Description
Hotel extras
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Central location to many hotspots such as harbor, pier, city center, theater and more!
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Downtown location
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Free WiFi
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Private undercover car park
Our accommodation(s)
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Room
Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept
- 2 persons
- 16 m² / 172 sq ft
- Bedding 169 x Queen size bed(s)
Room
Room with 2 single beds equipped with the new bedding
- 2 persons
- 16 m² / 172 sq ft
- Bedding 62 x Twin bed(s)
Room
Standard Room with 1 double bed and sofa
- 3 persons
- 16 m² / 172 sq ft
- Bedding 14 x Queen size bed(s)
Hotel location
ibis Hamburg City
Amsinckstrasse 3
20097 HAMBURG
Germany
GPS:53.548115, 10.009499
Access and transport
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HAUPTBAHNHOF
Railway station
Access: 500 m / 0.31 mi 10 min walk / 5 min drive
CRUISE TERMINAL
Ferries
Access: 1.9 km / 1.18 mi 20 min walk / 8 min drive
HAMBURG KREUZ SUED
Highway exit
Access: 3.5 km / 2.17 mi 7 min drive
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MARKTHALLE HAMBURG
Opera/symphony/concert hall
Access: 400 m / 0.25 mi 5 min walk / 2 min drive
HAFENCITY
Tourist attraction
Access: 500 m / 0.31 mi 5 min walk / 2 min drive
RATHAUS
Historic monument
Access: 1.2 km / 0.75 mi 15 min walk / 5 min drive
SPEICHERSTADT
Tourist attraction
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
STAATSOPER
Opera/symphony/concert hall
Access: 2 km / 1.24 mi 25 min walk / 8 min drive
ELBPHILHARMONIE
Opera/symphony/concert hall
Access: 2 km / 1.24 mi 25 min walk / 8 min drive
OPERETTENHAUS
Opera/symphony/concert hall
Access: 3 km / 1.86 mi 8 min drive
KOENIG DER LOEWEN
Opera/symphony/concert hall
Access: 4 km / 2.49 mi 15 min drive
NEUE FLORA
Opera/symphony/concert hall
Access: 5 km / 3.11 mi 15 min drive
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ELBE
River
Access: 300 m / 0.19 mi 2 min walk / 1 min drive
Lake
Access: 1.2 km / 0.746 mi 15 min walk / 5 min drive
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Restaurant and cafe district
Access: 1.5 km / 0.932 mi 20 min walk / 5 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Pets welcome
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- 100% Non Smoking Property
BAR
Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.
3 breakfasts
Our guest reviews
Good stay - easy access to train station & city
Customer review rating 4.0/5
Benjamin K. Couples - Confirmed reviews ALL
Uncomfortable beds
Customer review rating 2.5/5
Timothy Couples - Confirmed reviews ALL
Dear Timothy, Thank you for taking the time to share your feedback with us. We are sorry to hear that you found the beds uncomfortable and the pillows lumpy. We understand that the size of the room and the inability to control the air conditioning were also disappointing. We appreciate your comments and will take them into account. Unfortunately you did not tell us about the problems, so that we could find a solution. kind regards, Carsten Woll Hoteldirektor ibis Hamburg City
Good location, ok rooms
Customer review rating 2.5/5
Anonymous Business - Confirmed reviews ALL
Dear guest, Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet all your expectations. Your constructive feedback is valuable to us, and we will use your comments to improve our services. We are pleased that you highlighted the good location and breakfast buffet positively. At the same time, we regret that the quality of the room did not meet your expectations. We will ensure that your comments regarding ventilation, noise, and other aspects are forwarded to the relevant departments for improvements. Your feedback on the check-in process and the team is also taken into consideration, and we will make sure to enhance these aspects. Thank you for continuing to consider Accor and our brand. We hope you had a pleasant time in Hamburg despite the mentioned inconveniences, and we would be delighted to welcome you as our guest again in the future. Kind regards, Carsten Woll Hotel Manager ibis Hamburg City
Bang……
TripAdvisor rating 5.0/5
258brianf Business - TripAdvisor review
Dear Brian F, Thank you for taking the time to share your positive experience at ibis Hamburg City on TripAdvisor. We are delighted to hear that you had a pleasant stay and appreciated the value for your money. It's wonderful to know that you found our hotel easy to find with convenient parking in the basement. We're also pleased that you enjoyed the swift and good service at the reception, the cleanliness throughout the hotel, and the comfort of your room, especially the great queen bed. We appreciate your mention of the soundproofing on the 6th floor, providing a peaceful environment for your stay. Your feedback regarding the room amenities, work desk, and the breakfast options is valuable to us. We aim to provide a comfortable and efficient experience for both business and leisure travelers, and your positive comments indicate that we are on the right track. We appreciate your recommendation and look forward to welcoming you back for another great stay at ibis Hamburg City. Best regards, Carsten Woll Hotel Director ibis Hamburg City
Well located
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your detailed feedback regarding your recent stay at ibis Hamburg City. We appreciate your honest and constructive comments, as they help us identify areas for improvement and enhance the overall guest experience. We are pleased to hear that you found the hotel well-located, well-organized, and enjoyed the breakfast. However, we are sorry to learn about the challenges you faced during check-in and with the receptionist's approach. Your feedback regarding the receptionist's friendliness and the lack of a warm welcome is noted, and we will address this matter with our team to ensure a more welcoming experience for our guests. We appreciate your positive comments about the cleaners and the breakfast team, and we will make sure to share your compliments with them. Regarding the luggage storage situation, we apologize for any inconvenience caused. Your feedback is valuable, and we will review our procedures to find better solutions for our guests in similar situations. Thank you for being a member of the ALL - Accor Live Limitless program, and we are glad to hear that you would recommend it to others. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable experience. Best regards, Carsten Woll Hotel Manager ibis Hamburg City
In partnership with TripAdvisor
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