Ibis Hamburg Alster Centrum 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,834 reviews

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Ibis Hamburg Alster Centrum - Image 1
Ibis Hamburg Alster Centrum - Image 2
Ibis Hamburg Alster Centrum - Image 3
Ibis Hamburg Alster Centrum - Image 4
Holzdamm 4-12 + 16, 20099 HAMBURG, Germany

Description

Hotel extras

  • Eco-certified hotel in a prime location directly on the Alster

  • Hotel in St. Georg, just a 5-minute walk from the main train station

  • Modern, quiet rooms with comfortable Sweet Bed by ibis

  • Relaxed atmosphere where families are also welcome

  • 24-hour reception desk, parking garage and charging stations nearby

Our accommodation(s)

Hotel location

Ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16
20099 HAMBURG
Germany

GPS:53.556984, 10.004152

Telephone
Fax +49 40 24829999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

LE BAR

Our bar is always there for you: we serve drinks, refreshments and hot drinks around the clock every day and! With live sporting events on Sky. Please understand that some service restrictions may occur.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,834 reviews

TripAdvisor Rating  3.8/5  1,585 reviews

Customer review rating 4.0/5

Tatjana K. Solo - Confirmed reviews ALL

everything was great, except air in the room. Headaches every morning, very bad ventilation, no good air conditions

Dear Tatjana, Thank you for your positive feedback regarding your stay. I regret to hear about the air quality issues you experienced in your room. We appreciate your comments, as they help us continuously improve our services. Sincerely, Gaby Schulz Hotel Director

Customer review rating 3.5/5

Lucian P. Families - Confirmed reviews ALL

The room was cold and very hard to heat inside.

Sehr geehrter Herr P., vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie in Ihrem Zimmer Schwierigkeiten mit der Temperaturregelung hatten. Wir werden Ihre Anmerkung im Rahmen unserer regelmäßigen Überprüfungen der Zimmerbedingungen berücksichtigen. Mit freundlichen Grüßen, Gaby Schulz Hoteldirektorin

Customer review rating 4.0/5

David K. Couples - Confirmed reviews ALL

Good location for the central station and the metro, or walking to the main town square. Standard facilities as expected for an ibis.

Dear David, Thank you for taking the time to share your positive experience at ibis Hamburg Alster Centrum. We are pleased to know that you appreciated our central location and the facilities we offer. Your feedback is valuable to us, and we look forward to welcoming you back in the future. Gaby Schulz Hotel Manager

Customer review rating 5.0/5

Nilay A. Solo - Confirmed reviews ALL

Well located, clean and kind staff

Dear Nilay, Thank you for your kind words regarding our location, cleanliness, and staff. We are pleased to know that you had a positive experience at ibis Hamburg Alster Centrum. Your feedback is greatly appreciated and motivates us to maintain our high standards. Gaby Schulz Hotel Director

Customer review rating 3.5/5

David T. Couples - Confirmed reviews ALL

Normal lbis hotel near to central station. Well located and easy to get to most attractions. No tea and coffee in rooms but available downstairs in lobby. Can’t comment on breakfast as it cost 19 euro per person in hotel and there were plenty of local options nearby. Front of hotel is noisy …. But comfortable beds.

Sehr geehrter Herr T., vielen Dank für Ihre Rückmeldung. Es freut uns, dass Sie die zentrale Lage unseres Hotels und die Komfortabilität der Betten geschätzt haben. Wir bedauern, dass der Lärm an der Vorderseite des Hotels Ihren Aufenthalt beeinträchtigt hat. Zudem bieten wir Tee und Kaffee im Lobbybereich an, um unseren Gästen eine angenehme Atmosphäre zu schaffen. Ihre Anmerkungen zu den Frühstückskosten wissen wir zu schätzen und werden diese in unsere Überlegungen einbeziehen. Mit freundlichen Grüßen, Sarah Schönwälder ibis Hamburg Alster Centrum

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Other web-users rate our hotel

  • 1,293 reviews 9.5/10 Location
  • 1,222 reviews 5.4/10 Room
  • 1,011 reviews 8.8/10 Service
  • 15 reviews 5.5/10 WiFi
  • 709 reviews 8.8/10 Breakfast
  • 439 reviews 6.8/10 Cleanliness
  • 271 reviews 5.2/10 Value
  • 45 reviews 2.5/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.