Novotel Bangkok Platinum Pratunam 4 stars

Customer review rating (ALL Rating) 4.5/5 330 reviews

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220 Petchaburi Road, Ratchathewi, 10400 BANGKOK, Thailand

Description

Hotel extras

  • Connecting to Platinum Shopping Mall with 3 mins walk to Centralworld, Big C and BTS sky train

  • Rooftop bar and infinity pool with city views, serving Mediterranean dishes and cocktails

  • International Breakfast Buffet with Thai, Japanese, Indian, Mediterranean and Western options

  • 5 flexible newly renovated meeting spaces with high resolution 8-metre LED screen

  • Kid's corner available with nearby family attraction such as Siam Ocean World.

Our accommodation(s)

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Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.749701, 100.54007

Telephone
Fax +66 2 160 7200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  330 reviews

TripAdvisor Rating  4.6/5  6,657 reviews

Customer review rating 3.5/5

Ludovic S. D. Couples - Confirmed reviews ALL

Cosy room but the TV is not a Smart TV. Which is also not connected to You tube & Netflix. Breakfast and dinner buffet are excellent but the area needs to be refurbished.

Customer review rating 4.5/5

Tara C. S. Families - Confirmed reviews ALL

Great location, lovely staff and fun New Year's Eve celebrations at the restaurant and then rooftop bar.

Dear Valued Guest, Thank you for your lovely review! We are delighted that you chose to celebrate the New Year with us. It’s wonderful to hear you enjoyed the festivities at our restaurant and rooftop bar, as well as the service from our team. We look forward to welcoming you back for more celebrations in the future! With best regards, Siriporn Pa. Room Division Manager

Customer review rating 5.0/5

Shuoling T. C. Friends - Confirmed reviews ALL

Came for the centralworld countdown and managed to view the fireworks from the hotel room on the 22nd floor. Memorable experience that I’ll keep for a lifetime. Thank you for the memories!

Dear Valued Guest, Thank you for your kind words! We are thrilled that our 22nd-floor views provided such a spectacular backdrop for your countdown experience. Creating 'lifetime memories' for our guests is exactly what we strive for. We look forward to welcoming you back for more memorable moments! With best regards, Siriporn Pa. Room Division Manager

Customer review rating 2.5/5

Jia J. T. Couples - Confirmed reviews ALL

The room was old and it’s not as clean as I expected it to be. First night of stay and I experienced someone knocking on my door midnight around 1-2AM but I didn’t open the door. Later the room service called my room saying I ordered food when I didn’t make any order. It was quite scary to have someone knocking on the door in the middle of the night.

Dear Valued Guest, We sincerely apologize for the distress caused by the late-night knocking and the incorrect room service call. Please be assured that we are investigating this service error to ensure it does not happen again, as your safety and comfort are our top priorities. We have also shared your feedback regarding the room condition with our housekeeping and maintenance teams for immediate review. We hope to have the chance to provide you with a much better experience in the future. With best regards, Siriporn Pa. Room Division Manager

Hotel Lover

TripAdvisor rating 5.0/5

Thitiporn C TripAdvisor review

All good especially service from Alin,Ice,Earn,Affan,James and Job(Concierge) Room clean nice location , recommend Novotel platinum for holiday in Bangkok

Dear Valued Guest, Thank you for the wonderful recommendation! We are especially proud to hear that Alin, Ice, Earn, Affan, James, and Job at Concierge made your Bangkok holiday so special. We will be sure to share your praise with them personally. We look forward to your next visit to Novotel Bangkok Platinum Pratunam! With best regards, Siriporn Pa. Room Division Manager

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Other web-users rate our hotel

  • 2,160 reviews 9.7/10 Location
  • 1,398 reviews 7.7/10 Room
  • 2,745 reviews 9.2/10 Service
  • 24 reviews 7.9/10 WiFi
  • 611 reviews 8.2/10 Cleanliness
  • 587 reviews 8.8/10 Breakfast
  • 480 reviews 6.1/10 Comfort
  • 386 reviews 8.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.