedback very seriously and will investigate this situation to ensure it does not happen again in the future. We hope to have the opportunity to welcome you back and provide you with a stay that meets your expectations. Best regards, Louise ASSI Customers Service Manager

Good hotel

Customer review rating 4.0/5

Kevin Business - Confirmed reviews ALL

This is a very nice hotel. The views of the estuary is wonderful and the rooms are in very good condition. Only reservation is that at night the area is quiet as it is located in a business district. It is however quite easy to grab a taxi into the other areas.

Dear Kevin M., We very much appreciate your comments regarding your stay at the Novotel Abidjan Plateau. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overall good

Customer review rating 4.5/5

John Business - Confirmed reviews ALL

Fine, but I did get mild food poisoning one evening (think it was the sushi)-nothing serious, and was OK by the following evening

Dear John F., We very much appreciate your comments regarding your stay at the Novotel Abidjan Plateau. We spacially apreciate your feedback about you experience at our restaurant and will adbvide our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

"Well located", "Good stay"

Customer review rating 4.0/5

Emmanuel Business - Confirmed reviews ALL

Always good !!

Dear Emmanuel F., We very much appreciate your comments regarding your stay at the Novotel Abidjan Plateau. We are sincerely sorry to read that you have noticed the presence of insects in your room. We would like to take this opportunity to inform you that we have implemented a specific treatment plan and are working hard every day to avoid their presence in our facilities. Also, insects need heat, water and food to survive, so we have a strict internal policy that does not allow taking food from the restaurant into the rooms; Please accept our sincere apologies for the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 101 reviews 9/10 Location
  • 203 reviews 6.7/10 Room
  • 357 reviews 7.9/10 Service
  • 28 reviews 4.7/10 WiFi
  • 67 reviews 6.7/10 Cleanliness
  • 51 reviews 5.2/10 Amenities
  • 48 reviews 7.2/10 Breakfast
  • 43 reviews 3.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.