ibis budget Basel Pratteln 1 star

Customer review rating (ALL Rating) 4.2/5 424 reviews

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Grüssenhölzliweg 11, PRATTELN, 4133 BASEL, Switzerland

Description

Hotel extras

  • Less than 1,000 meters from the freeeway exit

  • Fairgrounds & Basel city centre easy to reach, good tram & train connections

  • Shopping centre and restaurants less than 500 meters away

  • Reception desk open 24/24

  • Private parking and parking garage for hotel guests directly on site (fee applies)

Our accommodation(s)

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Hotel location

ibis budget Basel Pratteln

Grüssenhölzliweg 11, PRATTELN
4133 BASEL
Switzerland

GPS:47.526654, 7.692835

Telephone
Fax +41 61 823 73 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  424 reviews

TripAdvisor Rating  3.4/5  437 reviews

Customer review rating 5.0/5

Kurt S. Solo - Confirmed reviews ALL

Positiv

Sehr geehrter Herr S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis budget Basel Pratteln. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

Customer review rating 2.5/5

Zlatin F. Business - Confirmed reviews ALL

I specifically wrote that I would prefer a room on a higher floor, if possible. I got a room on ground floor, which is fine by any means. But the amount of noise from the nearby room for personal (technical, laundry or whatever), the reception and the guests was IMMENSE. I had a night shift and worked until 4:30 in the morning, I was dead tired and slept immediately like a rock.. until 6:30 when the absolute hell broke out. So much banging, talking loud, cutlery sounds etc. I know if it depends on the type of guests, but it was just absurdly loud. And i have some tolerance already for this stuff. I would absolutely avoid the hotel, if I have again an assignment in the region.

Dear Zlatin F., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

Customer review rating 3.0/5

Brian R. Solo - Confirmed reviews ALL

This hotel was the same as most hotels in the chain comfortable and unassuming. If you don't have your own transportation the hotel is a bit out of he way.

Dear Brian R., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Heinz R. Couples - Confirmed reviews ALL

Sehr aufmerksame Mitarbeiter, sauberes aber sehr kleines Zimmer, Tiefgarage ist sehr angenehm

Sehr geehrte Frau R., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis budget Basel Pratteln. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen.

Customer review rating 5.0/5

Rosalia M. A. Couples - Confirmed reviews ALL

Perfecto todo,repetiremos.

Estimada Rosalia M. A., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Basel Pratteln. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

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Other web-users rate our hotel

  • 342 reviews 7.9/10 Location
  • 572 reviews 4.7/10 Room
  • 383 reviews 8.7/10 Service
  • 9 reviews 6.8/10 WiFi
  • 363 reviews 3.4/10 Comfort
  • 243 reviews 5.6/10 Cleanliness
  • 179 reviews 7/10 Breakfast
  • 46 reviews 3.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.