ibis Hamburg Alster Centrum

ibis Hamburg Alster Centrum 2 stars

Customer review rating (ALL Rating) 4.2/5 1,647 reviews

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Hotel extras

  • ALLSAFE Hygiene certified

  • 5-minute walk to the main train station

  • Directly on the River Alster

  • Right in the center

  • 24-hour reception desk

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16

GPS:53.556984, 10.004152

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar


Our bar is always there for you: we serve drinks, refreshments and hot drinks around the clock every day and! With live sporting events on Sky. Please understand that some service restrictions may occur.

Our accommodation(s)

For your own personal wellbeing, all 165 rooms have individually adjustable air conditioning. Soundproofing and innovative beds will ensure you enjoy a relaxing, restful night's sleep. With free WIFI and TV with a wide range of Sky channels.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,647 reviews

TripAdvisor Rating  4.0/5  1,553 reviews

Good for our purpose, well located

Customer review rating 4.0/5

Rhiannon Couples - Confirmed reviews ALL

We came for a few days away to visit the Christmas markets in Hamburg and after staying at ibis hotels previously, booked this one. When we paid, an extra £130 was taken from us and when asked why we were told it was as a credit if we ordered anything from the bar - we were never asked about this. Our room was basic but was all we needed, however the breakfast had a very limited choice and the bar was only open when asked for at reception or when the German World Cup game was being shown. We’d read online and on the information sheet in our room that snacks were available 24/7, however all three nights we stayed when we asked about food we were told there wasn’t any food being served. A bit disappointing but as we were only there for a place to sleep we can’t fault the room

Friendly staff, clean and close to train station

Customer review rating 4.5/5

Dan Solo - Confirmed reviews ALL

It was a comfortable stay, the staff were very helpful and was close to the station, which made it a lot easier for me on the day I had to leave

Nice stay, friendly staff

Customer review rating 4.0/5

Nicolai G. Couples - Confirmed reviews ALL

Staff was very nice and forthcomming. Chose hotel because of location. Rooms and breakfast were good and as expected.

Well located

Customer review rating 3.5/5

Brian Business - Confirmed reviews ALL

I like this hotel, and has sometimes stay there for 30 days - always 5 floor with view to see site

Well located

Customer review rating 3.5/5

Thomas Families - Confirmed reviews ALL

Mostly clean, friendly personal, carpets in public area look very used, breakfast good but equipment for waffles in bad shape

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Other web-users rate our hotel

  • 1,435 reviews 9.2/10 Location
  • 1,495 reviews 5.3/10 Room
  • 1,291 reviews 9/10 Service
  • 24 reviews 7.6/10 WiFi
  • 1,046 reviews 8.9/10 Breakfast
  • 832 reviews 3.2/10 Comfort
  • 572 reviews 6.1/10 Cleanliness
  • 282 reviews 5.9/10 Value

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