Fairmont Hotel Vier Jahreszeiten 5 stars

Customer review rating (ALL Rating) 4.9/5 2,202 reviews

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Description

Hotel extras

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

Our accommodation(s)

Hotel location

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
Germany

GPS:53.555603, 9.991689

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,202 reviews

TripAdvisor Rating  4.7/5  2,200 reviews

Certificate of excellence 2025

Wonderfull experience!

TripAdvisor rating 5.0/5

Kittie D TripAdvisor review

We visited this hotel in early December, and it was already beautifully decorated for Christmas, creating a very warm and festive atmosphere. Everything in this hotel is exactly as you would expect: the staff is extremely attentive (yet not formal or stiff), the rooms are spotless, and even the smallest details are taken care of — especially during turndown service. We truly felt very welcome. A great additional feature is the spacious gym, which is fully equipped. We stayed in a room with a balcony overlooking the lake, which made our stay even more enjoyable

Customer review rating 4.5/5

Ib F. A. Families - Confirmed reviews ALL

outstanding

Dear Mr. A., Thank you very much for your positive review of your stay at Hotel Vier Jahreszeiten in Hamburg. We are delighted to hear that you thoroughly enjoyed your stay with us. Your satisfaction is the greatest reward for our entire team and a tremendous source of motivation. We deeply regret that the services we provided in regard to our GRILL restaurant did not meet your expectations, and we apologize for any inconvenience caused. We would be delighted to learn more about your experience during your stay so that we can continually improve our quality standards and offer our guests an even better experience. Please feel free to contact me via email at se… or by phone at +49 (0) 40…. We would be very pleased to hear from you again and are already looking forward to welcoming you back soon in the heart of Hamburg. Best regards from the Inner Alster Lake Selin Kurtoglu Guest Relations

Customer review rating 5.0/5

Pilar A. Couples - Confirmed reviews ALL

Una estancia sumamente agradable

Dear Mrs. A., Thank you very much for your positive review of your stay at Hotel Vier Jahreszeiten in Hamburg. Your satisfaction is the greatest reward for our entire team and a tremendous source of motivation. We are delighted to hear that you enjoyed our great location and the friendliness of our entire team. It’s fantastic to know that your stay with us was extremely pleasant. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon! With best regards from the Inner Alster Lake Skadi Möhlmann Guest Relations

Customer review rating 2.5/5

Arne J. Friends - Confirmed reviews ALL

Restaurant Grill very bad service Breakfast bad service 25 min to get egs

Dear Mr. J., We would like to sincerely thank you for taking the time to share your impressions following your stay at the Hotel Vier Jahreszeiten. We are very sorry to learn that your visit did not meet your expectations. Please rest assured that the well-being of each of our guests is of the utmost importance to us, and we carefully review all feedback with great attention and care. I would very much appreciate the opportunity to speak with you personally about your experiences, in order to better understand the reasons for your disappointment and to ensure that you feel completely at ease during any future stay with us. May I kindly ask you to let me know the best time and telephone number to reach you? Alternatively, you may of course contact me at any time via email at ch… or by phone at +49 (0) 40…. I would be delighted to hear from you again and, even more so, to have the opportunity to welcome you back in the future and to regain your trust in the Hotel Vier Jahreszeiten Hamburg. With kind regards, Charlotte Viktoria Renner Hotel Guest Relations Manager

Customer review rating 5.0/5

John G. T. Couples - Confirmed reviews ALL

The Hotel Vier Jahreszeiten has the best staff, service and is the best hotel in the world.

Dear Mr. T., We would like to sincerely thank you for your loyalty and for taking the time to share such a wonderful review. Your continued trust and support mean the world to us. We hope you are enjoying your stay and that every moment continues to be as special and memorable as you deserve. It is always a pleasure to welcome you back to the Hotel Vier Jahreszeiten Hamburg, and we look forward to making your time with us truly exceptional. With warmest regards, Charlotte Viktoria Renner Hotel Guest Relations Manager

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Other web-users rate our hotel

  • 389 reviews 9.7/10 Location
  • 614 reviews 8.5/10 Room
  • 1,202 reviews 9.4/10 Service
  • 410 reviews 9.6/10 Vibe
  • 324 reviews 8.7/10 Food
  • 281 reviews 8.7/10 Breakfast
  • 201 reviews 6.9/10 Comfort
  • 188 reviews 8.1/10 Amenities

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