ibis Jerusalem City Center

Customer review rating (ALL Rating) 4.4/5 518 reviews

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Description

Hotel extras

  • Situated in the heart of Jerusalem's city Center 5 min.walk to the Jaffa gate and the Old City

  • Enjoys a vast proximity to many religious and historic sites

  • Next to tram station and easily accessible from Central bus station and Train station

  • Sweet Bed by ibis, designed, developed for the coziest and most exclusive comfort

  • KOSHER Hotel

Our accommodation(s)

Hotel location

ibis Jerusalem City Center

4 Elisar St.
9423601 JERUSALEM
Israel

GPS:31.7820861, 35.220656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

DINING ROOM

The right choice to feel great. A convivial buffet featuring traditional cuisine. Simply a pleasure. breakfast during the week as from 07:30 am until 10:00 am Saturday as from 07:30 am until 11:30 am

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  518 reviews

TripAdvisor Rating  4.0/5  638 reviews

Very good hotel

Customer review rating 4.5/5

Michał Friends - Confirmed reviews ALL

Great hotel with amazing staff and excellent breakfast. John taking care of breakfasts was going out of his way to make our stay enjoyable.

Dear MICHAL T., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

good stay

Customer review rating 5.0/5

Mody Families - Confirmed reviews ALL

a pleasent hotel, clean, quiet but central location, good breakfast. we loved this hotel

Dear MORDECHAY E., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

Excellent Stay

Customer review rating 5.0/5

Nigel A. L. Couples - Confirmed reviews ALL

We stayed here for 5 nights, and were extremely impressed with everything about the hotel. The room was spacious with everything that you need ie comfortable bed, fridge, safe, tea and coffee making facilities, and a good sized bathroom with a powerful shower. The room was cleaned to a high standard daily ( a big thank you to an always smiling Mary) The reception staff were pleasant, professional, and helpful whenever we had a question or query. Breakfast was excellent with something for all tastes. Thank you to John, and his team at breakfast for being so attentive, and friendly.

Dear NIGEL O., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

Excellent Hotel

TripAdvisor rating 5.0/5

NigelLiz TripAdvisor review

We recently stayed here for 5 nights, and were very impressed with everything about the hotel, especially the staff who make the guests feel special. Our room was spacious with everything that you need, ie comfortable bed, safe, fridge, tea and coffee making facilities, and a good sized bathroom with a powerful shower. The room was cleaned daily to a high standard ( thank you to an always smiling Mary). The reception staff were approachable, professional, and willing to help whenever we had a question or query. Breakfast was excellent, and plentiful with something for all tastes. Thank you to John, and his breakfast team for being attentive and friendly.

Dear Nigel, We are delighted by your kind words especially to the ones pertaining to our team members. We strive every day to make our guest feel home and comfortable. It certainly feel a sense of accomplishment when this is achieved we hope to have the opportunity to host you again. Best Regards. Wassim Mushasha Guest Relation Manager.

Good breakfast

Customer review rating 3.0/5

Nal Solo - Confirmed reviews ALL

The location is good but you cannot sleep before midnight because of nearby café and restaurants. Also, workers start very early at the construction site opposite to the hotel. Room was not clean and dusty. The breakfast was good. They can improve the juices.

Dear NADIFA L., Thank you for taking the time to tell us about your experience at the ibis Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Guest Relations Manager

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Other web-users rate our hotel

  • 888 reviews 8.7/10 Location
  • 739 reviews 5.9/10 Room
  • 679 reviews 8.8/10 Service
  • 7 reviews 10/10 WiFi
  • 513 reviews 9.2/10 Breakfast
  • 355 reviews 7.3/10 Cleanliness
  • 196 reviews 8.2/10 Food
  • 6 reviews 0/10 Wellness Area

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