SO/ Uptown Dubai 5 stars

Customer review rating (ALL Rating) 4.4/5 564 reviews

SO/ Uptown Dubai - Image 1
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Description

Hotel extras

  • 188 rooms and suites with iconic views of the Arabian Gulf and close to Jumeirah Beach

  • Located in less than 4 km to Jumeriah Beach, Dubai Marina and Dubai Ferris Wheel (Ain Dubai)

  • Located Uptown Dubai T2 Tower designed by Adrian Smith & Gordon Gill who designed Burj Khalifa

  • Curated emblem partnered with British Luxury Fashion House Ralph and Russo

Our accommodation(s)

Book this hotel
Room 1

Elevate your stay in SO/ Uptown Dubai's 42sqm urban studios. Bold design, stunning city views, and luxurious marble bathrooms create the ultimate chic retreat. Experience top-tier sophistication and comfort.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 42 m² / 452 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view

Elevate your stay in SO/ Uptown Dubai's 42sqm urban studios. Bold design, stunning city views, and luxurious marble bathrooms create the ultimate chic retreat. Experience top-tier sophistication and comfort.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Experience ultimate luxury in SO/ Uptown Dubai's Studio King rooms. Enjoy breathtaking Jumeirah Islands views, bold eclectic design, and indulgent marble bathrooms. Elevate your stay with unmatched style and comfort.

  • Views:

    Lake View

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Toilet with side and rear grab bars
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Handheld shower
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • 36” wide route down middle of beds (in rooms with two beds)

Comfort Features

  • Alarm clock
  • Iron
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Light switches no higher than 48” above floor
  • Built in visual fire alarm
  • Phone within 4 ft. of outlet
  • Flashing light for incoming telephone calls

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Experience ultimate luxury in SO/ Uptown Dubai's Studio King rooms. Enjoy breathtaking Jumeirah Islands views, bold eclectic design, and indulgent marble bathrooms. Elevate your stay with unmatched style and comfort.

  • Views:

    Lake View

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Escape to a stylish retreat at SO/ Uptown Dubai that includes complimentary breakfast, afternoon tea, and a drink on us, perfectly paired with an rich offer of small international dishes with Club benefits.

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Couture Suite - Two Bedroom

Unwind in SO/ Uptown Dubai's two-bedroom suites with stunning views! Enjoy a chic retreat with complimentary breakfast, afternoon tea, and a drink paired with an exquisite Aperitivo platter with complimentary Club benefits.

Max. number of persons
6
Area
From 107 m² / 1151 sq ft

Bedding

King size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Uptown Suite - Two Bedroom

Indulge in SO/ Uptown Dubai's Suite-167sqm of opulence with two bedrooms and panoramic views of the city's skyline, Arabian Gulf, Dubai Marina, and Jumeirah Islands. Enjoy unique amenities and bespoke services. Book your ultimate getaway today!

Max. number of persons
6
Area
From 167 m² / 1797 sq ft

Bedding

King size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Shoe polisher
  • Suite Box
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Hotel location

SO/ Uptown Dubai

Uptown Tower, Uptown
214686 DUBAI
United Arab Emirates

GPS:25.0606917, 55.14157322055058

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 188 rooms
  • 8 family rooms
  • 21 connecting rooms
  • 188 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Korean
  • Russian
  • Turkish

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Children
  • Room service Additional charge
  • Room service

Business

4 Meeting rooms

Business Center

  • Self service business center

Well-being

Hotel pool

  • Outside
  • On site

Gym by SO/

  • On site

Sports and leisure

Golf Additional charge

  • On site
  • On site
  • Indoor parking
  • Private

Brasserie Uptown is a contemporary European brasserie where elevated comfort cuisine, artisanal breads, and French-style viennoiseries meet a chic, relaxed setting-an effortless place to gather, dine, and connect from morning to evening.

Lazuli Pool & Bar

Lazuli Pool & Bar is a vibrant poolside retreat where colourful cocktails and light bites are served alongside sweeping skyline views. Relaxed by day and lively by sunset, it's a social spot for laid-back afternoons and stylish evenings.

Bar Type
POOL BAR
Capacity
150
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Lazuli Pool & Bar is a vibrant poolside retreat where colourful cocktails and light bites are served alongside sweeping skyline views. Relaxed by day and lively by sunset, it's a social spot for laid-back afternoons and stylish evenings.

Breakfast at Brasserie Uptown: A European-inspired buffet featuring freshly baked viennoiserie, artisanal breads, and a curated selection of French and continental classics to start your day in style.

hotel pool

Fitness center

Perched on the 34th floor overlooking Jumeirah Islands, Uptown Spa by SO/ offers signature treatments and expert therapies, creating a serene, sophisticated escape that restores balance and elevates the senses.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  564 reviews

Customer review rating 5.0/5

Margaret M. Couples - Confirmed reviews ALL

Dear Margaret, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 5.0/5

Tali G. Business - Confirmed reviews ALL

Dear Tali, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 4.5/5

Lea R. Business - Confirmed reviews ALL

Dear Lea, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience. This is certainly not the level of hospitality we aimed to provide, and we take your comments very seriously. We would appreciate the opportunity to look into this further and address your concerns properly. Please feel free to contact us at SO… so we can assist you directly. Thank you again for bringing this to our attention. Best regards, SO/ Uptown Dubai

Customer review rating 5.0/5

Kagiso M. M. Business - Confirmed reviews ALL

Dear Kagiso, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 1.5/5

Kholoud A. Business - Confirmed reviews ALL

Dear Kholoud, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience. This is certainly not the level of hospitality we aimed to provide, and we take your comments very seriously. We would appreciate the opportunity to look into this further and address your concerns properly. Please feel free to contact us at SO… so we can assist you directly. Thank you again for bringing this to our attention. Best regards, SO/ Uptown Dubai

Dear Margaret, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 5.0/5

Tali G. Business - Confirmed reviews ALL

The location was very convenient. I was for business working in the DMCC zone. There was a great atmosphere in the hotel.

Dear Tali, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 4.5/5

Lea R. Business - Confirmed reviews ALL

very good. staff excellent. everyone extremely nice and helpful. 2 comments- - the smell when you enter is not pleasant its like cheap perfume. go to the waldorf in palm for a good lobby smell - bathtub has no place to put soap and shampoo its very annoying, if you dont have a rim the at leats put a bar in the tub! who designed this, very weird.

Dear Lea, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience. This is certainly not the level of hospitality we aimed to provide, and we take your comments very seriously. We would appreciate the opportunity to look into this further and address your concerns properly. Please feel free to contact us at SO… so we can assist you directly. Thank you again for bringing this to our attention. Best regards, SO/ Uptown Dubai

Customer review rating 5.0/5

Kagiso M. M. Business - Confirmed reviews ALL

I had a great view of the city from Room 4219. Staff was excellent and friendly

Dear Kagiso, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 1.5/5

Kholoud A. Business - Confirmed reviews ALL

Breakfast not tasty

Dear Kholoud, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience. This is certainly not the level of hospitality we aimed to provide, and we take your comments very seriously. We would appreciate the opportunity to look into this further and address your concerns properly. Please feel free to contact us at SO… so we can assist you directly. Thank you again for bringing this to our attention. Best regards, SO/ Uptown Dubai

Customer review rating 3.0/5

Eyas A. Business - Confirmed reviews ALL

Very Complicated to reach the room by switching elevators The location is far away from services and facilities

Dear Eyas, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience. This is certainly not the level of hospitality we aimed to provide, and we take your comments very seriously. We would appreciate the opportunity to look into this further and address your concerns properly. Please feel free to contact us at SO… so we can assist you directly. Thank you again for bringing this to our attention. Best regards, SO/ Uptown Dubai

Customer review rating 3.5/5

Yosef D. Business - Confirmed reviews ALL

During my stay at SO/ Uptown Dubai, I fell while using a treadmill in the hotel gym on Tuesday, 27 October 2026, at approximately 08:30–08:40 a.m., injuring my rib area. I reported the incident to reception and raised it again at check-out. The receptionist explicitly promised to document the incident for insurance purposes and contact me regarding medical assistance. Despite these assurances, nobody followed up. I am now seeking hospital assessment. The lack of follow-up after a reported injury is deeply disappointing. Please have hotel management contact me urgently, confirm that the incident was documented, and preserve all relevant CCTV footage and records.

Dear Yosef, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience. This is certainly not the level of hospitality we aimed to provide, and we take your comments very seriously. We would appreciate the opportunity to look into this further and address your concerns properly. Please feel free to contact us at SO… so we can assist you directly. Thank you again for bringing this to our attention. Best regards, SO/ Uptown Dubai

Customer review rating 4.5/5

Omar B. Couples - Confirmed reviews ALL

Perfect hotel for relaxing

Dear Omar, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 4.5/5

Brandon H. Couples - Confirmed reviews ALL

It was a very lovely experience. The breakfast was awesome and delicious. The room was comfortable and spacious.

Dear Brandon, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 5.0/5

Nicolas F. Business - Confirmed reviews ALL

I attended the dubai Diamond conférence. Stay was perfect for this occasion

Dear Nicolas, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 1.5/5

Vivek M. Business - Confirmed reviews ALL

I have the video and will share on social media

Customer review rating 4.5/5

Nikhil C. Business - Confirmed reviews ALL

Hotel is too far from city. Good place to stay for business work.

Dear Nikhil, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 5.0/5

Vinod R. Business - Confirmed reviews ALL

Very spacious week appointed rooms and good service

Dear Vinod, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 4.0/5

Ali A. Business - Confirmed reviews ALL

Modern, clean and comfortable

Dear Ali, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 5.0/5

Ambazhapurath R. Business - Confirmed reviews ALL

The hotel stay was nice. The suite was spacious, cosy and defined luxury. Appreciate the gesture from the reception team to upgrade the rooms to suites.

Dear Ambazhapurath, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 5.0/5

Ravi S. A. Business - Confirmed reviews ALL

Front office and house keeping was so nice.

Dear Ravi, Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 3.0/5

Khalifa A. Solo - Confirmed reviews ALL

I liked the hotel in general and the vibes , but some things could be improved such as the room cleaning when I entered my room the table was full of dust i had to clean it myself also the coffee machine also was so dust, and the other area the hotel could improve on is the food i had dinner and there wasn’t enough slection on the menu aswell as the breakfast buffet not so many selections compared to other hotels ive been too

Dear Khalifa , Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience. This is certainly not the level of hospitality we aimed to provide, and we take your comments very seriously. We would appreciate the opportunity to look into this further and address your concerns properly. Please feel free to contact us at SO… so we can assist you directly. Thank you again for bringing this to our attention. Best regards, SO/ Uptown Dubai

Customer review rating 4.5/5

Ala A. Y. O. Business - Confirmed reviews ALL

It wat a good experience and Comfortable stay

Dear Ala A., Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 4.5/5

Yi H. Business - Confirmed reviews ALL

Overall my stay at SO/ is great, I really enjoyed the experience such as room service, breakfast. It would be more ideal if the hotel were to clean the outer window more often so that guest can get a better view looking outside. On top of that, the lobby was a bit difficult for my chauffeur to find, clearer indication from the ground level would be preferred. It’s a shame i didn’t have the time to try out the pool and Gym facilities, however they look amazing, and I’m looking forward to my next stay at SO/

Dear Yi H., Thank you for your kind feedback. We’re very happy to hear that you enjoyed your stay. We truly appreciate you taking the time to share your experience and look forward to welcoming you back soon. Best regards, SO/ Uptown Dubai

Customer review rating 3.0/5

Kok C. A. Business - Confirmed reviews ALL

The long sink in the bathroom area is not angled properly, hence, water flow do not go down properly. Hence, any debris from brushing teeth or mouth rinsing can be seen clearly floating in the sink since the water is not properly drained.

Dear Kok C. A., Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience. This is certainly not the level of hospitality we aimed to provide, and we take your comments very seriously. We would appreciate the opportunity to look into this further and address your concerns properly. Please feel free to contact us at SO… so we can assist you directly. Thank you again for bringing this to our attention. Best regards, SO/ Uptown Dubai

Other web-users rate our hotel

  • 266 reviews 6.7/10 Location
  • 841 reviews 8.4/10 Room
  • 1,473 reviews 8.8/10 Service
  • 598 reviews 9.5/10 Vibe
  • 290 reviews 6.8/10 Cleanliness
  • 195 reviews 8.2/10 Breakfast
  • 11 reviews 4.3/10 Beach
  • 5 reviews 4/10 Sustainability

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