Name: Novotel Bur Dubai 4 star midscale economy hotel in Dubai AccorHotels - ALL
Address: Dubai Healthcare City, Umm Hurair 2, DUBAI, 385290, AE
Telephone: +97148716600
Rating: 4.4

Novotel Bur Dubai

Hotel that makes every moment matter

Novotel Bur Dubai, just a 10-minute drive from Dubai International Airport, is located in the heart of Dubai Healthcare City. Healthcare City is an economic home to a host of leading medical, research and educational institutions including Dr. Sulaiman Al Habib Hospital and Mohammed Bin Rashid University Of Medicine and Health Sciences. Novotel Bur Dubai is the ideal 4-star hotel for travellers visiting the city for medical services and treatment, business trips and leisure travels.

This 4-star hotel near Dubai Airport is close to Dubai Healthcare City metro station, giving easy access to the Dubai Frame, Dubai Mall and Burj Khalifa. Novotel Bur Dubai are conceived with your well-being in mind. Elegant, contemporary decor and cutting-edge amenities come together to create a peaceful, welcoming retreat.

Just a 10-minute drive from Dubai International Airport (DXB), the hotel is close to Dubai World Trade Centre & Dubai Creek Park. Dubai Healthcare City metro station is a short walk from the hotel, putting all of the city's attractions within easy reach.

At Novotel Bur Dubai, we offer exceptional service and a warm atmosphere. Our dedicated team ensures your stay is comfortable, whether for business or leisure. Enjoy our Hangout Café, the new Burgundy Lounge, and our rejuvenating Spa.

Samira Khrichfa, Hotel Management

Hotel extras

Walking Distance to Dubai Healthcare City Metro Station
Dubai Police Lost & Found Compliant Hotel
The only four star and mid-scale hotel in Dubai Healthcare City area
Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.
The only Novotel with an outdoor Jacuzzi

Our accommodation(s)

Room

Superior Double with 1 double bed and 1 sofa bed.

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Twin Room.

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Twin bed(s)
Views: City View

See availabilities

Room

Deluxe Double with 1 sofa bed a private balcony.

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Room

Deluxe Twin Room with private balcony.

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Twin bed(s)
Views: City View

See availabilities

Room

Executive Room with 1 double bed and 1 sofa bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Suite

Deluxe Suite with 1 double bed and 1 large sofa bed

4 pers. max
56 m² / 602 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Suite

Executive Suite with 1 double bed, 1 sofa bed, private Jacuzzi and private Terrace.

4 pers. max
64 m² / 688 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Room

Superior Double with 1 double bed and 1 sofa bed.

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAI
United Arab Emirates

GPS:25.233, 55.3208

+971 4 871 6600

+971 4 317 9508

DUBAI METRO

Railway station

Access: 100 m / 0.06 mi 5 min walk / 1 min drive

KIDS CITY

Amusement park

Access: 800 m / 0.5 mi 15 min walk / 5 min drive

DOLPHINARIUM

Aquarium

Access: 800 m / 0.5 mi 15 min walk / 5 min drive

DUBAI CREEK

Tourist attraction

Access: 1 km / 0.62 mi 20 min walk / 2 min drive

WORLD TRADE CENTRE

Opera/symphony/concert hall

Access: 3 km / 1.86 mi 1 hrs walk / 20 min drive

AL SEEF

Art and Culture

Access: 6 km / 3.73 mi 1 hrs walk / 15 min drive

WORLD TRADE CENTRE

WAFI

Shopping centre/mall

Access: 700 m / 0.43 mi 10 min walk / 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

HangOut Cafe

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

GOURMET BAR

The Gourmet Bar by Novotel located on the ground floor is both a relaxing lounge and a laid back restaurant. It is open 24 hours a day and is the perfect spot for informal meetings and casual get-togethers.

HangOut by the Pool

The HangOut by the Pool features beautiful views over the Dubai Skyline including friendly service and is the perfect place to relax and socialise during the day or after work.

Burgundy Lounge

Soak up in the comfortable yet elegant atmosphere of our Burgundy Lounge which blends modern design with stylish armchairs, sofas, sleek marble tables and abstract paintings. Opening Hours Weekdays: Join us 12:00 PM - 02:00 AM Weekends 12:00 - 03:00 AM

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 48 m² / 524 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 35

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 890 reviews

Vivek R. Solo - 2/22/2026 Confirmed reviews ALL

From start to end it was not a pleasant experience at all. With 3-4 luggages no one helped to bring the luggage from cab to reception while the bell kept watching me dragging all luggages one by one. I even confronted the same at the reception and such weird reply, staffs are very busy. Later room mattress was extremely saggy and first night I have to sleep on the sofa. 2nd day just flipped the mattress upside down. When towel and robe placed on the floor, it should be changed but they just hang it back. I was using premium wifi being diamond member, often even chats app were not working to send texts. I will think 10 times if I have to consider this property next time. Staffs need to be trained better.

Dear Valued Guest, Thank you for taking the time to share your experience at Novotel Bur Dubai. I am truly sorry that your stay was disappointing from the moment you arrived. Not receiving assistance with your luggage, especially after a long journey, is certainly not the welcome you deserved. I also regret the discomfort caused by the mattress condition, the housekeeping oversight with the towels and robe, and the Wi-Fi connectivity issues despite your Diamond membership benefits. Please be assured that your feedback has been personally shared with the respective teams for immediate action and retraining where needed. We sincerely value your loyalty and hope you will allow us another opportunity to provide you with the seamless and comfortable stay you rightfully expect. Warm regards, Samira Khrichfa General Manager Novotel Bur Dubai

Rajeswararao C. Couples - 2/18/2026 Confirmed reviews ALL

Wonderful!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Saurav C. Families - 2/17/2026 Confirmed reviews ALL

Nice hotel at a very good location.

Dear Guest Valued, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Shawn C. Families - 2/16/2026 Confirmed reviews ALL

Check in was easy. Comfortable accommodations. Enjoyed the breakfast:)

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Vladimir M. Business - 2/16/2026 Confirmed reviews ALL

The room floor was extremely dirty and sticky — it felt like it hadn’t been cleaned properly in a long time. Overall hygiene was at a very low level and completely unacceptable for a hotel. On top of that, they canceled my refund without a proper explanation, which is very disappointing and unprofessional. This made the whole experience even worse. I would not recommend this place unless cleanliness and customer service improve drastically.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Novotel Bur Dubai. I am truly sorry and deeply concerned to read about the condition of your room and the level of cleanliness you experienced. Please accept my sincere apologies, as this is absolutely not reflective of our standards. Your comments have been immediately shared with our Housekeeping and Quality teams for urgent review and corrective action. I am equally sorry to learn about the refund concern and the frustration caused by the lack of clear communication. This is certainly not the professional service we strive to provide. I kindly invite you to contact us directly with your reservation details so we can thoroughly review the matter and provide you with a clear explanation. Your feedback is taken very seriously, and we regret that we failed to meet your expectations on this occasion. We hope you may allow us the opportunity to restore your trust in the future. Warm regards, Samira Khrichfa General Manager Novotel Bur Dubai