Novotel Bur Dubai Hotel 4 stars

Comfortable.

Good location , over all level of service is not according to Accor standard

Awesome honeymoon experience.

The rooms could have been better and bigger and the breakfast spread was very limited.

Nice and clean room with nice location

My experience with Novotel fell flat, compared to other hotels stay in Dubai, it was more disappointing as I expected more from Novotel. From check-in, the lady at the reception was using her phone while checking me in and the doorman was complaining that my car was blocking someone, but how could I move my car when I haven't checked in. I found out later she forgot to offer a welcome drink which I was entitled to because she was distracted by her phone. Then the evening meal selection wasn't impressive, the only non-alcoholic drinks available were soda. And finally, the occupant next door was blasting his music so loud that I couldn't concentrate and read, he/she reduced the volume after I informed the reception. All in all, a nice stay but wasn't impressive at all.

every thing was perfect only that they mad me wait for chick in for one and a half hour i came to the hotel at 2 pm the room was not ready and they gave me a different room saying that they are over booked but when i refused they gave me the same room

We stayed here for only 1 night and actually we had a good stay. Front office, housekeeping & restaurant team offer a good service. Whatever we need in the room, they will respond quickly. Hopefully, for our next stay, we will be upgraded to the next room category, as a Platinum Member. But we understood clearly that the hotel is full. Not a big deal actually. ☺️☺️☺️

Stayed for 2 days while visiting nearby hospital. The hotel overall is clean. Staff were good. No complains.

Reached at hotel @ 17:30 hrs, room was not ready, room allocated at 18:30hrs Luggage from parking arrived after another 1 hours @ 19:30hrs. 1 hours check in time and 1 hour luggage arrival time from parking to room.

The hotel was very good value for money and as I'm a gold member of the Accor loyalty programme, I got an upgrade to a suite after a very nice welcome from Diksha. It's close to the Wafi Mall, the Raffles hotel and the Sofitel Dubai The Obelisk. There's a small exercise room. Since the rooftop swimming pool is quite small, about 15 metres long, you can always buy a day pass to use the pools at the other hotels. You have a very nice view of them from the rooftop. It's very convenient for getting a PCR test close by for AED 150 at the Emirates Speciality Hospital 24 hours a day without an appointment but with a rather long queue. The hotel opened in November 2019 so the rooms are in good condition and my small suite was fine with a dining and living area and a large bedroom with a desk and two armchairs. There was a minibar in each room which was nice as I had done some shopping at Marks & Spencer at Festival Mall and had dinner in the room. I had an enjoyable stay there and would come back again.

Good service and pleasant staff. Good price for this type of room and services. Location in middle of hospitals is during this time à Little bit anxiogen.For business purposes remain perfect. Due to Covid-19 restrictions didn t use so much hôtel some of hôtel facilities.

My stay in Novotel Bur Dubai was so pleasant. The staff were friendly and caring. House keeping service was excellent, especially with Niteshchttri. He was so responsible, kind, polite, and timely. The price was so economical during the time of pandemic. I highly recommend this place.

the location was suitable for me as i was attending a training in health city , room is good , sofa bed is not comfortable , , check in and out is fast , breakfast limited and need to have more variety , in general i like it

Good neat and clean hotel with small gym and roof terrace swimming pool. The reception staffs are very friendly. On other hand food is costly and taxi availablity near hotel is bit difficult due to its remote location.