We spent 1 night only. Breakfast was a bit different with CV19 rules, but the staff really made a difference. Every member of staff we dealt with, the receptionist, barman, cleaning ladies and the breakfast helpers were tremendous.

back in Thonon after a while it's was great to be back in the Ibis hotel in Thonon you are always greeted as if you are somebody special. the hotel staff are great and super friendly.

Warm welcome extended by the reception & breakfast staff. Room had cigarette odor when we checked in but this was attended to the moment we got out for the day's visit. Had helpful advice from the afternoon front desk agent pertaining to our intention of visiting Montreux. Despite the new sanitary protocoles, we weren't deprived of anything at breakfast. Check out was smooth & friendly by the same front desk agent who checked us in.

after several months of social lock down we decided to go to Thonon to get away for a weekend. I've been there often for business trips and it was great to be back, super friendly staff with a warm welcome.

chambre exigue.

Even with the staff behind plastic walls and there faces masked due to the covid situation the staff at Thonon were perfect. It's a difficult time for everybody and what is pleasant with Ibis Thonon the greeting and the quality of the staff has not changed. the rooms are clean and you feel they do the upmost to make your stay safe.

paid in full for 5nights back in january due to covid and flights alterations could only stop 3 nights when on leaving i went to reception and ask to pay my bar bill i was then told i had to pay for room and breakfast again luckily i had kept my receipt on my phone i showed this and what happened they suddenly found that i had paid in full this was done with other people standing around and we found this very upsetting i will never use this hotel again also my wife is disabled i asked for a room on the lower floors has she cannot use stairs we were given room on third floor yes there is a lift but cannot use in emergency also there was not enough room for my to get around the bed may be 6/8inches at the bottom and left hand side i think the bathroom was bigger went to a wedding which was cancelled at last minute until next year but will find another hotel

great place to stay, super friendly staff, you really feel at home, the Covid lockdown has changed the breakfast bar and now you get served what you want. the rooms are always clean and you get a good nights sleep in the comfortable bed.

After a long while not being allowed to travel due to the social lock down and the stay in Thonon was as usual excellent !!!! the staff at Thonon are always friendly and you feel somebody special when you walk in the door.

I stay at this hotel often it has super friendly staff, well situated in the heart of the town with a superb overview of the Leman Lake. The rooms are comfortable and clean. If any chance your missing something the staff will help you out.

efficient

I stay often in Ibis hotels for either business trips and family traveling. The Ibis hotel in Thonon les Bains in the heart of the town is one of the best. The staff is always friendly it a pleasure to stay there.

Excellent hôtel the staff are kind, friendly and very professional. The rooms are comfortable, clean and will looed after. It's always a pleasure to stay at Thonon. Even if I stay there often for business it's a real pleasure. Thank you to all the staff from the front desk, cleaning staff and managers.

The hotel is well located. You are close to the lake and can enjoy beautiful walks and restaurants breakfast is very well served. The rooms are clean and Ibis sized (not very big) the bed is comfortable. the staff is very welcoming but unfortunately not aware of the benefits of the loyalty program (I did not have my welcome drink)

Nothing to complain about the staff, or the comfort, except the room was a little small, and the small window made it seem gloomy. We had to put the light on during the day, but I suppose that this was because the hotel is slightly old, and cannot be renovated in a more up to date style.