Novotel Hamburg Central Station

Customer review rating (ALL Rating) 4.5/5 2,135 reviews

Novotel Hamburg Central Station - Image 1
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Description

Hotel extras

  • The MYSA Eatery Lounge serves Nordic cuisine

  • Up to 2 children of 16 and under can stay with their parents for free.

  • 5 meeting rooms with state-of-the-art technology and relaxation area

  • Public parking garage - access on level -3

  • Fitness area - open 24 hours a day, 7 days a week

Our accommodation(s)

Hotel location

Novotel Hamburg Central Station

Steinstrasse 1
20095 HAMBURG
Germany

GPS:53.5499, 10.0056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MYSA

MYSA is the Swedish synonym for well being or to feel at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,135 reviews

Customer review rating 4.5/5

Alexandre J. Business - Confirmed reviews ALL

Muhammad took very good care of us. he was very hospitable and welcoming. he explained everything to us including the loyalty programme.

Customer review rating 4.5/5

Derek V. R. Couples - Confirmed reviews ALL

We chose this hotel because it was close to Hamburg Hbf and even closer to Steinstrasse U-Bahn station. The hotel was very comfortable and the staff very friendly !!

Dear Derek, Thank you for choosing our hotel and for sharing your review. We’re delighted our central location and friendly staff contributed to a comfortable stay. Your loyalty as a Diamond member is truly valued, and we’re glad you found our website user-friendly. We look forward to welcoming you back. Best regards, Imke, Executive Assistant Manager

Customer review rating 5.0/5

Ravi D. Business - Confirmed reviews ALL

I frequently travel to Hamburg a couple of times in the year. This hotel is newly opened - close to 2 years now. I have already stayed here 3 times since it has opened, and each stay has always been very pleasant and comfortable. The rooms are clean and well maintained. This is very important for me - the upkeep and hygiene levels. The front desk team were very warm and welcoming, and were quick to check me in. The location is also perfect - less than a 5 minute walk to the hauptbanhof (central station). Had a great stay and will be back again soon.

Dear Ravi, Thank you for taking the time to share your feedback. We are delighted your recent stay with us met your expectations. It is wonderful to know you found our rooms consistently clean and well-maintained. Your appreciation for our team’s warm welcome and efficient check-in process means a lot to us. We are also glad our proximity to the central station added convenience to your business trips. Your loyalty as a Platinum member inspires us to keep raising our standards. We look forward to welcoming you back soon. Best wishes, Imke, Executive Assistant Manager

Customer review rating 4.5/5

Franciscusanthoniu M. Business - Confirmed reviews ALL

Good

Customer review rating 5.0/5

James K. Couples - Confirmed reviews ALL

All good. Staff friendly and professional.

Dear James, We really appreciate this positive review of your recent visit. We are thrilled to hear your stay at Novotel Hamburg Central Station was enjoyable. It’s wonderful you found our team welcoming and efficient. We take pride in delivering service that makes every guest feel valued, and your kind words affirm our efforts. That said, we regret the internet speed didn’t meet your expectations. While our connection supports everyday use, we recognize the importance of seamless digital access and will explore enhancements. Finally, we’re glad the calm atmosphere of your room contributed to a restful visit. Our prime location near key transport links aims to balance convenience with tranquility, perfect for exploring Hamburg’s vibrant heart. We look forward to seeing you again in the future. Best regards, Imke, Executive Assistant Manager

Other web-users rate our hotel

  • 1,804 reviews 9.6/10 Location
  • 1,836 reviews 7.8/10 Room
  • 1,413 reviews 8.2/10 Service
  • 22 reviews 6.3/10 WiFi
  • 1,017 reviews 8.3/10 Breakfast
  • 681 reviews 8/10 Cleanliness
  • 676 reviews 9.6/10 Vibe

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