Dear Ms. D., Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay at Mövenpick Hotel Stuttgart Messe & Congress and were particularly pleased with our cleanliness, breakfast and, above all, the service provided by our team. Your kind words about our service-oriented and attentive colleagues are a great compliment and a wonderful motivation for the entire team. We are also very happy that you enjoyed your dinner at our Italian restaurant and appreciated our sustainable initiatives. It is wonderful to see that these efforts are noticed and appreciated by our guests. We truly appreciate your trust and hope to have the pleasure of welcoming you back to Stuttgart very soon! Kind regards from sunny Stuttgart Airport Guest Relations Team - Mövenpick Hotels Stuttgart

Dear Mr. C., Thank you very much for your wonderful review and for taking the time to share your experience with us. It is wonderful to know that you enjoyed your stay with us and were completely satisfied with everything from the booking and check-in to your room, breakfast, cleanliness and departure. We are especially pleased by your kind words about our front desk team. Your special praise for Ms. Hughes means a great deal to us, and we will be very happy to pass your wonderful feedback on to her. We are sure she will be delighted to know how much her helpfulness and support contributed to your stay. Thank you once again for your kind words. We hope to have the pleasure of welcoming you and your family back to Mövenpick Hotel Stuttgart Messe & Congress in the future. Kind regards, Guest Relations Team - Mövenpick Hotels Stuttgart

Dear Mr. A., thank you very much for sharing your positive feedback with us. We are delighted to hear that you enjoyed your stay at Mövenpick Hotel Stuttgart Messe & Congress! It is great to know that you appreciated our quick check-in process, the variety of our breakfast selection, and our convenient access to public transportation connecting you to the city centre. We are pleased that these aspects contributed to a comfortable and enjoyable short stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon. With kind regards Guest Relations Team - Mövenpick Hotels Stuttgart

Dear Mr. O., Thank you very much for taking the time to share your excellent feedback following your stay with us. We are delighted to hear that you enjoyed your stay and that our convenient location for your trade fair visit was a key advantage for you. It is wonderful to know that you were satisfied with your arrival, your accommodation, the cleanliness, our breakfast selection, and the service provided by our team. Your outstanding rating and your recommendation mean a great deal to us. We are pleased that we could contribute to a successful business trip and hope to welcome you back to Mövenpick Hotel Stuttgart Messe & Congress on your next visit to Stuttgart. Kind regards, Guest Relations Team - Mövenpick Hotels Stuttgart

Dear Ms. J., Thank you very much for your wonderful review and for awarding us 100 out of 100 points! We are delighted to know that you had such an enjoyable stay with us. It is especially rewarding to read your kind words about our reception team. We are so pleased that our colleague took the time to explain the local public transport system, helped you choose the right ticket, and even assisted you with purchasing it. Creating a warm and supportive experience for our guests is exactly what we strive for, and your feedback is a wonderful recognition of that. We will gladly share your compliments with our reception team! We are also very happy that you appreciated our convenient location, the cleanliness of your room, our daily housekeeping service, and the overall value for money. Thank you once again for your recommendation and your trust. We truly look forward to welcoming you back to the Mövenpick Hotel Stuttgart Messe & Congress on your next visit to Stuttgart. Kind regards, Guest Relations Team - Mövenpick Hotels Stuttgart

Dear Ms. L., Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to read that you enjoyed a comfortable stay and particularly appreciated the helpfulness of our receptionist, the comfort of your bed, as well as the cleanliness of your room. It is also wonderful to know that you were satisfied with your booking experience, WiFi, value for money, and both your arrival and departure experience. Your kind recognition of our reception team will be shared with the colleagues involved, who will be pleased to know that their efforts contributed positively to your stay. We are especially grateful for your loyalty as an ALL – Accor Live Limitless member and for your willingness to recommend both our hotel and the loyalty programme. We look forward to welcoming you back to the Mövenpick Hotel Stuttgart Messe & Congress in the near future. Kind regards, Guest Relations Team - Mövenpick Hotels Stuttgart

Liebe Renate, Vielen Dank für Ihr ausführliches Feedback. Es freut uns sehr, dass Sie insbesondere die außerordentlich aufmerksame und hilfsbereite Art unseres Teams – sowohl an der Rezeption als auch beim Frühstück – sowie die perfekte Lage und das fantastische Frühstück hervorheben. Besonders schön ist es zu hören, dass unser Front Office Team Ihnen bei dem technischen Problem mit dem Fernseher schnell helfen konnte und Sie anschließend sogar in ein größeres Zimmer mit funktionierendem TV umziehen konnten, inklusive Unterstützung beim Gepäck. Auch Ihre sehr hohen Bewertungen in nahezu allen Bereichen sowie Ihre Weiterempfehlungsbereitschaft wissen wir sehr zu schätzen. Gleichzeitig nehmen wir Ihre geringere Bewertung im Bereich des Bonusprogramms zur Kenntnis und danken Ihnen für Ihre ehrliche Rückmeldung. Wir würden uns sehr freuen, Sie und Ihre Familie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Tanja Rollny

DEar Stephen, Thank you very much for your feedback. We are very pleased to hear that you especially appreciated the very helpful support from our team, as well as the perfect location for your conference and the airport. We also truly value your excellent ratings in almost all areas and your strong willingness to recommend our hotel. At the same time, we thank you for your evaluation of the accommodation and take it as valuable input for further improvements. We would be delighted to welcome you back again in the future. Kind regards Tanja Rollny

Dear Ms. O., Thank you very much for taking the time to share your detailed feedback regarding your stay with us. We are very pleased to hear your positive comments about our restaurant team during breakfast and lunch, as well as your appreciation of the cleanliness and overall organization. Your kind words will be gladly shared with the respective teams. At the same time, we sincerely regret that your experience at the reception did not meet your expectations. The behavior and service you described, particularly regarding friendliness, communication, and phone availability, do not reflect the standards we strive to maintain. We take your comments very seriously and will address them internally with the team to ensure clear improvements in service quality and guest interaction. Thank you again for your honest feedback. It helps us to continuously improve our services. Dear Ms. O., we would be delighted to welcome you back as our guest in the future and hope to have the opportunity to convince you in all areas of our high service quality. Kind regards Guest Relations Team - Mövenpick Hotels Stuttgart

Dear Guest, thank you very much for taking the time to share your feedback. Your positive rating is a great encouragement for our entire team and much appreciated. We hope to have the pleasure of welcoming you back again in the future. Kind regards from Stuttgart - Germany Your Mövenpick Hotels Stuttgart Team

Sehr geehrte Frau O., wir danken Ihnen vielmals für Ihre Rückmeldung zu Ihrem Aufenthalt im Mövenpick Hotel Stuttgart Messe & Congress. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen Ihr Team der Mövenpick Hotels Stuttgart

Dear Samuel, Thank you for your kind review and for sharing your impressions. We’re very pleased to hear that you enjoyed our rooms, cleanliness, friendly staff, and overall location. At the same time, we appreciate your honest feedback regarding the pricing of our parking and breakfast. We understand that our breakfast offering may not suit every guest equally, especially if you are only looking for something small like a latte. Your comment is very valuable to us, and we will take it into consideration as we continuously review our pricing and options. We hope to have the pleasure of welcoming you again in the future. Best regards, Your Hotel Team

Sehr geehrte Frau P., vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es tut mir sehr leid, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat und es zu Unannehmlichkeiten mit Ihrer Rechnung gekommen ist. Nach meiner Prüfung mit unserem Empfangsteam wurde die Rechnung am 20.03.2026 um 15:51 Uhr erneut per E-Mail an Sie versendet. Ich habe auch geprüft, ob die korrekte E-Mail-Adresse verwendet wurde und dies ist der Fall. Zudem möchte ich bestätigen, dass die gebuchte Zimmerkategorie "Superior Queen" korrekt bereitgestellt wurde. Sollten Sie die Rechnung dennoch nicht erhalten haben, bitte ich Sie, sich direkt an mich zu wenden, damit ich dies umgehend für Sie klären kann: ta… Mir ist es sehr wichtig, dass alle Unterlagen korrekt bei Ihnen ankommen, damit Sie Ihre geschäftlichen Abläufe problemlos fortsetzen können. Vielen Dank für Ihr Verständnis, und ich hoffe, dass wir die Angelegenheit schnell und zu Ihrer Zufriedenheit lösen können. Mit freundlichen Grüßen Tanja Rollny, Communications, CSR & Quality Mövenpick Hotels Stuttgart