ibis Styles Jerusalem City Center Hotel 0 star

As above. Loved the location but would not recommend if you want a quiet retreat.. Being in the centre of ben Yehuda street meant exposure to building being demolished close to hotel so quite noisy unless close the windows . We were high up which is an advantage in a city location as we got a view over buildings and lots of natural light. Rooms are small but decorated in a very modern style and we had advantage of the little balcony . The restaurant manager was friendly and so were desk staff. As Ben Yehuda is a mall we needed to walk about 4 minutes to nearest street if needed a taxi . That was fine but one rainy night when taxi which had been ordered through the hotel staff did not arrive we had to walk back a block to the hotel to ask them to find its location and rebook it . For some people that could be an inconvenience. The hotel is a short walking distance to the light rail, the market and many sites of interest. and we walked to the old city from there . Ben Yehuda mall has a party vibe on warm nights with lots of people , musicians, cafes and shops at your front door. Highly recommend it for r a few days in Jerusalem

the room we recived was to small from whet i xepted to b.. as a gold member i xcpted to recive an upgrade. the reception ledy wasnt halpeful at all. on top of that the room #710 is dairectly ander the restorant in the 8 flore. it is very noise moving tabels & cheris making it very dificlet to sleep.

Enjoyed comy bed and pillows, excellent reception staff, helpful kitchen staff. Location perfect. Only thing would have loved small roof top garden to chill / sit in sun to escape busy noisy city - thankyou.

Staff were friendly. Breakfast was great. Room was clean and serviceable, although small and the outlook from the window was not pleasant (view to a lane where rubbish was dumped).

Nice room nice breakfast but horrible noise from Ben Yehuda midrachov

Breakfast was amazing Room was clean No parking although the website says there is Was sent initially to a room and someone was in it. They then changed room

Nice hotel - good staff excellent breakfast

I was expected for minimum feeling as a welcome guests, but felt the opposite.

Room was comfortable and quiet and location was good. Hotel should have honoured my booking which was for a room type with a double bed, instead of assigning me a room with 2 single beds. When I queried, the response given was that hotel was fully booked. I checked in at 3pm, surely there could be a reassignment of rooms amongst guests who have not arrived yet. Room was also not made on the second day, despite my putting the sign requesting that my room be made up.

good location very nice and clean room breakfast was very delicious and varied very good service from all the employeed

Very good location! Facilities are new and clean!

Generally good. Breakfast was very good; rooms too small for two travelers with luggage.

We thought the front desk people were pretty hopeless. Not very efficient compared to the ibis down the street. We asked for some information on the buses and was told to come back in the morning. They also sit at the desk and don't stand up which makes it look like they're not interested. Rooms are ok. One of the doors was left open after it was cleaned by housekeeping. Drain smelt real bad in our shower. Placed a towel over it to keep the smell out. The tea and coffee were not replaced and waited about an hour for the creamer to arrive (after a phone call to reception 3 times) and to finish it off we paid for our rooms in advance but l can see they have charged me for something (around 20 aus dollars) and l have no idea why. No mini bar in the room. And no email telling us why so l guess there's another thing to chase up.

The rooms are nice, essential and functional. Location is great, but pity for the noises coming from the street...

We spent two days in this excellent hotel. We are a family with two children. We have got a very big rom - actually two rooms together. It was very comfortable and quiet. We are very grateful for being AccorHotels members and for this upgraded room. The breakfast is delicious with lots of choices! And the hotel is very well situated- we went from the train station to the hotel by feet. There is a tram that’s goes directly as well from the train/bus station but we prefer to walk and feel the city. The sightseeing are nearby and you can reach them walking, Just for the Israel Musuem you need a bus- and we strongly recommend to visit this museum- it is fantastic! Thank you Ibis Styles Jerusalem for making our stay so magical in the Holy Land.