ibis budget Basel Pratteln 1 star

Customer review rating (ALL Rating) 4.0/5 467 reviews

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Grüssenhölzliweg 11, PRATTELN, 4133 BASEL, Switzerland

Description

Hotel extras

  • Less than 1,000 meters from the freeeway exit

  • Fairgrounds & Basel city centre easy to reach, good tram & train connections

  • Shopping centre and restaurants less than 500 meters away

  • Reception desk open 24/24

  • Private parking and parking garage for hotel guests directly on site (fee applies)

Our accommodation(s)

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Hotel location

ibis budget Basel Pratteln

Grüssenhölzliweg 11, PRATTELN
4133 BASEL
Switzerland

GPS:47.526654, 7.692835

Telephone
Fax +41 61 823 73 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  467 reviews

TripAdvisor Rating  3.5/5  433 reviews

Overall ok

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The night at the hotel was good, the staff very friendly, cleanliness ok….. there was a very bad smell in the bathroom. However it was very annoying that we had to book and pay two rooms even though we only used one. We are a family of 4 and it was not excepted to book our 3 year old into a 3 bedded room.

Dear Stefanie Z., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

good stay

Customer review rating 4.0/5

Z. Business - Confirmed reviews ALL

Kindness

Dear Z., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

It was well located for our journey. Near the highway.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Night receptionist was very helpfull. There was no parking place.

Dear Aseem K., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

Basic hotel, great staff, good location

Customer review rating 4.0/5

Jamies Solo - Confirmed reviews ALL

Whilst the last of the walk to the hotel from Pratteln station is not on pavements, the road is not busy and the hotel is n a good location. The receptionist was really helpful and provided me with the local transport ticket as requested. My room was slightly noisy but not really a problem.

Dear Jamie S., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

Bad value

Customer review rating 1.5/5

Noname Solo - Confirmed reviews ALL

Bad smell, dirty linen, dirty toilet, old, way too expensive. Would not recommend.

Dear Tobias R., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

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Other web-users rate our hotel

  • 321 reviews 7.8/10 Location
  • 566 reviews 4.4/10 Room
  • 375 reviews 8.8/10 Service
  • 6 reviews 8.1/10 WiFi
  • 379 reviews 3.2/10 Comfort
  • 228 reviews 5.3/10 Cleanliness
  • 196 reviews 6.6/10 Breakfast
  • 38 reviews 2.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.