Sofitel Bogota Victoria Regia Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 3,470 reviews

ALLSAFE approved hotel

Sofitel Bogota Victoria Regia
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+ 23 Services

Hotel extras

  • La Cabrera, strategic location

  • A perfect startpoint

  • Haute cuisine

  • Library and Meeting rooms

  • Advantage 5

Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80
Cundinamarca
 bogota
colombia

Tel: +5716466390

Fax: (+57)16220692

Check-in from 15h00

Check out up to 12h00

  • TRANSMILENIO :  CALLE 85

  • By plane

    AEROPORTO EL DORADO At 16km / 9.94 miles - Shuttle paying

GPS :4.669983, -74.053158

Hotel services

BAR - RESTAURANT

Discover our restaurant Bistro Intenacional, inspired by the flavors of the world with Colombian touches, which tempt our guests with French rituals to show the best of the gastronomy of both cultures. Breakfast, lunch and dinner are served.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Room service Additional charge
    • Breakfast à la carte
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 102 rooms
    • One room for people with reduced mobility
    • No family room
    • One connecting room
    • 102 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
    • French
    • Spanish
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
    • Pressing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • BOG Additional charge
    • AEROPORTO EL DORADO Additional charge
  • Valet Parking externo
    • On site
    • 16 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
Well-being
  • Fitness Center
    • On site
    • Massage
Boutiques/shopping
  • Art gallery

Our accommodation(s)

Our luxury, contemporary and refined rooms were designed with spirit, soul and consideration, always with the comfort of our guests in mind.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 43

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Sofitel Bogota Victoria Regia

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

3,470 reviews

TripAdvisor Rating 4.5/5

1,388 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

High quality service

Customer review rating 5.0/5

Rosemberg A. Business - 22/11/2021 Confirmed reviews ALL

The hotel is well located, has high cleaning performance for their room and facilities, the restaurant offers a detox breakfast that is delicious.

Dear Rosemberg A. Alvarez, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Stephany. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to know that you enjoyed our detox breakfast, and to hear that cleaning of the facilities and rooms met your expectations. We are also happy that the location of the hotel has pleased you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Front Desk

Superb location, friendly staff

Customer review rating 5.0/5

Anonymous Friends - 07/11/2021 Confirmed reviews ALL

I had a wonderful four night stay. I was a little anxious about moving around the city, but this location made visiting the sites and shops very easy.

Dear Vincent G., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad to know that our location made your trip easier and safer too. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to check what could happen and make sure this is not happening again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Boa estadia

Customer review rating 5.0/5

Anonymous Business - 30/10/2021 Confirmed reviews ALL

Excelente hotel

Dear Marco F., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Great Stay

Customer review rating 5.0/5

Mike B. Friends - 22/10/2021 Confirmed reviews ALL

The staff was wonderful, they went out of the way to make us feel welcome. If I go back to Bogota, which I plan to do in January or February, I plan to book my room there again.

Dear Michael B., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

consistent excellent service and quality of hotel

Customer review rating 5.0/5

Fazal A. Business - 19/10/2021 Confirmed reviews ALL

Great staff at all levels, rooms are always spotless and very comfortable ( bed linnen and blanket so comfortable) and food is well done

Dear Syed Fazal A. Bari, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Exceptional good service from all staff. Very well located

Customer review rating 4.5/5

Raúl M. Couples - 17/10/2021 Confirmed reviews ALL

The major strength of the Hotel is the outstanding service from all the staff. The doorman always impeccable in his uniform and with a big smile to greet you, the front desk with prompt and attentive service. I needed several paper copies in different times, all were delivered almost immediately. The staff at the dining room and bar, courteous and attentive at all time. The house maid does an exceptional daily cleaning of the room, it was found squeaky clean every day at our return. The location of the hotel is also very convenient, some of the best malls, park and restaurants at your doorstep.

Dear Mari Castellanos De M., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Amazed with the service!

Customer review rating 5.0/5

Francisco B. Couples - 13/10/2021 Confirmed reviews ALL

Thanks so much for the service and for taking the consideration to save for us the goods we left on our last stay with you...It was not expected at all by us and a really nice surprise! This is the type of details that separate your hotel from the rest!

Dear Francisco B. Heinsen, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with our House Keeping Supervisor. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Well located, great ambiance and amazing staff.

Customer review rating 5.0/5

Manuel O. Business - 02/10/2021 Confirmed reviews ALL

Great place to stay. The staff is amazing. Great location. I feel at home.

Dear Manuel O., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive you in this your home! Sincerely, Stib Acosta Front Desk

Great location to walk around

Customer review rating 5.0/5

Fernando Business - 02/10/2021 Confirmed reviews ALL

The staff are the very best. I travel all over the world and this hotel and staff the very best

Dear Fernando C., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best regards, Stib Acosta Front Desk

Best location

Customer review rating 3.5/5

Adriana Couples - 29/09/2021 Confirmed reviews ALL

Everything wonderful but the ac didn’t worl

Well located, room was noisy

Customer review rating 3.5/5

Carlos C. Business - 26/09/2021 Confirmed reviews ALL

Ok stay, room was facing street very noisy! I had trouble sleeping. Air didn’t seem to work.

Dear Carlos C., Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve in the aspects your mentioned above We are working together with our House Keeping and Maintenance team, so this situations are not happening again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stib Acosta Front Desk

Premier Hotel

Customer review rating 5.0/5

Russell G. Couples - 24/09/2021 Confirmed reviews ALL

From excellent staff to sensational location, there surely is not a better hotel in Bogota for value and overall appeal.

Dear Rusell G, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel as well as our location! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Stib Acosta Front Desk

Amazing service and Staff

Customer review rating 5.0/5

Millie R. Business - 24/09/2021 Confirmed reviews ALL

Our team of executives had an excellent experience starting with the rooms, second, a great staff and excellent service.

Dear Maria Milagros R. Fonseca, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Natalia and Erika. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We took note of your advice regarding our express check-out process and will take the measures to improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Front Desk

Short stay in Sofitel Bogota

TripAdvisor rating 5.0/5

tamarisenko Business - 28/01/2021 TripAdvisor review

Excellent staff, very professional, caring. Difficult time to be a tourist, but the staff in the hotel and the adjacent restaurant made our stay a wonderful experience. They arranged for a short tour of the countryside and the driver/tour guide was a very knowledgeable and entertaining young man. We enjoyed every minute of our stay in Bogota. The food was great, the service excellent.

Excellent hotel

TripAdvisor rating 4.0/5

meldorton 14/02/2020 TripAdvisor review

Excellent hotel in great location. Charming and friendly staff. Disappointed hotel did not have indoor pool as misleadingly stated on website and common areas/ restaurant in course of renovation which resulted in some cramped areas

Dear meldorton, Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. Thank you for highlighting our excellent hotel , our great location and our charming and friendly staff. We are sorry that the detail of not having a indoor pool has not fulfilled your expectation. I would like to reconfirm that our hotel does not have a pool service, and the information with our current services is published on our official website. However, to be sure, I would like to confirm with you the website where you obtained this information, in the same way that we inform our Marketing Manager to take the necessary measures and ensure that there is no incorrect information about our services on our Sofitel's website. At Sofitel Bogota Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Fox News MIA

TripAdvisor rating 5.0/5

kevinmE668AU Business - 20/01/2020 TripAdvisor review

A very nice hotel with excellent service. Rooms are well appointed, roomy, and quiet. There is a small bar with friendly staff off to the left of the lobby. Front desk prompt and very professional. Only two relatively small knocks: the shower temperature was inconsistent and the TV guide showed Fox News was available but after several attempts to reach the channel is was apparent it was not there. I was on the 8th floor, which is the top floor.

Dear kevinmE668AU, I truly appreciate you are taking the time to share your positive experience with us. Thank you for highlighting our very nice hotel ,our excellent service, and our friendly staff service. We are sorry that the detail of Fox news channel was not available on our TV service and it has not fulfilled your expectation. Please allow me to express my sincerest apologies. We have informed to our general manager and we have taken corrective measures to ensure this does not happen again. At Sofitel Bogota Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Yanelis Sepulveda, Guest Relations & Concierge Manager

Good hotel but won‘t come back.

TripAdvisor rating 3.0/5

joergb151 Couples - 14/12/2019 TripAdvisor review

The Sofitel is a nice hotel. Good location in Zona Rosa. Friendly staff. Nice room. Nice breakfast buffet. The beds are very comfortable. At the moment there is some construction in front of the hotel but it didn‘t bother us too much. The only negative thing happened at checkout. We were asked to pay the local VAT which added 19% to the previously confirmed room price. I said I have a confirmation that I will be tax exempt because I am a European tourist. They said their finance department does not allow tax exemption because of a new stamp that immigration uses and I should have been informed at check in time. I was not informed at check in time and actually I would have expected to be informed about even before my arrival so I have the choice of staying somewhere else as the 19% extra decreases the price/performance ratio significantly. During our stay in Columbia we stayed in two other hotels who had no problem with exempting us from the VAT. So for our last night in Bogota we chose to stay at JW Marriott and also no problem with VAT exemption. So I don‘t know what‘s wrong with the finance department at Sofitel but i feel cheated by them.

Dear Joergb151 Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regina. Thank you for highlighting our comfortable hotel, our very nice and helpful staff and our comfortable rooms. Receive our sincere apologies about the inconveniences that the hotel and street constructions have caused during your stay. We really sorry about the inconvenience with the taxes at the check-out time unfortunately at that specific moment the law about the exemption of taxes was not clear and it was mandatory to charge the taxes to all the guests. Due to this situation and once it was clarified we check all the cases and we are going to refund you the money of the taxes that applies to you credit card, you will receive the money en around 20 regular days. Best regards, Sincerely, Stib Acosta Castro

Great Sofitel experience!!!

TripAdvisor rating 5.0/5

olyavankempen Solo travel - 10/11/2019 TripAdvisor review

I had a surgery during my trip ,therefore I needed an extra care and support. The stuff was so kind and supportive, arranged medicine delivery in the hotel for me. They were bringing delicious room service and other treats in the room. I fell in love with this hotel and a location. The food was absolutely amazing and a stuff from the restaurant was very friendly and helpful. Cleaning stuff trustworthy and professional. Great concierge guys(Pedro thank you for carrying my heavy suitcase). Alejandro,Juan and ladies from reception you’ve made me feel like at home for 10 nights. I will definitely come back to stay at your hotel with my whole family again👍🏻😍. But need 2 connected rooms together. One is just good enough for 2 people:). See you next time.

Dear olyavankempen, I sincerely appreciate you are taking the time to share this review of your recent visit. Thank you for highlighting our amazing food, our great, kind and supportive staff service, and our prime location. I am happy that we were able to provide you a great stay. We pride ourselves on the level of service delivered by our team and we are so pleased to read we were able to support you and exceed your expectations on your stay. I would like to inform you that it will be a pleasure for us to organize the reservation of 2 connected rooms.We will be sure to share your feedback and we look forward to welcoming you back very soon. Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

First visit to Bogotá

TripAdvisor rating 5.0/5

Tour02525884383 Business - 16/09/2019 TripAdvisor review

Always try to stay in an Accor Group hotel and again I have been left fully satisfied. Excellent and safe location in Zona Rosa. Everything a business or tourist needs is both in the hotel and very nearby. I will continue to stay here in my future visits.

Dear Tour02525884383, I truly appreciate you are taking the time to share your positive experience with us. I am glad to know that you enjoy of our excellent and safe location. I am happy that we were able to provide you a great stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

Excellent Hotel

TripAdvisor rating 5.0/5

Franklyn E Friends getaway - 04/02/2019 TripAdvisor review

Spent 4 nights at the Sofitel Bogota Victoria Regia and it was fantastic. I stayed in Room 701 which was really very well appointed. This is the only Sofitel that I have stayed at that they have designed the glass shower doors properly in that water is not leaked onto the floor. Breakfast was great as always and it is very nice to know that coffee is still served in the cafetiere instead of coffee from those awful machines.Location was fabulous with lots of shopping and restaurants in the area. Had a fantastic time and cannot wait to return.

Dear Franklyn E, Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. Thank you for highlighting our fabuluos location and our great breakfast. I am happy that we were able to provide you an excellent stay. I hope to have the opportunity to welcoming you back to Sofitel Bogotá Victoria Regia in the near future! Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

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