Novotel Abidjan Marcory 5 stars

Customer review rating (ALL Rating) 4.5/5 349 reviews

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Novotel Abidjan Marcory - Image 1
Novotel Abidjan Marcory - Image 2
Novotel Abidjan Marcory - Image 3
Novotel Abidjan Marcory - Image 4
Bd Valéry Giscard Estaing, Bd Valéry Giscard Estaing, Bd Valéry Giscard Estaing, 225 Novotel Abidjan Marcory, Ivory Coast

Description

Hotel extras

  • In downtown Marcory; business district: 15 minutes; airport: 10 minutes

  • Executive Lounge overlooking the city

  • Free and secure parking lot reserved for guests

  • Het LIVA restaurant met panoramisch uitzicht over de stad

  • L'Escale: Our cigar lounge in a relaxed and stylish setting

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Executive Room, 1 king-size bed, access to the Executive Lounge

Photo out of - Superior Executive Room, 1 king-size bed, access to the Executive Lounge

Relax in our Superior Executive Rooms with a king-size bed, flat-screen TV, coffee machine and bathrobes. Enjoy exclusive access to the Lounge offering breakfast and happy hour every evening.

  • Views:

    Panorama view

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package
  • Web TV
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Views: Panorama view
See availabilities

Modern and comfortable, enjoy our superior rooms, with two single beds, shower or bath, flat-screen TV and coffee machine.

  • Views:

    Panorama view

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package
  • Web TV
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Spacious and bright, our Executive Suite is ideal for your business or leisure stays. Enjoy exclusive access to the lounge with breakfasts and happy hour every evening.

  • Views:

    Panorama view

Max. number of persons
3
Area
From 52 m² / 559 sq ft
Accessibility
Accessible room

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • DTT TV package
  • Web TV
  • 55'/140 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

Novotel Abidjan Marcory

Bd Valéry Giscard Estaing, Bd Valéry Giscard Estaing, Bd Valéry Giscard Estaing
225 Novotel Abidjan Marcory
Ivory Coast

GPS:5.299264, -3.985784

Telephone
Fax +225 27 21 7 11015

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 201 rooms
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • 7 connecting rooms
  • 201 non-smoking rooms
  • 17 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years

Well-being

LIVA POOL

  • Outside
  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 136 parking spaces
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking for a month
  • Parking for a week

LIVA

Photo out of - LIVA

Take a journey through the beautiful landscapes of Provence and the south of France, a unique restaurant that celebrates the cuisine, culture and history of this iconic region.

Cooking style
Mediterranean
Chef name
SIMON MANOUKIAN
Capacity
196
Accessibility
Accessible service
Bd Valéry Giscard Estaing, Bd Valéry Giscard Estaing, Bd Valéry Giscard Estaing, 225 Novotel Abidjan Marcory, Ivory Coast
Telephone +225 27 21 7 11010
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
Subsequent opening hours

Brunch Details

  • brunch buffet
  • brunch platter
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Rooftop
  • Terrace
  • Exceptional View
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Take a journey through the beautiful landscapes of Provence and the south of France, a unique restaurant that celebrates the cuisine, culture and history of this iconic region.

LIVA POOL BAR

Photo out of - LIVA POOL BAR

Le club de piscine Liva est une oasis de verdure où l'on peut savourer les déjeuners au bord de la piscine, sirotez un verre, admirez couchers de soleil à couper le souffle et délectez-vous dans les festivités.

Bar Type
POOL BAR
Accessibility
Accessible service
Telephone +225 27 21 7 11000

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash

Wine and other drinks information

  • Cocktail

Le club de piscine Liva est une oasis de verdure où l'on peut savourer les déjeuners au bord de la piscine, sirotez un verre, admirez couchers de soleil à couper le souffle et délectez-vous dans les festivités.

L'ESCALE

Photo out of - L'ESCALE

Pull into a glamorous Mediterranean stop that is both iconic and remarkable. Le Cigare Lounge transports you to the deck of a yacht, combining travel and charming literary works over cigars and cocktails.

Bar Type
BAR
Capacity
24
Telephone +225 27 21 7 11000

Other informations

Services

  • Musical Entertainment

Pull into a glamorous Mediterranean stop that is both iconic and remarkable. Le Cigare Lounge transports you to the deck of a yacht, combining travel and charming literary works over cigars and cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  349 reviews

Customer review rating 4.0/5

Mahomva W. Business - Confirmed reviews ALL

Dear Mr W., Thank you for sharing your feedback. We are pleased that you appreciated our convenient location and its proximity to your business destinations. We also appreciate your comments regarding our room service menu and its value for money. Please be assured that your feedback will be shared with the concerned team for consideration as we continuously strive to improve our offerings. We hope to have the pleasure of welcoming you back soon. Novotel Abidjan Marcory

Customer review rating 4.5/5

Victor S. M. Business - Confirmed reviews ALL

Dear Mr. M., Thank you for your lovely feedback! We are delighted to know that you had such an enjoyable stay and that everything contributed to a pleasant experience. Your satisfaction means a lot to our team. We look forward to welcoming you back for another memorable stay! Novotel Abidjan Marcory

Customer review rating 4.5/5

Sichali R. Business - Confirmed reviews ALL

Dear Mr. R., Thank you very much for taking the time to share such a detailed and wonderful review. We are delighted to know that you enjoyed the comfort of our rooms, our convenient location and the facilities available throughout your stay. Your kind words about our team's warm welcome and professionalism are particularly appreciated. We will be sure to share your feedback with them. Thank you also for your recommendation. We truly appreciate your trust and look forward to welcoming you back on your next visit! Novotel Abidjan Marcory

Customer review rating 5.0/5

Fleming K. Business - Confirmed reviews ALL

Dear Mr Fleming, Thank you for sharing such a lovely review! We are delighted to hear that you enjoyed your stay, particularly the comfort of your room, our breakfast and the attentiveness of our team. It is also great to know that you appreciated the little touches designed to make your stay more convenient. We sincerely appreciate you bringing the refrigerator issue to our attention and will share this feedback with our technical team for follow-up. Thank you once again for your kind words. We look forward to welcoming you back for another wonderful stay! Novotel Abidjan Marcory

Customer review rating 5.0/5

Mikhoel C. E. D. Business - Confirmed reviews ALL

Dear Mr. D., Thank you so much for your wonderful feedback and continued trust! We are delighted to know that you enjoy our location and consistently appreciate the service provided by our team. It is always a pleasure to welcome you back whenever you visit Abidjan. Your recommendation means a lot to us, and we look forward to seeing you again on your next stay! Novotel Abidjan Marcory

Dear Mr W., Thank you for sharing your feedback. We are pleased that you appreciated our convenient location and its proximity to your business destinations. We also appreciate your comments regarding our room service menu and its value for money. Please be assured that your feedback will be shared with the concerned team for consideration as we continuously strive to improve our offerings. We hope to have the pleasure of welcoming you back soon. Novotel Abidjan Marcory

Customer review rating 4.5/5

Victor S. M. Business - Confirmed reviews ALL

The experience and stay was lovely. Thoroughly enjoyed every moment of it.

Dear Mr. M., Thank you for your lovely feedback! We are delighted to know that you had such an enjoyable stay and that everything contributed to a pleasant experience. Your satisfaction means a lot to our team. We look forward to welcoming you back for another memorable stay! Novotel Abidjan Marcory

Customer review rating 4.5/5

Sichali R. Business - Confirmed reviews ALL

My stay at the hotel was excellent from start to finish. The location could not have been better. It was only a short drive from the office and close to the airport, which made daily travel quick and easy. The neighborhood felt safe and welcoming, with restaurants, shops, and a pharmacy within walking distance. The room was spotless, spacious, and well appointed. The bed was very comfortable, and the blackout curtains and quiet surroundings helped me sleep well every night. The air conditioning worked perfectly, and the Wi-Fi stayed fast and reliable, so I could work and join video calls without interruption. The desk and lighting made the room a productive place to work. The staff stood out most. From check-in to check-out, they were warm, professional, and always ready to help. They handled every request quickly and with a smile. The breakfast buffet offered a wide variety of fresh, high-quality options, and the gym and laundry services made a longer stay easy. Overall, the hotel delivered outstanding comfort, convenience, and value. I highly recommend it to official travelers and visitors alike, and I would gladly stay there again.

Dear Mr. R., Thank you very much for taking the time to share such a detailed and wonderful review. We are delighted to know that you enjoyed the comfort of our rooms, our convenient location and the facilities available throughout your stay. Your kind words about our team's warm welcome and professionalism are particularly appreciated. We will be sure to share your feedback with them. Thank you also for your recommendation. We truly appreciate your trust and look forward to welcoming you back on your next visit! Novotel Abidjan Marcory

Customer review rating 5.0/5

Fleming K. Business - Confirmed reviews ALL

I enjoyed the breakfast, particularly the helpful staff. The room is fantastic. And I like that you make it easy to connect my firestick tv, and easy to request to skip cleaning the room. The refrigerator was not cold... that is my only demerit. The staff were on-point. I had a wonderful visit.

Dear Mr Fleming, Thank you for sharing such a lovely review! We are delighted to hear that you enjoyed your stay, particularly the comfort of your room, our breakfast and the attentiveness of our team. It is also great to know that you appreciated the little touches designed to make your stay more convenient. We sincerely appreciate you bringing the refrigerator issue to our attention and will share this feedback with our technical team for follow-up. Thank you once again for your kind words. We look forward to welcoming you back for another wonderful stay! Novotel Abidjan Marcory

Customer review rating 5.0/5

Mikhoel C. E. D. Business - Confirmed reviews ALL

Great location nearby restaurants, mall and shopping centers at walking distance. Service is fantastic as usual, been staying here every time i stay in Abidjamln. Highly recommended this hotel.

Dear Mr. D., Thank you so much for your wonderful feedback and continued trust! We are delighted to know that you enjoy our location and consistently appreciate the service provided by our team. It is always a pleasure to welcome you back whenever you visit Abidjan. Your recommendation means a lot to us, and we look forward to seeing you again on your next stay! Novotel Abidjan Marcory

Customer review rating 4.5/5

Dia A. Business - Confirmed reviews ALL

Very nice city hotel, nice rooms and spacious

Dear Mr. A., Thank you for your wonderful feedback! We are delighted that you enjoyed our hotel, especially the comfort and spaciousness of our rooms. Your kind words mean a lot to us, and we look forward to welcoming you back soon! Novotel Abidjan Marcory

Customer review rating 2.5/5

Akinyemi L. Business - Confirmed reviews ALL

Decent rooms but inconsistent service. Staff were generally friendly but didn’t necessarily go out of their way. The fact that the hotel flatly refused to bring me plate and cutlery because I didn’t purchase the food from the hotel was mind blowing. This is after purchasing every other meal at the hotel and paying a decent sum for a room. I had never experienced this before and leadership needs to realize that some policies are just plain dumb from a customer service experience perspective. I will definitely not return precisely because of this.

Dear Mr L., Thank you for sharing your feedback. We are sorry that certain aspects of your stay did not meet your expectations, particularly regarding your request for a plate and cutlery. We regret that this situation affected your overall experience. Your comments are valuable and will be shared with our management team as we continuously look for ways to improve our service and ensure a more guest-oriented approach. We hope you may reconsider and give us another opportunity to provide you with a more satisfying experience. Novotel Abidjan Marcory

Customer review rating 4.0/5

Arnaud K. Families - Confirmed reviews ALL

All was good to my satisfaction

Dear Mr K., Thank you for sharing your experience. We are delighted to hear that your stay met your satisfaction and that you enjoyed your time with us. We look forward to welcoming you back for another pleasant experience. Novotel Abidjan Marcory

Customer review rating 4.5/5

Jane R. Business - Confirmed reviews ALL

Well located. Secured. Decathlon next door and shopping just opposite.

Dear Mrs R., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location secure and convenient, with shopping options nearby. Your satisfaction is important to us, and we appreciate your positive remarks. We hope to have the pleasure of welcoming you back soon ! Novotel Abidjan Marcory

Customer review rating 2.0/5

Shahe N. Business - Confirmed reviews ALL

Inattentive staff Dirty walls in the room

Dear Shahe , Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Your comments are very important to us and have been shared with our teams to ensure the necessary improvements are made. We regret that your experience did not meet your expectations and hope to have the pleasure of welcoming you back for a more enjoyable stay. Best regards, The Management Team

Customer review rating 5.0/5

Lieketseng R. L. Business - Confirmed reviews ALL

Awesome i enjoyed all

Dear R., Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back soon. Best regards.

Customer review rating 5.0/5

Achor E. Solo - Confirmed reviews ALL

Very relaxing and peaceful

Dear Mr E., Thank you very much for your nice feedback! We are delighted to hear that you enjoyed our location, the comfort of our rooms, and the peaceful atmosphere of our hotel. Your satisfaction is our greatest reward. We look forward to welcoming you back soon for another relaxing stay. Novotel Abidjan Marcory

Customer review rating 5.0/5

Abdulai B. Business - Confirmed reviews ALL

I had a short stay but it was good

Dear Mr B., Thank you for your feedback! We are glad to hear that you had a good stay, even for a short visit. We hope to have the pleasure of welcoming you again for a longer and equally enjoyable experience. Novotel Abidjan Marcory

Customer review rating 5.0/5

Saria T. Business - Confirmed reviews ALL

I enjoyed my stay, the hotel is clean, rooms very comfortable, people very friendly and the gym as well good

Dear Mrs T., Thank you for taking the time to share your experience. It is a pleasure to know that you had an enjoyable stay and that you appreciated the comfort of our rooms, the cleanliness of the hotel, our facilities, and the attentive service provided by our team. Your kind words are a great source of motivation for all of us. We look forward to welcoming you back on your next visit. Novotel Abidjan Marcory

Customer review rating 5.0/5

Angelic B. Business - Confirmed reviews ALL

You have excellence customer service, well trained and lovely staffs.

Dear Mrs B., Thank you so much for your kind words! We are delighted that you enjoyed the food, comfort, and atmosphere. Your compliments about our team mean a lot to us. We look forward to welcoming you again soon Novotel Abidjan Marcory

Customer review rating 5.0/5

Charles B. Business - Confirmed reviews ALL

belle experience

Cher Monsieur B., Merci beaucoup pour votre chaleureux commentaire. Nous sommes ravis que vous ayez apprécié le confort de votre chambre ainsi que l'accueil de notre équipe. Nous espérons avoir le plaisir de vous accueillir à nouveau pour une nouvelle belle expérience. Novotel Abidjan Marcory.

Customer review rating 4.5/5

Gana B. S. Business - Confirmed reviews ALL

It was an amazing environment and I had a great time. I look forward to spending time at Novotel in the nearest future

Dear Mr S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our environment and had a great experience. We look forward to welcoming you back in the near future. Novotel Abidjan Marcory

Customer review rating 5.0/5

Brown J. H. Business - Confirmed reviews ALL

Very friendly and helpfull

Dear Mr. Brown, Thank you for your kind words regarding the cleanliness and friendliness of our team. We are delighted to hear that you had a pleasant experience and appreciate your positive feedback. We hope to welcome you again soon ! Novotel Abidjan Marcory

Customer review rating 1.5/5

Maamar D. Business - Confirmed reviews ALL

I have been a regular guest at this hotel since it opened. With each stay, I find the service deteriorates a little more. The prices charged are excessive, especially for the extra services.

Dear Mr D., Thank you for taking the time to share your feedback and for your loyalty since the opening of our hotel. We are truly sorry to read that your recent experiences did not meet the standards you have come to expect from us. Your comments regarding the service and pricing are taken very seriously, and we will be sharing them with our management teams to review and address where improvements are needed. We genuinely value your continued trust over the years and would appreciate the opportunity to discuss your concerns further if you are willing, so we can better understand your experience and work towards regaining your confidence. We hope to have the chance to welcome you again and provide you with the level of service you rightly expect. Novotel Abidjan Marcory

Customer review rating 3.0/5

Aissatou D. Business - Confirmed reviews ALL

poor quality of food, not much varieties, late room cleaning and not good quality of accessories (shower cap spoiled), staff not friendly

Dear Mrs D., Thank you for taking the time to share your feedback. We are pleased to know that you appreciated our location and found your stay comfortable. However, we are sorry to learn that several aspects of your experience did not meet your expectations, including the food quality and variety, room cleaning delays, the condition of some amenities, and the service provided by our team. Please accept our sincere apologies for these inconveniences. Your comments have been shared with the relevant departments for immediate review and improvement. We hope to have the opportunity to welcome you again and provide a better experience. Novotel Abidjan Marcory

Other web-users rate our hotel

  • 145 reviews 9.3/10 Location
  • 208 reviews 8.4/10 Room
  • 657 reviews 9/10 Service
  • 12 reviews 5.5/10 WiFi
  • 193 reviews 9.9/10 Vibe
  • 90 reviews 8.7/10 Cleanliness
  • 73 reviews 9/10 Amenities
  • 53 reviews 9.1/10 Breakfast

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