A three days full of helpful stay and clean room, warm and helpful professional staff. I will repeat it again.

Beautiful

It was a good stay, and very helpful staff. It was a very clean room and well taken care of property. The breakfast food was not that good and don’t tasted little old and rotten.

Great location, Friendly staff, CLEAN, but the rooms are a bit on the small side, yet manageable

Despite the short period of one night, the stay was comfortable, the room was clean and the atmosphere was calm

Good stay as expected. A better stay than Movenpick Amman.

I had an amazing night with ibis team, The front desk manager lama went beyond expectations and they literally help you even if it was an outside issue.

1.) You had programs going on regarding immigration. Many participants came through the breakfast dining area. The staff should have been more concerned about the failure of many of these people to read the signs which required masks and gloves in the buffet area. I frequently had to step in and tell people to put on gloves . There was one man in particular who went down to the front desk to complain about the policy, the front desk told him what the policy was. The man should have told to leave. 2) Many hotels have programs where rooms are cleaned every other day for people staying more than one day. You should. However, there were some days whn there was no cleaning staff on the floor to pick up trash outside the door . Several times I went 3-4 days, usually over a weekend. without getting room cleaned. 3. The security staff were diligent and friendly.

The AC was on heater only and could not switch it to cold at the time where the room was super hot, contacted the front desk and been told that the AC is on the heater and it is not possible to switch it to cold and the only solution is to switch it off and wait for the room to cool, thus, could not sleep all night!!!

Rooms needs to be renovation , very old furniture and bathroom and the room was very hot Thanks to adele from reception she is very helpful and very Kind

Actually the hotel staff were very friendly and cooperative specially the front office manager Mr. Lamaa he provides a professional service and his attitude was very positive and welcoming

The ataff were very friendly and helpful. My only concern was the room was quite basic and the shower looked grubby and old and really needed to be replaced.

Everything was fine beside the bathroom which was terrible.

The staff were very helpful and the location is close by (walking distance) to excellent restaurants, cafes, and shopping centers. The breakfast buffet is good and varied, room service was prompt and helpful in their suggestions

It was a business trip. Front desk, restaurant was good but room services, cleaning of the hotel, Lift was very Bad. The management of the room services cleaning has a big problem. One of the employee cleaning the rooms wa terrible in behaving with us. The Hotel was by the way full.