Fairmont Hotel Vier Jahreszeiten 5 stars

Customer review rating (ALL Rating) 4.9/5 2,617 reviews

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Description

Hotel extras

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

Our accommodation(s)

Hotel location

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
Germany

GPS:53.555603, 9.991689

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,617 reviews

TripAdvisor Rating  4.5/5  2,141 reviews

Certificate of excellence 2024

Beautiful hotel with excellent location

Customer review rating 5.0/5

Bob R. Couples - Confirmed reviews ALL

Amazing beautiful hotel with excellent service, food and professional staff. One of the best hotels we've every stayed in.

Excellent location, high quality hotel

Customer review rating 4.5/5

Mohammed A. Business - Confirmed reviews ALL

Felt home, well treated, very nice staff, excellent breakfast.

Dear Mohammed W., Thank you for welcoming you as our guest at the Hotel Vier Jahreszeiten Hamburg and for taking the time to review your stay. We are very pleased that you felt at home with us and that our team, the breakfast and the cleanliness and facilities of your room were to your satisfaction. Your praise is a great motivation for us to continue to provide excellent service. We look forward to welcoming you again soon! With best regards from Hamburg Anna Marie Lienenlüke Guest Relation Manager

Excellent stay at a great hotel

Customer review rating 5.0/5

Michael Business - Confirmed reviews ALL

The hotel is well run and in a great location in Hamburg. The staff is attentive to details and maintains an excellent standard of service. The social facilities such as the lounge are well appointed and perfect for informal business gatherings, and the cocktail bar is great for the evening. Even though we had made a mistake with our reservations, the front desk staff worked to make everything go smoothly and our entire party had good accommodations. Definitely recommend this hotel and will stay again.

Dear Mr. M., Thank you very much for being our guests at the Hotel Vier Jahreszeiten Hamburg and for taking the time to review your stay. We are very pleased that you enjoyed your stay at our hotel and that you particularly appreciated the location, the facilities and the service provided by our team. It is great to hear that our team, especially Mr. Per Redecker at the reception as well as the bar staff in the Jahreszeiten Bar, helped to make your stay so pleasant. We will gladly pass on your praise to the aforementioned employees, as this is a great motivation for our entire team. We are sorry that booking multiple rooms was a little confusing and appreciate your comment in this regard. We will use your feedback to further improve this process and provide an even smoother experience for future guests. Thank you again for your wonderful review. We would be very happy to welcome you back soon! With best regards Anna Marie Lienenlüke Guest Relation Manager

Unforgettable experience

TripAdvisor rating 5.0/5

mwardat Business - TripAdvisor review

Felt home, well treated, very nice staff, excellent breakfast. Easy parking - just park in front of the hotel and the staff will take care of the parking. Location is amazing in front of the lake, and the area around is full of restaurants and cafes.

Dear mwardat, Thank you for your recent stay at the Hotel Vier Jahreszeiten Hamburg and for taking the time to review your stay. We are very pleased to read that you felt at home with us and that our team was able to contribute to making your stay an unforgettable experience. We will be happy to pass on your praise of our breakfast and valet service to the team. We are also pleased that you enjoyed the central location in the heart of Hamburg. It is nice to know that you enjoyed your stay. We look forward to welcoming you back soon and thank you again for your kind review! With best regards from Hamburg Anna Marie Lienenlüke Guest Relation Manager

Excellent in every way!

Customer review rating 5.0/5

Carrie W. Couples - Confirmed reviews ALL

We absolutely loved our stay at the Fairmont! The facilities and staff were incredibly helpful and professional.

Dear Carrie W., Thank you for allowing us to welcome you as our guests at the Hotel Vier Jahreszeiten Hamburg and for taking the time to review your stay. Thank you very much for this overall wonderful review of your stay. We are very pleased to hear that you enjoyed your time in our hotel to the fullest and that we were able to meet your expectations in every aspect. We always strive to provide our guests with an exceptional experience and we are very pleased to read that especially Mr. Ole Rudolph, Guest Experience Supervisor contributed to your satisfaction. Thank you for your valuable and kind review and we look forward to welcoming you back soon to provide you with another fabulous stay. With best regards Anna Marie Lienenlüke Guest Relation Manager

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Other web-users rate our hotel

  • 364 reviews 9.7/10 Location
  • 608 reviews 8.5/10 Room
  • 1,203 reviews 9.2/10 Service
  • 377 reviews 9.4/10 Vibe
  • 319 reviews 8.7/10 Food
  • 310 reviews 8.5/10 Breakfast
  • 151 reviews 8.4/10 Amenities
  • 115 reviews 9.1/10 Cleanliness

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