Mercure Hotel Hamburg City 4 stars

Customer review rating (ALL Rating) 4.4/5 2,409 reviews

Best price
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Mercure Hotel Hamburg City - Image 1
Mercure Hotel Hamburg City - Image 2
Mercure Hotel Hamburg City - Image 3
Mercure Hotel Hamburg City - Image 4
Amsinckstr. 53, 20097 HAMBURG, Germany

Description

Hotel extras

  • Right across the street from the Harry Potter Theater

  • Spacious rooms (approx. 258-474 sq. ft.) in Superior, Privilege and Junior Suite categories.

  • Business and family hotel with ample parking and parking garage spaces.

  • New work meeting and event area with the latest lighting equipment for your creative events.

  • Central location near hotspots e.g. HafenCity, Landing Bridges, city center, theater and more!

Our accommodation(s)

Hotel location

Mercure Hotel Hamburg City

Amsinckstr. 53
20097 HAMBURG
Germany

GPS:53.545363, 10.0173

Telephone
Fax +49 40 23638155

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PIER - 1163

Moin and Ahoy in the PIER - 1163 Bistro. At dawn, when the port is resting, you can find the right mooring place. Hamburg tradition meets intl. classics, fresh-innovative-Hanseatic Hiss the sails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,409 reviews

TripAdvisor Rating  4.0/5  1,058 reviews

Good Stay

Customer review rating 4.0/5

Lee D. Business - Confirmed reviews ALL

As always, a great stay... !

Good stay, some hiccups

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Very nice staff, rooms are clean and spacious and the price is right. The neighborhood is pretty dicey with a big road, lots of construction and lots of homeless near there. Also the parking construction was a surprise after booking the room.

Great Stay at Mercure Hamburg CITY

Customer review rating 4.5/5

Natasa Business - Confirmed reviews ALL

Extremely satisfied, best reception staff and support I received in a long time. Thank you Mercure reception.

Dear Ms. P. We are very pleased about your words of praise. We will of course pass on your positive comments to our reception team. The satisfaction of our guests is the best reward for us, who work day after day to offer you impeccable service. We hope to welcome you back soon. With kind regards Thomas Buch Duty-Manager

Good Stay as always

Customer review rating 5.0/5

Andrew L. Business - Confirmed reviews ALL

Good service and excellent staff with a great updated and modern restaurant and bar menu

Dear Mr. L., Thank you for the very good rating you gave our hotel. We have passed on your kind appreciation of our staff to all employees. positive feedback is always a great motivation! We are pleased that you enjoyed your stay with us and hope that we can welcome you back to the Mercure Hotel Hamburg City soon! Until then, we wish you all the best - and see you next time. Best regards Thomas Buch Duty-Manager

Emily at Mercure Hamburg City Hotel was incredibly serviceminded

TripAdvisor rating 4.0/5

874emirab Business - TripAdvisor review

Emily at Mercure Hamburg City Hotel was incredibly helpful during my stay. With no taxis available due to a major event, she spent 40 minutes finding alternative transport options, even giving me an umbrella when walking was the last resort. Her dedication ensured I made my train on time—thank you, Emily!

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Other web-users rate our hotel

  • 1,153 reviews 8.3/10 Location
  • 1,741 reviews 7.3/10 Room
  • 1,570 reviews 8.2/10 Service
  • 21 reviews 7.6/10 WiFi
  • 1,267 reviews 8.4/10 Breakfast
  • 848 reviews 5.5/10 Comfort
  • 735 reviews 7.7/10 Cleanliness
  • 424 reviews 2.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.