Mercure Hotel Hamburg City

Mercure Hotel Hamburg City 4 stars

Customer review rating (ALL Rating) 4.4/5 2,050 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Spacious rooms (approx. 258-474 sq. ft.) in Superior, Privilege and Junior Suite categories.

  • Business and family hotel with ample parking and parking garage spaces.

  • New work meeting and event area with the latest lighting equipment for your creative events.

  • Central location near hotspots e.g. HafenCity, Landing Bridges, city center, theater and more!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Hamburg City

Amsinckstr. 53
20097 HAMBURG
Germany

GPS:53.545363, 10.0173

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PIER_1163

Moin and Ahoy in the PIER_1163 Bistro! At dawn, when the port is resting, you can find the right mooring place. Hamburg's tradition meets intl. classics: fresh-innovative-Hanseatic "Hiss the sails!"

Our accommodation(s)

The newly renovated 4-star Mercure Hotel Hamburg City offers Superior Rooms with twin beds, queen-size bed/sofa and comfortable Privilege Rooms/Junior Suites with king-size bed/sofa. All 187 rooms are air-conditioned and have free WIFI. Room night for 2 children up to 16 years of age in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,050 reviews

TripAdvisor Rating  4.0/5  1,015 reviews

Clean and quiet

Customer review rating 4.5/5

Mikko Business - Confirmed reviews ALL

The room was nice, clean, quiet, good TV, comfortable bed, had a safe, the only thing I was missing was a clothing iron. The cargo container doors used in the decoration were a bit strange but funny. Breakfast was not included in the price.

Dear Mikko T., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Team of Mercure Hotel Hamburg City

Very basic amenities

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

A free bottle of water and a kettle are usually standard amenities in a 4 stars hotel but it was missing. Room service would be a very nice addition.

Good stay

Customer review rating 4.5/5

B. W. Business - Confirmed reviews ALL

Wonderful

Nice stay, good rooms.

Customer review rating 4.0/5

Dennis Families - Confirmed reviews ALL

Nice hotel. City centre is easy to reach by the bus stopping in front of the doorstep.

Family friendly hotel

Customer review rating 4.5/5

S. O. Families - Confirmed reviews ALL

We stayed at Mercure for 3 nights. The room was a superior type, and was outfitted very comfortably. The room was made up as we arrived with a sleeping couch for the kids and a big bed for the adults. The kids got a little welcome present when we arrived and the staff was very child friendly. The big and scrumptious breakfast buffet had something for everyone, including lactose free and vegan varieties. It was a lovely stay.

Dear Syntke O., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Buch Duty-Manager

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Other web-users rate our hotel

  • 722 reviews 8.2/10 Location
  • 1,204 reviews 7.2/10 Room
  • 1,182 reviews 8.7/10 Service
  • 14 reviews 8.2/10 WiFi
  • 925 reviews 8.6/10 Breakfast
  • 518 reviews 6.4/10 Cleanliness
  • 516 reviews 5.4/10 Comfort
  • 292 reviews 9.3/10 Vibe

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