Fairmont Hotel Vier Jahreszeiten 5 stars

Dear Guest, Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to learn that you enjoyed your stay. It's especially nice to read that you're highlighting our team in such a positive light. That's the best compliment our colleagues could receive. We sincerely appreciate your recommendation and very much look forward to welcoming you back to the Hotel Vier Jahreszeiten Hamburg on your next visit to the city. With kind regards from the Binnenalster, Lilly Ehrenberg Guest Relations

Dear Mr. G., Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to learn that you enjoyed such a memorable stay and that our warm welcome, beautiful lake view room, and the unique atmosphere of our hotel contributed to making your visit special. It is especially rewarding to know that you appreciated our fantastic location and that your experience at Grill was truly exceptional. A special thank you for recognizing Anton, our trainee from our Front Office team. We are thrilled to hear that he made such a positive impression by arranging a lovely room for you and personally introducing you to our hotel. Providing genuine and attentive hospitality is at the heart of what we do, and your kind words are a wonderful acknowledgment of his efforts. We will be delighted to share your compliments with him. We sincerely appreciate your recommendation and very much look forward to welcoming you back to the Hotel Vier Jahreszeiten Hamburg on your next visit to the city. With kind regards from the Binnenalster, Tamara Brand Guest Relations

Dear Ms. M., Thank you very much for taking the time to share your feedback following your recent stay at the Hotel Vier Jahreszeiten Hamburg. First and foremost, we would like to express our sincere gratitude for your loyalty. Knowing that this was already your 25th stay with us over the past four years is truly an honour, and we are delighted that room 121 continues to feel like a special home away from home for you. It is wonderful to hear that you once again enjoyed your evenings in our Wohnhalle and that both the cuisine and service left such a positive impression. We are equally pleased that you appreciated the breakfast experience and the attentive service provided by our team. Your kind recognition of our colleague in the Wohnhalle as well as at our breakfast will certainly be shared with them. They will be delighted to know that their efforts contributed so positively to your stay. At the same time, thank you for bringing the matter regarding the coffee capsules and clean cups in your room to our attention. Please accept our apologies for this oversight. This is certainly not in line with our usual standards, and we will review the matter with our team to ensure greater attention to these details in the future. We are very pleased that, despite this inconvenience, you had an enjoyable stay and already look forward to returning. It is always a great pleasure to welcome you to Hamburg, and we are already looking forward to your next visit. With kind regards from the Binnenalster, Tamara Brand Guest Relations

Dear Guest, Thank you very much for taking the time to share your wonderful feedback following your stay at Fairmont Hotel Vier Jahreszeiten Hamburg. We are truly delighted to learn that our hotel feels like a home away from home for you. There is hardly a greater compliment we could receive, and it means a great deal to us to know that you feel so comfortable and well cared for during your visits. Your kind words regarding the professionalism and warmth of our team are especially appreciated. We will be delighted to share your compliments with all of our colleagues, who are dedicated every day to creating memorable and personalized experiences for our guests. It is a pleasure to know that every aspect of your stay met your expectations and contributed to such a positive overall experience. Your outstanding ratings and recommendation are a wonderful source of encouragement for our entire team. Thank you once again for your loyalty and trust. We very much look forward to welcoming you back to Fairmont Hotel Vier Jahreszeiten Hamburg in the near future. With best regards from the Inner Alster, Linus Jonen Hotel Guest Relations