Fairmont Amman 5 stars

Customer review rating 4.7/5 1,403 reviews

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Fairmont Amman
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Hotel extras

  • Our pillow menu features unique types of pillows for a perfect night's sleep.

  • Spacious rooms and suites with breathtaking views of the stunning hills of Amman.

  • Exceptional dining experiences from authentic Jordanian to true Japanese flavors.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • QUEEN ALIAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
Catering
  • BreakfastPaying
  • 6 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Fairmont Amman

6 Beirut Street 5th Circle
Abdoun
PO Box 831370, Amman 11183 JO
11183
amman
jordan

Tel: +96265106000

Fax: (+962)6/5106001

Check-in from 15h00

Check out up to 12h00

  • FROM AIRPORT TAKE B5 OR B7 :  B5 OR B7 5TH OR MECCA ST

  • By plane

    QUEEN ALIA At 33.5km / 20.82 miles - Shuttle paying

  • By train

    BASMA BRT STATION At 0.5km / 0.31 miles

GPS :31.95987, 35.881184

Our accommodation(s)

Featuring a range of room categories and residences for all your needs, you will be surrounded by contemporary amenities, plush bedding, elegant bathrooms and spacious luxury to put you at your best for discovering Amman. Choose from Fairmont Room, Deluxe Room, 1 Bedroom or 2 Bedroom Suite. Our specialty suites are Signature Suite, Amman Suite, and the Fairmont Penthouse Suite. For long term guests, we have Fairmont Residences, including 1 or 2 bedrooms, and executive.

Fairmont King Non Smoking

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Shoe polisher
  • Mini Bar

Fairmont King Smoking

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Fairmont 2 Queens Non Smoking

  • Max. number of persons: 2
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

The Fairmont Deluxe Room, King Size Bed, Non-Smoking

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Deluxe King Smoking

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Deluxe 2 Queens Non Smoking

  • Max. number of persons: 2
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Fairmont Gold King Non Smoking

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Fairmont Gold King Smoking

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Fairmont 2 Queens Smoking

  • Max. number of persons: 2
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Deluxe 2 Queens Smoking

  • Max. number of persons: 2
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Fairmont Gold 2 Queens NSNon contractual photo

  • Max. number of persons: 2
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Fairmont Gold 2 Queens SmokingNon contractual photo

  • Max. number of persons: 2
  • Area: From 42 / 452 sq ft
  • Views: Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Fairmont King NS AccessibleNon contractual photo

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Fairmont King Smoking AccessibleNon contractual photo

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: City View, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar
Rooms

Our restaurants and bars

SALT

Type of cuisine: Gourmet

Salt is where the finest cuts of prime steaks can be enjoyed in a warm sophisticated setting. Salt is an exclusive dining experience to Amman that brings the essence of fine cuts of meat to take this market segment up a notch.

Lunch

12:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAPRICE

Type of cuisine: International

Caprice is the place to see and to be seen at night; it is the city's number one night life destination. It is a pulsing haven of arts, great live music, culture, and mixology.

Dinner

16:00 - 02:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NUR

Type of cuisine: Mediterranean

Nur is where the in-house guests and the cities elite gather to have the finest and most varied buffet breakfast in the city, characterized by the carefully-executed dishes, an enticing open buffet and interactive cooking stations.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TSUKI

Type of cuisine: Japanese

Tsuki provides a wonderful array of Japanese dishes that are sure to please any customer. From traditional, casual, to adventure-seeking diners, our exotic menu offers delicious Japanese cuisine that is rich in flavor and artistic in presentation.

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NASIM

Type of cuisine: Mediterranean

Nasim is the beating heart for Jordanian cuisine, from the warm aroma of the local spices to the satisfying sweet desserts. Nasim serves the most authentic dishes and is the best place in the city to experience shisha.

Dinner

16:00 - 02:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CRYSTAL

Type of cuisine: Gourmet

Crystal is where the Fairmont signature afternoon tea experience comes to life and where the finest coffees and teas can be found alongside a signature selection of wines and champagnes. It is a lounge that reflects the best of London tea culture.

Lunch

08:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

08:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAPRICE

Non contractual photo

CAPRICE is the place to see and to be seen at night; it is the city's number one night life destination that is both elegant and fashionable. It is a pulsing haven of arts, great live music, culture, and with a range of signature cocktails mixology.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 684

  • Maximum capacity: 480 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Fairmont Amman

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,403 reviews

Amazing place

Customer review rating 4.7/5

Hussam A. Business - 24/12/2020 Confirmed reviews ALL

Amazing place to stay in

Dear Hussam A., We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of services that we offer to our valued guests. We thank you for recognizing our team members from the reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siham Becharef Personal Assistant to the General Manager

Good stay

Customer review rating 4.7/5

Fahed Solo - 19/12/2020 Confirmed reviews ALL

Amazing stay. Very clean and hygienic.

Dear Fahed A., Thank you for choosing Fairmont Amman and for taking the time to rate your experience following your recent stay with us. We are glad to learn that you have spent an amazing stay with us and that you have found the cleanliness and the hygienic level in the hotel of a high standard. We would like you to be sure that your comments about the bed mattress and the food quality have been taken into consideration and have been shared with the relevant departments as we strive to continuously improve the quality of our services that we offer to out valued guests. Thank you again for sharing your experience, and wand we very much look forward to warmly welcoming you again in the near future. Sincerely, Siham Becharef Personal Assistant to the General Manager
Customer review rating 4.7/5

Samer B. Families - 12/12/2020 Confirmed reviews ALL

The blanket and bed sheets where not clean and I asked the room service manager to change it

Dear Lina B., Thank you for taking the time to tell us about your experience at the Fairmont Amman. We are sorry that your experience did not meet your expectations. Based on the rating given, we have noticed that you were not satisfied with the cleanliness and the hygiene level in our hotel and we apologize for any inconvenience it may have caused. We would be grateful if you could share more details about your experience so that we can work on further improvements. Our Front Office Manager tried to contact you, but unfortunately you were unreachable. Please rest assured that your comments about the bed sheets have been taken into consideration and have been shared with the relevant department to take the appropriate measures and to prevent future occurrence. We truly rely on guests’ feedback to achieve our 100% guest satisfaction target as we strive to continuously improve the quality of our services that we offer to out valued guests We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siham Becharef Personal Assistant to the General Manager
Customer review rating 4.7/5

Tara A. Business - 04/12/2020 Confirmed reviews ALL

Excellent staff rooms and food

Dear Tara A., Thank you for choosing Fairmont Amman as your accommodation of choice and we truly appreciate your comments regarding your recent stay with us. We are glad to learn that you have spent a comfortable and a memorable stay with us. It is always a pleasure to receive such positive feedback from our valued guests. We thank you for recognizing our team members from various departments, for sure I will share your compliments with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Siham Becharef Personal Assistant to the General Manager

Pandemic Punctiliousness

Customer review rating 4.7/5

Daniel V. B. P. Business - 25/11/2020 Confirmed reviews ALL

I was quarantined alone for 14-days as a new arrival into Jordan subsequent to its reopening after the initial thrust of the Covid-19 pandemic. The staff of the hotel was fully professional, courteous and friendly at every turn. They inquired regularly if I had everything I needed. They coordinated with our office in Amman in a seamless manner and set up retesting as required by the Government of Jordan prior to my release to unconfined life. The suite was so nice, it was a shame not to be able to share it. I could have invited the King himself. Thank you for a great stay!

Dear Daniel B., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. We were pleased to learn that you enjoyed the hotel and that you have spent a comfortable and a memorable stay with us. We truly appreciate your compliments about our staff friendliness and professionalism level. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services that we offer to our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Siham Becharef Personal Assistant to the General Manager

Great service and attention to detail

Customer review rating 4.7/5

Anonymous Couples - 06/11/2020 Confirmed reviews ALL

All staff were very attentive and genuine in their interactions. Congratulations. Looking forward to a return visit

Dear Theodoros A., We very much appreciate your comments regarding your recent stay at the Fairmont Amman. It is always a pleasure to receive such positive feedback from our valued guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siham Becharef Personal Assistant to the General Manager

Good stay

Customer review rating 4.7/5

Layla Q. Couples - 01/11/2020 Confirmed reviews ALL

Very nice Thank you

Dear Laila K., Thank you for choosing Fairmont Amman as your accommodation of choice and we truly appreciate your comments regarding your recent stay with us. We are glad to learn that you had a comfortable and a memorable stay with us. It is always a pleasure to receive such positive feedback from our valued guests. We hope your next visit will be as pleasant as the previous one. Kind regards, Siham Becharef Personal Assistant to the General Manager

Very responsible team and professional.

Customer review rating 4.7/5

Jalal D. Business - 28/10/2020 Confirmed reviews ALL

I request to be a member, the team helps me to get.

Dear Jalal Mohammad Qasem D., Thank you for choosing Fairmont Amman as your accommodation of choice and we truly appreciate your comments regarding your recent stay with us. We are glad to learn that you had a comfortable and a memorable stay with us. It is always a pleasure to receive such positive feedback from our valued guests. We thank you for recognizing Omar from the reception. For sure we will let him know about your kind words. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Kind regards , Siham Becharef Personal Assistant to the General Manager

Best hotel in Jordan

Customer review rating 4.7/5

Zeid M. Families - 28/10/2020 Confirmed reviews ALL

Everything was tailored to perfection right from the very start. Mr Hassan Barakat went out of his way and all of the staff at the fairmont. Also I must say the food is one of the best , the massages were amazing and the staff at all areas of the hotel are very professional and polite.

Dear Zaid m., Thank you for choosing Fairmont Amman as your accommodation of choice and for taking the time to rate your experience following your recent stay with us. We are glad to learn that you had a comfortable and a memorable stay with us. It is a great pleasure to read that you enjoyed the food and the massages in our hotel and that you found the service provided by our dedicated team members to be of a high standard. Your feedback is a great reward for our team members who are committed to create a remarkable experience for every guest. We thank you for recognizing Hasan Barakat. For sure we will let him know about your kind words. We look forward to welcoming you back soon and we hope your next visit will be as pleasant as the previous one. Kind regards, Siham Becharef Personal Assistant to the General Manager

Great Staycation

Customer review rating 4.7/5

Abdallah Z. Couples - 18/10/2020 Confirmed reviews ALL

As a regular at the Fairmont Amman, I am always pleased with the level of service, hygiene , and quality that me and my guests receive at the hotel.

Dear Abdulla Z., Thank you for choosing Fairmont Amman as your accommodation of your choice and for taking the time to rate your experience with us. We appreciate your loyalty and your continued trust in our hotel and our staff. It is always a great pleasure learning that you found the level of services, hygiene and the quality provided by our dedicated staff to be of a high standard. Your feedback is a great reward for our team members who are committed to create a remarkable experience for every guest. We truly thank you for your positive comments and we certainly look forward to welcoming you back again, hopefully in the near future. Sincerely, Siham Becharef Personal Assistant to the General Manager

All rounded

Customer review rating 4.7/5

Othman F. Couples - 29/09/2020 Confirmed reviews ALL

Extremely comfortable three nights. The staff are extraordinarily professional. The food is outstanding. The service as a whole is amazing. The room is very comfortable and hygienic. Everything about my stay was worth every penny. A memorable experience indeed.

Dear Othman F., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. It is always a pleasure to receive such positive feedback and to read that you found our rooms comfortable, hygiene level and the quality of service to the highest standards. We have taken note of your comments about the side items into consideration and will address them with the concerned department heads for further enhancements. We truly appreciate your complements about our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Siham Becharef Personal Assistant to the General Manager
Customer review rating 4.7/5

Belal Q. Couples - 24/09/2020 Confirmed reviews ALL

Generally the location is good, the room cleaning is good,, but, the food is very bad, and too expensive ! With small portions

Dear Belal Al Q., Thank you choosing Fairmont Amman and for taking the time to tell us about your experience with us. We are glad to learn that you generally enjoyed your stay with us especially the location and the cleanliness level in the rooms. We are sorry to read that your food experience did not meet your expectations and we would be grateful if you could share further details. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Kind regards Siham Becharef Personal Assistant to the General Manager

good stay

Customer review rating 4.7/5

Anood Couples - 23/09/2020 Confirmed reviews ALL

i like the place the view the staff every thing it was a nice experience

Dear Anoud A., We very much appreciate your comments regarding your recent stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you for recognizing Mohammad and for your kind words. We hope your next visit will be as pleasant as the previous one. Kind regards Siham Becharef Personal Assistant to the General Manager

Good stay

Customer review rating 4.7/5

Lina Z. Couples - 20/09/2020 Confirmed reviews ALL

The restaurant was a great food and nice service. Rooms is v clean and tidy

Dear Khaldoun E., We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Siham Becharef Personal Assistant to the General Manager

Perfect stay

Customer review rating 4.7/5

Abdullah Friends - 16/09/2020 Confirmed reviews ALL

Really enjoyed my stay. The staff are nice and i would repeat it again. Thank you

Dear Abdullah M., Thank you for choosing Fairmont Amman as your accommodation of your choice and for rating your experience with us as a perfect stay. It is a pleasure to learn that you have spent a comfortable and a memorable stay with us. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services we offer to our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future. Kind regards Siham Becharef Personal Assistant to the General Manager

Lack of execution

Customer review rating 4.7/5

Daniel S. Families - 08/09/2020 Confirmed reviews ALL

The room smelled like smoke. There was no hot water. The staff at the pool was rude. We arrived with kids 55 minutes before closing. They told us that we couldn’t sit down because they were closing.

Dear Daniel S., Thank you for taking the time to tell us about your experience at the Fairmont Amman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Siham Becharef Personal Assistant to the General Manager

me and my family was very happy with every thing in the hotel

Customer review rating 4.7/5

Abdul A. S. Families - 31/08/2020 Confirmed reviews ALL

very nice staff friendly and helpful . beautiful room nice breakfast it was memory will last specially to my kids thank for every thing . one thing i hope you tack in consideration is to give the woman one hour a day to enjoy spiritually the 2 inside swimming-poll because they don,t have in there part

Dear Abdulaziz s., Thank you for taking the time to fill out the survey following your recent visit to Fairmont Amman. We were pleased to learn that you enjoyed the hotel and that you have spent a comfortable and a memorable stay with us. We appreciate your compliments about our staff friendliness. Thank you again for sharing your experience and we look forward to welcoming you again shortly. Kind regards Siham Becharef Personal Assistant to the General Manager

very good stay

Customer review rating 4.7/5

Adnan D. Solo - 31/08/2020 Confirmed reviews ALL

it’s perfect like usual, thank you

Dear Adnan D., Thank you for choosing Fairmont Amman as your accommodation of your choice and we truly appreciate your comments regarding your recent stay with us. We are glad to learn that you had a comfortable and a memorable stay with us. It is always a pleasure to receive such positive feedback from our valued guests. We thank you for recognizing Fadi, Mona and Abdulhalim, for sure we will share your compliments with them. We hope your next visit will be as pleasant as the previous one. Kind regards Siham Becharef Personal Assistant to the General Manager

Fabulous stay

Customer review rating 4.7/5

Avril Couples - 30/08/2020 Confirmed reviews ALL

Luxurious, calm, excellent service. Dinner in Salt was amazing, the breakfast was wonderful. We loved the pool and the spa treatments.

Dear Avril J., Thank you for choosing Fairmont Amman as your accommodation of your choice and for rating your experience with us as a fabulous stay. It is a pleasure to learn that you have spent a comfortable and a memorable stay with us and that you have enjoyed the time you spent at Salt, the pool and the SPA. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services we offer to our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future. Kind regards Siham Becharef Personal Assistant to the General Manager

Short and sweet

Customer review rating 4.7/5

Anonymous Couples - 27/08/2020 Confirmed reviews ALL

We stayed there briefly for our honeymoon. The hotel staff are all lovely and very helpful. Check in was quick and the room was ready earlier than expected, and check out was smooth as well. the room is huge with a phenomenal view. The bathroom was also amazing, 2 sinks, a shower and bath, and you can hear the TV in there! Breakfast food was delicious and we ordered in room dining for dinner, which was spectacular and very reasonably priced for a 5 star hotel. They have many restaurants which is good. The only 2 things that weren't perfect are: the bed was not very comfortable and the pool is quite small.

Dear Sami D., Thank you for taking the time to complete the online survey following your recent stay at Fairmont Amman. It is a pleasure to learn that you have spent a comfortable and a memorable stay with us. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services we offer to our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again in the near future. Kind regards Siham Becharef Personal Assistant to the General Manager

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