Novotel Abidjan Marcory 5 stars

Customer review rating (ALL Rating) 4.5/5 221 reviews

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Description

Hotel extras

  • In downtown Marcory; business district: 15 minutes; airport: 10 minutes

  • Executive Lounge overlooking the city

  • Free and secure parking lot reserved for guests

  • Het LIVA restaurant met panoramisch uitzicht over de stad

  • L'Escale: Our cigar lounge in a relaxed and stylish setting

Our accommodation(s)

Hotel location

Novotel Abidjan Marcory

Bd Valéry Giscard Estaing, Bd Valéry Giscard Estaing, Bd Valéry Giscard Estaing
225 Novotel Abidjan Marcory
Ivory Coast

GPS:5.299264, -3.985784

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LIVA

Take a journey through the beautiful landscapes of Provence and the south of France, a unique restaurant that celebrates the cuisine, culture and history of this iconic region.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  221 reviews

Customer review rating 3.0/5

Kevor M. O. Business - Confirmed reviews ALL

Room was locked, due some confusion about payment. The front Desk was not professionnal at all, due to mismanagement of receipt and lack of document management.

Dear Mr Kevor M. O., Thank you for your feedback. We are sorry for the inconvenience you experienced regarding the access to your room. Please allow us to clarify that, in accordance with our hotel policy, full payment is required prior to accessing the room. It appears there was a misunderstanding concerning the receipt, which led to the temporary restriction of access. We regret any confusion this may have caused. We also apologize if the interaction at the Front Desk did not meet your expectations. Your comments have been shared with the team to ensure clearer communication and smoother handling of such situations in the future. We appreciate your understanding and hope to welcome you again for a more seamless experience. Kind regard Novotel Abidjan Marcory

Customer review rating 1.0/5

Fatoumata C. Business - Confirmed reviews ALL

Too much noise in my suite I couldn't sleep

Dear Mrs C., We are very sorry to hear that the noise in your suite prevented you from sleeping well. Please accept our sincere apologies for this inconvenience. Your feedback has been noted and shared with the team to help us improve. We hope to have the opportunity to welcome you again under better conditions. Kind regards Novotel Abidjan Marcory

Customer review rating 5.0/5

Coffi Y. Business - Confirmed reviews ALL

Well located, great bedroom, good service, warm Welcome

Dear Mr Coffi Y., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, comfortable accommodations, and the warm welcome from our team. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Novotel Abidjan Marcory

Customer review rating 5.0/5

Xavier B. Business - Confirmed reviews ALL

The hotel is brand new and well located. The staff is very friendly, always looking at options and making you feel at home. In addition, I experienced the cancelling of my flight and I could speak to Ms Oulai Babo, the Front Office Manager, who understood the problem and managed to keep my room for an additional night if the cancelling of my flight was confirmed. I also like the badge on each employee stating "Fan of ..."

Dear Mr B., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the hotel’s location, the friendliness of our team, and the care provided by Ms. Babo. We truly hope to welcome you back again very soon.

Customer review rating 5.0/5

David B. L. Friends - Confirmed reviews ALL

Excellent front desk and restaurant staff. Good location with a nice mall and supermarket accross the street. Modern and comfortable rooms. Very clean.

Dear Mr B. , Thank you very much for your kind feedback. We are delighted that you enjoyed our staff, location, rooms, and cleanliness. We look forward to welcoming you again soon.

Other web-users rate our hotel

  • 97 reviews 9.1/10 Location
  • 122 reviews 8.4/10 Room
  • 386 reviews 9/10 Service
  • 5 reviews 8.8/10 WiFi
  • 144 reviews 9.8/10 Vibe
  • 54 reviews 9.5/10 Amenities
  • 49 reviews 9.6/10 Cleanliness
  • 26 reviews 9.6/10 Breakfast

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