25hours Hotel Altes Hafenamt

♥️RECOMMENDED🥰 You want a unique place, a special atmosphere, a magical feeling land you like design and young elegant architecture & design! Then 25hours hôtel Altes Hafenamt is yours. You’re going to love it. On the picture the extra large room. 1x bike free of use. Sauna available in the sister hotel 2 mn away. Don’t hesitate, just book!

Very stylish hotel, in the old port area of Hamburg. The hotel has a good restaurant and a great bar, with a nice outdoor area. Great staff, very helpful. The hotel and rooms are very stylish, interesting, and clean. There's plenty of restaurants, and bars either within a minute or two of the hotel, with others being a few minutes walk. There's also a couple of small supermarkets within a minute of the hotel. A couple of bakeries nearby also offer an alternative for breakfast. the area is quiet, full of heritage, and is only a 15 minute walk to the city centre. I rented an electric scooter, just outside the hotel, making the journey into the city centre just a few minutes. only two things I'd recommend, firstly an iron and ironing board in the room. and a slightly better range of beers in the Bar. The Germans make some of the best beers in the world, it would have been nice to have a larger option. Overall this is a great hotel, not formal in the way of a business hotel, much more interesting than that.

So cool hotel in an old building surrounded by only new cool buildings. Had a quiet and beautifully decorated room overlooking the garden - a garantie for a good night’s sleep. Nice bar and efficient and attentative staff. I especially liked the humour in the furnishing and decorating of the whole hotel. Beautiful and witty! We’ll come again.

I've been an Accor Platinum for many years, but I rarely see bad hotels like the "25hours Hotel Hamburg Altes Hafenamt". Stylish hotel, but the basic things of the hotel are at a very low amateur level. As many have already written in reviews earlier, there is no normal light in the rooms, semi-darkness. It's impossible to even shave in the bathroom, it's so dark, there is no extractor fan. The air conditioner blows directly on the bed, I woke up in the morning with a sore throat. The elevator did not go to my floor, I had to carry my suitcases on myself. The bed linen is so old that there are holes. Interns or just very lazy young people work at the reception. At check-in the staff member was not told anything about the hotel. When checking out from the hotel in the morning, the employee left somewhere, we waited for him for a long time. The employee came dissatisfied, probably we prevented him from resting. It would probably be good to send the hotel management for training, for example, to "25hours Hotel Indre By Copenhagen", so that they understand what a great hotel should be.

Housekeeping staff continuously tried to kick us out of the rooms from 8:45 AM on checkout-day (regular checkout-time is 12 noon); entry of staff into room without knocking; staff started room cleaning (before 12 PM) although haven’t checked out yet and our belongings still were in the room; dirty towels provided in rooms; a sock of a previous guest was in the room on arrival. Disappointing and inappropriate customer service after feedback was given. The interior of the hotel and the rooms is very nice and unique. Staff at the bar and in the restaurant were very friendly and obliging!