Mövenpick Sharm El Sheikh 5 stars

Customer review rating (ALL Rating) 4.4/5 997 reviews

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Description

Hotel extras

  • 5 private beaches with direct sea access

  • Diving centre

  • Horse stables

  • Wellness Centre

  • Rooms with Sea View

Our accommodation(s)

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Room 1

Hotel location

Mövenpick Sharm El Sheikh

Naama Bay 46619 South Sinai
46619 SHARM EL SHEIKH
Egypt

GPS:27.913761, 34.340279

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  997 reviews

Customer review rating 1.0/5

Fahad N. Families - Confirmed reviews ALL

Dear Fahad N., Thank you for sharing your feedback with us. We are genuinely sorry to hear that your experience with Accor did not meet the standards you have come to expect, especially as one of our valued ALL Gold members. Reading your comments about the lack of hygiene, commitment, and food quality is truly disappointing. These concerns are very important to us, as we are committed to providing every guest with a comfortable, safe, and memorable experience. Please accept our sincere apologies for the disappointment caused. Your feedback has been shared with our teams so that we can review what happened and take the necessary actions to improve. We truly value your loyalty and would appreciate the opportunity to better understand your experience and regain your trust. We hope to welcome you again in the future and provide you with the level of service and care that you rightfully expect from Accor. Warm regards,

Customer review rating 5.0/5

Sarah A. A. H. A. A. Families - Confirmed reviews ALL

Dear Sarah A... A.. H. A... A., Thank you for taking the time to share your feedback. We are delighted to hear that you had an unforgettable stay and enjoyed every moment with us. It's wonderful to know that you found everything to be perfect overall. We sincerely apologize for the delays you experienced with our room service and for the housekeeping not meeting your expectations. Your comments have been shared with the respective teams so we can improve these areas and provide the high standard of service our guests deserve. We truly appreciate your valuable feedback and hope to have the pleasure of welcoming you back for an even better experience in the future. Kind regards,

Customer review rating 4.5/5

Rysty S. Families - Confirmed reviews ALL

Dear Rysty S., Thank you for your wonderful review and for choosing to stay with us again. We are delighted to know that your second visit was just as memorable and that you enjoyed our beautiful beach, delicious food, clean rooms, and the warm hospitality of our team. Your special recognition of Aya is greatly appreciated, and we will be sure to share your kind words with her. It is truly rewarding to know that our service made you feel so welcome. We are honored by your continued trust and look forward to welcoming you back for a third unforgettable stay. Kind regards,

Customer review rating 5.0/5

Simon T. Families - Confirmed reviews ALL

Dear Simon T., Thank you so much for your wonderful review! We are delighted to hear that you had such an amazing stay with us and that our team exceeded your expectations. Your special appreciation for our restaurant team, especially our chef, means a great deal to us. We are committed to ensuring every guest enjoys a safe and memorable dining experience, and we are pleased that we could accommodate your son's allergies with the care and attention he deserved. We will be sure to share your kind words with the entire team. We truly appreciate your support and look forward to welcoming you and your family back for another exceptional stay. Warm regards,

Customer review rating 3.5/5

Kinan M. Couples - Confirmed reviews ALL

Dear Kinan M., Thank you for taking the time to share your feedback and for choosing to stay with us again. We sincerely apologize that the cleanliness of the Lewa Restaurant restrooms and your room's bathroom did not meet the high standards you experienced during your previous visit. We also appreciate your comments regarding the bar service and will share your observations with the relevant teams to ensure improvements are made. We are especially sorry that you did not feel recognized as an ALL member. Please accept our sincere apologies, as providing our loyal members with the recognition and benefits they deserve is very important to us. We're delighted that the early check-in and late check-out helped make your stay more enjoyable. Thank you for your kind words and for your continued loyalty. We look forward to welcoming you back and providing you with a much-improved experience. Kind regards,

Other web-users rate our hotel

  • 1,257 reviews 9/10 Location
  • 2,119 reviews 8.5/10 Room
  • 4,392 reviews 9/10 Service
  • 397 reviews 9.9/10 WiFi
  • 1,148 reviews 9.7/10 Breakfast
  • 1,051 reviews 8.2/10 Cleanliness
  • 801 reviews 8.6/10 Vibe
  • 380 reviews 5.6/10 Value

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