Sofitel Bogota Victoria Regia 5 stars

Customer review rating (ALL Rating) 4.6/5 1,172 reviews

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Carrera 13 # 85-80, Cundinamarca, 110221 BOGOTA, Colombia

Description

Hotel extras

  • The hotel in Colombia has 3 meeting rooms for corporate events.

  • Enjoy the afternoon tea offered by the hotel.

  • Hotel in Bogota near the airport, 36 minutes by car.

  • Children up to 12 years old with parents stay free of charge

  • Pet Friendly Hotel in Bogota with additional charge.

Our accommodation(s)

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Room 1

Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80, Cundinamarca
110221 BOGOTA
Colombia

GPS:4.669983, -74.053158

Telephone
Fax +57 601 6466390

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Basilic Restaurant

Discover our restaurant Basilic Signature cuisine highlighting local products from different regions of Colombia, taking them to a high gastronomic level with French and avant-garde techniques. In our restaurant Basilic Cuisine de Origen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,172 reviews

Customer review rating 5.0/5

Alberto J. A. J. Couples - Confirmed reviews ALL

Bonjour Monsieur A., Thank you very much for sharing your wonderful feedback and for awarding us a perfect score of 100/100. We are delighted to know that you enjoyed a comfortable stay and that our team made such a positive impression throughout your visit. It is especially rewarding to hear that every team member you interacted with was friendly, attentive and accommodating. We are also pleased that the cleanliness and comfort of your room, as well as our amenities, exceeded your expectations. Your kind words are a great motivation for our entire team to continue creating warm and memorable experiences for our guests. We also sincerely appreciate your loyalty as an ALL Accor Live Limitless Classic member. It is a pleasure to have you as part of our loyalty programme. We look forward to welcoming you back to Sofitel Bogotá Victoria Regia for another exceptional stay. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 3.5/5

Fernando G. S. Business - Confirmed reviews ALL

Bonjour Monsieur S., Thank you very much for taking the time to share your feedback following your stay with us. We are truly sorry to learn that we did not fully meet your expectations, particularly regarding the value for money and the relationship between the room, our services, and the price paid. We understand how important it is for our guests to feel that the experience and services provided are in line with what they expected, and we regret that this was not your perception during your stay. We would sincerely appreciate the opportunity to hear more about your experience and understand which specific aspects of the room or services did not meet your expectations. Your feedback is very valuable to us, as it allows us to better understand our guests' perceptions and identify opportunities to improve. We hope that, should you give us another opportunity in the future, we will be able to provide you with a more satisfying experience and demonstrate the level of service and hospitality we strive to offer. Kind regards, Alejandra Pedroza, Guest Relations.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Customer review rating 5.0/5

Juan L. H. G. G. H. Couples - Confirmed reviews ALL

Bonjour Monsieur González, Thank you so much for taking the time to share such an incredible review and for awarding us a perfect score. We are absolutely delighted to know that you consider Sofitel Bogotá Victoria Regia the best stay experience in Bogotá. It is truly rewarding to hear that you enjoyed such a comfortable and pleasant visit and that our team's warmth and dedication made such a positive impression. I would also like to personally thank you for your incredibly kind words about my service. It has truly been a pleasure to welcome you and to be part of your experience. Knowing that my attention and dedication contributed to making your stay memorable is the greatest compliment I could receive. Thank you for your generosity and trust. We are equally grateful for your recognition of Alejandro. We will be delighted to share your comments with him, as we know he will be proud to know that his kindness and professionalism made a difference during your stay. Thank you as well for your loyalty as an ALL Gold member. We are pleased to know that you felt fully recognized throughout your stay, as providing our loyal members with the experience they deserve is one of our greatest priorities. It is always an honor to welcome you to Sofitel Bogotá Victoria Regia. We look forward to seeing you again very soon and creating many more memorable experiences together. Warmest regards, Alejandra Pedroza, Guest Relations

Other web-users rate our hotel

  • 430 reviews 9.7/10 Location
  • 477 reviews 8/10 Room
  • 1,050 reviews 9.3/10 Service
  • 320 reviews 9.2/10 Breakfast
  • 250 reviews 9.2/10 Food
  • 146 reviews 8.4/10 Vibe
  • 110 reviews 8.1/10 Cleanliness

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