ibis Chia 3 stars

Customer review rating (ALL Rating) 4.3/5 843 reviews

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Description

Hotel extras

  • Children and pets are allowed.

  • Children and pets are allowed.

  • 15 minutes from the Gimnasio Britanico.

  • 5-minute walk to Centro Comercial Fontanamar.

  • 12 minutes by car from the Autopista Norte.

Our accommodation(s)

Hotel location

ibis Chia

2500001 CHIA
Colombia

GPS:4.881248, -74.037214

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

The ibis Kitchen restaurant offers regional as well as international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  843 reviews

Customer review rating 5.0/5

Julieta J. J. Business - Confirmed reviews ALL

Limpio y agradable .

Estimada Julieta Agradecemos sinceramente sus amables comentarios sobre nuestro servicio y la limpieza de nuestras instalaciones. Nos complace saber que tuvo una experiencia agradable en ibis Chia. Esperamos poder recibirla nuevamente en su próxima visita. Lenin Rico Operaciones

Customer review rating 5.0/5

Jerameel C. S. Solo - Confirmed reviews ALL

it was comfortable

Dear Jerameel, Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable. It is our priority to provide a pleasant experience for all our guests. Best regards, Lenin Rico Operations

Customer review rating 2.0/5

Julio S. O. Business - Confirmed reviews ALL

normal mas bien regular

Estimado Julio, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Chia. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Lenin Rico Operaciones

Customer review rating 5.0/5

Paulo G. C. Business - Confirmed reviews ALL

Good experience

Customer review rating 1.0/5

Andre B. V. P. Business - Confirmed reviews ALL

The air conditioning didn’t work on the first night. The next day I asked for maintenance and there was an electrical problem outside of the room. The issue was fixed, but it worked for 20 minutes. I asked it to be fixed again and three more times after that, and it would always sop working after a few minutes. Eventually, I asked to be moved for a different room. The request was denied because, according to the staff, the problem affected many rooms and they had somebody working on a permanent fix. I was there for six nights and it was never fixed. It was not particularly warm, but the bedroom window does not open, so the only ventilation you get is from the air conditioning. Sound isolation was also terrible, as a baby crying three rooms over would wake me up every night. Finally, I had dinner at the hotel restaurant and felt the mushroom salad was a bit funky. Even though I left most of it on the plate I sure did pay the price for the little I ate. I’ve been to Colombia quite a few times, and I’m sure I will never stay at IBIS when I come back.

Estimado Andre Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Chia. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Lenin Rico Operaciones

Other web-users rate our hotel

  • 175 reviews 9.1/10 Location
  • 372 reviews 4.9/10 Room
  • 457 reviews 6.9/10 Service
  • 9 reviews 4.3/10 WiFi
  • 223 reviews 3.1/10 Comfort
  • 201 reviews 7.6/10 Breakfast
  • 164 reviews 5.5/10 Food
  • 115 reviews 6.7/10 Cleanliness

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