Novotel Bangkok Sukhumvit 4 4 stars

Customer review rating (ALL Rating) 4.6/5 1,065 reviews

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Description

Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • "Outdoor garden pool and fitness centre"

  • RedSquare Rooftop Bar with Bangkok view

  • Complimentary Shuttle service to Nana BTS station (conditions apply)

Our accommodation(s)

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Hotel location

Novotel Bangkok Sukhumvit 4

27 Sukhumvit 4, Klongtoey
10110 BANGKOK
Thailand

GPS:13.739315, 100.553097

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

Savour the best of Asian cuisine and Western favourites at our 96 seater Food Exchange restaurant. Friendly staff at this chic All Day Dining venue serves meals that excite the palate. It is located on level 1 and offers street views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,065 reviews

TripAdvisor Rating  4.5/5  762 reviews

Certificate of excellence 2024

My housekeeper Kra-Tae at Novotel Sukhumvit 4 during my recent stay

TripAdvisor rating 5.0/5

roger m TripAdvisor review

During my 10 day stay in December 2024 at Novotel Sukhumvit 4 In Bangkok. My housekeeper for the room I was in during the day was named Kra-Tae, She was wonderful, always cheerful, helpful, and very professional. She is a member of a wonderful staff at Novotel Sukhumvit 4. Novotel Sukhumvit 4 It’s always my home away from home when I’m in Bangkok, I have stayed there at least twice a year for the last five years and I’ve never been disappointed.

Clean and comfortable but not good location

Customer review rating 3.5/5

Johnny T. Solo - Confirmed reviews ALL

Hotel was comfortable and clean. Breakfast spread was good enough. Did not like the location.

Extremely satisfied

Customer review rating 5.0/5

Arup D. Families - Confirmed reviews ALL

We enjoyed our stay in this lovely hotel.

Good to be back

TripAdvisor rating 5.0/5

Thomas C TripAdvisor review

The hotel is on prime location with quick access to BTS Nana. Room was very nice and clean. They always serve me with excellent service here. Thanks to Ploy the lady who recognize me since I came to check-in. Overall, worth to stay & I will definitely come back.

Dear Valued Guest, Thank you for taking out time to share your stay experience with us. We very much appreciate your kind comments and thrilled to know that you were happy with all aspects of your stay and the staff was able to serve you the warm hospitality service. Please be assured that your kind words will be shared to the rest of the team particularly Khun Ploy our receptionist. This will be a notable reward and brighten up her day. Thank you once again for your positive feedback. We will be waiting for your future visit to serve you another wonderful experience. Best Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Ill organised

Customer review rating 1.0/5

Sadia Solo - Confirmed reviews ALL

Its been 2 weeks that I have checkout and I still havent received the TBH 5000 Security amount that was demanded while I was checking in. I dont even know where to contact for the refund.

Dear Ms. B., Warmest Greetings from Novotel Bangkok Sukhumvit 4. First of all, thank you for your recent stay and for taking the time to tell us about your experience. I am sorry to hear that your credit card deposit experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be informed that did seriously investigate and found the credit card pre-authorization was canceled since your departure date. we have rest assured that we are taking the appropriate by request confirmation from the local bank for reference. At the hotel level, there is nothing else we can do. Therefore; highly recommend contacting your credit card bank issuer to find more clarification. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rattana Prasertklang. Front Office Manger

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Other web-users rate our hotel

  • 1,327 reviews 9/10 Location
  • 1,475 reviews 8.1/10 Room
  • 1,579 reviews 8.9/10 Service
  • 41 reviews 7.9/10 WiFi
  • 675 reviews 8.7/10 Cleanliness
  • 628 reviews 8.8/10 Breakfast
  • 417 reviews 7.9/10 Food
  • 314 reviews 8.5/10 Vibe

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