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Raffles Dubai 5 stars

Customer review rating 4.8/5 4,911 reviews

ALLSAFE approved hotel

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Raffles Dubai
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+ 27 Services

Hotel extras

  • Labelled ALLSAFE

  • Ideal location near the airport and Zabeel Sta dium

  • Every accommodation has a furnished balcony an d butler service

  • Over 1,200 square metres of spa and wellness f acilities

  • Outdoor pool with a swim-up bar and city views

Hotel location

Raffles Dubai

Sheikh Rashid Road
Wafi
PO Box 121800
121800 dubai
united arab emirates

Tel: +97143248888

Fax: (+971)43246000

Check-in from 14h00

Check out up to 12h00

  • By plane

    ABU DHABI INTERNATIONAL AIRPORT  At 85km / 52.82 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 7km / 4.35 miles

  • By plane

    SHARJAH INTERNATIONAL AIRPORT At 40km / 24.85 miles

GPS :25.228368, 55.321164

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 4 Restaurants
  • 3 Bars
  • Breakfast
    • Room service Additional charge
    • Children Additional charge
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 246 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • 60 connecting rooms
    • No non-smoking room
    • 17 floors
  • Languages spoken at the hotel
    • Turkish
    • Russian
    • Indonesian
    • French
    • English
    • Arabic
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundry / Valet Services Additional charge
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Disco/Nightclub
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Limousine
    • Limousine
  • Desk equipment available
    • Plugs and converters available on desks
    • Umbrellas
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Indoor & Outdoor Parking
    • On site
    • 200 parking spaces
    • Private
    • TESLA recharging units
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
Well-being
  • Pool Additional charge
    • Outside
    • On site
  • Raffles Spa Additional charge
    • On site
    • Jacuzzi/Whirlpool bath
    • Massage
    • Sauna room
Boutiques/shopping
  • Shopping mall
Family
  • Services for children
    • Childrens TV Channels
    • Outdoor playground for children
    • Play area

Our accommodation(s)

Raffles Dubai offers some of the largest guestrooms and suites in the city - at least 70 sqm each. The accommodations feature spectacular vistas, a sumptuously furnished balcony, ergonomic workspaces and lavish amenities, including Raffles Butler service. With each room and suite offering sophisticated design a fully ergonomic work station. Complimentary high speed Internet and a private balcony complete with outdoor seating offering majestic views of the city, one can be assured of supreme luxury

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 1,500

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Raffles Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

4,911 reviews

TripAdvisor Rating 5.0/5

5,575 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Staff was wonderful and very helpful.

Customer review rating 5.0/5

T. Friends - 24/10/2021 Confirmed reviews ALL

Breakfast was fantastic. Room clean and beautiful. Good location for our activities.

Good stay

Customer review rating 5.0/5

Ruhina S. Families - 23/10/2021 Confirmed reviews ALL

Amazing experience! Nice bathroom and amazing bedroom. Lovely pool. And amazing club access facility. We stayed only for a night wished we had longer to spend at this amazing place.

A wonderful hotel experience of the highest quality

Customer review rating 5.0/5

Steven D. Couples - 21/10/2021 Confirmed reviews ALL

A wonderful hotel experience of the highest quality

Great place

Customer review rating 4.5/5

Michael N. Couples - 21/10/2021 Confirmed reviews ALL

Had a wonderful time, just needed the pool and hot tub to stay open until 10pm.

Every thing

Customer review rating 4.5/5

Ahmed E. Business - 21/10/2021 Confirmed reviews ALL

Great

Perfect. Loved the breakfast buffet too. Thank you for your great service.

Customer review rating 5.0/5

Anonymous Couples - 21/10/2021 Confirmed reviews ALL

We loved it so much.

Lovely as usual

Customer review rating 5.0/5

Nouf Families - 20/10/2021 Confirmed reviews ALL

Pleasant stay, helpful staff and quick response.

Dear Ms. A., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Director of F&B will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com
Customer review rating 5.0/5

Mr. M. K. Families - 20/10/2021 Confirmed reviews ALL

The services and quality still remain intact It’s has been pleasure to revisit this hotel again and not disappointed at all. I will choose Raffel again when I will visit DUBAI I have convinced five members of family to try Raffel and they really enjoyed well at this hotel

Dear Mr. K., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. We would appreciate any suggestions of improvement that would have perhaps helped you score us better for Value for Money rated 5/10. I look forward to your reply. Thank you. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

The staff and food were excellent

Customer review rating 5.0/5

Dennis P. Friends - 20/10/2021 Confirmed reviews ALL

Your staff right down to the food servers were excellent, very friendly and professional

Dear Mr. p., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Stay at Raffles Dubai

Customer review rating 4.5/5

Sanjiv T. Families - 19/10/2021 Confirmed reviews ALL

Wonderful overall experience

Dear Mr. T., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Director of F&B will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Good stay and well located

Customer review rating 4.5/5

Rooksana B. Couples - 19/10/2021 Confirmed reviews ALL

Had the best experience felt pampered important And was very satisfied with the experience

Dear Ms. b., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Wonderful hotel

Customer review rating 4.5/5

Sumeet N. Families - 19/10/2021 Confirmed reviews ALL

Very comfortable rooms, extremely helpful and polite staff, great amenities.

Dear Mr. N., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Well located near a mall. This was a good stay we enjoyed the pool, and the gym. The spa was very nice

Customer review rating 5.0/5

T P. Families - 19/10/2021 Confirmed reviews ALL

We had a very good time while staying here. The morning buffet was one better parts of our stay. The staff at the breakfast buffet are excellent I wish I could remember the names of the better of the staff, but unfortunately I can not. The hotel staff were very attentive and courteous and made the stay very good. Had the famous Singapore Sling at the Italian restaurant, excellent!!!!

Dear Mr. P., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Excellent

Customer review rating 5.0/5

Ana M. M. Families - 18/10/2021 Confirmed reviews ALL

It was my first time in Dubai, and all i can say it was one of the best experience y had so far! Great staff and awsome people!

Dear Ms. M. Valenzuela, We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

The service at Ruffles was phenomenal!

Customer review rating 5.0/5

Diana M. W. Friends - 18/10/2021 Confirmed reviews ALL

The room at Ruffles were clean, spacious, and the beds were super-comfy! During our stay my husband missed a step at the adjoining mall and injured his arm. On our way back to our room, we stopped by the front desk to see if they could assist us. The concierge immediately called their medical person, who then took care of my husband’s bleeding arm in the privacy of our room. We were impressed with the quick response and grateful for the personalized help! I will recommend Ruffles to all my friends and family members!

Dear Ms. W., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Great facilities, Spacious rooms.

Customer review rating 4.5/5

Aggy Couples - 15/10/2021 Confirmed reviews ALL

My husband and I are frequent guests of Raffles Dubai and have been for years. The service provided is top class, the rooms are spacious and well equipped. The Italian Restaurant is amazing for food and service1

Dear Ms. V., Thank you for taking the time and giving us your valued feedback on our online survey. We are glad that overall you enjoyed your stay with us. Our Front Office Manager will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Wishing you a wonderful day ahead. Regards, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Wonderful

Customer review rating 5.0/5

Britta G. Business - 15/10/2021 Confirmed reviews ALL

My stay in Raffles was wonderful. I always enjoy the beautiful rooms with the lovely view and the great service in this hotel.

Dear Ms. G., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Amazing service

Customer review rating 4.0/5

Wee C. L. Friends - 15/10/2021 Confirmed reviews ALL

Staff were super friendly and attentive. Even the spa and pool staff were super welcoming. Special thanks for michael at the front desk, Sharabh and Alam at the lobby salon for taking care of us. Was disappointed to only find out the club lounge was temporarily closed the day before arrival. Not been made aware at booking. But the club services were relocated to the lobby salon which was not that unpleasant. The room upgrade was a kind gesture. Thank you! Conveniently located joining Wafi mall and Sofitel. Not far from dubai mall and DXB airport. Only complain is the greasy stench on L3 the moment the lift doors open. I think the grease trap and kitchen exhaust needs a clean.

Dear Mr. L., Thank you for taking the time to tell us about your experience at Raffles Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles Dubai, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our Director of F&B will contact you shortly to gather further feedback regarding the areas with rating 8 and below. Sincerely, Sarimah Rokim Executive Office - Personal Assistant to General Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

The Raffles Saloon

TripAdvisor rating 5.0/5

hrmin973 25/03/2021 TripAdvisor review

I have stayed at the Raffles Dubai in many occasions. And I stress that it is the best accommodation place. I shan't dwell on the qualities of this Hotel as this requires a huge folder. I shall review the qualities of its Saloon. It is a spacious cosy area on the ground floor designed by set of old Egyptian civilisation columns. The full area is accessable for wheelchair persons. The restrooms are nearby. The seats and sofas are comfortable. The service is super. The food varieties are abundant. Not only coffees and teas are served, but also breakfasts, lunches, dinners and snacks. The chefs themselves have taken my food order as I am lactose intolerant. I would like to thank the Chefs Mr Suhail, Mr Kiran, and Mr Ibrahim for being patient with my food demands. My special thanks goes to Ms Sofia the lady who serves me exceptionally with a bright warm smile which shows even with the mask being on. But again without, the directorship of the Duty Manager, Ms Sukaina Radeef, this would not have been possible.

Dear hrmin973, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We truly appreciate your loyalty to our hotel. I am glad that you enjoyed our Raffles Salon Lobby Lounge. It is incredible to hear that you were impressed with the comfortable sofas, abundant food variety and efficient service. I am also pleased that your food preferences were well adhered to by our team. Rest assured that Suhail, Kiran, Ibrahim, Sofia and Soukaina will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager

Marvelous stay and 5 star treatment in a lovely hotel

TripAdvisor rating 5.0/5

goingfordiamond 02/03/2020 TripAdvisor review

We stayed in Raffles on the last night of a fabulous trip to Dubai, and it was definitely a highlight. The welcome, care and attention we received from the moment we arrived and throughout our stay was wonderful - we felt like VIPs. The room we were given was beautiful and huge! It had views of the Dubai skyline and overlooked the lovely pool. The room was spotlessly clean and we loved having the turndown service. Our plan was to simply to relax at Raffles, and this was so easy to do. It was easy to while away the hours by the pool watching the impressive water clock. The pool staff look after you so well and have a fresh towel laid down for you from the moment you arrive. The staff also bring complimentary bottled water, glasses and ice, and bring more if you finish it. Nik at the swim up pool bar was a great host for serving beer, cocktails and lovely conversation. Service was available at the bar or direct at your lounger. By far our favourite part of the stay was the Raffles Club lounge. Here we were welcomed warmly by Issa, William and a lady (sorry we didn't catch her name). The lounge was beautiful and really comfortable, the afternoon tea was simply divine and served on a tradition three plate stand. We came for evening canapes and drinks and wow this was lovely! Here we we looked after by Prady and Matthew and you would struggle to meet two nicer men. They looked after our every need and we were even able to have cocktails - we had a lovely Dubai Sling and a Pina Colada. Matthew and Prady we so friendly and attentive, and our glasses were never empty. It was lovely to have a chat with them too at quiet times. The food on offer in the Club was lovely and the soup was delicious. The cakes were amazing too. We had a late flight home and we were made welcome in the Club until we left for the airport, and this really made our journey home very comfortable. Raffles Dubai is a really lovely hotel and we had the VIP experience which made us feel like royalty. We would definitely come back on our next trip to Dubai.

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am pleased that you had a marvelous stay with us. It is incredible to hear that you were comfortable in your spacious room facing the stunning Dubai skyline view. I am also glad that you enjoyed our relaxing pool area and received excellent service from our colleagues. Rest assured that Issa, William, Nik, Prady and Mathew will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Ayman Gharib Managing Director

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