Swissôtel Kursaal Bern 4.5 stars

Customer review rating (ALL Rating) 4.7/5 1,929 reviews

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Swissôtel Kursaal Bern - Image 1
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Kornhausstrasse 3, 3013 Bern, Switzerland

Description

Hotel extras

  • Central location with unique views of the old town and the Alps

  • Spacious gym studio with natural light, open 24/7

  • Hotel underground parking garage (CHF 30/night) and tram stop directly out front

  • Various breakfast options, 2 restaurants and 1 cocktail bar incl. large garden lounge

  • Free admission to the in-house Grand Casino Bern

Our accommodation(s)

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Hotel location

Swissôtel Kursaal Bern

Kornhausstrasse 3
3013 Bern
Switzerland

GPS:46.9527915, 7.4481958

Telephone
Fax +41 31 339 53 14

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,929 reviews

Great customer service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The room was clean and comfortable. The customer service was very good as well. My only minor issue is that the breakfast options are not as good as I have had in other hotels.

hotel was good, location of room was not good

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I specifically asked for a quiet room, the room they gave me was opposite of the delivery gate of some kind of medical business and at 06:00 delivery would start until 07:00 and there was a lot of banging and clattering outside which woke me up and made it impossible to sleep until 07:00 when I wanted to wake up.

Noisy

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I was waken up at 5:50 am in the morning by noise of a truck opposite the street/clinic. I sought a helicopter landed.

Overall, a good stay.

Customer review rating 3.5/5

Huw Couples - Confirmed reviews ALL

- Good price (Accor website) and location - Expensive parking - Pillows were very soft and didn’t offer much support - This is another hotel I’ve stayed at where I have thought that a separate door for the toilet would be nice.

Dear Huw Thank you for your feedback. We appreciate your positive remarks about our pricing and location. We understand your concerns regarding the parking fees and pillow comfort, and we value your suggestions regarding restroom privacy. Best regards Selma Ander Swissôtel Kursaal Bern

Loyal customser get VIP treatment

Customer review rating 5.0/5

Mbs Business - Confirmed reviews ALL

As an long-lasting client to the KLursaal I recognize prefered treatment which I highly appreciate. This inlcludes room upgrades, more "service" regarding the free mini bar etc.

Dear MBS Thank you for your kind words and for being a loyal guest at Swissôtel Kursaal Bern. We are delighted to hear that you appreciate the special treatment we strive to provide our valued clients, including room upgrades and complimentary amenities. Best regards Selma Ander Swissôtel Kursaal Bern

Other web-users rate our hotel

  • 827 reviews 9.5/10 Location
  • 1,186 reviews 8.1/10 Room
  • 890 reviews 9.2/10 Service
  • 11 reviews 5.3/10 WiFi
  • 503 reviews 9/10 Breakfast
  • 317 reviews 9.4/10 Vibe
  • 313 reviews 8/10 Cleanliness
  • 88 reviews 9.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.