Raffles Dubai 5 stars

Customer service was excellent

Excellent and nice hotel and Comfortable stay

Service is excellent. highly attentive and flexible staff. Excellent menu

We arrived at 4 AM and were greeted graciously and enthusiastically. Club rooms are beautiful. The club lounge is staffed by very efficient personnel. Breakfast and cocktail buffet are delicious.

Second time in Raffles Dubai and possibly even better than first time . A lovely suite , friendly and helpful staff and great location .

The consistency in service excellence at Raffles Dubai is exceptional. The culture permeated n the building is second to none.

Service at the pool was very good: drink service, food service, pool attendants

You feel like you've been to Luxor and the best historical places in Egypt The staff is super professional The rooms is very spacious / clean / Pharaonic style

We stayed in Raffles on the last night of a fabulous trip to Dubai, and it was definitely a highlight. The welcome, care and attention we received from the moment we arrived and throughout our stay was wonderful - we felt like VIPs. The room we were given was beautiful and huge! It had views of the Dubai skyline and overlooked the lovely pool. The room was spotlessly clean and we loved having the turndown service. Our plan was to simply to relax at Raffles, and this was so easy to do. It was easy to while away the hours by the pool watching the impressive water clock. The pool staff look after you so well and have a fresh towel laid down for you from the moment you arrive. The staff also bring complimentary bottled water, glasses and ice, and bring more if you finish it. Nik at the swim up pool bar was a great host for serving beer, cocktails and lovely conversation. Service was available at the bar or direct at your lounger. By far our favourite part of the stay was the Raffles Club lounge. Here we were welcomed warmly by Issa, William and a lady (sorry we didn't catch her name). The lounge was beautiful and really comfortable, the afternoon tea was simply divine and served on a tradition three plate stand. We came for evening canapes and drinks and wow this was lovely! Here we we looked after by Prady and Matthew and you would struggle to meet two nicer men. They looked after our every need and we were even able to have cocktails - we had a lovely Dubai Sling and a Pina Colada. Matthew and Prady we so friendly and attentive, and our glasses were never empty. It was lovely to have a chat with them too at quiet times. The food on offer in the Club was lovely and the soup was delicious. The cakes were amazing too. We had a late flight home and we were made welcome in the Club until we left for the airport, and this really made our journey home very comfortable. Raffles Dubai is a really lovely hotel and we had the VIP experience which made us feel like royalty. We would definitely come back on our next trip to Dubai.

Staff: Very well Trained with beautiful and friendly smile; their passion is beyond doing a Job to Loving their Jobs. Atmosphere: Pharaoh Internal and External Pyramid shape is well Maintained and delivers a message of Genuineness. Location: Intermediate not far of public Transportation and not nearby crowd of Dubai; Waffi Mall adds Excellent touch of joy of Shopping while enjoying Raffles.

From Check in to check out, seamless and utmost professionalism. Emily who helped us check in and out was cheerful, kind and helpful. The service in the entire hotel is impeccable and high standard. Can not fault at all. Would definitely come back.

The staff is very polite, the hotel itself is of a very high standard and the cleanliness is well appreciated.

Very good stay but issues caused by another guest could have been dealt with better

Quiet, Clean, amenities, good food and menu and extremely friendly and helpful personnel

Wonderful as usual Great service Great Staff Elegant hotel