ibis Amman 3 stars

Customer review rating (ALL Rating) 3.8/5 701 reviews

Hotel extras

  • Daily breakfast from 06:30 AM to 10:30 AM

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • GYM

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Hotel location

ibis Amman

61 Mohd Fayadh Al Assaf Street, PO BOX 4606, P.O Box.4606,
11953 AMMAN
Jordan

GPS:31.990072, 35.864897

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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OOPEN PASTA & GRILL

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  701 reviews

TripAdvisor Rating  4.0/5  1,005 reviews

Customer review rating 3.5/5

Barbara Couples - Confirmed reviews ALL

Not bad, worth the price. Location outside the city center however.

Dear Barbara B., We very much appreciate your comments regarding your stay at the ibis Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice basic hotel as a base to travel around Jordan

TripAdvisor rating 3.0/5

princessprycey Solo travel - TripAdvisor review

I stayed at the Ibis as part of an Exoticca tour. I had 3 nights at the start of my trip, and 1 at the end. All on a half board basis. The first room I had was nice, admittedly a little tired, but clean and comfortable. The room I had last was not as nice, the basin smelled really bad and the shower leaked. Breakfast was good, very strong coffee, nice juice, an omelette station alongside typical continental options, as well as hot food. Dinner was ok, lovely salads and bread each day. There is a bar which sells alcohol (albeit expensive), and a gift shop. It is opposite a mall and supermarket, and there are restaurants nearby. The staff were lovely.

Dear Princess Prycey, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our food and beverage. As for the above comment, please rest assured that all comments will be shared with the concerned departments. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Customer review rating 3.0/5

Zeid E. Business - Confirmed reviews ALL

Front desk are helpful and welcoming Rooms furnisher are old , bathrooms are old I recharged the door key once to open my room Car parking is good but not clean Room rate was good I will try IBIS again in my next visit to amman hopefully I can get better service and room Thank you forcthe great efforts ...

Dear Mr. Zeidو Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

DO NOT get ripped off/exploited by using the resident Retaj taxi service!

TripAdvisor rating 3.0/5

Jackie M TripAdvisor review

The Ibis Amman hotel itself is good (particularly the staff) but our visit was tarnished by the pure greed of their resident Retaj taxi service. If you go Downtown to explore the Citadel/Amphitheatre, DO NOT get ripped off/exploited by using the Retaj taxi service in the hotel lobby as they charged us 20 JOD, whereas the official ‘metered’ yellow taxi to return was less than 4 JOD. The distance is 10km and the journey took us 10 mins, since it was on a Friday (Jordanian weekend) and the roads were very quiet. In comparison, their price for transfers to Q.A. Airport (32km distance/40 minutes) is 30 JOD. When we queried their exorbitant charge with them, they didn’t want to know!

Dear Valued Guest, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay, friendly staff and nice setting

Customer review rating 5.0/5

Mohamad E. B. Families - Confirmed reviews ALL

My experience at the IBIS hotel in Amman was exceptional. The staff was friendly, the room was comfortable, and the breakfast was delicious. The hotel's location was convenient, and the amenities were excellent. I highly recommend it.

Dear Mr. Mohamad, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

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Other web-users rate our hotel

  • 355 reviews 9/10 Location
  • 573 reviews 3.2/10 Room
  • 525 reviews 8.1/10 Service
  • 17 reviews 6.2/10 WiFi
  • 294 reviews 3.3/10 Cleanliness
  • 256 reviews 2.8/10 Comfort
  • 161 reviews 2.3/10 Vibe
  • 122 reviews 5.1/10 Breakfast

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