Mövenpick BDMS Wellness Resort Bangkok 5 stars

Dear Timothy, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. Your opinion is very valuable to me in order to reflect on our current service standard and look at ways to further improve our guest's experience in the future. I am delighted to read that you have thoroughly enjoyed your time with us on this occasion and appreciated the comfort of the rooms. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. In the meantime, I acknowledged from your comment about the check in and check out process as well as the delay in food service delivery at the pool. I sincerely empathize with your feeling and deeply apologize for the service shortfall and for the negative impression service left from your recent visit. Rest assured that I have personally reviewed these matters with our Director of Room and our Food & Beverage Manager to take the appropriate corrective measured to enhance the efficiency of our check-in and check-out process as well as re-emphasize our service delivery standards to service attendance to avoid such shortcomings in the future. I trust this will ease your concerns and bring you comfort and reassurance that your feedback matters to me. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Khun Chaiyanut, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for choosing Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued ALL Accor Platinum Elite member, your opinion is very valuable to me as this helps me to reflect on our service standard and look at ways to continuously improve our guest's experience in the future. I am glad to hear that you had you have thoroughly appreciated your time with us, and in particular our resort-style hotel, the convenient location, the breakfast offering, the genuine service from our team, the spa treatment service, along with the overall relaxing atmosphere of the hotel ensuring a relaxing moment with us on this occasion. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits.  Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Khun Pongrapee, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! May I thank you for staying at Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued ALL Accor Gold member, I sincerely appreciate your genuine feedback as this helps me to reflect on our service standard and look at ways to constantly improve our guest's experience in the future. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated the resort's convenient location, the comfort of the room, the excellent service from our team and everything else our resort had to offer for an indulging moment on your recent visit. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits, with hopefully more time to explore all the wellness and well-being facilities and services. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…

Dear Gerald,  Warm greetings from Movenpick BDMS Wellness Resort Bangkok!  Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience.  As a valued ALL Accor member, I sincerely appreciate your genuine feedback as this helps me to reflect on our service standard and look at ways to constantly improve our guest's experience in the future. I am delighted to learn that you have fully enjoyed your time with us and greatly appreciated the cleanliness standard along with the genuine and friendly service from our team. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. I sincerely look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. Best regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok ru…