Mercure Hotel Hamburg City

Mercure Hotel Hamburg City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,766 reviews

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Hotel extras

  • An ALLSAFE certified hotel

  • Spacious rooms (approx. 258-474 sq. ft.) in Superior, Privilege and Junior Suite categories.

  • Business and family hotel with ample parking and parking garage spaces.

  • New work meeting and event area with the latest lighting equipment for your creative events.

  • Central location near hotspots e.g. HafenCity, Landing Bridges, city center, theater and more!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Hamburg City

Amsinckstr. 53


  • Hamburg Airport:  S1 HH Hauptbahnhof

  • S3 S31:  S3 S31 HAMMERBROOK

  • By plane

    BREMEN At 130km / 80 miles

  • By plane

    HAM International At 16km / 9 miles

  • By plane

    LUEBECK AIRPORT At 60km / 37 miles

  • By train

    HAMMERBROOK-CITY SUED At 0km / 0 miles

  • By train

    HAUPTBAHNHOF At 1km / 0 miles

GPS:53.545363, 10.0173

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Moin and Ahoy in the PIER_1163 Bistro! At dawn, when the port is resting, you can find the right mooring place. Hamburg's tradition meets intl. classics: fresh-innovative-Hanseatic "Hiss the sails!"

Our accommodation(s)

The newly renovated 4-star Mercure Hotel Hamburg City offers Superior Rooms with twin beds, queen-size bed/sofa and comfortable Privilege Rooms/Junior Suites with king-size bed/sofa. All 187 rooms are air-conditioned and have free WIFI. Room night for 2 children up to 16 years of age in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,766 reviews

TripAdvisor Rating  4.0/5  1,008 reviews

Certificate of excellence 2022


Customer review rating 3.5/5

Maurice Business - Confirmed reviews ALL

Convenient accommodation to stay while being in Hamburg for work.

Good upgrade…

Customer review rating 5.0/5

Erling B. Solo - Confirmed reviews ALL

Best stay, the renovation was very good.

well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

everything was okay

Cool rooms

Customer review rating 4.0/5

Kenny Business - Confirmed reviews ALL

Hotel was quiet, room was well decorated and clean.

Please provide tea/coffee facilities in room and review air conditioning functionality

Customer review rating 3.0/5

Elizabeth F. Business - Confirmed reviews ALL

Overall a good experience, however very disappointed with the lack of kettle/tea/coffee in the room which I've come to consider standard for even the cheapest hotels. The air conditioning was also very ineffective, a member of staff told my colleague it was still set to 'winter' even through the temperature outside was >20C.

Dear Elizabeth F., thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards from Hamburg, Emily Tiedge Front Office Manager T +49 (0) 40 23 63 8 100 E Mail : h1…

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