Fairmont Hotel Vier Jahreszeiten 5 stars

Customer review rating (ALL Rating) 4.9/5 2,250 reviews

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Description

Hotel extras

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

Our accommodation(s)

Hotel location

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
Germany

GPS:53.555603, 9.991689

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,250 reviews

Customer review rating 5.0/5

Jennifer R. Couples - Confirmed reviews ALL

Beautiful building as you expect from a grand hotel but the most outstanding part is by far the service. Especially in today’s world where it really is hard to find great staff, every person that I irked at the hotel from reception to wait staff to cleaning lady where incredibly attentive accommodating and made it a truly special experience

Dear Ms. R., Thank you very much for taking the time to share your wonderful feedback about your stay at the Fairmont Hotel Vier Jahreszeiten Hamburg. We are truly delighted to hear that you enjoyed not only the beauty of our building but, most importantly, the service provided by our team. Your recognition of the attentiveness and dedication of our colleagues—from reception to wait staff to housekeeping—means a great deal to us. It is always our goal to make every guest feel truly special, and your kind words are the best reward for our efforts. We very much look forward to welcoming you back on your next visit to Hamburg and providing another memorable experience. With warm regards from the Binnenalster, Linus Jonen Hotel Guest Relations

Customer review rating 4.5/5

Adam M. Business - Confirmed reviews ALL

Very comfortable bedding and very present and helpful staff

Dear Mr. M., Thank you very much for taking the time to share your valued feedback following your recent business stay at the Fairmont Hotel Vier Jahreszeiten. We are truly delighted to learn that you enjoyed a “good stay all round” and that the comfort of your bedding, as well as the attentiveness and helpfulness of our team, contributed so positively to your experience. Your excellent ratings across arrival, accommodation, cleanliness, WiFi, and departure are greatly appreciated and serve as a wonderful recognition of our team’s daily commitment to service excellence. Feedback such as yours inspires us to continuously refine our services and ensure that every aspect of the guest journey is nothing short of exceptional. It was a pleasure to have you with us, and we very much look forward to welcoming you back to Hamburg in the near future. Kind regards, Jess Sohnekind Guest Relation Agent

Customer review rating 5.0/5

Bernd R. Couples - Confirmed reviews ALL

Perfection in every way. Excellent location, wonderful staff, great hospitality.

Dear Mr. R., Thank you very much for sharing your wonderful feedback regarding your stay at the Fairmont Hotel Vier Jahreszeiten in Hamburg. We are delighted to read that you experienced perfection in every aspect—from our central location and spotless, comfortable accommodations to the warm hospitality of our team. Your kind words about our staff are a tremendous encouragement for all of us, and we will be sure to share them with the team. We also appreciate your note regarding the small complication with the breakfast at Café Condi and will take it into account to ensure an even smoother experience in the future. It was our pleasure to welcome you, and we very much look forward to your next visit to the heart of Hamburg. Warm regards, Linus Jonen Hotel Guest Relations

Customer review rating 5.0/5

Kaare T. S. Couples - Confirmed reviews ALL

As always, professional, discreet, exclusive and service like a dream. We just love to stay here.

Dear Mr. T. S., Thank you very much for your wonderful review and for your continued trust in Hotel Vier Jahreszeiten in Hamburg. We are truly delighted to read that you once again experienced a perfect stay and that you value the professional, discreet and exclusive atmosphere of our hotel so highly. Your kind words are a tremendous motivation for our entire team. A special thank you as well for highlighting the excellent service during your afternoon tea - we will be very pleased to share your praise with the colleague involved. Your loyalty means a great deal to us, and it is always a pleasure to welcome you back. We are already looking forward to your next visit and to creating many more memorable moments for you in the heart of Hamburg. Best regards from the Inner Alster Lake Charlotte Viktoria Renner Hotel Guest Relations Manager

Customer review rating 5.0/5

Finn P. H. Couples - Confirmed reviews ALL

Fantastic service

Dear Mr. H., Thank you very much for taking the time to share your wonderful feedback about your stay at the Fairmont Hotel Vier Jahreszeiten in Hamburg. We are thrilled to hear that you enjoyed our central location and found the service provided by our team to be fantastic. Your kind words are a great encouragement for all of us and inspire our team to continue creating memorable experiences for our guests. We sincerely appreciate your trust and look forward to welcoming you back soon to the heart of Hamburg. With warm regards from the Binnenalster, Linus Jonen Hotel Guest Relations

Other web-users rate our hotel

  • 391 reviews 9.6/10 Location
  • 604 reviews 8.6/10 Room
  • 1,212 reviews 9.5/10 Service
  • 409 reviews 9.5/10 Vibe
  • 317 reviews 8.9/10 Food
  • 280 reviews 8.9/10 Breakfast
  • 196 reviews 7.2/10 Comfort
  • 181 reviews 8.4/10 Amenities

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