Novotel Abidjan 4 stars

Customer review rating (ALL Rating) 3.9/5 464 reviews

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ALLSAFE approved hotel

Hotel extras

  • Hotel in the Plateau district, meeting rooms

  • Bar and restaurant offering international cuisine, tapas and cocktails.

  • Well-being area with fitness center and outdoor pool

  • Comfortable and spacious bedrooms with WIFI

  • Near the Palais des Congrès and Abidjan Cathedral

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Abidjan

10 Avenue du General de Gaulle, Plateau, 01 BP 3718
Ivory Coast

GPS:5.316425, -4.016372

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


The Côté Lagune restaurant offers a delicious breakfast buffet, as well as a large variety of tasty dishes prepared with top-quality products at lunchtime and dinner.


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  464 reviews

TripAdvisor Rating  4.0/5  655 reviews

Certificate of excellence 2023

A rip off - terrible quality for an incredibly high rate

TripAdvisor rating 1.0/5

Anise S TripAdvisor review

A rip off with terrible service, poorly trained and motivated staff, and dirty carpets. This is a cheap and tacky hotel that was a terrible standard for the USD 270! No justification for the terrible service and lacking professionalism. The supposed price match was definitely not respected and they charged me USD 30 more than the booking per night on the basis that the exchange rate had changed since last night. Never ever again.

Good Stay !!

Customer review rating 4.5/5

Emmanuel Business - Confirmed reviews ALL

Nice reception, great personel, and very cool stay !!!

Dear Emmanuel F., We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, LYNDA GORE GUEST RELATION MANAGER


TripAdvisor rating 2.0/5

martinhampson TripAdvisor review

The hotel is old and tired it needs at least a complete renovation better still knocking down and rebuilding. The service is atrocious, they vary from absent to ambivalent, either way appallingly slow

Fading central hotel to be avoided

TripAdvisor rating 3.0/5

paddington1955 Business - TripAdvisor review

To be avoided. Jaded and run down hotel with chaotic airport pick up that left myself and several colleagues stranded for hours at airport Staff were non responsive about service issues. Level of basic maintenance very low. Only just about sanitary in many areas. Avoid until new hotel is open next year. Popular in the evening because of cheap buffet Rooms basic but quiet

Expectation not according to Novotel

Customer review rating 1.5/5

Manel C. Business - Confirmed reviews ALL

No laudry 24 hours services. No phone work at the room. Request 2 times for the iron.

Dear Manel C. Pascual, Thank you for taking the time to tell us about your experience at the Novotel Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, LYNDA GORE GUEST RELATION MANAGER

In partnership with TripAdvisor

Other web-users rate our hotel

  • 96 reviews 8.5/10 Location
  • 229 reviews 6.6/10 Room
  • 424 reviews 8/10 Service
  • 54 reviews 4.7/10 WiFi
  • 170 reviews 6.9/10 Food
  • 72 reviews 6.9/10 Cleanliness
  • 60 reviews 3.3/10 Value
  • 58 reviews 8/10 Breakfast

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