Dear Guest, Thank you very much for your wonderful review of your stay at Hotel Vier Jahreszeiten in Hamburg. We are delighted to hear that you loved every aspect of our hotel and that you and your family enjoyed such a comfortable and memorable stay with us. Your perfect overall rating and your recommendation mean a great deal to our entire team and are a fantastic source of motivation. It is wonderful to know that you felt so well looked after throughout your visit, from your arrival to your departure. Thank you once again for your kind words. We very much hope to welcome you and your family back to Hotel Vier Jahreszeiten in the near future. Warmest regards from the Inner Alster Lake, Charlotte Viktoria Renner Hotel Guest Relations Manager

Dear Mr. and Mrs. T., Thank you very much for your wonderful review and for taking the time to share your impressions of your stay with us. We are delighted to hear that your arrival was such a warm and pleasant start to your holiday. It is also wonderful to know that our breakfast team made such a positive impression and that our selection left nothing to be desired. We are especially pleased by your kind words about our Front Desk and breakfast colleagues. Although you could not recall their names, we are very happy to let you know that Ms. Kristin Martens, Front Office Agent, who welcomed you upon arrival, and Ms. Chiara Becker, Front Office Agent, who assisted you at check-out, will be especially delighted to hear your kind words. We will, of course, make sure to share your wonderful compliment with both of them personally. Your appreciation is a great recognition for our entire team and a wonderful motivation to continue creating memorable experiences for our guests. We very much hope to have the pleasure of welcoming you back to the Hotel Vier Jahreszeiten Hamburg on a future visit. Warm regards from the heart of Hamburg, Tamara Brand Guest Relations

Dear Mr. A., Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that you found everything perfect and enjoyed your stay with us. Your outstanding ratings across all areas, as well as your 10 out of 10 recommendation, are a great pleasure for our entire team and a wonderful motivation. We very much hope to have the pleasure of welcoming you back to the Hotel Vier Jahreszeiten Hamburg on your next visit to Hamburg. Warm regards from the heart of Hamburg, Tamara Brand Guest Relations

Dear Guest, Thank you very much for taking the time to share such an exceptional review of your stay at Hotel Vier Jahreszeiten in Hamburg. It is an absolute pleasure to hear that you experienced every aspect of your stay as truly world class, from the warmth and attentiveness of our team to the comfort of your room and our culinary offerings. To be considered among the top five hotel experiences of your life is an extraordinary compliment and means a great deal to all of us. Your highest rating across all areas and your enthusiastic recommendation are a wonderful recognition of our entire team and a great motivation to continue creating memorable experiences for our guests. We sincerely appreciate your kind words and are delighted to know that we could make your stay so special. We very much look forward to welcoming you back to Hotel Vier Jahreszeiten and creating another exceptional experience for you. Best regards from Hamburg Johanna Jungenkrüger Guest Relations Agent

Dear Guest, Thank you very much for taking the time to share such wonderful feedback following your family stay at Fairmont Hotel Vier Jahreszeiten Hamburg. We are truly delighted to learn that you a. your family had a fabulous time with us a. that your overall experience exceeded your expectations in every aspect. Receiving a perfect score across all categories is a tremendous compliment a. a wonderful recognition of our team's dedication. It is especially rewarding to read your kind comments about our colleagues a. the genuine hospitality you experienced throughout your stay. Your praise for our team as well as your appreciation of the service a. attention to detail mean a great deal to all of us. We are equally pleased that you enjoyed the culinary experiences throughout our hotel a. had the opportunity to discover nearly all of our restaurants. Knowing that our dining venues contributed so positively to your stay is wonderful to hear. A special thank you for highlighting our Kids Rally. Creating memorable experiences for our younger guests is something we are passionate about, a. we are delighted that your children enjoyed the program a. remained engaged throughout their visit. Furthermore, we are pleased that you appreciated the comfort a. tranquility of our accommodations, including our turndown service, the beauty of the rooms, a. the thoughtful architectural details that helped ensure a peaceful a. relaxing stay. We sincerely hope to welcome you a. your family back to the shores of the Inner Alster for another memorable stay in the near future. With warm regards from Hamburg, Jess Sohnekind Hotel Guest Relation

Dear Ms. W., Thank you for sharing such a wonderful review of your recent stay with us. It is a pleasure to hear that you enjoyed the comfort and spaciousness of your room, our breakfast, and the atmosphere of the hotel. We are especially delighted that the warmth and dedication of our team left such a positive impression on you. Receiving a perfect rating across every category is an incredible compliment and a great motivation for our entire team. We are truly grateful for your kind words and your generous recommendation. We hope to have the pleasure of welcoming you back to Hamburg and to the Hotel Vier Jahreszeiten again soon. With warm regards from the Binnenalster, Tamara Brand Guest Relations

Dear Mr. v. B., Thank you very much for your wonderful review and for sharing such a heartfelt compliment with us. Knowing that the Hotel Vier Jahreszeiten Hamburg has been your favourite hotel for more than three decades is truly an honour for our entire team. There is hardly a greater compliment than knowing that our house has remained a special place for you over so many years and continues to be part of your travels and memories. We are delighted that you once again enjoyed your stay with us and that every aspect of your experience received your highest rating. Your continued trust and loyalty mean a great deal to us, and we are especially grateful for your kind recommendation. We very much look forward to welcoming you back to the Hotel Vier Jahreszeiten Hamburg and to continuing this wonderful tradition for many more years to come. With kind regards from the Binnenalster, Tamara Brand Guest Relations

Dear Guest, Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to learn that you enjoyed your stay. It's especially nice to read that you're highlighting our team in such a positive light. That's the best compliment our colleagues could receive. We sincerely appreciate your recommendation and very much look forward to welcoming you back to the Hotel Vier Jahreszeiten Hamburg on your next visit to the city. With kind regards from the Binnenalster, Lilly Ehrenberg Guest Relations

Dear Mr. G., Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to learn that you enjoyed such a memorable stay and that our warm welcome, beautiful lake view room, and the unique atmosphere of our hotel contributed to making your visit special. It is especially rewarding to know that you appreciated our fantastic location and that your experience at Grill was truly exceptional. A special thank you for recognizing Anton, our trainee from our Front Office team. We are thrilled to hear that he made such a positive impression by arranging a lovely room for you and personally introducing you to our hotel. Providing genuine and attentive hospitality is at the heart of what we do, and your kind words are a wonderful acknowledgment of his efforts. We will be delighted to share your compliments with him. We sincerely appreciate your recommendation and very much look forward to welcoming you back to the Hotel Vier Jahreszeiten Hamburg on your next visit to the city. With kind regards from the Binnenalster, Tamara Brand Guest Relations

Dear Ms. M., Thank you very much for taking the time to share your feedback following your recent stay at the Hotel Vier Jahreszeiten Hamburg. First and foremost, we would like to express our sincere gratitude for your loyalty. Knowing that this was already your 25th stay with us over the past four years is truly an honour, and we are delighted that room 121 continues to feel like a special home away from home for you. It is wonderful to hear that you once again enjoyed your evenings in our Wohnhalle and that both the cuisine and service left such a positive impression. We are equally pleased that you appreciated the breakfast experience and the attentive service provided by our team. Your kind recognition of our colleague in the Wohnhalle as well as at our breakfast will certainly be shared with them. They will be delighted to know that their efforts contributed so positively to your stay. At the same time, thank you for bringing the matter regarding the coffee capsules and clean cups in your room to our attention. Please accept our apologies for this oversight. This is certainly not in line with our usual standards, and we will review the matter with our team to ensure greater attention to these details in the future. We are very pleased that, despite this inconvenience, you had an enjoyable stay and already look forward to returning. It is always a great pleasure to welcome you to Hamburg, and we are already looking forward to your next visit. With kind regards from the Binnenalster, Tamara Brand Guest Relations

Dear Guest, Thank you very much for taking the time to share your wonderful feedback following your stay at Fairmont Hotel Vier Jahreszeiten Hamburg. We are truly delighted to learn that our hotel feels like a home away from home for you. There is hardly a greater compliment we could receive, and it means a great deal to us to know that you feel so comfortable and well cared for during your visits. Your kind words regarding the professionalism and warmth of our team are especially appreciated. We will be delighted to share your compliments with all of our colleagues, who are dedicated every day to creating memorable and personalized experiences for our guests. It is a pleasure to know that every aspect of your stay met your expectations and contributed to such a positive overall experience. Your outstanding ratings and recommendation are a wonderful source of encouragement for our entire team. Thank you once again for your loyalty and trust. We very much look forward to welcoming you back to Fairmont Hotel Vier Jahreszeiten Hamburg in the near future. With best regards from the Inner Alster, Linus Jonen Hotel Guest Relations

Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay in our Fairmont Hotel Vier Jahreszeiten Hamburg. We are delighted to learn that you had a wonderful stay and that our friendly and attentive team contributed so positively to your experience. Your kind words are a wonderful recognition of the genuine hospitality we strive to deliver each day. It is particularly rewarding to see your excellent ratings for our team, arrival experience, departure process, and WiFi services. We are also grateful for your willingness to recommend us to your family, friends, and colleagues, which is one of the highest compliments we can receive. At the same time, we appreciate your feedback regarding our breakfast selection and other aspects of your stay. Guest insights such as yours are invaluable as we continuously seek opportunities to enhance the overall experience we provide. Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you and your family back for another memorable visit in the near future. With warm regards from Hamburg, Jess Sohnekind Hotel Guest Relations

Sehr geehrter Gast, vielen herzlichen Dank für Ihre erneute hervorragende Bewertung Ihres Aufenthalts im Hotel Vier Jahreszeiten Hamburg. Es freut uns außerordentlich, dass wir Sie auch dieses Mal wieder rundum begeistern konnten und Sie unser Haus als die „Nr. 1 in Hamburg“ bezeichnen. Ihre anerkennenden Worte über unseren Service sowie die Sauberkeit unseres Hauses bedeuten uns sehr viel. Solch ein Lob ist für unser gesamtes Team die schönste Anerkennung und zugleich eine wunderbare Motivation. Besonders danken wir Ihnen für Ihre herzlichen Worte über Frau Maren Boddien, In Room Dining Manager. Es ist schön zu lesen, dass Sie ihre vorausschauende und persönliche Betreuung so schätzen. Sehr gerne werden wir Ihr Lob mit ihr teilen – Rückmeldungen wie die Ihre machen unseren Kolleginnen und Kollegen große Freude. Wir wissen Ihre Treue zu unserem Hause sehr zu schätzen und freuen uns, dass wir Ihnen immer wieder unvergessliche Aufenthalte an der Hamburger Binnenalster bereiten dürfen. Wir freuen uns schon heute darauf, Sie bald wieder im Hotel Vier Jahreszeiten Hamburg willkommen heißen zu dürfen. Mit den besten Grüßen von der Hamburger Binnenalster Linus Jonen Hotel Guest Relations

Dear Guest, thank you very much for taking the time to share your feedback regarding your recent stay at Hotel Vier Jahreszeiten Hamburg. We are delighted to hear that you enjoyed your stay and appreciated the elegant and classy atmosphere of our hotel. Your excellent ratings, especially regarding our team, accommodation, cleanliness, and overall service, are greatly appreciated and serve as a wonderful motivation for all of us. We sincerely hope to have the pleasure of welcoming you back again soon to the Hamburg Binnenalster. With kind regards, Linus Jonen Hotel Guest Relations

Dear Guest, thank you very much for taking the time to share your wonderful feedback regarding your stay at Hotel Vier Jahreszeiten Hamburg. We are truly delighted to hear that you enjoyed your experience and especially appreciated our staff, your room, and our amenities. Your kind words are a great recognition for our entire team and a strong motivation in our daily work. It is also a pleasure to read your excellent ratings across all areas of your stay, including cleanliness, breakfast, and our sustainability efforts. We would be very happy to welcome you back to the Hamburg Binnenalster on a future occasion. With kind regards, Linus Jonen Hotel Guest Relations

Dear Guest, thank you very much for your wonderful and heartfelt review of your stay at Hotel Vier Jahreszeiten Hamburg. We are truly delighted to read that you enjoyed such a special family occasion with us and that the atmosphere, service, culinary experience, and table decoration contributed to such a memorable evening. Your kind words regarding the warm welcome and genuine hospitality of our team mean a great deal to us. In particular, I will be very pleased to share your lovely feedback with Ms Anna Marie Lienenlüke, who will be delighted to know that her personal care and attention made such a positive impression. It was also a true pleasure for me personally to meet you during your stay. It is also wonderful to read that you appreciated the comfort and details of your room, as well as our sustainability efforts and reduced use of plastic throughout the hotel. Thank you once again for your generous recommendation and your thoughtful feedback. We very much hope to welcome you back again soon for another memorable stay with us. Warm regards from the Inner Alster Lake, Charlotte Viktoria Renner Hotel Guest Relations Manager

Dear Guest, thank you very much for taking the time to share your feedback regarding your stay at Hotel Vier Jahreszeiten Hamburg. We are very pleased to hear that you especially appreciated our central location in Hamburg as well as the consistently helpful and service-minded approach of our team. Your kind words are a valuable recognition for our colleagues and a great motivation in their daily work. We also truly appreciate your excellent ratings across all areas, from arrival and accommodation to breakfast and departure. We would be delighted to welcome you back to the Hamburg Binnenalster on your next visit. With kind regards, Linus Jonen Hotel Guest Relations