Novotel Bur Dubai

Novotel Bur Dubai 4 stars

Customer review rating (ALL Rating) 4.4/5 993 reviews

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Description

Hotel extras

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Assured and ALL SAFE certified hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

ALLSAFE approved hotel

Hotel location

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAI
United Arab Emirates

  • RTA BUS:  13B AND C7 HEALTHCARE CITY

  • DUBAI METRO:  GREEN LINE HEALTHCARE CITY

  • By plane

    AL MAKTOUM At 40km / 24.85 miles

  • By plane

    DUBAI INTERNATIONAL At 5km / 3.11 miles

  • By train

    DUBAI METRO At 0.1km / 0.06 miles

GPS:25.233, 55.3208

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

HangOut Cafe Non contractual photo

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Enjoy the extra privileges and peace of mind that come with our Executive room. Stunning views from the 11th floor onto Downtown Dubai or Dubai Creek.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  993 reviews

TripAdvisor Rating  4.5/5  455 reviews

Certificate of excellence 2022

Good stay

Customer review rating 5.0/5

Emad A. Business - Confirmed reviews ALL

Clean, comfortable but no variety in different food at lunch or dinner

Dear Mr. A., We are happy to hear that the stay was partly to your satisfaction. We are sorry if there were some aspects of your stay which you were unhappy about particularly our food variety at dinner & lunch. We are grateful to your feedback as it serve as our guide to know the areas which we need to improve on. We take this opportunity to thank you for choosing Novotel Bur Dubai. We hope that you will give us another chance to serve you better and we look forward to it. Sincerely, Bruno Debray General Manager Novotel Bur Dubai

Great location, quite and near to everything

Customer review rating 5.0/5

Mochamad I. Couples - Confirmed reviews ALL

Cozy and clean room, fast and delicious room service, helpful reception Ms.Amal, and helpful security.

Dear Mr. I., We would like to thank you for sharing your fantastic review following your stay at Novotel Bur Dubai. We are certainly very fortunate to have this perfect location, in close proximity to so many wonderful attractions, the most significant points of interest, and not to be forgotten, the choicest shopping in the city! We are delighted that you considered your dealings with our Heartists helpful! What a compliment to the team that you also describe them as excellent! Rest assured that we will not fail to convey your amazing comments to Amal and to our Security team for their remarkable service. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Bruno Debray General Manager Novotel Bur Dubai

Very good and comfortable stay thank you Ms sheriff and other staff members ifran sahib and all others were very nice

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Fantastic stay thanknyou

Dear Mr. H., We sincerely thank you for taking the time to share your positive review of The Novotel Bur Dubai. We are far beyond grateful that we made such a positive impression on you. Many thanks for your gracious compliments and rest assured that we will share your feedback with the team, especially to Irfan and Amal. We hope that you will come back and visit us again soon. Sincerely, Bruno Debray General Manager Novotel Bur Dubai

Very Pleasant environment.

Customer review rating 4.5/5

Syed R. H. Solo - Confirmed reviews ALL

I have stayed in many hotels but Novotel is also very good.

Dear Mr. H., Thank you very much for sharing this great review of your recent stay at the Novotel Bur Dubai. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Bruno Debray General Manager Novotel Bur Dubai

Reasonable but a bit disappointed

Customer review rating 2.0/5

Nikesh Families - Confirmed reviews ALL

I changed my plans last minute to move out out of Premier Inn Al Barsha and try Novotel (given the brand name) Bur Dubai.. Right from room size (did not look as spacious as was anticipated based on website or offered) to the food options (I had specified our diet habits clearly in the comments).. it was pleasant and not as expected for the Novotel brand though. I had paid nearly 1.5 higher than what I was getting at the earlier hotel. The staff and service was very courteous though and full marks to them to create a pleasant greeting and interactive experience.

Dear Mr. J., We are happy to hear that the stay was partly to your satisfaction. We are sorry if there were some aspects of your stay which you were unhappy about particularly food quality. We are grateful to your feedback as it serve as our guide to know the areas which we need to improve on. Your remarks for the service provided by our team comes as a great delight to us. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We take this opportunity to thank you for choosing Novotel Bur Dubai. We hope that you will give us another chance to serve you better and we look forward to it. Sincerely, Bruno Debray General Manager Novotel Bur Dubai

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