Novotel Bangkok Sukhumvit 4 Hotel 4 stars

Customer review rating 4.4/5 994 reviews
Novotel Bangkok Sukhumvit 4
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Hotel extras

  • Located in the heart of Sukhumvit's vibrant nightlife and entertainment district

  • Live N Dream room concept with a smart pillow for restful night's sleep

  • 600 meter walk to BTS SkyTrain Nana station

  • 1 kilometer from Bumrungrad Hospital

  • Dining options include Food Exchange restaurant for all day dining and RedSquare rooftop bar

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SUVARNABHUMIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Novotel Bangkok Sukhumvit 4

27 Sukhumvit 4
Klongtoey
10110
bangkok
thailand

Tel: +6626592888

Fax: (+66)2/6592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • MRT SUKHUMVIT :   SUKHUMVIT LINE SUKHUMVIT

  • By plane

    DON MUANG At 33km / 20.51 miles

  • By plane

    SUVARNABHUMI At 33km / 20.51 miles - Shuttle paying

GPS :13.739315, 100.553097

Our accommodations

The hotel offers 185 Deluxe and Grand Deluxe rooms with the modern Novotel N'Room design. The new concept room is simple, sleek, and functional with natural lighting, unique wall art, and a full range of amenities to ensure a comfortable stay. Rooms start from 28 m². Each features a 49" Smart TV, comfortable bed, minibar, fridge, safety deposit box, work desk and a range of amenities. All rooms enjoy city views.

Deluxe Room with 1 King bed

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe

Deluxe room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe
Accessible room

Grand Deluxe with 1 King bed

  • Max. number of persons: 3
  • Area: From 33
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Nespresso machine
  • Multimedia hub
  • Bathrobe

Grand Deluxe with 1 King Bed and bathtub

  • Max. number of persons: 3
  • Area: From 36
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Nespresso machine
  • Multimedia hub
  • Bathrobe

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Savour the best of Asian cuisine and Western favourites at our 96 seater Food Exchange restaurant. Friendly staff at this chic All Day Dining venue serves meals that excite the palate. It is located on level 1 and offers street views.

Lunch

06:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RedSquare

Photo non contractuelle / Strictly non binding

RedSquare is Bangkok's only Vodka Rooftop bar with 35+ unique vodka labels. Lovers of premium drinks gather at the innovative rooftop bar to discover vodkas from around the world, sip signature cocktails, and savour creative light bites.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Bangkok Sukhumvit 4

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

994 reviews

tripadvisor

TripAdvisor Rating 4.5/5

304 reviews

Good location, Great Teams.

Customer review rating 4.4/5

Anonymous Solo - 12/02/2020 Confirmed reviews ALL

Overall position. Always feels like coming home. Will come back again as it is my second home. All teams were great. Reception and restaurant teams as well as the restaurant teams.

well located

Customer review rating 4.4/5

Vi Friends - 09/02/2020 Confirmed reviews ALL

Very good stay, nice hotel and wonderfull skybar. Only thing I did not like is the use of carpet instead of parquet in the rooms

Good location, quiet room, but substandard elite recognition

Customer review rating 4.4/5

Flythetail Solo - 06/02/2020 Confirmed reviews ALL

I've stayed at this hotel several times, and recently spent 3 nights here. Obviously I wouldn't return if I had bad experiences in the past. However, this stay was mildly disappointing, mostly because of the lack of elite recognition as a platinum member. Despite arriving late, it took a very long time to check in. I was told that breakfast was not included in the room, but of course breakfast is provided as an elite benefit in Asia for platinum members. I also did not receive a list of benefits, as I usually do. However, I was given welcome drink vouchers and a one-category room upgrade, both of which were appreciated. The room was in good condition and was relatively quiet. The bed and pillows were comfortable as well. Breakfast was satisfactory, about standard for a Novotel. Considering the price, I will probably return to the hotel, but hope that the front desk employees are trained better about the ALL membership program and its benefits for elite members.

Professional service and nice hotel

Customer review rating 4.4/5

Antoine T. Couples - 06/02/2020 Confirmed reviews ALL

Nice and professional welcome check-in from Nan Prew and Persia, room and bathroom was very nice with the phone connection on the TV.

Dear Antoine Daniele T., We are pleased to hear that you were impressed with the hotel but mostly with the service. We are delighted to pass this on to Ms. Nan Ms. Prew and Ms. Persia who strives to make your stay as special. We are looking forward to welcoming you back to the Novotel Bangkok Sukhumvit 4 in the near future. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager

Great location. Bit busy around hotel at night.

Customer review rating 4.4/5

Fabian Business - 05/02/2020 Confirmed reviews ALL

Great location especially if you like the night life. Otherwise it might be at bit busy. Very friendly staff. The rooftop bar and pool is great for relaxing.

Dear fabian f., Thank you for taking time to share your experience following your stay with us. We are pleased to read that you enjoyed of a wonderful stay and that the location, Rooftop bar, pool and our service were very satisfactory. We look forward to hosting you again in the near future. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager
Customer review rating 4.4/5

Anonymous Friends - 05/02/2020 Confirmed reviews ALL

Great staff, always accommodating!

Dear Patricia W., Thank you very much for your kind words, we really appreciate your comments and we are happy that you had an enjoyable stay with us. We W. share your compliment with our team. We are looking forward to seeing you again. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager

Pool issues

TripAdvisor rating 4.5/5

695and 05/02/2020 TripAdvisor review

Our stay at Novotel Sukhumvit 4 was great but I was not happy with some pool issues. First of all it s odd that Ibis styles guests use same pool & lifts which made it extremely busy with only 3 lifts and small pool area. Also I don’t like being chased off the pool area as early as 6pm so they can convert it into a bar area. I was also told ( by the bar manager ) I couldn’t stay because I was wearing flipflops. A pool bar should be casual whether it s on a rooftop with views or not. And 6pm is way too soon to close a pool.

Dear 659and, May we begin by sincerely thanking you for choosing Novotel Bangkok Sukhumvit 4 for your trips to Thailand and for taking the time to complete an online review on TripAdvisor. Your value feedback, it has been brought to our attention that your recent visit with us was not up to our usual exacting our standards and we would like to offer our genuine apologies for the inconvenience about the hotel facilities such as pool area and elevator service you encountered during your recent time with us. Our management team had already met for specifically discussion in the areas we were sadly lacking. Providing the highest levels of hospitality is our overwhelming aim and hearing we have fallen below that standard is something, we would like to address immediately. May we end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests. Best regards, Ms. Supinya Chuchom Front Office Manager

Great stay

Customer review rating 4.4/5

Dawid Couples - 04/02/2020 Confirmed reviews ALL

Great new hotel. Swimming pool with amazing pool. Staff made everything so my honeymoon was perfect in Thailand

Dear Dawid L., We are delighted to read your feedback about your recently stay with us. We are glad that you have enjoyed your stay and we are pleased to hear that you were impressed with the hotel, pool and service. We look forward to hosting you again in the near future at Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager
Customer review rating 4.4/5

Robert H. Business - 03/02/2020 Confirmed reviews ALL

Excellent. Professional and helpful staff. Nice accommodations. Would recommend and will return.

Dear Robert H., We were so pleased to know that everything about your visit exceeded your expectations. We are looking forward to welcoming you back to the hotel in the near future and we thank you for recommending our property to others. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager

Short stayca

Customer review rating 4.4/5

Juz_ian Couples - 02/02/2020 Confirmed reviews ALL

Short stayca as always. Love the pool. Breakfast was great! Service top notch.

Dear Valerian C. Yun Khim C., Thank you for staying with us and taking the time to share feedback. We really appreciate your comments and we are happy that you had an enjoyable stay with us. It’s definitely a boost for us to continuously strive to improve the quality of our services. We look forward to hosting you again in the near future. Kind regards, Nalintip Lertnanawong Assistant Guest Relations Manager

Good stay, helpful staff

Customer review rating 4.4/5

W. Families - 29/01/2020 Confirmed reviews ALL

The staff is really helpful in providing me with various travel options and places to visit. Location is good and walkable to most key attractions

Dear Yu W., It is a pleasure to hear from our guests who have taken the time to compliments our efforts. All the positive mentions of our teams especially Concierge.We are sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Assistant Guest Relations Manager

Excellant Stay

Customer review rating 4.4/5

Amit M. Business - 26/01/2020 Confirmed reviews ALL

Very smooth checkin, room is spacious and nicely decorated. Staff are very gentle and humble. Room service . 5 star for House keeping. Food at restaurent was excellant, small menu very effective.

Dear Amit m., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 4. We are pleased to read that you are particularly impressed with our service and food. We will be sharing your kind comments with our team as it's an encouragement for us to continuously improve the quality of our services. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Assistant Guest Relations Manager

It's just below average

Customer review rating 4.4/5

Chris Business - 26/01/2020 Confirmed reviews ALL

Water pressure was low, street location is horrible, full of traffic. Breakfast was really sad. Room was ok. No cotton buds. Itssupposed to be 4 star

Customer review rating 4.4/5

Anonymous Families - 26/01/2020 Confirmed reviews ALL

Quite goog

Dear Thomas Y., Thank you very much for given us a high score in the survey. It is always a pleasure to receive feedback from our member. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Assistant Guest Relations Manager

Television Amenity

TripAdvisor rating 4.5/5

Venture530608 Business - 26/01/2020 TripAdvisor review

-Hotel needs a good, English news channel--either BBC or CNN, etc. All your guests are not Arab, Indian or Chinese-----but most all the news channels cater to these nationalities, and are mostly local (country) news.Have mentioned this before after many other stays. Really all the other hotesl in Bangkok I have stayed in have a well-known world news channel. Thanks

Dear Venture530608, Warm greetings from Novotel Bangkok Sukhumvit 4. Thank you for choosing Novotel Bangkok Sukhumvit 4 for your visit to Bangkok and for taking the time to provide us with your valuable feedback. We are sorry to hear your disappointment with the English channel news are not varieties . It is unfortunate to read that your recent stay was inconsistent with the usual level of service we always aim to offer to our guests. We would like to apologize once again for the inconveniences and frustrations you were faced with. Your feedback will help us to improve on our services and has been shared the relevant department heads and team members concerned for further improvements and to refocus our maintenance details. Best regards, Ms. Supinya Chuchom Front Office Manager

Love the service

Customer review rating 4.4/5

John S. Families - 25/01/2020 Confirmed reviews ALL

Bed tooooooo soft. Everything else is way over expectations.

Dear Yu S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 4. We were also thrilled to read such a positive feedback overall experience during the stay. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Assistant Guest Relations Manager
Customer review rating 4.4/5

M S. Solo - 20/01/2020 Confirmed reviews ALL

Hello Accor - Front desk staff always very friendly and accommodating. Special mention for Duty Manager Poy, really helpful during myself stay.

Dear Mathew S., We were delighted to read your review about your recent stay at the Novotel Bangkok Sukhumvit 4. We will be sharing your kind comments with our team especially Ms. Poy, who would be delighted to know that they have made a difference to your stay here. Once again, thank you for sharing your experience. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Assistant Guest Relations Manager

Overall accepted with a promotional price

Customer review rating 4.4/5

S. M. C. Couples - 17/01/2020 Confirmed reviews ALL

Room was being clean and tidy. Bed is not being so comfortable. Air conditioning is not so efficient and a little bit hot, especially in afternoon. Breakfast are being good. Housekeeping service being so so, missing toothbrushes , shampoo, conditioner and slippers are being when check-in

Dear Man S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 4. We regret to hear about the shortfall experienced during your stay regards to air conditioning problem.Please rest assured that your feedback has been share to head department concerned in order to improve guest’s experience. We look forward to hosting you again in the near future at the Novotel Bangkok Sukhumvit 4. Kind regards, Nalintip L. Guest Experience Supervisor

Good

Customer review rating 4.4/5

Maria G. Couples - 16/01/2020 Confirmed reviews ALL

Nice hotel. THE best aspect is the swimming pool and the rooftop bar. Very nice view from the bedroom. Good quality breakfast. Sofá in the bedroom not so clean.

Satisfactory

Customer review rating 4.4/5

Anonymous Families - 15/01/2020 Confirmed reviews ALL

Excellent customer service Nice and clean room Bed and pillows were very comfortable. Good buffett breakfast Overall services are very good

Dear Salma K., We are pleased to learn you had wonderful stay with us. The positive mentioned about our service, hotel amenity and breakfast truly appreciate. We will share your feedback to our team accordingly. At the Novotel, we are seeking to provide the memorable stay for all. We look forward to welcoming you soon. Kind regards, Nalintip L. Assistant Guest Relations Manager
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