Novotel Abidjan

Novotel Abidjan 4 stars

Customer review rating (ALL Rating) 4.1/5 671 reviews

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Hotel extras

  • Hotel in the Plateau district, meeting rooms

  • Bar and restaurant offering international cuisine, tapas and cocktails.

  • Well-being area with fitness center and outdoor pool

  • Comfortable and spacious bedrooms with WIFI

  • Near the Palais des Congrès and Abidjan Cathedral

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Abidjan

10 Avenue du General de Gaulle, Plateau, 01 BP 3718
3718 ABIDJAN
Ivory Coast

GPS:5.316425, -4.016372

Telephone +225 27 20 3 18000

Fax +225 20318020

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

N'Restaurant

The Côté Lagune restaurant offers a delicious breakfast buffet, as well as a large variety of tasty dishes prepared with top-quality products at lunchtime and dinner.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  671 reviews

TripAdvisor Rating  4.0/5  584 reviews

Not really a business hotel

Customer review rating 3.5/5

Emmanuel Business - Confirmed reviews ALL

This is already years I am guest of Novotel Abidjan, and personal and place are very nice. But since some month it is really look like missing personal in rush time, and of course service look like poor in that case... Second point, in the room I have got in my last stay, it was no place to have my computer open and work a little bit... (Bad) And last but not least, I am Diamant level in All customer card, and this Novotel is the only one I have never received special attention for my level. No upgrade, no peanuts, no, nothing. I am very surprise when in all other hotel of your company they are always showing special attention and acts....

Wonderful experience

TripAdvisor rating 5.0/5

Koladefad Business - TripAdvisor review

I always have a great time at this hotel. The staff are polite, friendly and treat you like family. I usually stay for long periods at a stretch and each time upon arrival I get upgraded to a suite which itself is a fantastic experience on its own. Will absolutely recommend this hotel. Five stars all the way!

Dear KOLADEFAD, Thank you so much for stay with us @ Novotel Abidjan. Your comment is a lovely reward for our teams. We look forward to welcoming you in Abidjan for your next trip. Kind regards,

A really bad hotel and bad stuff and bad management even from the manager

TripAdvisor rating 1.0/5

ABDALRAHMAN A Business - TripAdvisor review

The hotel housekeeping they steal many times from my room and the front disk didn’t even help and the housekeeping doesn’t even clean my room for couple days sometimes and every guest i have they Ask for his ID and print it or they don’t let him in it was really rude and the made a scene of it

Dear ABDALRAHM We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. cordially,

well located, nice rooms and food

Customer review rating 3.5/5

Samia Business - Confirmed reviews ALL

I liked the rooms, clean and spacious, the food was delicious too, my only complaint is the wifi. The connexion was very slow; I contacted the reception to check it, they checked and they found there was an issue with the wifi of my room. They told me I can change the room when another person in the reception comes but they didn't call back. As I was leaving early I didn't follow up.

Dear samia o., We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customers Service Manager

Very good experience

Customer review rating 5.0/5

M. Business - Confirmed reviews ALL

Fast check in and out very friendly staff and abundant breakfast.

Dear Jaroslaw M., We very much appreciate your comments regarding your stay at the Novotel Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise ASSI Customers Service Manager

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Other web-users rate our hotel

  • 112 reviews 8.8/10 Location
  • 239 reviews 6.3/10 Room
  • 479 reviews 8.1/10 Service
  • 64 reviews 4.8/10 WiFi
  • 157 reviews 6.5/10 Food
  • 84 reviews 7.1/10 Cleanliness
  • 69 reviews 8/10 Breakfast
  • 65 reviews 3/10 Value

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