Mövenpick Dead Sea Jordan 5 stars

Customer review rating (ALL Rating) 4.5/5 1,250 reviews

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Mövenpick Dead Sea Jordan - Image 1
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Dead Sea Road, Sweimeh, Po Box 815538, 11180 AMMAN, Jordan

Description

Hotel extras

  • Genuine Arabic village resort

  • 6 000 m² (1.5 acres) Zara Spa

  • 8 hectares (20 acres) of lush gardens

  • 9 restaurants and bars

  • Renowned for meetings and conferences

Our accommodation(s)

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Hotel location

Mövenpick Dead Sea Jordan

Dead Sea Road, Sweimeh, Po Box 815538
11180 AMMAN
Jordan

GPS:31.71733, 35.586136

Telephone
Fax +962 5 356 1122

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,250 reviews

TripAdvisor Rating  4.4/5  7,394 reviews

Amazing Movinpick

TripAdvisor rating 5.0/5

Wander18308818312 TripAdvisor review

My move pick experience was great! The breakfast and dinner was nice the service was fast the food was, my coffee was great! Thanks Nympha Jae Mae Mr. Eyad Alwhaitat for my wonderful meal

8/10

TripAdvisor rating 5.0/5

Daryn K TripAdvisor review

We enjoyed our stay at this private resort. It wasn't very crowded when we went which we valued. It was quiet, and allowed space to rest. The room was clean and spacious. The clothes line was a great addition! We thought including breakfast and dinner was a fantastic choice as it bundled in nicely with the cost of the room. The SPA was lovely and relatively peaceful as well. Rawan was incredbly friendly, polite, and helpful during our stay. The only thing we wished there would have been was a bit more early evening activity (like mini golf or bowling), as everything closed at sundown.

Dear 737darynk Thank you for taking your time to share your experience of your recent stay in our hotel. Your comments are very much appreciated. We were delighted to learn that you had a pleasant stay with us. The entire team is already looking forward to welcome you back to Movenpick Resort and Spa Dead Sea. Warm Regards, Rawan Fakhouri Guest Relation Manager

Wonderful hotel, the best spa and the best staff!

TripAdvisor rating 5.0/5

Laura G TripAdvisor review

We arrived here on 29th December after our flight from Manchester, England with the great driver Faizal - he was so knowledgable and told us all about Jordan, we are grateful to have spoken with him, he was brilliant. As soon as we arrived to the hotel, we felt completely at home. Mohammed on reception was absolutely wonderful, despite it being around 1am when we checked in - he was so friendly and helpful. The design of the hotel is superb and I love the Jordanian influence throughout. We spent the first few days relaxing as we had a busy year back at home with our business. It was great to see our portable table lamps in the restaurant Al Saraya and we are grateful to the restaurant manager (I can't remember his name!) who served us that evening with the traditional Mansaf dish which was so delicious! Breakfast was equally as wonderful and all the staff incredible, we felt so welcomed always. Now onto the fantastic Zara spa - WOW. We had a couples massage on the first day and I had a facial the day after. It was honestly the best massage I have EVER had! Sameer is fantastic, I have never felt so relaxed and he made sure all the tension was out of my back. I could not recommend him enough!! The facial was the same - the best facial I have ever had. We loved the Dead Sea inside pool, what an interesting experience. The spa staff were wonderful throughout. We ventured down to the Dead Sea itself and we had a great experience floating - highly recommend it! The lifeguard on duty was amazing and he helped us with the mud/ getting in and out of the sea as it was rocky in parts. Upon checkout, we spoke with Rawan, she was brilliant and gave us some great advice. A fantastic stay overall - wonderful hotel, relaxing, incredible staff.

Dear laurapR2976CJ Thank you for taking your time to share your experience of your recent stay in our hotel. Your comments are very much appreciated. We were delighted to learn that you had a pleasant stay with us. The entire team is already looking forward to welcome you back to Movenpick Resort and Spa Dead Sea. Warm Regards, Rawan Fakhouri Guest Relation Manager

Customer review rating 2.5/5

Osama A. Families - Confirmed reviews ALL

The hotel has attractive landscaping and offers nice pools, which initially create a pleasant impression. Unfortunately, the experience is let down by very poor customer service overall. The food at Al Saraya buffet, both breakfast and dinner, was among the worst I have tried in Jordan. The customer service there is virtually nonexistent—you have to chase waiters for basic requests, even when the restaurant is not busy. The lack of organization is very noticeable and significantly affects the dining experience. In addition, the gym equipment is very old and poorly maintained, making the fitness facility essentially unusable. While the property itself has potential, serious improvements in service quality, food standards, and facilities are needed to match the hotel’s appearance.

Dear Osama A., Thank you for sharing your feedback regarding your recent stay at Mövenpick Dead Sea Jordan. We are pleased to hear that you found our landscaping and pool areas appealing, but we regret that your experience was overshadowed by service and dining issues. We take guest feedback seriously, particularly concerning dining experiences at Al Saraya. Your observations about the service and food quality will be shared with our management team for their review. We strive to ensure that every guest receives prompt and attentive service, and we regret that this was not your experience. Additionally, we appreciate your comments regarding our gym facilities. We are continuously working to improve and maintain our amenities to ensure they meet guest expectations. Your insights are invaluable in this regard. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future. Best regards, Rawan Fakhouri Guest Relation Manager

Customer review rating 3.5/5

Aikaterini R. Couples - Confirmed reviews ALL

Our stay at Mövenpick Resort & Spa Dead Sea unfortunately did not meet the expectations associated with the Mövenpick name. Our original room faced a construction site and a wastewater treatment facility, resulting in extremely annoying and constant noise. After we complained, we were moved to another room. While the noise level was reduced, the view remained very poor and certainly not what one would expect from a resort at the Dead Sea. The food quality was good; however, there was a serious issue with organization. Food ran out very quickly and took a long time to be replenished, which meant that not all guests were able to eat properly. Overall, the hotel has potential, but significant shortcomings in room location/views and restaurant management negatively affected our experience.

Dear Aikaterini R., Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Resort & Spa Dead Sea. We appreciate your kind words about our facilities and food quality. I regret to learn that your experience was marred by noise disturbances and unsatisfactory views from your room. While we strive to provide a serene environment, we understand that construction activities can impact guest comfort. I appreciate your understanding during the room change process, and I assure you that we take such concerns seriously. Moreover, I apologize for the organization issues you encountered in our dining area. We aim to ensure a pleasant dining experience for all our guests, and I will communicate your feedback to our restaurant management team for their consideration. We value your insights as they help us enhance our services. Thank you once again for your comments. Best regards, Rawan Fakhouri Guest Relation Manager

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Other web-users rate our hotel

  • 840 reviews 9.2/10 Location
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  • 13 reviews 7.7/10 WiFi
  • 1,077 reviews 7.9/10 Cleanliness
  • 1,062 reviews 9.5/10 Breakfast
  • 852 reviews 8.7/10 Amenities
  • 681 reviews 8.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.