Mövenpick Jumeirah Lakes Towers

Customer review rating (ALL Rating) 4.3/5 687 reviews

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Description

Hotel extras

  • Adjacent to Dubai Marina and JBR area

  • Walking distance to Dubai metro

  • Close to business districts including JAFZA and Media City

  • Three dining and entertainment options

  • Free Access to RIVA Beach Club

Our accommodation(s)

Hotel location

Mövenpick Jumeirah Lakes Towers

Cluster A, Jumeirah Lakes Towers, 454439
454439 DUBAI
United Arab Emirates

GPS:25.066013, 55.138134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  687 reviews

TripAdvisor Rating  4.5/5  3,434 reviews

Certificate of excellence 2023

Best hotel experience in Dubai!

TripAdvisor rating 5.0/5

Helena K TripAdvisor review

My husband and I stayed here for 5 nights and we thoroughly enjoyed our stay!! The staff is incredibly kind, always happy to help and accommodates to your needs!! They offer travel guidance, exploring advice and shuttle buses from the hotel to the beach!! The beach is gorgeous! And as a woman I felt very safe and comfortable using the hotel shuttle bus! We felt so much love from the entire team&staff! The breakfast staff was my favourite in particular!! I'd like to give a shout out to Chef Ajay, Chef Purushu, Chef Arun, Chef Saraf, Venket, Eliyas and Fasil!!! You guys are absolute stars!!!!! I felt so spoilt and taken care of!! If you're contemplating whether to stay here or not, well I'd say look no further and book this hotel!!!!! You will not be disappointed! I promise!

Dear Helenak, Thank you for taking the time to share your exceptional experience during your recent five-night stay at the Mövenpick Hotel Jumeirah Lakes Towers. We are absolutely delighted to read your kind words and to know that you and your husband thoroughly enjoyed your time with us. At Mövenpick, we strive to provide not just accommodation, but a home away from home, where every guest feels welcomed and valued. It warms our hearts to hear that our staff’s kindness and willingness to assist played an integral role in making your stay memorable. Your recommendations for local travel and exploration are part of our commitment to ensuring our guests have a full experience of the beauty and culture that Dubai has to offer. We are especially pleased to hear that you felt safe and comfortable using our shuttle service to the beach. Your comfort and security are our top priorities, and we’re thrilled to know that our services made your stay more enjoyable. The beaches in this region are indeed stunning, and we’re glad you had the opportunity to experience them. Your recognition of our breakfast staff is genuinely appreciated, and it will be an absolute pleasure to share your heartfelt shout-out with Chef Ajay, Chef Purushu, Chef Arun, Chef Saraf, Venket, Eliyas, and Fasil. They work diligently to create a delightful breakfast experience for our guests, and it brings us immense joy to know that their efforts contributed to you feeling spoiled during your stay. Thank you for recommending Mövenpick Hotel Jumeirah Lakes Towers to others. Guests like you inspire us daily to enhance our services and strive for excellence. Should you ever find yourself in Dubai again, we would be honored to welcome you back for another unforgettable stay. Your satisfaction is our greatest reward, and we look forward to the opportunity to serve you again. Sincerely , Guillermo Carlos Salvatori General Manager

DO NOT STAY HERE!

TripAdvisor rating 1.0/5

Louise D TripAdvisor review

Do not stay here if you want to sleep! This is the worst hotel I’ve stayed at in Dubai and is definitely not a 5 star. The balcony doors might as well be open - they are so loud! I changed rooms when I first checked in as I could hear lots of road noises, however I regretted moving to the lake side as they blast music until 12am. They also have a drainage issue - when I first turned on my shower, there was brown water. This happened to me and a colleague. The bathrooms are not pleasant with tired and worn bathrobes. Lots of plug sockets in my room did not work. Breakfast is mediocre - I’m not sure I understand the fuss from previous reviews. I would never stay here again or recommend anyone else to stay here.

Dear Louise, Thank you for taking the time to share your experience regarding your recent stay at Movenpick Hotel Jumeirah Lakes Towers. We sincerely apologize for the inconveniences you encountered during your visit, and we appreciate your feedback as it offers us a valuable perspective on areas that need our attention. First and foremost, we are truly sorry to hear that noise levels detracted from your ability to enjoy a restful stay. We strive to create a tranquil environment for all our guests, and it is disheartening to learn that we fell short in this regard. Your comments about noise from both the street and the music from nearby venues have been shared with our management team, who will work to find solutions that ensure a more peaceful atmosphere for our guests. Regarding the water issue you experienced in your shower, we take such matters very seriously. Cleanliness and functionality are of utmost importance to us, and we regret any discomfort caused by the brown water. Our maintenance team has been alerted to this issue to ensure that our plumbing systems are thoroughly checked and resolved to prevent future occurrences. We also appreciate your remarks on the condition of our bathrobes and the functionality of the plug sockets. We are committed to maintaining our amenities and facilities to meet our high standards, and your observations will help us improve the guest experience. As for breakfast, we aim to offer a selection that caters to diverse tastes and preferences. We regret that it did not meet your expectations during your stay, and we will continue striving to enhance our culinary offerings. Your feedback is invaluable to us as we work toward improving our services. We understand that we did not meet your expectations and sincerely apologize for any inconvenience caused. Rest assured, we take your comments to heart, and will be making the necessary adjustments to enhance the experience for all guests in the future. We hope you will consider staying with us again, as we would love the opportunity to provide you with the quality experience you originally sought. Sincerely, Guillermo Carlos Salvatori General Manager

Great Hotel, Ideal Location, Awesome Team

TripAdvisor rating 5.0/5

Shalim A TripAdvisor review

Me and my wife stayed at Movenpick Jumeirah Lakes Towers for 5 nights. The team we interacted with from checking in to checking out were all so polite, professional and friendly. Anything we needed or requested we were provided with promptly and upmost care. Due to this being part of our honeymoon trip, once the team knew of this they kindly upgraded our room from a junior suite to a premium suite which was great, and not forgetting the decorated chocolate dessert they had left as a nice surprise when we checked into our new room. The room was spotless and was cleaned as soon as we had requested this. At the front desk were Parvinder and Raju who were very welcoming, Dilshan helped us check in and provided us with all the information the hotel offerred, and Christine and May were from the cleaning team who were both very helpful and respectful. Thank you for a great stay.

Dear Shamila, We very much appreciate your comments regarding your stay at the Movenpick hotel Jumeirah lakes towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Calros Salvatori General Manager

Good location staff is excellent though have noise problem

TripAdvisor rating 4.0/5

Hammad U TripAdvisor review

The housekeeping staff was really helpful especially Catherine and May. There is though noise issue from UBK. We were at 4th floor and you really can't sleep. Reception also sorted our issue of connecting rooms. All in all good location and access to amenities.

Dear Hamad, We very much appreciate your comments regarding your stay at the Movenpick hotel Jumeirah lakes towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Calros Salvatori General Manager

Business trip to JLT

TripAdvisor rating 4.0/5

jok208 Business - TripAdvisor review

We had a wonderful stay at the Movenpick JLT. The staff, Satish in particular, were amazing and very attentive. We will definitely recommend to others and will stay here again when visiting Dubai on business. We cannot thank the staff enough

Dear Kok, We very much appreciate your comments regarding your stay at the Movenpick hotel Jumeirah lakes towers It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Calros Salvatori General Manager

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Other web-users rate our hotel

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  • 21 reviews 7.2/10 WiFi
  • 361 reviews 7.4/10 Cleanliness
  • 349 reviews 9.3/10 Breakfast
  • 29 reviews 8.8/10 Bar

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