ibis Styles Bangkok Sukhumvit 4 Hotel 3 stars

I forgot my bible in my room, my name is written in the bible. The hotel did not check or contact me. I tried to use my many points to deduct from the hotel bill but was told by reception room was already paid so cannot do it. Overall good hotel, friendly and clean but as now Gold member not happy with unpersonal service

The Room was clean, staff pretty Ok, Pool was amazing, the fitness facility though, not enough for heavylifting, only cardio was available.

I have stayed before and had a positive experience so thought I would stay again. Good room with very comfortable bed and decent facilities. I experienced very friendly, professional and helpful staff throughout the hotel. Some negatives, but fairly minor. For instance, the room didn’t get cleaned one day despite hanging the “clean room” sign on the door about lunchtime and going out for the afternoon. This wasn’t a major problem, but staff on reception ensured it was cleaned the next day.

I have stay at the hotel couple time. Every time I have stay there I felt like my second home. Staff are fantastic and very polite. Housekeeping who clean my room are always smile. The room is very nice and clean. The bed is very comfy. Toilet is very modern and well equipped with good amenties. The location of the hotel is in the hearth of the city and very close to MRT Subway and BTS skytrain. It is made very convenient to travel around town. Definitely will stay here and recommend my friends to stay here as well.

The room is clean

Excellent and good stafs. Reachable area.

It was a corner room. Not like most Ibis rooms, it was very spacious enough. All staffs were kind and looked well-trained. One weak point was that there was some noisy sound from bathroom(?), which was not completely separated.

Really nice style, friendly staff, location in red light district, would stay again

I stayed here earlier this year and I had an excellent stay. This time the pre check in which I did was not working so I had wait 1-2 hours before I could get a room. Why do pre check in if the system is not working. Also, never used the shuttle to Nana before with luggage and so decided to try it this time on leaving. Also not working. However, request of high floor room with a view did work. Despite the above I am going back again 3-5 February. Hoping for more attention to detail!!

I found a lot of people at front desk in Ibis side they have lack of staff sometime. Room condition is new and average amenities setting the best in the room is bed quality I can compare it to sofitel chain but pay 1/3. The best part of this hotel is the restaurant at ground floor I guarantee the taste of hot food and blended juices then move to rooftop bar food there is so so but the cocktails is very good but quite pricey when compare with it’s taste and stunning view I think It’s very worth it.

Average standard! May be I cannot expect too much for a 3 stars hotel!

Everything from the hotel’s front door to my room was quite exceptional, except when I checked out. Your front staff asked me to wait at the lobby while waiting for the room to be checked: I waited for about 15 minutes and then I lost my patience because I had a meeting to attend so I approached your staff to ask whether everything was alright. I found out that she totally forgot that I waited. She did apologize of course but this still adds some ‘flaws’ to your service.

Great front desk staff, clean n new premises, modern n trendy deco. Convenient location but with many nearby red light joints, felt pretty safe with many people walking even late nights. Only problem is very thin walls so got woken up early from noises in adjacent rooms.

The facilities is top class. The front desk is very under staff. The girl that was there, she is so busy that she can't manage to realize that some guests needs less time to take care. I needed her service 3 times when I stayed. Check in, room card key not working, and check out. All 3 times I was there waiting for her to fix problems with other guests. I am not saying she have to take care of us first, but she can ask and know that my issues are much easier than other guests. she was waiting to solve the problems for other guests, while I was waiting for her to solve the problems... Moreover she needs to realize that your front desk is an open enviornment, which she have no where to hide her emotions. these times I waited for her, or when I requested late checkout, she shows a face that is not welcoming. she ins't impolite, but that expression she made (to us, or to other guests) really made me hesitate to go to her for needs. unfortunately, she is the only staff there, and others are obviously trainees. Also, two trainees didn't have the basic manner to treat customers at the elevator. I was going down from the car park, and met 2 trainees in the lift. no greetings or give way... and they cut through me when the lift get to the lobby level.... like are you serious....

very nice pool