Sofitel Bogota Victoria Regia 5 stars

Customer review rating (ALL Rating) 4.7/5 1,235 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • La Cabrera, strategic location

  • A perfect startpoint

  • Haute cuisine

  • Library and Meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80, Cundinamarca
BOGOTA
Colombia

GPS:4.669983, -74.053158

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR - RESTAURANT

Discover our restaurant Bistro Intenacional, inspired by the flavors of the world with Colombian touches, which tempt our guests with French rituals to show the best of the gastronomy of both cultures. Breakfast, lunch and dinner are served.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,235 reviews

TripAdvisor Rating  4.5/5  1,422 reviews

Certificate of excellence 2023

Not worth it

Customer review rating 1.0/5

World T. Solo - Confirmed reviews ALL

I was forced to pay a tax that didn’t apply to me (even after I asked the front desk about my exemption) Only offers foam mattress Checkin and checkout took forever

Very good service, best in zone.

Customer review rating 4.5/5

Guillermo P. Business - Confirmed reviews ALL

Staff is attentive, quality service all around. Attention to detail, cleanliness, and a terrific breakfast.

Estimado Monsieur P.,, Agradecemos sinceramente sus amables palabras y el tiempo que ha dedicado para compartir su experiencia en Sofitel Bogotá Victoria Regia . Nos complace saber que ha disfrutado de nuestro servicio de alta calidad y que lo considera el mejor de la zona. La satisfacción de nuestros huéspedes es nuestra prioridad, y nos enorgullece saber que hemos cumplido sus expectativas en cuanto a atención al detalle, limpieza y un delicioso desayuno. Agradecemos su sugerencia sobre un escritorio o mesa un poco más grande en la habitación y la tendremos en cuenta para futuras mejoras. Nuestro equipo está comprometido en brindar un servicio excepcional, desde el servicio a la habitación hasta el personal de recepción y los meseros, y nos alegra que hayan contribuido a que su estancia sea memorable. Valoramos sus comentarios y los utilizaremos para seguir mejorando y ofreciendo experiencias excepcionales a nuestros huéspedes. Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano. Cordialmente, Ibeth Collantes Guest Relations

Great hotel, great location!

Customer review rating 5.0/5

Jamie Couples - Confirmed reviews ALL

Excellent staff, exceptional service, superior room.

Dear Mnsieur Jamie, Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Sofitel Bogota Victoria Regia, enjoyed our fantastic location, and were pleased with our staff, service, and room. Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future. If there's anything specific you'd like to experience or any preferences you have, please feel free to let us know, and we'll do our best to make your next visit even better. Warm regards, Ibeth Collantes Guest Relations

Great Location

Customer review rating 4.5/5

Gabriel D. O. Couples - Confirmed reviews ALL

Great over all service

Dear Monsieur De O. Thank you for choosing our hotel and for taking the time to share your feedback. We're pleased to hear that you enjoyed our great location and overall service. However, we're genuinely sorry to learn about your discomfort with the bed and the resulting back pain. Your comfort and well-being are of utmost importance to us, and we apologize for any inconvenience you experienced. Please rest assured that we will investigate and address the issue with the bed promptly to ensure that future guests do not encounter a similar problem. Your feedback is valuable to us as it helps us improve our services and facilities. We hope that, despite this issue, you would consider staying with us again in the future, where we can provide you with a more comfortable and enjoyable experience. Thank you once again for your comments. Warm regards, Ibeth Collates Guest Relations

Good spot to enjoy Bogota

Customer review rating 4.5/5

Eleonore Couples - Confirmed reviews ALL

Centrally located, knowledgeable courteous staff. Spacious room Excellent amenities

Dear Madame S., Thank you for choosing Sofitel Bogotá Victoria Regia and for sharing your kind comments. We're thrilled to hear that you found our location to be a good spot to enjoy Bogota. Our team takes pride in providing knowledgeable and courteous service, and it's wonderful to know that you experienced just that. Moreover, we're delighted that you found your room spacious. Your feedback is a great motivator for us to continue delivering top-notch experiences to our valued guests. We look forward to having the pleasure of hosting you again in the future. Once again, thank you for your kind words. Warm regards, Ibeth Collantes Guest Relations

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Other web-users rate our hotel

  • 359 reviews 9.7/10 Location
  • 387 reviews 7.9/10 Room
  • 631 reviews 9.2/10 Service
  • 173 reviews 9/10 Breakfast
  • 97 reviews 8.6/10 Vibe
  • 89 reviews 9.2/10 Cleanliness
  • 5 reviews 1.4/10 Pool

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