Novotel Bangkok Platinum Pratunam 4 stars

Customer review rating (ALL Rating) 4.5/5 371 reviews

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Description

Hotel extras

  • Connecting to Platinum Shopping Mall with 3 mins walk to Centralworld, Big C and BTS sky train

  • Rooftop bar and infinity pool with city views, serving Mediterranean dishes and cocktails

  • International Breakfast Buffet with Thai, Japanese, Indian, Mediterranean and Western options

  • 5 flexible newly renovated meeting spaces with high resolution 8-metre LED screen

  • Kid's corner available with nearby family attraction such as Siam Ocean World.

Our accommodation(s)

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Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.749701, 100.54007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  371 reviews

Customer review rating 4.0/5

Huimian E. D. Couples - Confirmed reviews ALL

The bed was very comfy, room was cozy. Didn’t like how the bathroom door is like, but it is ok.

Dear Huimian E. D., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alin U. Assistant Front Office Manager

Customer review rating 5.0/5

Nur I. B. I. Families - Confirmed reviews ALL

Convenient location. Helpful staff. Clean rooms.

Dear Valued Guest, Thank you for the amazing review! We’re so glad you enjoyed our location, clean rooms, and especially the friendly service from our team ✨ It means a lot to know you had a great family stay with us 💛 We can’t wait to welcome you back again soon! Warm regards, Salinthip B. Front Office Manager

Customer review rating 5.0/5

Lana B. Couples - Confirmed reviews ALL

Very good service and fresh room. Breakfast was really good 👍 Very clean and comfortable hotel.

Dear Valued Guest, What a joy to read your review ✨ We’re delighted you enjoyed the service, fresh rooms, and our breakfast selection. Your kind words truly mean a lot, especially your mention of our friendly check-in team. We look forward to welcoming you back for another excellent stay. With warm regards, Salinthip B. Front Office Manager

Customer review rating 5.0/5

Hwee L. C. Families - Confirmed reviews ALL

This hotel is so convenient. Come Bangkok I always stay Novotel platinum. Definitely without fail

Dear Valued Guest, Thank you for the amazing review! We’re so happy you loved Room 2420—consider it noted for your next stay 😉✨ It means a lot to know we’re your go-to hotel in Bangkok, and we truly appreciate your loyalty 💛 We’ve also noted your comment on the welcome drink and will ensure a smoother experience next time. Can’t wait to welcome you and your family back again soon! Warm regards, Salinthip B. Front Office Manager

Customer review rating 5.0/5

M. Y. M. A. A. Business - Confirmed reviews ALL

Perfect thank you all from top management up to all employees one by one. Couldnt thank them enough. The food and the Chef were incredible also and we loved the food.

Dear Valued Guest, It was truly our pleasure to host your group ✨ We’re delighted to hear that both the meeting arrangements and dining experience met your expectations, and your kind recognition of our team means a great deal to all of us. We also appreciate your feedback regarding the welcome experience and will certainly review this to enhance our service further. We look forward to welcoming you back again soon. With warm regards, Salinthip B. Front Office Manager

Other web-users rate our hotel

  • 2,096 reviews 9.7/10 Location
  • 1,403 reviews 8/10 Room
  • 2,868 reviews 9.4/10 Service
  • 21 reviews 8.5/10 WiFi
  • 599 reviews 8.4/10 Cleanliness
  • 596 reviews 9/10 Breakfast
  • 440 reviews 9/10 Food
  • 400 reviews 8.7/10 Vibe

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