Fairmont Hotel Vier Jahreszeiten 5 stars

Customer review rating (ALL Rating) 4.9/5 2,202 reviews

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Description

Hotel extras

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

Our accommodation(s)

Hotel location

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
Germany

GPS:53.555603, 9.991689

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,202 reviews

TripAdvisor Rating  4.7/5  2,202 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Achim B. Couples - Confirmed reviews ALL

alles first class

Sehr geehrter Herr B., vielen herzlichen Dank für Ihre positive Bewertung und Ihre wertschätzenden Worte zu Ihrem Besuch bei uns im Hotel Vier Jahreszeiten in Hamburg. Ihre Zufriedenheit ist für unser gesamtes Team die schönste Anerkennung und zugleich auch eine fantastische Motivation. Wir bedauern zutiefst, dass die von uns erbrachten Leistungen bezüglich des Frühstücksservices Ihre Erwartungen nicht erfüllen konnten, und wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Es wäre uns eine Freude, mehr über Ihre Erfahrungen während Ihres Aufenthalts zu erfahren, um unsere Qualitätsstandards kontinuierlich zu optimieren und unseren Gästen ein noch besseres Erlebnis zu bieten. Sie erreichen mich gerne per Email an se… oder telefonisch unter +49 (0) 40 34940. Wir würden uns sehr freuen, erneut von Ihnen zu hören und hoffen, Ihr Vertrauen in der Zukunft beibehalten zu dürfen. Es wäre uns eine Freude, Sie bald wieder im Hotel Vier Jahreszeiten willkommen zu heißen. Mit besten Grüßen von der Hamburger Binnenalster Selin Kurtoglu Guest Relations

Customer review rating 5.0/5

Mark M. Couples - Confirmed reviews ALL

Everything was beyond first class, from the room to the dining choices to service from every hotel employee.

Dear Mr. M., Thank you very much for sharing your wonderful feedback regarding your stay at the Fairmont Hotel Vier Jahreszeiten in Hamburg. We are delighted to hear that every aspect of your visit, from your room and dining experiences to the service provided by our entire team, exceeded your expectations. Your kind words about our staff and their dedication mean a great deal to us and are a wonderful motivation for everyone. We sincerely appreciate your feedback and look forward to welcoming you back to Hamburg for another exceptional stay. With warm regards from the Inner Alster Lake, Lilia Friedrich Guest Relations

Customer review rating 5.0/5

Gerald F. O. Families - Confirmed reviews ALL

I flew from the United States to visit my daughter, who lives in Hamburg. From our arrival we felt welcome and pampered by the staff. I can't say enough about the professionalism and attention to every detail the staff demonstrated. I looked forward to breakfast every morning in the Condi Lounge and unwinding in the Jahreszeiten Bar after a long day of walking around the fascinating city of Hamburg and the surrounding areas. My only regret is that I didn't get to enjoy a meal in the Wolnhalle room because our schedule just didn't permit it. Booking appointments in the spa for my wife and daughter was very easy.

Dear Mr. O., Thank you very much for sharing your kind feedback regarding your recent stay at the Fairmont Hotel Vier Jahreszeiten in Hamburg. We are delighted to hear that you felt so welcome and pampered by our team from the moment you arrived. It is wonderful to know that our staff’s attention to detail and professionalism made your visit truly enjoyable. We are also pleased that you were able to relax in the Condi Lounge and the Jahreszeiten Bar, and that arranging spa appointments for your wife and daughter was effortless. We appreciate your kind words about our housekeeping team and will be sure to share your compliments with them. We do hope that on your next visit, you will have the opportunity to experience a meal in our Wohnhalle, as it is indeed a special highlight of our culinary offerings. We look forward to welcoming you and your family back to Hamburg and the Fairmont Hotel Vier Jahreszeiten in the near future for another memorable stay. With best regards from the Hamburg Binnenalster, Lilia Friedrich Guest Relations

Exceptional facial treatment by Annika

TripAdvisor rating 5.0/5

Curiosity18762195596 TripAdvisor review

I would like to thank Annika for an exceptional facial treatment at the SPA in Hotel Vier Jahreszeiten. She truly has amazing hands — skilled, gentle, and deeply relaxing. Her professionalism and warm presence made the experience unforgettable. Her service goes far beyond five stars — it is clearly 7-star quality. Annika is a treasure to the SPA, and I would highly recommend her.

Dear Guest, Thank you very much for your positive review of your stay at Hotel Vier Jahreszeiten in Hamburg. We are delighted to hear that you thoroughly enjoyed your experience with us. Your satisfaction is the greatest reward for our entire team and a tremendous source of motivation. We are delighted to read that your facial treatment at our Vier Jahreszeiten Spa by our colleague Mrs. Annika Stirnberg, Spa Supervisor and especially the atmosphere she created during the appointment, left such a positive impression on you. We sincerely appreciate your kind words and look forward to welcoming you back soon in the heart of Hamburg. Best regards from the Inner Alster Lake Selin Kurtoglu Guest Relations

Wonderfull experience!

TripAdvisor rating 5.0/5

Kittie D TripAdvisor review

We visited this hotel in early December, and it was already beautifully decorated for Christmas, creating a very warm and festive atmosphere. Everything in this hotel is exactly as you would expect: the staff is extremely attentive (yet not formal or stiff), the rooms are spotless, and even the smallest details are taken care of — especially during turndown service. We truly felt very welcome. A great additional feature is the spacious gym, which is fully equipped. We stayed in a room with a balcony overlooking the lake, which made our stay even more enjoyable

Dear Guest, Thank you very much for your positive review of your stay at Hotel Vier Jahreszeiten in Hamburg. We are delighted to hear that you thoroughly enjoyed your experience with us. Your satisfaction is the greatest reward for our entire team and a tremendous source of motivation. We are delighted to read that the festive decorations, the warm and inviting atmosphere throughout your stay and the attentiveness of our colleagues left such a positive impression on you. We sincerely appreciate your kind words and look forward to welcoming you back soon in the heart of Hamburg. Best regards from the Inner Alster Lake Selin Kurtoglu Guest Relations

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Other web-users rate our hotel

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  • 184 reviews 8.1/10 Amenities

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