ibis Styles Jerusalem City Center

Customer review rating (ALL Rating) 4.4/5 452 reviews

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Description

Hotel extras

  • Centrally located, Only a 10-minutes walk from the Old City and Jaffa Gate.

  • Next to tram station and easily accessible from Central bus station and Train station

  • Wide range of stylish, comfortable rooms

  • Magnificent Breakfast buffet-Israeli Mediterranean Located on the 8th fl. overlooking the city

  • Located on Ben Yehuda pedestrian boardwalk. Close to Machne Yehuda Market.

Our accommodation(s)

Hotel location

ibis Styles Jerusalem City Center

4 Ben Yehuda Street
9462202 JERUSALEM
Israel

GPS:31.781733, 35.218697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  452 reviews

TripAdvisor Rating  4.0/5  37 reviews

Great location excellent breakfast

Customer review rating 4.5/5

Dileep R. Couples - Confirmed reviews ALL

Everything went well,, except an inadvertent issue in billing which caused a few unnecessary anxiety for me. But very well taken care of — by Mr Nessim and manager Wasim . So thank you both . All staff at reception were very helpful.

Dear DILEEP R., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Services Manager

Feeling cheated

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Hi , I heard a lot about this hotel , and I’ve booked a room with a price of 540 ILS with taxes and fees included , when I arrived to the hotel I had to play another taxes as an Israeli citizen although in the booking itself it should be included . I’ve been explaining this to the reception but they didn’t give me any reasonable reason . I’m very disappointing as an Israeli , and will not recommend to my friends

Dear Amit A., Thank you for taking the time to tell us about your experience at the ibis Styles Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please let me assure you that you haven't been cheated. all online services travel reservation website all the prices are calculated through the IP address that you have ands it's all written in your reservation that israelis must pay the VAT at the hotel We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Customer Services Manager

"price changed"

Customer review rating 2.0/5

Shlomit H. Families - Confirmed reviews ALL

I booked a one night and had one price online and in the email I received.when I arrived in the hotel, they charged me a different price. I had no choice but to pay and stay since it was late to find a new place.

Dear Amit Atias, Thank you for taking the time to tell us about your experience at the ibis Styles Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please let me assure you that you haven't been cheated. all online services travel reservation website all the prices are calculated through the IP address that you have ands it's all written in your reservation that israelis must pay the VAT at the hotel We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Customer Services Manager

Wonderful hotel

Customer review rating 5.0/5

Jasmin Solo - Confirmed reviews ALL

This was a wonderful hotel, comfortable room, amazing location and one of the best buffet breakfasts I've ever experienced at a hotel. All staff were very friendly and helpful, I'll definitely stay again.

Dear JASMIN R., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Services Manager

great location

Customer review rating 5.0/5

Fred C. Couples - Confirmed reviews ALL

lovely breakfast room

Dear FREDERICK c., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Services Manager

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Other web-users rate our hotel

  • 783 reviews 8.9/10 Location
  • 711 reviews 6.5/10 Room
  • 570 reviews 8.9/10 Service
  • 8 reviews 9.6/10 WiFi
  • 481 reviews 9.2/10 Breakfast
  • 304 reviews 8.5/10 Cleanliness
  • 180 reviews 8/10 Vibe
  • 9 reviews 0.9/10 Bar

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