25hours Hotel Hamburg HafenCity 4 stars

Customer review rating (ALL Rating) 4.6/5 196 reviews

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Description

Hotel extras

  • heimat restaurant

  • Harbour sauna

  • Library - mare Schmökerstube at the 25hours Hotel Altes Hafenamt

  • Clubfloor to relax

  • Mare kiosk

Our accommodation(s)

Book this hotel
Room 1

A relaxed 20 m² / 215 ft² Twin room with bunk-style single beds. Rooms are ideal for friends to discover Hamburg or colleagues after a long office day.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptorsAdditional charge

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 2 x Twin bed(s)

A warm 21-25sqm retreat with seafaring motives. Rooms have large windows to the quiet courtyard and are ideally suited for a short shore leave.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptorsAdditional charge

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Contemporary rooms on 31-35 sqm, inspired by the harbour and the sea and offering enhanced comfort. They feature a king size bed, additional seating, courtyard view and free high speed WIFI.

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptorsAdditional charge

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

The spacious Extra Large rooms span 40 sqm and feature maritime design and extra comfort for the luxury on board. They have a king size bed, a couch to relax on and a Nespresso coffee maker. A room with a bathtub is available upon request.

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptorsAdditional charge

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

25hours Hotel Hamburg HafenCity

Ueberseeallee 5
20457 HAMBURG
Germany

GPS:53.5414631, 9.9984652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park
  • 170 rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Concierge

  • Concierge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet

Business

8 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Bicycles with children''s seats
  • Children''s library

Well-being

Hafensauna

  • On site
  • Near the property
  • Parking pricing: 28 EUR 28 EUR Per day

HEIMAT

The restaurant only serves the best that german,austrian and swiss cuisine has to offer.From the North Sea to the Alps. Seasonality is top priority here. The corner stone of the culinary concept is a three-course menu - the so - called Herzstück menu.

Cooking style
Regional
Capacity
85
Accessibility
Accessible service

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended

Payment

  • Cash
  • Credit card

The restaurant only serves the best that german,austrian and swiss cuisine has to offer.From the North Sea to the Alps. Seasonality is top priority here. The corner stone of the culinary concept is a three-course menu - the so - called Herzstück menu.

The Boilerman Bar is the perfect place to kick back and enjoy skilfully mixed highballs and long drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  196 reviews

Customer review rating 4.0/5

Lars H. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Esa S. Business - Confirmed reviews ALL

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 5.0/5

Dolores P. Friends - Confirmed reviews ALL

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 4.5/5

Ambar M. Couples - Confirmed reviews ALL

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 4.0/5

Markus A. Business - Confirmed reviews ALL

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 4.5/5

Esa S. Business - Confirmed reviews ALL

I enjoy my stay in a personally decorated hotel. The atmosphere was good and I got friendly service. A warm thank you!

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 5.0/5

Dolores P. Friends - Confirmed reviews ALL

Super nice staff, great breakfast, quiet and clean room

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 4.5/5

Ambar M. Couples - Confirmed reviews ALL

We enjoyed our stay in Hotel25 Hamburg HafenCity, mostly thanks to the kind and efficient staff. It is great to travel to places and enjoy great customer care (special mention and thanks to Simon). The courtesy items from the minibar are also highly appreciated. As an improvement suggestion, it would be great to increase the amount of parking spots reserved for hotel guests (depending on the arrival time it can be hard to find a spot and the advantages are not the same when the car is parked on the general parking area). Looking forward to our next stay!

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 4.0/5

Markus A. Business - Confirmed reviews ALL

Came back into my room and realised that the room wasn’t made. Very unusual

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 4.0/5

Andreas R. Business - Confirmed reviews ALL

Once again enjoyed the complete design of the hotel as in every city. 25hours is always a place to feel comfortable. Amazing Hafensauna with water and beer served!! Great highlight! Almost perfect service at the 1st day in the restaurant! At the 2nd day I had breakfast at the NENI and service could have been better. No proactivity at all. I had to ask for every coffee or meal to be served by my own, even though the restaurant was not overloaded at all. Pretty unusual for the 25hours. Also at the reception I was not told this time that the mini bar is for free and I will get no room service.

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 5.0/5

Jelena K. Business - Confirmed reviews ALL

The hotel is beautiful and in an excellent location. The staff were incredibly friendly, welcoming, and always happy to help. I had a wonderful stay and would gladly return!

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 5.0/5

Rene L. Friends - Confirmed reviews ALL

Alles tip top.

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 5.0/5

Ian H. Business - Confirmed reviews ALL

First time in Hamburg for work and found the best hotel!!

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 3.0/5

Scott M. Business - Confirmed reviews ALL

Little disappointed- stayed in every hotel around my project of westfield - no kettle etc to make drinks - no iron too and felt a little disappointed and no assistance on breakfast time too-

Dear Scott Thank you very much for your feedback. It’s a shame we weren’t able to fully satisfy you. We’d be happy to provide you with an iron and a kettle free of charge at any time. I’m sure we’ll be able to win you over on your next visit. Best regards Dominik Kirchhoff Operations Manager

Customer review rating 4.0/5

Raymon D. Business - Confirmed reviews ALL

Excellent bed and room in general. Comfortable shower and good breakfast. The external Gym is also a big plus.

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 4.5/5

Marina C. Business - Confirmed reviews ALL

Great hotel, excellent restaurant, perfect location for a harbour walk. I enjoyed the comfortable, quiet and very stylish room. Small suggestion - it was not optimal to have an iron chair (very cold :)) to sit at the table (as I had to work on my laptop). Also a magnifying mirror in the bathroom was so far away that if was not very useful.

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 4.5/5

Ralf B. Couples - Confirmed reviews ALL

Located the heart of the new Hafencity, good to walk around or explore further with the nice rental bikes. Staff was nice and helpful.

Thank you for your feedback! See you soon, 25hours Hotel HafenCity

Customer review rating 2.0/5

Alena G. Business - Confirmed reviews ALL

Disappointed with the room type ( I booked the room thru travel agency as usual but it was the first time I had feeling to sleep in hostel instead of hotel ) The room was very below my expectations, uncomfortable with two single beds one above other and the stairs blocking exit from the lower bed. There was no coffee machine or water heater. The positive I can say that the hotel location is great. I asked for invoice printed and also sent via email but I didn’t receive it via email .

Customer review rating 4.5/5

Didier D. B. Business - Confirmed reviews ALL

Like the atmosphere created in marine environment, besides the comfort the room offers

Customer review rating 4.0/5

Marc-olivier T. Business - Confirmed reviews ALL

Title basically says it all. Well appointed rooms, quirky view on the neighbours from the interior courtyard. Room smelled so clean and fresh! Appreciated the free water and beer in the fridge but, lipstick marks on the glasses provided. Worst data connection/WIFI wouldn’t work from my room. Concerns were basically dismissed by the front desk. Spectacular food at Heimat.

Customer review rating 4.0/5

Gerard T. Couples - Confirmed reviews ALL

A very good location and stay at 25Hours. The breakfast was very appetising and the staff very helpful and friendly The bathroom is of a good clean standard. The bedroom was comfortable and big. Two issues - firstly the lighting could have been better. Secondly, there is a plinth above the bed where you can easily hit your head (as I did on three occasions). But we enjoyed our stay - recommended..

Customer review rating 4.5/5

Nina T. P. Families - Confirmed reviews ALL

Just keep up everything that makes your hotel great. You have something that stands out in a cool way 👍

Well located, poor lighting, rude breakfast staff, bad shower design

Customer review rating 3.5/5

Gabriella C. Business - Confirmed reviews ALL

The hotel is very nice and well located. The lighting in the room is very dark and hard to see in mirrors etc. Breakfast is until 10.30 but the staff were clearing up from 10.10 and were not welcoming when I arrived at 10.15 for a quick bite. The shower leaked into the whole bathroom and soaked my clothes on the floor (no where else to put my clothes)

Other web-users rate our hotel

  • 770 reviews 9.2/10 Location
  • 944 reviews 7.4/10 Room
  • 845 reviews 8.8/10 Service
  • 8 reviews 5.8/10 WiFi
  • 566 reviews 8.2/10 Breakfast
  • 492 reviews 9.2/10 Vibe
  • 352 reviews 5.7/10 Comfort
  • 205 reviews 6.5/10 Cleanliness

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