Description
Hotel extras
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Central location to many hotspots such as harbor, pier, city center, theater and more!
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Downtown location
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Free WiFi
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Private undercover car park
Our accommodation(s)
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Room
Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept
- 2 pers. max
- 16 m² / 172 sq ft
- Bedding 169 x Queen size bed(s)
Room
Room with 2 single beds equipped with the new bedding
- 2 pers. max
- 16 m² / 172 sq ft
- Bedding 63 x Twin bed(s)
Room
Standard Room with 1 double bed and sofa
- 3 pers. max
- 16 m² / 172 sq ft
- Bedding 1 x Queen size bed(s)
Room
Standard Room with 1 single bed
Non contractual photo
- 1 pers. max
- 16 m² / 172 sq ft
- Bedding 7 x Single bed(s)
- Most of the accommodation: Corner Room
Room
Standard Room with 1 kingsize bed
Non contractual photo
- 2 pers. max
- 18 m² / 193 sq ft
- Bedding 7 x Single bed(s)
- Accessible room
Room
Standard Room with 1 kingsize bed
Non contractual photo
- 2 pers. max
- 18 m² / 193 sq ft
- Bedding 7 x Single bed(s)
- Accessible room
Hotel location
ibis Hamburg City
Amsinckstrasse 3
20097 HAMBURG
Germany
GPS:53.548115, 10.009499
Access and transport
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HAUPTBAHNHOF
Railway station
Access: 500 m / 0.31 mi 10 min walk / 5 min drive
CRUISE TERMINAL
Ferries
Access: 1.9 km / 1.18 mi 20 min walk / 8 min drive
HAMBURG KREUZ SUED
Highway exit
Access: 3.5 km / 2.17 mi 7 min drive
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MARKTHALLE HAMBURG
Opera/symphony/concert hall
Access: 400 m / 0.25 mi 5 min walk / 2 min drive
HAFENCITY
Tourist attraction
Access: 500 m / 0.31 mi 5 min walk / 2 min drive
RATHAUS
Historic monument
Access: 1.2 km / 0.75 mi 15 min walk / 5 min drive
SPEICHERSTADT
Tourist attraction
Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive
STAATSOPER
Opera/symphony/concert hall
Access: 2 km / 1.24 mi 25 min walk / 8 min drive
ELBPHILHARMONIE
Opera/symphony/concert hall
Access: 2 km / 1.24 mi 25 min walk / 8 min drive
OPERETTENHAUS
Opera/symphony/concert hall
Access: 3 km / 1.86 mi 8 min drive
KOENIG DER LOEWEN
Opera/symphony/concert hall
Access: 4 km / 2.49 mi 15 min drive
NEUE FLORA
Opera/symphony/concert hall
Access: 5 km / 3.11 mi 15 min drive
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ELBE
River
Access: 300 m / 0.19 mi 2 min walk / 1 min drive
Lake
Access: 1.2 km / 0.746 mi 15 min walk / 5 min drive
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Restaurant and cafe district
Access: 1.5 km / 0.932 mi 20 min walk / 5 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Pets welcome
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- 100% Non Smoking Property
BAR
Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.
3 breakfasts
Our guest reviews
ΝΟ Showercreme for 2 days. Asked in written. no reaction. Had to ask from the reception
Customer review rating 3.0/5
Komninos K. Business - Confirmed reviews ALL
Dear Komninos K., Thank you for sharing your detailed feedback regarding your recent stay at ibis Hamburg City. I deeply regret to hear about your disappointing experience and the challenges you faced during your visit. Firstly, I would like to apologize for the inconvenience caused by the incomplete housekeeping service and the lack of prompt reactions to your requests. This is certainly not the level of service we aim to provide, especially to a loyal guest like yourself. Your comments will be shared with our team to ensure improvements are made immediately. Some housekeeper do not understand English, so they cannot read your notes. Regarding the luggage storage fee, I understand your frustration, and I truly value your perspective. While this policy is in place at our hotel, your feedback helps us re-evaluate its impact on guest satisfaction. I appreciate your candid review and hope you will consider giving us another chance to provide you with the service and experience you expect and deserve. Please feel free to reach out to me directly if you plan to stay with us again. I would be happy to ensure a much smoother and pleasant visit. Best regards, Hasan Karadas Hotel Manager ibis Hamburg City
Enjoy the stay
Customer review rating 4.0/5
Liang Solo - Confirmed reviews ALL
Dear Liang, Thank you for your positive review and for taking the time to share your experience! We’re glad to hear that you enjoyed your stay and appreciated our convenient location and tidy interiors. It’s great to know that most aspects of your visit, including check-in, breakfast, and cleanliness, met your expectations. Your feedback is highly valuable to us as we strive to ensure each guest has a pleasant experience. We hope to welcome you back to ibis Hamburg City in the future for another enjoyable stay. Best regards, Hasan Karadas General Manager ibis budget Hamburg City
Trip to Hamburg
Customer review rating 4.5/5
Paul Solo - Confirmed reviews ALL
Dear Paul, Thank you for your fantastic review of your stay at ibis Hamburg City! We're thrilled to hear that you appreciated our central location, the modern and comfortable design of our hotel, and the cleanliness both inside and around the property. It’s great to know you had a seamless booking process and that our friendly team made a positive impression during your stay. We're also delighted that the welcome drink met your expectations—it’s a pleasure to recognize our loyal ALL members. Your acknowledgment of our sustainability initiatives, such as reducing water waste, is greatly appreciated. Thank you for supporting our efforts in this area. We hope to welcome you back soon for another pleasant stay in Hamburg! Best regards, Hasan Karadas Hotel Manager ibis Hamburg City
Several issues
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to provide us with your detailed feedback. We sincerely apologize for the issues you encountered during your stay. Your comfort and satisfaction are very important to us, and it’s clear we fell short in some areas. We regret the inconvenience caused by the initial room assignment and the security issue with your room. Rest assured, we will thoroughly investigate this to ensure it does not happen again. Your comments about the Wi-Fi and breakfast offerings are appreciated and will be shared with the relevant teams for improvement. Additionally, we’ll focus on ensuring our staff continues to enhance their approachability and engagement with guests. Thank you for highlighting areas where we excelled, such as our team’s service and your check-in and check-out experiences. We hope you will give us another opportunity to make your next visit more enjoyable. Best regards, Hasan Karadas Hoteldirektor ibis Hamburg City
Well located, near t the central station
Customer review rating 2.5/5
Silvia D. B. Business - Confirmed reviews ALL
Dear Ms. d. B., Thank you for your feedback. We are sorry to hear that your stay with us was not as pleasant as usual, and we apologize for the issues with the cleanliness and the condition of your room. We are pleased to hear that our technical service was able to resolve the TV and shower problems promptly. We take your comments regarding the cleanliness of the carpet very seriously and will ensure that we improve our monitoring of this aspect. Our housekeeping team will be reminded to pay special attention to such details. We appreciate your kind words about our friendly staff, and we are glad you enjoyed our breakfast and Wi-Fi. We hope to welcome you back on your next visit and provide you with the high standard you expect from us. Best regards, Hasan Karadas Hotel Manager ibis Hamburg City
In partnership with TripAdvisor
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