Novotel Abidjan Plateau 4 stars

Customer review rating (ALL Rating) 4.0/5 348 reviews

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Novotel Abidjan Plateau - Image 1
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10 Avenue du General de Gaulle, Plateau, 01 BP 3718, 3718 ABIDJAN, Ivory Coast

Description

Hotel extras

  • Ideally located in the heart of the Plateau business district.

  • Bar and restaurant offering international cuisine, tapas and cocktails.

  • Well-being area with fitness center and outdoor pool

  • Hotel is SAFE HOTELS PREMIUM certified: book with complete peace of mind

  • Near the Palais des Congrès and Abidjan Cathedral

Our accommodation(s)

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Room 1

Hotel location

Novotel Abidjan Plateau

10 Avenue du General de Gaulle, Plateau, 01 BP 3718
3718 ABIDJAN
Ivory Coast

GPS:5.316425, -4.016372

Telephone
Fax +225 27 20 3 34000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

N'Restaurant

The Côté Lagune restaurant offers a delicious breakfast buffet, as well as a large variety of tasty dishes prepared with top-quality products at lunchtime and dinner.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  348 reviews

TripAdvisor Rating  4.1/5  699 reviews

Certificate of excellence 2024

Well located, functional hotel with limited frills

Customer review rating 3.0/5

Ajay Business - Confirmed reviews ALL

Well located but overpried

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Dear Kofi, Thank you for your feedback. We\'re glad to hear that you found our location convenient in the business center. However, we apologize that you felt the room size did not meet your expectations for the price. We strive to provide quality accommodations and appreciate your comments, which will help us improve. If you have any specific suggestions or further concerns, please feel free to share. We hope to have the opportunity to welcome you back in the future. Sincerely,

disastrous

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

Dear Sir A. Thank you for your feedback, and I apologize for the inconvenience you\'ve experienced regarding your billing. As a valued platinum guest, your concerns are important to us. We are sorry to hear that there was a misunderstanding with your payment and that our reception team did not adequately address your explanation. I assure you that we will investigate this matter and ensure that our staff receives additional training to improve communication with our guests. I would like to reassure you that the amount equivalent to the 6000 points used during your reservation has been taken into account and is correctly reflected on your invoice. However, if you would like further clarification on this matter, please feel free to contact me at +22…0. I reiterate my apologies for not being present to explain this to you in person at the time. best regards,

Good place to stay in downtown Abidjan

Customer review rating 4.0/5

Wpnfm-fm Business - Confirmed reviews ALL

Cher Wpnfm-fm, Nous vous remercions pour l\'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement,

Fantastic Breakfast and good location

Customer review rating 3.0/5

Kanno Business - Confirmed reviews ALL

Dear Kanno, Thank you for your feedback. We\'re glad to hear that you had a good overall stay, but we sincerely apologize for the issues you experienced with our laundry service. It’s unacceptable that your laundry was not returned on time, and we understand the inconvenience this caused. We appreciate you bringing this to our attention, and we will review the information on the laundry form to ensure it is accurate and clear. Your comments are invaluable in helping us improve our services. We hope to have the opportunity to provide you with a better experience in the future. Thank you for your understanding. Sincerely,

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Other web-users rate our hotel

  • 88 reviews 8.9/10 Location
  • 190 reviews 6.6/10 Room
  • 342 reviews 8.1/10 Service
  • 18 reviews 4.8/10 WiFi
  • 136 reviews 8.2/10 Vibe
  • 67 reviews 6.5/10 Cleanliness
  • 56 reviews 7.3/10 Breakfast
  • 49 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.