ibis Amman 3 stars

Customer review rating (ALL Rating) 4.1/5 1,055 reviews

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Description

Hotel extras

  • Daily breakfast from 06:30 AM to 10:30 AM

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • GYM

Our accommodation(s)

Hotel location

ibis Amman

61 Mohd Fayadh Al Assaf Street, PO BOX 4606, P.O Box.4606,
11953 AMMAN
Jordan

GPS:31.990072, 35.864897

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

OOPEN PASTA & GRILL

OOPEN PASTA & GRILL

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,055 reviews

Customer review rating 4.5/5

Hind A. Couples - Confirmed reviews ALL

I took a room in non smoking floor it was very good one

Dear Hind A., We very much appreciate your comments regarding your stay at the ibis Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thank you and best regards, Adele Habaybeh Front Office Manager

Customer review rating 4.0/5

Zainul A. K. Solo - Confirmed reviews ALL

All were good except the pillows which were too fatty and uncomfortable, difficult to sleep and causes neck pain.

Dear Zainul A. K., Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed your overall stay. We sincerely regret to hear that the pillows did not meet your comfort expectations and caused inconvenience during your sleep. Please accept our apologies for this experience. Your comments have been noted, and we will review our pillow options to better accommodate our guests’ preferences. For future stays, please do not hesitate to contact our team, as we would be happy to provide alternative pillow choices whenever available to ensure your comfort. We truly appreciate your valuable feedback and look forward to welcoming you again for an even more pleasant stay. Kind Regards Lama’ Almasarwah Rooms Division Manager

Customer review rating 0.5/5

Dayanand J. W. Business - Confirmed reviews ALL

room houskeeping not executed in time, Limited food options , shortage of staff, reception experience not good

Dear Dayanand J. W., Thank you for taking the time to tell us about your experience at the ibis Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thank you and best regards, Adele Habaybeh Front Office Manager

Customer review rating 4.5/5

James K. Business - Confirmed reviews ALL

Clean, friendly, good parking good breakfast hotel

Dear James K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thank you and best regards, Adele Habaybeh Front Office Manager

Customer review rating 1.5/5

Eithar A. Solo - Confirmed reviews ALL

No WiFi, bed bugs, noise from neighbors, COLD AC not functional

Dear Eithar A., Thank you for taking the time to tell us about your experience at the ibis Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thank you and best regards, Adele Habaybeh Front Office Manager

Other web-users rate our hotel

  • 444 reviews 9.6/10 Location
  • 773 reviews 3.4/10 Room
  • 945 reviews 8.1/10 Service
  • 14 reviews 6.6/10 WiFi
  • 402 reviews 3.9/10 Cleanliness
  • 336 reviews 2.3/10 Comfort
  • 237 reviews 3.4/10 Vibe
  • 187 reviews 5.8/10 Breakfast

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