Novotel Bangkok Platinum Pratunam 4 stars

Customer review rating (ALL Rating) 4.5/5 360 reviews

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Description

Hotel extras

  • Connecting to Platinum Shopping Mall with 3 mins walk to Centralworld, Big C and BTS sky train

  • Rooftop bar and infinity pool with city views, serving Mediterranean dishes and cocktails

  • International Breakfast Buffet with Thai, Japanese, Indian, Mediterranean and Western options

  • 5 flexible newly renovated meeting spaces with high resolution 8-metre LED screen

  • Kid's corner available with nearby family attraction such as Siam Ocean World.

Our accommodation(s)

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Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.749701, 100.54007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  360 reviews

Customer review rating 4.5/5

Teh B. S. Families - Confirmed reviews ALL

Overall very comfortable stay with good mattress and bed linen, strong water pressure to have shower after long day walking, feel welcoming(reception,restaurant and lounge)

Dear Valued Guest, Comfort that feels like home—thank you for your lovely feedback ✨ We’re delighted you and your family enjoyed the comfortable bedding, strong shower pressure, and our welcoming team across reception, restaurant, and lounge. It’s also wonderful to hear our housekeeping made your stay even more pleasant. We truly appreciate your kind support and look forward to welcoming you back again soon. With warm regards, Salinthip B. Front Office Manager

Customer review rating 3.5/5

Fredy W. Families - Confirmed reviews ALL

PLUS : - Very good location, good service - Big room, good WIFI MINUS : - AC fan is right above the bed, it hits our head, making sleeping uncomfortable - TV can't use Netflix/YouTube, can't use the internet, so nothing can seen

Dear Valued Guest, Thank you for sharing your detailed feedback with us. We’re pleased to hear you enjoyed our location, spacious room, good WiFi, and the service provided by our team. At the same time, we sincerely regret the discomfort caused by the air-conditioning direction and the limitations with the TV features. Your comments have been shared with the relevant teams for review, as we continuously work to improve both room comfort and in-room entertainment experience. We truly appreciate your feedback and hope to have the opportunity to welcome you and your family back for a more comfortable stay. With warm regards, Salinthip B. Front Office Manager

Customer review rating 5.0/5

Natasha G. Families - Confirmed reviews ALL

Rooms were specious and the service was excellent

Dear Valued Guest, Spacious comfort and excellent service—just how a stay should feel ✨ We’re delighted you enjoyed the room and our team’s service, along with our convenient location. Thank you for your kind support. We look forward to welcoming you and your family back again soon. With warm regards, Salinthip B. Front Office Manager

Customer review rating 5.0/5

Norman G. H. Business - Confirmed reviews ALL

Great

Dear Valued Guest, Great location and a great stay—simple and perfect ✨ Thank you for your perfect score and kind support. We’re delighted everything met your expectations. We look forward to welcoming you back again soon. With warm regards, Salinthip B. Front Office Manager

Customer review rating 5.0/5

Marvin R. M. Couples - Confirmed reviews ALL

The hotel is very accessible to everything. But what made it more special are the staffs working in this hotel. They made sure that our whole stay is perfect and memorable especially Ice who is almost always there to solve our small personal concerns. Btw, they remember you and your room number. Excellent observation 😊

Dear Valued Guest, Seamless stays and memorable service—thank you for such a wonderful review. We’re truly delighted to hear that our team made your stay special, especially Ice, Neena, Thant, and John. Your kind words about their attentiveness and personal touch mean a lot to us and will certainly be shared with them. It’s also great to know that you enjoyed our convenient location and smooth overall experience. We sincerely appreciate your loyalty as an ALL Platinum member and look forward to welcoming you back again soon. With warm regards, Salinthip B. Front Office Manager

Other web-users rate our hotel

  • 2,097 reviews 9.7/10 Location
  • 1,394 reviews 7.9/10 Room
  • 2,796 reviews 9.3/10 Service
  • 21 reviews 8.5/10 WiFi
  • 596 reviews 8.4/10 Cleanliness
  • 595 reviews 8.9/10 Breakfast
  • 434 reviews 8.9/10 Food
  • 395 reviews 8.6/10 Vibe

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