Sofitel Bogota Victoria Regia Hotel 5 stars

Ok stay, room was facing street very noisy! I had trouble sleeping. Air didn’t seem to work.

From excellent staff to sensational location, there surely is not a better hotel in Bogota for value and overall appeal.

Our team of executives had an excellent experience starting with the rooms, second, a great staff and excellent service.

Lovely

Everything was perfect!

Had an amazing stay. Staff was wonderful and extremely accommodating. Room was amazing and well attended to by the staff. Room service was excellent and no request was denied. Breakfast was one of the best included breakfasts I have enjoyed. Overall one of the best hotels I’ve stayed with in all of my travels. Would not hesitate to return making this hotel my go to when I do.

Excellent staff, very professional, caring. Difficult time to be a tourist, but the staff in the hotel and the adjacent restaurant made our stay a wonderful experience. They arranged for a short tour of the countryside and the driver/tour guide was a very knowledgeable and entertaining young man. We enjoyed every minute of our stay in Bogota. The food was great, the service excellent.

Excellent hotel in great location. Charming and friendly staff. Disappointed hotel did not have indoor pool as misleadingly stated on website and common areas/ restaurant in course of renovation which resulted in some cramped areas

A very nice hotel with excellent service. Rooms are well appointed, roomy, and quiet. There is a small bar with friendly staff off to the left of the lobby. Front desk prompt and very professional. Only two relatively small knocks: the shower temperature was inconsistent and the TV guide showed Fox News was available but after several attempts to reach the channel is was apparent it was not there. I was on the 8th floor, which is the top floor.

The Sofitel is a nice hotel. Good location in Zona Rosa. Friendly staff. Nice room. Nice breakfast buffet. The beds are very comfortable. At the moment there is some construction in front of the hotel but it didn‘t bother us too much. The only negative thing happened at checkout. We were asked to pay the local VAT which added 19% to the previously confirmed room price. I said I have a confirmation that I will be tax exempt because I am a European tourist. They said their finance department does not allow tax exemption because of a new stamp that immigration uses and I should have been informed at check in time. I was not informed at check in time and actually I would have expected to be informed about even before my arrival so I have the choice of staying somewhere else as the 19% extra decreases the price/performance ratio significantly. During our stay in Columbia we stayed in two other hotels who had no problem with exempting us from the VAT. So for our last night in Bogota we chose to stay at JW Marriott and also no problem with VAT exemption. So I don‘t know what‘s wrong with the finance department at Sofitel but i feel cheated by them.

I had a surgery during my trip ,therefore I needed an extra care and support. The stuff was so kind and supportive, arranged medicine delivery in the hotel for me. They were bringing delicious room service and other treats in the room. I fell in love with this hotel and a location. The food was absolutely amazing and a stuff from the restaurant was very friendly and helpful. Cleaning stuff trustworthy and professional. Great concierge guys(Pedro thank you for carrying my heavy suitcase). Alejandro,Juan and ladies from reception you’ve made me feel like at home for 10 nights. I will definitely come back to stay at your hotel with my whole family again👍🏻😍. But need 2 connected rooms together. One is just good enough for 2 people:). See you next time.

Always try to stay in an Accor Group hotel and again I have been left fully satisfied. Excellent and safe location in Zona Rosa. Everything a business or tourist needs is both in the hotel and very nearby. I will continue to stay here in my future visits.

Spent 4 nights at the Sofitel Bogota Victoria Regia and it was fantastic. I stayed in Room 701 which was really very well appointed. This is the only Sofitel that I have stayed at that they have designed the glass shower doors properly in that water is not leaked onto the floor. Breakfast was great as always and it is very nice to know that coffee is still served in the cafetiere instead of coffee from those awful machines.Location was fabulous with lots of shopping and restaurants in the area. Had a fantastic time and cannot wait to return.

The hotel is well located between a park and a lot of restaurants and malls; area look also quite save. The hotel itself looks very nice and the rooms are good. The personnel is very friendly and attentative. Especially the breakfest is very unique. Great stay!

The hotel is well located in Bogota. Excellent service and extemely friendly staff made our stay one to remember. If you want to enjoy a veiw over Bogota go for the Junior Suite. Highly recommend the property.