Information message

Raffles Dubai 5 stars

Customer review rating 4.8/5 4,747 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Raffles Dubai
See on a map
+ 22 Services

Hotel extras

  • Labelled ALLSAFE

  • Ideal location near the airport and Zabeel Sta dium

  • Every accommodation has a furnished balcony an d butler service

  • Over 1,200 square metres of spa and wellness f acilities

  • Outdoor pool with a swim-up bar and city views

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Cash machine
  • Porter
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Boat excursions Paying
  • Bicycles rental (nearby) Paying
Catering
  • Breakfast Paying
  • 4 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 17 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Raffles Dubai

Sheikh Rashid Road
Wafi
PO Box 121800
121800 dubai
united arab emirates

Tel: +97143248888

Fax: (+971)43246000

Check-in from 14h00

Check out up to 12h00

  • By plane

    ABU DHABI INTERNATIONAL AIRPORT  At 85km / 52.82 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 7km / 4.35 miles

  • By plane

    SHARJAH INTERNATIONAL AIRPORT At 40km / 24.85 miles

GPS :25.228368, 55.321164

Our accommodation(s)

Raffles Dubai offers some of the largest guestrooms and suites in the city - at least 70 sqm each. The accommodations feature spectacular vistas, a sumptuously furnished balcony, ergonomic workspaces and lavish amenities, including Raffles Butler service. With each room and suite offering sophisticated design a fully ergonomic work station. Complimentary high speed Internet and a private balcony complete with outdoor seating offering majestic views of the city, one can be assured of supreme luxury

Our restaurants and bars

AZUR

Type of cuisine: International

PLEASE NOTE: Azur restaurant is temporarily closed. Overlooking the splendor of the Raffles Garden on the third floor, Azur features an international buffet with an abundant choice of Pan-Arabic and Asian dishes, set to tantalize all taste buds.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

TOMO

Type of cuisine: Japanese

This home-grown Japanese restaurant creating high quality Japanese cuisine takes its place among the great restaurants Dubai has to offer. Please note, Tomo is a standalone restaurant not operated by Raffles Dubai and is not ALL Loyalty Program member.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Solo Italian Restaurant & Bar

Type of cuisine: Italian

Solo, a home-grown Italian restaurant & bar, serves a true taste of Italy in a vibrant and convivial setting. Signature dishes of fresh meat, seafood and pizza are baked to order in the authentic Italian wood-fired oven.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Raffles Salon

Type of cuisine: Cafe

In Raffles Salon, guests can surrender themselves in the elegant yet cosy setting of the lobby lounge and enjoy a sumptuous breakfast, nibble on light bites, deliciously homemade pastries and cakes and an award winning Floral Afternoon Tea.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

RAFFLES GARDEN

During cooler seasons, Raffles Garden turns into dynamic dining scene with a well-rounded Arabic themed menu set amidst 12 exclusive open-air cabanas surrounded by a stunning outdoor garden oasis.

CROSSROADS COCKTAIL BAR

Crossroads Cocktail Bar serves the renowned Raffles Singapore Sling as well as our very own signature drink, the Dubai Sling. The outdoor patio overlooks the lush Raffles Garden and offers the ideal surroundings to unwind over drinks.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

POOL RESTAURANT AND BAR

Pool Restaurant and Bar: the ideal spot to enjoy refreshing beverages and light meals - the perfect complement to a day by the pool, or simply to take a relaxed break.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,500

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Raffles Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

4,747 reviews

tripadvisor

TripAdvisor Rating 5.0/5

5,494 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location and excellent customer service

Customer review rating 4.5/5

Safa Families - 28/07/2021 Confirmed reviews ALL

Myself and my family recently enjoyed our stay at Raffles hotel Dubai. The staff were extremely helpful, polite and welcoming.

Dear Ms. Z., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Good customer service and went beyond the expectation

Customer review rating 4.5/5

Abbas K. Couples - 27/07/2021 Confirmed reviews ALL

The room was really clean and well maintained. We enjoyed our stay and thank you!

Dear Mr. k., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

good

Customer review rating 4.5/5

Anonymous Couples - 27/07/2021 Confirmed reviews ALL

good helpful comfortable

Dear Ms. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Dreamy Hotel - Service excellence - Difficult to choose any other hotel for a short stay away from it all

Customer review rating 4.5/5

Amr M. Couples - 25/07/2021 Confirmed reviews ALL

Stayed again at the Raffles Dubai. What a great 4 nights / 5 days. Everything was perfect except for a couple of very minor... I wouldn't even call them issues. From booking, to check-in, to the room being prepared just the way I asked for it. Food and beverages were fantastic, delivering on each request we made. Staff are friendly and effective (as usual, Sidd in the Raffles Salon, and Fitrah at the pool) but we were really amazed by the attentiveness and responsiveness of Mr. Yasser Suleiman who ensured that this stay was our best yet, even during these challenging COVID times. Special mention also to Woulfstain who took care of us at the Salon. A couple of areas for improved attention might be in the room service department. 1) One fresh pepper mill was delivered totally empty and had to call for a different one while the breakfast eggs were getting cold, and 2) an instance where we received one set of covers (knives, forks, side plate, napkin, etc.) for two people for in-room dining. These were literally the only two occurrences that were not perfect in our five days' stay.

Dear Mr. M., We very much appreciate your feedback regarding your stay at Raffles Dubai. We apologize for the inconvenience you faced with regards to In-Room Dining. Rest assured that your comments are important to us and we will work on improving our product and service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Exceptional.

Customer review rating 5.0/5

Saeed B. J. Couples - 24/07/2021 Confirmed reviews ALL

Exceptional in everything, and I would like have a member loyalty cards from your group.

Dear Mr. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Well located also good stay

Customer review rating 5.0/5

Mehrzad Couples - 24/07/2021 Confirmed reviews ALL

One the best expeince which i have is when i been in Raffles Hotel. Realy seems to my home

Dear Mr. S., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Front Office Manager will contact you shortly to gather further feedback regarding your 8/10 ratings for Breakfast, Lunch/Dinner and Pool. Wishing you a wonderful day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Excellent Experience

Customer review rating 5.0/5

Abdulaziz A. Families - 23/07/2021 Confirmed reviews ALL

I have been staying in this hotel for the last 5 years. Every time I get impressed with the overall experience starting from the check-in till I check out. This hotel is a real 5 star hotel where customer satisfaction is their top priority. Hotel staff go beyond expectation. This is the most preferred family hotel.

Dear Mr. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Great stay

Customer review rating 5.0/5

K Business - 23/07/2021 Confirmed reviews ALL

Second stay at Raffles Dubai excellent service always a pleasure.

Dear Mr. M., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Was amazing from A To Z

Customer review rating 5.0/5

Bader Families - 19/07/2021 Confirmed reviews ALL

Stuff + food + location

Dear Mr. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com
Customer review rating 5.0/5

Hussam M. Families - 18/07/2021 Confirmed reviews ALL

Thank you so much for the exceptional service, Honest speaking,, I went everywhere in the world and in Dubai especially, I have never ever got this level of luxury service, I was so happy from the entrance meeting the gentleman at the reception Mr, Humaid who gives me the best service and guide me to the elevator with explaining each part of the hotel,, what a service I was really staying only one night then I changed my mind after having the exceptional experience to stay another two days total of three days while I met the Senior in hospitality Mr, Yasser who made my stay even more beautiful, what a training have got this employees at this hotel its really waaaw I will tell you something else which you can't believe, this is the survey number 4 I received until now and I am happy to fill it because you guys deserves even if you send me more and more I will fill it with pleasure because I work in luxury fields and I know very well who hard is to deliver the best experience to your clients which needs hard work and learning, Well done guys keep up this beautiful work, I would kindly ask the higher managment authority in the hotel to compliment Humaid and Yasser on their amazing service and all the hotel team.

Dear Mr. M., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

And very comfy stay

Customer review rating 5.0/5

Yasser A. Business - 18/07/2021 Confirmed reviews ALL

Always attentive to details, makes your stay an exceptional experience.

Dear Mr. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Lovely hotel

Customer review rating 4.5/5

Othman A. Couples - 17/07/2021 Confirmed reviews ALL

The hotel is very good i will definitely come back again soon.

Dear Mr. Al Khoori, Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Director of Rooms will contact you shortly to gather further feedback regarding your 8/10 for Check-out. Wishing you a wonderful day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Good stay

Customer review rating 3.5/5

Abdulrahman Couples - 17/07/2021 Confirmed reviews ALL

All was comfortable and nice. But the decoration of the bathroom may be a good add to your services

Dear Mr. Alomari, Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Director of F&B will contact you shortly to gather further feedback regarding your low scoring areas. Wishing you a wonderful day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Good stay

Customer review rating 5.0/5

Anonymous Solo - 17/07/2021 Confirmed reviews ALL

Nice

Dear Ms. A., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Incredible

Customer review rating 5.0/5

Tarun M. Business - 15/07/2021 Confirmed reviews ALL

Service was great staff was amazing. Better than Hotel de Paris in Monaco. Best experience ever. Felt very welcome. Thank you for your hospitality.

Dear Mr. M., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

A Comfortable Stay

Customer review rating 5.0/5

Sarah I. Families - 13/07/2021 Confirmed reviews ALL

Our room was above and beyond our expectations. We had every necessity we needed and we were extremely comfortable. I love that very Covid19 measure of safety had been taken and I felt safe.

Dear Ms. N., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com
Customer review rating 4.0/5

Anonymous Couples - 12/07/2021 Confirmed reviews ALL

Good Room but below Raffles experience elsewhere; poor A/C. Poor Gym, small, limited equipment. Great Staff.

Dear Mr. S., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Director of Rooms will contact you shortly to gather further feedback regarding your low scoring areas. Wishing you a wonderful day ahead. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Outstanding

Customer review rating 4.5/5

Anonymous Solo - 12/07/2021 Confirmed reviews ALL

Big room, friendly staff and great service

Dear Mr. E., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

The Raffles Saloon

TripAdvisor rating 5.0/5

hrmin973 25/03/2021 TripAdvisor review

I have stayed at the Raffles Dubai in many occasions. And I stress that it is the best accommodation place. I shan't dwell on the qualities of this Hotel as this requires a huge folder. I shall review the qualities of its Saloon. It is a spacious cosy area on the ground floor designed by set of old Egyptian civilisation columns. The full area is accessable for wheelchair persons. The restrooms are nearby. The seats and sofas are comfortable. The service is super. The food varieties are abundant. Not only coffees and teas are served, but also breakfasts, lunches, dinners and snacks. The chefs themselves have taken my food order as I am lactose intolerant. I would like to thank the Chefs Mr Suhail, Mr Kiran, and Mr Ibrahim for being patient with my food demands. My special thanks goes to Ms Sofia the lady who serves me exceptionally with a bright warm smile which shows even with the mask being on. But again without, the directorship of the Duty Manager, Ms Sukaina Radeef, this would not have been possible.

Dear hrmin973, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We truly appreciate your loyalty to our hotel. I am glad that you enjoyed our Raffles Salon Lobby Lounge. It is incredible to hear that you were impressed with the comfortable sofas, abundant food variety and efficient service. I am also pleased that your food preferences were well adhered to by our team. Rest assured that Suhail, Kiran, Ibrahim, Sofia and Soukaina will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager

Marvelous stay and 5 star treatment in a lovely hotel

TripAdvisor rating 5.0/5

goingfordiamond 02/03/2020 TripAdvisor review

We stayed in Raffles on the last night of a fabulous trip to Dubai, and it was definitely a highlight. The welcome, care and attention we received from the moment we arrived and throughout our stay was wonderful - we felt like VIPs. The room we were given was beautiful and huge! It had views of the Dubai skyline and overlooked the lovely pool. The room was spotlessly clean and we loved having the turndown service. Our plan was to simply to relax at Raffles, and this was so easy to do. It was easy to while away the hours by the pool watching the impressive water clock. The pool staff look after you so well and have a fresh towel laid down for you from the moment you arrive. The staff also bring complimentary bottled water, glasses and ice, and bring more if you finish it. Nik at the swim up pool bar was a great host for serving beer, cocktails and lovely conversation. Service was available at the bar or direct at your lounger. By far our favourite part of the stay was the Raffles Club lounge. Here we were welcomed warmly by Issa, William and a lady (sorry we didn't catch her name). The lounge was beautiful and really comfortable, the afternoon tea was simply divine and served on a tradition three plate stand. We came for evening canapes and drinks and wow this was lovely! Here we we looked after by Prady and Matthew and you would struggle to meet two nicer men. They looked after our every need and we were even able to have cocktails - we had a lovely Dubai Sling and a Pina Colada. Matthew and Prady we so friendly and attentive, and our glasses were never empty. It was lovely to have a chat with them too at quiet times. The food on offer in the Club was lovely and the soup was delicious. The cakes were amazing too. We had a late flight home and we were made welcome in the Club until we left for the airport, and this really made our journey home very comfortable. Raffles Dubai is a really lovely hotel and we had the VIP experience which made us feel like royalty. We would definitely come back on our next trip to Dubai.

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am pleased that you had a marvelous stay with us. It is incredible to hear that you were comfortable in your spacious room facing the stunning Dubai skyline view. I am also glad that you enjoyed our relaxing pool area and received excellent service from our colleagues. Rest assured that Issa, William, Nik, Prady and Mathew will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Ayman Gharib Managing Director

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in dubai