ibis budget Hamburg City 1 star

Customer review rating (ALL Rating) 4.3/5 968 reviews

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Description

Hotel extras

  • Downtown location

  • WIFI

  • Parking garage

  • Sweet bed

  • Central location to many hotspots such as harbor, pier, city center, theater and more!

Our accommodation(s)

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Room 1

Hotel location

ibis budget Hamburg City

Amsinckstrasse 1
20097 HAMBURG
Germany

GPS:53.548057, 10.00887

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  968 reviews

Customer review rating 3.5/5

Tobias B. Friends - Confirmed reviews ALL

Dear Tobias, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room comfortable, appreciated its cleanliness, enjoyed our breakfast, and experienced friendly service from our team. At the same time, we sincerely apologise for the issue with the air conditioning. We understand how uncomfortable this must have been, especially during the hot weather, and we regret that it affected your stay. Please be assured that we take your feedback seriously and will continue to monitor and address such issues to improve our guests' comfort. We appreciate your honest comments and hope to have the opportunity to provide you with a much more enjoyable stay on your next visit to Hamburg. Mit freundlichen Grüßen, Hasan Karadas Hoteldirektor ibis budget Hamburg City

Customer review rating 4.5/5

Russell M. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Carolyn F. Solo - Confirmed reviews ALL

Dear Ms. F., thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you found our team friendly and efficient and that you appreciated the shower facilities in your room. At the same time, we are very sorry to read about your experience regarding the condition of the pillow and the overall room comfort. Please be assured that this does not reflect our usual standards, and we take your comments very seriously. Your feedback has been shared with our housekeeping team for immediate review and follow-up. We also appreciate your comments regarding room amenities and breakfast, as they help us to better understand our guests’ expectations and improve our services. Of course we have hard boiled eggs on the buffet. We regret that your stay did not fully meet your expectations and hope we may have the opportunity to provide you with a more comfortable experience in the future. Kind regards, Hasan Karadas Hotel Manager ibis budget Hamburg City

Customer review rating 5.0/5

Matthew B. Couples - Confirmed reviews ALL

Dear Mr. B., thank you very much for your excellent review and for sharing your experience with us. We are delighted to hear that you appreciated our great location close to the train station and found the room perfectly suited to your needs. It is also nice to know that the separate bathroom and toilet added to your comfort during your stay. Your positive feedback regarding cleanliness, value for money, and our overall service is highly appreciated and will be shared with the team. We also thank you for your additional ratings and comments, which help us to continuously improve our guest experience. We would be very happy to welcome you back to ibis budget Hamburg City on your next visit to Hamburg. Kind regards, Hasan Karadas Hotel Manager ibis budget Hamburg City

Customer review rating 4.0/5

Arturas D. Families - Confirmed reviews ALL

Sehr geehrter Herr D., vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus ibis budget Hamburg City so ausführlich zu bewerten. Es freut uns sehr, dass Sie insbesondere die frisch renovierten Zimmer, die Sauberkeit, die Lage sowie die Freundlichkeit unseres Teams positiv hervorheben – besonders schön zu hören, dass auch Ihre Kinder sich im Etagenbett wohlgefühlt haben. Gleichzeitig danken wir Ihnen für Ihr konstruktives Feedback zum Frühstücksangebot. Ihre Hinweise zu einer größeren Auswahl an gesunden Komponenten nehmen wir sehr ernst und geben diese intern weiter, um unser Angebot weiter zu optimieren und besser auf unterschiedliche Bedürfnisse unserer Gäste einzugehen. Wir würden uns freuen, Sie bei einem zukünftigen Aufenthalt erneut bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Hasan Karadas Hoteldirektor ibis budget Hamburg City

Other web-users rate our hotel

  • 1,583 reviews 9.1/10 Location
  • 1,934 reviews 5.2/10 Room
  • 1,077 reviews 9/10 Service
  • 22 reviews 7.8/10 WiFi
  • 1,140 reviews 3.2/10 Comfort
  • 964 reviews 7.6/10 Breakfast
  • 754 reviews 7.7/10 Cleanliness
  • 23 reviews 8.9/10 Bar

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