Raffles Dubai 5 stars

One the best expeince which i have is when i been in Raffles Hotel. Realy seems to my home

I have been staying in this hotel for the last 5 years. Every time I get impressed with the overall experience starting from the check-in till I check out. This hotel is a real 5 star hotel where customer satisfaction is their top priority. Hotel staff go beyond expectation. This is the most preferred family hotel.

Second stay at Raffles Dubai excellent service always a pleasure.

Stuff + food + location

Thank you so much for the exceptional service, Honest speaking,, I went everywhere in the world and in Dubai especially, I have never ever got this level of luxury service, I was so happy from the entrance meeting the gentleman at the reception Mr, Humaid who gives me the best service and guide me to the elevator with explaining each part of the hotel,, what a service I was really staying only one night then I changed my mind after having the exceptional experience to stay another two days total of three days while I met the Senior in hospitality Mr, Yasser who made my stay even more beautiful, what a training have got this employees at this hotel its really waaaw I will tell you something else which you can't believe, this is the survey number 4 I received until now and I am happy to fill it because you guys deserves even if you send me more and more I will fill it with pleasure because I work in luxury fields and I know very well who hard is to deliver the best experience to your clients which needs hard work and learning, Well done guys keep up this beautiful work, I would kindly ask the higher managment authority in the hotel to compliment Humaid and Yasser on their amazing service and all the hotel team.

Always attentive to details, makes your stay an exceptional experience.

The hotel is very good i will definitely come back again soon.

All was comfortable and nice. But the decoration of the bathroom may be a good add to your services

Nice

Service was great staff was amazing. Better than Hotel de Paris in Monaco. Best experience ever. Felt very welcome. Thank you for your hospitality.

Our room was above and beyond our expectations. We had every necessity we needed and we were extremely comfortable. I love that very Covid19 measure of safety had been taken and I felt safe.

Good Room but below Raffles experience elsewhere; poor A/C. Poor Gym, small, limited equipment. Great Staff.

Big room, friendly staff and great service

I have stayed at the Raffles Dubai in many occasions. And I stress that it is the best accommodation place. I shan't dwell on the qualities of this Hotel as this requires a huge folder. I shall review the qualities of its Saloon. It is a spacious cosy area on the ground floor designed by set of old Egyptian civilisation columns. The full area is accessable for wheelchair persons. The restrooms are nearby. The seats and sofas are comfortable. The service is super. The food varieties are abundant. Not only coffees and teas are served, but also breakfasts, lunches, dinners and snacks. The chefs themselves have taken my food order as I am lactose intolerant. I would like to thank the Chefs Mr Suhail, Mr Kiran, and Mr Ibrahim for being patient with my food demands. My special thanks goes to Ms Sofia the lady who serves me exceptionally with a bright warm smile which shows even with the mask being on. But again without, the directorship of the Duty Manager, Ms Sukaina Radeef, this would not have been possible.

We stayed in Raffles on the last night of a fabulous trip to Dubai, and it was definitely a highlight. The welcome, care and attention we received from the moment we arrived and throughout our stay was wonderful - we felt like VIPs. The room we were given was beautiful and huge! It had views of the Dubai skyline and overlooked the lovely pool. The room was spotlessly clean and we loved having the turndown service. Our plan was to simply to relax at Raffles, and this was so easy to do. It was easy to while away the hours by the pool watching the impressive water clock. The pool staff look after you so well and have a fresh towel laid down for you from the moment you arrive. The staff also bring complimentary bottled water, glasses and ice, and bring more if you finish it. Nik at the swim up pool bar was a great host for serving beer, cocktails and lovely conversation. Service was available at the bar or direct at your lounger. By far our favourite part of the stay was the Raffles Club lounge. Here we were welcomed warmly by Issa, William and a lady (sorry we didn't catch her name). The lounge was beautiful and really comfortable, the afternoon tea was simply divine and served on a tradition three plate stand. We came for evening canapes and drinks and wow this was lovely! Here we we looked after by Prady and Matthew and you would struggle to meet two nicer men. They looked after our every need and we were even able to have cocktails - we had a lovely Dubai Sling and a Pina Colada. Matthew and Prady we so friendly and attentive, and our glasses were never empty. It was lovely to have a chat with them too at quiet times. The food on offer in the Club was lovely and the soup was delicious. The cakes were amazing too. We had a late flight home and we were made welcome in the Club until we left for the airport, and this really made our journey home very comfortable. Raffles Dubai is a really lovely hotel and we had the VIP experience which made us feel like royalty. We would definitely come back on our next trip to Dubai.