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Sofitel Bogota Victoria Regia Hotel 5 stars

Customer review rating 4.7/5 3,289 reviews

ALLSAFE approved hotel

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Sofitel Bogota Victoria Regia
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+ 22 Services

Hotel extras

  • La Cabrera, strategic location

  • A perfect startpoint

  • Haute cuisine

  • Library and Meeting rooms

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (nearby)Paying
  • Air conditioned
  • AEROPORTO EL DORADOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Babysitting on request (nearby)Paying
Business services
  • 3 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80
Cundinamarca
 bogota
colombia

Tel: +5716466390

Fax: (+57)16220692

Check-in from 15h00

Check out up to 12h00

  • TRANSMILENIO :  CALLE 85

  • By plane

    AEROPORTO EL DORADO At 16km / 9.94 miles - Shuttle paying

GPS :4.669983, -74.053158

Our accommodation(s)

Our guestrooms feature the latest trend in hotels, offering both luxury and comfort. Designed by the prestigious architect Miguel Soto, our rooms will make you feel at home away from home.

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

SUPERIOR ROOM, 1 Queen Size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 31 m² / 334 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)
Rooms

Our restaurants and bars

BAR - RESTAURANT

Type of cuisine: Bistro

Discover our restaurant Bistro Intenacional, inspired by the flavors of the world with Colombian touches, which tempt our guests with French rituals to show the best of the gastronomy of both cultures. Breakfast, lunch and dinner are served.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

Is the perfect place for enjoying an exclusive cocktail, concocted by our head bartender using homemade syrups, infusions and the freshest local ingredients. Relax, sip on a cocktail or enjoy the night away.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 43 m²

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Sofitel Bogota Victoria Regia

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

3,289 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,381 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent

Customer review rating 5.0/5

Wilber A. Business - 17/04/2021 Confirmed reviews ALL

Thank you!

Excellent Location. Great place.

Customer review rating 5.0/5

Talha Families - 09/04/2021 Confirmed reviews ALL

Everything was great

Amazing staff and very well located

Customer review rating 4.5/5

Vivian H. Families - 05/04/2021 Confirmed reviews ALL

The staff was extremely friendly and attentive. The hotel is nice and the location couldn’t be better. The bed was super comfy and the cleaning was very good.

Dear Vivian Katia H., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front desk coordinator

Well located

Customer review rating 5.0/5

Hortensia B. Friends - 04/04/2021 Confirmed reviews ALL

Great location. Excellent staff. Wonderful service. Great food.

Dear Silvia M., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front desk coordinator

Made us feel like home

Customer review rating 4.5/5

Anonymous Couples - 27/03/2021 Confirmed reviews ALL

Every one most cooperative and friendly

Dear Isabel B., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front desk coordinator
Customer review rating 5.0/5

Ana L. G. Couples - 26/03/2021 Confirmed reviews ALL

Extremely nice stay, excellent staff

Dear Ana G. De Vidal, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front desk coordinator

The Best place to stay in Bogota

Customer review rating 5.0/5

Rosaline P. Solo - 17/03/2021 Confirmed reviews ALL

If you are looking for a place to stay in Colombia I will recommend everyone to stay at the Sofitel. The staff is very professional, respectful and friendly. As a Colombian I wouldn't think about a better location to enjoy the city. You have the best restaurants of the city next door and the two major shopping centers. Also the best bars at “Zona T”.

Dear Rosaline P., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

Incredible service

Customer review rating 5.0/5

Felipe L. Families - 09/03/2021 Confirmed reviews ALL

Best service and attention ever. Since the arrival to the departure.

Dear Felipe L., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

Very pleasant stay

Customer review rating 5.0/5

Tim Business - 06/02/2021 Confirmed reviews ALL

Wonderful staff, delicious breakfast each day, quite peaceful environment. Very happy!

Dear Timothy O., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Stib Acosta Castro Front Desk Coordinator

Very well located and great customer experience

Customer review rating 4.5/5

De M. Couples - 01/02/2021 Confirmed reviews ALL

Warm welcome from all Sofitel staff, fully dedicated to make your stay pleasant. Lovely place and team.

Dear Ludovic De m., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

Great hotel. The staff were very helpful and polite.

Customer review rating 5.0/5

Anonymous Business - 01/02/2021 Confirmed reviews ALL

Excellent

Dear Katherine P., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Stib Acosta Castro Front Desk Coordinator

Good stay

Customer review rating 5.0/5

Channing Business - 31/01/2021 Confirmed reviews ALL

Nice hotel and great place to stay in Bogotap

Short stay in Sofitel Bogota

TripAdvisor rating 5.0/5

tamarisenko Business - 28/01/2021 TripAdvisor review

Excellent staff, very professional, caring. Difficult time to be a tourist, but the staff in the hotel and the adjacent restaurant made our stay a wonderful experience. They arranged for a short tour of the countryside and the driver/tour guide was a very knowledgeable and entertaining young man. We enjoyed every minute of our stay in Bogota. The food was great, the service excellent.

amazing stay

Customer review rating 5.0/5

J M. Business - 27/01/2021 Confirmed reviews ALL

From the time we booked until the time we arrived and departed. The staff at the Sofitel Bogota were amazing. Starting with Daniel and Gina at the counter and there was another gentleman we did not get introduced, I believe he might have been the manager, amazing service and assistance in getting us anything we may have needed. Even prior to our arrival I was in contact with them through email asking many questions and they provided nothing but the utmost professionalism during all of our conversations. Nicholas in the bar/restaurant was terrific, the service was fantastic and the fact that all spoke English so very well. Daniel and Gina helped set up a little tour for us, which due to the lockdown and not being able to leave the hotel, was great. the tour guide, who had spent time in our province and country, took us on a personal tour throughout the mountains and city streets. His knowledge and history of the area was very educational. myself and the crew I travelled with cannot thank the staff and services that the Sofitel Bogota has provided us, you truly live up to your reputation as an amazing place to stay. thank you/gracias for the wonderful stay, the amazing food and drink, and service.

Dear Joseph M., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Daniel, Stephania and Nicolas . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

Excellent hotel

Customer review rating 5.0/5

Jorge C. Families - 19/01/2021 Confirmed reviews ALL

Excellent

Dear Jorge C. Ponz, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acostra Castro Front Desk Coordinator

Well located

Customer review rating 5.0/5

Laura Couples - 12/01/2021 Confirmed reviews ALL

Perfect

Dear Laura B., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

Excellent hotel

TripAdvisor rating 4.0/5

meldorton 14/02/2020 TripAdvisor review

Excellent hotel in great location. Charming and friendly staff. Disappointed hotel did not have indoor pool as misleadingly stated on website and common areas/ restaurant in course of renovation which resulted in some cramped areas

Dear meldorton, Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. Thank you for highlighting our excellent hotel , our great location and our charming and friendly staff. We are sorry that the detail of not having a indoor pool has not fulfilled your expectation. I would like to reconfirm that our hotel does not have a pool service, and the information with our current services is published on our official website. However, to be sure, I would like to confirm with you the website where you obtained this information, in the same way that we inform our Marketing Manager to take the necessary measures and ensure that there is no incorrect information about our services on our Sofitel's website. At Sofitel Bogota Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Fox News MIA

TripAdvisor rating 5.0/5

kevinmE668AU Business - 20/01/2020 TripAdvisor review

A very nice hotel with excellent service. Rooms are well appointed, roomy, and quiet. There is a small bar with friendly staff off to the left of the lobby. Front desk prompt and very professional. Only two relatively small knocks: the shower temperature was inconsistent and the TV guide showed Fox News was available but after several attempts to reach the channel is was apparent it was not there. I was on the 8th floor, which is the top floor.

Dear kevinmE668AU, I truly appreciate you are taking the time to share your positive experience with us. Thank you for highlighting our very nice hotel ,our excellent service, and our friendly staff service. We are sorry that the detail of Fox news channel was not available on our TV service and it has not fulfilled your expectation. Please allow me to express my sincerest apologies. We have informed to our general manager and we have taken corrective measures to ensure this does not happen again. At Sofitel Bogota Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Yanelis Sepulveda, Guest Relations & Concierge Manager

Good hotel but won‘t come back.

TripAdvisor rating 3.0/5

joergb151 Couples - 14/12/2019 TripAdvisor review

The Sofitel is a nice hotel. Good location in Zona Rosa. Friendly staff. Nice room. Nice breakfast buffet. The beds are very comfortable. At the moment there is some construction in front of the hotel but it didn‘t bother us too much. The only negative thing happened at checkout. We were asked to pay the local VAT which added 19% to the previously confirmed room price. I said I have a confirmation that I will be tax exempt because I am a European tourist. They said their finance department does not allow tax exemption because of a new stamp that immigration uses and I should have been informed at check in time. I was not informed at check in time and actually I would have expected to be informed about even before my arrival so I have the choice of staying somewhere else as the 19% extra decreases the price/performance ratio significantly. During our stay in Columbia we stayed in two other hotels who had no problem with exempting us from the VAT. So for our last night in Bogota we chose to stay at JW Marriott and also no problem with VAT exemption. So I don‘t know what‘s wrong with the finance department at Sofitel but i feel cheated by them.

Dear Joergb151 Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regina. Thank you for highlighting our comfortable hotel, our very nice and helpful staff and our comfortable rooms. Receive our sincere apologies about the inconveniences that the hotel and street constructions have caused during your stay. We really sorry about the inconvenience with the taxes at the check-out time unfortunately at that specific moment the law about the exemption of taxes was not clear and it was mandatory to charge the taxes to all the guests. Due to this situation and once it was clarified we check all the cases and we are going to refund you the money of the taxes that applies to you credit card, you will receive the money en around 20 regular days. Best regards, Sincerely, Stib Acosta Castro

Great Sofitel experience!!!

TripAdvisor rating 5.0/5

olyavankempen Solo travel - 10/11/2019 TripAdvisor review

I had a surgery during my trip ,therefore I needed an extra care and support. The stuff was so kind and supportive, arranged medicine delivery in the hotel for me. They were bringing delicious room service and other treats in the room. I fell in love with this hotel and a location. The food was absolutely amazing and a stuff from the restaurant was very friendly and helpful. Cleaning stuff trustworthy and professional. Great concierge guys(Pedro thank you for carrying my heavy suitcase). Alejandro,Juan and ladies from reception you’ve made me feel like at home for 10 nights. I will definitely come back to stay at your hotel with my whole family again👍🏻😍. But need 2 connected rooms together. One is just good enough for 2 people:). See you next time.

Dear olyavankempen, I sincerely appreciate you are taking the time to share this review of your recent visit. Thank you for highlighting our amazing food, our great, kind and supportive staff service, and our prime location. I am happy that we were able to provide you a great stay. We pride ourselves on the level of service delivered by our team and we are so pleased to read we were able to support you and exceed your expectations on your stay. I would like to inform you that it will be a pleasure for us to organize the reservation of 2 connected rooms.We will be sure to share your feedback and we look forward to welcoming you back very soon. Kind regards, Yanelis Sepulveda Guest Experience & Concierge Manager

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