Novotel Hamburg Central Station

Customer review rating (ALL Rating) 4.5/5 2,030 reviews

Novotel Hamburg Central Station - Image 1
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Description

Hotel extras

  • The MYSA Eatery Lounge serves Nordic cuisine

  • Up to 2 children of 16 and under can stay with their parents for free.

  • 5 meeting rooms with state-of-the-art technology and relaxation area

  • Public parking garage - access on level -3

  • Fitness area - open 24 hours a day, 7 days a week

Our accommodation(s)

Hotel location

Novotel Hamburg Central Station

Steinstrasse 1
20095 HAMBURG
Germany

GPS:53.5499, 10.0056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MYSA

MYSA is the Swedish synonym for well being or to feel at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,030 reviews

Customer review rating 4.5/5

Deborah G. Couples - Confirmed reviews ALL

N/A

Dear Deborah, We appreciate your thoughtful review. We are delighted that you found Novotel Hamburg Central Station to be an excellent choice for your trip. Our central location near key attractions and transport links is something we take pride in, and we are thrilled it contributed to your positive experience. It is wonderful to know that you appreciated the comfort of our rooms and the efficiency of our booking process. As a valued Classic member of our ALL Accor loyalty programme, your continued trust in us means a great deal. Wishing you all the best and looking forward to your next visit, David Rabe Front Office Supervisor

Customer review rating 3.5/5

Mattias L. Families - Confirmed reviews ALL

Good hotel. Clean and modern interior. Thermostat in the room didn’t not work. A bit cold. Nice breakfast.

Dear Mattias, Thank you for sharing such a valuable review. We’re glad your family enjoyed our modern rooms and breakfast buffet. We regret the thermostat issue; we’re working on improving temperature control for guest comfort. We hope our central location helped you explore Hamburg easily. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, David Rabe Front Office Supervisor

Customer review rating 5.0/5

Vanda G. Solo - Confirmed reviews ALL

Very comfortable stay from start to finish

Dear Vanda, Thank you very much for this kind review. It is wonderful to hear you had such a comfortable experience with us. We are delighted that our location added convenience to your visit and that booking through the ALL App met your expectations. As a valued Platinum member, we always aim to provide benefits that enhance your stay, and we’re glad you found everything from start to finish to your satisfaction. We look forward to welcoming you back. Best wishes, David Rabe Front Office Supervisor

Customer review rating 4.5/5

Stefan A. Families - Confirmed reviews ALL

Nice hotel with an excellent breakfast. The room was comfortable with a good size. The hotel is located close to the main station in Hamburg.

Dear Stefan, Thank you for taking the time to share your feedback. We’re glad you enjoyed our breakfast and found your room spacious and comfortable. Our location near the main station is perfect for exploring Hamburg, especially on family trips. Thanks for your loyalty as a Classic member. We look forward to seeing you again. Kind regards, David Rabe Front Office Supervisor

Customer review rating 5.0/5

Michael R. Families - Confirmed reviews ALL

the best breakfast I've ever had !! So many things to choose, perfect.

Dear Michael, We really appreciate this positive review of your recent visit. We’re glad you loved our breakfast selection and enjoyed your stay at Novotel Hamburg Central Station. Our team works hard to offer a varied menu that starts your day right. We look forward to welcoming you back on a future occasion. Best wishes, David Rabe Front Office Supervisor

Other web-users rate our hotel

  • 1,725 reviews 9.6/10 Location
  • 1,750 reviews 7.8/10 Room
  • 1,346 reviews 8.1/10 Service
  • 22 reviews 5.4/10 WiFi
  • 966 reviews 8.3/10 Breakfast
  • 651 reviews 9.6/10 Vibe
  • 647 reviews 8/10 Cleanliness

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