Novotel Bur Dubai 4 stars

Customer review rating (ALL Rating) 4.4/5 1,298 reviews

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Dubai Healthcare City, Umm Hurair 2, 385290 DUBAI, United Arab Emirates

Description

Hotel extras

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Police Lost & Found Compliant Hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

Our accommodation(s)

Hotel location

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAI
United Arab Emirates

GPS:25.233, 55.3208

Telephone
Fax +971 4 317 9508

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HangOut Cafe

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,298 reviews

TripAdvisor Rating  5.0/5  1,045 reviews

Highly Recommended.

TripAdvisor rating 5.0/5

Teodoresa P TripAdvisor review

I and my husband had an amazing dining experience in this Hangout Cafe, we had our breakfast and the foods are delicious and worth it. The staff are friendly and did an exceptional customer service, Nico. And Yahzen, always wear a beautiful smile on her face that gives positive energy. Highly recommended.

Best hotel to stay

TripAdvisor rating 5.0/5

christX1372SY TripAdvisor review

I was invited with my friends to try the newest hotel in bur dubai and here is my main points while staying there. 1. The room is so nice, very spacious and the bed… the best. The room is giving the home away from home vibes. 2. Hangout cafe is super amazing specially their breakfast buffet. Lots of options when it comes to food. Thandar and yahzen is very accommodating specially if we have a request in our food. Overall, i had a fantastic stay at Novotel bur dubai, and i would highly recommend it to anyone visiting Dubai. The combination of exceptional service, comfortable accomodation, and great amenities made a memorable experience. I'm already planning for my next visit.

Excellent

TripAdvisor rating 5.0/5

533jackielyna TripAdvisor review

Exceptional Stay at Novotel Bur Dubai I had an amazing experience at Novotel Bur Dubai, and it all started with the seamless booking process, expertly handled by Yassine Badaoui. From check-in to check-out, everything was well-coordinated and professional. The room was modern, spacious, and impeccably clean. The bed was extremely comfortable, making it a perfect retreat after a long day. I also appreciated the little touches like the complimentary water and the well-stocked amenities. The hotel facilities are excellent .The breakfast buffet was a standout, offering a variety of delicious options. The staff at the restaurant were attentive and always ready to help. Special thanks to Yassine Badaoui for assisting with the booking and making sure every aspect of my stay was perfect. His attention to detail and warm customer service made a significant difference. Overall, I highly recommend Novotel Bur Dubai to anyone visiting Dubai, whether for business or leisure. I look forward to staying here again!

Goo

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Good

Dear Joseph S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Well located and friendly staff

Customer review rating 3.0/5

Dr A. A. G. Solo - Confirmed reviews ALL

Good be better Great location and very nice and friendly staff but but there was delay in requested services and maintenance of the room. The breakfast is disaster because of the always full restaurant and nearly always the same offer of food.

Dear Dr. A., Thank you for taking the time to tell us about your experience at the Novotel Bur Dubai. We lament that your experience did not meet your expectations, our sincerest apologies to this. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem of the delay in requests and breakfast quality and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

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Other web-users rate our hotel

  • 733 reviews 9.1/10 Location
  • 1,106 reviews 8/10 Room
  • 2,566 reviews 9.3/10 Service
  • 23 reviews 7.3/10 WiFi
  • 675 reviews 8.3/10 Cleanliness
  • 364 reviews 8.1/10 Breakfast
  • 273 reviews 9.2/10 Vibe
  • 34 reviews 4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.