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ibis Styles Jerusalem City Center Hotel

Customer review rating 4.3/5 297 reviews

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ibis Styles Jerusalem City Center
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+ 7 Services

Hotel extras

  • Centrally located

  • Next to tram station

  • Wide range of stylish, comfortable rooms

  • Only a 10-minute walk from the Old City

  • Restaurant and chic lobby bar with happy hour

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast included in the price
  • 2 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Bicycles rental
Business services
  • Self service business centre
  • Copy/print service available Paying

Hotel location

ibis Styles Jerusalem City Center

4 Ben Yehuda Street
9462202 jerusalem
israel

Tel: +972732228888

Fax: (+972)732228899

Check-in from 15h00

Check out up to 11h00

  • EGGED :  78 18 75 74 45 CITY CENTER

  • By plane

    BEN GURION INTL At 57km / 35 miles

  • By train

    TRAM At 0km / 0 miles

GPS :31.781733, 35.218697

Our accommodation(s)

Choose from a full range of stylish, comfortable guest rooms with modern furnishings and great views of Jerusalem. Be charmed by the original, contemporary design of these cozy havens with ensuite bathrooms and enjoy their generous amenities.

Our restaurants and bars

DINING ROOM

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IBIS STYLES CAFE

All day brunch. Innovative cuisine and a selection of dishes that can be made into customized menus. A warm welcome, a casual atmosphere and a relaxing environment. Your lunches and dinners will be opportunities for discovery, recounting and sharing

Non contractual photo

BAR

Hotel's stylish lobby bar offers a wide selection of drinks, light meals and hosts a complimentary happy hour for its guests every evening.

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Our guest reviews for
ibis Styles Jerusalem City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

297 reviews

tripadvisor

TripAdvisor Rating 4.0/5

36 reviews

Good Stay

Customer review rating 5.0/5

Amit D. Couples - 13/09/2020 Confirmed reviews ALL

very nice hotel !!!

Great hotel-and amazing location.

Customer review rating 4.5/5

Anonymous Families - 19/03/2020 Confirmed reviews ALL

Nice room. Very central location. Friendly stuff. Clean. Nice design. Good breakfast.

Dear Maya L., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Good times

Customer review rating 4.5/5

Isaac G. Families - 15/03/2020 Confirmed reviews ALL

Nice clean hotel with great central location in the heart of town on the Main Street. Delicious breakfast as well.

Dear Isaac G., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Well located but has issues

Customer review rating 2.5/5

Oz E. Couples - 08/03/2020 Confirmed reviews ALL

The hotel was very nice and clean. Room was a bit cramped but that was expected for this location. Staff was very helpful and nice. There were two main issues during our stay that would prevent us from coming back again, first was the air conditioning, it was a hot day but the air conditioner was set to heat only as it was winter time, Second, early in the morning 7:00 we woke up to loud banging sounds coming from the next door building going through renovations, this was not mentioned when we did our reservation. this made our stay unbearable, I will not come back to this hotel and neither will I recommend anyone else to stay there, which is a shame as it has a very good potential

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Boris Mironov Guest Relations Manager

good

Customer review rating 4.0/5

Pgross Families - 05/03/2020 Confirmed reviews ALL

great breakfast. not a quiet room.noise from the mall drilling in building next door, not really your fault

Dear Phyllis G., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Very well located; modern rooms

Customer review rating 4.0/5

Anonymous Couples - 03/03/2020 Confirmed reviews ALL

The hotel is in a top location at the pedestrian area of the modern city. It seems to be quite new or recently renovated. The room and the bathroom looked very new. The only caveat was that the room was very, very small, even for Ibis standards. The staff at the reception was extremely helpful with information of various kinds and seemed to be genuinely interested in assisting us finding our way around. Breakfast was good (well assorted). The only thing I didn't understand was why the coffee machine and the toaster were removed on Saturday morning. Catering for an international public I found it strange that such a religious rule was imposed on everybody. Considering that on Friday evening there was live music going on outside a bar just across the street from the other Ibis Hotel nearby and that we were told that this was not forbidden, I don't really get the story with the coffee machine and the toaster. Are they forbidden during the Shabat and live music not??? Anyway, the hotel is good value for money. We paid less than we paid at a boutique hotel in TelAviv, a historic hotel in Haifa and a purported luxury resort in Eilat and we left with the impression it had been the best dea of all four.

Dear Maria Josefa F., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Best Location, Beds and Breakfast

Customer review rating 4.0/5

Thomas Families - 28/02/2020 Confirmed reviews ALL

The Hotel is perfectly located, well decorated. 7th Floor room are noisy due to bad isolation with restaurant on the 8th Floor. Breakfast and Happy hours are very good (happy hour could be improved a little bit). Easier instructions on Parking possibilities before arriving could help.

Dear Sophie S., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Beware - building next door

Customer review rating 1.5/5

Miriam R. Couples - 27/02/2020 Confirmed reviews ALL

We felt deceived when at 7.15 building began, construction which has been going on for months.if one has to go out early it may not matter, but we were on vacation. We weren't informed during reservation or check-in . Thus is dishonest. The hotel gives an automatic , petty discount for it, meaning the management is aware but chooses not to inform guests in advance. I wrote a letter but have not received any reply.yet another sign that they don't really care.

Dear Miriam R., I would love to contact you about your complaint. My email H8… Sincerely, Boris Mironov Guest Relations Manager

Excellent Location, delicious breakfast

Customer review rating 5.0/5

Consuelo Couples - 25/02/2020 Confirmed reviews ALL

We had a fantastic stay at the Ibis Styles Jerusalem City Center. Beds were very comfortable, bathroom extremely clean and crispy fresh smell upon entering the room. Breakfast buffet was delicious, loved the food variety. Front desk staff took care of us by providing an electric adapter to operate my curling iron and an umbrella on rainy days.

Dear Zuluaga J., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Well located

Customer review rating 4.0/5

Avi Z. Couples - 25/02/2020 Confirmed reviews ALL

The main problem was the parking problem, we spent a lot of money for that, so the total price for that weekend was expensive, in addition we spent a lot of time to find parking for our car

Dear Avi z., We truly appreciate your kind feedback and recommendations. We are pleased to inform you that the parking lot will be opening soon for your convenience. Sincerely, Boris Mironov Guest Relations Manager

Good stay, well located .

Customer review rating 4.5/5

Vinita K. Solo - 25/02/2020 Confirmed reviews ALL

it was leisure trip getting to know Israel. the hotel is well located and the only thing I would like a change in is maybe 1 or 2 of the breakfast items. day 1 there was no cappuccino machine working or it was just not operational, only Sunday did I get Cappuccino.

Dear vinita k., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Very good location, comfortable stay

Customer review rating 4.0/5

Andrew C. Couples - 22/02/2020 Confirmed reviews ALL

On the whole our experience was a positive one. The staff at reception were all absolutely lovely and could not have been more friendly and helpful. In particular Shireen A at reception was the best thing about the hotel and if only all front of house personnel in hotels could take a leaf........ We did have issues with some of the staff in the bar/restaurant who were for the most part indifferent in their attitude towards guests and in some cases quite rude. We did however complain about this and our complaint was taken seriously and dealt with to our satisfaction.

Dear Andrew C., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

A great hotel in jerusalem

Customer review rating 5.0/5

Adam O. Solo - 19/02/2020 Confirmed reviews ALL

I was 3 nights in the hotel between saturday to tuesday and i wad fascinated. The hotel is really good. The design of the rooms and the public areas. It's very clean and beautiful. The breakfast is very tasty and rich and the view of the city from the dining room is marbelous. All the receptions people were very friendly and that made my stay very good. I have no doubt that i will come to the hotel again and again ❤

Dear Adam O., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Breakfast

TripAdvisor rating 5.0/5

vkripalani 19/02/2020 TripAdvisor review

The items on the breakfast can be improved, otherwise the stay was absolutely lovely. location is superb. staff was very friendly . easy access to transport and old city . would recommend the hotel to friends .

Great location, great breakfast

Customer review rating 4.5/5

Sigrid H. Solo - 13/02/2020 Confirmed reviews ALL

I really enjoyed my 3 nights at the hotel. Central location close to most of the big attractions My room was on the 9th floor overlooking the Old City. The breakfast was really good with plenty to choose from.

Dear Sigrid H., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Nice, clean room.

Customer review rating 4.0/5

Jozsef Families - 12/02/2020 Confirmed reviews ALL

Very good location near to the Old City. Satisfied with the room (good bed). Housekeeping good. Restaurant: enjoyed the breakfast even on Saturday morning. It would be nice to have juice without ice. Online check in is very useful, the people at the reception were kind and helpful.

Dear Jozsef R., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Deception!!

TripAdvisor rating 1.0/5

Julie S Family - 31/12/2019 TripAdvisor review

The employees have no sense of service. As a gold member of the Accor Club I have had not a single Gold Member "present". No drink, no early check in, no openness to change room to a 2 single beds instead of double bed. Moreover, I have had a difficulty with a car park close by, the people at reception provided no support at all considering that it was shabbat and therefore a holliday for them!! Never this hotel again.

Small, noisy, expensive rooms in busy center of Jerusalem. Great breakfast.

TripAdvisor rating 3.0/5

Voyager04430884455 Couples - 28/12/2019 TripAdvisor review

You pay a lot of money for a basic, small and noisy room (even at the backside of the hotel). Great location for those who like to go out an party in Jerusalem. Breakfast buffet is really good and situated on the top floor with nice views over the new city. Friendly staff.

Ibis Styles city centre (green)

TripAdvisor rating 4.0/5

Katie S Solo travel - 24/11/2019 TripAdvisor review

Enjoyed comy bed and pillows, excellent reception staff, helpful kitchen staff. Location perfect. Only thing would have loved small roof top garden to chill / sit in sun to escape busy noisy city - thankyou.

poor servicew

TripAdvisor rating 2.0/5

Voyager15858469103 Couples - 24/10/2019 TripAdvisor review

trying to communicate with the hotel before arrival is almost impossible I asked for the concierge to help me plan a trip and that was a mess. asked for taxi day I am leaving and front desk forgot even thought I received a conformation letter

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