ibis Amman Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 3,082 reviews

ALLSAFE approved hotel

ibis Amman
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+ 19 Services

Hotel extras

  • Daily breakfast from 06:30 AM to 10:30 AM

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • GYM

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Amman

61 Mohd Fayadh Al Assaf Street
PO BOX 4606
P.O Box.4606,
11953 amman
jordan

Fax: (+962)0/65799099

Check-in from 14h00

Check out up to 12h00

  • By plane

    QUEEN ALIA AIRPORT At 35km / 21.75 miles

GPS:31.990072, 35.864897

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

OOPEN PASTA & GRILL

OOPEN PASTA & GRILL

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 96

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 42 people

Find out more

Our guest reviews for
ibis Amman

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,082 reviews

TripAdvisor Rating 4.0/5

965 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well Located and very good stay

Customer review rating 4.5/5

Peter B. Couples - 12/01/2022 Confirmed reviews ALL

Satisfying and we will recommend your hotel to others.

Dear Mr. B., Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager
Customer review rating 5.0/5

Wahbeh S. Families - 07/01/2022 Confirmed reviews ALL

I was satisfied.

Dear Mr. Wahbeh, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 4.5/5

Jiries S. Solo - 06/01/2022 Confirmed reviews ALL

It's an excellent hotel, it has a very comfortable rooms. And most important thing is that it's quiet.

Dear Mr. Jeries, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager
Customer review rating 0.5/5

Maha A. Families - 03/01/2022 Confirmed reviews ALL

It was very bad. We usually enjoyed your hotel but for the first time it is really really bad. The breakfast is horrible for three days , only the workers elevator works yo save energy, the room was cold, the mattresses are cheap and aren’t steady. No extra blankets or pillows.

Dear Mrs. Maha, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Location

Customer review rating 4.0/5

Said C. Friends - 02/01/2022 Confirmed reviews ALL

Good location, small room, nice services

Dear Mr. Said, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Professional and helpful personnel

Customer review rating 4.0/5

Kais S. Families - 30/12/2021 Confirmed reviews ALL

A three days full of helpful stay and clean room, warm and helpful professional staff. I will repeat it again.

Dear Mr. Kais, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Beautiful

Customer review rating 4.0/5

Ammar Couples - 30/12/2021 Confirmed reviews ALL

Beautiful

Dear Mr. Ammar, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Well located

Customer review rating 3.5/5

Yahya H. Business - 27/12/2021 Confirmed reviews ALL

It was a good stay, and very helpful staff. It was a very clean room and well taken care of property. The breakfast food was not that good and don’t tasted little old and rotten.

Dear Mr. Yahya, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our staff, rooms, and services. As for the above comment, we are very sorry that you didn't like the breakfast and we will share your concern with the kitchen team. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Amazing location!

Customer review rating 4.5/5

Karen Families - 27/12/2021 Confirmed reviews ALL

Great location, Friendly staff, CLEAN, but the rooms are a bit on the small side, yet manageable

Dear Mrs. Karen, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

good stay

Customer review rating 4.5/5

Ali Solo - 26/12/2021 Confirmed reviews ALL

Despite the short period of one night, the stay was comfortable, the room was clean and the atmosphere was calm

Dear Mr. Ali, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 4.0/5

Noura B. Families - 23/12/2021 Confirmed reviews ALL

Good stay as expected. A better stay than Movenpick Amman.

Dear Mrs. Noura, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Great stay, amazing staff, reasonable spending

Customer review rating 5.0/5

Anonymous Business - 22/12/2021 Confirmed reviews ALL

I had an amazing night with ibis team, The front desk manager lama went beyond expectations and they literally help you even if it was an outside issue.

Dear Mr. Mahmoud, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Given Amman is seeing a surge in Covid cases and much could be coming from travelers or others coming to your hotel.

Customer review rating 4.0/5

Bruce S. P. Business - 20/12/2021 Confirmed reviews ALL

1.) You had programs going on regarding immigration. Many participants came through the breakfast dining area. The staff should have been more concerned about the failure of many of these people to read the signs which required masks and gloves in the buffet area. I frequently had to step in and tell people to put on gloves . There was one man in particular who went down to the front desk to complain about the policy, the front desk told him what the policy was. The man should have told to leave. 2) Many hotels have programs where rooms are cleaned every other day for people staying more than one day. You should. However, there were some days whn there was no cleaning staff on the floor to pick up trash outside the door . Several times I went 3-4 days, usually over a weekend. without getting room cleaned. 3. The security staff were diligent and friendly.

Dear Bruce S., We very much appreciate your comments regarding your stay at the ibis Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad experience

Customer review rating 1.0/5

Tareq Solo - 19/12/2021 Confirmed reviews ALL

The AC was on heater only and could not switch it to cold at the time where the room was super hot, contacted the front desk and been told that the AC is on the heater and it is not possible to switch it to cold and the only solution is to switch it off and wait for the room to cool, thus, could not sleep all night!!!

Dear Mr. Tareq, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

Good stay

Customer review rating 4.0/5

Alaa H. Business - 18/12/2021 Confirmed reviews ALL

Rooms needs to be renovation , very old furniture and bathroom and the room was very hot Thanks to adele from reception she is very helpful and very Kind

Dear Mr. Alaa, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Very professional staff

Customer review rating 5.0/5

Mohamed M. Business - 17/12/2021 Confirmed reviews ALL

Actually the hotel staff were very friendly and cooperative specially the front office manager Mr. Lamaa he provides a professional service and his attitude was very positive and welcoming

Dear Mr. Mohamed, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

Stayed S part of a tour of jordan

Customer review rating 3.5/5

Stephen L. Couples - 15/12/2021 Confirmed reviews ALL

The ataff were very friendly and helpful. My only concern was the room was quite basic and the shower looked grubby and old and really needed to be replaced.

Dear Mr. Stephen, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our staff. As for the above comment, I would like to share with you that we are on plan of rooms renovation very soon. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

Large but not clean room

Customer review rating 3.5/5

Adam Families - 15/12/2021 Confirmed reviews ALL

Everything was fine beside the bathroom which was terrible.

Dear Mr. Marcin, Thank you so much for taking the time out to write us a glowing review. We are absolutely thrilled that your expectations were met and that you liked our hotel. As for the above comment, please accept our apology that you felt the bathroom terrible and I would like to share with you that we will work on the room renovation very soon. May we continue to have the pleasure in welcoming you back in the near future at Ibis Amman. Kind Regards Lama’ Almasarwah Front Office Manager

My Stay in Amman at IBIS

TripAdvisor rating 5.0/5

hassanmahm00d 24/11/2021 TripAdvisor review

The staff were very helpful and the location is close by (walking distance) to excellent restaurants, cafes, and shopping centers. The breakfast buffet is good and varied, room service was prompt and helpful in their suggestions

Dear Mr. Hassan, Thank you so much for taking the time out to write us about your beautiful experience on your recent stay. Thank you truly for giving us the opportunity to serve you and for highlighting the lovely things we pride ourselves in and are known for like our friendly staff, and services. May we have the pleasure in seeing you again, and thank you once again for recommending us positively to the online community. Kind Regards Lama’ Almasarwah Front Office Manager

My stay at Ibis Amman

TripAdvisor rating 2.0/5

aelkhoury Business - 24/09/2021 TripAdvisor review

It was a business trip. Front desk, restaurant was good but room services, cleaning of the hotel, Lift was very Bad. The management of the room services cleaning has a big problem. One of the employee cleaning the rooms wa terrible in behaving with us. The Hotel was by the way full.

Dear Aelkhoury. Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Front Office Manager

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