Sofitel Bogota Victoria Regia Hotel 5 stars

Customer review rating 4.7/5 3,341 reviews

ALLSAFE approved hotel

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Sofitel Bogota Victoria Regia
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+ 15 Services

Hotel extras

  • La Cabrera, strategic location

  • A perfect startpoint

  • Haute cuisine

  • Library and Meeting rooms

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (nearby) Paying
  • Air conditioned
  • AEROPORTO EL DORADO Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Babysitting on request (nearby) Paying
Business services
  • 3 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80
Cundinamarca
 bogota
colombia

Tel: +5716466390

Fax: (+57)16220692

Check-in from 15h00

Check out up to 12h00

  • TRANSMILENIO :  CALLE 85

  • By plane

    AEROPORTO EL DORADO At 16km / 9.94 miles - Shuttle paying

GPS :4.669983, -74.053158

Our accommodation(s)

Our luxury, contemporary and refined rooms were designed with spirit, soul and consideration, always with the comfort of our guests in mind.

Our restaurants and bars

BAR - RESTAURANT

Type of cuisine: Bistro

Discover our restaurant Bistro Intenacional, inspired by the flavors of the world with Colombian touches, which tempt our guests with French rituals to show the best of the gastronomy of both cultures. Breakfast, lunch and dinner are served.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

LOUNGE BAR

Is the perfect place for enjoying an exclusive cocktail, concocted by our head bartender using homemade syrups, infusions and the freshest local ingredients. Relax, sip on a cocktail or enjoy the night away.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 43

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Sofitel Bogota Victoria Regia

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

3,341 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,383 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.0/5

Ricardo O. Business - 22/07/2021 Confirmed reviews ALL

The attention was great but there were some unexpected issud that presented a problem.

Attentive staff

Customer review rating 5.0/5

Beth C. Business - 20/07/2021 Confirmed reviews ALL

I just had an amazing stay. The staff could not have been better. Very attentive. They took care of my needs beyond what I asked for, anticipated what I needed as well.

Dear Beth C., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Front Desk

Clean, Safe, Good location

Customer review rating 4.0/5

J. A. Friends - 13/07/2021 Confirmed reviews ALL

Overall great experience. Very clean and great location. Appeared safe with plenty of security. The rooms were small but comfortable. The staff was very nice and professional. They were very strict will allowing guests which I feel was a bit odd but possibly understandable with COVID.

extremely satisfied

Customer review rating 5.0/5

Santiago G. Business - 13/07/2021 Confirmed reviews ALL

everything from the transportation to the end very good, excellent service and the attention for everything we ask was very well done.

Dear Santiago g. Perez, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Great stay

Customer review rating 5.0/5

Libia G. Friends - 09/07/2021 Confirmed reviews ALL

Very convenient location. Sound proof widows, and perfect temperature rooms

Dear Alejandro G., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Nice spot

Customer review rating 4.5/5

Anonymous Business - 05/07/2021 Confirmed reviews ALL

Very clean rooms perfect service and great hospitality!

Dear Peter L., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Never disappoints

Customer review rating 5.0/5

Melvin R. W. Couples - 03/07/2021 Confirmed reviews ALL

When I travel I look forward to the experience at staying at the sofitel, This is something you don’t normally say that you look forward to staying at a hotel they do things right each and every time

Dear Carolina M., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team in specially Gina . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the following link https://all.accor.com/loyalty-program/reasonstojoin/index.en.shtml you can know all abouth lifestyle Loyalty programme. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Excellent safe location

Customer review rating 4.5/5

Giuseppa B. Couples - 24/06/2021 Confirmed reviews ALL

The hotel is situated on a street full of vey good restaurants . Our stay at the hotel was great. Very very clean hotel. The staff very friendly and helpful especially the hotel manager, he helped us with car hire Thank you hotel manager!

Dear Giuseppa B., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Extraordinary service A+

Customer review rating 4.5/5

Alessandra P. Business - 20/06/2021 Confirmed reviews ALL

Juan Manuel and the other male receptionist (I’m sorry I forgot his name) provided me A+++ service. You can tell they absolutely love their job and that customer service is in their DNA. I can’t thank you enough. Keep them on staff because they are the gems of the Sofitel and the reason I would be back. Felicidades de corazón.

Dear Alessandra Monica p. Cicera, We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. We pride ourselves on the level of service delivered by our team and we are so pleased to read we were able to exceed your expectations. We will be sure to share your feedback and we look forward to welcoming you back very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sib Acosta Castro Front Desk

Good central location.

Customer review rating 4.0/5

Ben W. Business - 16/06/2021 Confirmed reviews ALL

Single night stay in Bogotá. Reception staff very helpful. Breakfast was a little disappointing. I requested the continental and was only brought fruit and cereal despite the menu stating that breads and pastries were also included. In my opinion these should have all been brought out together when requesting set meal from the menu.

Dear Benjamin W., We sincerely appreciate you are taking the time to share this detailed review of your recent visit. Thank you for highlighting our front desk service and its staff. I am sorry to hear that your experience at breakfast was not as good as the rest of your stay and we thank you for extending these comments to us. Please, rest assured that we will take the proper measures to avoid this kind of experiences in the near future as we are always striving for improving our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sib Acosta Castro Front Desk

Great location great staff

Customer review rating 4.5/5

Mark F. Couples - 14/06/2021 Confirmed reviews ALL

Everyone was so helpful! Especially with English

Dear Mark f., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk

Great hotel

Customer review rating 5.0/5

Anonymous Friends - 10/06/2021 Confirmed reviews ALL

Extraordinary!

Dear Iulian F., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

All staffs are amazing, so courteous and wonderful!!!

Customer review rating 5.0/5

Anh Business - 06/05/2021 Confirmed reviews ALL

Everything was perfect. Service is top notch.

Dear Nova N., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

Excellent

Customer review rating 5.0/5

Wilber A. Business - 17/04/2021 Confirmed reviews ALL

Thank you!

Dear Wilber A., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

Excellent Location. Great place.

Customer review rating 5.0/5

Talha Families - 09/04/2021 Confirmed reviews ALL

Everything was great

Dear Ayesha Talha C., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front Desk Coordinator

Amazing staff and very well located

Customer review rating 4.5/5

Vivian H. Families - 05/04/2021 Confirmed reviews ALL

The staff was extremely friendly and attentive. The hotel is nice and the location couldn’t be better. The bed was super comfy and the cleaning was very good.

Dear Vivian Katia H., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front desk coordinator

Well located

Customer review rating 5.0/5

Hortensia B. Friends - 04/04/2021 Confirmed reviews ALL

Great location. Excellent staff. Wonderful service. Great food.

Dear Silvia M., We very much appreciate your comments regarding your stay at the Sofitel Bogota Victoria Regia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stib Acosta Castro Front desk coordinator

Short stay in Sofitel Bogota

TripAdvisor rating 5.0/5

tamarisenko Business - 28/01/2021 TripAdvisor review

Excellent staff, very professional, caring. Difficult time to be a tourist, but the staff in the hotel and the adjacent restaurant made our stay a wonderful experience. They arranged for a short tour of the countryside and the driver/tour guide was a very knowledgeable and entertaining young man. We enjoyed every minute of our stay in Bogota. The food was great, the service excellent.

Excellent hotel

TripAdvisor rating 4.0/5

meldorton 14/02/2020 TripAdvisor review

Excellent hotel in great location. Charming and friendly staff. Disappointed hotel did not have indoor pool as misleadingly stated on website and common areas/ restaurant in course of renovation which resulted in some cramped areas

Dear meldorton, Thank you for taking the time to tell us about your experience at the Sofitel Bogota Victoria Regia. Thank you for highlighting our excellent hotel , our great location and our charming and friendly staff. We are sorry that the detail of not having a indoor pool has not fulfilled your expectation. I would like to reconfirm that our hotel does not have a pool service, and the information with our current services is published on our official website. However, to be sure, I would like to confirm with you the website where you obtained this information, in the same way that we inform our Marketing Manager to take the necessary measures and ensure that there is no incorrect information about our services on our Sofitel's website. At Sofitel Bogota Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yanelis Sepulveda Guest Experience & Concierge Manager

Fox News MIA

TripAdvisor rating 5.0/5

kevinmE668AU Business - 20/01/2020 TripAdvisor review

A very nice hotel with excellent service. Rooms are well appointed, roomy, and quiet. There is a small bar with friendly staff off to the left of the lobby. Front desk prompt and very professional. Only two relatively small knocks: the shower temperature was inconsistent and the TV guide showed Fox News was available but after several attempts to reach the channel is was apparent it was not there. I was on the 8th floor, which is the top floor.

Dear kevinmE668AU, I truly appreciate you are taking the time to share your positive experience with us. Thank you for highlighting our very nice hotel ,our excellent service, and our friendly staff service. We are sorry that the detail of Fox news channel was not available on our TV service and it has not fulfilled your expectation. Please allow me to express my sincerest apologies. We have informed to our general manager and we have taken corrective measures to ensure this does not happen again. At Sofitel Bogota Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Yanelis Sepulveda, Guest Relations & Concierge Manager

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