Fairmont Amman 5 stars

Customer review rating (ALL Rating) 4.6/5 1,389 reviews

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Description

Hotel extras

  • 316 luxurious guest rooms, including 22 suites

  • Prestigious address near embassies and business headquarters

  • Fairmont Spa & Gym with vitality pools, 6 treatment rooms, and an outdoor seasonal pool.

  • Indoor Dead Sea float pool and outdoor rooftop swimming pool

  • A total of 7 unique food & beverage outlets

Our accommodation(s)

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Hotel location

Fairmont Amman

6 Beirut Street 5th Circle, Abdoun, PO Box 831370
11183 Amman
Jordan

GPS:31.95987, 35.881184

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,389 reviews

TripAdvisor Rating  4.9/5  2,509 reviews

Spa experience is relaxing , temperature between sections must be controlled and consistent , always special thanks to

TripAdvisor rating 5.0/5

mohannadq3 TripAdvisor review

Spa experience is lovely, the temperature control in the men’s spa should be more consistent and equal between different sections, variations always there , some times cold, some times hot , same apply to the water temperature in the vitality pools , special thanks to the dedicated Mohammad Al shoubaki, very active always trying to keep things perfect (wow) , regarding the gym : great place very clean , nice view , rooms are so nice

Excellent

TripAdvisor rating 5.0/5

gawad r TripAdvisor review

Amazing fairmont amman i like the decorations - the staff another story thay are so good and profissnal malaak guest relaiton , raslan , omar from guest service , i well come back for sure

Dear gawadr, Greetings from Fairmont Amman. Thank you for taking the time to review Fairmont Amman. Your feedback is truly appreciated and will be passed on to the management and team. We hope to welcome you back soon! Sincerely, Fairmont Amman Management

Worst Hotel Experience of My Life - Hated It

TripAdvisor rating 1.0/5

Mary Ellen H TripAdvisor review

Worst hotel experience of my life . Got treated like garbage, I have severe medical problems and typically need to drink a lightly sweetened beverage like soda or juice just to feel normal and OK and not in severe discomfort. Well, when I got there they refused to give me a soda from the minibar because I didn't have the money to pay, how mean spirited and cheap, never mind the exorbitant prices they charge for rooms here, What mean people, they refused me even a small drink, which I needed desperately, as I was exhausted, severely dehydrated and in complete distress. So, my bad experiences started there and got worse. I wished I never checked into this hotel, all they care about is separating you from your money. Try getting a massage in this place, they charge 375 Jordanian dollars for a couples massage, that's over $500 American, what a ripoff! Meanwhile, the supposedly clean bathrobe hanging in the bathroom was dirty and had a huge rip under the arm, there was a stain on the bed linens right where I sleep and the notepad on my desk was all scribbled on, that may seem small but just adds to the unhappy situation. All in all, a huge disappointment, an aggravation and a real fiasco. Not a 5 star hotel, a real dump. Caveat emptor - avoid this place at all costs.

Dear maryellenh, Thank you for taking the time to review Fairmont Amman. We are disappointed to learn of your experience. Could you kindly provide us with your contact details by email to fairmont.amman@fairmont.com in order to contact you and look into your feedback. We hope you accept our sincerest apologies and return for a more pleasurable experience. Sincerely, Fairmont Amman Management

Nice decoration

TripAdvisor rating 5.0/5

Journey53899922326 TripAdvisor review

Had a very nice experience in your hotel the decorations so so nice I took a lot of pictures, the staff so kind and helpful malaak , the coffee man I forgot his name also the service staff , I’ll come back for sure

Dear Journey, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Fairmont Amman

great experience

TripAdvisor rating 5.0/5

Pioneer32394311356 TripAdvisor review

such an amazing experience, breakfast was amazing, all staff were incredible and Saleh in specific was very friendly and professional overall very quick service too :)

Dear Pioneer, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Fairmont Amman

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Other web-users rate our hotel

  • 207 reviews 9.4/10 Location
  • 709 reviews 8.5/10 Room
  • 2,044 reviews 9.4/10 Service
  • 394 reviews 9.4/10 Vibe
  • 330 reviews 9.2/10 Food
  • 308 reviews 7.6/10 Cleanliness
  • 228 reviews 9/10 Amenities
  • 195 reviews 8/10 Comfort

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