Mövenpick BDMS Wellness Resort Bangkok

Customer review rating (ALL Rating) 4.4/5 1,079 reviews

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Mövenpick BDMS Wellness Resort Bangkok - Image 1
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2 Wireless Rd Lumpini Pathumwan, 10330 BANGKOK, Thailand

Description

Hotel extras

  • Luxury wellness resort in the heart of urban Bangkok

  • 1.2 acres of lush heritage gardens

  • A blend of healthy-but-indulgent dining and views of the gardens

  • 1,700 sqm. of MICE facilities and flexible garden wedding venue

  • In proximity of BTS, expressways and Khlong Saen Saep Boat Service

Our accommodation(s)

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Hotel location

Mövenpick BDMS Wellness Resort Bangkok

2 Wireless Rd Lumpini Pathumwan
10330 BANGKOK
Thailand

GPS:13.747718, 100.547316

Telephone
Fax +66 2 666 3334

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,079 reviews

TripAdvisor Rating  5.0/5  408 reviews

Certificate of excellence 2024

Well located and Peaceful Place

Customer review rating 5.0/5

M. N. Couples - Confirmed reviews ALL

This was my first time staying at this hotel. I had previously heard about the history of this property when it was still the Swissotel Nai Lert, before it was rebranded as the Mövenpick BDMS Wellness Resort. It was also my first experience staying at a wellness hotel, so I was very excited for this stay. Upon arriving, I found that all the hotel staff had excellent service attitudes, especially the lady who checked in my partner and me. I apologize for not remembering her name, but I want to say that she could be a great role model for hotel staff, as she showed a genuine passion for excellent service. The hotel has a very peaceful atmosphere, ideal for relaxation. Despite being located in the heart of the city, surrounded by many famous shopping malls, we did not experience any noise or disturbance. The room was clean and inviting, making us want to spend more time relaxing there. The staff at the Bittersweet, during both afternoon tea and the evening cocktail service, provided excellent care, frequently checking in to see if we needed anything. This attentiveness made us feel well cared for, and I sincerely commend this aspect of the service. At Khum Hom, where we had dinner, the service was equally outstanding. The food was exceptionally good, and the delightful atmosphere made us forget all the Thai food we had previously tasted. We were also impressed and appreciated the storytelling about the ingredients in each dish. The breakfast at Nourish restaurant offered a wide variety of healthy options, all of high quality and made with good ingredients. I highly recommend it for those who are health-conscious. Overall, this stay was one of the most impressive experiences I’ve ever had. The staff demonstrated a genuine passion for service, reflecting the management’s dedication to training. I’m sure I will return to stay at Mövenpick BDMS Wellness Resort in the near future.

Dear Khun Nattakun, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued Accor ALL Platinum Elite member, your opinion is very valuable to me, in order to reflect on our current service standard and look at ways to further improve the guest's experience in the future. I am delighted to read that you have thoroughly appreciated your time with us, and in particular the hotel's wellness concept, the convenient location, the food offering and above all the friendly and genuine service spirit from our team. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. I look forward to welcoming you again at our Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. With kind regards Rubel Rubel Miah General Manager Mövenpick BDMS Wellness Resort Bangkok ru…

Restful sleep and good service

TripAdvisor rating 5.0/5

Passport56900763457 TripAdvisor review

I had a great stay here during my recent trip. What I like the most is the bed which gave me a good restful sleep. Hotel was clean as well. Had a small injury during my stay and special mention to Tor who helped me around. Tor service level is highly commendable. Would definitely come back again.

Dear Passport56900763457, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for choosing to stay at Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. I genuinely welcome every guest's feedback as this helps me to reflect on our service standard and continuously look at ways to enhance our customer experience. As such, I sincerely thank you for your genuine and candid feedback. I am pleased to know that you have greatly enjoyed your recent stay with us and appreciated the indulging and comfort of our beds, the cleanliness standard in place at the hotel and the genuine and caring service spirit from our team, particularly Khun Tor. I will be glad to share your kind praise with him as I know he will greatly appreciate such recognition. I trust that you have fully recovered from your small injury and had a save travel to your home. We look forward to welcoming you again at our Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful moment, filled with gracious Thai hospitality. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@movenpick.com

Tempur pillows 🫡

TripAdvisor rating 5.0/5

Roam14081135915 TripAdvisor review

The hotel offers a pillow menu and you can choose tempur pillows and more. The concierge team is the best especially TOR! Also the chocolate hour is popular with kids. When i went they had a matcha fountain. The location is not the best because it's more than 10 minute walk to the nearest mall or BTS station. But they offer shuttle service if you can catch it 😉

Dear Roam14081135915, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! May I thank you for selecting Movenpick BDMS Bangkok Hotel on your recent travel to the land of smiles and for taking the time to share your experience. I am delighted to read that your stay was overall to your expectations, and you have thoroughly appreciated our pillow menu to ensure a relaxing and restful night, the genuine care and service from our concierge team, along with the daily Chocolate hour. We look forward to welcoming you again at our Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful moment, filled with gracious Thai hospitality. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@movenpick.com

Feels a bit like a hospital.

TripAdvisor rating 3.0/5

unalomew Families - TripAdvisor review

Good things - Rooms are spacious. Breakfast is great. GM actually chatting to guests and receiving feedback (thanks so much Rubel - also tgank you for letting us stay in the family room), hotel is low rise so it felt quite homey, even more relaxing with the garden in the middle. Things that can be improved - Service is real bad. Mainly the sound and tone of receptionists/staffs. Every extra service is chargeable - big or small. - On the day of check out, you can’t enjoy your afternoon tea even with the late checkout benefit of platinum member, - as a platinum member, you can have a free room upgrade and a lounge access. When I asked to upgrade the room, they said no because I have booked the highest in the upgradable category! This applies to almost every accor hotel not just Movenpick. I found this unsaid/unwritten conditions if upgrade are cheeky. Normally, hotels would give away some freebies (extra beds for kids for example) so I won’t feel too bad for working hard to be a platinum member just to get nothing. But the reservation manager of this Movenpick said she can’t give unless she discussed with the head of the housekeepers first which sounds very weird. Also strong odor at the wellness wing and in front of the gym. To use sauna/steam. You gotta pay. Tight. - the chocolate hour is not buffet. You have yo queue up (unlike other Movenpicks around Thailand) - afternoon tea is not a buffet line either. It came as a set. Not quite exciting. - you are not allowed to take drinks from the club to the room, unlike many other accor hotels. - there’s no coffee takeaway from the breakfast. Unlike most of the accor hotels. Just tight. One mire thing, I think the peacocks shouldn’t be caged.

Dear unalomew, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for staying at Movenpick BDMS Bangkok on this occasion and for taking the time to share your experience. I genuinely welcome very guest's feedback, the good, the bad and the ugly as this helps us to reflect on our service standard and look at ways to improve our guest's experience in the future. However, I understand that your recent stay was not up to your expectations, and you were unhappy with the lack of recognition for your loyalty and patronage to our hotel and for the lack of a friendly service mindset from the receptionist that handled your request. At the onset of this note, please accept my unreserved apologies for the negative impression created on this occasion. This is certainly not the type of arrival experience I would like us to provide to you nor to any guests and it is most unfortunate that we had you leave our doors somewhat disappointed and dissatisfied on this occasion. While I honestly do not have any excuse for the poor impression created on this occasion, rest assured that I have shared your feedback with our Front Office Manager and re-emphasize to all our receptionists about the genuine, welcoming and friendly service spirit aligned with our Movenpick service standards and provide further training and coaching to the concerned associates to improve the welcome experience and recognition for our valuable guests and loyal patrons. Since I have joined the hotel few months ago, we have put a focus on driving the loyalty mindset from our team and systematically and consistently go above and beyond to look after every guest and create a meaningful experience from the arrival to the departure. It was a pleasure meeting you as I welcomed your feedback, and this gave us the opportunity to take remedy action. Nevertheless, I acknowledge that there is still more improvement to do, and rest assured that we will continue training and coaching our team to ensure a warm, friendly and rewarding experience for all our guests. In spite of your disappointment, I sincerely look forward to welcoming you and your family again at Movenpick BDMS Wellness Resort Bangkok and ensuring a more seamless, pleasant and enjoyable time with us on your next visits. If I can be of any personal assistance, please do not hesitate to contact me directly at your convenience. With kind regards Rubel Rubel Miah General Manager Movenpick BDMS Wellness Resort Bangkok rubel.miah@movenpick.com

Island of happiness in the middle of the city

Customer review rating 5.0/5

Erez I. Families - Confirmed reviews ALL

We arrived to movenpick bdms in the end of our long trip and we found a perfect place to relax in the middle of the city. The stuff was so nice, welcoming and nice. The family suite was beyond our expectations. The kids room was so pretty and our girls loved it. Everything was great, from master bad to the bathroom, very beautiful. The food was diversified great and tasty, and the service was the best. We would like to thank our host oil, she was so nice and caring, and help us with all. We definitely find our way back in the future.

Dear Erez, Warm greetings from Movenpick BDMS Wellness Resort Bangkok! Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. As a valued Accor ALL member, your opinion is very valuable to me, in order to reflect on our current service standard and look at ways to further improve the guest's experience in the future. I am delighted to read that you have thoroughly appreciated your time with us, and in particular the hotel's design, the convenient location, the spacious family suite and above all the friendly and genuine service spirit from our team. As the guest's experience and feedback is evolving more towards a digital platform with global review site such as TripAdvisor, if this is at all appropriate, and there is certainly no obligation, may I kindly invite you to share your experience on TripAdvisor as this will certainly help other international travelers to guide their decision and choice for hotel when coming to Bangkok in the future. I look forward to welcoming you and your family again at our Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits. With kind regards Rubel Rubel Miah General Manager Mövenpick BDMS Wellness Resort Bangkok ru…

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.