Novotel Bogotá Parque 93 (Ex Atton) 4 stars

Customer review rating (ALL Rating) 4.3/5 1,179 reviews

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Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Gym and bike rental

  • 24-hour Business Center

  • Pet-friendly hotel! Small pets welcome.

  • Travel guides, local maps and free newspapers

Our accommodation(s)

Hotel location

Novotel Bogotá Parque 93 (Ex Atton)

110111 BOGOTÁ
Colombia

GPS:4.67516, -74.051745

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Amaranta

Its Guadalupe Restaurant has a full breakfast buffer for a good start to your day. There are also a variety of options for children, incl. yogurt, fruits, jellies and juices. Open 6:00 a.m. to 10:00 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,179 reviews

Customer review rating 3.5/5

Tracey A. D. Couples - Confirmed reviews ALL

The staff were friendly and very helpful. There were a few things that were missing from the room which didn’t leave a good feeling. It was missing 1 bedside table, bath plug, kettle, the sink tap kept falling off and the tap into the bath was spraying water everywhere so bathing was difficult. The shower also leaked onto the bathroom floor.

Dear Tracey, Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to know that you found our staff friendly and helpful, as providing attentive service to our guests is very important to us. At the same time, we sincerely apologize for the inconveniences you experienced in your room. The issues you mentioned regarding the missing items and the problems with the bathroom fixtures are certainly not the standard we strive to provide. Please rest assured that we have shared your comments with our maintenance and housekeeping teams so these matters can be addressed and prevented in the future. We truly appreciate you bringing this to our attention, as your feedback helps us improve our service and facilities. We hope to have the opportunity to welcome you again and provide you with a much better experience. Sincerely, Gabriel Cano Subgerente Novotel Bogota 93

Customer review rating 3.5/5

Majd A. A. A. A. B. Families - Confirmed reviews ALL

Though the location was great but the room felt hot during the night which caused trouble sleeping.

Dear Majd A., Thank you very much for taking the time to share your experience with us and for choosing our hotel during your stay in Bogotá. We are pleased to know that you appreciated our location and that your experience with our team, cleanliness, and overall stay received positive ratings. We sincerely apologize for the inconvenience you experienced with the temperature in your room during the night. We understand that proper air conditioning is essential for a comfortable rest, and we truly regret that this affected your sleep. Your comments regarding the air conditioning and the elevators have been shared with our maintenance team for review and follow-up. We also appreciate your feedback about the difficulty modifying reservation dates in the ALL Accor app. Comments like yours are very valuable as they help us continue improving the overall guest experience, and we will share this feedback with the appropriate team. We truly hope to welcome you back in the future to provide you with a much more comfortable and enjoyable stay. Sincerely, Gabriel Cano Subgerente Novotel Bogota 93

Customer review rating 4.5/5

Laurens M. S. Business - Confirmed reviews ALL

Very well located, comfortable stay, great rooms, excellent breakfast

Dear Laurens, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriel Cano Subgerente Novotel Bogota 93

Customer review rating 5.0/5

Willem P. C. D. K. Business - Confirmed reviews ALL

Good arrival and check-in , good stay and also checking out was fast and simple

Dear Willem, We very much appreciate your comments regarding your stay at the Novotel Bogotá Parque 93. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Cano Subgerente Novotel Bogota 93

Customer review rating 5.0/5

Geoffrey M. Solo - Confirmed reviews ALL

Great location near Parque 93 and many restaurants, shops and bars. The decor in the lobby, bar, dining area and rooms felt upscale. The bed was very comfortable and the rooms very clean. I enjoyed the breakfast every morning. Great service at the front desk and from the housekeepers. I will stay here again.

Dear Geoffrey, We very much appreciate your comments regarding your stay at the Novotel Bogotá Parque 93. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel Cano Subgerente Novotel Bogota 93

Other web-users rate our hotel

  • 476 reviews 9.4/10 Location
  • 508 reviews 6.3/10 Room
  • 629 reviews 8.1/10 Service
  • 10 reviews 3.8/10 WiFi
  • 207 reviews 6.5/10 Breakfast
  • 204 reviews 7/10 Cleanliness
  • 20 reviews 9.2/10 Bar

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