Ibis Hamburg Alster Centrum 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,797 reviews

Ibis Hamburg Alster Centrum - Image 1
Ibis Hamburg Alster Centrum - Image 2
Ibis Hamburg Alster Centrum - Image 3
Ibis Hamburg Alster Centrum - Image 4

Description

Hotel extras

  • Eco-certified hotel in a prime location directly on the Alster

  • Hotel in St. Georg, just a 5-minute walk from the main train station

  • Modern, quiet rooms with comfortable Sweet Bed by ibis

  • Relaxed atmosphere where families are also welcome

  • 24-hour reception desk, parking garage and charging stations nearby

Our accommodation(s)

Hotel location

Ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16
20099 HAMBURG
Germany

GPS:53.556984, 10.004152

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

LE BAR

Our virtual staff will provide you with an extensive range of snacks and drinks around the clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,797 reviews

Customer review rating 3.0/5

Martin K. Business - Confirmed reviews ALL

First got a room next the elevator, could thankfully change to a more silent one. What is really not acceptable, no hot water on last day.

Dear Martin, Thank you for your feedback regarding your stay. I apologize for the inconvenience you experienced with the room location and the hot water issue on your last day. We take guest comfort seriously and appreciate your comments as they help us improve our services. Sincerely, Gaby Schulz Hotel Director

Customer review rating 4.5/5

Boris W. Business - Confirmed reviews ALL

super Lage

Customer review rating 3.5/5

Abdelrahman M. Families - Confirmed reviews ALL

The hotel is very well located, but during our stay it is snowing and windy. So, actaually thr location was a disadvantage. As its impossible to reach to hotel expect by foot or taxi and during such cold weather it was a hugr suffering. The stay however was very comfortable. The most bad side is the hotel itself it feels like a ghost hotel no events no bar no people chatting was very dissappointing in that matter. Also snacks were super expensive to a only a 3 star hotel.

Dear Abdelrahman, Thank you for sharing your feedback regarding your recent stay at ibis Hamburg Alster Centrum. I am pleased to hear that you found our location convenient and your stay comfortable. I understand that the winter weather presented challenges in accessing the hotel, and I appreciate your patience during this time. We strive to create a welcoming atmosphere for all our guests, and I regret that you did not experience the lively ambiance we aim to provide. Regarding the pricing of snacks, we endeavor to offer quality options that reflect the local market, and your input is valuable as we continuously review our offerings. Thank you once again for your comments, and we hope to have the opportunity to welcome you back in the future. Gaby Schulz Hotel Director

Customer review rating 4.0/5

Tatjana K. Solo - Confirmed reviews ALL

everything was great, except air in the room. Headaches every morning, very bad ventilation, no good air conditions

Dear Tatjana, Thank you for your positive feedback regarding your stay. I regret to hear about the air quality issues you experienced in your room. We appreciate your comments, as they help us continuously improve our services. Sincerely, Gaby Schulz Hotel Director

Customer review rating 3.5/5

Lucian P. Families - Confirmed reviews ALL

The room was cold and very hard to heat inside.

Sehr geehrter Herr P., vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie in Ihrem Zimmer Schwierigkeiten mit der Temperaturregelung hatten. Wir werden Ihre Anmerkung im Rahmen unserer regelmäßigen Überprüfungen der Zimmerbedingungen berücksichtigen. Mit freundlichen Grüßen, Gaby Schulz Hoteldirektorin

Other web-users rate our hotel

  • 1,265 reviews 9.5/10 Location
  • 1,182 reviews 5.4/10 Room
  • 970 reviews 8.7/10 Service
  • 15 reviews 5.5/10 WiFi
  • 683 reviews 8.8/10 Breakfast
  • 408 reviews 7/10 Cleanliness
  • 263 reviews 5/10 Value
  • 46 reviews 2.3/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Hamburg