Novotel Abidjan Plateau 4 stars

Customer review rating (ALL Rating) 3.9/5 331 reviews

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Novotel Abidjan Plateau - Image 1
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10 Avenue du General de Gaulle, Plateau, 01 BP 3718, 3718 ABIDJAN, Ivory Coast

Description

Hotel extras

  • Ideally located in the heart of the Plateau business district.

  • Bar and restaurant offering international cuisine, tapas and cocktails.

  • Well-being area with fitness center and outdoor pool

  • Hotel is SAFE HOTELS PREMIUM certified: book with complete peace of mind

  • Near the Palais des Congrès and Abidjan Cathedral

Our accommodation(s)

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Hotel location

Novotel Abidjan Plateau

10 Avenue du General de Gaulle, Plateau, 01 BP 3718
3718 ABIDJAN
Ivory Coast

GPS:5.316425, -4.016372

Telephone
Fax +225 27 20 3 34000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

N'Restaurant

The Côté Lagune restaurant offers a delicious breakfast buffet, as well as a large variety of tasty dishes prepared with top-quality products at lunchtime and dinner.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  331 reviews

TripAdvisor Rating  4.0/5  695 reviews

Certificate of excellence 2024

The hotel or place to stay is definitely hotel Novotel Abidjan.

TripAdvisor rating 4.0/5

Kassimi B Business - TripAdvisor review

My stay was very, very good. A dedicated and professional staff took care of me, the bed and food were excellent. I strongly recommend this hôtel to my colleagues visiting Abidjan or coming for meetings. I encourage the hotel leadership to continue in the same vein.

dear Kassimi, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a very good stay and that our dedicated and professional staff made a positive impact on your experience. Your kind words about the bed and food are greatly appreciated, and we are delighted to know you would recommend us to your colleagues. We will continue to strive for excellence and ensure that our services remain top-notch. We look forward to welcoming you back on your next visit to Abidjan! Best regards,

World Class

Customer review rating 5.0/5

Dr E. H. F. Business - Confirmed reviews ALL

The staff were highly friendly, professional, and showed the respect and spirit of Love that characterizes my first visit to the African Continent!

Dear E. F., We very much appreciate your comments regarding your stay at the Novotel Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customers Service Manager

Best place for business stay

Customer review rating 4.5/5

Yoann P. Business - Confirmed reviews ALL

Comfy, nice buffet, nice breakfast nothing is missing

Dear Yoann P., We very much appreciate your comments regarding your stay at the Novotel Abidjan Plateau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customers Service Manager

Poor stay

Customer review rating 2.0/5

Not I. Business - Confirmed reviews ALL

I was abandoned at the airport even though I booked a shuttle. The food was not good

Dear Gladys A., We would like to thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are sincerely sorry to learn that our transfer service did not meet your expectations and that it failed to pick you up from the airport. This oversight is not representative of the quality of service we strive to provide to our guests. We fully understand how this may have disrupted your experience, and we kindly ask you to accept our most sincere apologies. Please know that we take your feedback very seriously and will investigate this situation to ensure it does not happen again in the future. We hope to have the opportunity to welcome you back and provide you with a stay that meets your expectations. Best regards, Louise ASSI Customers Service Manager

Good hotel

Customer review rating 4.0/5

Kevin Business - Confirmed reviews ALL

This is a very nice hotel. The views of the estuary is wonderful and the rooms are in very good condition. Only reservation is that at night the area is quiet as it is located in a business district. It is however quite easy to grab a taxi into the other areas.

Dear Kevin M., We very much appreciate your comments regarding your stay at the Novotel Abidjan Plateau. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 84 reviews 8.7/10 Location
  • 173 reviews 6.2/10 Room
  • 323 reviews 7.8/10 Service
  • 23 reviews 5.8/10 WiFi
  • 126 reviews 7.8/10 Vibe
  • 61 reviews 5.5/10 Cleanliness
  • 53 reviews 7.3/10 Breakfast
  • 47 reviews 5.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.