Sofitel Bogota Victoria Regia 5 stars

Customer review rating (ALL Rating) 4.7/5 1,049 reviews

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Carrera 13 # 85-80, Cundinamarca, 110221 BOGOTA, Colombia

Description

Hotel extras

  • The hotel in Colombia has 3 meeting rooms for corporate events.

  • Enjoy the afternoon tea offered by the hotel.

  • Hotel in Bogota near the airport, 36 minutes by car.

  • Children up to 12 years old with parents stay free of charge

  • Pet Friendly Hotel in Bogota with additional charge.

Our accommodation(s)

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Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80, Cundinamarca
110221 BOGOTA
Colombia

GPS:4.669983, -74.053158

Telephone
Fax +57 601 6466390

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Basilic Restaurant

Discover our restaurant Basilic Signature cuisine highlighting local products from different regions of Colombia, taking them to a high gastronomic level with French and avant-garde techniques. In our restaurant Basilic Cuisine de Origen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,049 reviews

TripAdvisor Rating  4.7/5  1,474 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Carla A. S. Couples - Confirmed reviews ALL

LOVE THE HOTEL, MY SECOND TIME AND WON'T BE MY LAST.

Bonjour Madame A., Thank you very much for taking the time to share your feedback with us, and for rating your stay so highly. We are delighted to know that you love the hotel and that this was your second visit, it truly means a lot to us. We hope, just as you mentioned, that it will not be your last. We are also very happy to hear that you had a great experience with our team, and we truly appreciate your kind mention of the masseuse who assisted you during your stay. Regarding your comment about tipping, thank you for bringing this to our attention. We are very sorry to hear that this made you feel uncomfortable at any moment. Please rest assured that gratuities should always remain at the guest’s discretion and never be solicited. Your feedback has been shared with our management team so we can reinforce this with all departments and ensure a more comfortable experience moving forward. We sincerely appreciate your loyalty and look forward to welcoming you back for your third visit and many more to come. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 5.0/5

Onissis K. S. L. Families - Confirmed reviews ALL

Awesome stay. Very attentive hospitality. Great location. Comfortable rooms and beds

Bonjour Monsieur S., Thank you very much for taking the time to share your feedback with us. We are delighted to know that you had a comfortable stay and that you enjoyed our attentive hospitality, great location, and comfortable rooms and beds. It is truly rewarding for our team to hear that your experience with us was “awesome.” We hope to have the pleasure of welcoming you back again very soon. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 5.0/5

Estefania B. Couples - Confirmed reviews ALL

A truly fantastic experience! The whole staff went above and beyond to take care of us and made our stay unforgettable. The hotel is perfectly located, and the rooms are exceptionally comfortable. Everything was simply perfect. I will definitely come back !

Bonjour Madame B., Thank you sincerely for your wonderful feedback and for awarding us a perfect 100/100. It is truly rewarding to know that your stay was “perfect” and that you enjoyed such a fantastic and unforgettable experience with us. We are delighted to hear that our entire team went above and beyond to take care of you. Your kind recognition of our colleagues, from Reception and Concierge to Restaurant and Housekeeping, means a great deal to all of us. Providing exceptional service is at the heart of what we do, and knowing that it made a memorable impact on your stay fills us with pride. It is also a pleasure to know that you found our location ideal and your room exceptionally comfortable. We strive to create an oasis of comfort and elegance for every guest, and we are thrilled that everything met, and even exceeded, your expectations. We are equally grateful for your loyalty as a Silver member of ALL Accor. It is always an honor to welcome members of our loyalty program, and we are pleased that your experience was flawless from the booking process to your time at the hotel. Thank you once again for taking the time to share your impressions. We look forward to welcoming you back on your next visit and to creating another exceptional stay for you. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 5.0/5

Rosemary C. Families - Confirmed reviews ALL

The staff was responsive and attentive. Concierge was helpful Overall excellent experience and will definitely recommend to others and stay here again.

Bonjour Madame C., Thank you sincerely for your outstanding feedback and for rating your experience a perfect 100/100. We are truly delighted to learn that your stay was extremely attentive and comfortable. It is wonderful to hear that our staff responded promptly to your needs and that our Concierge team was especially helpful throughout your visit. Your kind words mean a great deal to us and will certainly be shared with the team. We are especially grateful for your recognition of our breakfast staff, whom you mentioned as exceptional. They will be thrilled to know their efforts contributed meaningfully to your stay. We are honored that you would recommend us to others and even more pleased to know that you would choose to stay with us again. Providing memorable experiences is at the heart of what we do, and your comments reaffirm our commitment to excellence. Thank you once again for taking the time to share your experience. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 0.5/5

Niksa D. Couples - Confirmed reviews ALL

I made a reservation through Amex Platinum Hotel Collection for a 3 day stay at this hotel. After making a reservation Amex confirmed benefits as follows: early check in and late check out (when available), $100 property credit to be used for food and/or spa, complementary mini bar among other benefits. Emailed hotel 7 days before arrival to confirm reservation and benefits but never received email confirmation back from the hotel but still decided to stay at this property. Arrived and checked in, receptionist confirmed benefits and provided keys to a room. After entering the room we noticed that no toiletries whatsoever are provided, no toothpaste, toothbrush, not even mention that no shaving razor or shaving cream where not provided. Also, only one bathrobe was provided. My wife called and asked for a sleeping mask and hotel staff said that they are out of it. My wife used hotels spa treatment as we always do at any stays and she charged $100 spa credit to a room with plan to cover that expense with property credit. At checkout we were notified that $100 property credit cannot be applied towards a spa and also that mini bar is not complementary (we haven’t even used it). I feel that this situation is completely unacceptable by such property where you expect high quality and high level of the service. In the end we paid for the services provided, even though I showed to the receptionist proof and printouts that clearly confirmed that $100 credit can be used at spa and also complementary mini bar among other benefits.

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Other web-users rate our hotel

  • 382 reviews 9.6/10 Location
  • 433 reviews 7.7/10 Room
  • 743 reviews 9.2/10 Service
  • 217 reviews 8.8/10 Breakfast
  • 147 reviews 8.5/10 Food
  • 87 reviews 8.5/10 Cleanliness

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