Mercure Bogotá BH Zona Financiera

Customer review rating 4.6/5 705 reviews
Mercure Bogotá BH Zona Financiera
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Room 1

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Hotel extras

  • Financial District (547 yards/500 m from the hotel)

  • There are also excellent cafes and bars worth exploring in the area

  • A few blocks from Zona G

  • Free car park.

  • Free WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • EL DORADOPaying
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bogotá BH Zona Financiera

Carrera 7 65 01
110231
bogotá
colombia

Tel: +5717424095

Fax: (+57)1/7424095

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    EL DORADO At 15km / 9.32 miles - Shuttle paying

  • By train

    ESTACION FLORES At 1km / 0.62 miles

GPS :4.6492144, -74.0591567999

Our accommodations

63 comfortable and modern rooms with everything you need for well-deserved relaxation after a day's work. Equipped with WIFI, iPod docking station, LCD TV with cable channels, minibar and coffee machine.

Standard Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Standard Room with twin semi-double beds

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

COFFEE SHOP

Type of cuisine: Cafe

Our free buffet-style breakfast offers a range of fresh juices, fruit, bread, cheeses, meats and eggs cooked to order. We also offer healthy options such as cereals and yoghurts.

Lunch

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Bar open from 2pm to 10pm, offering soft drinks, juices, alcoholic beverages, local and imported beers, cocktails, coffee machine and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 50

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Mercure Bogotá BH Zona Financiera

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

705 reviews

Very efficient

Customer review rating 4.6/5

Anonymous Business - 03/12/2019 Confirmed reviews ALL

Love breakfast.

Wonderful

Customer review rating 4.6/5

Carlos R. Couples - 03/12/2019 Confirmed reviews ALL

The room and the breakfast was excellent. The location was also excellent. The personal were nice especially the Bell boy Andres. He was such a lovely person and gave us good advices.

Customer review rating 4.6/5

Anonymous Friends - 08/11/2019 Confirmed reviews ALL

Safistied. Ill love if you have conditioner air in the room.

Dear MARIA DEL CARMEN O., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

It is a nice hotel with super nice staff, but with minor shortfalls

Customer review rating 4.6/5

Birte H. Business - 04/11/2019 Confirmed reviews ALL

The location is quite nosy, so with jet lag it was a challenge to sleep. and the coffee machine in the room didn't work. But the staff was very, very nice and helpful.

Dear BIRTE HAVSKOV H., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are checkin all tha coffee makers of all our rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Not that good .

Customer review rating 4.6/5

Saeed M. Solo - 28/10/2019 Confirmed reviews ALL

room very clean , I did not like the manager . I wanted more welcoming . .

Dear SAEED M., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

Excelent Costumer service.

Customer review rating 4.6/5

Yosvany Solo - 25/10/2019 Confirmed reviews ALL

I felt like home. The costumer Service Excelent, The Room beautiful decoration and really confi bed. Modern Hotel with excellent service

Dear YOSVANY B., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pala Garcia Directora

Fine hotel, weird bathroom

Customer review rating 4.6/5

Oscar Business - 22/10/2019 Confirmed reviews ALL

Hotel is OK, large rooms and friendly staff. In the bathroom there is a airvent that directly connects to the bathroom of the room next door. So you can look inside that bathroom, and hear everything as it is just separated by a airvent. The most rediculous thing i have ever seen in a hotel

Dear JURRIAN MAARTEN R., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Nice hotel, with room for improvement.

Customer review rating 4.6/5

Nicola Solo - 22/10/2019 Confirmed reviews ALL

Nice and modern hotel. I would suggest reviewing the "green policy": the hotel gives you only one small hand towel, one small hand soap and a small shampoo. After three days, you run out of it. However, they change the bed sheets everyday... which is not necessary. It would be great if breakfast could be until 10am everyday, not only on weekend. Also, some receptionists do not say hello, nor lift their head from the computer... it would be nice if those receptionists could be a bit nicer.

Dear NICOLA M., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

Good value hotel in a prime location

Customer review rating 4.6/5

Russell Solo - 15/10/2019 Confirmed reviews ALL

This is a nice hotel with a relaxed atmosphere very well positioned for the heart of the Chapinero district and the numerous good restaurants of Zona G. The breakfast is good with attentive service. The rooms are modern, very comfortable and with interesting décor. Altogether an enjoyable place to stay.

Dear RUSSELL LEWIS P., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

wonderful staff and room

Customer review rating 4.6/5

Maria Families - 14/10/2019 Confirmed reviews ALL

great, look forward to doing it again

Dear MARIA R., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Great experience!

Customer review rating 4.6/5

Ivonne C. Business - 10/10/2019 Confirmed reviews ALL

Thank you for all the attention an wonderful service, plus excellent location.

Dear IVONNE C., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Excellent

Customer review rating 4.6/5

Anonymous Business - 29/09/2019 Confirmed reviews ALL

Clean and spacious room in central location; great facilities and helpful staff; good breakfast!

Dear DANIEL ALBERT JAMES C., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Overall satisfied, but horrible 'exercise room'

Customer review rating 4.6/5

Anonymous Business - 09/09/2019 Confirmed reviews ALL

I was pleased with hotel staff. Very professional and friendly. Good breakfast. But I was terribly dissappointed in the 'exercise room'. I booked the Murcure partly because it said it had a gym; but when I arrived and saw it only had 3 old, low-quality machines (treadline, bike, elyptical machine) I almost left the hotel. You should stop advertising the exercise room. It's a lie. You don't have a bench. No weights. There isn't even enough room to properly stretch. It's a joke.

Dear JORDAN L., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will check what we can do to improve the exercise room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora

good arrival experience late night

Customer review rating 4.6/5

Steven Business - 09/09/2019 Confirmed reviews ALL

good and quick stay,Night shift receptionist Jonathan was his name I think, addressed me by my name so I did feel expected...I know from previous stay that he is always very nice but especially efficient...

Dear STEVEN PETRUS L., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

People very kind, but the room had many problems

Customer review rating 4.6/5

Isabel S. Business - 04/09/2019 Confirmed reviews ALL

The phone battery did not work; the coffee maker did not provide hot water (the button for that seemed to no operate well); the dryer was broken, as it automatically turned off after two minutes of use. I requested the sauna to be ready with 10 minutes in advance as informed by the clerk at the reception guest; it took about 45 minutes for someone to prepare it. When I inquired what happened, the bell-boy simply said he got busy. When I asked for a new dryer, it also took about 20 minutes to get one, while I was on a rush to get to a meeting. The replacement did not work well either. The cleaning lady also forgot to replace the capsules for the coffee maker.

Dear MA ISABEL S. NOGUEZ, Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora
Customer review rating 4.6/5

Nelly C. Business - 26/08/2019 Confirmed reviews ALL

Excelent

Dear NELLY C. TRIANA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola garcia Directora

Good Place

Customer review rating 4.6/5

Santiago H. Business - 05/08/2019 Confirmed reviews ALL

Nice night

Dear SANTIAGO ANDRES H. AVELLA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Director

Great location; Good Value

Customer review rating 4.6/5

H C. Business - 30/07/2019 Confirmed reviews ALL

Hotel Mercury is well appointed with all your basic business traveling needs; Centrally located between the Norte (North Bogot) and Downtown, on a busy avenue (cra 7), it's " half an hour" to most places you'll probably visit. Breakfats is fine, however restaurant is not open for dinner (which may be disappointing if you arrive late and don't care t go out looking for one (fortunately, the options are plenty nearby the G-zone"; Rooms are comfortable and with ample space. The lobby is rather small and allows for too much noise from the street to leak in. Other than that, value is as expected.

Dear HENRY C. VEGA, We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Overall Experience was good

Customer review rating 4.6/5

Vijaykumar N. Business - 29/07/2019 Confirmed reviews ALL

Overall Experience was good, Would be great if the complimentary Breakfast menu is changed every day along by adding some Indian cuisines.

Dear VIJAYKUMAR N., We very much appreciate your comments regarding your stay at the Mercure Bogota BH Zona Financiera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paola Garcia Directora

Noise

Customer review rating 4.6/5

Steve W. Business - 24/07/2019 Confirmed reviews ALL

Street noise, had to check out at 10pm and move to the Hilton because of this

Dear W. S., Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paola Garcia Directora
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