Mövenpick Hotel Egerkingen 4 stars

Customer review rating (ALL Rating) 4.3/5 527 reviews

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Mövenpick Hotel Egerkingen - Image 1
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Höhenstrasse 12, 4622 EGERKINGEN, Switzerland

Description

Hotel extras

  • An ALLSAFE certified hotel

  • 137 rooms and suites

  • Two restaurants, bar and panoramic terrace

  • Multifunctional meeting rooms

  • 180 parking spaces and e-charging stations directly in front of the hotel

Our accommodation(s)

Hotel location

Mövenpick Hotel Egerkingen

Höhenstrasse 12
4622 EGERKINGEN
Switzerland

GPS:47.32659, 7.813272

Telephone
Fax +41 62 389 19 19

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  527 reviews

TripAdvisor Rating  4.0/5  696 reviews

“Disappointing Experience – Far Below Mövenpick Standards”

TripAdvisor rating 1.0/5

Travel54298075461 Families - TripAdvisor review

Our stay at Mövenpick Egerkingen was a disaster, especially during breakfast. Guests were segregated into groups and served drastically different breakfast qualities in adjacent halls. While one group enjoyed a rich and fresh spread, our group was given stale, limited, and unhygienic options, including dirty glasses, smudged tableware, and unclean tablecloths. Worse, we had to set our own tables and fetch napkins. Adding to the humiliation, a staff member blocked access between the areas, enforcing this segregation and making guests feel like second-class citizens. When we raised concerns, staff dismissed us with a smile, offering no explanation or solution. This discriminatory and unprofessional behavior is unacceptable for Mövenpick. Travelers, especially from Turkey, should avoid this hotel. Think twice before booking—you might be classified as “B-class” instead of receiving the premium experience promised. Mövenpick Egerkingen has failed on all fronts. .

Dear guest Thank you for taking the time to share your experiences with us. We take this opportunity to explain some aspects of your review: We would like to make it clear that travel agencies have the opportunity to individually choose which services they book for breakfast. The tour guides receive a detailed overview from the travel agency about what is included in the breakfast. Based on this selection, our restaurant organizes the separate breakfast buffet under the agreed conditions. Our employees implemented the travel agency's instructions exactly. This is not a form of discrimination, nor is it a lack of respect or hospitality. The quality of our breakfast corresponds to the travel agency's orders. The separation of the groups you perceive is in no way an expression of hierarchy or status differentiation, but rather results from the organizational framework conditions mentioned above. If you have any questions about breakfast selection, we recommend contacting the tour guide directly, who has received all the information from the travel agency. Kind regards Mövenpick team

Perfect Stay… If You Love Disappointment

TripAdvisor rating 1.0/5

Pelin Ö TripAdvisor review

Review: Where do I start? This hotel truly redefines the concept of “getting away” — mostly because it’s miles away from the city center. • The Rooms: If you enjoy sleeping in a shoebox, you’ll love the tiny beds they offer. Perfect for anyone who doesn’t mind waking up with back pain. • Breakfast: An absolute culinary masterpiece — if stale croissants two days in a row are your idea of fine dining. Bon appétit! • The Staff: Ah, the staff! Their charm is only surpassed by their rudeness. Want some bread from the lobby? Too bad! Apparently, bread has a VIP section you’re not allowed into. Overall, a fantastic place if you want to pay for the privilege of regretting every second of your stay. Save your money, and more importantly, your sanity.

Dear guest, Thank you very much for your review. We take note of your comments. The location of the hotel is indeed a bit remote, but we offer a quiet atmosphere and good access to the motorway. Our breakfast buffet is prepared fresh every day and is aimed at the needs of our international guests. We value your feedback and will continue to work to improve our service. Best regards Mövenpick Team

Customer review rating 5.0/5

M. A. Business - Confirmed reviews ALL

Hotel was amazing. The staff was great. Location was beautiful. The food was nice and overall I’m very happy I got treated.

Dear A. M., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Egerkingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

quiet location and convenient to the motorway

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Good stay on holiday trip to Italy

Dear Robert D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Egerkingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic Hotel Facilities / Rooms a Little Small

Customer review rating 4.5/5

David Families - Confirmed reviews ALL

This hotel’s facilities were fantastic, though expensive. The restaurants were top notch. They must have a famous Italian chef employed because the food from the Italian restaurant inside the hotel was the best I have had for years, but it also felt like we were paying celebrity chef prices 😅. A meal for my large family cost about 190 CHF. Dinner ant both restaurants is by reservation only but we were able to get a walk in table with no reservation around 21:30 when we arrived at the hotel on a Friday. Dinner at the restaurants begins at 18:30. Our “family” room was the same as the other rooms, but had 2 double beds pushed together like 1 massive wide bed. I did expect the family room to be larger and have some sort of sofa or sofa bed like is typical in Euro family rooms. The mattresses seemed a little old and overused but the linens were clean and covered up the old mattresses; you would only notice if you pulled the sheets back. We did notice 1 small forest cockroach running around our floor at night, but considered this an anomaly because the remainder of the room looked clean. With the hotel being situated neatly inside a forested area with no screens on the windows, this critter is no surprise if the windows are left open for any matter of time to air out the room. They did not give us very much toilet paper, and very few towels, for what is called a “family” room. We had to request 2 more towels, which they provided at no cost. For the toilet paper, we brought some of our own so that wasn’t an issue but I’m sure we could have received more from room service if requested. I do think a room labeled as a “family” room should have extra supplies. The room had sufficient soaps via squeezable bottles on the walls and in the shower, with both shampoo and conditioner options, as is typical in more modern hotels these days. There was no body lotion provided from what we found. The family room price included parking and breakfast buffet. Breakfast was top notch with both hot and cold foods. You can make yourself a full English breakfast here. Breakfast is served from 06:30-10:30. One of the best parts was the automatic late checkout of 12:00, which was very convenient not having to rush out of the room in the morning with our children. Overall, enjoyable stay, but an expensive stay. Would come again.

Dear David S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Egerkingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 349 reviews 8.5/10 Location
  • 560 reviews 6.6/10 Room
  • 419 reviews 7.4/10 Service
  • 8 reviews 3.6/10 WiFi
  • 241 reviews 7.4/10 Breakfast
  • 212 reviews 4.1/10 Value
  • 184 reviews 6.9/10 Cleanliness
  • 97 reviews 5.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.