Sofitel Bogota Victoria Regia 5 stars

Customer review rating (ALL Rating) 4.7/5 1,047 reviews

Best price
guarantee
Sofitel Bogota Victoria Regia - Image 1
Sofitel Bogota Victoria Regia - Image 2
Sofitel Bogota Victoria Regia - Image 3
Sofitel Bogota Victoria Regia - Image 4
Carrera 13 # 85-80, Cundinamarca, 110221 BOGOTA, Colombia

Description

Hotel extras

  • The hotel in Colombia has 3 meeting rooms for corporate events.

  • Enjoy the afternoon tea offered by the hotel.

  • Hotel in Bogota near the airport, 36 minutes by car.

  • Children up to 12 years old with parents stay free of charge

  • Pet Friendly Hotel in Bogota with additional charge.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80, Cundinamarca
110221 BOGOTA
Colombia

GPS:4.669983, -74.053158

Telephone
Fax +57 601 6466390

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Basilic Restaurant

Discover our restaurant Basilic Signature cuisine highlighting local products from different regions of Colombia, taking them to a high gastronomic level with French and avant-garde techniques. In our restaurant Basilic Cuisine de Origen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,047 reviews

TripAdvisor Rating  4.7/5  1,470 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Yuet M. C. Friends - Confirmed reviews ALL

Only disappointed that hotel did not have a covered driveway for arriving guests providing no shelter from the rain

Customer review rating 5.0/5

David H. M. C. Couples - Confirmed reviews ALL

Truly exceeded all expectations. I’ve had the opportunity to stay in some amazing hotels around the world and your property in Bogotá Banks with the best. We were extremely impressed with the beautiful warm hospitality of the staff. Incredible service excellent food terrific location. For many years, we’ve stayed in the EK hotel and Four Seasons which are great properties but doesn’t have the best location decent service decent food. Your property was amazing. We will definitely be coming back and staying at your property.

Bonjour Madame Uribe & Monsieur M. C., Thank you sincerely for sharing such a wonderful and detailed review. It is truly an honor to hear that your stay with us exceeded your expectations, especially considering your extensive experience at renowned hotels around the world. Your words mean a great deal to our entire team. We are delighted to know that you enjoyed our warm hospitality, the quality of our service, our food offerings, and our location. Knowing that you felt so well taken care of is the greatest reward for us. Thank you also for highlighting Camilo, Mauricio and Alejandra at the breakfast, we will make sure they receive your kind recognition. It was a pleasure having you with us, and we are genuinely grateful for your trust. We look forward to welcoming you back on your next visit to Bogotá and offering you another memorable experience. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 5.0/5

Nicolas M. P. Business - Confirmed reviews ALL

Great service, amicable staff, cab solutions upon request, good and clean rooms, overall great service.

Bonjour Monsieur M., Muchas gracias por compartir su experiencia y por otorgarnos una calificación tan positiva. Nos complace enormemente saber que nuestra ubicación, la amabilidad de nuestro equipo y la calidad del servicio contribuyeron a una estancia tan satisfactoria. Nos alegra especialmente que nuestro personal en el front haya dejado una impresión tan positiva; con gusto compartiremos sus palabras con ellos. Agradecemos también sus observaciones sobre el desayuno y el servicio de bar. Sus comentarios son muy valiosos para nosotros y los hemos trasladado a las áreas correspondientes con el fin de mejorar y asegurar que su próxima visita sea aún más memorable. Para nosotros es un placer recibir a miembros del programa ALL, y esperamos tener la oportunidad de darle nuevamente la bienvenida en Sofitel Bogotá Victoria Regia. Cordialmente, Alejandra Pedroza, Guest Relations.

Customer review rating 0.5/5

Ulla J. H. Business - Confirmed reviews ALL

My suitcases (2 pieces) were taken from my room without my permission to someone else’s room. When I requested those back I was given 2 of mine and someone elses one bag back. My prescription sunglasses were missing from the bag.

Bonjour Madame H. Thank you very much for sharing your feedback with us. At Sofitel Bogotá Victoria Regia, we truly value every comment as it helps us continue improving and delivering the refined experience that defines our brand. Please note that we have already contacted you via email to provide a personalized solution and ensure your concerns are fully addressed. Our team remains at your complete disposal for any additional assistance you may require. It would be our genuine pleasure to welcome you back in the future so we can restore your trust and offer you the exceptional service, attention to detail, and comfort that our guests deserve. If there is anything further we can do for you, please do not hesitate to reach out to us directly. We are here for you. Warm regards, Valentina Mermeo Front Desk Manager Sofitel Bogotá Victoria Regia

Customer review rating 2.0/5

Filmon E. Business - Confirmed reviews ALL

I was charged 425,000 pesos for items that should’ve qualified for my 100 USD Amex Platinum credit. I was literally refunded but told it would take three weeks to process the refund.

Bonjour Monsieur E., Thank you for sharing your feedback with us. We sincerely regret the inconvenience you experienced regarding the application of your Amex Platinum credit. Please allow us to express our deepest apologies. After reviewing the situation, we identified that the issue occurred during the check-out process due to the urgency of your departure, which led to an error in the transaction. This does not reflect the standards or service excellence that define Sofitel. We have already processed the refund as confirmed, and we understand the frustration caused by the waiting period. Please rest assured that we are working to improve our internal procedures to ensure greater accuracy and efficiency in similar situations moving forward. Your comfort and satisfaction are our top priorities, and we truly appreciate your understanding. It would be our pleasure to welcome you back soon and provide you with the refined experience and personalized attention you deserve. If there is anything further we can assist you with, please do not hesitate to contact us directly. Warm regards, Valentina Mermeo Front Desk Manager Sofitel Bogotá Victoria Regia

In partnership with TripAdvisor

Other web-users rate our hotel

  • 437 reviews 9.6/10 Location
  • 479 reviews 8.1/10 Room
  • 1,036 reviews 9.4/10 Service
  • 220 reviews 8.6/10 Breakfast
  • 165 reviews 8.7/10 Food
  • 132 reviews 8.6/10 Vibe
  • 108 reviews 8.4/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Bogota

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.