Description
Hotel extras
-
Rooms with desks, bright lighting, and handy power outlets
-
24h sauna, gym and bicycles available
-
Convenience store
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24-hour airport/hotel transfers
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Outdoor terrace
Our accommodation(s)
Page out of
Room
Standard room with two double beds
- 3 pers. max
- 28 m² / 301 sq ft
- Bedding 2 x Double bed(s)
Room
Standard room with a queen size bed
- 2 pers. max
- 23 m² / 247 sq ft
- Bedding 1 x Queen size bed(s)
Hotel location
Mercure Bogotá Calle 100 (Ex Atton)
Transv. 23 98 27 Chico N.
110010 BOGOTÁ
Colombia
GPS:4.6858166, -74.0586229
Contact email
Hotel services
Check-in from - Check out up to
- Car park
- Shuttle
- Restaurant
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
- 100% Non Smoking Property
CANDELARIA RESTAURANT AND BAR
Candelaria Restaurant offers a complete experience with a breakfast buffet featuring the best of traditional Colombian cuisine, along with an international menu and vegetarian options. Open from 6 a.m. to 10:30 p.m.
Breakfast
Fitness center
Non contractual photo
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 0 m² / 0 sq ft
- Maximum seats capacity
- 0
- Maximum capacity for banquets
- 30
Our guest reviews
Customer review rating 3.0/5
Beatriz F. Couples - Confirmed reviews ALL
Dear Guest Beatriz F., Thank you for your feedback. We are very pleased to hear that you found the room nice and comfortable during your stay. We sincerely apologize for the inconvenience you experienced with the water issue in the bathroom after your shower. This is certainly not the standard we aim to provide, and we understand how this could affect your overall experience. Please rest assured that we will address this matter with our maintenance team to prevent it from happening again. We truly appreciate your comments, as they help us improve our service. We hope to have the opportunity to welcome you back and provide you with a much better experience. Kind regards, Mercure Calle 100
Customer review rating 4.5/5
Jeffrey W. Couples - Confirmed reviews ALL
Mr. Jeffrey, Thank you very much for sharing your detailed feedback with us. We are delighted to know that you enjoyed our quiet and convenient location, as well as the freshly prepared omelettes at breakfast. At the same time, we sincerely apologize for the inconvenience you experienced when trying to contact us via email. This is certainly not the level of service we aim to provide. We are currently reviewing this issue to ensure our contact channels are working properly and to prevent this from happening again. We also appreciate your comments regarding transportation. We understand how important clear guidance is for our guests upon arrival, and we will work on improving the information we provide about transfer options from the airport. Thank you again for your valuable feedback. We truly hope to have the opportunity to welcome you back and provide you with an even smoother experience.” Sincerely Mercure Calle 100
Customer review rating 4.0/5
Oscar S. G. B. Business - Confirmed reviews ALL
Estimado Oscar, Muchas gracias por compartir su experiencia en el Mercure Bogotá Calle 100. Nos alegra saber que encontró nuestra atención buena y que se sintió cómodo durante su estadía. Valoramos su opinión y nos esforzamos por brindar un servicio excepcional. Esperamos tener la oportunidad de atenderlo nuevamente pronto. tendremos muy presente su opinion acerca de la experiencia del huésped en el desayuno y le daremos a conocer al area encargada en busca de mejorar nuestra calidad y experiencia de nuestros huéspedes. Saludos Cordiales El equipo de Mercure Bogotá Calle 100 😊"
Customer review rating 3.0/5
Jennifer E. M. C. Business - Confirmed reviews ALL
Dear Jennifer E. M. C., Thank you for sharing your experience at Mercure Bogotá Calle 100. We appreciate your feedback about the breakfast and restaurant service, and we understand that you felt the breakfast could have more variety, especially for extended stays, and that the restaurant seemed understaffed. We are glad to hear that you were satisfied with our housekeeping and laundry services. In response to your comments, we are reviewing our breakfast offerings to enhance variety and ensure better service in our restaurant, focusing on improving the experience for guests with extended stays. We hope you will consider visiting us again and experience the improvements we are implementing. Your opinion is valuable to us. sincerely Mercure Calle 100
Customer review rating 4.5/5
Sonia P. G. C. Couples - Confirmed reviews ALL
Estimada Sonia Agradecemos sus comentarios y calificación en cuanto a nuestro personal ya que esto nos anima para seguir mejorando cada día más y poder ofrecer a nuestros huéspedes la mejor experiencia. Nos alegra saber que su estadía fue buena y la invitamos a regresar pronto para poder ofrecerle nuestro mejor servicio. Saludos Cordiales Mercure Calle 100
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