Mövenpick Hotel & Apartments Bur Dubai 5 stars

Customer review rating (ALL Rating) 4.4/5 1,686 reviews

Mövenpick Hotel & Apartments Bur Dubai - Image 1
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Description

Hotel extras

  • Central location in Bur Dubai, next to Dubai Landmark - Dubai Frame and near the airport

  • Four restaurants and bars plus outdoor shisha lounge, a nightclub and a trendy Korean spa

  • Pool, fitness centre, salon, sauna and steam room

  • Meeting rooms and a ballroom with hydraulic stage

  • Green Globe Certified, Platinum Status, 313 newly renovated rooms, suites and hotel apartments

Our accommodation(s)

Hotel location

Mövenpick Hotel & Apartments Bur Dubai

19th Street Oud Metha, Opposite American Hospital, PO BOX 32733
32733 DUBAI
United Arab Emirates

GPS:25.23384, 55.311714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,686 reviews

Customer review rating 4.5/5

Chandramohan K. Families - Confirmed reviews ALL

We had a wonderful stay at the hotel and truly appreciate the excellent service provided by the entire team. The staff were extremely friendly, welcoming, and always ready to assist whenever needed. They were also very flexible in arranging a late check-out for us, which made our stay even more comfortable and stress-free. What stood out the most was the support we received even after our check-out. My son was not feeling well, and the team went above and beyond to help us during that time. Their kindness and willingness to assist made a very stressful situation much easier for our family. A special thanks to Nixson, who was incredibly helpful, caring, and supportive throughout. His friendly approach and prompt assistance are highly appreciated. Thank you once again for the outstanding hospitality. We are truly grateful and would definitely recommend this hotel to others.

Dear Chandramohan K., Thank you for taking the time to share your positive experience at Mövenpick Hotel & Apartments Bur Dubai. We are delighted to hear that you had a wonderful stay and that our team provided you with excellent service throughout your time with us. It is particularly heartening to know that our staff's friendliness and willingness to assist made a significant impact on your experience. We strive to create a welcoming atmosphere, and it is rewarding to learn that we succeeded in making your stay comfortable and stress-free, especially during a challenging time with your son's health. Nixson's dedication to providing supportive service is commendable, and we will ensure that your appreciation is conveyed to him. Thank you for recommending our hotel to others. We look forward to welcoming you and your family back in the future. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 4.5/5

S. R. S. Business - Confirmed reviews ALL

It was great experience while staying this hotel and i glad to experience this. Love this way handle each customer and every room cleaness and maintain that till last day of my vacate day.

Dear S. R. S., Thank you for your positive feedback regarding your recent stay. We are delighted to learn that you enjoyed the comfort and cleanliness of our hotel. Your appreciation of our service is genuinely valued and motivates us to continue providing excellent experiences. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 4.0/5

Prajit B. Business - Confirmed reviews ALL

Wonderful apartments that are large in size. Very well maintained and the staff is very courteous.

Dear Prajit B., Thank you for your kind words regarding our spacious apartments and courteous staff. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 5.0/5

Shadab K. Families - Confirmed reviews ALL

Amazing service amzimg room

Dear Shadab K., Thank you for your kind words regarding your stay at our hotel. We are thrilled to hear that you enjoyed our service and accommodations. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best Regards, Damir Kartal Cluster General Manager

Customer review rating 3.5/5

Yazan M. F. B. Business - Confirmed reviews ALL

Overall, the stay was acceptable, but there were some inconveniences. I had reserved a single room; however, upon arrival, I was assigned a double room, and the bed was smaller than expected. Additionally, the access card I received at check-in did not work, which required me to return to the reception desk to have it reactivated.

Dear Yazan M. F. B., Thank you for sharing your experience with us. We acknowledge your concerns regarding the room assignment and the inconvenience with your access card. We strive to provide accommodations that meet our guests' expectations and ensure smooth check-in procedures. Your feedback is valuable as it helps us improve our services. Best Regards, Damir Kartal Cluster General Manager

Other web-users rate our hotel

  • 706 reviews 8.8/10 Location
  • 1,282 reviews 8/10 Room
  • 4,346 reviews 9.6/10 Service
  • 18 reviews 8/10 WiFi
  • 1,031 reviews 8.9/10 Food
  • 664 reviews 7.9/10 Cleanliness
  • 550 reviews 8.7/10 Breakfast
  • 341 reviews 7.9/10 Amenities

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