25hours Hotel Hamburg Altes Hafenamt

TripAdvisor rating 4.5/5 474 reviews

25hours Hotel Hamburg Altes Hafenamt - Image 1
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Osakaallee 12, 20457 HAMBURG, Germany

Description

Hotel extras

  • NENI restaurant

  • The Boilerman Bar

  • Library - mare Schmökerstube at the 25hours Hotel Altes Hafenamt

  • Access to the sauna at the 25hours Hotel HafenCity

  • Free high-speed WIFI

Our accommodation(s)

Hotel location

25hours Hotel Hamburg Altes Hafenamt

Osakaallee 12
20457 HAMBURG
Germany

GPS:53.5422781, 9.9984229

Telephone
Fax +49 40 257777888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

NENI

A culinary mosaic of Persian, Arabic, Moroccan, Israeli and Turkish influences. The NENI classics are mixed with locally sourced ingredients. The concept of Haya Molcho and her sons is based on sharing and enjoying meals together.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  474 reviews

Certificate of excellence 2024

Average or below

TripAdvisor rating 2.0/5

PhilipYos TripAdvisor review

We excepted great things from this property, but were disappointed. Everything were very much average or below. Staff were below standard for a 4/5 star hotel. Some furniture in room was just cheap-and not very hip. We had an ugly arm chair with a cheap IKEA cover thrown over it. Finding the entrance was a challenge, we ended up finding our way in through a parking garage, why not put up proper and clear signage ???? Having to wait long for the room to be cleaned. Mattress felt old and worn. We didn't really met any staff that made us feel welcome, most looked down whenever approached (reception/bar/breakfast). The breakfast offering very much smaller than expected, staff were not interested in explaining the concept, and mostly gone to the back. We ended leaving early as no one around to take our breakfast order. Many great hotels in Hamburg. This is not one of them.

Thank you for taking the time to share your feedback. Best Patrick Moreira General Manager

3 nights in September - great all-round hotel - a little expensive.

TripAdvisor rating 4.0/5

SteveH493 TripAdvisor review

We love the 25hr hotels and have stayed in 2 others. We had a large room (35m2) that was great and on the first level. Staff were great, location fantastic as it is very close to the UBahn and is in a good/safe area of Hamburg. The hotel has a great restaurant and bar too. Positives room was great and well-decked out. staff friendly location was very easy and close to all areas of Hamburg via UBahn Negatives It was more expensive that I expected for Hamburg. We were on 1st floor and could hear the noise from the music in the Neni restaurant every night til 10.30. (mostly the music) Would definitely stay again if the prices were right.

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

A credit to the 25hrs Family - weekend stay in Hamburg

TripAdvisor rating 5.0/5

Adventure60578691567 Families - TripAdvisor review

My mother (76) and I (46) LOVED our stay with at 25hrs Hafen City. There are two properties next to each other with a larger complex in a modern building next door. We stayed in the heritage building. It has a lift up to the accomodation floors and down to the restaurant which was a great help with her knee. Food was amazing, staff were very helpful especially given our limited German. Location was very walkable to all main sites and we felt very safe. Rooms were clean and eclectically appointed with comfortable bedding. Only constructive item would be a bit more lighting in bathroom but otherwise we loved everything about it and would stay again and recommend.

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Wonderful stay at 25hours Hotel Altes Hafenamt!

TripAdvisor rating 5.0/5

SeanyWest3 TripAdvisor review

I had an absolutely wonderful stay at 25hours Hotel Altes Hafenamt! Upon arrival, Leona at the front desk greeted me warmly and ensured a smooth and pleasant check-in process. She offered us a wealth of recommendations for local sights and attractions, including dog-friendly options, which we truly appreciated. The breakfast buffet was excellent, featuring a wide variety of delicious choices to kickstart the day. Throughout my stay, the entire staff remained attentive and accommodating, meeting all my needs with efficiency and warmth. The hotel's pet-friendly policy was another highlight, making it an ideal choice for travelers with furry companions. I highly recommend 25hours Hotel Altes Hafenamt for its outstanding service, excellent amenities, and genuine hospitality. The decor was charming, contributing to an overall delightful hotel experience.

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

Excellent location, service and stat

TripAdvisor rating 5.0/5

outofthelight Friends getaway - TripAdvisor review

I very much enjoyed my stay at 25hours Hotel Altes Hafenamt. It was only a 1-night stay (they were fully booked the night after), but I would be very happy to return. The location is great, in the cool HafenCity, and central - I am InterRail-ing and walked to and from the main station and all my sightseeing. As others have described on here, they have so many details interior-wise that contribute to the atmosphere and experience (you should experience it, so I won’t disclose all the surprises). I loved my room (the floor plan is not particularly efficient, but it was very nice, and had a cool feel about it). The bed was very comfy, and just what I needed after a long journey. They don’t have a gym, but have a cooperation with a very nice gym next door, which one can visit for 8EUR/day. I appreciate Nils at front desk organizing that for me in a very welcoming manner even before I arrived. I did not opt for breakfast, but had dinner in their restaurant Neni. Also Neni has a cool feel to it, and service was good - but I wasn’t as excited about Neni as I was about the restaurant named Heimat next-door. Also not a big issue, but on my day of departure, housekeeping was a bit too insistant on trying to enter the room before my check-out. All in all, a very nice stay, and I would be more than happy to return soon. Also, apologies for bothering you with a forgotten item in my room, but I guess it means I have to return via Hamburg also :-)

Thank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best Patrick Moreira General Manager

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Other web-users rate our hotel

  • 248 reviews 9.3/10 Location
  • 354 reviews 7.3/10 Room
  • 287 reviews 9.3/10 Service
  • 208 reviews 9.2/10 Breakfast
  • 188 reviews 9.5/10 Vibe
  • 149 reviews 8.2/10 Comfort
  • 97 reviews 8.1/10 Food
  • 90 reviews 8.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.