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Mövenpick Jumeirah Lakes Towers 5 stars

Customer review rating 4.3/5 3,477 reviews

ALLSAFE approved hotel

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Mövenpick Jumeirah Lakes Towers
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+ 13 Services

Hotel extras

  • Adjacent to Dubai Marina and JBR area

  • Walking distance to Dubai metro

  • Close to business districts including JAFZA and Media City

  • Three dining and entertainment options

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Private beach Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
Business services
  • 8 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mövenpick Jumeirah Lakes Towers

Cluster A, Jumeirah Lakes Towers
454439
454439 dubai
united arab emirates

Tel: +97144380000

Fax: (+971)4/4380001

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTL At 25km / 15.53 miles

GPS :25.066013, 55.138134

Our accommodation(s)

Warm, modern and distinctly stylish, the 5-star hotel offers 168 rooms which range from elegant Rooms to spacious Suites. Each room has a spacious bathroom, free WiFi, TV, complimentary tea and coffee making facilities and an extensive minibar.

Our restaurants and bars

NOSH

Type of cuisine: International

Along with an à la carte menu, the restaurant provides an extensive buffet three times a day that offers variety, live cooking, themed counters, and 'Go Healthy' options.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

CREMA LOBBY LOUNGE

Type of cuisine: Cafe

Here, Mövenpick coffee is freshly brewed, tea infusions fragrant, and the beverage menu extensive. Croissants, pastries, muffins, and sandwiches are complemented with signature desserts like the cheesecake and the Valrhona chocolate tart.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

URBAN BAR AND KITCHEN UBK

A social chill-out spot where eating and drinking take centre stage, ubk captivates its guests with a lively ambience in a casual, laid-back atmosphere. When Dubai's climate turns balmy, the terrace outside becomes an urban oasis amidst skyscrapers.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 118

Find out more

Our guest reviews for
Mövenpick Jumeirah Lakes Towers

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,477 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,024 reviews

Dubai Exit Staycation

Customer review rating 4.5/5

T. Families - 15/07/2021 Confirmed reviews ALL

Long term stay for 2 months with a fixed package excl. breakfast. Very friendly staff in all areas, reception, coffee shop, room cleaning. Nice Atmosphere as we were treated as "residents".

Dear Uwe T., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Nice staff,well located

Customer review rating 4.5/5

Sahar A. Friends - 15/07/2021 Confirmed reviews ALL

Very nice staff the breakfast was good tho it could be alittle better the pool was very fun loved staying in Movenpick JLT :)

Dear Sahar a., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager & Residence Services Manager

well located

Customer review rating 4.5/5

Mahmoud A. Business - 12/07/2021 Confirmed reviews ALL

awesome

Dear Mahmoud a., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager & Residence Services Manager

Efficient Hotel

Customer review rating 3.5/5

Mark H. Couples - 09/07/2021 Confirmed reviews ALL

Forst room shown to me was not acceptable, but the replacement was very good.

Dear Dr. Mark, Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we will investigate your feedback and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

Amazing stay

Customer review rating 4.5/5

Muath A. Families - 09/07/2021 Confirmed reviews ALL

We had an amazing stay at the hotel. Starting from the reception until restaurants. Everything was really excellent. The staff was very helpful and professional, the food was excellent. The chef was preparing everyday special thing for the kids. Thank you all

Dear Muath a., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Very good stay with friendly and helpful staff.

Customer review rating 4.5/5

Anonymous Business - 05/07/2021 Confirmed reviews ALL

The hotel staff was really very friendly and helpful. I had an issue with my room and they responded very quickly, with kindness. all the facilites in the hotel are very good. The location is perfect if your office is in JLT area. Thank you !

Dear Florina M., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Exceeding expectations

Customer review rating 5.0/5

Peeter H. Families - 04/07/2021 Confirmed reviews ALL

Flexible staff, convenient location, nice food. Value for money

Dear Peeter H., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Good location

Customer review rating 4.0/5

Anonymous Business - 03/07/2021 Confirmed reviews ALL

Comfortable and convenient

Dear Shirley H., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

It was the first time since I started staying at your hotel that I experienced that much uncleanliness. And I order cotton bud they bring shower gel

Customer review rating 2.0/5

G. B. Families - 30/06/2021 Confirmed reviews ALL

Not satisfying at all. Even the mop that was used to clean the floor had the smell of dirt. I even told him not to use it as the smell was terrible

Dear B. G., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we will investigate your feedback and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

good stay

Customer review rating 3.5/5

Shadi Solo - 27/06/2021 Confirmed reviews ALL

staff was nice , they treated me well and upgraded my room for free , the room was clean and nice

Dear Shadi T., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Amzaing location!!!!

Customer review rating 5.0/5

Daniel R. Business - 25/06/2021 Confirmed reviews ALL

Such a great experience staying at Mövenpick Hotel in JLT. The hotel is well mantained and the staff very helpful and accomodating. I will definitely stay there again!!

Dear Daniel R., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Perfect place to stay for me

Customer review rating 4.5/5

Raghavendra S. Business - 22/06/2021 Confirmed reviews ALL

Hotel has taken good care in maintaining cleanliness & safety during this Covid time. Ideal location with good surrounding areas for walk. Overall, a very good hotel that has everything that I look for.

Dear Raghavendra S., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

i stayed 2 hours down stairs to get what i want

Customer review rating 0.5/5

Walid M. Solo - 20/06/2021 Confirmed reviews ALL

when i booked, i asked for not connected room and high floor but while im checking in i asked the reception 2 times .. its not connected room ? she said yes. then when i went to my room it was smelly (Bad smell) then i started to shout for 7 minutes with her on the phone till she upgrade me for a suit. the suit was very good.. also the service very bad (When i asked for food or ice.. it takes minimum m30 minutes to get what i want) before i was in this hotel and it was much better (The rooms and services() but this time no and i will recommend any of my friend to stay in this hotel to be honest.

Dear Walid M., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we will investigate your feedback and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

Good location

Customer review rating 4.0/5

Anonymous Couples - 18/06/2021 Confirmed reviews ALL

Good location and nice staff

Dear Roszalanhisham R., We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Good stay but some points would need improvement

Customer review rating 3.0/5

Laura J. Couples - 16/06/2021 Confirmed reviews ALL

Room was good, bed was really comfortable, big balcony which was really appreciated, Housekeeping did a very good job. However, we were really disappointed with the breakfast. There very few options, bread was from day before and taste was not here. Room service selection was also very small and no cocktails is available to be delivered in the room, I think it could be nice to add it as I was hoping to have one on the balcony. Front Office staff was really friendly and professional, I met the supervisor in the evening I think Ms.Sue and she was really nice.

Dear Laura J., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we will investigate your feedback and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager
Customer review rating 4.5/5

Hani Business - 12/06/2021 Confirmed reviews ALL

Nice staff from receiving me on arrival good velypaparking Mohamed or A. I'm not sure his name & very good Abdulkader in the reception, good restaurant.

Dear Hani, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

not good

Customer review rating 2.5/5

Khalid A. Families - 09/06/2021 Confirmed reviews ALL

This hotel does not deserve more than 2 stars. Bathrooms are bad even after upgrade rooms . On weekends I can't park my car. Very busy parking. Breakfast Breakfast is suitable for a three-star hotel, not five. The reception officer called Abdul Qader lied to us more than once in terms of prices and discounts. l' m not recommended this hotel to my friend .

Dear Khalid A., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we will investigate your feedback and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

I have stayed many times at your hotel but this time it wa so terrible;

Customer review rating 2.0/5

Niyazi Y. Business - 09/06/2021 Confirmed reviews ALL

I have found my door left open especially by staff ( there was lock below and above security bar left btw door and door frame in the evening time .... I have called reception ... no clear clarification what is happening there...if someone by mistake left my door open I can understand that but my door was left open especially by staff was so unclear and there is no answer.... further, they could not find out who left my door open,..... there was a name card in my room , I have shown.... Another thing was room was not cleaned , in the evening I have called the reception.... no sorry... nothing... I asked for a praying mat 3 times.... got it at the end.... Sometimes they don't put shampoo sometimes coffee and tea and water... not clear how they are caring and inspecting room... I think something is going wrong there. FYI Regards, Niyazi Y.

Dear Niyazi Y., Thank you for taking the time to tell us about your experience at the Movenpick Hotel Jumeirah Lakes Towers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We continuously strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we will investigate your feedback and take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christina Samir Front Office Manager

If u like JLT area

TripAdvisor rating 4.0/5

787katyam Business - 04/04/2021 TripAdvisor review

Comfortable location. Many offers with other restaurants downstairs. But room service of the hotel can be improved. I liked the pool and gym area. Very supportive staff working in the pool and gym. Special thanks for Mr. Madu who helps with some gym tips. The building itself is not the best quality, average design, breakfast can have better variety for 5 stars hotel.

Dear 787katyam, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

Good value for money

TripAdvisor rating 5.0/5

Q2321IOmarcusk 21/03/2021 TripAdvisor review

Was an excellent and good choice for my stay. Really enjoyed and appreciated the service and the room. Will be definitely making another booking soon rather than later and will bring my friends over ..

Dear Q2321IOmarcusk, We very much appreciate your comments regarding your stay at the Movenpick Hotel Jumeirah Lakes Towers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Samir Front Office Manager

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