Customer review rating (ALL Rating) 4.6/5 479 reviews
With locally inspired décor, the hotel has 64 spacious and comfortable rooms for excellent nights off. All rooms have sound insulation, desk and WIFI access. do your business and work from the room comfortably. You can also request connecting rooms. We are passionate about high-quality services, so count on our staff to help you in whatever you need!
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Mercure Bogotá Calle 100 (Ex Atton)
Transv. 23 98 27 Chico N.
Telephone +57 17477776
Check-in from - Check out up to
The Candelaria Restaurant offers a complete breakfast buffet with the best of typical Colombian food, as well as the international menu and vegetarian options. Open from 6:00 a.m. to 10:30 p.m.
Our guest reviews
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TripAdvisor rating 5.0/5
conradj725 Friends getaway - TripAdvisor review
Great service from the moment I stepped in the hotel. The staff is very helpful. Despite the fact that there are some constructions in the streets surrounding the hotel, the room was weel insulated so I was not disturbed.
Dear Conrad, We are glad you have enjoyed your stay in our hotel. We appreciate your comment and hope to see you soon again with us. King Regards
Way below the expected Mercure standard
TripAdvisor rating 2.0/5
LY315 Families - TripAdvisor review
The hotel is facing a busy highway on one side and office building on the other side, thus non of the windows open in spite of Bogota's good climate. Not even free coffee or water in the room, all cost extra. We got a mediocre room in even though I am ALL gold member, all TV channels are in Spanish, there was roon service trash on front of the elevator all day long. We were given 2 separate beds while we asked for double bed.
Well Located - Clean Hotel - Transportation Available
Customer review rating 4.0/5
A. S. Couples - Confirmed reviews ALL
In general terms it was a good stay. We booked through a third party website and we had no issues on our check in/out process. Transportation airport -hotel is available at your own cost but is a reasonable fee. We end up hiring Mr. Isauro (driver) for all our errands we ran in Bogota, he is very friendly and courteous gentleman. Overall, staff was friendly and helpful except for one small incident with the person at the restaurant during the breakfast shift. We were inform at check in that breakfast was included so on the following morning I proceed to get breakfast just for my wife; This staff member said the meal was not included and when I proceed to explain we were told that, he was rude and made a big deal out of the situation. It was a miss communication issue and not that we didnt want to pay for an 8 dollar breakfast. His attitude was uncalled. The rest of the staff was very nice and willing to solve any need you have. We had a situation with the lighting and AC but maintenance came right away and fixed it.
well located, clean, good price
Customer review rating 4.5/5
Ion Business - Confirmed reviews ALL
Experience was good, nice service. Only iprovement : better ligth over working desk in the room
Customer review rating 3.5/5
Carlos Business - Confirmed reviews ALL
Good location. Bad breakfast experience,
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price