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Mövenpick Jumeirah Lakes Towers 5 stars

Customer review rating 4.3/5 3,330 reviews

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Mövenpick Jumeirah Lakes Towers
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+ 22 Services

Hotel extras

  • Adjacent to Dubai Marina and JBR area

  • Walking distance to Dubai metro

  • Close to business districts including JAFZA and Media City

  • Three dining and entertainment options

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Private beachPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Mövenpick Jumeirah Lakes Towers

Cluster A, Jumeirah Lakes Towers
454439
454439 dubai
united arab emirates

Tel: +97144380000

Fax: (+971)4/4380001

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTL At 25km / 15.53 miles

GPS :25.066013, 55.138134

Our accommodation(s)

Warm, modern and distinctly stylish, the 5-star hotel offers 168 rooms which range from elegant Rooms to spacious Suites. Each room has a spacious bathroom, free WiFi, TV, complimentary tea and coffee making facilities and an extensive minibar.

Deluxe King

Accessible room
  • Max. number of persons: 3
  • Area: From 41 m² / 441 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Deluxe Twin

Accessible room
  • Max. number of persons: 3
  • Area: From 41 m² / 441 sq ft
  • Views: Panorama view, City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior King

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Panorama view, City View *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior King Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Lake View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior Twin

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: City View *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Superior Twin Lake View

Accessible room
  • Max. number of persons: 3
  • Area: From 35 m² / 377 sq ft
  • Views: Panorama view, Lake View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

Premium King

Accessible room
  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft
  • Views: City View, Panorama view, Lake View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

CREMA LOBBY LOUNGE

Type of cuisine: Cafe

Here, Mövenpick coffee is freshly brewed, tea infusions fragrant, and the beverage menu extensive. Croissants, pastries, muffins, and sandwiches are complemented with signature desserts like the cheesecake and the Valrhona chocolate tart.

NOSH

Type of cuisine: International

Along with an à la carte menu, the restaurant provides an extensive buffet three times a day that offers variety, live cooking, themed counters, and 'Go Healthy' options.

URBAN BAR AND KITCHEN UBK

Non contractual photo

A social chill-out spot where eating and drinking take centre stage, ubk captivates its guests with a lively ambience in a casual, laid-back atmosphere. When Dubai's climate turns balmy, the terrace outside becomes an urban oasis amidst skyscrapers.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 118 m²

Find out more

Our guest reviews for
Mövenpick Jumeirah Lakes Towers

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,330 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,888 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

It’s a feeling of that I am in my home

Customer review rating 5.0/5

U. Business - 20/02/2021 Confirmed reviews ALL

Amazing

Dear Mukkamala U., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Could have ended badly, saved by the night manager

Customer review rating 4.0/5

Lars B. F. Families - 20/02/2021 Confirmed reviews ALL

Because of new regulations in Dubai, and an error by the booking department - we arrived in the middle of the night, and thought we still had our booking, for a big suite. But got shocked, when reception said the booking had been cancelled. This entire stay, and my review and impression of the Mövenpick-brand, could have greatly been affected by this, if it was not for the hotels night manager: Naraish Lachman, at the Mövenpick Hotel Jumeirah Lakes Towers - he saved the day, so we could start a relaxing holiday after some turbulent times the first day and night. He have been superb in every way!

Dear Lars F., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Not so good

TripAdvisor rating 3.0/5

fabulousguyin Business - 18/02/2021 TripAdvisor review

Breakfast for vegetarians and especially Indians was pathetic. Very clumsy rooms. Beds were not comfortable. Toiletries were missing had to call for it. Basically not movenpick standard hotel at all. Disappointed

Customer review rating 3.5/5

Mahammed S. Solo - 14/02/2021 Confirmed reviews ALL

During a check in day I had to wait for 2hours to get in, which was not expected considering the fact I had a long flight.

Dear Mahammed S., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to know more details about your experience, so if you would please send me an email at ch… in order to investigate and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

Good stay

Customer review rating 4.0/5

Salim H. Business - 08/02/2021 Confirmed reviews ALL

Wanted to try this hotel that's near my office. All was OK

Dear Salim H., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Good location. Good stay

Customer review rating 5.0/5

K.g Business - 06/02/2021 Confirmed reviews ALL

Very recommended hotel. Nice room.gr8 service from all the staff and especially Mr.Abdel at the reception desk .definitely will be back .

Dear Gasmi K., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Well located

Customer review rating 4.0/5

Ronald Business - 05/02/2021 Confirmed reviews ALL

satisfied customer

Dear Ronald O., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Very good stay and great location.

Customer review rating 4.5/5

Hala U. Couples - 04/02/2021 Confirmed reviews ALL

We were misinformed about couple of things in the beginning but it was soon resolved by Vanessa.

Dear Hala U., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

bien situé

Customer review rating 4.0/5

T. Couples - 03/02/2021 Confirmed reviews ALL

it was goood thanks for you services

Dear Najlae T., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager
Customer review rating 0.5/5

Ahmad Families - 31/01/2021 Confirmed reviews ALL

Bad experience with brake fast

Dear Mr. Ahmad, Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to know more details about your experience, so if you would please send me an email at ch… in order to investigate and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

Excellent staff in all departments.

Customer review rating 4.5/5

Jesus Business - 29/01/2021 Confirmed reviews ALL

It is the second time I'm staying at your hotel and I have to say that, even with all Covid19 motivated restrictions, this house keeps quality standards in all levels. No doubt it is the magnificent human staff the main responsible for it. Special mention here for the desk crew, the Nosh crew and the new nanager.

Dear Jesus S., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Good hospitality

Customer review rating 3.0/5

Pranay B. Families - 26/01/2021 Confirmed reviews ALL

The room service, front desk and house keeping is excellent!! Not a single issue But equally poor is maintenance staff! 2 different premium rooms had lighting issue, either bulb wasn’t working.. lights are of different colours.. switches issue, wiring issue! Unbelievably bad! Both the bath tubs had an issue which couldn’t be properly fixed in the 5 days also that we stayed there. 503 taps weren’t working properly! 403 first the tap and then the drainage of the tub. Always had to call someone to drain the tub since it couldn’t be opened and then they had to pull the plug and take it with them..

Dear Sunil B., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager
Customer review rating 4.5/5

Dani E. Families - 25/01/2021 Confirmed reviews ALL

Nice welcoming team, excellent room readiness, very good food quality

Dear Dani K., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Good service

Customer review rating 2.5/5

Ian D. Business - 19/01/2021 Confirmed reviews ALL

I have emailed you to get an invoice emailed to me of my stay with you.....didn’t get a response ? Please could I get one sent to pu… Regards Mr D.

Dear Ian D., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers As per our records the invoice has already been sent to the mentioned email on the 17th of January. Kindly please double check and let me know, and i will gladly sent it over again. Thank you. Christina Samir Front Office Manager

nice hotel

Customer review rating 3.5/5

Paul Couples - 18/01/2021 Confirmed reviews ALL

We came for a weekend and had a nice time. room was upgraded and the room was clean and good layout.

Dear Paul, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager
Customer review rating 0.5/5

Ali A. Solo - 12/01/2021 Confirmed reviews ALL

Its very exespensive. Special no lundry or u must pay. 3 trouble price to take ur clothes. And last day i move to another room they dont accept some one come to me. And very exespensive hotel

Dear Ali, Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to know more details about your experience, so if you would please send me an email at ch… in order to investigate and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

Noice Noice Noice

Customer review rating 1.5/5

Ali T. Friends - 12/01/2021 Confirmed reviews ALL

Lots of noise constantly. I booked 2 rooms. Was told that both rooms were upgraded but when we entered the room it was only the one that was really an upgrade. In the hotel there was really a bad breakfast buffet. When we booked we paid extra money to get breakfast. Then it's just not cool to read that if you pay an amount more at the hotel, then you can get a better breakfast.

Dear Ali, Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to know more details about your experience, so if you would please send me an email at ch… in order to investigate and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

Worn off stay at Mövenpick

Customer review rating 2.5/5

Thomas B. Solo - 10/01/2021 Confirmed reviews ALL

I have checked-in online and arrived 30 Minutes after the earliest check-in time. I had to wait an hour to receive the key. Even though this fact the staff was very professional and friendly and offered me a Coffee on the house as well a free breakfast the next morning. Very professional! Thank you for that. The room itself was worn off. The bed was not very comfy. Also a worn off mattress. The windows let a lot of noise in from the close by Sheikh Zayed Road. Very cheap windows. I needed to wear earplugs to sleep well. The interior was very dark and the carpet really old and needed to be exchanged. I really don't understand why carpet is still used in hotel rooms. It's not very hygienic - really digusting. In the bathroom the tiles were broken and mould in the corners of the bathtub. Not very nice. I was happy to leave the hotel after 2 nights stay and moved to Pullman in the same part of the city. The breakfast was very good. During Corona time everything was picked by the staff. The staff was very friendly, helpful and professional. The quality of the food was good. The staff and the breakfast was the highlight of this hotel. Conclusion: The beds are old and need to be exchanged. Windows are not absorbing the street noise. Staff was very good and professional. Breakfast was very good.

Dear Thomas, Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to know more details about your experience, so if you would please send me an email at ch… in order to investigate and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

Great Management

Customer review rating 5.0/5

Mona Families - 07/01/2021 Confirmed reviews ALL

We were treated with care and the manager made sure that our needs were met. There was an issue that we had and she took care of it for us and gave us the best experience of a hotel that saved our family holiday.

Dear Mona K., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Well located

Customer review rating 4.5/5

Farah Solo - 03/01/2021 Confirmed reviews ALL

The view is nice, close to the metro station, the nearby restaurant is very nice interior design and tasty food is served there

Dear Farah A., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

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