Sofitel Dubai The Obelisk 5 stars

Customer review rating (ALL Rating) 4.8/5 4,833 reviews

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Description

Hotel extras

  • A landmark destination located 10 minutes from Dubai Airport (DXB) and downtown

  • Club Millésime Lounge on 51st floor exclusively for guests of Club Rooms and all suites

  • Five restaurants and bars, including two Celebrity Chef venues: Brasserie Boulud, and Taiko

  • Wellness oasis with pool, private cabanas, fitness centre, and Sofitel SPA with L'Occitane

  • Over 2,300 square meters of modern event space for magnifique meetings, weddings, and soirées

Our accommodation(s)

Hotel location

Sofitel Dubai The Obelisk

Wafi, Sheikh Rashid Road, Umm Hurair 2
30904 DUBAI
United Arab Emirates

GPS:25.23115, 55.318746

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  4,833 reviews

Customer review rating 1.0/5

Kamlesh M. C. Business - Confirmed reviews ALL

AC are Not cleaned......Requesting to Clean the AC Vents

Dear Valued Guest Thank you for sharing your feedback regarding your recent experience at Sofitel Dubai The Obelisk. We take maintenance of our facilities very seriously, including the cleanliness of air conditioning units. Your concerns about the AC filters will be addressed with our team to ensure that our standards are upheld. We appreciate your valuable input and hope to provide you with a more comfortable stay in the future. Best regards, Sofitel Dubai The Obelisk

Customer review rating 4.0/5

David S. G. Couples - Confirmed reviews ALL

We have stayed many timea at this amazing hotel. Quite a few things have changed now tho and we did not like the timings of the Club Lounge now. 5-7pm is too early for evening drinks when Afternoon Tea is 2-4pm.

Dear Valued Guest Thank you for your kind words regarding the beauty of our hotel and your continued patronage. We value your feedback about the timings of the Club Lounge and understand that they may not align perfectly with your preferences. Your insights are important to us, and we will take them into consideration as we continually strive to enhance our guest experience. Warm regards, Sofitel Dubai The Obelisk

Customer review rating 3.5/5

Fatima A. Families - Confirmed reviews ALL

The hygiene of the rooms is not good ..

Dear Valued Guest Thank you for your feedback regarding the hygiene of our rooms. We take cleanliness very seriously at Sofitel Dubai The Obelisk, as it is a fundamental aspect of our commitment to guest satisfaction. Your comments will be shared with our housekeeping team to ensure we maintain our high standards. We appreciate your insights and hope to welcome you back for an improved experience in the future. Best regards, Sofitel Dubai The Obelisk

Customer review rating 1.5/5

Faisal J. Couples - Confirmed reviews ALL

We requested twice from room service First time good club sandwich and bad pizza Second time bad club sandwich Air-conditioned minimum temperature is 20 , I need less I requested cup from housekeeping and they brought after one hour I don't recommend this hotel

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay. We regret to hear that your dining experience did not meet your expectations and that there were delays in service. Your comments about the air conditioning and housekeeping have been duly noted. We strive to provide our guests with exceptional service, and your insights will assist us in making necessary improvements. We appreciate your feedback and hope you consider giving us another chance in the future. Best regards, Sofitel Dubai The Obelisk

Customer review rating 0.5/5

Shaima A. Families - Confirmed reviews ALL

It was bad service ever when i told him i want a connect room they told me no have just will give u on same floor when i reach the room i see bugs and i have baby and my sister have allergies after 20 minutes they change my room to connect room and when i told them i want some one to take the laggeg they take long time and when they come the man was nervous and also when i tell them i want some one to take the laggeg in next day they ask me about how many laggeg u have how they ask me this one for first time when i stay i 5 star hotel they ask me like this i was so sad and this was my eid holiday and it was so bad

Dear Valued Guest, Thank you for taking the time to share your experience regarding your recent stay at Sofitel Dubai The Obelisk.We genuinely regret to learn that your time with us did not meet your expectations, especially during such a special occasion as Eid. We apologise for the inconveniences you encountered concerning the room arrangements and the condition of your initial accommodation. Please rest assured that we take such matters seriously, as the comfort and well-being of our guests are of utmost importance to us. Our team strives to ensure that all rooms are maintained to the highest standards, and we appreciate your feedback, which will assist us in addressing these concerns more effectively. We recognise that your stay was meant to be a joyous occasion, and we are disappointed to hear that it fell short of your expectations. Your feedback is important to us as we work to improve our services and guest experiences. We hope to have the opportunity to welcome you back in the future, where we can provide you with the exceptional service that we are known for. Thank you once again for your feedback. Best regards, Sofitel Dubai The Obelisk

Other web-users rate our hotel

  • 1,917 reviews 9.3/10 Location
  • 4,200 reviews 9.4/10 Room
  • 9,618 reviews 9.5/10 Service
  • 18 reviews 7.6/10 WiFi
  • 2,345 reviews 9.3/10 Breakfast
  • 1,806 reviews 9.5/10 Cleanliness
  • 1,796 reviews 9.1/10 Food
  • 1,785 reviews 9.6/10 Vibe

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