Description
Hotel extras
-
Rooms with desks, bright lighting, and handy power outlets
-
24h sauna, gym and bicycles available
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Convenience store
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24-hour airport/hotel transfers
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Outdoor terrace
Our accommodation(s)
Page out of
Room
Standard room with two double beds
- 3 pers. max
- 28 m² / 301 sq ft
- Bedding 2 x Double bed(s)
Room
Standard room with a queen size bed
- 2 pers. max
- 23 m² / 247 sq ft
- Bedding 1 x Queen size bed(s)
Hotel location
Mercure Bogotá Calle 100 (Ex Atton)
Transv. 23 98 27 Chico N.
110010 BOGOTÁ
Colombia
GPS:4.6858166, -74.0586229
Contact email
Hotel services
Check-in from - Check out up to
- Car park
- Shuttle
- Restaurant
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
- 100% Non Smoking Property
CANDELARIA RESTAURANT AND BAR
Candelaria Restaurant offers a complete experience with a breakfast buffet featuring the best of traditional Colombian cuisine, along with an international menu and vegetarian options. Open from 6 a.m. to 10:30 p.m.
Breakfast
Fitness center
Non contractual photo
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 0 m² / 0 sq ft
- Maximum seats capacity
- 0
- Maximum capacity for banquets
- 30
Our guest reviews
Customer review rating 3.0/5
Colleen K. P. Couples - Confirmed reviews ALL
Dear COLLEEN K. P.. Thank you for sharing your experience with us. We deeply regret the lack of courtesy and kindness you experienced during your stay at our hotel. We understand that customer service is fundamental to us and that your experience did not meet your expectations. We have taken note of your comment and forwarded it to the appropriate department for a thorough review. We are committed to investigating the incident and taking the necessary steps to improve our service in the future. We appreciate your honesty and assure you that we will work to ensure that all our guests receive the friendly and professional service they deserve. sincerely Mercure calle 100
Customer review rating 5.0/5
Sebastian C. N. Couples - Confirmed reviews ALL
Estimado Sebastian, nos alegra enormemente saber que su estadía en nuestro hotel lleno todas sus expectativas, esto nos ayuda a seguir mejorando la experiencia de nuestros huéspedes. Agradecemos mucho sus comentarios y esperamos que vuelva muy pronto. saludos cordiales Mercure calle 100
Customer review rating 1.5/5
Riccardo G. Business - Confirmed reviews ALL
Dear Mr. G., Thank you for taking the time to share your experience at the Mercure Bogotá Calle 100 hotel. We greatly value your feedback and regret that your stay did not meet your expectations. We understand that the main inconvenience was the lack of a heating system in the room. We would like to inform you that the hotel does not have a heating system as such; there is only air conditioning to adjust the room temperature, which affected your comfort, as well as the quality of breakfast and dinner. We assure you that we have taken note of your comments regarding the need to renovate the rooms to maintain Mercure standards. On your next visit, if your room is very cold, we have small heaters that can be brought to the room to provide a warmer stay. Best regards, Mercure Calle 100
Customer review rating 2.5/5
Julian A. A. S. Business - Confirmed reviews ALL
Dear David, Thank you for sharing your feedback regarding your recent experience at Mercure Bogotá Calle 100. I sincerely apologize for the inconveniences you encountered during your stay. It is concerning to hear about the malfunctioning air conditioner and the unsatisfactory breakfast options. We strive to maintain high standards in our services, and your comments will be reviewed to ensure we address these issues appropriately. I regret that you felt the staff's demeanor did not reflect the level of service we aim to provide. Your observations about communication during construction are also noted, as we understand the importance of informing our guests about any disruptions prior to their arrival. Additionally, I apologize for the mix-up regarding your name in our communications. Attention to detail is essential, and we appreciate your patience in this matter. Thank you once again for your valuable feedback. We hope to have the opportunity to provide you with a more satisfactory experience in the future. Best regards, Mercure Bogotá Calle 100
Customer review rating 4.5/5
Chandrasekhar R. B. Business - Confirmed reviews ALL
Dear Chandrasekhar R. B., Thank you for your kind words regarding our prime location and the cleanliness of our rooms. We are pleased to know that you had a positive experience at Mercure Bogotá Calle 100. Goodbye, Mercure Bogotá Calle 100
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