Novotel Paris 20 Belleville 4 stars

Customer review rating (ALL Rating) 4.4/5 1,070 reviews

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Description

Hotel extras

  • 4-star Green Key certified hotel, with a hip urban chic atmosphere

  • Modern rooms for up to 2 adults and 2 children

  • Restaurant in Belleville with terrace and Grab'N Go coffee shop

  • Opposite Couronnes station (metro line 2) for exploring Paris

  • Paid, covered, private parking garage

Our accommodation(s)

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Hotel location

Novotel Paris 20 Belleville

64 74 Boulevard De Belleville
75020 PARIS
France

GPS:48.869519, 2.380138

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,070 reviews

Customer review rating 3.5/5

Gaofei S. Couples - Confirmed reviews ALL

The location of the hotel is great. With all the nice food belleville and the surrounding area has to offer within walking distance. The metro is literally steps away from the front door. The amenities in the room are mostly up to date, even though the rooms are quite compact. And I liked the balcony view in my room. The lack of power sockets in the room is a little bit frustrating when we all have lots of devices to charge. The pillows are subpar and not comfortable at all. The temperature in the room felt quite high, especially in the middle of the night.

Dear Mr. S., Thank you very much for taking the time to share your detailed feedback following your stay with us. We are delighted to read that you enjoyed our location in the vibrant Belleville area, the immediate access to the metro, and the balcony view from your room. It is always a pleasure to know that our guests appreciate the neighborhood and the atmosphere surrounding the hotel. At the same time, we sincerely regret that certain aspects of your stay did not fully meet your expectations. We understand how important sufficient power outlets are when traveling with multiple devices, and we will take your comment into consideration for future improvements. We are also sorry to hear that the pillows were not comfortable for you. Please note that additional pillows are available upon request at the reception, and we would have been happy to assist you during your stay. Regarding the room temperature, our team is always available to help adjust the settings or provide a solution to ensure a more comfortable night. We truly appreciate your constructive comments, which help us improve, and we hope to have the opportunity to welcome you again and provide an even better experience. Kind regards, Hugo Reinaudo Front Office Manager Novotel Paris 20 Belleville

Customer review rating 3.5/5

Christophe W. Solo - Confirmed reviews ALL

For Paris, this is a good destination matching the hotel brand standards. Good room and bathroom size. Clean. The mattress was too soft for me, but I can understand others might like it. The room has a small fridge, a safe, and an electric tea kettle with tea bags and instant coffee. On a daily basis, the cleaning staff did a good job. The price was competitive because the neighborhood is not appealing. However, the Line 2 metro station is very close, and you can walk 15 minutes and find better bakeries or restaurants. I had limited interactions with the staff, but nothing to complain about. Looking at the floor plan, not all rooms seemed to have the same size. My room was the 519. Probably one of the largest of the floor.

Dear Mr. W., Thank you very much for taking the time to share your detailed feedback following your stay with us. We are pleased to read that you found the room and bathroom size comfortable, the cleanliness up to standard, and the amenities convenient. I will gladly pass your kind comments on to our housekeeping team, who will truly appreciate your recognition of their daily work. Regarding the mattress, we understand that comfort can be very personal, and we appreciate your balanced comment on this point. We also thank you for highlighting our proximity to Metro Line 2 and the easy access to other areas of Paris. As you mentioned, our rooms do vary slightly in size depending on their layout, and we are glad you enjoyed one of the more spacious ones on your floor. We hope to have the pleasure of welcoming you again during a future visit to Paris. Kind regards, Hugo Reinaudo Front Office Manager Novotel Paris 20 Belleville

Customer review rating 4.0/5

Stefan-calin B. Families - Confirmed reviews ALL

overall god stay, position very close to M2, 30 min walk from Le Marais, shops and restaurants nearby. Good facilities, standard french breakfast. The only thing to improve would be noise cancellation- more specifically the windows. It sounds like they are open when they are closed. Not a problem from a room temperature perspective but hard to sleep during weekend when it’s noise on the street (almost all night). Overall good value for money, but fixing this would make it a 9.2 rather than a 8.

Dear Stefan-Calin, Thank you very much for taking the time to share your feedback and for rating your stay with us. We are delighted to read that you enjoyed the location of the hotel, our facilities, and found good value for money. It is also a pleasure to know that you appreciated the proximity to metro line 2, nearby shops and restaurants, and the walkable distance to Le Marais. We sincerely apologize for the inconvenience caused by street noise during the weekend. Your comment regarding sound insulation and the windows is well noted. This is a point we are actively monitoring, and your feedback will be shared with our technical team as part of our continuous improvement process. We fully understand how important a good night’s sleep is and appreciate you highlighting this matter. Thank you again for your constructive remarks. We truly hope to welcome you back and provide an even more comfortable experience on your next visit. Kind regards, Hugo Reinaudo Front Office Manager Novotel Paris 20 Belleville

Customer review rating 3.0/5

Andrea B. Business - Confirmed reviews ALL

I love NOVOTEL Belville, however I had an "accident" on my first morning: Almost no hot water. The good point is that after having reported problem to reception, problem has been sorted during the day and my next morning shower was good. The bad point is that I happened the same problem during one of my stay at NOVOTEL Belville last year. And this is not reassuring.

Bonjour Monsieur B., Je vous remercie d’avoir pris le temps de partager votre retour suite à votre séjour au Novotel Paris 20 Belleville, ainsi que pour votre attachement à notre établissement. Nous vous présentons nos sincères excuses pour le désagrément rencontré concernant l’eau chaude lors de votre première matinée. Nous comprenons parfaitement votre inquiétude, d’autant plus que vous aviez déjà été confronté à une situation similaire lors d’un précédent séjour. Dès le signalement du dysfonctionnement, notre équipe technique est intervenue afin de rétablir la situation dans les meilleurs délais. Par ailleurs, des actions correctives ont été mises en place afin de prévenir toute récurrence de ce type d’incident. Nous sommes néanmoins heureux de constater que la situation a été résolue rapidement et que votre confort a été pleinement assuré pour la suite de votre séjour. En espérant avoir le plaisir de vous accueillir à nouveau très prochainement et de vous offrir une expérience conforme aux standards Novotel, je vous prie d’agréer, Monsieur B., l’expression de mes salutations distinguées. Hugo Reinaudo Chef de Réception Novotel Paris 20 Belleville

Customer review rating 4.5/5

Patrick V. D. V. Business - Confirmed reviews ALL

excellent and friendly service

Dear Mr. V. D. V., Thank you very much for your excellent rating and for your kind comment regarding our friendly and high-quality service. Your feedback is truly rewarding for our team, as guest satisfaction is at the heart of everything we do. We sincerely hope to have the pleasure of welcoming you back to the Novotel Paris 20 Belleville very soon. Kind regards, Hugo Reinaudo Front Office Manager Novotel Paris 20 Belleville

Other web-users rate our hotel

  • 768 reviews 8.5/10 Location
  • 959 reviews 7.5/10 Room
  • 892 reviews 8.5/10 Service
  • 12 reviews 7.9/10 WiFi
  • 430 reviews 7/10 Breakfast
  • 414 reviews 8.7/10 Cleanliness
  • 263 reviews 6.2/10 Food

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