Mercure Bogotá Calle 100 4 stars

Customer review rating 4.6/5 136 reviews

ALLSAFE approved hotel

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How it works?
Mercure Bogotá Calle 100 (Ex Atton)
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+ 9 Services

Hotel extras

  • Accessibility for people with reduced mobility

  • 24h sauna, gym and bicycles available

  • Convenience store

  • 24-hour airport/hotel transfers

  • Outdoor terrace

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking Paying
  • 100% non-smoking hotel
  • Air conditioned
  • AEROPUERTO INT EL DORADO Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundromat Paying
  • Boutiques/shopping Paying
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bogotá Calle 100

Transv. 23 98 27 Chico N.
110010 bogota
colombia

Tel: +5717477776

Check-in from 15h00

Check out up to 12h00

  • By plane

    AEROPUERTO INT EL DORADO At 13km / 8.08 miles - Shuttle paying

GPS :4.6858166, -74.0586229

Our accommodation(s)

With locally inspired décor, the hotel has 64 spacious and comfortable rooms for excellent nights off. All rooms have sound insulation, desk and WIFI access. do your business and work from the room comfortably. You can also request connecting rooms. We are passionate about high-quality services, so count on our staff to help you in whatever you need!

Our restaurants and bars

RESTAURANT AND BAR CANDELARIA

Type of cuisine: International

The Candelaria Restaurant offers a complete breakfast buffet with the best of typical Colombian food, as well as the international menu and vegetarian options. Open from 6:00 a.m. to 10:30 p.m.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Bogotá Calle 100

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

136 reviews

Good stay

Customer review rating 5.0/5

Richard N. M. Solo - 29/07/2021 Confirmed reviews ALL

Extremely good. Excellent food

Customer review rating 3.5/5

Anonymous Solo - 26/07/2021 Confirmed reviews ALL

- front desk was helpful - the hallways are very noisy from the housekeeping staff and they open the stairwell door to the outside traffic noise

Love the location

Customer review rating 5.0/5

Hm Couples - 09/07/2021 Confirmed reviews ALL

This is amazing I love it and I enjoy being there the best

Customer review rating 5.0/5

Joan G. Couples - 28/06/2021 Confirmed reviews ALL

Grea Staff and awesome location, will be back in the future

Goos Stay

Customer review rating 5.0/5

David Couples - 27/06/2021 Confirmed reviews ALL

Clean and Comfortable

Yes

Customer review rating 4.5/5

Richard N. M. Solo - 27/06/2021 Confirmed reviews ALL

The place is clean , well staffed, everybody is helpful. Great prices!

Nice

Customer review rating 5.0/5

Daniel R. Solo - 10/06/2021 Confirmed reviews ALL

Great service

Estancia agradable

Customer review rating 4.5/5

Fabiola M. Business - 23/05/2021 Confirmed reviews ALL

Todo excelente

Dear FABIOLA M. SEMACARITT, We very much appreciate your comments regarding your stay at the Mercure Bogotá Calle 100. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Katherine Z. Couples - 11/05/2021 Confirmed reviews ALL

All clean and delicious breakfast! Nice people at hotel.

Dear KATHERINE STELLA Z., We very much appreciate your comments regarding your stay at the Mercure Bogotá Calle 100. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great value at a nice hotel.

Customer review rating 5.0/5

Dairen V. Couples - 02/04/2021 Confirmed reviews ALL

The staff were very nice, hotel prices very affordable. The room was very clean and comfortable.

Disappointed stay

Customer review rating 2.0/5

Lr W. Solo - 29/03/2021 Confirmed reviews ALL

Room was too cold. Heating systems not working, same in changed room. Space heater not offered besides a blanket. Wasn’t aware until next morning that a heater was an option.

Dear LAMONTE RENE W., Thank you for taking the time to tell us about your experience at the Mercure Bogotá Calle 100. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Norma delgado Gerente General

Nightmare !!!!

Customer review rating 0.5/5

Mauricio R. Business - 21/03/2021 Confirmed reviews ALL

Everythign was going excellent: the booking trough APP ACCOR ALL, room, rate, experience @front desk until I asked for welcome drink, dinner option, water, upgrade all answer to those questions were NO, NO, NO then frontdesker employee said to me that if I feel a little heartquake that was nothing to worry all of that is normal., I didnt take atention of that. At room every 5 - 10 minutes betwen 12:00 am to 5:00 am a little earthquake come, lets take to another charter. When I got bed i felt a party around the room I called twices forntdesk to report that and they said tha a security man will check the flloor to stop that loud music (party time) that never happend I didnt remeber when music stop. I woke up 5 am and my Polar divice (quality sleep monitor) show me an - 100% of Nightly Recharge. another thing: I asked for platinum member benefits and nobody could give me an answer, ask if I could get a free breakfast. I will never be in this hotel again, I hope this kind of things happend in this one.

Dear NELSON MAURICIO R. BETANCUR, Thank you for taking the time to tell us about your experience at the Mercure Bogotá Calle 100. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Norma Delgado Gerente General

Great Location and Stay

Customer review rating 5.0/5

Sandra Families - 18/03/2021 Confirmed reviews ALL

I had a last minute personal trip and came across this hotel. The location was close to where I needed to be, so I booked. I was pleasantly surprised when I realized it was very centrally located in general so moving around was a breeze. Staff extremely nice, welcoming, and helpful. Every request was taken care of in a timely manner. Since my stay was during pandemic times, I can honestly say my stay/room felt safe. Every precaution possible take care of. I also have to give credit to their restaurant, BEST Colombian hot chocolate I've ever had. Breakfast was included with my stay and every day I enjoyed delicious food. THANK YOU Hotel Mercure for a wonderful stay! I will be back.

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