Novotel Bangkok Platinum Pratunam 4 stars
Customer review rating (ALL Rating) 4.3/5 692 reviews
ALLSAFE approved hotel
Free WiFi & spacious workspaces
Rooftop bar and infinity pool with city views
International cuisine availble
5 flexible meeting spaces for casual/business purposes.
Within Platinum Mall, close to taxi boat, Siam Paragon mall, BTS Chidlom, Siam train stations
220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thailand
BUS: 2, 11, 23, 60,93 Platinum Fashion
AIRPORT RAIL LINK: RATCHAPRAROP
BTS - BANGKOK SKYTRAIN: Chidlom or Ratchathewi
DON MUANG At 26km / 16 miles
SUVARNABHUMI At 30km / 18 miles - Shuttle paying
HUA LUM PONG At 7km / 4 miles
RACHATHEWI BTS At 0km / 0 miles
SIAM BTS STATION At 0km / 0 miles
GPS:13.750226, 100.54581
Check-in from - Check out up to
The Square offers a trendy and chilled out dining venue with a large selection of International, Asian and Thai favorites. Daily buffets and "A la carte" selection.
The Platinum lounge is a sophisticated venue, ideal for a quiet chat with friends, casual meetings or recovering after day's shopping.
With a large selection of cocktails, fresh fruit juices and all day snacks; the Pool bar is the perfect place to relax while the sun sinks below Bangkok skyline
4 options for you to chose from depending on your tastes. A snack at reception from 4am. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service.
Superior room : Enjoy work and quietness, our superior room mixed modern decor, ergonomic comfort and high end facilities : large double bed or Twin beds, Flat screen TV, free WIFI internet and safety box: Up to 2 adults and 1 child. A unique experience combining relaxation and focus. The executive room treats you like a VIP! Access to the Premier lounge serving breakfast and evening cocktails; comfy double bed, flat screen TV and free Wifi internet. Up to 2 adults and 1 child.
Accessible room
100% genuine reviews from our guests
Find out moreTripAdvisor rating 2.0/5
armanchan TripAdvisor review
The room when i check in smell bad, and already ask for change room but the reception say full. Check in time so long and the staff is rude and very very unhealpfull, never found this services at Accor Hotel. Bathroom Amenities only provide soap, shower gel and shampoo only. Only concierge staff is really very helpfull and quick response. Hot water have to wait for a while
Customer review rating 4.5/5
Ali A. Families - Confirmed reviews ALL
Everything was good but Unfortunately, there was a very bad smell in the lobby and the main entrance
Dear Mr. a., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pranravich L Front Office Manager Novotelbangkokplatinum.com
Customer review rating 3.5/5
C. Friends - Confirmed reviews ALL
we will appreciate if the room is clean everyday
Dear Ms. C., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pranravich L. Front Office Manager Novotelbangkokplatinum.com
Customer review rating 4.0/5
Patricia Y. Friends - Confirmed reviews ALL
We missed the welcome fruit platter but other than that we enjoyed our stay very much.
Dear Ms.Y., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pranravich L. Front Office Manager Novotelbangkokplatinum.com
Customer review rating 3.0/5
Betty P. Friends - Confirmed reviews ALL
Very happy with location Affordable price Yet need to improve: 1. Hotel renovation/ remove the ill-smelling in front of the hotel door/elevator before reaching to hotel room 2. Breakfast serve should be changed at least 30% no of new dishes every 3 days cause we were so sick with the same dishes for breakfast in a whole week. 3. Room services should be available once needed
Dear Ms. P., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Platinum Pratunam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pranravich L Front Office Manager Novotelbangkokplatinum.com
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