ibis Styles Jerusalem City Center Hotel 0 star

Customer review rating 4.3/5 256 reviews
ibis Styles Jerusalem City Center
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Hotel extras

  • Amazing City Center Location. Tel Aviv - Jerusalem direct train only 36 minutes.

  • Happy Hour every evening in the hotel stylish bar

  • Stylish and modern guest rooms

  • Only 10 minutes walk from the Old City

  • Kosher meal

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast included in the price
  • 2 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Bicycles rental
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Jerusalem City Center

4 Ben Yehuda Street
9462202
jerusalem
israel

Tel: +972732228888

Fax: (+972)732228899

Contact email

Check-in from 15h00

Check out up to 11h00

  • EGGED :   78 18 75 74 45 CITY CENTER

  • By plane

    BEN GURION INTL At 57km / 35 miles

  • By train

    TRAM At 0km / 0 miles

GPS :31.781733, 35.218697

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room

  • Max. number of persons: 2
  • Area: From 17
  • High speed internet
  • Free in Room Mineral Water

Standard Room

  • Max. number of persons: 2
  • Area: From 17
  • High speed internet
  • Free in Room Mineral Water

Standard Room with Balcony

  • Max. number of persons: 2
  • Area: From 16
  • High speed internet
  • Free in Room Mineral Water

Standard Room with Balcony

  • Max. number of persons: 2
  • Area: From 14
  • High speed internet
  • Free in Room Mineral Water

Classic Family Room

  • Max. number of persons: 4
  • Area: From 32
  • High speed internet
  • Free in Room Mineral Water

Superior Room, overlooking historic Jerusalem

  • Max. number of persons: 2
  • Area: From 17
  • High speed internet
  • Free in Room Mineral Water

Superior Room, overlooking historic Jerusalem

  • Max. number of persons: 2
  • Area: From 16
  • High speed internet
  • Free in Room Mineral Water

Family Suite with standing Balcony, overlooking historic Jerusalem

  • Max. number of persons: 4
  • Area: From 30
  • High speed internet
  • Free in Room Mineral Water

Superior Family Room, overlooking historic Jerusalem

  • Max. number of persons: 4
  • Area: From 32
  • High speed internet
  • Free in Room Mineral Water

Our restaurants and bars

DINING ROOM

Type of cuisine: Mediterranean

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS STYLES CAFE

Type of cuisine: Regional

All day brunch. Innovative cuisine and a selection of dishes that can be made into customized menus. A warm welcome, a casual atmosphere and a relaxing environment. Your lunches and dinners will be opportunities for discovery, recounting and sharing

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Hotel's stylish lobby bar offers a wide selection of drinks, light meals and hosts a complimentary happy hour for its guests every evening.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Jerusalem City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

256 reviews

tripadvisor

TripAdvisor Rating 4.0/5

37 reviews

A great hotel in jerusalem

Customer review rating 4.3/5

Adam O. Solo - 19/02/2020 Confirmed reviews ALL

I was 3 nights in the hotel between saturday to tuesday and i wad fascinated. The hotel is really good. The design of the rooms and the public areas. It's very clean and beautiful. The breakfast is very tasty and rich and the view of the city from the dining room is marbelous. All the receptions people were very friendly and that made my stay very good. I have no doubt that i will come to the hotel again and again ❤

Breakfast

TripAdvisor rating 4.0/5

vkripalani 19/02/2020 TripAdvisor review

The items on the breakfast can be improved, otherwise the stay was absolutely lovely. location is superb. staff was very friendly . easy access to transport and old city . would recommend the hotel to friends .

Great location, great breakfast

Customer review rating 4.3/5

Sigrid H. Solo - 13/02/2020 Confirmed reviews ALL

I really enjoyed my 3 nights at the hotel. Central location close to most of the big attractions My room was on the 9th floor overlooking the Old City. The breakfast was really good with plenty to choose from.

Dear Sigrid H., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Nice, clean room.

Customer review rating 4.3/5

Jozsef Families - 12/02/2020 Confirmed reviews ALL

Very good location near to the Old City. Satisfied with the room (good bed). Housekeeping good. Restaurant: enjoyed the breakfast even on Saturday morning. It would be nice to have juice without ice. Online check in is very useful, the people at the reception were kind and helpful.

Dear Jozsef R., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Best location, wonderful stay

Customer review rating 4.3/5

Rikfit Couples - 10/02/2020 Confirmed reviews ALL

Everything is excellent, perfect location close to everywhere. Friendly staff and clean room

Dear Rikfit H., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Great location; adequate accommodations; excellent breakfast

Customer review rating 4.3/5

Dana L. Families - 09/02/2020 Confirmed reviews ALL

Rooms are clean and simple, providing a comfortable bed and a shower with strong pressure. We requested a room change after the first night due to considerable noise for many hours during the night, which was due to the kitchen being above our room (703). Once we were moved farther down floor 7, it was much better. However, guests can still hear considerable brief noise from above, which is the restaurant. The sound of chairs sliding back and forth in the above-floor’s restaurant is noisy. The hotel would benefit from sound insulation between floor 7 and 8. I’d recommend providing washcloths and bar soap for the shower to improve guest experience.

Dear Dana L., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Recommended hotel in a good location.

Customer review rating 4.3/5

Clara D. Business - 06/02/2020 Confirmed reviews ALL

It's my third stay in this hotel and at all of them I had a good experience with the staff and with the room cleaness. The location is great and the breakfast is very good with fresh food and a lot of good options of bread and cheese. I have been recommended this place for friends that were also satisfied with the hotel.

Dear Clara D., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

The worst service ever

Customer review rating 4.3/5

Anna Y. Friends - 28/01/2020 Confirmed reviews ALL

It was a bad stay , i ordered 5 rooms - i didnt got them Close to each other as it was promised to me. We asked for couple of things from the reservation and i didnt got them. The hotel is new with a nice style in the rooms but they r very small

Dear Yakov K., Thank you for taking the time to tell us about your experience at the ibis Styles Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Boris Mironov Guest Relations Manager

Well located, helpful staff.

Customer review rating 4.3/5

Maria Couples - 22/01/2020 Confirmed reviews ALL

Can improve breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Boris Mironov Guest Relations Manager
Customer review rating 4.3/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

Except the smell from shower drain everything was great. Thanks.

Dear viktor S., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Good location for a visit to the old city of Jerusalem

Customer review rating 4.3/5

Ann P. (. Couples - 13/01/2020 Confirmed reviews ALL

We spent 5 nights in a superior room (number 706) at this hotel to do Jerusalem in detail. Hotel was quiet as our room was at the back and the breakfast was excellent. Our only minor criticism was that the tea/coffee was not replenished at all in the room during our stay - most odd, we've never had that happen before in any hotel we've stayed in.

Dear Ann P., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Convenient stay and very good location

Customer review rating 4.3/5

Hans Couples - 11/01/2020 Confirmed reviews ALL

Convenient hotel close to the tramline and easy walking distance to the old city. Small but practical rooms with nice modern decoration. Missed a desk and a second chair. Option to include diner in the booking offered good value for money. Food quality was good, but actual dinner setting deviated from booking offer (buffet style iso 2 course with drink) and we had to go to the other Ibis hotel. Time slot for dinner was limited and reduced our flexibility.

Dear Johannes L., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager
Customer review rating 4.3/5

Anonymous Families - 09/01/2020 Confirmed reviews ALL

Great stay. Room was spacious and clean. Staff very nice.

Dear Glenn N., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager
Customer review rating 4.3/5

Yael A. Families - 04/01/2020 Confirmed reviews ALL

it was perfect!! Many thanks and best regards

Dear Yahel a., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Great Location on the Ben Yehuda pedestrian mall

Customer review rating 4.3/5

David Families - 02/01/2020 Confirmed reviews ALL

We stayed here in late December, 2019. The hotel has a great location on the Ben Yehuda pedestrian mall. The Old City is about 20 minutes away by walking and the Mahane Yehuda Market is also about 20 minutes away by walking. The staff was very helpful and the breakfast on the 8th floor was great - especially the egg sandwiches made and sliced by a chef. We enjoyed the Happy Hour at 8 PM each evening. The Superior sized room was small, but adequate for two people, and priced fairly. The bathroom contained liquid soap, rather than bar soap. The shower stall was large with a good nozzle. The felafel shop across the street (Moshiko) is an excellent place for lunch or dinner. Since the hotel is on a pedestrian mall, you will have to walk one short block from the dropoff or pickpup point (at the corner of Shamai Street and the Lunz Street mall) to the hotel. We took a taxi to the airport at the end of our visit and we were driven by excellent taxi driver Bilal whom the hotel scheduled for us and he came right on time to meet us in the lobby. I would definitely stay here again.

Dear David K., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Boris Mironov Guest Relations Manager

Reservation not honored

Customer review rating 4.3/5

Julian R. Families - 31/12/2019 Confirmed reviews ALL

At checkin my reservation nor my ibis business status was recognized. I had a verbal fight/altercation with your front desk employee, was called a liar and was forced to have ibis corporate office speak to her to confirm my reservation. Was very embarrased as this happened in front if other customers and my family/child. I made this reservation over 9 months ago! Eventually the manager(who was located at another hotel) came over and sorted out the issue and gave us the correct room. Although he stated that he was doing me a "favor" by giving us someone else's room? I am embarrassed for your company for the way that my family was treated. I'm not sure I can stay in another Ibis again. I travel 50 weeks per year. Marriott/Bonvoy Titanium, Hilton Diamond, IHG Spire Ambassador and have NEVER been treated in such a manner. You need to retrain your employees to understand what loyalty and hospitality is about.

Deception!!

TripAdvisor rating 4.0/5

juliesenard Family - 31/12/2019 TripAdvisor review

The employees have no sense of service. As a gold member of the Accor Club I have had not a single Gold Member "present". No drink, no early check in, no openness to change room to a 2 single beds instead of double bed. Moreover, I have had a difficulty with a car park close by, the people at reception provided no support at all considering that it was shabbat and therefore a holliday for them!! Never this hotel again.

Great location, nice hotel

Customer review rating 4.3/5

Marina P. Couples - 30/12/2019 Confirmed reviews ALL

Very pleased

Small, noisy, expensive rooms in busy center of Jerusalem. Great breakfast.

TripAdvisor rating 4.0/5

Voyager04430884455 Couples - 28/12/2019 TripAdvisor review

You pay a lot of money for a basic, small and noisy room (even at the backside of the hotel). Great location for those who like to go out an party in Jerusalem. Breakfast buffet is really good and situated on the top floor with nice views over the new city. Friendly staff.

Noisy hotel & Disappointing front desk

Customer review rating 4.3/5

Robert Friends - 27/12/2019 Confirmed reviews ALL

Pros: + Central location, close to the Old City and major city attractions + New and clean rooms + Good breakfest with variety of options Cons: - Rooms are noisy, lot of inside noise (especially in the rooms with the connecting doors) and outside - The attitude of the front desk - our request for a quiet room was completely ignored (we received room on 2nd floor with the connecting door, we were able to hear every word said by our neighbors). After complain we received another room on the 6th floor - nicer but still very noisy - there was a lot of outside noise. - The front desk personnel gives misleading information about their happy hour offer at the bar on the 8th floor - they told us at least twice that all soft drinks are complimentary, then they charged us for the coke and they argued that only juices were complimentary. On top of that there were no juices served on that day. It's just a stupid coke but their attitude was very annoying and unfriendly! They should be taught some customer service manners... - Rooms are super tiny, so are beds. In general, price vs. quality ratio is pretty low in this Ibis Style hotel.

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