Novotel Bangkok Sukhumvit 4 4 stars

Customer review rating (ALL Rating) 4.6/5 977 reviews

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27 Sukhumvit 4, Klongtoey, 10110 BANGKOK, Thailand

Description

Hotel extras

  • 20-minute Airport Link train-ride to Bangkok

  • "Outdoor garden pool and fitness centre"

  • RedSquare Rooftop Bar with Bangkok view

  • Complimentary Shuttle service to Nana BTS station (conditions apply)

Our accommodation(s)

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Hotel location

Novotel Bangkok Sukhumvit 4

27 Sukhumvit 4, Klongtoey
10110 BANGKOK
Thailand

GPS:13.739315, 100.553097

Telephone
Fax +66 2 659 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

Savour the best of Asian cuisine and Western favourites at our 96 seater Food Exchange restaurant. Friendly staff at this chic All Day Dining venue serves meals that excite the palate. It is located on level 1 and offers street views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  977 reviews

TripAdvisor Rating  4.5/5  751 reviews

Certificate of excellence 2024

No access to sky bar and pool during the evening

TripAdvisor rating 3.0/5

30mikaeld Families - TripAdvisor review

The location of the hotel is good for quick access to main highway in and out of Bangkok. It is a short walk to Nana station. Rooms are basic. Big disappointment was that we had no access to the sky bar and pool area during the evening over the two weekends we staid at the hotel as it had been rented out to privet party.

Dear Valued Guest, Thank you for choosing to stay with us on your recent trip in Bangkok. We are regretted to learn that your stay experience was not met your satisfactions, and we apologize for any inconvenience that may have been caused during your stay We were hosting private functions at our rooftop RedSquare Bar, as the venue is available for private bookings as part of our business offerings. However, we would like to clarify that our hotel provides a variety of alternative dining options. Guests can enjoy meals at our Food Exchange all-day dining restaurant, which serves breakfast, lunch, and dinner. Additionally, our pool bar and swimming pool were operating as per normal hours, and we also offer an in-room dining experience, ensuring multiple choices for our guests. We sincerely apologize for any inconvenience this may have caused. Please rest assured that guest stays, and other hotel facilities were operating as usual. We hope our guests understand that, as an establishment, we aim to maximize business opportunities while also providing a range of dining options for our guest's convenience. Thank you for your comments. We appreciate that you are a big fan of our rooftop venue, and we look forward to welcoming you back on your future visit. Yours sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Great hotel

TripAdvisor rating 5.0/5

Peter T Solo travel - TripAdvisor review

Perfect price perfect French style so how can you go wrong with a breakfast buffet that serves mango and passionfruit jam with a perfect croissant. Thai French fusion food and everything a solo traveller could ever need to hand. And a shout out to Takke who took smiling good care in her work. All the staff just make you feel welcome and at home. A safe go to easy stay.

Dear Valued Guest, Thank you for sharing your positive feedback regarding your stay with us at Novotel Bangkok Sukhumvit 4. It is delightful to read that your overall experience was met your satisfactions. You had an enjoyable dining experience and found our food to be delicious and satisfying. Furthermore, our staff service was excellent and our team especially Khun Takke was able to serve you with a professional service. We assure you that your kind words will be extended to the rest of the team to recognize our wonderful work. Thank you once again for your valuable comment. We all look forward to seeing you on the next visit at the property. Kind Regards, Phasnonth Pornpanuwat Assistant Guest Relation Manager

Nice Hotel - Convenient Location

Customer review rating 4.0/5

Gerry Couples - Confirmed reviews ALL

Had a good experience here - Hotel was nice, clean, and in a convenient location. Had the breakfast each morning, and they do a nice job, with a little bit of everything. Rooftop pool was nice, although fills up quickly - so dont expect a lounger unless you're up there early. Staff was fantastic and friendly! Only disappointment here was the food quality of the room service menu - quite literally had a few bites both times, and that was all i could handle - really not good.

Dear Valued Guest, Thank you for your feedback! We're glad to hear you enjoyed the hotel’s cleanliness, convenient location, and the rooftop pool, as well as the friendly service from our team. We truly appreciate your comments about the breakfast, and we will continue to strive for excellence in every aspect of our service. We also sincerely apologize for your disappointing experience with the room service menu. We are taking your feedback seriously and will be reviewing the quality to ensure that we meet the expectations of our guests. Your feedback is invaluable to us. We look forward to welcoming you again and providing an even better experience next time. Best regards, Hotel Management

Well located with great choices for dining and shopping of essentials

Customer review rating 4.5/5

Avijit D. Families - Confirmed reviews ALL

Early check-in was enabled, we are grateful. We had to cut short our stay because of a personal tragedy and no cancellation charge was levied. Grateful.

Dear Valued Guest, Thank you for your kind feedback. We are glad to hear that the location and dining options were convenient for you, and we appreciate your understanding during the early check-in process. We are truly sorry to hear about your personal tragedy, and we are grateful that we could accommodate your changes without any additional stress. We wish you all the best during this difficult time and hope to welcome you back in the future under better circumstances. Warm regards, Hotel Management

One of the kindest hotel in Bangkok

TripAdvisor rating 5.0/5

francois_0924 TripAdvisor review

It is always my best hotel in Bangkok when I’m come (and I come every 1-2 month) The staff is so nice and everything is always done in anticipated way… It’s a real pleasure to stay in this hotel well situated, near the BTS, where we can go everywhere in Bangkok with. I’m happy to come back soon

Dear Valued Guest, Thank you for taking the time to leave us a comment. Your feedback is greatly appreciated and will be shared with our team. Knowing that our guests are satisfied with our service is a great encouragement for us to continue striving for excellence in future. We hope to have the opportunity to serve you again in the near future. Sincerely, Phasnonth Pornpanuwat Assistant Guest Relation Manager

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Other web-users rate our hotel

  • 1,259 reviews 9/10 Location
  • 1,399 reviews 8.2/10 Room
  • 1,486 reviews 9.1/10 Service
  • 39 reviews 7.8/10 WiFi
  • 650 reviews 8.8/10 Cleanliness
  • 589 reviews 9.1/10 Breakfast
  • 556 reviews 7.3/10 Comfort
  • 376 reviews 6.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.