ibis Amman

ibis Amman 3 stars

Customer review rating (ALL Rating) 4.0/5 517 reviews

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Hotel extras

  • Daily breakfast from 06:30 AM to 10:30 AM

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • GYM

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Amman

61 Mohd Fayadh Al Assaf Street, PO BOX 4606, P.O Box.4606,
11953 AMMAN
Jordan

Telephone +962 6 579 9090

Fax +962 6 579 9099
  • By plane

    QUEEN ALIA AIRPORT At 35km / 21 miles

GPS:31.990072, 35.864897

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

OOPEN PASTA & GRILL

OOPEN PASTA & GRILL

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  517 reviews

TripAdvisor Rating  4.0/5  979 reviews

Customer review rating 4.0/5

Mohamed M. Business - Confirmed reviews ALL

Great Staff

Dear Mr. M., Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our hotel. As for the above comment, I would like to extend our apology that we didn't meet your expectations for this time and we will do our best to upgrade our cleaning service as much as possible. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Not bad

Customer review rating 4.0/5

Mohannad A. Families - Confirmed reviews ALL

Really nice staff and good hotel but has very Small rooms

Dear Mr. Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for like our friendly staff. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Well located

Customer review rating 4.0/5

Yassin A. Families - Confirmed reviews ALL

The hotel is well located and the service was good.

Dear Mr. Yassin, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Dissappointed

TripAdvisor rating 2.0/5

Tcocktail Business - TripAdvisor review

Arrival at the Ibis Hotel was very good. The staff at the front desk are very respectful and pleasant. Very helpful in any questions that I might have. The bartender was excellent and also very helpful with all my questions. Unfortunately, the hotel facility was not great, I was very disappointed. My room carpet was not clean, I saw spots on the carpet. The shower when I got there looked clean until I turned on the water and I saw the black mold and mildew all over the place. I was in the room for three days and not once did the housekeeping staff come to empty my garbage. The wifi was horrible, was NOT stable at all. I alerted the staff, they had an IT guy come and look at it however it did not get fixed.I was unable to present at two zoom meetings as a result of this. I alerted the front desk about these issues, they did give me a free drink, which was very kind of them, however, the issues I had were never addressed. I stay in hotels all over the world and this is by far one of the worst places I have stayed.

Dear Valued Guest, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Good place and price

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

We had an issue is the cleaness of towels. Also the bathrooms could benefit from some rebewal and improvements

Dear Mr. Ahmad, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

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Other web-users rate our hotel

  • 213 reviews 9.3/10 Location
  • 361 reviews 2.9/10 Room
  • 357 reviews 8.4/10 Service
  • 7 reviews 5.6/10 WiFi
  • 203 reviews 3.1/10 Cleanliness
  • 170 reviews 2.6/10 Comfort
  • 99 reviews 2.8/10 Vibe
  • 59 reviews 6.4/10 Breakfast

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