Mövenpick Jumeirah Lakes Towers

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Mövenpick Jumeirah Lakes Towers

Customer review rating (ALL Rating) 4.2/5 847 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Adjacent to Dubai Marina and JBR area

  • Walking distance to Dubai metro

  • Close to business districts including JAFZA and Media City

  • Three dining and entertainment options

  • Free Access to RIVA Beach Club

Hotel location

Mövenpick Jumeirah Lakes Towers

Cluster A, Jumeirah Lakes Towers, 454439
454439 DUBAI
United Arab Emirates

Telephone +971 4 438 0000

Fax +971 4 438 0001

Contact email

  • By plane

    DUBAI INTL At 25km / 15.53 miles

GPS:25.066013, 55.138134

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

Warm, modern and distinctly stylish, the 5-star hotel offers 168 rooms which range from elegant Rooms to spacious Suites. Each room has a spacious bathroom, free WiFi, TV, complimentary tea and coffee making facilities and an extensive minibar.

Our guest reviews

Our guest reviews for
Mövenpick Jumeirah Lakes Towers

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  847 reviews

TripAdvisor Rating  4.5/5  2,406 reviews

Great stay

Customer review rating 5.0/5

Zakhar N. Business - Confirmed reviews ALL

Room was better then expected with nice bathroom and tasty sweets on the table. I like Movenpick, but this time my experience was even better then usual.

Building and facilities very old

Customer review rating 2.0/5

Christian Couples - Confirmed reviews ALL

Service was good, but everything else… below average.

Clean stay

Customer review rating 4.5/5

Muhammed Solo - Confirmed reviews ALL

Thanks to Mr Devandra and Mr Raju.

Dear Muhammed N., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Poor service

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

When i ask for some services, asking me to come down, instead of servicing at room (I ask for mibile pin, then it happened)

Dear Abdullatheef M., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Good Stay

Customer review rating 5.0/5

Munish K. D. Business - Confirmed reviews ALL

It is well located and good ambience hotel.

Dear Munish D., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Well located

Customer review rating 4.0/5

Dejan Families - Confirmed reviews ALL

Pleasent stuff, we reserved and payed de luxe 3 bedroom, instead we got 2 bedroom with aditional third bed, with explanation that at the moment you have not proper 3 bedroom..it was small room for 3 adult person.

Dear Dejan M., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Good staff. Room great

Customer review rating 5.0/5

Richard B. Business - Confirmed reviews ALL

Very nice room for 4 days. Location was great for me. Breakfast was also great.

Dear Richard B., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Great stay

Customer review rating 4.5/5

Mc Families - Confirmed reviews ALL

All was great & friendly staff Thanks

Dear Maikel Z., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Well located Good stay

Customer review rating 5.0/5

Vladimir K. Couples - Confirmed reviews ALL

wonderful

Dear Vladimir K., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Well located and good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Everything was OK.

Dear Bayrammyrat M., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Good stay but a bit far

Customer review rating 4.0/5

Adnan A. H. Families - Confirmed reviews ALL

It was OK. But the location was a bit far from attractions and the room needs maintenance…

Dear Adnan A., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Mediocre hotel, can’t believe it was 5stars

Customer review rating 2.0/5

Ljs Solo - Confirmed reviews ALL

Very basic hotel, curtains do not close all the way hence no privacy, pool area best to skip doesn’t look good and there was a couple making out hot and heavy. Limited breakfast spread but plus point they offer discount for hotel guest. Eggs, fresh juices & muffins were good but that’s it as very limited selection. Not much security, anyone could go up to the rooms as do not require a key card to access the lifts. I left my adapter but I guess the hotel did bother calling or returning it to me so extra price for them

Dear Lorraine S., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Amazing stay,helpful staff

Customer review rating 5.0/5

Luboš Z. Couples - Confirmed reviews ALL

We’ve had a amazing time and all staff been really polite and helpful.Imran from breakfast and Concierge Shiva has been in most contact with us. I will recommend this hotel and would definitely stay again.

Dear Lubos Z., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

well located

Customer review rating 4.5/5

Xerox Couples - Confirmed reviews ALL

staff were excellent. highly commendable

Dear Xerox K., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Seamless

Customer review rating 5.0/5

Alpha M. Couples - Confirmed reviews ALL

Seamless experience from the reservation until we checked out. Hotel features will be same everywhere but the staff makes a huge difference, they made the stay memorable with their amazing service. Special thanks to Irshan, Komron, Zahid, Jyoti and Raju. Service in UBK was good as well, quick and friendly. The breakfast was okay, thanks to chef who made very good omelet. Thank you guys.

Dear Mayette Alpha M., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Well located

Customer review rating 5.0/5

Dr. A. A. Couples - Confirmed reviews ALL

The service and beache access package are very exceptional

Dear Ashimi A., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Super service...

Customer review rating 5.0/5

Muhammad A. Couples - Confirmed reviews ALL

Very comfortable and it really feels like a second home ...

Dear Muhammad A., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Not smart building

Dear Daniela M., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillermo Carlos Salvatori Hotel Manager

In the middle of construction sites. Needs upscaling a lot!

TripAdvisor rating 2.0/5

marcins791000 TripAdvisor review

It is not a 5 star hotel by any standard. Room was small and very low quality. Bathtub was clogged, reception hardly ever picked up the phone so had to go down to speak to them. I regret staying there.

Dear Marcins, We are really sorry to hear that you were not happy about the room and with regret to know that the outside noise has marred your stay with us. The area on which the hotel is located has been developed significantly, and it appears to be a fast-evolving area where nowadays become a very popular tourist and local destination especially because of some newly added attractions. Although this is something beyond our control, please accept my sincerest apologies for any noise disturbance you had experienced whilst staying with us. Your feedback is now shared with the management team, to ensure that the comfort and convenience of our guests are continuously handled with paramount importance. I would be very thankful to receive more details regarding your comments, I can assure you that we take our guests' feed-backs very serious and by having more information, I can share with the rest of my team the shortfalls. Should your time permit, please contact us hotel.jumeirahlakestowers@movenpick.com Despite your disappointment, I would love to personally welcome you back to our hotel and regain your trust once again. Kind regards, Salvatori Guillermo Hotel Manager

Movenpick Hotel Jumeirah Lakes Towers - Decent for Business

TripAdvisor rating 3.0/5

yaseenarbee Business - TripAdvisor review

It is a decent space for a business trip if you are in the JLT area. Although, the sound from the AC is loud, i was in room 818 and it sounded like a bath was running above constantly. The AC was also either too cold or off. Could not adjust to stay at a certain temp. Other than that, its not a bad place to stay if you are going to be out and just need a place to sleep.

Dear yaseenarbee, We very much appreciate your comments regarding your stay at Movenpick Hotel Jumeirah Lakes Towers.While I am delighted to read some positive aspects of your stay, it is with regret to know that the A/C noise has marred your stay with us. We will definitely pass your comments to the relevant department for improvement. rest assured that we appreciate your valuable feedback We are always looking for ways to make the hotel more comfy and deliver impeccable service and your valuable feedback with help us to so and hope we can get an opportunity to welcome you back and make your stay more memorable. Sincerely, Pallavi Desai Front Office & Residence Services Manager

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