Novotel Hamburg Central Station

Name: Novotel Hamburg Central Station | ALL - ALL
Address: Steinstrasse 1, HAMBURG, 20095, DE
Telephone: +49407412301
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 2,528 reviews

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Steinstrasse 1, 20095 HAMBURG, Germany

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Novotel Hamburg Central Station

Hotel that makes every moment matter

The Novotel Hamburg Central Station is located at the heart of Hamburg. Enjoy elegant comfort in our modern, air-conditioned rooms, including WIFI, and start your morning with hot and cold dishes from the breakfast buffet. Business travelers can use the meeting facilities for meetings and events. The fitness area is open 24 hours a day. Discover exceptionally delicious dishes in the hotel's restaurant - a symbiosis of Nordic and international cuisine.

The location of the hotel in Hamburg near the main train station makes your arrival and departure a smoother experience. The famous Mönckebergstraße shopping street and pedestrian zone is right on your doorstep and the perfect place to take a stroll after work. The Speicherstadt World Heritage Site is just 10 minutes away. The Kontorhausviertel is directly next to the hotel. Stroll through the city with the most bridges in Europe. Explore Hamburg's HafenCity and marvel at the Elbphilharmonie.

The Hanseatic city has many points of interest - from the famous Reeperbahn and the Schanzenviertel to the Elbe beach and the Landungsbrücken, to name but a few. Perfect starting point for exploring: Our hotel in downtown Hamburg.

Moin and welcome to Novotel Hamburg Central Station. The Hanseatic city on the Elbe invites you to dock. Enjoy your Hamburg experience in comfortable rooms directly in the city center, including the hotel restaurant and bar.

Mr. Daniele RUIU, Hotel Management

Hotel extras

The MYSA Eatery Lounge serves Nordic cuisine
Up to 2 children of 16 and under can stay with their parents for free.
5 meeting rooms with state-of-the-art technology and relaxation area
Public parking garage - access on level -3
Fitness area - open 24 hours a day, 7 days a week

Our accommodation(s)

Room

Standard room with 1 double size bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Superior room with 1 double size bed and sofa bed

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Executive room mit 1 double size bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Standard room with 2 single size beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Twin bed(s)

See availabilities

Room

Family room with 1 double size bed and sofa bed for two people

4 pers. max
28 m² / 301 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Double bed(s)

See availabilities

Room

Wheelchair accessible room with a double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View
Accessible room

See availabilities

Room

Wheelchair accessible room with a double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: Courtyard View
Accessible room

See availabilities

Hotel location

Novotel Hamburg Central Station

Steinstrasse 1
20095 HAMBURG
Germany

GPS:53.5499, 10.0056

+49 40 7412301

Railway station
Highway exit
Ferries
Helipad/aerodrome

MAIN STATION

Railway station

Access: 800 m / 0.5 mi 5 min walk / 3 min drive

BAAKENHOEFT

Ferries

Access: 3.4 km / 2.11 mi 27 min walk / 10 min drive

A24 HORN

Highway exit

Access: 5 km / 3.11 mi 10 min drive

HAMBURG AIRPORT

Helipad/aerodrome

Access: 10 km / 6.21 mi 25 min drive

A1 HH-CENTER

Highway exit

MARKTHALLE

Entertainment centre

Access: 160 m / 0.1 mi 3 min walk

UNESCO SITE KONTORHAUSVIERTEL

Art and Culture

Access: 200 m / 0.12 mi 2 min walk

DEICHTORHALLEN MUSEUM

Museums

Access: 400 m / 0.25 mi 6 min walk

MUSEUM OF ARTS AND CRAFTS

Museums

Access: 400 m / 0.25 mi 6 min walk / 3 min drive

CHOCOVERSUM - CHOCOLATE MUSEUM

Museums

Access: 450 m / 0.28 mi 6 min walk / 1 min drive

HAMBURG KUNSTHALLE MUSEUM

Museums

Access: 600 m / 0.37 mi 10 min walk / 4 min drive

OHNSORG THEATER

Art and Culture

Access: 800 m / 0.5 mi 10 min walk / 5 min drive

SPEICHERSTADT UNESCO SITE

Art and Culture

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

MINIATURE WONDERLAND

Tourist attraction

Access: 1.5 km / 0.93 mi 7 min drive

ELBPHILHARMONIE ORCHESTRA

Opera/symphony/concert hall

Access: 2 km / 1.24 mi 8 min drive

ST. MICHAEL'S CHURCH (MICHEL)

Historic monument

Access: 2.2 km / 1.37 mi 12 min drive

HAMBURG HISTORY MUSEUM

Museums

Access: 2.4 km / 1.49 mi 35 min walk / 10 min drive

REEPERBAHN

Entertainment/theatre district

Access: 2.6 km / 1.61 mi 6 min drive

FISH MARKET

Tourist attraction

Access: 6 km / 3.73 mi 15 min drive

HAGENBECK ZOO

Zoo

Access: 9.4 km / 5.84 mi 26 min drive

BARCLAYS ARENA

Entertainment centre

Access: 10 km / 6.21 mi 30 min drive

ALSTER

Lake

Access: 750 m / 0.47 mi 12 min walk / 5 min drive

PLANTEN UN BLOMEN

Park

Access: 1.6 km / 0.99 mi 25 min walk / 10 min drive

ELBE

River

Access: 2 km / 1.24 mi 7 min drive

STADTPARK

Park

Access: 5.5 km / 3.42 mi 20 min drive

MÖNCKEBERGSTRASSE SHOPPING

Shopping district

Access: 200 m / 0.12 mi 2 min walk

ST. GEORGE DISTRICT

Restaurant and cafe district

Access: 600 m / 0.37 mi 10 min walk

EUROPAPASSAGE

Shopping centre/mall

Access: 700 m / 0.43 mi 10 min walk

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

MYSA

MYSA is the Swedish synonym for well being or to feel at home.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 100 m² / 1076.39 sq ft
Maximum seats capacity: 55
Maximum capacity for banquets: 40

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 2,528 reviews

Philip L. Couples - 7/26/2026 Confirmed reviews ALL

Dear Philip, We thank you for taking the time to provide us with your feedback. We’re glad you enjoyed the spacious room, clean bathroom, and our service. We apologize for not properly recognizing your Gold status at check-in and will improve this. It’s great our central location and parking met your needs. We hope to have the occasion to welcome you back in the near future. Kind regards, David Rabe Front Office Supervisor

Adalbjorg K. Families - 7/25/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!We do apoligize regarding the help that we could not give to you next time we will put more attention. We wish you a nice Sunday Sincerely, Andrea Front office manager

Robert F. Solo - 7/23/2026 Confirmed reviews ALL

Jason D. Couples - 7/23/2026 Confirmed reviews ALL

Marek J. Couples - 7/19/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

1,905 reviews 9.5/10 Location
1,961 reviews 7.9/10 Room
1,493 reviews 8.5/10 Service
29 reviews 6.5/10 WiFi
1,102 reviews 8.3/10 Breakfast
748 reviews 8.1/10 Cleanliness
657 reviews 9.6/10 Vibe
331 reviews 3.4/10 Value

252 reviews 9.5/10 Location
295 reviews 7.8/10 Room
260 reviews 8.1/10 Service
199 reviews 8.2/10 Breakfast
122 reviews 8.4/10 Cleanliness
83 reviews 9.6/10 Vibe
47 reviews 3.6/10 Value

211 reviews 9.5/10 Location
274 reviews 8.2/10 Room
201 reviews 8.7/10 Service
130 reviews 8.4/10 Breakfast
97 reviews 8.2/10 Cleanliness
95 reviews 9.5/10 Vibe
51 reviews 3.4/10 Value
37 reviews 8/10 Amenities

91 reviews 9.8/10 Location
136 reviews 7.8/10 Room
115 reviews 9.1/10 Service
58 reviews 8.5/10 Breakfast
48 reviews 9.5/10 Vibe
45 reviews 8.3/10 Cleanliness
29 reviews 8.1/10 Amenities

100 reviews 9.9/10 Location
98 reviews 8.2/10 Room
95 reviews 8.2/10 Service
41 reviews 8.1/10 Breakfast
38 reviews 8.3/10 Cleanliness
37 reviews 9.4/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

The Novotel Hamburg Central Station offers a variety of modern accommodations including:

Standard room with 1 double size bed or 2 single size beds
Superior room with 1 double size bed and sofa bed
Executive room mit 1 double size bed
Family room with 1 double size bed and sofa bed for two people
Wheelchair accessible room with a double bed

Our family rooms and superior rooms are ideal for those traveling with children.

What services and amenities are available?

At Novotel Hamburg Central Station, we offer a range of facilities to enhance your stay:

Free Wi-Fi and high-speed options for an additional fee
Public parking garage for an additional fee
Daily breakfast buffet for an additional fee
Air conditioning and 55-inch TVs in all rooms
Wheelchair accessibility and accessible rooms
24/7 Fitness center
MYSA restaurant and MYSA Bar and Lounge
Meeting rooms and business services
Pets welcome for an additional fee

What dining options are available?

What are the check-in and check-out times?

At Novotel Hamburg Central Station, check-in is from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Hamburg Central Station regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.