Fairmont Hotel Vier Jahreszeiten 5 stars

Customer review rating (ALL Rating) 4.9/5 2,223 reviews

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Fairmont Hotel Vier Jahreszeiten - Image 1
Fairmont Hotel Vier Jahreszeiten - Image 2
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Neuer Jungfernstieg 9 14, 20354 HAMBURG, Germany

Description

Hotel extras

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

Our accommodation(s)

Hotel location

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
Germany

GPS:53.555603, 9.991689

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  2,223 reviews

Customer review rating 5.0/5

Giacomo A. J. D. S. Couples - Confirmed reviews ALL

The attention to detail, a the unspoken word, was amazing. Your Staff is extremely well trained, polite, professional a. enjoyable to interact with. We were very touched by every detail, as well as an amazingly well organized stay by Nik Ruhl a. tremendous help from Lilly, who went beyond to locate our misplaced luggage! An amazingly well organized stay, a. we definitely look forward to the next one, which will most certainly be a longer stay! Kind Regards, Dr-Ing. Giacomo Daniel D. S.

Dear Guests, Thank you very much for your truly outstanding a. heartfelt review of your recent stay at Hotel Vier Jahreszeiten in Hamburg. It is a great pleasure for us to read that your experience not only met but exceeded your expectations in every respect. Your kind words regarding the attention to detail a. the intuitive, almost unspoken understanding of our team are deeply appreciated a. reflect precisely the level of hospitality we strive to deliver each day. We are particularly delighted that Mr. Nik Ruhl, Front Office Agent, a. Ms. Lilly Ehrenberg, Front Office Agent, contributed so significantly to making your stay both seamless a. memorable. Your recognition of their dedication a. genuine care - especially in assisting with your misplaced luggage - will be shared with them with great pride. It is colleagues like them who truly bring our service philosophy to life. It also means a great deal to us that you appreciated the many small details, the impeccable presentation of your room, as well as the welcome amenities prepared for your arrival. Creating such thoughtful moments is at the very heart of what we do. Furthermore, we are very grateful for your kind remarks regarding our sustainability efforts a. culinary concepts. Your appreciation of our vegan offerings as part of a forward-thinking approach is especially valued a. encouraging for our teams. Your feedback is a wonderful motivation for all of us, a. we are sincerely grateful for your trust a. appreciation. We are already very much looking forward to welcoming you back for a longer stay a. to once again creating a truly memorable experience for you. Warmest regards from the Inner Alster Lake, Charlotte Viktoria Renner Hotel Guest Relations Manager

Customer review rating 3.5/5

Wajdi A. D. D. Friends - Confirmed reviews ALL

Need to change beds a. linen

Customer review rating 5.0/5

Laurensius L. Couples - Confirmed reviews ALL

We love staying there, beautiful room with nice view, the staff treat us vip and excellent service.

Dear Guest, Thank you very much for your wonderful review and your continued trust in Hotel Vier Jahreszeiten in Hamburg. We are truly delighted to read that you enjoy staying with us and that you particularly appreciate the location, the beauty of our hotel, and the attentive service provided by our team. It is especially rewarding to know that you felt well taken care of and valued throughout your stay. Your kind words regarding our concierge and bell team, as well as the comfort and care of your room, mean a great deal to us and will be gladly shared with the entire team. At the same time, we would like to thank you for your helpful feedback regarding the breakfast and the variety of international food options. Your comments are very valuable to us, and we will certainly take them into consideration as we continuously strive to enhance our culinary offerings. We are very pleased that you intend to return, and we already look forward to welcoming you back again soon. Best regards from the Inner Alster Lake Charlotte Viktoria Renner Hotel Guest Relations Manager

Customer review rating 5.0/5

Laurent G. Business - Confirmed reviews ALL

Service is mindblowing

Dear Guest, Thank you very much for the positive review of your stay at Hotel Vier Jahreszeiten in Hamburg and for taking the time to share your impressions with us. We are delighted to hear that the attentiveness of our team contributed positively to your experience. Your generous feedback and the kind recognition of our colleagues are sincerely appreciated and your satisfaction is the greatest reward for us. We look forward to welcoming you back to Hotel Vier Jahreszeiten soon. Best regards from the Inner Alster Lake, Anton Spielmannleitner Guest Relations

Customer review rating 5.0/5

Per I. S. Business - Confirmed reviews ALL

Every person at the hotel did their absolute best to make us feel looked after and welcome. It was so comfortable and pleasant to stay here - the hotel is nicely appointed and good looking.

Dear Mr. S., Thank you very much for your wonderful review and for choosing the Fairmont Hotel Vier Jahreszeiten during your recent business trip. We are truly delighted to read that you had such a comfortable and pleasant stay with us and that you appreciated both our central location and the elegance of our hotel. Your kind words about our team mean a great deal to us, especially your recognition that every colleague contributed to making your stay enjoyable. This is exactly the level of genuine and attentive service we strive to deliver, and your feedback is a great source of motivation for all of us. At the same time, we sincerely appreciate your honest comments regarding sustainability. We fully understand your perspective and are grateful for your openness. Please rest assured that we are continuously working on enhancing our sustainability initiatives while maintaining the high standards of comfort and service our guests expect. Your feedback is invaluable in helping us further develop in this important area. Thank you once again for sharing your impressions. We very much hope to have the pleasure of welcoming you back to Hamburg in the near future. With kind regards from the shores of the Binnenalster, Jess Sohnekind Guest Relations

Other web-users rate our hotel

  • 390 reviews 9.6/10 Location
  • 592 reviews 8.6/10 Room
  • 1,215 reviews 9.5/10 Service
  • 413 reviews 9.5/10 Vibe
  • 310 reviews 9/10 Food
  • 278 reviews 9/10 Breakfast
  • 186 reviews 7.4/10 Comfort
  • 175 reviews 8.5/10 Amenities

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