Sofitel Bogota Victoria Regia 5 stars

Customer review rating (ALL Rating) 4.7/5 1,110 reviews

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Description

Hotel extras

  • The hotel in Colombia has 3 meeting rooms for corporate events.

  • Enjoy the afternoon tea offered by the hotel.

  • Hotel in Bogota near the airport, 36 minutes by car.

  • Children up to 12 years old with parents stay free of charge

  • Pet Friendly Hotel in Bogota with additional charge.

Our accommodation(s)

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Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80, Cundinamarca
110221 BOGOTA
Colombia

GPS:4.669983, -74.053158

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Basilic Restaurant

Discover our restaurant Basilic Signature cuisine highlighting local products from different regions of Colombia, taking them to a high gastronomic level with French and avant-garde techniques. In our restaurant Basilic Cuisine de Origen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,110 reviews

TripAdvisor Rating  4.5/5  1,448 reviews

Certificate of excellence 2023

Well located, satisfactory stay

Customer review rating 3.5/5

Manuel M. Families - Confirmed reviews ALL

This is my second stay at your hotel, and I must admit, this time it did not meet my expectations. I was disappointed with several aspects of my stay. The front desk service was not the best. Only at the time of check-in did they recognize that I was a diamond member. When I checked out, they showed me my bill and went over all the charges. I paid the amount mentioned on the bill, and then an hour later, I received a message saying that they had forgotten to charge a transportation service. - The restaurant (breakfast) service could have been better. For example, they brought me breakfast before the tea I had ordered. Positive: - the room service was good. Luz, who brought the tea in the evenings, was very cordial. - The security personnel at the front of the hotel were highly attentive whenever I went out/in.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very good experience

Bonjour Monsieur Gelves, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Salamanca, Guest Relations.

Great location, amazing service.

Customer review rating 5.0/5

Hector G. P. Couples - Confirmed reviews ALL

My stay at this hotel was incredible! The staff went above and beyond to make sure everything was perfect. The food was seriously delicious, and the room was spotless with the most comfortable bed I’ve ever slept in. You can tell they really pay attention to the little details, which made the whole experience even better.

Bonjour Monsieur P., Thank you very much for your comments about your most recent stay at Sofitel Bogotá Victoria Regia. It is always a pleasure to know that our hotel lived up to your expectations and to feel that sense of well-being and confidence thanks to the kindness and professionalism of our staff who are always willing to give their best to create those unique experiences like the ones you remembered by leaving us this great review. We thank you once again for sharing with us your experience showing the amenities of our hotel such as our delicious breakfast buffet, the excellent service of our staff and the best location, where gastronomy and good living come together in one place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Cordially yours, Laura Salamanca.

Fantastic place to stay!

Customer review rating 5.0/5

Jules Couples - Confirmed reviews ALL

We loved the accomodation and how close to malls, supermarket and parks. Will stay again but next time for longer!

Bonjour Madame S., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Biron. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your satisfaction is the best reward for our staff, who work every day to offer you an impeccable service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Salamanca, Guest Relations.

Excellent stay and very well located!

Customer review rating 5.0/5

Maggie Families - Confirmed reviews ALL

The hotel is near beautiful local boutiques, Andino and Retiro mall; as well as restaurants!! Very safe to walk around!

Bonjour Madame Sauber, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Astrid; Julian, David and Sebastian at the concierge area, all breakfast staff and chef Nestor; at the entrance Jorge and Jose Gomez thank you for your congratulations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Salamanca, Guest Relations.

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Other web-users rate our hotel

  • 430 reviews 9.6/10 Location
  • 482 reviews 7.9/10 Room
  • 1,089 reviews 9.4/10 Service
  • 5 reviews 7.9/10 WiFi
  • 195 reviews 8.9/10 Breakfast
  • 153 reviews 8.7/10 Amenities
  • 148 reviews 8.9/10 Vibe
  • 123 reviews 9.3/10 Cleanliness

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