ibis Jerusalem City Center

Customer review rating (ALL Rating) 4.4/5 359 reviews

Hotel extras

  • Situated in the heart of Jerusalem's city Center 5 min.walk to the Jaffa gate and the Old City

  • Enjoys a vast proximity to many religious and historic sites

  • Free Wi-Fi and Web Corner

  • Sweet Bed by ibis, designed, developed for the coziest and most exclusive comfort

  • KOSHER Hotel

Our accommodation(s)

The comfortable and stylish rooms are furnished with our new Sweet Bed by ibis bed and bedding, the new ibis room offers the ultimate in comfort: large double bed, ensuite bathroom, hairdryer, desk, internet and LED flat TV with all the best channels.

Hotel location

ibis Jerusalem City Center

4 Elisar St.
9423601 JERUSALEM
Israel

GPS:31.7820861, 35.220656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DINING ROOM

The right choice to feel great. A convivial buffet featuring traditional cuisine. Simply a pleasure. breakfast during the week as from 07:30 am until 10:30 am Saturday as from 07:30 am until 11:30 am

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  359 reviews

TripAdvisor Rating  4.0/5  629 reviews

Everything was like home, warm in hospitality, behaviuor, reflected to each staff member. Everyone was ready to do every

TripAdvisor rating 5.0/5

Klodiana G TripAdvisor review

Best acolience, exelent and warm staff, great hospitality, good people and exellent food. Breakfasts was wonderful, since it had plenty of choises. The rooms were of high quality and great hygene. A very useful location since the City Centre is 2-3 minutes away.

Dear Klodia, Thank you for the great review of our hotel! We appreciate your constructive comments as well. We are glad that you enjoyed your stay and hope to see you again very soon. Respectfully yours, Wassim Mushasha Guest Relations Manager

Well located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Staff was very pleasant

Dear GARY L., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

Excellent location and good price for Jerusalem. Very close to the best happy hour bar in the city,Hashklit or Record Pub.

Customer review rating 4.0/5

Stephen M. Couples - Confirmed reviews ALL

Wonderful city, clean, well located and efficient service. Very close to the Old City. Don't miss Hashklit bar around the corner. Very friendly people, extended and cheap happy hour and UK footie. Ask for Marcus and say Hello from Steve and Barbara in Hull.By

Dear stephen m., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

Nice hotel, excellent location

Customer review rating 4.5/5

Timg Couples - Confirmed reviews ALL

5 night stay, first time in Jerusalem. Ideal location both for the Old City and the lively area around the hotel. Comfortable, fairly spacious rooms, friendly staff, excellent buffet breakfast

Dear TIM G., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

ok stay

Customer review rating 3.0/5

Erica P. Families - Confirmed reviews ALL

Travelled with my young adult daughter as a girls trip. The best part of my stay was the welcome by the female manager at the front desk on the 14th of May at approx 3 pm. She was also on duty upon our departure on the 16th at 11 am. Very pleasant and efficient. Unfortunately did not get her name. A nice way to start our travels in Israel. We are now at the Hilton in Tel Aviv and her welcome was more pleasant than the one here. The Ibis Jerusalem hotel is very well located with many shops and restaurants close by. Also an easy walk to the old city. No paper tissues (Kleenex) in the room so had to go buy some at the pharmacy. Soap dispensers never filled so used my own soap. No space in the bathroom nor shower for toiletries. Towels rough to the touch. On the web site it says breakfast until 10:30 am but was told by the person who seemed to be the manager of the workers that it was until 10:15 for guests. The workers partake of the breakfast starting at 10:15 (when we arrived). I have no problem eating with them but this male manager did not want us there. Just makes things unpleasant. We are already jetlagged and does not start the day off well. Rest of the stay is what you would expect from an Ibis.

Dear ERICA P., Thank you for taking the time to tell us about your experience at the ibis Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Guest Relations Manager

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Other web-users rate our hotel

  • 872 reviews 8.4/10 Location
  • 709 reviews 5.9/10 Room
  • 623 reviews 8.7/10 Service
  • 6 reviews 10/10 WiFi
  • 472 reviews 9.1/10 Breakfast
  • 373 reviews 3.2/10 Comfort
  • 334 reviews 8.1/10 Cleanliness
  • 188 reviews 8/10 Food

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