Fairmont Amman 5 stars

Customer review rating (ALL Rating) 4.5/5 818 reviews

Best price
guarantee
Fairmont Amman - Image 1
Fairmont Amman - Image 2
Fairmont Amman - Image 3
Fairmont Amman - Image 4
6 Beirut Street 5th Circle, Abdoun, PO Box 831370, Amman 11183 JO, 11183 Amman, Jordan

Description

Hotel extras

  • Prestigious address near embassies and business headquarters

  • Fairmont Spa with vitality pools and inhalation steam rooms

  • Indoor Dead Sea float pool and outdoor rooftop swimming pool

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Fairmont Amman

6 Beirut Street 5th Circle, Abdoun, PO Box 831370, Amman 11183 JO
11183 Amman
Jordan

GPS:31.95987, 35.881184

Telephone
Fax +962 6 510 6001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  818 reviews

TripAdvisor Rating  5.0/5  2,224 reviews

Overpriced, Poor Service, and Refund Frustrations

TripAdvisor rating 2.0/5

zakiah2023 TripAdvisor review

I had a very disappointing experience during this stay. Firstly, the smoking room I was assigned had a strong and unpleasant smell, which made my stay quite uncomfortable. Additionally, the service was confusing and inconvenient. Considering how expensive the hotel is compared to the services provided, I was surprised that they required a deposit. The process of getting the deposit back has been extremely frustrating. Even after two months, I still haven’t received the refund on my visa card. During checkout, they didn’t consult me about my preferred refund method, despite the fact that I had paid part of the amount in cash and the rest by visa card. This lack of communication and professionalism added unnecessary frustration to my entire experience. What makes this even more disappointing is that during my previous stay, I had a much better experience. Unfortunately, this time was the worst. Overall, I would not recommend staying here.

Dear Zakiah2023, Thank you for taking the time to review Fairmont Amman. We sincerely apologize for the delay in processing your refund. Please rest assured that your refund is currently being processed, and we are actively working to resolve this matter as quickly as possible. Your comments have been shared with the concerned department, and your request has been reviewed. At Fairmont Amman, we are committed to providing high-quality service that exceeds the expectations of our valued guests. Your feedback is invaluable to us, and we are taking immediate steps to ensure this issue does not occur again. We understand your frustration and are truly sorry for any negative impression this may have left. We appreciate your understanding and the opportunity to address your concerns. We hope to have the chance to serve you again in the near future. Sincerely, Rakan Njadat Front Office Manager

Excellent service and stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Breakfast is very good with nice variety, rooms amazing and good housekeeping , loved the Christmas festivities in decoration. Location is good. Overall , it is an excellent choice for stay.

Dear Dalia E., We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad Odeh Director Of Rooms

Customer review rating 4.5/5

Andrechaiban Business - Confirmed reviews ALL

Nice trip

Dear Andre C., We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad Odeh Director Of Rooms

Extroadinary experience

TripAdvisor rating 5.0/5

Around T TripAdvisor review

A wonderfull stay at Fairmont Amman. Amazing and very friendly staff. I had to prepare for an exam and everyone was really supportive and helpful. Special thanks to Philipp and Mohammed who checked me in and ensured an unforgettable stay. Special thanks to Fairmont gold staff; Wensses, Rand and Riham, who were really nice and had a solution for everything. Caprice’s staff, classy Mona and elegant Simon thank you for the lovely music and happy vibes. Dj Mary high-quality super impressive beats. Would love to come back again Faimont Amman, more than a hotel!

Dear aroundt209, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Great expirience

Customer review rating 5.0/5

Bg Business - Confirmed reviews ALL

I arrived very late, but the hotel staff took good care of me. I got an excellent room and an upgrade, and overall, everything was superb.

Dear Bunafsha G., We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammad Odeh Director Of Rooms

In partnership with TripAdvisor

Other web-users rate our hotel

  • 166 reviews 8.9/10 Location
  • 435 reviews 8.7/10 Room
  • 1,326 reviews 9.3/10 Service
  • 262 reviews 9.2/10 Vibe
  • 208 reviews 7.7/10 Cleanliness
  • 178 reviews 8.9/10 Amenities
  • 133 reviews 8.5/10 Comfort
  • 118 reviews 8.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Amman

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.