Novotel Bangkok Platinum Pratunam Hotel 4 stars

Customer review rating 4.3/5 9,092 reviews

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Novotel Bangkok Platinum Pratunam
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Room 1

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Hotel extras

  • Free WiFi, generous work space, flatscreen TV

  • Rooftop bar and infinity pool with city views

  • International Seafood Buffet dining

  • 5 flexible meeting spaces for professionals at work

  • Close to taxi boat, free Siam Paragon, BTS Chidlom and Siam

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • SUVARNABHUMIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Children's Club for 3 to 6 years
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road
Ratchathewi
10400
bangkok
thailand

Tel: +6622091700

Fax: (+66)2/1607200

Check-in from 14h00

Check out up to 12h00

  • BUS :  2, 11, 23, 60,93 Platinum Fashion

  • AIRPORT RAIL LINK :  RATCHAPRAROP

  • BTS - BANGKOK SKYTRAIN :  Chidlom or Ratchathewi

  • By plane

    DON MUANG At 26km / 16.16 miles

  • By plane

    SUVARNABHUMI At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 7km / 4.35 miles

GPS :13.750226, 100.54581

Our accommodation(s)

Superior room : Enjoy work and quietness, our superior room mixed modern decor, ergonomic comfort and high end facilities : large double bed or Twin beds, Flat screen TV, free WIFI internet and safety box: Up to 2 adults and 1 child. A unique experience combining relaxation and focus. The executive room treats you like a VIP! Access to the Premier lounge serving breakfast and evening cocktails; comfy double bed, flat screen TV and free Wifi internet. Up to 2 adults and 1 child.

Standard room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 king size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Park View Room with 1 Double Bed

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: Park view *

* Subject to availability

Premier Park View Room with 2 Single Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft

Family Room

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft

Executive Park View Room with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Park View Room with 2 Single Beds

  • Max. number of persons: 4
  • Area: From 27 / 291 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

The Square offers a trendy and chilled out dining venue with a large selection of International, Asian and Thai favorites. Daily buffets and "A la carte" selection.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLATINUM LOUNGE

Non contractual photo

The Platinum lounge is a sophisticated venue, ideal for a quiet chat with friends, casual meetings or recovering after day's shopping.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

View Rooftop Bar Bangkok

Non contractual photo

With a large selection of cocktails, fresh fruit juices and all day snacks; the Pool bar is the perfect place to relax while the sun sinks below Bangkok skyline

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 270

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Bangkok Platinum Pratunam

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,092 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,354 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Valued for money

Customer review rating 4.3/5

Pitchayapon L. Families - 24/11/2020 Confirmed reviews ALL

Overall is good, staffs are friendly but take too long for check-in.

Great service by Mr. Q and Ms. Rachaporn and unbeatable location

Customer review rating 4.3/5

Vito C. Solo - 22/11/2020 Confirmed reviews ALL

I was very lucky to have the service by both Mr. Q and Ms. Rachaporn. They demonstrated the true passion for hospitality business in this tough time.

Good value

Customer review rating 4.3/5

Maksim Solo - 16/11/2020 Confirmed reviews ALL

Everything is good, breakfast could be more various.

Excited but then disappointed

TripAdvisor rating 4.5/5

Lannalife 11/11/2020 TripAdvisor review

If you're for a really comfy bed this is the place for you! If you're looking forward to a wonderful breakfast you'll be disappointed. If you're hoping to enjoy the benefits of the executive wing don't do it! It's just not worth the money. I booked 2 rooms on the executive floor hoping to simply unwind and enjoy but alas, with only 2 different "snacks" to choose from (both of which were very cold!) and a limited stock of drinks and an uninviting area (very small & cramped I might add) it was such a disappointment we never went back to the lounge. The real plus, though, on the executive floor were our rooms (both corner rooms)! They were spacious and the bathroom had a his & hers basin, a bathtub, a seperate shower room and a separate toilet. If you're simply wanting to enjoy the executive wing and don't care about the executive lounge then go ahead and book it. I wouldn't. Simply because I don't think it's worth the extra money.

Dear Lannalife, Thank you for sharing your feedback with us on TripAdvisor. Please allow us to extend sincere apology on not having met some of your expectations. The point you raised about the non response and the overall speed of service has been duly discussed with the management of the hotel and department concerned for immediate improvement in these areas. We nonetheless hope that you were able to enjoy your stay with us and that we shall have the pleasure to welcome you back to Novotel Bangkok Platinum Pratunam again soon. With kind regards, Mark Reyes Asst. Executive Lounge Manager

Cleaning room,well located,service under expectation

Customer review rating 4.3/5

Nesara C. Business - 10/11/2020 Confirmed reviews ALL

Cleaning room,well located,service under expectation I already online check in before but no prepare document and welcome drink coupon,i want to order wine by glass in room service but the restuarant told me only sell by bottle if i want to order in room service.

Dear Nesara C., Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future. Best regards, Mark Reyes Asst. Execuive Lounge Manager Novotelbangkokplatinum.com

F. room is very comfortable

Customer review rating 4.3/5

Yawaluk F. Families - 10/11/2020 Confirmed reviews ALL

The hotel location is in heart of Bangkok that we can walked to Central World. The bed is very comfortable to both of us in F. room. I would like to recommend this hotel for F. during holiday.

Dear Yawaluk, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. With kindest regards, Mark Reyes Asst. Execuive Lounge Manager Novotel Bangkok Platinum Pratunam Novotelbangkokplatinum.com

Great location, disappointing stay.

Customer review rating 4.3/5

Paul Families - 10/11/2020 Confirmed reviews ALL

I came to this hotel with great expectations and perhaps this was my downfall. I have stayed at other hotels which boast an executive wing and lounge (such as the Westin) and so I eagerly chose this more expensive option to bless my wife and 2 children. The executive lounge had 2 sorts of canopes (which were both cold) a small selections of drinks and a very uninviting environment. Hence, we just went there once! The breakfast was also a great disappointment and not what I was expecting. The check in clerk was lovely and very courteous. The rooms were wonderful and were a redeeming part of the hotel, otherwise I would have probably given it a 1 or 2! I did have a very good sleep as the beds were nice and comfortable. We all loved the bathtub and enjoyed it a few times. We also loved the view from the 25th floor. The pool was a disappointment as well. There were lounge chairs there in great need of repairs and were not taken away. Made the place look like a 2 star hotel.

Dear Paul W., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Reyes Asst. Execuive Lounge Manager Novotelbangkokplatinum.com

Well located

Customer review rating 4.3/5

Tobae Couples - 09/11/2020 Confirmed reviews ALL

Comfortable beds and distance to shopping and the ferry. Did not care for the service in the bar and buffet restaurant though.

Good location, very clean room and facility area.

Customer review rating 4.3/5

Krisana S. Families - 09/11/2020 Confirmed reviews ALL

I love to stay at Novotel Bangkok Platinum Pratunam.

Well located, good service, friendly staff, higenic n cleanness room

Customer review rating 4.3/5

S N. Families - 05/11/2020 Confirmed reviews ALL

Very satisfying

Dear S n., Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. With kindest regards, Mark Reyes Asst. Execuive Lounge Manager Novotel Bangkok Platinum Pratunam Novotelbangkokplatinum.com

Good stay and very nice staffs

Customer review rating 4.3/5

Saowared N. Business - 04/11/2020 Confirmed reviews ALL

We arranged meeting with coffee break and buffet dinner for 120 paxs. Sales persons (Khun Pan & Khun May) are good coordinate with our team. The meeting room is large, good view and nice arrangements. Buffet dinner is good. F&B staffs are very nice and perfect preparing function. The room was very clean and large. I had a good sleep here ^_ ^

Dear Saowared, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. With kindest regards, Mark Reyes Asst. Executive Lounge Manager Novotel Bangkok Platinum Pratunam Novotelbangkokplatinum.com

well location and easy to travel

Customer review rating 4.3/5

Thassanee S. Solo - 04/11/2020 Confirmed reviews ALL

it is a hotel that does not take care guest, but the hotel area is not complicated. the guest can walk on their own.

Dear Thassanee S., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Reyes Asst. Executive Lounge Manager Novotelbangkokplatinum.com

well located, friendly staff

Customer review rating 4.3/5

Benjarat S. Families - 03/11/2020 Confirmed reviews ALL

breakfast is very good taste. foods are less than other hotels but very good taste. Croissant and congee are very good. The room is very clean.

Good stay

Customer review rating 4.3/5

Flareon Couples - 30/10/2020 Confirmed reviews ALL

Good​ location and service, nice view in​ the​ room.

Good Stay. Near a tourist attraction.

Customer review rating 4.3/5

Jidapa Couples - 20/10/2020 Confirmed reviews ALL

I'm impressed.

Well located nice staff

Customer review rating 4.3/5

Ying K. Business - 16/10/2020 Confirmed reviews ALL

Good service

Well located

Customer review rating 4.3/5

Anonymous Couples - 16/10/2020 Confirmed reviews ALL

The room was very nice except from the leaking roof in our bedroom. The parking space was quite limited, as the hotel shared the same building as platinum shopping mall.

Disappointed

Customer review rating 4.3/5

Viva Couples - 06/10/2020 Confirmed reviews ALL

The corner room is fine but hot shower took a very long time when my boyfriend and I shower at noon the first day we arrivered there was no hot shower at all. Aircon didn't work well but it was rainy and it wasn't too warm outside but I could imagine if it's not rainy and warm it gonna be so warm in the room too. The pool was so dirty. We wanted to go shopping at Platinum but the access escalator to the shopping mall wasn't opened. Breakfast was OK but food is cold. There is no promotion/discount when hotel guest dine in at the hotel restaurant or bar. Overall, we don't like to go back again. I think I just made the wrong decision to book this hotel. Only positive is the hotel room is cheap.

Dear Arriya , Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future. Best regards, Mark Reyes Asst. Executive Lounge Manager Novotelbangkokplatinum.com

Well located and good stay

Customer review rating 4.3/5

A. Business - 03/10/2020 Confirmed reviews ALL

My room is on floor 24 th , I got a fantastic view of the canal and a central world shopping mall , the room is very nice , the hotel add many a small detail to make my stay so memorable, if I get a chance to stay in bangkok again definitely will back to stay at your hotel again

DearAchara, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments and to hear your words of praise about the hotel. Please rest assured I have shared your remarks with the entire team and they were as pleased as I to hear your feedback. The team and I would like to thank you for choosing Novotel Bangkok Platinum Pratunam - we do hope to have the pleasure of welcoming you back again. With kindest regards, Kritsayapron Vachirachodhithada Guest Experience Manager Novotel Bangkok Platinum Pratunam Novotelbangkokplatinum.com

Let call me for any detailSsSs

Customer review rating 4.3/5

Anonymous Business - 30/09/2020 Confirmed reviews ALL

More commentS to developing your hotel room n your service.

Dear Siripatee, Thank you for your review and feedback of the Novotel Bangkok Platinum Pratunam. We regret to learn of your experience during your stay with us. We will review and improve our service quality so as to better meet our guests' expectations. Nonetheless, we hope to welcome you back to our Hotel in Bangkok in the near future. Best regards, Mark Reyes Asst. Executive Lounge Manager Novotelbangkokplatinum.com

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