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ibis Amman Hotel 3 stars

TripAdvisor rating 4.0/5 941 reviews
ibis Amman
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Daily breakfast from 4 AM to noon

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Amman

61 Mohd Fayadh Al Assaf Street
PO BOX 4606
PO Box 4606
11953
amman
jordan

Tel: +962065799090

Fax: (+962)0/65799099

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    QUEEN ALIA AIRPORT At 35km / 21.75 miles

GPS :31.990072, 35.864897

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 19m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room With Extra Benefits

  • Max. number of persons: 2
  • Area: From 23m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Family Room with 2 double beds equipped with new bedding

  • Max. number of persons: 4
  • Area: From 38m²

Our restaurants and bars

OOPEN PASTA & GRILL

Type of cuisine: International

OOPEN PASTA & GRILL

Lunch

01:00 - 03:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBAR & RESTAURANT

Photo non contractuelle / Strictly non binding

Open 24 hours, early and late riser breakfast and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 96 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 42 people

Find out more

Our guest reviews for
ibis Amman

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,720 reviews

tripadvisor

TripAdvisor Rating 4.0/5

941 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

3 nights with ibis amman

Customer review rating 4.0/5

Osama Couples - 12/01/2020 Confirmed reviews ALL

Ibis Amman was wonderful. Starting from my phone call to the hotel from abroad , the receptionist Juliana has made her word to me that she will provide a quite and with a view room. That I found the room that I like. Also every one was Nice and they had helped me printing out my documents with an ease and professional manner. There were also generous people in the reception and the breakfast hall where they offered me free welcome breakfast although I have booked the room without a breakfast. Security were good smiling people. I like the hotel and that will not be my last time booking with ibis.

Dear Mr. Osama, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Pleasant stay

Customer review rating 4.0/5

Abdulaziz Business - 08/01/2020 Confirmed reviews ALL

I was there for 3 days, staff was very helpful and always responded quickly. The room was clean and tidy. The only issue was that breakfast buffet was limited in other stock and variety. Two times I came down after 9.30 and the food was almost over and o one refills the counters. Overall the experience was satisfactory

Dear Mr. Abdulaziz, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our helpful staff, and our rooms. As for the above comment, please rest assured that your note will be shared with the kitchen team in order to solve this issue. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager
Customer review rating 4.0/5

Imad Friends - 03/01/2020 Confirmed reviews ALL

I was bad the room not clean..the bathroom was ugly..was bad experience

Dear Mr. Emad, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. Allow me to extend our sincere apology that you didn't like your stay and please rest assured that your comments will be shared with the housekeeping team in order to work on it and to avoid such mistakes in the future. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

good quality for money

Customer review rating 4.0/5

Adriano Families - 03/01/2020 Confirmed reviews ALL

Nice design and decoration of the rooms. Friendly and helpful staff. Good breakfast and bar. Restaurant service was a bit slow though.

Dear Mr. Adriano, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our room design, friendly staff, delicious breakfast and the bar. As for the above comment, allow me to extend our apology that you felt our restaurant service is slow. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

comfortable stay

Customer review rating 4.0/5

Maher A. Families - 01/01/2020 Confirmed reviews ALL

easy booking. warm welcoming. comfortavke stay. clean room. excellent breakfast.

Dear Mr. Maher, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good services and the staff are good

Customer review rating 4.0/5

Maha Families - 01/01/2020 Confirmed reviews ALL

Love Ibis and I feel like family there

Dear Mrs. Maha, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager
Customer review rating 4.0/5

Khalid M. Solo - 31/12/2019 Confirmed reviews ALL

is very good

Dear Mr. Khalid, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Mr.

Customer review rating 4.0/5

Omar T. Couples - 30/12/2019 Confirmed reviews ALL

Friendly security team and friendly front desk on check in and check out. Rooms are small for 2 persons. Rooms can be cleaner.

Dear Mr. Omar, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our friendly staff. As for the above comment, We would like to extend our apologies that you felt the room was not clean and your note will be shared with the concerned department. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Pleasant stay in IBIS AMMAN

Customer review rating 4.0/5

Olivier Business - 28/12/2019 Confirmed reviews ALL

Very nice and clean rooms. Pleasant staff who did not spare any effort to ensure the well-being of the clients .

Dear Mr. O., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Wonderful stay

Customer review rating 4.0/5

Hadiah A. Business - 20/12/2019 Confirmed reviews ALL

My experience at the hotel was great as usual, The staff was great specially the front desk team, Thank you everyone and definitely coming back.

Dear Mrs. Hadiah, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager
Customer review rating 4.0/5

Osama E. G. Business - 17/12/2019 Confirmed reviews ALL

The service was very good and very helpful. I do propose to check the clean up material at the restaurant because the dour is not good

Dear Mr. Osama, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our helpful staff and provided services. As for the above comment, please rest assured that this note will be shared and discussed with the Food & Beverage department to work on it. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

It was beyond my expectations

Customer review rating 4.0/5

Fekry N. A. Solo - 16/12/2019 Confirmed reviews ALL

The feedbacks I got and the expectations were set even from Jordanian freinds was much lower my personal experience. I enjoyed the hotel and will love to come again.

Dear Mr. A., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager
Customer review rating 4.0/5

Ahmed M. Business - 14/12/2019 Confirmed reviews ALL

Room was extremely tide even for 1 person Smiles was really off Room was not prepared with any stuff like any other rooms in the world Room was very hot although air-condition was on Hospitality may be good

Dear Mr. Ahmad, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. As for the above comment, We are sorry Also that you felt the room size was small, and we would like to highlight that our relatively small rooms are modern in style, cozy and comfortably equipped with comfortable bed , free WIFI ,LCD flat -screen TV with all the best channels. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Feedback

Customer review rating 4.0/5

Zaid A. Couples - 13/12/2019 Confirmed reviews ALL

Good evening, I have reserved a room for one night, my experience wasn't too good because I was shocked that to find the smell of the room was cigarettes, the towels wasn't clean and the covers of the bed was dirty it's not acceptable for a hotel reputation as ibis that forced me to check out before my reservation ends and to choose another hotel better than yours.

Dear Mr. Zaid, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. Please be aware that it is not the usual service Ibis Amman has been known for. However, I would like to confirm that your room was a non smoking room in a non smoking floor and the rest of your comments will not go unnoticed but will be shared with the team. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

It was good overall, but with minor issues

Customer review rating 4.0/5

Anonymous Business - 09/12/2019 Confirmed reviews ALL

Your hotel is very nice and I enjoyed staying there. But it would be good if you can check level of available soap and shampoo/shower gel

Dear Mr. Ruslan, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our hotel. As for the above comment, allow me to share with you that Ibis worldwide does not provide the small toiletries in the bathroom according to the ISO requirements in order to preserve the environment, and we use the fixed (Shower gel and shampoo) dispensers near to the sink and the shower area instead. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Perfect

Customer review rating 4.0/5

Eyhab H. Families - 07/12/2019 Confirmed reviews ALL

We enjoy and feel nice in hotel

Dear Mr. Eyhab, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good Location but expect better amenities

Customer review rating 4.0/5

Abhijit S. Business - 07/12/2019 Confirmed reviews ALL

The hotel location is very good. But in IBIS we expect toiletries in the room. normally IBIS Blue do not have toiletries. Bed was nice but the AC cannot be controlled from room. tried to reduce temperature but it remains fixed. breakfast was so so.

Dear Mr. Abhijit, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our logistic location. As for the above comment, allow me to share with you that Ibis worldwide does not provide the small toiletries in the bathroom according to the ISO requirements in order to preserve the environment, and we use the fixed (Shower gel and shampoo) dispensers near to the sink and the shower area instead. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Good

Customer review rating 4.0/5

Raheem E. Z. Business - 06/12/2019 Confirmed reviews ALL

Good. But not always

Dear Mr. Raheem, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Satisfaction

Customer review rating 4.0/5

Anonymous Business - 06/12/2019 Confirmed reviews ALL

normal

Dear Mr. Serwan, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Comfortable Hotel

Customer review rating 4.0/5

Anonymous Business - 04/12/2019 Confirmed reviews ALL

It was a pleasant stay staff was very helpful food was ok The rooms seem very old the bathrooms have mold in the shower box

Dear Mr. Bhatt, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our staff. As for the above comment, please allow me to share with you that we are on renovation plan that will be implemented very soon. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager
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