Mövenpick Jumeirah Lakes Towers 5 stars

From arrival to departure everyone at the hotel was very helpful and friendly.

I just had one concern when we arrived to the hotel we didnt get a welcome drink while the hotel should give us without asking (accor silver)

We had absolutely no issue with the location of the hotel, also the staff is also helpful.

First of all I would like to thanks the manger of hotel and the reception’s stuff and also many thanks for Samndar in Buffet was very friendly and for who’s I mentioned actually they tried to satisfied us as much as they can, Seconds We are shocked about the hotel, the furniture is very old and from the beginning we force issue about leakage in our bathroom so they upgrade our room we appreciated that act from the reception, and also it was no towel no brash mouth, fridge not working, no hairdryer, small details make a different, also I have a complement about breakfast it’s seem not like 5 stars breakfast hotel not much options and they were removed the food quickly, the tools for cooking egg not clean, the desserts are very heard to eat (waffles) it’s burned , hopefully the management of hotel to take action about Chang furniture and the all building and to make a lot of options of food.. It’s my glade to met stuff like that, ( professional and leader and smart, Friendly, always smile and welcoming, feel hospitality) I would like to thanks and appreciated the manger and Reception’s stuff they were very helpful and friendly and they want to satisfied us as I said before, but for the hotel and as a big brand Movanpic we were shocked and as I mentioned it does not look like 5 stars hotel..

the reception guys pushed me to download accor app and did a whole show telling me they will add reward points. Which never happened even after the 1 week since i vacated. Service was very slow. Once I asked for a plate and it came after 40 minutes delivered by a guy called phiyo. I thought they went to buy plates to cater to customers.

I stayed 2 nights so the amenities weren't very relevant to me as I was on a business trip . However, reception and concierge staff made it a great experience. "Abdelkader" from reception was very kind and professional. He understood my needs and provided me with insights about the area and how to get around .. he also made sure I apply to your loyalty program . Such a great energy that you can feel even under the mask ✅

A very pleasant 2 week stay. Staff were all very polite. The hotel is super clean. I loved the affiliation with Riva beaxh club and UBK bar. The food is excellent. A very nice stay indeed. Only 15aed in a taxi to the Marina. A good location.

The staff is the best thing in this hotel

Acceptable

Nice place and stuff. Only 1 downside construction noise near by. But it's not the hotel issue

Nice location with good services and near to railway station . Food is extent

I satisfied about everything in this hotel like the view, cleaning and the most important thing the Receptioner. Especially that employee , her name is Gulsaya. She was very cooperative and kind. She was helping us to find a good restaurants and places to visit in Dubai. Please thank her on behalf of me. Mazen m.

Staff is very kindly, room clearly,hotels facilities are perfect.im really enjoyed, everything was fine

Comfortable location. Many offers with other restaurants downstairs. But room service of the hotel can be improved. I liked the pool and gym area. Very supportive staff working in the pool and gym. Special thanks for Mr. Madu who helps with some gym tips. The building itself is not the best quality, average design, breakfast can have better variety for 5 stars hotel.

Was an excellent and good choice for my stay. Really enjoyed and appreciated the service and the room. Will be definitely making another booking soon rather than later and will bring my friends over ..