Mercure Bogota BH Retiro 4 stars

Customer review rating (ALL Rating) 4.6/5 502 reviews

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Description

Hotel extras

  • Strategic location

  • Close to Zona G and 93 Park in Bogotá

  • A few blocks away from the El Retiro, Andino and Atlantis shopping malls

  • Less than a mile from the restaurants, bars and clubs in Zona T.

  • Nightlife destination - Andrés Carne de Res (less than 547 yards/500 m away)

Our accommodation(s)

Room

Standard Rooms with 1 queen-size bed

  • 2 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View or Park view
  • Accessible room

Hotel location

Mercure Bogota BH Retiro

Av Cll 80 no 10-11
110221 BOGOTA
Colombia

GPS:4.6637916, -74.053359

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFFE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  502 reviews

TripAdvisor Rating  4.1/5  278 reviews

Customer review rating 5.0/5

Virginia M. G. Couples - Confirmed reviews ALL

Perfect location and staff, including the breakfast servers and front desk. Will definitely return.

Dear Mrs. Virginia, We would like to thank you for taking the time to leave us your feedback on your stay at our Mercure Bogotá Bh Retiro hotel. Your opinion is important to us, as it allows us to know that there are aspects of your stay where we had a positive impact. For this reason, we will share your comments with our staff, as we are sure that it will serve as encouragement for everyone who was involved in your stay. Thank you again for sharing your experience. We look forward to welcoming you back soon. Sincerely, The Mercure BH El Retiro team

Customer review rating 5.0/5

Ovdii P. Business - Confirmed reviews ALL

Very satisfied by my stay with Mercure BH Retiro Bogota. All was great, hotel, staff, environment. Special thanks to the BH head office, which helped a lot to arrange quite complicated logistic of my journey. Here I go again!

Dear Mr. Gonzalez, We would like to thank you for taking the time to leave us your feedback on your stay at our Mercure Bogotá Bh Retiro hotel. Your opinion is important to us, as it allows us to know that there are aspects of your stay where we had a positive impact. For this reason, we will share your comments with our staff, as we are sure that it will serve as encouragement for everyone who was involved in your stay. Thank you again for sharing your experience. We look forward to welcoming you back soon. Sincerely, The Mercure BH El Retiro team

Customer review rating 5.0/5

Luis F. G. G. Families - Confirmed reviews ALL

the people is very kind i loved the sauna

Dear Mr. G., We would like to thank you for taking the time to leave your review of your stay at our Mercure Bogotá Bh Retiro hotel. Your opinion is important to us, as it allows us to know our guests' impressions and understand whether we are meeting expectations in terms of our services. To motivate our staff, we will share your comments, as we are sure they will serve as encouragement for everyone who was involved in your stay. Thank you again for sharing your experience, and we hope to be your accommodation of choice on your next visit to Bogotá. Sincerely, The Mercure bh el Retiro team

Customer review rating 5.0/5

Julio R. C. A. Business - Confirmed reviews ALL

Todo impecable

Estimado Sr. C., Queremos agradecerle el tiempo dedicado para dejarnos sus calificaciones sobre su estancia en nuestro hotel Mercure Bogotá Bh Retiro. Su opinión es importante para nosotros, ya que nos permite saber la impresión de nuestros huéspedes y entender si estamos cumpliendo con las expectativas en cuanto a nuestros servicios. Para motivar a nuestros colaboradores compartiremos sus valoraciones, ya que estamos seguros de que servirá de estímulo para todos los que tuvieron incidencia en su estancia. Gracias de nuevo por compartir su experiencia y esperamos poder ser su lugar de alojamiento en su próxima visita a Bogotá. Cordialmente, El equipo de Mercure bh el Retiro

Customer review rating 2.5/5

Henrique K. F. Business - Confirmed reviews ALL

I stayed in this hotel about 8 years ago and had a great experience by then. I am said to see that the hotel did not stand the test of time. The breakfast is almost a joke, the room is somehow outdated. The lack of a real gym is also a big flaw. The amenities were very poor as well. So, the good hotel I knew is only the memory.

Mr. K., We are very sorry to receive feedback such as yours, as it is not the perception that customers have when they choose us as their place of accommodation. Since its inception, our hotel has been equipped with everything necessary to ensure that our customers have the best experience possible, and we continue to work toward this goal over time. However, we will escalate your comments so that the issues you mentioned can be evaluated if necessary. We are very sorry that your experience was not what you expected. Sincerely, The Mercure Bh el Retiro Team

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Other web-users rate our hotel

  • 311 reviews 9.7/10 Location
  • 264 reviews 6.5/10 Room
  • 367 reviews 9.1/10 Service
  • 18 reviews 5.8/10 WiFi
  • 197 reviews 7.9/10 Breakfast
  • 89 reviews 8.1/10 Cleanliness
  • 49 reviews 8.6/10 Value

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