ibis Chia

Customer review rating (ALL Rating) 4.3/5 895 reviews

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Description

Hotel extras

  • Children and pets are allowed.

  • Children and pets are allowed.

  • 15 minutes from the Gimnasio Britanico.

  • 5-minute walk to Centro Comercial Fontanamar.

  • 12 minutes by car from the Autopista Norte.

Our accommodation(s)

Hotel location

ibis Chia

2500001 CHIA
Colombia

GPS:4.881248, -74.037214

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

The ibis Kitchen restaurant offers regional as well as international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  895 reviews

Good stay

Customer review rating 4.5/5

Alexandra T. Families - Confirmed reviews ALL

Good option for amily

Dear Sofia Quintero T., We very much appreciate your comments regarding your stay at the ibis Chia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very comfortable and enjoyable experience

Customer review rating 4.5/5

Jmg Solo - Confirmed reviews ALL

Only negative was restaurant staff seemed overwhelmed and could keep up with customer demand

Dear Juan Manuel G., We very much appreciate your comments regarding your stay at the ibis Chia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located...

Customer review rating 3.5/5

Fl Business - Confirmed reviews ALL

Small hotel but well located, near to the mall (Fontanar), easy access for transportation and deliveries. One of the waiters was kind of rude when I asked him about the in-house menu options, though (can't recall his name but it was the guy with a blonde died hair during a night shift)... The rest of the crew was excellent... Miguel, Alexander, Ana María (front desk), etc... they all did a good job as hostes. By the way... Thank you so much for the warning about the tap water.

Dear Fernando L., We very much appreciate your comments regarding your stay at the ibis Chia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lenin Rico Operaciones

Bed bugs

Customer review rating 1.5/5

Mr Couples - Confirmed reviews ALL

Check-in was easy. Room was okay but the bed had bed-bugs.

Dear Miguel Ernesto R., Thank you for taking the time to tell us about your experience at the ibis Chia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Lenin Rico OPerations Sincerely,

Well located, clean room, excellent price

Customer review rating 4.0/5

Simon Couples - Confirmed reviews ALL

The hotel is nice, decoration is modern. Great value in relation to location, the services it offers and price.

Dear Simon V., We very much appreciate your comments regarding your stay at the ibis Chia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lenin Rico Operations

Other web-users rate our hotel

  • 203 reviews 9.4/10 Location
  • 461 reviews 4.5/10 Room
  • 494 reviews 7.2/10 Service
  • 18 reviews 5.2/10 WiFi
  • 261 reviews 2.9/10 Comfort
  • 190 reviews 7.5/10 Breakfast
  • 144 reviews 6.4/10 Cleanliness
  • 98 reviews 8/10 Vibe

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