Mövenpick Jumeirah Lakes Towers 5 stars

Customer review rating (ALL Rating) 4.3/5 1,000 reviews

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Description

Hotel extras

  • The Gateway to Dubai Marina & JBR

  • Seamless Connectivity: Steps from the Dubai Metro

  • A Strategic Hub for Business Leaders

  • 4 Diverse Dining & Entertainment Options

  • Complimentary access to RIVA Beach Club

Our accommodation(s)

Book this hotel
Room 1

Free WiFi- Kingbed- Lake view- A/C- Seating area- desk- Bathtub and shower- flat screen TV

  • Views:

    Lake View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Lake View
  • Most of the accommodation: Balcony

Free WiFi- Twin beds- A/C- Seating area- desk- Bathtub and shower- flat screen TV- Minibar

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Free WiFi-Twinbeds- Lake view- A/C- Seating area- desk- Bathtub and shower- flat screen TV

  • Views:

    Lake View or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Premium One Bedroom Suite, Free Beach Access in Palm Jumeirah

Free Wi-FI- Suite-82sqm- Lake View- Kingbed- Living room-airport drop off- A/C- TV

  • Views:

    City View or Lake View or Panorama view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 82 m² / 882 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mövenpick Jumeirah Lakes Towers

Cluster A, Jumeirah Lakes Towers, 454439
454439 DUBAI
United Arab Emirates

GPS:25.066013, 55.138134

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 168 rooms
  • 2 rooms for people with reduced mobility
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • French
  • Russian
  • Swedish

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

3 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Business

8 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Well-being

Pool

  • Outside
  • On site

Gym

  • On site
  • Sauna room

Sports and leisure

Private beach

  • Nearby

Private beach Additional charge

  • On site
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 4 m / 13 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking
Book

Rohini is an Indian restaurant located in Movenpick, JLT. Boldly blending heritage with a daring twist, it's a charismatic celebration of expressive flavours and playful rituals. Unapologetically different, the vibrant energy invites you to explore.

Elevate your morning at our breakfast buffet, boasting an array of perfectly balanced and indulgent international dishes, highlighted by an exciting live cooking station experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,000 reviews

Customer review rating 5.0/5

Vusal S. Couples - Confirmed reviews ALL

Dear VUSAL S., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Russell Cluster General Manager

Customer review rating 5.0/5

Ahmad M. Friends - Confirmed reviews ALL

Dear AHMAD M., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Russell Cluster General Manager

Customer review rating 2.0/5

Youssef B. Friends - Confirmed reviews ALL

Dear Mr. B., Thank you for taking the time to share your feedback regarding your recent experience at Mövenpick Hotel Jumeirah Lakes Towers. Please accept our sincere apologies for the way the situation was handled and for the discomfort this caused you. While our security team must follow hotel procedures and cannot grant room access without proper verification, we acknowledge that this should have been explained to you in a courteous, respectful, and professional manner. We also regret that you felt uncomfortable when the situation was discussed in another language in your presence. We believe every guest deserves to be treated with respect and consideration, and we sincerely regret that we fell short of these expectations on this occasion. Our Front Office Manager has personally reached out to you to offer an apology. Please be assured that we take your feedback seriously and will address this matter with the concerned team to help prevent similar situations in the future. We truly value your feedback and the opportunity to learn from your experience. We hope to have the pleasure of welcoming you back in the near future and restoring your confidence in our service. Sincerely, David Russell Cluster General Manager

Customer review rating 5.0/5

Mutheu K. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Vahid P. Families - Confirmed reviews ALL

Dear VUSAL S., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Russell Cluster General Manager

Customer review rating 5.0/5

Ahmad M. Friends - Confirmed reviews ALL

Thanks to Mohammed Salah who turned out experience to a great one

Dear AHMAD M., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Russell Cluster General Manager

Customer review rating 2.0/5

Youssef B. Friends - Confirmed reviews ALL

I didnt like the way a security guy talked to me, i went to an elevator, i said to him to take me with him to my floor, because my roomate toked the card while i was still having my breakfeast, he refused in a bad way, then came in someone who is working there i think , he start telling him in Hindú that he refused to take me with him, while i’m still there hearing everything I’m not saying that he should let me in, just the way he approched, I didnt like it at all, espescially it is a 5 star hotel, he could saying it to me nicely

Dear Mr. B., Thank you for taking the time to share your feedback regarding your recent experience at Mövenpick Hotel Jumeirah Lakes Towers. Please accept our sincere apologies for the way the situation was handled and for the discomfort this caused you. While our security team must follow hotel procedures and cannot grant room access without proper verification, we acknowledge that this should have been explained to you in a courteous, respectful, and professional manner. We also regret that you felt uncomfortable when the situation was discussed in another language in your presence. We believe every guest deserves to be treated with respect and consideration, and we sincerely regret that we fell short of these expectations on this occasion. Our Front Office Manager has personally reached out to you to offer an apology. Please be assured that we take your feedback seriously and will address this matter with the concerned team to help prevent similar situations in the future. We truly value your feedback and the opportunity to learn from your experience. We hope to have the pleasure of welcoming you back in the near future and restoring your confidence in our service. Sincerely, David Russell Cluster General Manager

Customer review rating 5.0/5

Mutheu K. Couples - Confirmed reviews ALL

I had an overnight haul here and had one of the most comfortable and pleasant stays I’ve had. The staff at the reception were exceptional and upgraded me to a suite. A very warm thank you to the team for making this possible.

Customer review rating 3.5/5

Vahid P. Families - Confirmed reviews ALL

Good location and interior but soundproofing is not good. Noise from the road traffic is also coming inside and noise from bathroom upstairs was annoying. Never had this kind of issue with other hotels

Customer review rating 5.0/5

Rajinder S. Business - Confirmed reviews ALL

Very nice service

Customer review rating 5.0/5

Chisanga C. Business - Confirmed reviews ALL

I think the service was top notch....the hotel staff is very friendly always there when you call.

Customer review rating 5.0/5

Terence M. K. Business - Confirmed reviews ALL

Excellent

Customer review rating 4.5/5

Johan V. Families - Confirmed reviews ALL

short stay, but excellent service, especially arriving in the middle of the night, we were very well served by Prashanth.

Customer review rating 0.5/5

Natasha S. Friends - Confirmed reviews ALL

Very poor experience. I would never do it again or recommend it. Staff was unprofessional, hotel hallway smelled bad, hotel room smelled bad.

Dear NATASHA S., Thank you for sharing your feedback, and please accept our sincere apologies for the disappointing experience you had with us. We are truly sorry for the concerns regarding the smell and, in particular, for the impression you received from our team. This is certainly not the level of service or comfort we aim to provide. We understand how disappointing it must have been to experience these issues during your stay. A service recovery was arranged and delivered to your room following the concern raised; however, we fully appreciate that this did not change your overall experience. Your feedback regarding the condition of the hotel and the interaction with our team has been taken seriously and will be followed up with the relevant departments. We sincerely apologise once again and hope to have the opportunity to provide you with a much better experience in the future. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Moustapha B. Business - Confirmed reviews ALL

I had a great week at Movenpick JLT. Came for work but found myself really enjoying my hotel stay! Staff were really nice, from Emon in the room cleaning service to Gabriel and Woon at Breakfast, everyone was very kind and helpful! Will not hesitate to stay here again whenever I am back in Dubai!

Dear MOUSTAPHA B., Thank you very much for your wonderful feedback and for sharing your experience with us. We are delighted to know that you had such a comfortable and enjoyable stay at Mövenpick Jumeirah Lakes Towers. It is especially pleasing to hear that Emon, Gabriel, and Woon made your stay more special through their kindness and helpful service. We will certainly share your kind words with them and the wider team, as recognition like this is greatly appreciated. We look forward to welcoming you back for another enjoyable stay. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Mohamed A. Solo - Confirmed reviews ALL

From reception, suite, view, all perfect

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Noel N. Business - Confirmed reviews ALL

Mohammad Salah was amazing from check in till check out process.

Dear NOEL N., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 2.5/5

Pradeepsinh P. Business - Confirmed reviews ALL

It was ok but I feel it needs improvements line below: 1. Provide non-slip mats in bathtub 2. Provide a choice of having Firm pillows

Dear PRADEEPSINH P., Thank you for taking the time to tell us about your experience at the Mövenpick Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 3.5/5

Kashif K. Solo - Confirmed reviews ALL

I didn’t like the room experience

Dear KASHIF K., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 3.5/5

David H. Business - Confirmed reviews ALL

Hard to sleep

Dear David H., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 5.0/5

Mrigakshi P. Solo - Confirmed reviews ALL

Amazing food, comfortable stay a very good hotel! Had good experience

Dear MRIGAKSHI P., Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 4.0/5

Syed S. Couples - Confirmed reviews ALL

Very friendly and helpful staff specially Mr. Provindor Frant Desk and parking supervisor Mr.samir Syed and his staff Mr. Aftab

Dear SYED S., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 4.5/5

Jehad A. S. M. Couples - Confirmed reviews ALL

Receptions were understanding, amazing and accommodating. They made sure (Lynn) that our stay would be memorable. The breakfast and the team there is more than professional.

Dear JEHAD A. S. M., We very much appreciate your comments regarding your stay at the Mövenpick Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Customer review rating 4.0/5

Sandro F. Couples - Confirmed reviews ALL

The room was spacious, clean and comfortable, and the staff were helpful, professional and always cheerful. However, we experienced several minor frustrations during our stay, mostly due to contradictory information provided by staff. The main pool area was also closed for maintenance for most of our stay, which should have been communicated before our arrival. Despite these issues, the staff’s warmth and professionalism made our overall experience very positive.

Dear Sandro, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the spacious and comfortable room and appreciated the warmth and professionalism of our team. We sincerely apologize for the inconvenience caused by the inconsistent information and for the pool maintenance during your stay. We understand your frustration and will continue working with our teams to improve communication and ensure a smoother experience for our guests. Thank you again for your kind comments and for choosing to stay with us. We hope to have the pleasure of welcoming you back for an even better experience. Sincerely, Pallavi Desai Cluster Director of Rooms - In charge of Operations

Other web-users rate our hotel

  • 435 reviews 8.9/10 Location
  • 733 reviews 7.8/10 Room
  • 1,598 reviews 9.5/10 Service
  • 7 reviews 9/10 WiFi
  • 379 reviews 9/10 Breakfast
  • 302 reviews 8.4/10 Cleanliness

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