Where is the hotel located and how can I get there?

Novotel Bur Dubai is located at Dubai Healthcare City, Umm Hurair 2, 385290 Dubai. We are a 5-minute walk from the Dubai Healthcare City metro station and a 10-minute drive from Dubai International Airport. Nearby attractions include the Dubai Frame, Dubai Mall, and Burj Khalifa, all easily accessible from our central location.

What types of rooms are available?

Novotel Bur Dubai offers various accommodations: Superior Double and Twin rooms Deluxe rooms with private balconies Executive Rooms and Suites We provide family rooms, connecting options, and accessible rooms. Our Executive Suite even features a private terrace with an outdoor Jacuzzi.

What services and amenities are available?

At Novotel Bur Dubai, we offer: Free Wi-Fi and parking Rooftop pool and fitness center Spa treatments for an additional fee Dining at Hangout Café, Burgundy Lounge, and Gourmet Bar Our hotel is wheelchair accessible and provides meeting facilities for business travelers.

What dining options are available?

Novotel Bur Dubai features Hangout Café for international cuisine and the 24-hour Gourmet Bar. Relax at Burgundy Lounge, open until 2:00 AM on weekdays and 3:00 AM on weekends, or enjoy the Hangout by the Pool. We provide room service, children's menus, and vegetarian options. Breakfast is served from 04:30 AM daily.

What are the check-in and check-out times?

Check-in at Novotel Bur Dubai is from 03:00 PM, and check-out is until 12:00 PM. Members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. You can also request a late check-out when booking online, upon arrival, or at the front desk. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Bur Dubai regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a member, you benefit from preferential rates and exclusive offers. To maximize your savings, check the Deals section on all.accor.com and book directly via the website or the ALL Accor app to enjoy the best guaranteed rates.

What is the cancellation policy?

You can cancel your reservation for Novotel Bur Dubai using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.

Pets are not allowed at Novotel Bur Dubai.

Can I book a meeting room?

Novotel Bur Dubai offers a 48-square-meter meeting room that can accommodate up to 40 guests. We also provide a self-service business center and high-speed Wi-Fi to support your professional requirements.

Can I organize an event or a wedding?

Novotel Bur Dubai can host your events and banquets with a maximum capacity of 35 guests. Our contemporary spaces, including the Hangout Café and our meeting room, provide a welcoming atmosphere for your gatherings.

Is the hotel wheelchair accessible?

Novotel Bur Dubai is a wheelchair accessible hotel with four dedicated rooms for guests with reduced mobility. We offer accessible bathrooms, elevators, and private parking. You are welcome to add a message to your booking for a personalized welcome to ensure all your needs are met.

Can I pay for my stay directly on site?

Yes, Novotel Bur Dubai allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.

What landmarks or attractions can be visited on foot from the hotel?

At Novotel Bur Dubai, several attractions are within walking distance: Dubai Metro - 5 min walk Wafi Shopping Centre - 10 min walk Kids City and Dolphinarium - 15 min walk Dubai Creek - 20 min walk

What are the spa highlights and what treatments are offered?

The Spa at Novotel Bur Dubai offers internationally acclaimed treatments with therapists from Thailand and Bali. You can enjoy couple-friendly services, including aromatherapy and hot stone massages, for an additional fee. Our wellness facilities also include a rooftop swimming pool and the InBalance Gym.

Does the hotel have a rooftop with a view and is it open to the public?

Novotel Bur Dubai features a rooftop swimming pool and the Hangout by the Pool bar. This area offers stunning views over the Dubai skyline and is the perfect place for guests to relax and socialize. Access to these facilities is available on-site for your enjoyment.

What amenities are available for business travelers?

Novotel Bur Dubai supports business travelers with a dedicated meeting room and a self-service business center. Our rooms include a working area with a business desk and high-speed Wi-Fi. You can also utilize our 24-hour Gourmet Bar for informal meetings or enjoy an early breakfast starting at 04:30 AM.

Novotel Bur Dubai 4 star midscale economy hotel in Dubai AccorHotels

Name: Novotel Bur Dubai 4 star midscale economy hotel in Dubai AccorHotels - ALL
Address: Dubai Healthcare City, Umm Hurair 2, DUBAI, 385290, AE
Telephone: +97148716600
Rating: 4.5

Novotel Bur Dubai

Hotel that makes every moment matter

Novotel Bur Dubai, just a 10-minute drive from Dubai International Airport, is located in the heart of Dubai Healthcare City. Healthcare City is an economic home to a host of leading medical, research and educational institutions including Dr. Sulaiman Al Habib Hospital and Mohammed Bin Rashid University of Medicine and Health Sciences. Novotel Bur Dubai is the ideal 4-star hotel for travellers visiting the city for medical services and treatment, business trips and leisure travels.

This 4-star hotel near Dubai Airport is close to Dubai Healthcare City metro station, giving easy access to the Dubai Frame, Dubai Mall and Burj Khalifa. Novotel Bur Dubai are conceived with your well-being in mind. Elegant, contemporary decor and cutting-edge amenities come together to create a peaceful, welcoming retreat.

Our contemporary large hotel is also close to Dubai World Trade Centre & Dubai Creek Park, making it perfect for business travellers. Dubai Healthcare City metro station is only a short walk from the hotel.

At Novotel Bur Dubai, we offer exceptional service and a warm atmosphere. Our dedicated team ensures your stay is comfortable, whether for business or leisure. Enjoy our Hangout Café, the new Burgundy Lounge, and our rejuvenating Spa.

Samira Khrichfa, Hotel Management

Hotel extras

Savor diverse dining vibes- from casual coffee to poolside drinks for your weekend staycations
Kids stay entertained- while you unwind in our family suites with pool access for easy weekend
Flexible co-work spaces & premium day-use- designed for short stays, to work and recharge
Unwind & reconnect - in exclusive suites featuring a private Jacuzzi for a quick city getaway
A restful retreat in Healthcare City- find total comfort and a stress-free stay near hospitals

Our accommodation(s)

Room

Superior Double with 1 double bed and 1 sofa bed.

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Twin Room.

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Twin bed(s)
Views: City View

See availabilities

Room

Deluxe Double with 1 sofa bed a private balcony.

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Room

Deluxe Twin Room with private balcony.

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Twin bed(s)
Views: City View

See availabilities

Room

Executive Room with 1 double bed and 1 sofa bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Suite

Deluxe Suite with 1 double bed and 1 large sofa bed

4 pers. max
56 m² / 602 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Suite

Executive Suite with 1 double bed, 1 sofa bed, private Jacuzzi and private Terrace.

4 pers. max
64 m² / 688 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View

See availabilities

Room

Superior Double with 1 double bed and 1 sofa bed.

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAI
United Arab Emirates

GPS:25.233, 55.3208

+971 4 871 6600

+971 4 317 9508

DUBAI METRO

Railway station

Access: 100 m / 0.06 mi 5 min walk / 1 min drive

KIDS CITY

Amusement park

Access: 800 m / 0.5 mi 15 min walk / 5 min drive

DOLPHINARIUM

Aquarium

Access: 800 m / 0.5 mi 15 min walk / 5 min drive

DUBAI CREEK

Tourist attraction

Access: 1 km / 0.62 mi 20 min walk / 2 min drive

WORLD TRADE CENTRE

Opera/symphony/concert hall

Access: 3 km / 1.86 mi 1 hrs walk / 20 min drive

AL SEEF

Art and Culture

Access: 6 km / 3.73 mi 1 hrs walk / 15 min drive

WORLD TRADE CENTRE

WAFI

Shopping centre/mall

Access: 700 m / 0.43 mi 10 min walk / 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

HangOut Cafe

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

GOURMET BAR

The Gourmet Bar by Novotel located on the ground floor is both a relaxing lounge and a laid back restaurant. It is open 24 hours a day and is the perfect spot for informal meetings and casual get-togethers.

HangOut by the Pool

The HangOut by the Pool features beautiful views over the Dubai Skyline including friendly service and is the perfect place to relax and socialise during the day or after work.

Burgundy Lounge

Soak up in the comfortable yet elegant atmosphere of our Burgundy Lounge which blends modern design with stylish armchairs, sofas, sleek marble tables and abstract paintings. Opening Hours Weekdays: Join us 12:00 PM - 02:00 AM Weekends 12:00 - 03:00 AM

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 48 m² / 524 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 35

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 810 reviews

Joyce P. Couples - 7/15/2026 Confirmed reviews ALL

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Jahanzeb C. Business - 7/13/2026 Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Pervinder S. B. Business - 7/12/2026 Confirmed reviews ALL

Hi , all was gd . Stay excellent. I stayed for first 6 nt , then make again reservation for 5 nts. My chk out was on 9 noon( but natural noon time ) . I was supposed to take another 5 nt . No body called me in my room. I came back from party at early 6.30 am and slept whole mrng. No one called me , all of a sudden security and a lady from reception came to my room and enquiries in a little bit bad style and told to leave now or if u take room till 6 pm u need to pat 70 aed. Thats what chages the mood and i called them in nxt 10 mnts that i am leaving My humble request Treat customer as one who will return back not at once but again and again

Dear Valued Guest, Thank you for taking the time to share your feedback and for choosing to stay with us at Novotel Bur Dubai. I am pleased to know that you enjoyed your stay overall. However, I am truly sorry to learn about your experience on the day of your departure. This is certainly not the level of service we strive to provide. I understand that you had initially stayed for six nights and then extended your stay for another five nights. I regret that there was a lack of communication regarding your check-out time and that you were not contacted before our team visited your room. I also sincerely apologize if the manner in which the situation was handled made you feel uncomfortable or disrespected. While our team is required to follow hotel procedures regarding check-out times and late check-out charges, we should always do so with courtesy, empathy, and clear communication. Your comments have been shared with the relevant departments so we can review our approach and ensure a better guest experience in the future. We truly value your patronage and appreciate your suggestion to treat every guest as someone who will return again and again. This is a philosophy we wholeheartedly believe in, and I am sorry we did not reflect it during this interaction. Thank you once again for your valuable feedback. We hope you will give us another opportunity to welcome you back and provide you with the warm hospitality you deserve. Kind regards, Samira Khrichfa General Manager Novotel Bur Dubai

Linda S. Couples - 7/9/2026 Confirmed reviews ALL

We returned to this hotel after three months, hoping that our previous experience had been an exception and that this stay would be much better. Unfortunately, we once again faced several service issues, which was very disappointing. Our check-in experience started smoothly. Jeff recognized me during check-in, and I politely requested a nice room for our stay. We were assigned a room on the 11th floor, which I appreciated as I prefer a higher floor. The room itself was very clean, comfortable, and well prepared. However, we experienced some issues during our stay. We tried to call Reception to request extra bottled water, but unfortunately, the telephone in the room was not working. Since we had also ordered outside food, my partner decided to go down to the lobby to request assistance. The room key provided to us did not allow access to the 11th floor. When my partner returned, the key only allowed him to access the 12th floor, so I had to go up to the 12th floor to meet him and accompany him back to our room. This happened twice, which was tiring and inconvenient, especially when a simple working telephone could have allowed us to request water or room service directly. The following morning, the housekeeping team rang our doorbell twice, even though we had not requested any housekeeping service. We were trying to rest, and being disturbed unnecessarily was not acceptable. I sent an email to the Front Office team regarding these concerns, and they contacted me. I informed them politely that I would appreciate not receiving further calls at that moment, as I wanted to get more rest before my planned 15:00 checkout. After checkout, we used our welcome drink benefit. A gentleman approached us and apologized for the experience. While I appreciated the apology, it could not fully recover the disappointment we felt throughout the stay. One comment that made me uncomfortable was when he asked whether I also work for Accor. Regardless of being an Accor employee and staying with a staff rate, I believe I am still a guest and deserve the same level of care, respect, and service as any other guest. After our previous disappointing stay, we decided to give the hotel another chance, hoping to have a better experience. Unfortunately, we are once again leaving with mixed feelings due to repeated service issues. We hope the hotel takes this feedback seriously and improves these areas so future guests can have a more seamless and enjoyable stay.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Abdallah A. Couples - 7/7/2026 Confirmed reviews ALL

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai