Fairmont Hotel Vier Jahreszeiten 5 stars

Customer review rating (ALL Rating) 4.9/5 2,213 reviews

Fairmont Hotel Vier Jahreszeiten - Image 1
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Description

Hotel extras

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

Our accommodation(s)

Hotel location

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
Germany

GPS:53.555603, 9.991689

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,213 reviews

TripAdvisor Rating  4.7/5  2,200 reviews

Certificate of excellence 2025

Exceptional facial treatment by Annika

TripAdvisor rating 5.0/5

Curiosity18762195596 TripAdvisor review

I would like to thank Annika for an exceptional facial treatment at the SPA in Hotel Vier Jahreszeiten. She truly has amazing hands — skilled, gentle, and deeply relaxing. Her professionalism and warm presence made the experience unforgettable. Her service goes far beyond five stars — it is clearly 7-star quality. Annika is a treasure to the SPA, and I would highly recommend her.

Wonderfull experience!

TripAdvisor rating 5.0/5

Kittie D TripAdvisor review

We visited this hotel in early December, and it was already beautifully decorated for Christmas, creating a very warm and festive atmosphere. Everything in this hotel is exactly as you would expect: the staff is extremely attentive (yet not formal or stiff), the rooms are spotless, and even the smallest details are taken care of — especially during turndown service. We truly felt very welcome. A great additional feature is the spacious gym, which is fully equipped. We stayed in a room with a balcony overlooking the lake, which made our stay even more enjoyable

Customer review rating 5.0/5

Susanne C. Couples - Confirmed reviews ALL

We just love Angelo from the "Living room" ( tearoom) - bad side: just a few small issues like one of the sinks, did not let the water out - no clean cups for coffe, no coffee or sugar at the "coffee" station- BUT the staff took care of it quickly!

Dear Mrs. C., Thank you very much for sharing your kind feedback regarding your stay at Hotel Vier Jahreszeiten in Hamburg. We are thrilled to hear that you enjoyed your time in our Wohnhalle and that Angelo made such a positive impression. We also appreciate your notes regarding the minor issues with the sink and coffee station. We are glad that our team could quickly resolve these matters for you, and your feedback helps us ensure an even smoother experience for our guests in the future. It is wonderful to know that you had a fantastic stay, and we very much look forward to welcoming you back to the Hotel Vier Jahreszeiten soon. Best regards from the Inner Alster Lake Charlotte Viktoria Renner Hotel Guest Relations Manager

Customer review rating 4.5/5

Ib F. A. Families - Confirmed reviews ALL

outstanding

Dear Mr. A., Thank you very much for your positive review of your stay at Hotel Vier Jahreszeiten in Hamburg. We are delighted to hear that you thoroughly enjoyed your stay with us. Your satisfaction is the greatest reward for our entire team and a tremendous source of motivation. We deeply regret that the services we provided in regard to our GRILL restaurant did not meet your expectations, and we apologize for any inconvenience caused. We would be delighted to learn more about your experience during your stay so that we can continually improve our quality standards and offer our guests an even better experience. Please feel free to contact me via email at se… or by phone at +49 (0) 40…. We would be very pleased to hear from you again and are already looking forward to welcoming you back soon in the heart of Hamburg. Best regards from the Inner Alster Lake Selin Kurtoglu Guest Relations

Customer review rating 5.0/5

Pilar A. Couples - Confirmed reviews ALL

Una estancia sumamente agradable

Dear Mrs. A., Thank you very much for your positive review of your stay at Hotel Vier Jahreszeiten in Hamburg. Your satisfaction is the greatest reward for our entire team and a tremendous source of motivation. We are delighted to hear that you enjoyed our great location and the friendliness of our entire team. It’s fantastic to know that your stay with us was extremely pleasant. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon! With best regards from the Inner Alster Lake Skadi Möhlmann Guest Relations

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Other web-users rate our hotel

  • 389 reviews 9.7/10 Location
  • 614 reviews 8.5/10 Room
  • 1,202 reviews 9.4/10 Service
  • 410 reviews 9.6/10 Vibe
  • 324 reviews 8.7/10 Food
  • 281 reviews 8.7/10 Breakfast
  • 201 reviews 6.9/10 Comfort
  • 188 reviews 8.1/10 Amenities

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