Ibis Hamburg Alster Centrum 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,807 reviews

Ibis Hamburg Alster Centrum - Image 1
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Description

Hotel extras

  • Eco-certified hotel in a prime location directly on the Alster

  • Hotel in St. Georg, just a 5-minute walk from the main train station

  • Modern, quiet rooms with comfortable Sweet Bed by ibis

  • Relaxed atmosphere where families are also welcome

  • 24-hour reception desk, parking garage and charging stations nearby

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16
20099 HAMBURG
Germany

GPS:53.556984, 10.004152

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Kiosk

Our virtual staff will provide you with an extensive range of snacks and drinks around the clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,807 reviews

Customer review rating 4.0/5

Birgit R. Families - Confirmed reviews ALL

Dear Birgit, Thank you so much for your lovely feedback! I’m thrilled to hear you enjoyed your stay and appreciated our prime location and breakfast offerings. I understand the room size and the lack of a kettle can be a bit challenging, and I’ll certainly take your suggestions to heart. We hope to welcome you back to ibis Hamburg Alster Centrum for another enjoyable visit! Gaby Schulz Hotel Manager

Customer review rating 4.0/5

Christelle P. Families - Confirmed reviews ALL

Dear Christelle, Thank you so much for your lovely feedback! I’m thrilled to hear that you found our hotel to be the perfect base for your Iron Man experience. It's always great to know our location can enhance your stay. We’d love to welcome you back for your next adventure! Warm regards, Gaby Schulz Hotel Director

Customer review rating 3.5/5

Mark L. Friends - Confirmed reviews ALL

Hallo Mark, vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Ihnen der Check-in und die Lobby gefallen haben und dass Sie mit dem Bettkomfort zufrieden waren. Es tut mir leid, dass die Raumtemperatur Ihren Aufenthalt beeinträchtigt hat. Wir nehmen solche Rückmeldungen ernst und werden versuchen, die Klimatisierung zu optimieren, damit sich unsere Gäste wohler fühlen. Ich hoffe, Sie besuchen uns bald wieder! Gaby Schulz Hoteldirektorin

Customer review rating 0.5/5

Henrik J. Families - Confirmed reviews ALL

Dear Mr. J., Thank you for sharing your feedback regarding the parking fees. I understand that the cost may seem high, and I regret that it impacted your experience. The parking is public. Your comments are valuable to us as we continuously strive to enhance our services. Sincerely, Gaby Schulz Hotel Manager

Customer review rating 4.5/5

Kurt C. Friends - Confirmed reviews ALL

Dear Kurt, Thank you for your positive feedback regarding our convenient location and the ease of booking and check-out. We are delighted to hear that you enjoyed your stay and found our services to your satisfaction. Best regards Sarah Schönwälder ibis Hamburg Alster Centrum

Other web-users rate our hotel

  • 1,187 reviews 9.4/10 Location
  • 1,104 reviews 5.3/10 Room
  • 908 reviews 8.8/10 Service
  • 16 reviews 4.4/10 WiFi
  • 622 reviews 8.5/10 Breakfast
  • 391 reviews 6.9/10 Cleanliness
  • 231 reviews 5/10 Value
  • 39 reviews 1.7/10 Bar

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