Novotel Bangkok Platinum Pratunam 4 stars

Customer review rating (ALL Rating) 4.1/5 872 reviews

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ALLSAFE approved hotel

Hotel extras

  • Within Platinum Mall, close to Central World, Siam Paragon, BTS Chidlom, Siam train stations

  • Rooftop bar and infinity pool with city views

  • International cuisine availble

  • 5 flexible meeting spaces for casual/business purposes.

  • Free WIFI & spacious working and meeting spaces

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi

GPS:13.749701, 100.54007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


The Square @ Novotel Bangkok Platinum Pratunam offers a trendy and chilled out dining venue with a large selection of International, Asian and Thai favorites "A la carte" menu, All Day Dining and Family Sunday Brunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  872 reviews

TripAdvisor Rating  4.5/5  6,098 reviews

Certificate of excellence 2023

TripAdvisor rating 5.0/5

veronikakO3507FG TripAdvisor review

Hello! I highly recommend lounge in this beautiful hotel. Especially Cara. She was always very nice and kind to us. ☺️ We really enjoyed our time in the an amazing hotel… ☺️ Everything and everyone was so nice!

Good stay

TripAdvisor rating 4.0/5

shidafeni Families - TripAdvisor review

We Always choose Novotel Platinum for our stay in Bangkok . The staff at the lounge was very friendly and the all members welcome drinks made by Neena and Noon have Christmas theme on them, thank you for the warm hospitality and good service ! :)

Wonderful Thai hospitality

TripAdvisor rating 5.0/5

Roving54619657608 TripAdvisor review

Wonderful hospitality received fm check in to the executive lounge experience. Really want to commend Cara and Mi both are just exceptional and we felt well taken care of during our stay. Location is also great near food and amenities.

Dear Roving54619657608, Thank you for choosing Novotel Bangkok Platinum Pratunam for your stay and for taking the time to share your experience. We are delighted to hear that you enjoyed our hospitality from check-in to the executive lounge experience. We would like to thank Cara and Mi for providing you with such a pleasant stay as we strive to make every guest feel at home in our hotel. We are also very glad that you found the location convenient for food and amenities. At Novotel Bangkok Platinum Pratunam, we place great value on delivering an inviting and comforting stay to all of our guests. It is immensely rewarding to hear that we have been successful in this venture, and it is feedback such as yours that encourages us to continue upholding this standard of service excellence. We look forward to welcoming you back soon! Sincerely, Pranravich L Rooms Division Manager

After 7 years later…

TripAdvisor rating 5.0/5

Novia L TripAdvisor review

Revisit after 7 years later, can’t imagine Kafeel (working at 9/F bar) my old friend still remember me, all the good memories came back. I spent everyday of my vacation in the pool side for drinks, foods together with the best service from Kafeel, Alex and their team! Please come to Novotel Platinum and get to know the best team here!

Dear novial2016, Thank you so much for your review and for giving us the opportunity to welcome you back after 7 years! We are pleased to hear that you had a great experience with our team in the 9/F bar, especially Kafeel and Alex. Our team always strives to provide exceptional service to our guests, and we take pride in creating memorable experiences. We hope you'll visit us again soon. Sincerely, Pranravich L Rooms Division Manager

Well located, good stay and room are clean

Customer review rating 4.5/5

N. Families - Confirmed reviews ALL

Nice view, room conditions very good, clean and friendly staff.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pranravich L. Rooms Division Manager

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Other web-users rate our hotel

  • 1,854 reviews 9.4/10 Location
  • 1,409 reviews 6.9/10 Room
  • 1,329 reviews 7.3/10 Service
  • 26 reviews 6.3/10 WiFi
  • 645 reviews 6.8/10 Cleanliness
  • 468 reviews 8/10 Breakfast
  • 5 reviews 10/10 Beach

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