Raffles Dubai 5 stars

Customer review rating (ALL Rating) 4.8/5 1,408 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Labelled ALLSAFE

  • Ideal location near the airport and Zabeel Stadium

  • Every accommodation has a furnished balcony and butler service

  • Over 1,200 square metres of spa and wellness facilities

  • Outdoor pool with a swim-up bar and city views

Our accommodation(s)

Hotel location

Raffles Dubai

Sheikh Rashid Road, Wafi, PO Box 121800
121800 DUBAI
United Arab Emirates

GPS:25.228368, 55.321164

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,408 reviews

TripAdvisor Rating  5.0/5  6,539 reviews

Certificate of excellence 2023

Still amazing hotel but poor hygiene of the staff!

TripAdvisor rating 2.0/5

Migaki Friends getaway - TripAdvisor review

Raffles hotel is one of my favorite hotel in UAE. Not very crowded and known for being one of the best hotel in Dubai. Have they maintain it? Let me share my experience. I went to the lobby lounge for a quick coffee while waiting for my client. The waitress (Shalani??) who served as looks like forgotten to take a shower that day. I had to leave asap and meet my client in Wafi Mall instead. Im sorry to say this, but really?? seriously! You are working in a Luxury hotel. It looks like i went for a coffee in an onion factory? I passed by to the reception on my way to the mall entrance to mentioned my experience (Arabic guy) however, he doesn’t seem to care! Not even a response to what i said! Mediocrity!! Well, hopefully they will do something about poor hygiene of the staff there and attentiveness should be reminded to them.

Great Location, Wonderful Staff, Truly 5 Stars

Customer review rating 5.0/5

Mark T. Couples - Confirmed reviews ALL

We had a wonderful stay at Raffles, the staff are amazing and nothing was a problem, we will be back

Dear Mr. T., We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Assistant & Quality Assurance Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Everything was so amazing

Customer review rating 5.0/5

Amira A. Solo - Confirmed reviews ALL

My stay was literally amazing. Thank you Raffles!

Dear Guest, We very much appreciate your positive feedback regarding your stay at Raffles Dubai. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarimah Rokim Executive Assistant & Quality Assurance Manager Raffles Dubai, Sheikh Rashid Road, Wafi, PO Box 121800, Dubai, United Arab Emirates T +971 4 … F +971 4 … E sa… raffles.com

Beautiful Holiday

TripAdvisor rating 5.0/5

Florence S Couples - TripAdvisor review

We had the most wonderful stay in Raffles ,The Room was Excellent. We were in the Club Lounge and would like to thank Queenie, Kevin,Dana,Louisa.Yasith,jahangin also Ryan and Issa Concierge for their assistance getting to Abu Dhabi. Sorry if we have forgotten anybody. You made us feel so welcome you all are a credit to Raffels Hotel. We will be definitely be back to see you all.

Dear Florence S, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am pleased that you had a wonderful stay with us. It is incredible to hear that you were impressed with our comfortable rooms and high standards of service. Rest assured that all colleagues mentioned will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager

Amazing Hotel

TripAdvisor rating 5.0/5

Najla A TripAdvisor review

I had an amazing stay at Raffles and i want to thank Dana from lobby, every morning she helped us with the check in welcomes us with her smile and help with our dinner bookings, she have the most beautiful smile.

Dear 526najlaa, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am delighted that you had an amazing stay with us and received outstanding service from our team. Rest assured that Dana will be praised for the job well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager

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Other web-users rate our hotel

  • 360 reviews 9.3/10 Location
  • 749 reviews 9.3/10 Room
  • 1,307 reviews 9.5/10 Service
  • 9 reviews 7.9/10 WiFi
  • 384 reviews 9.2/10 Comfort
  • 359 reviews 9.5/10 Vibe
  • 331 reviews 8.8/10 Food
  • 305 reviews 9.2/10 Amenities

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