Mövenpick Hotel Egerkingen 4 stars

Customer review rating (ALL Rating) 4.3/5 492 reviews

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • 137 rooms and suites

  • Two restaurants, bar and panoramic terrace

  • Multifunctional meeting rooms

  • 180 parking spaces and e-charging stations directly in front of the hotel

Our accommodation(s)

Hotel location

Mövenpick Hotel Egerkingen

Höhenstrasse 12
4622 EGERKINGEN
Switzerland

GPS:47.32659, 7.813272

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  492 reviews

Customer review rating 2.5/5

Evgenii E. Families - Confirmed reviews ALL

Well located hotel with very tasty breakfast. Easy check in. But some areas has to be improved: 1. Not working AC!! It’s already second time we face it. They claim for environment reasons they do not turn it on unless outside temperature is above certain degree. But it was extremely hot inside room, and window cannot be open wide enough (and even if it can, it is jot safe to open it with small kid). Please change you policy!!! Reference should be temperature inside, not outside!!!!! 2. We were having breakfast around 8am, but the all the dishes was moved to another room while we still were there. Which created unnecessary frictions for us

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 3.0/5

Yvan B. Business - Confirmed reviews ALL

After making my reservation, I immediately called the hotel to make sure I wouldn't get a room with a small window. I was on hold for at least 7 or 8 minutes with the agent who, seeing my Diamond status, told me I would have a full-size window. Upon arrival, around 9:00 PM, I asked the receptionist if I did indeed have a full-size window. He didn't know and asked his colleague, who confirmed it was. When I got to the room... well, no, it was an angled window, so not full-size.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Alexandre R. Business - Confirmed reviews ALL

I was in a business trip and thanks to my platinum status was upgraded, my stay was excellent.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.0/5

Srihari C. Families - Confirmed reviews ALL

1) We felt that the hotel is located in a good location but we had very narrow windows on the corner of the room and did not have any views at all. We checked with the reception about our concern but they could not resolve it. 2) The other side of the bed was hard to reach and often I banged my head on the bent wall side near it. 3) The hotel is hard to reach from the railway station or bus stand due to the requirement of steep climb up the hill and there is no shuttle provided to the nearby railway station or bus stop. Taxi ride to the Egerkingen train station costs CHF 10 and this adds up to the cost.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.0/5

Benedict M. Couples - Confirmed reviews ALL

Warm welcome, quite confortable but issue with water pressure at the shower

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 305 reviews 8/10 Location
  • 447 reviews 6.4/10 Room
  • 411 reviews 7.7/10 Service
  • 239 reviews 5.7/10 Comfort
  • 178 reviews 7.1/10 Breakfast
  • 177 reviews 3.4/10 Value
  • 171 reviews 6.4/10 Cleanliness
  • 103 reviews 5.6/10 Vibe

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