Novotel Bur Dubai Hotel 4 stars

Whenever I’m in dubai, this is the place i would recommend to stay. It has the ambiance to make you come back again and again. Very accommodating staff with excellent service time and again.

I stayed recently in Your hotel and the service overall was excellent, from the moment of my check in, until my check out, the team really made me feel like I was at home. Very attentive , Friendly and special detail to the tiny things I needed it, specially the front office, house keeping and security team. The room was spacious and very clean.

Good location and Safety related of the hotel was good, food also and some changes are required. Like breakfast item, indian dishes to be increased

Staff friendly and kind.

The staff looked after me so well. I stayed over a month and each moment i was cared for. I had an unexpected quarantine issue, and at that time i felt, love, support and so much compassion from every member of staff...

Very good location, the reception staff and security is very friendly, the room service is very quick and efficient.

Overall, good experience and good value for money. Very nice reception stuff, they are great and very helpful. Very good parking. At the same time, the stuff servicing the rooms were not very attentive. The shower gel and shampoo were not always refilled. Once we called the catering service to get two forks, and they seemly forgot about it. Minus 1 total point for this case. Further, we asked for our welcome drinks to be serviced to room. One and half hour later they called and apologized, but this is not we exactly expected. We got the welcome drinks the next morning at the Cafe downstairs. Minus 1 total point for this case. Another not pleasant moment was to discover some clothes on the floor after the service lady/gentleman passed by. Minus 1 total point for this case.

it was very good experiance , staaf was very nice , i really appreciate . best of luck for the hotel staff .

I was extremely satisfied with staying at Novotel Bur Dubai Hotel and did not expect to enjoy my stay

Generally I was so satisfied with Novotel Bur Hotel; comfortable atmosphere, nice room, affordable prices, close to everything in the city, kind staff, nice cafe and for me as a muslim: I liked having the Quran and a prying carpet in my hotel room during my stay. Thank you.

Stayed in a room with balcony. Balconies are Spacious, where you can relax if weather is good. Staff were friendly, helpful and attentive.

I was asked at the last minute by my company to stay overnight in Dubai. Fortunately the Novotel was very close and I found a room. Even though it was a last minute booking the check in staff managed to upgrade my room and offered me a welcome drink.

First of all was happy with smooth and perfect welcome from Ms.Manal (or Amal) at front desk, she is very quick and smart as she introduce accor membership and offer me to add breakfast. Highly recommended to be the hotel staff of the month. As well she explained the facilities and room location and internet access. The rooms was well isolated sound proof and very clean and sanitized. The hotel is cozy and very relaxed to sleep. The location is very connected hub. The only issues is the hotel need to provide more parking spaces as I need to park my car at nearby sand area and not shaded. In addition room 602 was having very view when sundown timing but the facade external glass was very dirt and not clean. Also personal disposable items like brush, toothpaste and triming things waa not available which made me struggle at nearby supermarket.

The hotel was very good value for money and as I'm a gold member of the Accor loyalty programme, I got an upgrade to a suite after a very nice welcome from Diksha. It's close to the Wafi Mall, the Raffles hotel and the Sofitel Dubai The Obelisk. There's a small exercise room. Since the rooftop swimming pool is quite small, about 15 metres long, you can always buy a day pass to use the pools at the other hotels. You have a very nice view of them from the rooftop. It's very convenient for getting a PCR test close by for AED 150 at the Emirates Speciality Hospital 24 hours a day without an appointment but with a rather long queue. The hotel opened in November 2019 so the rooms are in good condition and my small suite was fine with a dining and living area and a large bedroom with a desk and two armchairs. There was a minibar in each room which was nice as I had done some shopping at Marks & Spencer at Festival Mall and had dinner in the room. I had an enjoyable stay there and would come back again.

Good service and pleasant staff. Good price for this type of room and services. Location in middle of hospitals is during this time à Little bit anxiogen.For business purposes remain perfect. Due to Covid-19 restrictions didn t use so much hôtel some of hôtel facilities.