Novotel Bangkok Sukhumvit 4 4 stars

Customer review rating (ALL Rating) 4.6/5 1,055 reviews

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27 Sukhumvit 4, Klongtoey, 10110 BANGKOK, Thailand

Description

Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • "Outdoor garden pool and fitness centre"

  • RedSquare Rooftop Bar with Bangkok view

  • Complimentary Shuttle service to Nana BTS station (conditions apply)

Our accommodation(s)

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Hotel location

Novotel Bangkok Sukhumvit 4

27 Sukhumvit 4, Klongtoey
10110 BANGKOK
Thailand

GPS:13.739315, 100.553097

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Food Exchange

Savour the best of Asian cuisine and Western favourites at our 96 seater Food Exchange restaurant. Friendly staff at this chic All Day Dining venue serves meals that excite the palate. It is located on level 1 and offers street views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,055 reviews

Customer review rating 4.5/5

David D. Couples - Confirmed reviews ALL

Your staff continue to go above and beyond on a daily basis. They always greet you with a smile and no ask is too much. My only suggestion is the buffet is not hot but that is typical in Asian countries. Your staff were happy to accommodate us when we changed our check out time. Definitely recommend !

Dear Valued Guest, Thank you for your loyalty and taking the time to tell us about your stay experience. We are thrilled to know that your overall experience was satisfactory. Especially, you were happy with our staff service. We strive to provide our guest with the best possible experience and that your positive feedback is encouraging. However, we sincerely apologies for any inconvenience that you may have experienced about the buffet. Guest feedback is crucial for us in continue improving our amenities and service. Rest assured, we will share your feedback with the culinary team to make any necessary changes in future. We hope to have another great chance to welcome you back and serve you better in the future. Best Regards, Phasnonth Pornpanuwat Guest Relation Manager

Customer review rating 4.5/5

David P. Solo - Confirmed reviews ALL

Very friendly hotel . Good staff. Check in very easy. Concierges very helpful. Restaurant staff very good.

Dear Valued Guest, Thank you for taking your time to leave us a review regarding your recent stay at Novotel Bangkok Sukhumvit 4. We are very delighted to know that you were happy and satisfied with all aspects of your stay and that particularly, the staff service met your satisfactions. We will pass on your kind words to the entire staff as a great recognition for their hard work and dedication. Thank you again for your loyalty and always choosing to stay with us. We look forward to welcoming you back in the near future to provide you with another excellent service. Best Regards, Phasnonth Pornpanuwat Guest Relation Manager

Customer review rating 5.0/5

Gorav H. Friends - Confirmed reviews ALL

Excellent stay as always in a great location. Clean, modern and delightful hotel.

Dear Valued Guest, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are glad to learn that you were satisfied in all aspects of our hotel facilities and services. It is incredible feeling to read that your experience met with your expectations and you liked our warm hospitality. Thank you again for sharing your experience, and I hope your next visit will be more pleasant than the previous one. Best Regards, Phasnonth Pornpanuwat Guest Relation Manager

Customer review rating 4.0/5

Andrew V. W. Families - Confirmed reviews ALL

Need to fix the hot water in the shower every days I have to run the water of 20min to get the water only warm you are trying to he eco friendly hot but this isn’t happening

Customer review rating 4.0/5

Robert J. P. J. Solo - Confirmed reviews ALL

Firiendly and helpful staff. Comfortable room. Limited minbar selection. Poor WiFi.

Dear Valued Guest, Thank you for taking your time to tell us about your stay experience. We are delighted to know that you had a comfortable room, and the staff service met your satisfactions. We strive to provide a warm hospitable service for our guests, and your kind words serve as a big motivation for all of us. Please be noted that your positive feedback especially to Khun Pom our housekeeping staff will be conveyed to her as a great recognition for her hard work. At the same time, we would like to express our sincere apologize for any inconvenience caused by the selection of minibar items and our Wi-Fi signal. We assure you that your feedback will be shared with the relevant departments for our further improvement in future. Thank you again for your loyalty and choosing to stay at our hotel. We look forward to serving you again in this near future. Kind Regards, Phasnonth Pornpanuwat Guest Relation Manager

Other web-users rate our hotel

  • 1,191 reviews 9/10 Location
  • 1,331 reviews 8.2/10 Room
  • 1,441 reviews 9.2/10 Service
  • 36 reviews 6.8/10 WiFi
  • 593 reviews 8.3/10 Cleanliness
  • 579 reviews 8.7/10 Breakfast
  • 254 reviews 8.7/10 Vibe
  • 157 reviews 8.6/10 Bar

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