ibis Hamburg City

ibis Hamburg City 3 stars

Customer review rating (ALL Rating) 4.2/5 2,010 reviews

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Hotel extras

  • "An ALLSAFE certified hotel"

  • Downtown location

  • Free WiFi

  • Private undercover car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Hamburg City

Amsinckstrasse 3
20097 HAMBURG
Germany

GPS:53.548115, 10.009499

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our accommodation(s)

Relax, enjoy a great night's sleep and focus on your work: All 252 rooms at the ibis Hamburg City hotel are soundproofed and have adjustable air conditioning, as well as free WIFI, a practical desk and a TV with a wide range of Sky channels.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,010 reviews

TripAdvisor Rating  4.0/5  1,085 reviews

Good Room

Customer review rating 4.0/5

Linda Couples - Confirmed reviews ALL

Its a god hotel With god breakfest

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carsten Woll Hoteldirektor / General Manager

Einfacher Check-in/out

Customer review rating 4.0/5

Franz Business - Confirmed reviews ALL

alles i. O.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carsten Woll Hoteldirektor / General Manager

Not to recomend!

Customer review rating 0.5/5

Patrick Business - Confirmed reviews ALL

Several other, better and cheaper options available in Hamburg. Dirty and low quality beds

Dear Mr. B. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Carsten Woll Hoteldirektor / General Manager

Good location

Customer review rating 3.5/5

T. W. M. Business - Confirmed reviews ALL

The hotel is very strategically located, with easy access to public transportation. Room was a bit cramped, but was clean & tidy.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carsten Woll Hoteldirektor / General Manager

Good location, bad experience with reception

Customer review rating 1.0/5

Pieter Business - Confirmed reviews ALL

generally nice hotel, stayed there a couple of times. This time had a bad experience... there were no towels in the room (which I discovered coming out of the shower :-)). Receptionist was less than helpfull and also not able to get me a taxi.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Carsten Woll Hoteldirektor / General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,320 reviews 8.8/10 Location
  • 1,671 reviews 5.4/10 Room
  • 1,283 reviews 8.3/10 Service
  • 37 reviews 8/10 WiFi
  • 1,260 reviews 8.2/10 Breakfast
  • 916 reviews 3.6/10 Comfort
  • 670 reviews 6.6/10 Cleanliness

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