Novotel Bogotá Parque 93 (Ex Atton) 4 stars

Customer review rating (ALL Rating) 4.3/5 1,153 reviews

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, 110111 BOGOTÁ, Colombia

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Gym and bike rental

  • 24-hour Business Center

  • Pet-friendly hotel! Small pets welcome.

  • Travel guides, local maps and free newspapers

Our accommodation(s)

Hotel location

Novotel Bogotá Parque 93 (Ex Atton)

110111 BOGOTÁ
Colombia

GPS:4.67516, -74.051745

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Amaranta

Its Guadalupe Restaurant has a full breakfast buffer for a good start to your day. There are also a variety of options for children, incl. yogurt, fruits, jellies and juices. Open 6:00 a.m. to 10:00 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,153 reviews

TripAdvisor Rating  4.5/5  2,434 reviews

Ridiculous extra charge for additional coffee pods

TripAdvisor rating 3.0/5

gjzlw TripAdvisor review

You get 2 coffee pods per day for the coffee maker and one cup? Any additional coffee pods that you request are charged to your room account. ($1 USD per pod)This is extreme penny pinching by novotel. Surely a large company such as Novotel can afford to provide at least two or three pods per person without additional charge.

Customer review rating 3.5/5

Daniel J. S. Business - Confirmed reviews ALL

Central location, clean hotel. Lots of street noise and bar noise - wish I’d had a higher floor

Estimado Daniel, Muchas gracias por tomarse el tiempo de compartir su experiencia. Nos alegra saber que valoró nuestra ubicación, limpieza, desayuno y la atención de nuestro equipo. Lamentamos sinceramente las molestias ocasionadas por el ruido externo y tomamos nota de su preferencia por una habitación en un piso más alto para futuras estancias. Apreciamos sus comentarios, que nos ayudan a seguir mejorando, y esperamos tener la oportunidad de recibirle nuevamente en condiciones más cómodas. Atentamente, Gabriel Cano Subgerente Novotel Bogota 93

Great staff!

TripAdvisor rating 5.0/5

Rosi C TripAdvisor review

Place is in a Great Location, full of good restaurants, very close, room is clean, quiet and confortable. The hotel is frwat, but the best in staff! Very helpfull, supportive and kind, specially Ms Ximena, who was so kind and gentle.

Customer review rating 5.0/5

Whimsy A. A. Solo - Confirmed reviews ALL

3 days in Bogotá, sick as a dog; I was well cared for but never left the room. I did not eat for 4 days.

Dear Whimsy, Thank you very much for taking the time to share your experience with us. We are truly sorry that your stay in Bogotá happened to coincide with such a challenging moment for your health; nevertheless, we’re very glad to know that our team was able to assist you and help you feel better. We sincerely appreciate your kind comments about our front desk and housekeeping staff. It is an honor to know that their commitment had such a positive impact during your stay. We are also grateful for your observation regarding the wifi speed, and we will certainly keep it in mind as we continue working on improvements. While it saddens us that your time in the city was affected by your illness, we are thankful that we were able to be by your side and help you avoid a hospital visit. If you ever choose to return, we hope it will be under much better circumstances, and we would be delighted to welcome you again with the same warmth and dedication. We send you our warmest regards and our best wishes for a complete recovery. Thank you for trusting us! Sincerely, Gabriel Cano Subgerente Novotel Bogota 93

Customer review rating 3.5/5

Tanzilur R. Business - Confirmed reviews ALL

Staying at the hotel was okay, the behaviour of the staff was outstanding. But the hotel fails to provide basic amenities such as a dental kit, a daily water bottle supply, tea/coffee supply in the room, slippers etc. Considering the charge of the room, these items are readily availabe in other hotels.

Dear Tanzilur, Thank you for sharing your feedback with us. We are pleased to know that your stay was overall satisfactory and that our team’s service made a positive impression on you. Your kind words about their outstanding behavior are truly appreciated. We also value your suggestions regarding the in-room amenities. We regret that the absence of items such as a dental kit, slippers, complimentary water, and tea/coffee supplies affected your experience. Your comments have been forwarded to the management team for review as we continuously assess opportunities to enhance our guest offering. Additionally, we appreciate your note regarding the availability of halal protein options at breakfast. This is an important consideration, and we will evaluate how we can better accommodate these dietary needs. Thank you again for taking the time to help us improve. We hope to have the pleasure of welcoming you back and offering an even better experience on your next visit. Kind regards, Gabriel Cano Subgerente Novotel Bogota 93

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Other web-users rate our hotel

  • 504 reviews 9.8/10 Location
  • 525 reviews 6.6/10 Room
  • 718 reviews 8.6/10 Service
  • 13 reviews 3.8/10 WiFi
  • 207 reviews 5.8/10 Breakfast
  • 190 reviews 6.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.