The hotel is in a top location at the pedestrian area of the modern city. It seems to be quite new or recently renovated. The room and the bathroom looked very new. The only caveat was that the room was very, very small, even for Ibis standards. The staff at the reception was extremely helpful with information of various kinds and seemed to be genuinely interested in assisting us finding our way around. Breakfast was good (well assorted). The only thing I didn't understand was why the coffee machine and the toaster were removed on Saturday morning. Catering for an international public I found it strange that such a religious rule was imposed on everybody. Considering that on Friday evening there was live music going on outside a bar just across the street from the other Ibis Hotel nearby and that we were told that this was not forbidden, I don't really get the story with the coffee machine and the toaster. Are they forbidden during the Shabat and live music not??? Anyway, the hotel is good value for money. We paid less than we paid at a boutique hotel in TelAviv, a historic hotel in Haifa and a purported luxury resort in Eilat and we left with the impression it had been the best dea of all four.

The Hotel is perfectly located, well decorated. 7th Floor room are noisy due to bad isolation with restaurant on the 8th Floor. Breakfast and Happy hours are very good (happy hour could be improved a little bit). Easier instructions on Parking possibilities before arriving could help.

We felt deceived when at 7.15 building began, construction which has been going on for months.if one has to go out early it may not matter, but we were on vacation. We weren't informed during reservation or check-in . Thus is dishonest. The hotel gives an automatic , petty discount for it, meaning the management is aware but chooses not to inform guests in advance. I wrote a letter but have not received any reply.yet another sign that they don't really care.

We had a fantastic stay at the Ibis Styles Jerusalem City Center. Beds were very comfortable, bathroom extremely clean and crispy fresh smell upon entering the room. Breakfast buffet was delicious, loved the food variety. Front desk staff took care of us by providing an electric adapter to operate my curling iron and an umbrella on rainy days.

The main problem was the parking problem, we spent a lot of money for that, so the total price for that weekend was expensive, in addition we spent a lot of time to find parking for our car

it was leisure trip getting to know Israel. the hotel is well located and the only thing I would like a change in is maybe 1 or 2 of the breakfast items. day 1 there was no cappuccino machine working or it was just not operational, only Sunday did I get Cappuccino.

On the whole our experience was a positive one. The staff at reception were all absolutely lovely and could not have been more friendly and helpful. In particular Shireen A at reception was the best thing about the hotel and if only all front of house personnel in hotels could take a leaf........ We did have issues with some of the staff in the bar/restaurant who were for the most part indifferent in their attitude towards guests and in some cases quite rude. We did however complain about this and our complaint was taken seriously and dealt with to our satisfaction.

I was 3 nights in the hotel between saturday to tuesday and i wad fascinated. The hotel is really good. The design of the rooms and the public areas. It's very clean and beautiful. The breakfast is very tasty and rich and the view of the city from the dining room is marbelous. All the receptions people were very friendly and that made my stay very good. I have no doubt that i will come to the hotel again and again ❤

The items on the breakfast can be improved, otherwise the stay was absolutely lovely. location is superb. staff was very friendly . easy access to transport and old city . would recommend the hotel to friends .

I really enjoyed my 3 nights at the hotel. Central location close to most of the big attractions My room was on the 9th floor overlooking the Old City. The breakfast was really good with plenty to choose from.

Very good location near to the Old City. Satisfied with the room (good bed). Housekeeping good. Restaurant: enjoyed the breakfast even on Saturday morning. It would be nice to have juice without ice. Online check in is very useful, the people at the reception were kind and helpful.

The employees have no sense of service. As a gold member of the Accor Club I have had not a single Gold Member "present". No drink, no early check in, no openness to change room to a 2 single beds instead of double bed. Moreover, I have had a difficulty with a car park close by, the people at reception provided no support at all considering that it was shabbat and therefore a holliday for them!! Never this hotel again.

You pay a lot of money for a basic, small and noisy room (even at the backside of the hotel). Great location for those who like to go out an party in Jerusalem. Breakfast buffet is really good and situated on the top floor with nice views over the new city. Friendly staff.

Enjoyed comy bed and pillows, excellent reception staff, helpful kitchen staff. Location perfect. Only thing would have loved small roof top garden to chill / sit in sun to escape busy noisy city - thankyou.

trying to communicate with the hotel before arrival is almost impossible I asked for the concierge to help me plan a trip and that was a mess. asked for taxi day I am leaving and front desk forgot even thought I received a conformation letter