ibis Chia

Customer review rating (ALL Rating) 4.3/5 831 reviews

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Description

Hotel extras

  • Children and pets are allowed.

  • Children and pets are allowed.

  • 15 minutes from the Gimnasio Britanico.

  • 5-minute walk to Centro Comercial Fontanamar.

  • 12 minutes by car from the Autopista Norte.

Our accommodation(s)

Hotel location

ibis Chia

2500001 CHIA
Colombia

GPS:4.881248, -74.037214

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

The ibis Kitchen restaurant offers regional as well as international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  831 reviews

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

During our check in we were asked to provide our documentation. We provided our United States passport so that we would not need to pay the taxes, a few mins after we provided the our passports the receptionist advised us for our Colombian ID, we provide the ID but not sure why she had asked us that because we had already given her our U.S. passports. We were then charged for the stay including taxes that were not supposed to be charged since we originally provided our passports to avoid paying any extra fees. We did not know we had been charged the taxes until after we had left the hotel and we got our receipt. We should’ve been given an explainarion of the fees and why we were being charged the taxes when we had the proper documentation to be exempt from those. We should have not been asked to provide an additional Colombian ID if we had already provided our U.S. passports. The front desk agent did not even enter our passport information and only the Colombian IDs.

Customer review rating 4.5/5

Jamie K. Families - Confirmed reviews ALL

Perfect place for a large group

Estancia normal.

Customer review rating 3.5/5

Carolina Business - Confirmed reviews ALL

Normal.

Very Good

Customer review rating 4.5/5

Sherman Business - Confirmed reviews ALL

It was really very good, nice place to stay, The staff were exceptionally nice and polite, and they went out of their way to help me with various needs, including assisting me in getting a bus and other services.

Dear Sherman Eduard J., We very much appreciate your comments regarding your stay at the ibis Chia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lenin Rico Operaciones

Good location. Excellent staff!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff was helpful , professional and friendly. Rooms were small but spotless and well laid out. Breakfast was excellent and lobby was comfortable and pleasant. I should point out we did not realize this was 3 star hotel. Meant to book Sabana Plaza. Once in hotel realized why rooms were so small and only tiny space for clothes. We had prepaid and location was very convenient so, reluctantly, we decided to stay. However, pleasantly surprised. Great staff, excellent housekeeping, great bfkst and pleasant lobby. We are older and need more space but would recommend to someone on short stay or on a budget. Keep up the good work!

Dear Robert B L., We very much appreciate your comments regarding your stay at the ibis Chia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lenin Rico Operaciones

Other web-users rate our hotel

  • 193 reviews 9.3/10 Location
  • 385 reviews 5.1/10 Room
  • 460 reviews 7.4/10 Service
  • 14 reviews 4.2/10 WiFi
  • 231 reviews 3/10 Comfort
  • 202 reviews 8/10 Breakfast
  • 135 reviews 6.7/10 Cleanliness
  • 79 reviews 4.8/10 Value

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