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Raffles Dubai 5 stars

Customer review rating (ALL Rating) 4.8/5 4,984 reviews

ALLSAFE approved hotel

Raffles Dubai
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+ 27 Services

Hotel extras

  • Labelled ALLSAFE

  • Ideal location near the airport and Zabeel Sta dium

  • Every accommodation has a furnished balcony an d butler service

  • Over 1,200 square metres of spa and wellness f acilities

  • Outdoor pool with a swim-up bar and city views

Hotel location

Raffles Dubai

Sheikh Rashid Road
Wafi
PO Box 121800
121800 dubai
united arab emirates

Tel: +97143248888

Fax: (+971)43246000

Check-in from 14h00

Check out up to 12h00

  • By plane

    ABU DHABI INTERNATIONAL AIRPORT  At 85km / 52.82 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 7km / 4.35 miles

  • By plane

    SHARJAH INTERNATIONAL AIRPORT At 40km / 24.85 miles

GPS :25.228368, 55.321164

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 4 Restaurants
  • 3 Bars
  • Breakfast
    • Room service Additional charge
    • Children Additional charge
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 246 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 60 connecting rooms
    • No non-smoking room
    • 17 floors
  • Languages spoken at the hotel
    • Turkish
    • Russian
    • Indonesian
    • French
    • English
    • Arabic
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundry / Valet Services Additional charge
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Disco/Nightclub
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Limousine
    • Limousine
  • Desk equipment available
    • Plugs and converters available on desks
    • Umbrellas
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Indoor & Outdoor Parking
    • On site
    • 200 parking spaces
    • Private
    • TESLA recharging units
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
Well-being
  • Pool Additional charge
    • Outside
    • On site
  • Raffles Spa
    • On site
    • Massage
    • Sauna room
    • Jacuzzi/Whirlpool bath
Boutiques/shopping
  • Shopping mall
Family
  • Services for children
    • Childrens TV Channels
    • Outdoor playground for children
    • Play area

Our accommodation(s)

Raffles Dubai offers some of the largest guestrooms and suites in the city - at least 70 sqm each. The accommodations feature spectacular vistas, a sumptuously furnished balcony, ergonomic workspaces and lavish amenities, including Raffles Butler service. With each room and suite offering sophisticated design a fully ergonomic work station. Complimentary high speed Internet and a private balcony complete with outdoor seating offering majestic views of the city, one can be assured of supreme luxury

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,500

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Raffles Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

4,984 reviews

TripAdvisor Rating 5.0/5

5,610 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very clean and beautiful. Very efficient check in. Great rooms.

Customer review rating 4.5/5

Kevin Families - 18/11/2021 Confirmed reviews ALL

Helpful employees. Clean rooms and prompt service. Loved the stay!

Dear Mr. M., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. We would appreciate any suggestions of improvement that would have perhaps helped you score us better for WIFI rated 8/10 (lost connections a couple times). Your response for the below questions would really help us work on improving our WIFI. 1. Which area of the hotel did you experience slower WIFI, or lost WIFI connection? 2. If it is in the room, how many devices were you connected to? 3. What was the type of internet usage (browsing, streaming, voice calls or downloading etc)? This helps us gauge the speed of internet relating to the different activities. I look forward to your reply. Thank you. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com
Customer review rating 4.5/5

Hossam E. G. Business - 16/11/2021 Confirmed reviews ALL

- very clean - all the stuff are very kind , polite , friendly and helpful - all the stuff specially the reception give me the feeling that i am the only guest in the hotel

Dear Mr. El G., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

incredible stay

Customer review rating 5.0/5

Lucy R. Couples - 15/11/2021 Confirmed reviews ALL

stayed for 3 nights in the club room with the club benefits as a treat for the start of our holiday and it exceeded all expectations. From walking into the amazing lobby we knew it was going to be a special stay. The room was one of the nicest and biggest we have had with the most incredible bathroom, huge bed and lovely balcony. The afternoon tea and evening canapés were so good and they catered for our vegan/vegetarian needs so well. Breakfast was equally as good and well catered for. The staff were all so nice and accommodating. Definitely our favourite hotel stay ever.

Dear Ms. R., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Exemplary service

Customer review rating 5.0/5

Chris S. Couples - 14/11/2021 Confirmed reviews ALL

We stayed for one night and were blown away by the quality of the hotel, the size of the room, the spacious balcony with an excellent view of the Burj Khalifa, and most importantly the exemplary service and attention to detail of every single member of staff.

Dear Mr. S., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Nice stay

Customer review rating 4.0/5

Adam P. Families - 14/11/2021 Confirmed reviews ALL

We enjoyed our stay at the Raffles hotel we stayed in a executive club room although the club lounge was closed it didn’t impact our stay and had the benefits in lobby

Dear Mr. p., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Another fantastic stay

Customer review rating 4.5/5

Marianne Couples - 14/11/2021 Confirmed reviews ALL

We always enjoy staying at Raffles. All staff are welcoming and very helpful. We also recommend eating at the hotel, the Japanese Tomo and the Italien Solo, they both make delicious and authentic food. The ambiance in the lobby lounge is really nice and the staff are fantastic. Rooms are beautiful and the balconies are fabulous. This hotel is like home for us whenever in Dubai.

Dear Ms. E., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Great staffs and awesome services. Giri the house keeper supervisor is excellent, he is calm, listen well and very respectful. He does an excellent job every time he is at work.

Customer review rating 5.0/5

Mama R. Friends - 09/11/2021 Confirmed reviews ALL

I will surely love to come back and stay here, will definitely recommend this hotel.

Dear Ms. R., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. We would appreciate any suggestions of improvement that would have perhaps helped you score us better for WIFI rated 6/10. Your response for the below questions would really help us work on improving our WIFI. 1. Which area of the hotel did you experience slower WIFI connection? 2. If it is in the room, how many devices were you connected to? 3. What was the type of internet usage (browsing, streaming, voice calls or downloading etc)? This helps us gauge the speed of internet relating to the different activities. I look forward to your reply. Thank you. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Excellent Hotel

Customer review rating 5.0/5

Paris V. Couples - 09/11/2021 Confirmed reviews ALL

One of the best hotels in Dubai. Guest satisfaction 100%.

Dear Mr. V., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Top rated hotel

Customer review rating 5.0/5

Robert M. Couples - 09/11/2021 Confirmed reviews ALL

Can’t find anything to complain about,the staff and hotel facilities are second to none food was excellent

Dear Mr. M., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Location is good service is excellent

Customer review rating 5.0/5

Shabeena A. Families - 09/11/2021 Confirmed reviews ALL

Service is very excellent hotel hospitality second time I am stay ing I in same hotel overall everything is super

Dear Ms. A., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Friendly wonder team helpful and made me feel like family

Customer review rating 5.0/5

Andrew J. Business - 09/11/2021 Confirmed reviews ALL

The friendly wonder team was helpful and made me feel like family. It was the perfect blend of business and relaxation with respect to my space.

Dear Mr. J., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Amazing experince

Customer review rating 5.0/5

Anonymous Families - 04/11/2021 Confirmed reviews ALL

One of my favourites hotel, its not my first time. The price was very good, the stuffs was friendly, the room was large. I like everythings.

Dear Ms. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Fabulous stay

Customer review rating 5.0/5

Pamela Families - 02/11/2021 Confirmed reviews ALL

Everything about the hotel, facilities and staff was fantastic. Beautiful hotel and staff always on hand making sure you were well catered for and everything was ok

Dear Ms. R., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Extremely comfortable, well located , amazing staff

Customer review rating 5.0/5

Reham Y. Business - 31/10/2021 Confirmed reviews ALL

I love Raffles dubai hotel, this is like my 15th time stay .. very comfortable spacious luxurious rooms, decent professional staff starting from doorman to mngers. Reception team are so Friendly and helpful.. I usually have all my business meetings and trainings there.. meeting rooms are comfy, equipped food is very good and price is very reasonable compared to the high quality of service received.. I am a loyal guest ..

Dear Mr./Ms. E., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Director of Food & Beverage will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Excellent but bit dated property

Customer review rating 5.0/5

Keyur Families - 30/10/2021 Confirmed reviews ALL

Overall excellent stay. Pool, spa and breakfast excellent.

Dear Mr. S., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Good stay

Customer review rating 4.0/5

Noura Families - 30/10/2021 Confirmed reviews ALL

Loved the breakast..one of the most delicious resturants The stuff were kind and helpful Not the first time to stay in raffles and will mot be the last But we had an issue with the check in.. we have requested to do the check in at 2pm, and they took more than an hour when we came..

Dear Mr. A., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Duty Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

A fantastic stay

Customer review rating 5.0/5

Fazila Y. Couples - 29/10/2021 Confirmed reviews ALL

Had an amazing four day stay in a club room at Raffles. The staff were extremely courteous and welcoming and the attention to guests was amazing. Would personally like to mention the manager Sidd and his colleague Molly in the lounge area of the hotel who were extremely attentive and made our stay pleasurable.

Dear Ms. Y., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

The Raffles Saloon

TripAdvisor rating 5.0/5

hrmin973 25/03/2021 TripAdvisor review

I have stayed at the Raffles Dubai in many occasions. And I stress that it is the best accommodation place. I shan't dwell on the qualities of this Hotel as this requires a huge folder. I shall review the qualities of its Saloon. It is a spacious cosy area on the ground floor designed by set of old Egyptian civilisation columns. The full area is accessable for wheelchair persons. The restrooms are nearby. The seats and sofas are comfortable. The service is super. The food varieties are abundant. Not only coffees and teas are served, but also breakfasts, lunches, dinners and snacks. The chefs themselves have taken my food order as I am lactose intolerant. I would like to thank the Chefs Mr Suhail, Mr Kiran, and Mr Ibrahim for being patient with my food demands. My special thanks goes to Ms Sofia the lady who serves me exceptionally with a bright warm smile which shows even with the mask being on. But again without, the directorship of the Duty Manager, Ms Sukaina Radeef, this would not have been possible.

Dear hrmin973, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We truly appreciate your loyalty to our hotel. I am glad that you enjoyed our Raffles Salon Lobby Lounge. It is incredible to hear that you were impressed with the comfortable sofas, abundant food variety and efficient service. I am also pleased that your food preferences were well adhered to by our team. Rest assured that Suhail, Kiran, Ibrahim, Sofia and Soukaina will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager

Marvelous stay and 5 star treatment in a lovely hotel

TripAdvisor rating 5.0/5

goingfordiamond 02/03/2020 TripAdvisor review

We stayed in Raffles on the last night of a fabulous trip to Dubai, and it was definitely a highlight. The welcome, care and attention we received from the moment we arrived and throughout our stay was wonderful - we felt like VIPs. The room we were given was beautiful and huge! It had views of the Dubai skyline and overlooked the lovely pool. The room was spotlessly clean and we loved having the turndown service. Our plan was to simply to relax at Raffles, and this was so easy to do. It was easy to while away the hours by the pool watching the impressive water clock. The pool staff look after you so well and have a fresh towel laid down for you from the moment you arrive. The staff also bring complimentary bottled water, glasses and ice, and bring more if you finish it. Nik at the swim up pool bar was a great host for serving beer, cocktails and lovely conversation. Service was available at the bar or direct at your lounger. By far our favourite part of the stay was the Raffles Club lounge. Here we were welcomed warmly by Issa, William and a lady (sorry we didn't catch her name). The lounge was beautiful and really comfortable, the afternoon tea was simply divine and served on a tradition three plate stand. We came for evening canapes and drinks and wow this was lovely! Here we we looked after by Prady and Matthew and you would struggle to meet two nicer men. They looked after our every need and we were even able to have cocktails - we had a lovely Dubai Sling and a Pina Colada. Matthew and Prady we so friendly and attentive, and our glasses were never empty. It was lovely to have a chat with them too at quiet times. The food on offer in the Club was lovely and the soup was delicious. The cakes were amazing too. We had a late flight home and we were made welcome in the Club until we left for the airport, and this really made our journey home very comfortable. Raffles Dubai is a really lovely hotel and we had the VIP experience which made us feel like royalty. We would definitely come back on our next trip to Dubai.

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am pleased that you had a marvelous stay with us. It is incredible to hear that you were comfortable in your spacious room facing the stunning Dubai skyline view. I am also glad that you enjoyed our relaxing pool area and received excellent service from our colleagues. Rest assured that Issa, William, Nik, Prady and Mathew will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Ayman Gharib Managing Director

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