Novotel Bangkok Platinum Pratunam 4 stars

Customer review rating (ALL Rating) 4.4/5 502 reviews

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Description

Hotel extras

  • Connecting to Platinum Shopping Mall with 3 mins walk to Centralworld, Big C and BTS sky train

  • Rooftop bar and infinity pool with city views, serving Mediterranean dishes and cocktails

  • International Breakfast Buffet with Thai, Japanese, Indian, Mediterranean and Western options

  • 5 flexible newly renovated meeting spaces with high resolution 8-metre LED screen

  • Kid's corner available with nearby family attraction such as Siam Ocean World.

Our accommodation(s)

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Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.749701, 100.54007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  502 reviews

TripAdvisor Rating  4.5/5  6,562 reviews

Certificate of excellence 2023

Convenient

TripAdvisor rating 5.0/5

Trip62979265019 TripAdvisor review

Convenient hotel with everything under 1 roof. Always my choice of hotel with so many shops, shopping mall and food around the hotel area plus the super good breakfast selection, hi tea and canapés and drinks. I literally can have all my 3 meals inside the hotel 🤭 Best is very attentive and always ensure there’s drink on the table for me. Can see that the hotel is constantly upgrading to keep up with the time. This time back I can see more renovated area at the front area.

A Home Away From Home ♥️

TripAdvisor rating 5.0/5

Teenz_2024 Solo travel - TripAdvisor review

It was my first solo travel when I booked in this hotel, and I must say, i never felt alone during my trip. They’ve been checking on me how I was going and if I need anything from time to time. I felt the care and consideration. The whole team is great! 👌🏻 The location is perfect! Accessible to the Platinum Mall and Pratunam Night Market, there is a direct access to both. Also a covered bridge walk to Centralworld and BIG C, a 5-minute walk, so convenient. There are also food stalls around platinum mall if you want to try local foods. The food choices in the breakfast buffet were superb as well. I will definitely booked in this hotel on my next visit to BKK.

Dear Tennz_2024, Thank you for sharing such a heartfelt review! We’re thrilled to hear that your first solo trip felt like home at Novotel Bangkok Platinum Pratunam. It’s wonderful to know our team’s care and attention made you feel so comfortable and supported throughout your stay—just like family. With our unbeatable location near Platinum Mall, Pratunam Night Market, and the easy access to CentralWorld and Big C, it sounds like you enjoyed the full experience of Bangkok right at our doorstep. We’re also delighted that you loved our breakfast buffet, crafted to kick-start each day with a wide variety of delicious options. We look forward to welcoming you back soon for another memorable stay—it would be our pleasure to be your “home away from home” in Bangkok once again! Warm regards, Pranravich L Director of Rooms

Best Location for Shopping

TripAdvisor rating 5.0/5

melvel79 TripAdvisor review

Location is excellent---adjacent to Platinum mall and connects to the Skybridge making several malls easily accessible. The room is clean and spacious. Breakfast buffet was top-notch. Most of the staff we encountered were very helpful and pleasant to deal with. Overall, I highly recommend.

Dear melvel79, Thank you for your fantastic review! We’re thrilled to hear that our unbeatable location next to Platinum Mall and the convenient Skybridge access to other shopping hotspots made your stay even better. It’s wonderful to know you enjoyed the clean, spacious room and our breakfast buffet, and we’re especially delighted that our team’s warm hospitality left a positive impression. Your recommendation means the world to us, and we can’t wait to welcome you back for another exceptional stay in Bangkok’s shopping paradise! Warm regards, Pranravich L Director of Rooms

Awesome hotel, awesome apartment, awesome executive lounge!😎

TripAdvisor rating 5.0/5

L7522KFpetera TripAdvisor review

I had a wonderful time at the Novotel Bangkok (Platinum Pratunam) over the three nights in question. Incidentally, I booked a lovely apartment with an en-suite bathroom and two toilets, and a lovely lounge (plus garden view) - not cheap, but definitely worth the money. The favourite aspect of my stay? 🤔 The Executive Lounge room benefit for my apartment! 😉 I loved attending afternoon tea and canapes. For one thing, the food was always delicious and always more than adequate (even though not served in big portions). 😋 For another thing, I loved the customer service. Best (you really impressed me with your professionalism and exceptional levels of customer service. 😊 Boss Ice, I love the way you run the Executive Lounge. Your hard work and perfectionism are obvious from the consistently excellent attention to detail and the happy yet focused vibe of the place. 😁 Shine on always, both of you. Cheers, Dr. Dr. Peter (Arthur) 🙂 ☺️ 💖 🌟

Nice stay. Nice executive lounge

TripAdvisor rating 5.0/5

fredyhuo91 Business - TripAdvisor review

Nice stay. very memorable experience. Especially for BEST and ICE ( GRO ) in executive lounge. Very helpful and very friendly... the dishes is good . The room is just oke. . Breakfast is just oke. .......................................

Dear fredyhuo91, Thank you for taking the time to share your experience! We're delighted to hear that your stay was memorable, especially thanks to the fantastic service from BEST and ICE in the Executive Lounge. Their friendly and helpful nature is exactly what we aim to provide, and we’re thrilled they made such a positive impact on your visit. While we’re glad you enjoyed the dishes, we truly appreciate your feedback about the room and breakfast. We’ll make sure to review these areas to ensure an even better experience in the future. We look forward to welcoming you back for more moments of comfort and service excellence! Warm regards, Pranravich L Director of Rooms

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