Mövenpick Dead Sea Jordan

Customer review rating (ALL Rating) 4.5/5 910 reviews

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Description

Hotel extras

  • Genuine Arabic village resort

  • 6 000 m² (1.5 acres) Zara Spa

  • 8 hectares (20 acres) of lush gardens

  • 9 restaurants and bars

  • Renowned for meetings and conferences

Our accommodation(s)

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Hotel location

Mövenpick Dead Sea Jordan

Dead Sea Road, Sweimeh, Po Box 815538
11180 AMMAN
Jordan

GPS:31.71733, 35.586136

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  910 reviews

TripAdvisor Rating  4.5/5  7,096 reviews

Great services and amazing swimming pools

Customer review rating 5.0/5

Zubi A. Families - Confirmed reviews ALL

Loved the hotel and the staff. Rawan Fakhouri was an amazing host. And Abed Theeb from the maintenance did a great job.

Dear Zoubi A., We very much appreciate your comments regarding your stay at the Mövenpick Dead Sea Jordan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rawan Fakhouri Guest Relation Manager

Amazing

TripAdvisor rating 5.0/5

aboudashour Couples - TripAdvisor review

I would like to thanks the hotel and all the staff for the amazing service and hospitality they provided and the beautiful room they gave to us thanks It was a perfect stay perfect service excellent food thanks again And of course will come back again Abdelhay Ashour

Dear aboudashour Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

Nice stay

TripAdvisor rating 5.0/5

929mohammedj TripAdvisor review

Great welcome from reception staff Food delicious and good variety specially breakfast Room cleaned well thank you for housekeeping staff I will recommend this resort to all my family and friends ………………………………………………………………………………………..

Dear 929mohammedj Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

Food poisoned by hotel

TripAdvisor rating 1.0/5

Roam65154062674 TripAdvisor review

I got food poisoning from this hotel which wasn’t ideal but really galling that they still charged me for the meal that poisoned me, weren’t sympathetic at all and offered nothing whatsoever. Whilst I have recovered, I would not recommend.

Dear Roam65154062674, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea and for sharing your feedback on TripAdvisor. We were utterly saddened to read that you left the Dead Sea with less than fond memories. Please note that, our food and beverage is constantly audited and tested to ensure good food quality and to prevent our guest from any sickness. Moreover, food quality is our top priority and food groups are regularly tested with high hygienic results. We hope to have the pleasure of welcoming you back in the not-too-distant future assuring you already in advance of our utmost care and attention to your comfort. Best Regards, Rawan Fakhouri Guest Relation Manager

overall we had so many unpleasant issue at the hotel

Customer review rating 1.0/5

Alhaj Families - Confirmed reviews ALL

1- we had to change 3 rooms due to : Broken toilet, Mold in the bathroom 2- the beach has no toilets for the kids/ old folks , or people with special needs, and this is not acceptable from 5 star hotel 3- the golf cart service is very slow and takes forever to us to beach or pool and we called multiple times just to get served, which is very hard for people with mobility issues, the purpose of the cart is to be available not to wait at the hotel front door empty

Dear Aws H., Thank you for taking the time to tell us about your experience at the Mövenpick Dead Sea Jordan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rawan Fakhouri Guest Relation Manager

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Other web-users rate our hotel

  • 927 reviews 9.2/10 Location
  • 1,951 reviews 8.3/10 Room
  • 3,390 reviews 9.3/10 Service
  • 17 reviews 8.3/10 WiFi
  • 887 reviews 8.2/10 Cleanliness
  • 818 reviews 8.5/10 Amenities
  • 737 reviews 8.2/10 Vibe
  • 711 reviews 9/10 Pool

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