Fairmont Amman 5 stars

Everything was as expected from q luxury hotel

Efficient

Couldn't be happier with the responsiveness of the staff. Outstanding service from the room service team who daily and patiently tailored all of my in room and take away meals to the many allergies I have.

First night of my stay I had to sleep in the Sheraton because of "overbooking" of the Fairmont. Was all perfectly organized from Fairmont, nothing to complain about. Stay in the Fairmont was satisfying as usual, very very nice staff, excellent room and breakfast. What was really not OK this time is that it took me 45 minutes to check out because the reception had issues to deduct my membership points from the invoice - this is not acceptable! Luckily I did not miss my flight!

This is a 6 stars hotel that will not disappoint anyone! All sort of facilities are available.

Extremely satisficed

team in general were excellent. The only remark is in regards to the an early breakfast. My wife went to have a breakfast at 6;30 and only half of the food was ready, not even coffee was served until my wife requested at 6;45. We understand that you might not have the traffic at this time, but the reception informed us that the breakfast was served at 6;30. Our suggestion is to give an option to guests like us to have a breakfast served at the room without additional costs in cases like that. It's all a question of expectation, since my wife was sure that she would have her breakfast at 6;30 as announced, as we have to leave the hote at 7;00 to the airport. I paid for the breakfast but did not eat. Best wishes,

This is a my favorite hotel in Amman. Great location, good variety of restaurants, spacious rooms, great service and friendly staff.

One of the best hotels that we have visited. The service was extraordinary. Breakfast was very delicious and service was amazing

We enjoyed our stay at Fairmont Gold floor. Due to the special meeting at the hotel our bedroom was located at the end of the floor (90 steps from the Elevator) on the 14th floor. It helped me to do more exercise but rather difficult to my husband. On our second check-in we were given a room closer to the elevator on the 16th floor. All staff members from the reception to the restaurants and Fairmont club were curteous and professional. Breakfast and afternoon at the Fairmont club was fantastic. The spa facilities are one of the best in all 5-star hotels I have experienced. Thank you!

I had a really good experience in Fairmont, I loved the hospitality and the welcoming nature of all staff at generally at reception, Nur Restaurant and in-room service providers.

I visit Fairmont Amman at least once per month for work and always what stands out is the friendliness of the staff. They are the reason I keep going back.

Very pleasant stay ad overall experience. Service varied at times. Minibar and snacks were not filled back everyday, at least not all items. Very clean, very friendly staff, amazing food throughout all restaurants (tried Nur, Japanese and Jordanian).

A wonderful experience, as is the case with every Fairmont Hotel. Service was exceptional and the room was absolutely beautiful with stunning views of Amman.

Excellent service. Overall great hotel