Comfortable room

Everything was perfect

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend.

I requested earlier check in as I had a very early arrival after 14 hour flight...I was not only welcomed by delightful people, my request was accommodated without fuss and I was given the most spectacular suite. Gia at breakfast was superb, and the team in the Lounge, Betty and all the team (especially supervisor lady) were an absolute joy. All the team anticipated my needs before I even new. Thank you to my floor Butler as well for arranging yoga mat and bath salts. I truly felt valued as a guest and will surely return.

From the food to the staff to the facilities, everything was perfect.

Staff were so friendly and accommodating. Great selection of food at breakfast and again the staff couldn’t do enough. Rooms were well decorated, spotless clean and very welcoming. Bed & pillows all very comfortable. Pool area again is lovely and clean. Staff again very accommodating. Pool food & drinks really good. Could not find any faults. Would definitely stay again. 100%

The chance of complimentary upgrade is not there although am your regular customer

Not my first time to stay in this hotel. Always extremely friendly service. Spacious and clean rooms. I got a decent view as well. One downside this time was a noisy larger group that were coming back every day late evening making lots of noise and breaking the sleep. Breakfasts are great, really plenty of choices. but the cook could have probably chosen more ripe fruit to serve. So overall great stay but just pointing to some areas that did not make my stay 'perfect'. I will definitely come back.

The stay in the Raffles Dubai (Wafi) was an unforgettable experience, from the arrival in the middle of the night (wow, the staff is as friendly at these odd hours as during the daytime) until the all-too-soon farewell. The rooms were spacious and luxurious with top-of-the-line bathroom and a separate walk-in closet for storing your clothes. The pool with in-pool bar (very creative !) was our oasis during the warm moments while we could improve the curves of our bodies in the airconditioned gym. The spa is an incredible way of getting rid of the arrival stress we always seem to carry with us in the first few days. The food was of high quality with a plethora of international selections to accommodate the gourmet palate of the guests. The adjacent mall (Wafi mall) was a small shopping paradise, harboring both nice restaurants as well as designer clothing shops, jewelers and perfume shops. Everything we needed was there and at prices that you will not find in the bigger (Dubai) malls. Due to the perfect location in relation to other hot-spots in Dubai, we were able to visit all the places we wanted to see within 10-15 minutes from the hotel. The furthest taxi ride was about 25 minutes to the top of the Palm. The staff at the entrance would arrange the taxis and would make sure we would pay a fair price. Upon return they would already greet us with a smile and friendly conversation and what struck us the most is that within a day they would know us personally and would pick up the conversation where we had left off the day before. It felt like being welcomed by our own family ! The time flew by and before we knew it our paradisiacal stay was coming to an end and we had to say farewell to the Raffles staff and head back to the maelstrom of our daily life. While still hanging on to the lingering feelings of " Raffles Zen", we slowly descend into our hectic lives again. What keeps us on our feet is the conviction that we will go back later this year to recharge our batteries. To all the staff of the Raffles Dubai: thanks for making this an unforgettable " Zen" experience and we hope to see you again soon !

enjoiyable!

Hotel beautiful. Excellent service, staff friendly yet professional. Rooms tastefully decorated. We will definitely return

Top comfort, top customer service, best restaurants, great location.

I was extremely happy to stay at Raffels Dubai. Staff were very helpful and hotel was clean and well located .

I have stayed at the Raffles Dubai in many occasions. And I stress that it is the best accommodation place. I shan't dwell on the qualities of this Hotel as this requires a huge folder. I shall review the qualities of its Saloon. It is a spacious cosy area on the ground floor designed by set of old Egyptian civilisation columns. The full area is accessable for wheelchair persons. The restrooms are nearby. The seats and sofas are comfortable. The service is super. The food varieties are abundant. Not only coffees and teas are served, but also breakfasts, lunches, dinners and snacks. The chefs themselves have taken my food order as I am lactose intolerant. I would like to thank the Chefs Mr Suhail, Mr Kiran, and Mr Ibrahim for being patient with my food demands. My special thanks goes to Ms Sofia the lady who serves me exceptionally with a bright warm smile which shows even with the mask being on. But again without, the directorship of the Duty Manager, Ms Sukaina Radeef, this would not have been possible.

We stayed in Raffles on the last night of a fabulous trip to Dubai, and it was definitely a highlight. The welcome, care and attention we received from the moment we arrived and throughout our stay was wonderful - we felt like VIPs. The room we were given was beautiful and huge! It had views of the Dubai skyline and overlooked the lovely pool. The room was spotlessly clean and we loved having the turndown service. Our plan was to simply to relax at Raffles, and this was so easy to do. It was easy to while away the hours by the pool watching the impressive water clock. The pool staff look after you so well and have a fresh towel laid down for you from the moment you arrive. The staff also bring complimentary bottled water, glasses and ice, and bring more if you finish it. Nik at the swim up pool bar was a great host for serving beer, cocktails and lovely conversation. Service was available at the bar or direct at your lounger. By far our favourite part of the stay was the Raffles Club lounge. Here we were welcomed warmly by Issa, William and a lady (sorry we didn't catch her name). The lounge was beautiful and really comfortable, the afternoon tea was simply divine and served on a tradition three plate stand. We came for evening canapes and drinks and wow this was lovely! Here we we looked after by Prady and Matthew and you would struggle to meet two nicer men. They looked after our every need and we were even able to have cocktails - we had a lovely Dubai Sling and a Pina Colada. Matthew and Prady we so friendly and attentive, and our glasses were never empty. It was lovely to have a chat with them too at quiet times. The food on offer in the Club was lovely and the soup was delicious. The cakes were amazing too. We had a late flight home and we were made welcome in the Club until we left for the airport, and this really made our journey home very comfortable. Raffles Dubai is a really lovely hotel and we had the VIP experience which made us feel like royalty. We would definitely come back on our next trip to Dubai.