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Sofitel Bogota Victoria Regia Hotel 5 stars

TripAdvisor rating 4.5/5 1,337 reviews
Sofitel Bogota Victoria Regia
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Hotel extras

  • La Cabrera, strategic location

  • A perfect startpoint

  • Haute cuisine

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • Air conditioned
  • AEROPORTO EL DORADOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Babysitting on request (Nearby)
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Virtual Tour: https://www.panowalks.com/embed/bACg3kAvadLVIMyGLMlKOWpOfCeH/

Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80
Cundinamarca

bogota
colombia

Tel: +5716466390

Fax: (+57)16220692

Contact email

Check-in from 15h00

Check out up to 12h00

  • TRANSMILENIO :   CALLE 85

  • By plane

    AEROPORTO EL DORADO At 16km / 9.94 miles - Shuttle paying

GPS :4.669983, -74.053158

Our accommodations

Our guestrooms feature the latest trend in hotels, offering both luxury and comfort. Designed by the prestigious architect Miguel Soto, our rooms will make you feel at home away from home.

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

SUPERIOR ROOM, 1 Queen Size bed

  • Max. number of persons: 2
  • Area: From 29m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 31m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

JUNIOR SUITE, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 50m²
  • Views: City side, Panorama view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

BASILIC - BAR GOURMET - RESTAURA

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Basilic invites you to experience the true art of French haute cuisine through a variety of gourmet offerings. With events like the World Gourmet Nights, exclusive wine tastings and samples of the most delicious International and Local flavors.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BASILIC

Photo non contractuelle / Strictly non binding

Is the perfect place for enjoying an exclusive cocktail, concocted by our head bartender using homemade syrups, infusions and the freshest local ingredients. Relax, sip on a cocktail or enjoy the night away.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 43 m²

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Sofitel Bogota Victoria Regia

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

3,108 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,337 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very pleasant and comfortable

Customer review rating 4.7/5

C.a. Friends - 25/11/2019 Confirmed reviews ALL

The room was excellent and the staff very attentive. Part of the hotel was undergoing refurbishement but the efforts of the staff meant that any inconvenience was minimal.

Dear Mrs. C.A., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our very attentive staff and our excellent rooms. I am happy that we were able to provide you a very pleasant and comfortable stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Incredible hotel

Customer review rating 4.7/5

Fernando C. Couples - 23/11/2019 Confirmed reviews ALL

The hotel Sofitel Victoria Regia is the most incredible hotel with the very best staff that I have had the pleasure to experience.

Dear Mr. C., So pleased to read you had an incredible experience with us while in Sofitel Bogota Victoria Regia. Our guest service is a wonderful addition to the team and I am sure that they will be pleased to hear of your kind words. It is a shame that you had to left, please do come and see us again soon! Regards, Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Better than ever

Customer review rating 4.7/5

Hg Business - 22/11/2019 Confirmed reviews ALL

I love this hotel. I have been staying here when visiting Bogota for more than 15 years and really like it. There have been two full renovations in that time (there is one going on now): that keep the facilities up to date. But what makes it special is the staff.

Dear HG, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. I am happy that we were able to provide you an excellent stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager
Customer review rating 4.7/5

Mp Business - 21/11/2019 Confirmed reviews ALL

Very good service, but room could be more modern in its design

Dear MP, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our front desk and our very good service. Having in mind our guest’s preferences, the hotel began a new era as it will undergo a phase by phase property renovation and modernization. However, we maintain our doors open, offering service alternatives so that you can continue to enjoy your home away from home in Bogotá, always taking appropriate measure in making sure you have the best experience. I look forward to welcoming you back to the Sofitel Bogotá and ensuring your next visit is in keeping with your expectations and standards. Best regards, Yanelis Sepulveda Guest Experience & Concierge Manager

A lot of construction, in and out of hotel

Customer review rating 4.7/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

A lot of constructon

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. We are very sorry about the inconveniences that the Hotel's and the street constructions have caused during your stay. The street construction work is being carried out as per the instructions of the Mayor´s Office, to improve the roads conditions around our hotel and also having in mind our guest’s preferences, the hotel began a new era as it will undergo a phase by phase property renovation and modernization. However, we maintain our doors open, offering service alternatives so that you can continue to enjoy your home away from home in Bogotá, always taking appropriate measure in making sure you have the best experience. I look forward to welcoming you back to the Sofitel Bogotá and ensuring your next visit is in keeping with your expectations and standards. Best regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Amazing Staff, Terrible Construction

Customer review rating 4.7/5

Benjamin Couples - 11/11/2019 Confirmed reviews ALL

We were looking forward to our stay at Sofitel Bogota for our 20th Anniversary. Although the outside construction was inconvenient, the hotel was able to provide staff from the street which was great. The check in process was beautiful and the front desk clerks helped situate us with our surroundings. We were placed in an upper floor which was wonderful. However, the mattress was extremely soft which caused me to have back pain the rest of my trip in Colombia. For a luxury hotel, the towels were very lacking in quality. We did enjoy the L'Occitane products and appreciated that they were not in the little bottles but more environmentally friendly in the big bottles. The nightly coca tea and macaron was a nice touch. The gym was moved into a couple of second floor rooms which was disjointed and lacking. We were fortunate to not have to deal with construction noise until the last day. Hopefully once the remodel is complete, the hotel will be back to a 5-star.

Dear Mr. Benjamin, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always nice to be able to spend time away with our loved ones, even more when you are celebrating love! It was a pleasure for us to welcome you and your wife for such an special occasion, we are also grateful to have been a part of this It is always nice to be able to spend time away with our loved ones, even more when you are celebrating love!Thank you for highlighting our amazing staff service and our coca tea and macaron ritual. Receive our sincere apologies about the inconveniences that the Hotel´s and street constructions have caused during your stay. The street construction work is being carried out as per the instructions of the Mayor´s Office, to improve the roads conditions around our hotel and also having in mind our guest’s preferences, the hotel began a new era as it will undergo a phase by phase property renovation and modernization. However, we maintain our doors open, offering service alternatives so that you can continue to enjoy your home away from home in Bogotá, always taking appropriate measure in making sure you have the best experience. We will be sure to share your feedback and we look forward to welcoming you back very soon. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Great Sofitel experience!!!

TripAdvisor rating 4.5/5

olyavankempen Solo travel - 10/11/2019 TripAdvisor review

I had a surgery during my trip ,therefore I needed an extra care and support. The stuff was so kind and supportive, arranged medicine delivery in the hotel for me. They were bringing delicious room service and other treats in the room. I fell in love with this hotel and a location. The food was absolutely amazing and a stuff from the restaurant was very friendly and helpful. Cleaning stuff trustworthy and professional. Great concierge guys(Pedro thank you for carrying my heavy suitcase). Alejandro,Juan and ladies from reception you’ve made me feel like at home for 10 nights. I will definitely come back to stay at your hotel with my whole family again👍🏻😍. But need 2 connected rooms together. One is just good enough for 2 people:). See you next time.

Dear olyavankempen, I sincerely appreciate you are taking the time to share this review of your recent visit. Thank you for highlighting our amazing food, our great, kind and supportive staff service, and our prime location. I am happy that we were able to provide you a great stay. We pride ourselves on the level of service delivered by our team and we are so pleased to read we were able to support you and exceed your expectations on your stay. I would like to inform you that it will be a pleasure for us to organize the reservation of 2 connected rooms.We will be sure to share your feedback and we look forward to welcoming you back very soon. Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

excellent service and quality

Customer review rating 4.7/5

Fazal A. Business - 07/11/2019 Confirmed reviews ALL

always well attended at all level of staff. rooms always well maintained. Great breakfast, food from room service is not consistent with overall quality.

Dear Mr. a., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our staff, our rooms and our great breakfast. Our guest service is a wonderful addition to the team and I am sure that they will be pleased to hear of your kind words. I am happy that we were able to provide you an excellent stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Fantistic and beautiful

Customer review rating 4.7/5

Phil O. Couples - 04/11/2019 Confirmed reviews ALL

Awesome people

Dear Mr. O., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. I am happy that we were able to provide you a fantistic and beautiful stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

During my 2-day stay, I enjoyed excellent service from all staff, comfortable amenities and delicious meals!

Customer review rating 4.7/5

Kyla J. Business - 30/10/2019 Confirmed reviews ALL

I was visiting Bogota on business for 2 days, and during my stay the staff helped me to make my time enjoyable and productive. Everyone was extremely helpful and my room was lovely. This hotel really seems to understand the small details that make a big difference in the quality of a guest's experience. I will definitely stay at the Sofitel the next time I'm in Bogota and have already recommended it to others.

Dear Mrs. J., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our excellent staff service, our comfortable amenities and our delicious meals!. I am happy that we were able to provide you an enjoyable and productive stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Lovely hotel but tell people you're in the middle of a major remodel

Customer review rating 4.7/5

Kim Solo - 29/10/2019 Confirmed reviews ALL

I should have been told prior to booking that a major remodel was going on. Taxis can't pull up to hotel. I had to walk half a block through mud everyday. And the noise.. the noise never stopped.

Dear Mrs. Kim, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our lovely hotel. Having in mind our guest’s preferences, the hotel began a new era as it will undergo a phase by phase property renovation and modernization. We maintain our doors open, offering service alternatives so that you can continue to enjoy your home away from home in Bogotá, always taking appropriate measure in making sure you have the best experience. At Sofitel Bogota, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to welcoming you back for your next visit to Sofitel Bogotá Victoria Regia! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Stellar service and staff!!

Customer review rating 4.7/5

Alba Y. Solo - 28/10/2019 Confirmed reviews ALL

I am still a guest; at the moment, but my experience has been a wonderful stay. The staff is wonderful and kind, without their wonderful staff the Sofitel would just be a pretty building. So far every day is a great experience for me even with the hotel going under construction!! A very beautiful and clean hotel.

Dear Mrs. Y., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our wonderful and kind staff service. I am happy that we were able to provide you a wonderful stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Great stay.

Customer review rating 4.7/5

Daniel R. Business - 23/10/2019 Confirmed reviews ALL

Very good service. In spite of all the construction going on inside and outside the hotel , the staff made its best for me to have a comfortable stay.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our very good service. I am happy to have been able to provide you with a great and comfortable stay despite the construction outside the hotel . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Amazing service

Customer review rating 4.7/5

Dennis D. Business - 22/10/2019 Confirmed reviews ALL

The entire staff is fantastic. However, I do wish I would have been informed about the remodel and street construction. Had it not been for the service the staff provided I would be writing a different review. Thank you to the team in Bogota!

Dear Mr. Dennis, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our amazing staff service. Having in mind our guest’s preferences, the hotel began a new era as it will undergo a phase by phase property renovation and modernization. We maintain our doors open, offering service alternatives so that you can continue to enjoy your home away from home in Bogotá, always taking appropriate measure in making sure you have the best experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Very good

Customer review rating 4.7/5

Juliana V. Business - 21/10/2019 Confirmed reviews ALL

Very good but the works being performed are a bit uncomfortable. I was not aware of these works.

Dear Mrs. V., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. Thank you for highlighting our amazing staff service. Having in mind our guest’s preferences, the hotel began a new era as it will undergo a phase by phase property renovation and modernization. We maintain our doors open, offering service alternatives so that you can continue to enjoy your home away from home in Bogotá, always taking appropriate measure in making sure you have the best experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Construction and lack of service

Customer review rating 4.7/5

Thomas G. Business - 19/10/2019 Confirmed reviews ALL

In addition to the horrible construction on the street there was an unexpected construction inside the hotel. The dining and bar area was relocated into rooms without windows and the space was reduced so much that I was unable to conduct meetings not even in a semi private way. The service was not as good as usual, slow and unresponsive. The reception personal was not accommodating and even a bit rude. Overall a bad experience during this trip.

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However as we have informed you during your stay how important is for us having in mind our guest’s preferences, the hotel began a new era as it will undergo a phase by phase property renovation and modernization. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Excellent hotel in all respects

Customer review rating 4.7/5

Hg Business - 19/10/2019 Confirmed reviews ALL

Major disruption from construction outside the hotel (road completely closed) and inside (main restaurant closed and four of the eight floors closed for building work) did not prevent this from being as good as usual in terms of accommodation, food and service

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. . I am happy that we were able to provide you a good stay. Having in mind our guest’s preferences, the hotel began a new era as it will undergo a phase by phase property renovation and modernization. We will be sure to share your feedback and we look forward to welcoming you back very soon. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Muy buena

Customer review rating 4.7/5

Nelson D. Solo - 18/10/2019 Confirmed reviews ALL

Room, Breakfast, Service of employees

Estimado Señor D., Muchísimas gracias por tomarse el tiempo para compartir sus comentarios con nosotros en relación a su estadía. Es un gusto saber que tuvo la oportunidad de disfrutar de nuestras habitaciones, desayuno y servicio de nuestro personal. Sin embargo he notado que ha calificado no muy bien el servicio de Concierge. Le agradecería mucho si pudiera compartir conmigo más detalles al respecto, esto con el fin de tomar los correctivos necesarios y evitar que algún tipo de inconveniente o falencia en el servicio se repitan en el futuro. En Sofitel Bogota, trabajamos todos los días para mejorar la calidad en nuestro servicio. Cualquier inquietud o sugerencia no dude en comunicarse conmigo, quedo atenta a sus comentarios. Esperamos darle la bienvenida nuevamente en Sofitel Bogota. Que tenga un excelente dia! Cordial saludo, Yanelis Sepulveda Guest Experience & Concierge Manager

Amazing hotel with super friendly staff

Customer review rating 4.7/5

Joseph L. Solo - 16/10/2019 Confirmed reviews ALL

The staff was more than accommodating and helpful in every way. Rooms and views were beautiful, and would definitely stay again.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. helpful staff service and our beautiful rooms and views. I am happy that we were able to provide you an excellent stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

A pleasure as always

Customer review rating 4.7/5

Nicolas S. Business - 15/10/2019 Confirmed reviews ALL

I is always very pleasant to stay in Victoria Regia Hotel. The staff is very kind and helpful.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. I am happy that we were able to provide you a pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager
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