Novotel Bangkok Platinum Pratunam 4 stars

Customer review rating (ALL Rating) 4.5/5 327 reviews

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Description

Hotel extras

  • Connecting to Platinum Shopping Mall with 3 mins walk to Centralworld, Big C and BTS sky train

  • Rooftop bar and infinity pool with city views, serving Mediterranean dishes and cocktails

  • International Breakfast Buffet with Thai, Japanese, Indian, Mediterranean and Western options

  • 5 flexible newly renovated meeting spaces with high resolution 8-metre LED screen

  • Kid's corner available with nearby family attraction such as Siam Ocean World.

Our accommodation(s)

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Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.749701, 100.54007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  327 reviews

TripAdvisor Rating  4.6/5  6,657 reviews

Customer review rating 4.5/5

Hameed A. R. A. Families - Confirmed reviews ALL

Well maintained, Location is perfect, Rooms are very clean. You will never be disappointed.

Customer review rating 4.5/5

Swee L. J. K. Couples - Confirmed reviews ALL

It was an enjoyable stay, location is near the shopping malls, room is clean and cosy, staffs are friendly

Dear Valued Guest, Thank you for choosing to stay with us! We are thrilled that you had an enjoyable experience and enjoyed the convenience of being near the shopping district. It is rewarding to know you found your room cosy and our service welcoming. We can’t wait to have you back! With best regards, Siriporn Pa. Rooms Division Manager

Customer review rating 3.0/5

Raymond T. S. L. Families - Confirmed reviews ALL

1) 1st day received 2 dirty bath tower with blood stain. 2) 2nd day ran out of toilet paper and tissue no top up 3) upon check -in time, reception say can extend late checkout on my last day. However, i requested, reception (lady) requested me if want to extend late check-out is 1000BAht per hour.. Wow..

Dear Valued Guest, We sincerely apologize for the issues you encountered with the cleanliness of your towels and the lack of room supplies. This is certainly not the impression we wish to leave. We also regret the frustration caused by the conflicting information regarding late check-out fees. Your comments have been shared with our department heads to ensure these errors are not repeated. We hope to welcome you back for a much better experience in the future. With best regards, Siriporn Pa. Rooms Division Manager

Customer review rating 5.0/5

Olga F. Families - Confirmed reviews ALL

amazing staff

Dear Valued Guest, We are thrilled you loved the pool and our wonderful restaurants, but we are most proud of your "amazing staff" shout-out. We will be sure to share your feedback with the entire team. See you again soon for more great memories! With best regards, Siriporn Pa. Rooms Division Manager

Customer review rating 4.5/5

Muhammad A. B. Z. Families - Confirmed reviews ALL

Located conveniently to mall

Dear Valued Guest, We truly appreciate your kind review and the 9.0 rating. It is wonderful to know that our proximity to the malls made your visit more enjoyable. Providing a convenient and fantastic experience is our top priority, and we hope to host you again on your next visit to the area. With best regards, Siriporn Pa. Rooms Division Manager

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Other web-users rate our hotel

  • 2,161 reviews 9.7/10 Location
  • 1,407 reviews 7.7/10 Room
  • 2,760 reviews 9.2/10 Service
  • 24 reviews 7.9/10 WiFi
  • 617 reviews 8.2/10 Cleanliness
  • 591 reviews 8.7/10 Breakfast
  • 390 reviews 8.1/10 Vibe
  • 375 reviews 6.5/10 Amenities

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