Novotel Hamburg Central Station

Customer review rating (ALL Rating) 4.6/5 2,478 reviews

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Novotel Hamburg Central Station - Image 1
Novotel Hamburg Central Station - Image 2
Novotel Hamburg Central Station - Image 3
Novotel Hamburg Central Station - Image 4
Steinstrasse 1, 20095 HAMBURG, Germany

Description

Hotel extras

  • The MYSA Eatery Lounge serves Nordic cuisine

  • Up to 2 children of 16 and under can stay with their parents for free.

  • 5 meeting rooms with state-of-the-art technology and relaxation area

  • Public parking garage - access on level -3

  • Fitness area - open 24 hours a day, 7 days a week

Our accommodation(s)

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Room 1

Hotel location

Novotel Hamburg Central Station

Steinstrasse 1
20095 HAMBURG
Germany

GPS:53.5499, 10.0056

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MYSA

MYSA is the Swedish synonym for well being or to feel at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,478 reviews

Customer review rating 4.5/5

Albert L. Families - Confirmed reviews ALL

Dear Albert, Please accept our sincere thanks for this kind feedback. We are delighted you chose Novotel Hamburg Central Station for your family trip. It’s wonderful to hear you appreciated the recent updates to your room and found our central location ideal for exploring Hamburg. Being steps from public transport makes it easy to discover landmarks like the Elbphilharmonie or Mönckebergstrasse shopping district. We look forward to seeing you again. Kind regards, David Rabe Front Office Supervisor

Customer review rating 3.5/5

Korsgaard N. Business - Confirmed reviews ALL

Dear N., We thank you for taking the time to provide us with your feedback. We are pleased to hear your room provided the comfort needed for your business trip and that your stay overall met your needs. However, we are sincerely sorry that some aspects of your experience did not align with your expectations. Your feedback about service interactions and the dining experience on your first day has been noted, and we will review these areas to ensure consistency. While our rooms are designed for functionality, we regret any inconvenience caused by the view. Nonetheless, we trust our central location near Hamburg Central Station offered convenient access to the city’s key areas during your visit. We would love to have you return in the future. Best regards, David Rabe Front Office Supervisor

Customer review rating 4.0/5

Justina V. Friends - Confirmed reviews ALL

Dear Justina, Thank you for your positive feedback. We are delighted to hear that you found your room cozy and enjoyed your stay with us. Our team takes pride in creating a comfortable environment for all our guests, and it’s wonderful to know this contributed to your experience. That said, we regret that our team’s demeanor did not meet your expectations during your visit. The comfort of our guests is our priority, and we strive to maintain a welcoming atmosphere regardless of external conditions. Nonetheless, we are thrilled that your overall experience was positive. Our central location near Hamburg’s main attractions and modern amenities aim to make every stay memorable, and we’re glad this resonated with you. We look forward to welcoming you back for another excellent experience with us. Kind regards, David Rabe Front Office Supervisor

Customer review rating 5.0/5

Saikrishna E. Business - Confirmed reviews ALL

Dear Saikrishna, It was a pleasure to receive your kind feedback. We are delighted to hear your stay at Novotel Hamburg Central Station met all your expectations. Our team takes pride in maintaining spotless accommodations and providing attentive service to business travelers. Being steps away from Hamburg Central Station makes us an ideal choice for efficient city connections, while our modern rooms offer a comfortable retreat after busy days. We would love to welcome you back on many more occasions. Best wishes, David Rabe Front Office Supervisor

Customer review rating 4.5/5

Silvia W. Couples - Confirmed reviews ALL

Liebe Silvia, vielen Dank für Ihren Besuch und Ihre Rückmeldung. Unsere zentrale Lage und der herzliche Service unseres Teams haben Sie überzeugt – das freut uns sehr. Gerne würden wir Sie auch in der Zukunft wieder bei uns begrüßen, wenn Sie wieder einmal in der Nähe sind. Herzliche Grüße David Rabe Front Office Supervisor

Other web-users rate our hotel

  • 1,879 reviews 9.5/10 Location
  • 1,922 reviews 7.7/10 Room
  • 1,468 reviews 8.4/10 Service
  • 25 reviews 7.2/10 WiFi
  • 1,093 reviews 8.1/10 Breakfast
  • 732 reviews 8.3/10 Cleanliness
  • 658 reviews 9.6/10 Vibe
  • 326 reviews 3.4/10 Value

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