ibis Thonon Centre 3 stars

Customer review rating (ALL Rating) 4.5/5 901 reviews

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Description

Hotel extras

  • Certified ALLSAFE

  • Public underground car park 50 m from the hotel (charges apply)

  • In the heart of the downtown area, 500m from Lake Geneva

  • Bar and Catering 24/7 (to eat in your bedroom)

  • 9km from Evian, 15km from Yvoire and under 1 hour from Geneva and Montreux

Our accommodation(s)

Hotel location

ibis Thonon Centre

2, Ter Avenue d'Evian
74200 THONON LES BAINS
France

GPS:46.374381, 6.482019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

IBIS KITCHEN LOUNGE

The IBIS KITCHEN LOUNGE restaurant offers a varied menu of both snacks and larger meals, with a specials' board each day. The restaurant is bright and its terrace offers a beautiful view over Lake Geneva.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  901 reviews

TripAdvisor Rating  3.5/5  652 reviews

Good one night stop over

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Comfortable, well located hotel for one night stop over.

Dear GERVASE S., We very much appreciate your comments regarding your stay at the ibis Thonon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elio - Réception IBIS THONON CENTRE 2 Ter avenue d’Evian – 74200 THONON LES BAINS - France Tél.: +33 4 50 71 24 24 - Fax : +33 4 50 71 76 86 Email : h0…

Lovely stay

Customer review rating 4.5/5

Jo S. Families - Confirmed reviews ALL

The hotel received us despite our late arrival. The employees were flexible, friendly and very helpful. The room was clean and well maintained though less space to move across. Breakfast was superb with so many options. Very statisfied with our stay.

Dear JOSEPH S., We very much appreciate your comments regarding your stay at the ibis Thonon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Office

Great location

Customer review rating 4.5/5

Susie W. Solo - Confirmed reviews ALL

Staff very helpful - everything very easy.

Dear Madam, We're thrilled to hear that you enjoyed our great location and found our staff helpful. It's wonderful to know that everything was easy for you during your stay. We hope to welcome you back soon for another seamless experience. The Reception

Well Located, good value for money related to Room and Breakfast, but

Customer review rating 2.5/5

Marica Business - Confirmed reviews ALL

Well Located, good value for money related to room and Breakfast but Dinner in restaurant dinner NOT recommended. I stayed here several times before as its convenient to my company that I need to visit. The room was ok except that there is an off (waste) smell everytime I open the water tap in the bathroom ( room 304). The door lock is not working well. Everytime I wanted to leave the room I had to first unlock the door with card before I can close the door. I had dinner here on monday with husband and although we had booked we were 3times told something is out of stock. No Melon for with Ham. No apple tartlet. etc. I also found a black human hair in my Caesar salad. The next morning I had breakfast and had yoghurt with apple mouse. Some of the apples were off and acidic. I also found in my mouth again a black human hair. I nearly puked. so the room, located etc is good but the restuarant should improve. I think you could also inform visitors of the funicular to downtown and this trip was the first time I discovered this. Then you dont need to serve disappointed dinner meals and downtown is many options ;-)) that I never knew about before.

Dear Madam, We appreciate your continued loyalty and are glad to hear that you find our location convenient and that our room and breakfast provide good value for money. We sincerely apologize for the unpleasant odor from the water tap and the issues with the door lock in your room. We had our maintenance team address these problems to ensure they are resolved. We are deeply sorry for your dining experience. We will address these issues with our restaurant team and ensure strict adherence to cleanliness and stock management standards. Thank you for suggesting that we inform guests about the funicular to downtown, we will certainly make this information more accessible to enhance our guests' experience. We value your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide a much better experience in the future. The Reception

great location but old property, disappointing views

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I booked a 3 night stay as I wanted to explore Thonon and its surroundings. The hotel is very well located right next to the pedestrian area of Thonon, and next to the Belvedere, with stunning views of the lake. It is a pity though that the hotel is old, has stains, and the rooms (or at least mine) have 0 views of the lake, just views into the back of an apartment building.

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis Thonon Centre. It is always a pleasure to receive positive feedback and we are glad to hear that you have enjoyed our practical location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note that you can select our Superior Rooms, with additionnal cost, which offer you a beautiful lake view ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah - Reception IBIS THONON CENTRE 2 Ter avenue d’Evian – 74200 THONON LES BAINS - France Tél.: +33 4 50 71 24 24 - Fax : +33 4 50 71 76 86 Email : h0…

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Other web-users rate our hotel

  • 385 reviews 8.9/10 Location
  • 431 reviews 5.8/10 Room
  • 470 reviews 9.4/10 Service
  • 5 reviews 9.1/10 WiFi
  • 261 reviews 9.2/10 Breakfast
  • 256 reviews 4.2/10 Comfort
  • 130 reviews 8/10 Cleanliness
  • 6 reviews 10/10 Bar

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