Novotel Bur Dubai 4 stars

Customer review rating (ALL Rating) 4.5/5 857 reviews

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Description

Hotel extras

  • Savor diverse dining vibes- from casual coffee to poolside drinks for your weekend staycations

  • Kids stay entertained- while you unwind in our family suites with pool access for easy weekend

  • Flexible co-work spaces & premium day-use- designed for short stays, to work and recharge

  • Unwind & reconnect - in exclusive suites featuring a private Jacuzzi for a quick city getaway

  • A restful retreat in Healthcare City- find total comfort and a stress-free stay near hospitals

Our accommodation(s)

Hotel location

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAI
United Arab Emirates

GPS:25.233, 55.3208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HangOut Cafe

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  857 reviews

Customer review rating 4.0/5

Giovana P. Families - Confirmed reviews ALL

I liked my stay, but when we arrived, we had to wait fot the staff to make the sofa bed for us and there were no linens left. The day after, we had to move to another room after 9pm due to maintenance issues on the floor. On the last day, we went to the restaurant to have breakfast (included in out rate), but there were fewer options compared to the weekend, but we were not told that upon check in.

Customer review rating 5.0/5

Andromaque Y. N. Couples - Confirmed reviews ALL

The receptionist, Egyptian guy, unfortunately I can’t recall the name, he was very nice and professional.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Customer review rating 3.5/5

Syed A. S. Solo - Confirmed reviews ALL

Pillows were not comfortable at all, small structured, hard, different shapes. Needs improvement

Customer review rating 5.0/5

Balakrishnan K. A. M. R. Solo - Confirmed reviews ALL

Novotel Bur Dubai has been the hotel of my choice since 2022. I have stayed here 8 times. Very happy and satisfied as always. A special mention to Ms. Thandar at Front Office Reception. Her warm smile, positive attitude, friendly face and professionalism has to be acknowledged.

Customer review rating 3.0/5

Oliver L. Families - Confirmed reviews ALL

Food breakfast not much selection

Other web-users rate our hotel

  • 695 reviews 9.1/10 Location
  • 1,229 reviews 7.9/10 Room
  • 2,946 reviews 9.1/10 Service
  • 9 reviews 9.6/10 WiFi
  • 788 reviews 7.9/10 Cleanliness
  • 427 reviews 9.4/10 Vibe
  • 423 reviews 7.6/10 Breakfast
  • 39 reviews 4.8/10 Wellness Area

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