Sofitel Dubai The Obelisk 5 stars

Customer review rating (ALL Rating) 4.8/5 5,162 reviews

Sofitel Dubai The Obelisk - Image 1
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Wafi, Sheikh Rashid Road, Umm Hurair 2, 30904 DUBAI, United Arab Emirates

Description

Hotel extras

  • A landmark destination located 10 minutes from Dubai Airport (DXB) and downtown

  • Club Millésime Lounge on 51st floor exclusively for guests of Club Rooms and all suites

  • Five restaurants and bars, including two Celebrity Chef venues: Brasserie Boulud, and Taiko

  • Wellness oasis with pool, private cabanas, fitness centre, and Sofitel SPA with L'Occitane

  • Over 2,300 square meters of modern event space for magnifique meetings, weddings, and soirées

Our accommodation(s)

Hotel location

Sofitel Dubai The Obelisk

Wafi, Sheikh Rashid Road, Umm Hurair 2
30904 DUBAI
United Arab Emirates

GPS:25.23115, 55.318746

Telephone
Fax +971 4 324 9495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  5,162 reviews

TripAdvisor Rating  4.9/5  3,501 reviews

Wonderful place

TripAdvisor rating 5.0/5

HenriGone TripAdvisor review

Perfectly run hotel, professional hospitality. We liked all the details and atmosphere. The lounge on the 51st floor is amazing. The only improvement I could mention is that the pool should be a little warmer in winter. If we ever come again to Dubai, it will be at this Sofitel.

Disappointing experience

TripAdvisor rating 1.0/5

Noura H TripAdvisor review

One of the Receptionist was so rude. He didn’t even bother to support. Despite we had no special requests except for our group of 4 to have late check out at 2 PM!! And despite the fact that another group coming with us was easily facilitated in the same request by another receptionist. Services in such 5 stars hotels should be standardized and not depending on someone own wishes and interests!! Unfortunately very disappointed.

Dear Nourah, Thank you for taking the time to share your feedback. We sincerely regret to learn about your disappointing experience and, most importantly, the manner in which you were treated at the reception. Please accept our sincere apologies for the inconsistency in service you encountered. At Sofitel Dubai The Obelisk, we take great pride in delivering courteous, professional, and standardised service to all our guests, and it is concerning to hear that this was not reflected during your interaction. Your request for a late check-out was certainly reasonable, and the difference in handling between your group and another is not aligned with our service values. Be assured that your comments have been shared with our Front Office leadership team for immediate review and follow-up, as such behaviour does not meet the standards we expect from our ambassadors. Your feedback is invaluable in helping us address gaps and reinforce service consistency. We truly regret that this experience affected your stay and hope we may have the opportunity to restore your confidence in us in the future. Kind regards, Sofitel Dubai The Obelisk

Pure bliss from start to finish!

TripAdvisor rating 5.0/5

hzmmrm TripAdvisor review

I came in feeling stressed and left floating on air. The spa environment is so serene and impeccably clean.Ayu is a phenomenal therapist who clearly understands anatomy and pressure. They found knots I didn’t even know I had! It was the perfect balance of relaxation and therapeutic work. A must-visit if you're in the area

Dear hzmmrm, Greetings from Sofitel Dubai The Obelisk. Thank you very much for taking the time to share such a wonderful review of your recent spa experience with us. We are truly delighted to know that your visit brought you a sense of calm and renewal from start to finish. We are pleased to learn that you found the spa environment serene, impeccably clean, and conducive to relaxation. Your kind words regarding Ayu are especially appreciated. We are delighted that her expertise, understanding of anatomy, and ability to apply the right balance of therapeutic and relaxing techniques made such a positive impact on your wellbeing. Your recognition will certainly be shared with her and the entire spa team as a source of pride and motivation. Thank you once again for your generous recommendation. We look forward to welcoming you back for another blissful and rejuvenating experience. Kind regards, Sofitel Dubai The Obelisk

Don't let the simple exterior fool you .....Amazing!

TripAdvisor rating 5.0/5

mAmbHaa TripAdvisor review

This place might not look like a high end resort from the outside, but the massage was one of the best I’ve ever had. It was clean, professional, and very reasonably priced. I’ve paid double the price at fancy hotels for half the quality. Definitely a hidden gem that I’ll be recommending to everyone. Dwi is amazing

Dear mAmbHaa, Greetings from Sofitel Dubai The Obelisk. Thank you very much for sharing your wonderful feedback regarding your recent spa experience with us. We truly appreciate you taking the time to highlight your visit and are delighted to know that it exceeded your expectations. We are pleased to learn that you found the experience professional, clean, and of exceptional quality, and that the treatment stood out as one of the best you have enjoyed. Your comments regarding the value and overall standard of the massage are greatly appreciated and reflect the dedication of our spa team to delivering outstanding experiences. Your special recognition of Dwi is sincerely valued. We are delighted to know that her expertise and care made such a positive impression, and your kind words will certainly be shared with her as encouragement. Thank you once again for your recommendation. We look forward to welcoming you back for another memorable and rejuvenating visit. Kind regards, Sofitel Dubai The Obelisk

Perfect for a First Time Massage

TripAdvisor rating 5.0/5

Pfreamo TripAdvisor review

I was a bit nervous as I’d never had a professional massage before, but the staff here made me feel completely at ease. Salma on Reception and Ayu They walked me through the process, asked about my preferences for pressure, and made sure I felt comfortable the whole time. If you’re on the fence about booking, do it you’re in great hands here!

Dear Pproev, Greetings from Sofitel Dubai The Obelisk. Thank you very much for taking the time to share your experience with us. We truly appreciate your feedback and are delighted to know that your first professional massage was such a positive and reassuring experience. We are pleased to learn that our team made you feel comfortable and at ease from the very beginning. Your kind recognition of Salma at Reception and Ayu is especially appreciated. We are glad to know that their clear communication, attentiveness to your preferences, and caring approach helped create a relaxing and confident experience throughout your visit. Your comments will certainly be shared with them as encouragement. Thank you once again for your trust and recommendation. We look forward to welcoming you back for another soothing and enjoyable spa experience. Kind regards, Sofitel Dubai The Obelisk

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Other web-users rate our hotel

  • 2,033 reviews 9.2/10 Location
  • 4,408 reviews 9.4/10 Room
  • 9,671 reviews 9.5/10 Service
  • 26 reviews 7/10 WiFi
  • 2,445 reviews 9.3/10 Breakfast
  • 1,859 reviews 9.4/10 Cleanliness
  • 1,850 reviews 9.2/10 Food
  • 1,824 reviews 9.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.