ibis budget Hamburg City 1 star

Customer review rating 4.2/5 6,081 reviews

ibis budget Hamburg City
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+ 12 Services
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Room 1

Number of guests
Children's age

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
  • Self-service catering
Leisure and activities
  • Bike rack facilities (Nearby)
Business services
  • Self service business centre

Hotel location

ibis budget Hamburg City

Amsinckstrasse 1
20097
hamburg
germany

Tel: +4940271434620

Fax: (+49)40/271434625

Contact email

Check-in from 14h00

Check out up to 12h00

  • HVV :  112 STEINSTRAßE

  • HVV/UNDERGROUND :  U1 STEINSTRAßE

  • By plane

    HAM FUHLSBUETTEL At 12km / 7.46 miles

  • By boat

    CRUISE TERMINAL At 1.9km / 1.18 miles

  • By car

    HAMBURG KREUTZ SUED At 3.5km / 2.17 miles

  • By train

    HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS :53.548057, 10.00887

Our accommodations

Standard room with a double bed and a loft bed

  • Max. number of persons: 3
  • Area: From 13 / 140 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Standard room with a double bed.

  • Max. number of persons: 2
  • Area: From 13 / 140 sq ft
Rooms

Our guest reviews for
ibis budget Hamburg City

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

6,081 reviews

tripadvisor

TripAdvisor Rating 4.0/5

952 reviews

Like usual

Customer review rating 4.2/5

Detlev Business - 27/02/2020 Confirmed reviews ALL

Friendly Personell, fast check in, good room, nice bed, hot shower, acceptable breakfast. Good, like many many times before.

Dear Detlev, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Very clean hotel in a good location

Customer review rating 4.2/5

Scott Friends - 23/02/2020 Confirmed reviews ALL

Check in was very quick and straight forward with a large group. Good facilities, rooms very clean and staff very helpful.

Dear Scott, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Great team and good location

Customer review rating 4.2/5

Farid Solo - 17/02/2020 Confirmed reviews ALL

The staff was kind and ready to answer all your questions. The hotel is clean and located close to town centre and Hamburg train station. Overall, a very good experience!

Dear Farid, We very much appreciate your comments regarding your stay at the ibis budget Hamburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carsten Woll Direktor

Very central, very quiet, very clean hotel

Customer review rating 4.2/5

Evi B. Families - 18/01/2020 Confirmed reviews ALL

Friendly reception staff. The bathroom fixtures are of very good quality and there is good water pressure. For a short stay, this is more than adequate and the price is remarkably low.

Good New year

TripAdvisor rating 4.0/5

Emma C Couples - 05/01/2020 TripAdvisor review

We stayed over New years Eve. Perfect location, walking distance to Everything. Nice breakfast buffet for cheap money. You get what you see with the room. Nice room service. Big showet but in room but toilet separate.

Very comfortable clean and affordable

Customer review rating 4.2/5

Jamie Couples - 04/01/2020 Confirmed reviews ALL

Fantastic, comfortable and great value

Overall very experience

Customer review rating 4.2/5

Lise Friends - 02/01/2020 Confirmed reviews ALL

Great breakfast, nice and clean rooms

Excellent breakfast, rooms always tidy.

Customer review rating 4.2/5

Gerhardus T. Couples - 26/12/2019 Confirmed reviews ALL

The room was well maintained and serviced daily. The breakfast was excellent, and there was a wide variety. Staff at Reception was also very friendly and was willing to help.

Noisy

Customer review rating 4.2/5

James Couples - 23/12/2019 Confirmed reviews ALL

Not good sleep. With the window closed, there was enough difference in air pressure on either side of the building for a loud shrieking draft to be emitted from the edge of the door. With the window open, that noise stopped but we had to endure the noisy train tracks outside. Bed was ok, but pillows were thin and uncomfortable. Toilet walls were dirty.

Dear JAMES B., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

Pretty nice

Customer review rating 4.2/5

David Solo - 22/12/2019 Confirmed reviews ALL

Nice room, wish the beds had duvet covers instead of sheets.

Mr

Customer review rating 4.2/5

Bjarne J. Families - 16/12/2019 Confirmed reviews ALL

You get what you pay for. Clean rooms, good beds and good value for money breakfast.

Great

Customer review rating 4.2/5

Anonymous Families - 10/12/2019 Confirmed reviews ALL

The room was comfortable, the breakfast was good and staff were really helpful and friendly.

Bathroom walls were dirty

Customer review rating 4.2/5

Sid Business - 09/12/2019 Confirmed reviews ALL

I liked the location and price. Sadly, the wall in the bathroom had brown marks. During checkout, the person at front desk was not positive. But on a more positive note, the person during checkin was really helpful

Dear SIDHARTH B., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor

It was ok

Customer review rating 4.2/5

Vincent Families - 04/12/2019 Confirmed reviews ALL

The reception was great, but our rooms were super hot and we couldn't really open the windows because of the train station.

Dear VINCENT T., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carsten Woll Direktor
Customer review rating 4.2/5

Anonymous Solo - 02/12/2019 Confirmed reviews ALL

Quite central and good value for money. The room was big enough and confortable bed. Ibis standards.

Enjoyed My Stay at the Ibis in Hamburg

Customer review rating 4.2/5

Philby Business - 27/11/2019 Confirmed reviews ALL

The room was clean and tidy. The bed was firm which I like. The staff were friendly and the breakfast was good. Not sure about the shower in the bedroom but it did the job.

Customer review rating 4.2/5

Anonymous Couples - 26/11/2019 Confirmed reviews ALL

Check in was slow because another guest was dithering

Modern, clean, convenient location

Customer review rating 4.2/5

Anonymous Families - 18/11/2019 Confirmed reviews ALL

We stay often at ibis hotels and know what to expect regarding service and rooms: basic, but modern and clean. The room was quiet enough despite it facing the railway tracks. The location close to the main railway station and U-bahn was a plus. I find the price just a bit high but still below the average for such location.

.

As expeted, except for the A/C

Customer review rating 4.2/5

Mr. R. N. Solo - 13/11/2019 Confirmed reviews ALL

My stay was as expected for a Budget Ibis, but there was one problem - the air-conditioning in room 423 was not working properly, and the room was very hot. I noticed that the room-staff had left the window open when I returned, so I assume that this was passed on to the maintenance staff ?

Nice and clean hotel with friendly personnel.

Customer review rating 4.2/5

Helmut Couples - 12/11/2019 Confirmed reviews ALL

Arrival, parking and check-in was easy going. The room was already available, so we could drop of our language. Perfect. Room was clean, everything works. Hot shower. There is no more you need.

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