ibis budget Basel Pratteln 1 star
Customer review rating (ALL Rating) 4.0/5 375 reviews
ALLSAFE approved hotel
An ALLSAFE-certified hotel
Fairgrounds & Basel city centre easy to reach, good tram & train connections
Shopping centre and restaurants less than 500 meters away
Reception desk open 24/24
Private parking and parking garage for hotel guests directly on site (fee applies)
Grüssenhölzliweg 11, PRATTELN
4133 BASEL
Switzerland
EUROAIRPORT At 17.7km / 11 miles
ZURICH INTERNATIONAL AIRPORT At 80km / 49.71 miles
BAHNHOF PRATTELN At 0km / 0 miles
GPS:47.526654, 7.692835
Check-in from - Check out up to
Customer review rating 4.0/5
-s- Business - Confirmed reviews ALL
Practical, easy (booking), clean, welcoming receptionist. Will be back.
Customer review rating 2.0/5
Christian L. Families - Confirmed reviews ALL
another issue: swiss nationalistic wall plugs are useless for EU travellers. Why not provide or ask for if customer needs an adapter. Reservation and on-line check-in with card payment did not work - same experience in Germany. Accors website only functions perfectly in France - beware! Hotel will cancel your reservation and treat you as a stray customer. No incentive for repeat visits.
Dear CHRISTIAN L., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.0/5
Martin Solo - Confirmed reviews ALL
Simple hotel but nice and clean. Very friendly employees
Customer review rating 4.0/5
Walter Families - Confirmed reviews ALL
As always Ibis budget offers great value. Clean comfortable room that sleeps 3 make for an ideal family overnight stay. Excellent breakfast with broad enough selection of fresh goods. Accessability is good (near highway). Some criticism is in parking, we paid for on premises parking 10 euro, but as there was limited space lots of cars were parked around the premises. That seems just as safe and for free.
Beste gast, Bedankt dat je de tijd hebt genomen om jouw feedback te geven. We hopen je snel weer te verwelkomen in ons hotel. Met vriendelijke groet,
Customer review rating 1.0/5
Savita S. Families - Confirmed reviews ALL
When I booked the room, the staff on the other side of the phone was good and informed me enough about the booking. At the reception, the staff present Ms. Annabelle was rather rude. At the time of booking, I was told that parking is free but Annabelle charged us and when told about it, she refunded the money instantly with rude comment such as I am refunding because you will give bad review otherwise which you guys tend to do. She was highly unprofessional. The room was full of spiders. We killed 10 spiders before we could stay in the room. The aircon only made sound and did not cool at all.
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