ibis Amman Hotel 3 stars

Customer review rating 4.0/5 2,974 reviews

ALLSAFE approved hotel

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How it works?
ibis Amman
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+ 19 Services

Hotel extras

  • Daily breakfast from 06:30 AM to 10:30 AM

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • GYM

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Amman

61 Mohd Fayadh Al Assaf Street
PO BOX 4606
P.O Box.4606,
11953 amman
jordan

Tel: +962065799090

Fax: (+962)0/65799099

Check-in from 14h00

Check out up to 12h00

  • By plane

    QUEEN ALIA AIRPORT At 35km / 21.75 miles

GPS :31.990072, 35.864897

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

OOPEN PASTA & GRILL

Type of cuisine: International

OOPEN PASTA & GRILL

IBAR & RESTAURANT

Open 24 hours, early and late riser breakfast and light snacks.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 96

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 42 people

Find out more

Our guest reviews for
ibis Amman

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,974 reviews

TripAdvisor Rating 4.0/5

962 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

My stay at Ibis Amman

TripAdvisor rating 2.0/5

aelkhoury Business - 24/09/2021 TripAdvisor review

It was a business trip. Front desk, restaurant was good but room services, cleaning of the hotel, Lift was very Bad. The management of the room services cleaning has a big problem. One of the employee cleaning the rooms wa terrible in behaving with us. The Hotel was by the way full.

Dirty

Customer review rating 0.5/5

Saif A. Business - 20/09/2021 Confirmed reviews ALL

Receptionist and lobby were great, but the room was dirty and the bathroom was very smelly. There was not a single towel in the room, no soap, no shampoo. Pillows did not smell clean. Fridge had stains.

Customer review rating 5.0/5

Basil S. Couples - 19/09/2021 Confirmed reviews ALL

Nice hotel friendly staff and excellent service

Good Location, Good staff, worn out rooms

Customer review rating 3.0/5

Mahmoud J. Business - 05/09/2021 Confirmed reviews ALL

The staff were polite and considerate. The room was worn out and the bed sheets were old. The bathroom had traces of moss and looked old.

Dear Mr. Mahmoud, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Very bad.

Customer review rating 0.5/5

Badie T. Couples - 02/09/2021 Confirmed reviews ALL

I am surprised that ibis is asking for evaluation/review!! Room smell very bad, bed covering is wear and very old, floor is dirty, no shampoo and soap, one path towel for two people .... I used to come to this place but will never do again.

Dear Mr. Badie, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 5.0/5

Muntasser A. Business - 28/08/2021 Confirmed reviews ALL

Good service and nice stay and excellent location Very helpful staff, I’d like to thank miss Juliana in reception, she was very professional, kind and helpfu. It’s not my first residence in this hotel and will not be the last Thank you.

Dear Mr. Muntasser, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good and clean Hotel, well organized, nice Stuff

Customer review rating 4.0/5

Hassan Solo - 19/08/2021 Confirmed reviews ALL

it was a nice stay , the stuff was very cooperative , All over my stay was good

Dear Mr. Hassan, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

very bad hotel very bad experience

TripAdvisor rating 1.0/5

mahmoudchebbo 18/08/2021 TripAdvisor review

very old , i am sure this hotel its not under ACCOR, impossible because al the services the reception is good, but all the rest in this hotel is bad the air-condition have a sound and cannot sleep the Cleanliness team is very bad

Dear Mr. Mahmoud, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - 15/08/2021 Confirmed reviews ALL

This is not my first time in Ibis Amman, Always was Welcomed By Miss Adele which she was very friendly and helpful and always smiling, Rooms needs renevotion, old bathroom as well.

Dear Mr. Musallam, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our service and staff. As for the above comment, please rest assured that your notes will be shared with the top management. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Good Stay

Customer review rating 5.0/5

Anonymous Business - 12/08/2021 Confirmed reviews ALL

Good

Dear Mr. Ali, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Excellent Location, Good stay

Customer review rating 5.0/5

Muhammad Business - 11/08/2021 Confirmed reviews ALL

I enjoyed my stay in Ibis; the staff is very friendly and helpful. Special Thanks to the reception staff.

Dear Mr. Muhammad, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Elegant place

Customer review rating 4.5/5

Sherif E. Solo - 09/08/2021 Confirmed reviews ALL

I loved it , warm welcoming , nice staff and delicious breakfast

Dear Mr. Sherif, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Situated in Good location.

Customer review rating 4.0/5

Gopa K. P. Business - 05/08/2021 Confirmed reviews ALL

Staffs are very co-operative and take due care of all the visitors following all Covid protocols.

Dear Mr. Gopa, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Professional employees and Kind hospitality

TripAdvisor rating 5.0/5

ramizeid 05/08/2021 TripAdvisor review

I would like to take the opportunity in Thanking the front desk employees Adelle and Her Supervisor Joliana khoury for their kind treatment and welcoming and hospitality. I recommend all visitors to ask about them while booking and checking in to have the best service

Dear Mr. Rami, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager
Customer review rating 1.5/5

Lin A. Solo - 24/07/2021 Confirmed reviews ALL

The hotel was not clean at all I didn’t feel comfortable

Dear Mrs. A., Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. As for the above comment, allow me to share with you that we have upgraded your room and delivered all the loyalty benefits for you with no delay. moreover I believe that you have checked the room by yourself before the check in and you showed us that you liked it and we were very flexible to amend your reservation while it was restricted. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Great Location and Hospitality

Customer review rating 3.5/5

Ahmed M. S. Business - 24/07/2021 Confirmed reviews ALL

This was my second stay in this nice hotel. what I like most is the hospitality and support from the front office team that I usually observe. What I think they need to work on is the following: 1- More training for the House keeping team for more professional way of cleaning the rooms. 2- Changing the rooms Pillows as they caused me a neck pain that requires physio-therapy. 3- Changing the Towels and use different Cleaning Detergent since it has a very bad smell when it touches water. 4- Adjusting the TV channels as almost 60% of the channels were not working and only few channels that you can watch.

Dear Mr. Ahmed, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our hotel team and your comments will not go unnoticed but will be shared with the team. As for the above comment, please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. hence all your notes will be addressed and discussed with the related departments. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 5.0/5

Zaki G. Families - 23/07/2021 Confirmed reviews ALL

Good stay, friendly team, supportive team

Dear Mr. Zaki, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our hotel team and your comments will not go unnoticed but will be shared with the team. As for the above comment, please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. hence all your notes will be addressed and discussed with the related departments. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 4.5/5

Joseph A. Solo - 22/07/2021 Confirmed reviews ALL

It was very nice and quit place to stay everything was good

Dear Mr. Joseph, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Always on my list

TripAdvisor rating 5.0/5

layths2015 Business - 21/07/2021 TripAdvisor review

I have always chosen Ibis Amman for my short trips to Jordan. The location is great and all the essentials you might need are walking distance. The staff is professional, helpful, and friendly and the rooms are clean and comfortable. The breakfast is nice and well diversified. There is bar/cafe at the ground floor, and provide a very comfortable taxi service!

Dear Mr. Layths, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

5 star team

Customer review rating 4.5/5

Laith S. Solo - 19/07/2021 Confirmed reviews ALL

The staff has been responsive, helpful, and very kind, especially Juliana from the front desk and Murad. Having such a team made my stay pleasant. The rooms are clean and comfortable, and the location is just perfect.

Dear Mr. Laith, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

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