Raffles Dubai

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Raffles Dubai 5 stars

Customer review rating (ALL Rating) 4.8/5 1,111 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labelled ALLSAFE

  • Ideal location near the airport and Zabeel Stadium

  • Every accommodation has a furnished balcony and butler service

  • Over 1,200 square metres of spa and wellness facilities

  • Outdoor pool with a swim-up bar and city views

Hotel location

Raffles Dubai

Sheikh Rashid Road, Wafi, PO Box 121800
121800 DUBAI
United Arab Emirates

  • By plane

    ABU DHABI INTERNATIONAL AIRPORT  At 85km / 52.82 miles

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 7km / 4.35 miles

  • By plane

    SHARJAH INTERNATIONAL AIRPORT At 40km / 24.85 miles

GPS:25.228368, 55.321164

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Raffles Dubai offers some of the largest guestrooms and suites in the city - at least 70 sqm each. The accommodations feature spectacular vistas, a sumptuously furnished balcony, ergonomic workspaces and lavish amenities, including Raffles Butler service. With each room and suite offering sophisticated design a fully ergonomic work station. Complimentary high speed Internet and a private balcony complete with outdoor seating offering majestic views of the city, one can be assured of supreme luxury

Our guest reviews

Our guest reviews for
Raffles Dubai

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,111 reviews

TripAdvisor Rating  5.0/5  5,979 reviews

Certificate of excellence 2022

Luxury break

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent location just right across from the metro and always a supply of taxis. This hotel is blessed to have professional and friendly staff. Food beautiful and plenty of choice. Hotel was stunning, we loved it

Well located, excellent staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I reserved 6 nights and I stayed 3 night And left to my country due to emergency family issue And they re imbursed the 3 night because they respect the customer

Comfortable stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I loved everything and how you took care of the guest needs and how generous you were in every detail. The only thing I did not like that it was not easy to control the AC temperature and the room 1036 was next to some sort of offices which was bringing a lot of noise at night and we could hear people taking.

Well located

Customer review rating 4.5/5

Alaa A. Business - Confirmed reviews ALL

It was nice and I would like to thank ROSE for every morning smiles and welcomes

Pleasant

Customer review rating 3.0/5

Mohammad A. Families - Confirmed reviews ALL

I’m going to have bit of a moan if I may unfortunately this Raffles hotel fell short for me and my family I’m afraid for the following reasons. 1. At check in although I had used my accor points towards my payment they charged me full this was rectified and I paid the discounted price and then at check out I went to pay for room services after I had made the payment I realised it was a bit high so when I checked they had charged me again for the the discount of my points gave me . They apologized and have refunded me I have now been waiting 9 days for my refund to be credited back to my card . 2. I found the bed really uncomfortable as to where I am Still suffering from back pain . 3. The location of the hotel is not good it’s off the highway with the pool area facing it all you can hear is cars zooming past which for me was distracting. It’s a real shame I had to experience the above as Raffles are top end hotels and provide high quality service.

Good Stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Comfortable room

Customer review rating 5.0/5

Sosoaiman Families - Confirmed reviews ALL

Everything was perfect

Amazing

Customer review rating 5.0/5

Sahar Couples - Confirmed reviews ALL

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend.

Genuinely welcoming

Customer review rating 5.0/5

Ms T. Solo - Confirmed reviews ALL

I requested earlier check in as I had a very early arrival after 14 hour flight...I was not only welcomed by delightful people, my request was accommodated without fuss and I was given the most spectacular suite. Gia at breakfast was superb, and the team in the Lounge, Betty and all the team (especially supervisor lady) were an absolute joy. All the team anticipated my needs before I even new. Thank you to my floor Butler as well for arranging yoga mat and bath salts. I truly felt valued as a guest and will surely return.

Amazing stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

From the food to the staff to the facilities, everything was perfect.

Excellent stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Staff were so friendly and accommodating. Great selection of food at breakfast and again the staff couldn’t do enough. Rooms were well decorated, spotless clean and very welcoming. Bed & pillows all very comfortable. Pool area again is lovely and clean. Staff again very accommodating. Pool food & drinks really good. Could not find any faults. Would definitely stay again. 100%

Customer review rating 4.0/5

Rashed Solo - Confirmed reviews ALL

The chance of complimentary upgrade is not there although am your regular customer

Great place to stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Not my first time to stay in this hotel. Always extremely friendly service. Spacious and clean rooms. I got a decent view as well. One downside this time was a noisy larger group that were coming back every day late evening making lots of noise and breaking the sleep. Breakfasts are great, really plenty of choices. but the cook could have probably chosen more ripe fruit to serve. So overall great stay but just pointing to some areas that did not make my stay 'perfect'. I will definitely come back.

I've just found my Utopian hotel !

Customer review rating 5.0/5

Joerd V. D. M. Families - Confirmed reviews ALL

The stay in the Raffles Dubai (Wafi) was an unforgettable experience, from the arrival in the middle of the night (wow, the staff is as friendly at these odd hours as during the daytime) until the all-too-soon farewell. The rooms were spacious and luxurious with top-of-the-line bathroom and a separate walk-in closet for storing your clothes. The pool with in-pool bar (very creative !) was our oasis during the warm moments while we could improve the curves of our bodies in the airconditioned gym. The spa is an incredible way of getting rid of the arrival stress we always seem to carry with us in the first few days. The food was of high quality with a plethora of international selections to accommodate the gourmet palate of the guests. The adjacent mall (Wafi mall) was a small shopping paradise, harboring both nice restaurants as well as designer clothing shops, jewelers and perfume shops. Everything we needed was there and at prices that you will not find in the bigger (Dubai) malls. Due to the perfect location in relation to other hot-spots in Dubai, we were able to visit all the places we wanted to see within 10-15 minutes from the hotel. The furthest taxi ride was about 25 minutes to the top of the Palm. The staff at the entrance would arrange the taxis and would make sure we would pay a fair price. Upon return they would already greet us with a smile and friendly conversation and what struck us the most is that within a day they would know us personally and would pick up the conversation where we had left off the day before. It felt like being welcomed by our own family ! The time flew by and before we knew it our paradisiacal stay was coming to an end and we had to say farewell to the Raffles staff and head back to the maelstrom of our daily life. While still hanging on to the lingering feelings of " Raffles Zen", we slowly descend into our hectic lives again. What keeps us on our feet is the conviction that we will go back later this year to recharge our batteries. To all the staff of the Raffles Dubai: thanks for making this an unforgettable " Zen" experience and we hope to see you again soon !

Well located with luxury treatment

Customer review rating 4.5/5

Soso Families - Confirmed reviews ALL

enjoiyable!

Excellent stay

Customer review rating 4.5/5

Amanda C. Couples - Confirmed reviews ALL

Hotel beautiful. Excellent service, staff friendly yet professional. Rooms tastefully decorated. We will definitely return

Superb

Customer review rating 5.0/5

Leif Couples - Confirmed reviews ALL

Top comfort, top customer service, best restaurants, great location.

Happy time

Customer review rating 4.5/5

Hatem A. Families - Confirmed reviews ALL

I was extremely happy to stay at Raffels Dubai. Staff were very helpful and hotel was clean and well located .

The Raffles Saloon

TripAdvisor rating 5.0/5

hrmin973 TripAdvisor review

I have stayed at the Raffles Dubai in many occasions. And I stress that it is the best accommodation place. I shan't dwell on the qualities of this Hotel as this requires a huge folder. I shall review the qualities of its Saloon. It is a spacious cosy area on the ground floor designed by set of old Egyptian civilisation columns. The full area is accessable for wheelchair persons. The restrooms are nearby. The seats and sofas are comfortable. The service is super. The food varieties are abundant. Not only coffees and teas are served, but also breakfasts, lunches, dinners and snacks. The chefs themselves have taken my food order as I am lactose intolerant. I would like to thank the Chefs Mr Suhail, Mr Kiran, and Mr Ibrahim for being patient with my food demands. My special thanks goes to Ms Sofia the lady who serves me exceptionally with a bright warm smile which shows even with the mask being on. But again without, the directorship of the Duty Manager, Ms Sukaina Radeef, this would not have been possible.

Dear hrmin973, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We truly appreciate your loyalty to our hotel. I am glad that you enjoyed our Raffles Salon Lobby Lounge. It is incredible to hear that you were impressed with the comfortable sofas, abundant food variety and efficient service. I am also pleased that your food preferences were well adhered to by our team. Rest assured that Suhail, Kiran, Ibrahim, Sofia and Soukaina will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager

Marvelous stay and 5 star treatment in a lovely hotel

TripAdvisor rating 5.0/5

goingfordiamond TripAdvisor review

We stayed in Raffles on the last night of a fabulous trip to Dubai, and it was definitely a highlight. The welcome, care and attention we received from the moment we arrived and throughout our stay was wonderful - we felt like VIPs. The room we were given was beautiful and huge! It had views of the Dubai skyline and overlooked the lovely pool. The room was spotlessly clean and we loved having the turndown service. Our plan was to simply to relax at Raffles, and this was so easy to do. It was easy to while away the hours by the pool watching the impressive water clock. The pool staff look after you so well and have a fresh towel laid down for you from the moment you arrive. The staff also bring complimentary bottled water, glasses and ice, and bring more if you finish it. Nik at the swim up pool bar was a great host for serving beer, cocktails and lovely conversation. Service was available at the bar or direct at your lounger. By far our favourite part of the stay was the Raffles Club lounge. Here we were welcomed warmly by Issa, William and a lady (sorry we didn't catch her name). The lounge was beautiful and really comfortable, the afternoon tea was simply divine and served on a tradition three plate stand. We came for evening canapes and drinks and wow this was lovely! Here we we looked after by Prady and Matthew and you would struggle to meet two nicer men. They looked after our every need and we were even able to have cocktails - we had a lovely Dubai Sling and a Pina Colada. Matthew and Prady we so friendly and attentive, and our glasses were never empty. It was lovely to have a chat with them too at quiet times. The food on offer in the Club was lovely and the soup was delicious. The cakes were amazing too. We had a late flight home and we were made welcome in the Club until we left for the airport, and this really made our journey home very comfortable. Raffles Dubai is a really lovely hotel and we had the VIP experience which made us feel like royalty. We would definitely come back on our next trip to Dubai.

Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am pleased that you had a marvelous stay with us. It is incredible to hear that you were comfortable in your spacious room facing the stunning Dubai skyline view. I am also glad that you enjoyed our relaxing pool area and received excellent service from our colleagues. Rest assured that Issa, William, Nik, Prady and Mathew will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Ayman Gharib Managing Director

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