ibis Jerusalem City Center

Customer review rating (ALL Rating) 4.4/5 584 reviews

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Description

Hotel extras

  • Situated in the heart of Jerusalem's city Center 5 min.walk to the Jaffa gate and the Old City

  • Enjoys a vast proximity to many religious and historic sites

  • Next to tram station and easily accessible from Central bus station and Train station

  • Sweet Bed by ibis, designed, developed for the coziest and most exclusive comfort

  • KOSHER Hotel

Our accommodation(s)

Hotel location

ibis Jerusalem City Center

4 Elisar St.
9423601 JERUSALEM
Israel

GPS:31.7820861, 35.220656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DINING ROOM

A rich and diverse Israeli breakfast with a variety of indulgent dishes from the Mediterranean kitchen that will fuel you for another pleasant day in Jerusalem. open daily from 6 :30 AM to 10:00 AM

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  584 reviews

TripAdvisor Rating  4.0/5  641 reviews

Very Average

Customer review rating 2.5/5

Gitty Families - Confirmed reviews ALL

It is a cheap hotel which is fine because the price is cheap but there is laundry hanging outside rooms which is very unprofessional and unappealing.

Dear GITTA W., Thank you for taking the time to tell us about your experience at the ibis Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Guest Relations Manager

Amazing location and very good service

Customer review rating 4.0/5

Gleb Couples - Confirmed reviews ALL

I booked a room for 2 for a weekend getaway and it was a very reliable and pleasant experience. The parking is great for a small car, everything in the room was clean and well maintained (with small exception for kettle that leaked a bit and quite noisy mini-bar). I would appreciate if there would be anything in the mini bar to snack given that on Shabbat places around are closed. Late check-out arrangement was flexible and the staff very responsive.

Dear GLEN Z., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

Well located and very good stay

Customer review rating 5.0/5

Lina M. Families - Confirmed reviews ALL

Excellent service at lobby people, kindly and very helpful in our staying.

Dear LINA J., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

Good stay

Customer review rating 4.5/5

Evgeny Couples - Confirmed reviews ALL

I was very satisfied with the clean room, lovely window view and tasty breakfast. My minuses were: (1) poor sound protection of the room and (2) no advice regarding outside car park working on sabat so I was looking for the nearby parking for my own.

Dear IVGENY B., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

Great Location, Easy Walk to Old City

TripAdvisor rating 5.0/5

626ji TripAdvisor review

No, it was December 2022. Easy walking to the Old City, and lots of restaurants all around. The light rail was very close-by. Rooms are small, but that was okay -- they were clean. Hotel staff was very helpful. Breakfast was great.

Dear Guest, Thank you for your review, we are glad you enjoyed your stay with us. It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team. We hope to see you again in our hotels ibis Jerusalem City Center and ibis Styles Jerusalem city Center. Best Regards. Wassim Mushasha Guest Relation Manager.

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Other web-users rate our hotel

  • 778 reviews 9/10 Location
  • 665 reviews 6.1/10 Room
  • 682 reviews 8.9/10 Service
  • 7 reviews 10/10 WiFi
  • 475 reviews 9/10 Breakfast
  • 315 reviews 7.7/10 Cleanliness
  • 148 reviews 6.8/10 Vibe
  • 5 reviews 0/10 Wellness Area

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