ibis Chia 3 stars

Customer review rating (ALL Rating) 4.3/5 948 reviews

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Description

Hotel extras

  • Children and pets are allowed.

  • Children and pets are allowed.

  • 15 minutes from the Gimnasio Britanico.

  • 5-minute walk to Centro Comercial Fontanamar.

  • 12 minutes by car from the Autopista Norte.

Our accommodation(s)

Hotel location

ibis Chia

2500001 CHIA
Colombia

GPS:4.881248, -74.037214

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

The ibis Kitchen restaurant offers regional as well as international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  948 reviews

Customer review rating 5.0/5

Roberto A. Couples - Confirmed reviews ALL

This hotel does not dissapoint, even though is small and the rooms are small, it is very clean, in a great location and has great breakfast. the staff is always friendly and willing to help.

Dear Roberto, We very much appreciate your comments regarding your stay at the ibis Chia. Thank you very much for your kind feedback. We are delighted to hear that your stay met your expectations and that you valued our cleanliness, location, and breakfast. It is also wonderful to know that our team made a positive impression with their friendliness and willingness to assist. We truly appreciate your comments and look forward to welcoming you back on your next visit. Sincerely, Lenin Rico Operaciones

Customer review rating 3.5/5

Harry F. P. M. Families - Confirmed reviews ALL

I rated the hotel with a 7 , just because breakfast was not open after 1 hour of delay on Sunday and they coming up with ridiculous excuses.

Dear Harry, Thank you for taking the time to tell us about your experience at the ibis Chia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lenin Rico Operaciones

Customer review rating 5.0/5

Mercedes H. H. Solo - Confirmed reviews ALL

The quality of service received from your employees was first class.

Estimada Mercedes, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Chia. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Lenin Rico Operaciones

Customer review rating 2.0/5

Michael M. R. Couples - Confirmed reviews ALL

Front desk and food service was extremely slow and unfriendly.

Dear Michael Thank you for taking the time to tell us about your experience at the ibis Chia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lenin Rico Operaciones

Customer review rating 2.0/5

Juan C. R. Families - Confirmed reviews ALL

It's well located but the bedrooms are super small and I reserved 1 bed plus sofa bed and I only got 1 bed which was very small. The room is super dark, the toilet was very old and a bit broken. There is rust on many places. I couldn't even close the toilet door because it was broken which is very bad for privacy. The breakfast is not good, there are good amount of options but not very tasty or good quality. I would not stay ever again here. I prefer to pay more but for better amenities in other hotel.

Dear Juan Thank you for taking the time to tell us about your experience at the ibis Chia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lenin Rico Operaciones

Other web-users rate our hotel

  • 176 reviews 9.1/10 Location
  • 407 reviews 4.8/10 Room
  • 483 reviews 7.1/10 Service
  • 9 reviews 3.6/10 WiFi
  • 227 reviews 2.8/10 Comfort
  • 210 reviews 7.4/10 Breakfast
  • 170 reviews 5.8/10 Food
  • 128 reviews 6.8/10 Cleanliness

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