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Mercure Bogotá BH Zona Financiera

Customer review rating 4.6/5 782 reviews

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Mercure Bogotá BH Zona Financiera
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+ 17 Services

Hotel extras

  • Financial District (547 yards/500 m from the hotel)

  • There are also excellent cafes and bars worth exploring in the area

  • A few blocks from Zona G

  • Free car park.

  • Free WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • EL DORADOPaying
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bogotá BH Zona Financiera

Carrera 7 65 01
110231 bogotá
colombia

Tel: +5717424095

Fax: (+57)1/7424095

Check-in from 15h00

Check out up to 12h00

  • By plane

    EL DORADO At 15km / 9.32 miles - Shuttle paying

  • By train

    ESTACION FLORES At 1km / 0.62 miles

GPS :4.6492144, -74.0591567999

Our accommodation(s)

63 comfortable and modern rooms with everything you need for well-deserved relaxation after a day's work. Equipped with WIFI, iPod docking station, LCD TV with cable channels, minibar and coffee machine.

Standard Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Standard Room with twin semi-double beds

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)
Rooms

Our restaurants and bars

COFFEE SHOP

Type of cuisine: Cafe

Our free buffet-style breakfast offers a range of fresh juices, fruit, bread, cheeses, meats and eggs cooked to order. We also offer healthy options such as cereals and yoghurts.

Lunch

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Bar open from 2pm to 10pm, offering soft drinks, juices, alcoholic beverages, local and imported beers, cocktails, coffee machine and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 50 m²

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Mercure Bogotá BH Zona Financiera

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

782 reviews

Estancia agradable

Customer review rating 5.0/5

Anonymous Business - 03/03/2020 Confirmed reviews ALL

Confort

Estimado SEBASTIAN R., Le agradecemos enormemente sus comentarios en relación a su estancia en el Hotel Mercure Bogota BH Zona Financiera. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Vicky Sampedro Directora Hotel

Great

Customer review rating 5.0/5

Prashanth A. Business - 03/03/2020 Confirmed reviews ALL

This is hotel is always the one and only option for me whenever i come to Bogota. The manager Yolanda and the entire staff makes me feel welcomed and always great with me. Chef Edith can make you feel home with her customised food options. Receptionists Cesar, Diego, Jonathan, Susana and Bell boys Andres, Juan - they all were very great and amazing staff. Overall the entire hotel and its atmosphere feels like a second home.

Dear PRASHANT KUMAR A., We very much appreciate your comments regarding your stay at the Hotel Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicky Sampedro Directora Hotel

Good stay

Customer review rating 4.5/5

Octavio Business - 02/03/2020 Confirmed reviews ALL

Very good service, Clean, safe, all amenities available.

Dear OCTAVIO A., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicky Sampedro Hotel Director

Treated very well

Customer review rating 5.0/5

Cesar P. Business - 01/03/2020 Confirmed reviews ALL

From the moment I arrived to the moment I left I was treated at home by the staff felt very welcomed and connected quickly with everyone there. It was a pleasure meeting the staff and hope to revisit here soon.

Dear CESAR ALBERTO p., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicky Sampedro Directora Hotel

Functional and clean

Customer review rating 3.5/5

Us T. Business - 01/03/2020 Confirmed reviews ALL

Nice breakfast. Clean place.

Dear GABRIEL C B., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicky Sampedro Hotel Director

Great Value for Money in a Cool Part of Bogata

Customer review rating 5.0/5

Michael B. Couples - 19/01/2020 Confirmed reviews ALL

This hotel is new, clean and trendy in a very cool part of town. Great restaurants, cafes and clubs on your doorstep. The shopping in this area is great. The staff and the rooms are very nice and I would stay here again!

Dear MICHAEL GRAEME B., We very much appreciate your comments regarding your stay at the hotel Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susana Torres Jefe Recepción

The worst

Customer review rating 1.5/5

Carlos Z. Business - 18/01/2020 Confirmed reviews ALL

Bad service, restaurant opened late, some facilities did not work well

Estimado/a CARLOS ANDRES Z. GUERRA, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en el hotel Mercure Bogota BH Zona Financiera. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Mercure, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Susana Torres Jefe Recepción.
Customer review rating 4.0/5

Juan M. M. A. Families - 06/01/2020 Confirmed reviews ALL

Normal

Dear JUAN MANUEL MIRANDA A., We very much appreciate your comments regarding your stay at the hotel Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susana Torres Jefe Recepción.

Very convenient for the price

Customer review rating 4.0/5

Derek Business - 27/12/2019 Confirmed reviews ALL

Great sized and comfortable rooms. Decent breakfast included

Dear DEREK M., We very much appreciate your comments regarding your stay at the hotel Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susana Torres Jefe Recepción

Genial

Customer review rating 5.0/5

Yohan M. Business - 16/12/2019 Confirmed reviews ALL

Genial

Dear YOHAN ALEXANDER M. RAMIREZ, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Great location, neat and clean rooms.

Customer review rating 3.5/5

Nilesh M. Business - 12/12/2019 Confirmed reviews ALL

The stay was good, no complains. However, would appreciate atleast one bottle of water per day. As the room rate is not cheap.

Dear NILESH GANESH M., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Excelente

Customer review rating 4.5/5

Igor L. Business - 12/12/2019 Confirmed reviews ALL

Amena

Dear IGOR ANTONIO L. LONGHI, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Very efficient

Customer review rating 4.5/5

Anonymous Business - 03/12/2019 Confirmed reviews ALL

Love breakfast.

Dear MARIA CRISTINA R., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Wonderful

Customer review rating 4.5/5

Carlos R. Couples - 03/12/2019 Confirmed reviews ALL

The room and the breakfast was excellent. The location was also excellent. The personal were nice especially the Bell boy Andres. He was such a lovely person and gave us good advices.

Dear CARLOS NOEL R. RIVERA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora
Customer review rating 4.0/5

Anonymous Friends - 08/11/2019 Confirmed reviews ALL

Safistied. Ill love if you have conditioner air in the room.

Dear MARIA DEL CARMEN O., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

It is a nice hotel with super nice staff, but with minor shortfalls

Customer review rating 4.0/5

Birte H. Business - 04/11/2019 Confirmed reviews ALL

The location is quite nosy, so with jet lag it was a challenge to sleep. and the coffee machine in the room didn't work. But the staff was very, very nice and helpful.

Dear BIRTE HAVSKOV H., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are checkin all tha coffee makers of all our rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Not that good .

Customer review rating 3.0/5

Saeed M. Solo - 28/10/2019 Confirmed reviews ALL

room very clean , I did not like the manager . I wanted more welcoming . .

Dear SAEED M., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

Excelent Costumer service.

Customer review rating 5.0/5

Yosvany Solo - 25/10/2019 Confirmed reviews ALL

I felt like home. The costumer Service Excelent, The Room beautiful decoration and really confi bed. Modern Hotel with excellent service

Dear YOSVANY B., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pala Garcia Directora

Fine hotel, weird bathroom

Customer review rating 3.5/5

Oscar Business - 22/10/2019 Confirmed reviews ALL

Hotel is OK, large rooms and friendly staff. In the bathroom there is a airvent that directly connects to the bathroom of the room next door. So you can look inside that bathroom, and hear everything as it is just separated by a airvent. The most rediculous thing i have ever seen in a hotel

Dear JURRIAN MAARTEN R., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Nice hotel, with room for improvement.

Customer review rating 3.5/5

Nicola Solo - 22/10/2019 Confirmed reviews ALL

Nice and modern hotel. I would suggest reviewing the "green policy": the hotel gives you only one small hand towel, one small hand soap and a small shampoo. After three days, you run out of it. However, they change the bed sheets everyday... which is not necessary. It would be great if breakfast could be until 10am everyday, not only on weekend. Also, some receptionists do not say hello, nor lift their head from the computer... it would be nice if those receptionists could be a bit nicer.

Dear NICOLA M., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

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