Sofitel Bogota Victoria Regia 5 stars

Customer review rating (ALL Rating) 4.7/5 1,070 reviews

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Carrera 13 # 85-80, Cundinamarca, 110221 BOGOTA, Colombia

Description

Hotel extras

  • The hotel in Colombia has 3 meeting rooms for corporate events.

  • Enjoy the afternoon tea offered by the hotel.

  • Hotel in Bogota near the airport, 36 minutes by car.

  • Children up to 12 years old with parents stay free of charge

  • Pet Friendly Hotel in Bogota with additional charge.

Our accommodation(s)

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Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80, Cundinamarca
110221 BOGOTA
Colombia

GPS:4.669983, -74.053158

Telephone
Fax +57 601 6466390

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Basilic Restaurant

Discover our restaurant Basilic Signature cuisine highlighting local products from different regions of Colombia, taking them to a high gastronomic level with French and avant-garde techniques. In our restaurant Basilic Cuisine de Origen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,070 reviews

Customer review rating 4.5/5

Sandra E. M. W. Couples - Confirmed reviews ALL

The staff are exceptional at the Hotel, they couldn't have been more helpful or welcoming to us. As visitors from England this was a wonderful hotel to stay in on arrival in Columbia.

Customer review rating 4.5/5

Judith A. J. Couples - Confirmed reviews ALL

Stylish rooms with super comfortable bed. All staff very helpful and friendly. All food was excellent and great value. Can highly recommend.

Customer review rating 5.0/5

Vanessa A. M. Couples - Confirmed reviews ALL

Absolutely loved my stay in Sofitel. Exceeded all expectations. Super comfortable. Walking distance Zona T. Highly recommended!

Bonjour Madame A., Thank you very much for sharing such an outstanding review and for awarding us a perfect score. We are truly delighted to know that you absolutely loved your stay and that Sofitel not only met but exceeded your expectations. It is wonderful to hear that you enjoyed the comfort of our hotel and our privileged location. Knowing that every aspect of your experience was exceptional is the greatest reward for us. It would be our pleasure to welcome you back very soon for another superb stay. Please know we remain at your service for anything you may need. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 1.5/5

Deborah O. E. Families - Confirmed reviews ALL

It’s simply not worth it. Low service levels, old hotel and building….i don’t see the charm save for the location.

Bonjour Madame E., Thank you for taking the time to share your impressions with us. I am truly sorry to read that your stay did not meet your expectations and that several aspects of your experience were far from the level of service we aim to deliver. Please accept our sincere apologies for the issues you encountered, particularly regarding the service levels, the condition of the facilities, and the cleanliness and accommodation concerns. Your comments about the arrival experience, WiFi performance, and overall impression of the building are very valuable, and we will be addressing each point directly with the relevant teams to ensure immediate improvements. We truly regret that we were not able to provide the comfort, quality, and satisfaction you expected. Your feedback is essential for us to keep improving, and we would appreciate the opportunity to regain your trust. If you are willing, I would be happy to personally assist you with any future stays and ensure a much better experience. Thank you once again for your honesty. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 5.0/5

Regina F. C. Business - Confirmed reviews ALL

Loved it! The food at the hotel is amazing, everyone was kind and attentive.

Bonjour Madame F., Thank you sincerely for sharing such a wonderful review of your recent stay with us. We are delighted to know that your experience was extremely comfortable and that our attention to detail made a meaningful difference during your visit. It is especially rewarding to hear that you loved our f&b offerings and that every interaction with our team felt kind and attentive. Creating moments of genuine care is at the heart of Sofitel hospitality, and your words motivate us to continue delivering memorable experiences. We are also pleased to know that you enjoyed the comfort of our beds, the cleanliness of your room, and the small touches prepared for you. These details are thoughtfully designed to make our guests feel truly welcomed and relaxed. Thank you as well for highlighting your seamless booking experience and for being a member of ALL Accor program. We truly value your loyalty. It would be our pleasure to welcome you back to Sofitel Bogotá Victoria Regia for another exceptional stay. Warm regards, Alejandra Pedroza, Guest Relations.

Other web-users rate our hotel

  • 373 reviews 9.7/10 Location
  • 431 reviews 7.5/10 Room
  • 772 reviews 9.2/10 Service
  • 221 reviews 8.7/10 Breakfast
  • 154 reviews 8.7/10 Food
  • 89 reviews 9/10 Cleanliness
  • 58 reviews 4.5/10 Value

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