ibis Hamburg Alster Centrum 2 stars

Customer review rating (ALL Rating) 4.3/5 2,327 reviews

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ALLSAFE approved hotel

Hotel extras

  • ALLSAFE Hygiene certified

  • 5-minute walk to the main train station

  • Directly on the River Alster

  • Right in the center

  • 24-hour reception desk

Our accommodation(s)

Hotel location

ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16

GPS:53.556984, 10.004152

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property


Our bar is always there for you: we serve drinks, refreshments and hot drinks around the clock every day and! With live sporting events on Sky. Please understand that some service restrictions may occur.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,327 reviews

TripAdvisor Rating  4.0/5  1,568 reviews

Good stay

Customer review rating 4.5/5

Russell Families - Confirmed reviews ALL

Well located, clean, friendly & helpful staff

My usual location during business trips to Hamburg

Customer review rating 4.0/5

Daveg Business - Confirmed reviews ALL

Clean, comfortable and well located

Very well located.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Clean and tidy with friendly staff

Quiet and well located

Customer review rating 4.5/5

Graeme Solo - Confirmed reviews ALL

The hotel is well located less then 10 minutes from the main station and near the Alster. The room was clean and perfectly adequate for a short stay

Everything it needed to be

Customer review rating 4.0/5

Lewis Couples - Confirmed reviews ALL

The hotel gave basically everything it needed to - it was a short distance from the central station and other amenities; the breakfast was surprisingly good quality, well-stocked, fresh, clean; the room was clean as well, bed surprisingly comfortable for how basic it was and plenty of power points. All of the front of house staff were extremely personable and efficient (for example, we had extra pillows in a flash when we asked for them). We didn’t spend much time at the hotel as we were out and about, visiting attractions and so on. If you plan on doing the same or you will be using it as a place to stay between business meetings, it is perfect. If you expect to spend a lot of time at the hotel and want some fancy extras, a grand room and an aesthetic dining hall, then this isn’t the hotel for you. But if you need somewhere safe, secure, warm and dry to recharge and refuel before getting out and enjoying Hamburg, this is the place for you. The only thing that stopped me from being extremely satisfied is that there were no fans available. I realise this is likely an odd request, especially in winter, but I attempted to make this way ahead of time and unfortunately it was unfulfilled by arrival. When I asked a receptionist about this, apparently they had none, which again was disappointing as I had tried to get this organised weeks in advance. Other than that, couldn’t have faulted it I don’t think!

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Other web-users rate our hotel

  • 1,839 reviews 9.4/10 Location
  • 1,898 reviews 5.8/10 Room
  • 1,578 reviews 8.7/10 Service
  • 29 reviews 7.7/10 WiFi
  • 1,274 reviews 9.1/10 Breakfast
  • 718 reviews 7/10 Cleanliness

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