ibis Amman 3 stars

Customer review rating (ALL Rating) 4.1/5 1,040 reviews

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Description

Hotel extras

  • Daily breakfast from 06:30 AM to 10:30 AM

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • GYM

Our accommodation(s)

Hotel location

ibis Amman

61 Mohd Fayadh Al Assaf Street, PO BOX 4606, P.O Box.4606,
11953 AMMAN
Jordan

GPS:31.990072, 35.864897

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

OOPEN PASTA & GRILL

OOPEN PASTA & GRILL

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,040 reviews

Customer review rating 4.5/5

Raed D. Business - Confirmed reviews ALL

It was smooth, comfortable and enjoyable

Dear Raed D., We very much appreciate your comments regarding your stay at the ibis Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you and best regards, Adele Habaybeh Front Office Manager

Customer review rating 1.5/5

Laith A. Business - Confirmed reviews ALL

Ibis Amnan is a well located hotel, I was disappointed to see the quality of the maintenance done in the room, many cheap materials were used for the shower box floor, and unprofessional finishing at the corners. The room furniture is very old and overused. The room was full of fungus insects coming from the roof of the bathroom due to humidity

Dear Mr. Laith A., Thank you for taking the time to share your feedback regarding your recent stay at Ibis Amman. While we are pleased to know that you appreciated our convenient location, we are truly sorry to read about the maintenance concerns and the condition of your room. Please accept our sincere apologies for the shortcomings you experienced, particularly regarding the bathroom finishing, furniture condition, and the humidity issue you described. Kindly be assured that your comments have been taken very seriously and shared with our Engineering and Housekeeping teams for immediate inspection and corrective action. Maintaining high standards of cleanliness and preventive maintenance is a priority for us, and your feedback helps us identify areas that require urgent attention. We deeply regret the discomfort caused and hope you will give us another opportunity in the future to provide you with a much better experience that reflects our true standards. Kind Regards Lama’ Almasarwah Rooms Division Manager

Customer review rating 5.0/5

Hlalanathi N. Solo - Confirmed reviews ALL

Very good

Dear Hlalanathi N., We very much appreciate your comments regarding your stay at the ibis Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you and best regards, Adele Habaybeh Front Office Manager

Customer review rating 4.0/5

Sanjeev P. Business - Confirmed reviews ALL

Location is good and it's value for money. With little extra efforts, it can turn into a much better place.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thank you and best regards, Adele Habaybeh Front Office Manager

Customer review rating 3.5/5

Luay H. Business - Confirmed reviews ALL

Good, breakfast good , need a little bit more perfume for room.

Dear Luay H., We very much appreciate your comments regarding your stay at the ibis Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you and best regards, Adele Habaybeh Front Office Manager

Other web-users rate our hotel

  • 450 reviews 9.5/10 Location
  • 771 reviews 3.5/10 Room
  • 947 reviews 8.3/10 Service
  • 13 reviews 8.2/10 WiFi
  • 405 reviews 4.2/10 Cleanliness
  • 335 reviews 2.4/10 Comfort
  • 186 reviews 5.9/10 Breakfast
  • 5 reviews 4/10 Bar

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