25hours Hotel Hamburg HafenCity 4 stars

Customer review rating (ALL Rating) 4.8/5 199 reviews

25hours Hotel Hamburg HafenCity
See on a map
+ 17 Services

Hotel extras

  • HEIMAT kitchen+bar

  • Harbour sauna

  • Library - mare Schmökerstube at the 25hours Hotel Altes Hafenamt

  • Clubfloor to relax

  • Mare kiosk

Hotel location

25hours Hotel Hamburg HafenCity

Ueberseeallee 5
20457 hamburg

Fax: (+)40/257777888

Check-in from 15h00

Check out up to 12h00

  • By plane

    BRE - BREMEN AIRPORT At 120km / 74.56 miles

  • By plane

    BRV - BREMERHAVEN AIRPORT At 142km / 88.23 miles

  • By plane

    EUM - NEUMUENSTER AIRPORT At 68km / 42 miles

  • By plane

    HAM At 13km / 8.08 miles

  • By plane

    NDZ - CUXHAVEN AIRPORT At 126km / 78.29 miles

  • By helicopter

    HGL - HELGOLAND AIRPORT At 177km / 109.98 miles

  • By train

    HAMBURG HAUPTBAHNHOF At 1km / 0.62 miles

GPS:53.5414631, 9.9984652

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Heimat - or home - is not a place, but rather a feeling - and that's the philosophy we follow in our lives and our cooking. Food and wine are celebrated, shared and enjoyed here. What is served? Only the best that the local fields and waters can offer.

Our accommodation(s)

The 170 cabins with maritime decor and featured like pilot's ladders are divided on five floors. The different cabin types tell tales of homesickness and wanderlust. All rooms include free high-speed WIFI and UE Boom Bluetooth speaker.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 300

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
25hours Hotel Hamburg HafenCity

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

199 reviews

TripAdvisor Rating 4.5/5

2,009 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Trendy City Hotel

TripAdvisor rating 4.0/5

Stefan V 11/10/2020 TripAdvisor review

A very trendy and leisure hotel with urban chic. I's restaurant "Heimat" is definitively a must! If I would like to change something? Yes the pillows were not at all my favorites, not enough support and still not fluffy at all. Be aware that the rooms are cleaned only upon request. We were not informed about that upon our arrival and found out in the evening of our second day, as the room was not made up.

Nice Accomidation

Customer review rating 4.0/5

Oleg W. 06/11/2019 Confirmed reviews ALL

Nice: design, reception, location, breakfast, Hafencity, Heimat! Bad: construction area in window, absence of sleepers and shoe kit in room, absence of cleaning in first day of accomodation.

A beautiful trip

Customer review rating 5.0/5

Yc 01/11/2019 Confirmed reviews ALL

I loooooved the decoration and the vinyl room. Me and my friend we also enjoyed our lovely dinner at the restaurant. We had a great time in Hamburg and to me Hamburg is a very special city. I will definitely come back! Thank you for everything. Kind regards, Yichen

Nice, unusual and interesting

Customer review rating 4.0/5

Thomas D. P. 18/10/2019 Confirmed reviews ALL

Nice, unusual and interesting maritim inspired hotel. We had a extra large room where there was enough room for 2 adults and one child.

Really felt like home

Customer review rating 5.0/5

Karine 21/06/2019 Confirmed reviews ALL

I love the atmosphere, crazy and cosy decoration. Shared area are really nice and colored. The staff is very nice. Breakfast is perfect. Location is great. I'll for sure come back.

Dear Karine Thank you very much for your kind feedback. We hope you come back and join us soon again. Best Regards Christine Fiebiger Operations Manager / 2nd-in-Command 25hours Hotel HafenCity 25hours Hotel Altes Hafenamt

Efficient & Beautiful

Customer review rating 5.0/5

Marion 05/05/2019 Confirmed reviews ALL

It's been the third time we stayed here and we are still not disappointed, we will sure come again! Keep going!

Thank you very much for your kind feedback and comments on your recent stay. I am very glad, that you enjoyed your stay and I am looking forward to many more stays of yours! Best Regards Christine Fiebiger / Operations Manager

Incredible design hotel

Customer review rating 5.0/5

Francois P. 19/02/2019 Confirmed reviews ALL

We just had the most amazing stay in this incredible hotel. The whole hotel is designed under the theme of the sea - the room, the workshop to put messages into bottles, boat pieces a bit everywhere - without forgetting all the cosy living room with original vinyls and beautiful books, the photo booth, the Atari, the sauna with the view on the harbor... everything’s done to make feel home and stay. You just want to stay all day long. It was the birthday of my wife and a cute note with toy-cake and candles were waiting for her in the bedroom. I had as well asked for a view on the harbor if possible and my wish has been nicely fulfilled. In short it was just perfect. A nice addition to it: the restaurant heimat located within the hotel is as cosy and amazing as the rest. Without forgetting all the people from the hotel and the restaurant, who were simply incredibly nice and helpful. Thank you for that !!!

Wow what a great feedback. Thank you very much, Francois. We have many more hotels that are looking forward to welcoming you. I am sure there are much more incredible stays for you to come. Hope to see you again in Hamburg! Best Regards Christine Fiebiger Operations Manager 25hours Hotel HafenCity 25hours Hotel Altes Hafenamt

A wonderful journey

Customer review rating 5.0/5

Francis 08/02/2019 Confirmed reviews ALL

Everything was great ! The room as such a nice style, people were all gentle and available. It was like a journey in the journey ! :)

Thank you for your wonderful feedback. Francis. I am sure you will come visit us or a 25hours hotel in a different city soon. Welcome to the family :) Best Regards Christine Fiebiger Operations Manager 25hours Hotel HafenCity 25hours Hotel Altes Hafenamt

trendy, modern, different, new, service can be improved

TripAdvisor rating 4.0/5

drarbee Family - 31/07/2018 TripAdvisor review

great location in the newly red-done harbor; 12 mins walk to Elbphilharmonie, 3 minutes to Underground Station, a handful off coffee shops and restaurants within 5 mins walk; liked the creative design of the rooms, good WiFi; however service levels are not quite there yet, staff is very willing to help, but all processes appear new and untested. check-in was painfully slow...

Ahoy drarbee Many thanks fort he positive rating and for taking the time to share it with the Tripadvisor community. It’s great to hear you had a great time with us. We regret however, that we couldn’t wow you with our Crew—specifically at check in. We can definitely do better and we hope to welcome you soon to prove it. Kind Regards Christine Fiebiger Operations Manager / 2nd-in-Command 25hours Hotel HafenCity 25hours Hotel Altes Hafenamt

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in hamburg