Sofitel Bogota Victoria Regia 5 stars

Customer review rating (ALL Rating) 4.7/5 1,052 reviews

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Carrera 13 # 85-80, Cundinamarca, 110221 BOGOTA, Colombia

Description

Hotel extras

  • The hotel in Colombia has 3 meeting rooms for corporate events.

  • Enjoy the afternoon tea offered by the hotel.

  • Hotel in Bogota near the airport, 36 minutes by car.

  • Children up to 12 years old with parents stay free of charge

  • Pet Friendly Hotel in Bogota with additional charge.

Our accommodation(s)

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Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80, Cundinamarca
110221 BOGOTA
Colombia

GPS:4.669983, -74.053158

Telephone
Fax +57 601 6466390

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Basilic Restaurant

Discover our restaurant Basilic Signature cuisine highlighting local products from different regions of Colombia, taking them to a high gastronomic level with French and avant-garde techniques. In our restaurant Basilic Cuisine de Origen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,052 reviews

TripAdvisor Rating  4.7/5  1,474 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Kenneth N. M. Couples - Confirmed reviews ALL

Nicely appointed rooms and great breakfast buffet.

Bonjour Monsieur N., Thank you very much for your wonderful review and for rating your stay 100/100. We are delighted to know that you enjoyed our privileged location, the comfort of our rooms, and especially our breakfast buffet, which you rated perfectly. Your kind words for our restaurant team at breakfast mean a great deal to us. They take great pride in creating a warm and attentive start to the day for every guest, and knowing they contributed to your satisfaction is truly rewarding. We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back soon for another magnifique experience. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 5.0/5

Karim G. Couples - Confirmed reviews ALL

Great rooms, great facilities, great location. 10/10. Viva Colombia. Viva Sofitel

Bonjour Monsieur G., Thank you sincerely for your outstanding review and for rating your experience 100/100. We are truly delighted to hear your kind words. Your enthusiasm brings a smile to our entire team. It is wonderful to know that you enjoyed our rooms, facilities, and privileged location, and that your experience with us was a perfect 10/10. As a valued ALL Gold member, we are also happy to hear that your upgraded second stay added even more comfort to your visit. Your appreciation inspires us to continue delivering the impeccable service and warm Colombian hospitality that define the Sofitel experience. We look forward to welcoming you back very soon for another magnifique stay. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 4.5/5

Tomasz S. Couples - Confirmed reviews ALL

We have reached the hotel with 1.5 days of delay because of Lufthansa Group incompetence. Unfortunately it was too late to change the booking but this is of course not fault of the hotel, we will charge the airline for the damages. The check-in at 4am was quick and professional. We got a wonderful upgraded room. The hotel staff supported us with troubles related to our travel problems: delayed luggage, rebooking of further flights and so on. Everything was done smoothly and professional. On the day of departure unfortunately our room was not available for late checkout but we had offered solution of moving us to some smaller (still beautiful) room, our bags were moved smoothly to that room but the staff. This was something really exceptional.

Bonjour Monsieur S., Thank you very much for taking the time to share such a thoughtful review and for rating your experience 90/100. We are truly honored by your comment describing us as “the best Sofitel you’ve ever stayed in.” This means a great deal to our entire team. We sincerely regret the travel difficulties you experienced before arriving in Bogotá. Although these challenges were outside the hotel’s control, we are pleased to know that our team was able to support you. Your comfort after such a long journey was our priority. It is wonderful to hear that your upgraded room exceeded your expectations and that, as a valued ALL Gold member, you felt recognized through your welcome drink, amenity, and overall service. We also appreciate your kind words regarding the solution provided for your late checkout needs. While we regret that your original room was unavailable, we are delighted that the alternative room contributed positively to your departure experience. Your recognition of our sustainability commitment, especially the absence of plastic bags, also encourages us to continue strengthening our eco‑friendly practices. Thank you once again for your trust, your loyalty to the Accor family, and for sharing such an encouraging review. It was a pleasure welcoming you to Bogotá, and we hope to have the honor of hosting you again for another exceptional stay. Warm regards, Alejandra Pedroza, Guest Relations.

Customer review rating 1.5/5

Rodrigo C. V. Business - Confirmed reviews ALL

Unfortunately, it is very difficult to rest at this hotel. The property is located next to a construction site and on a busy avenue, and there is significant noise during the night. The windows are not properly soundproofed to isolate either the construction noise or the street traffic. In addition to this, music from the hotel’s own hallway can be heard clearly inside the room. Between the external noise and the internal noise, it is extremely hard to sleep, even when earplugs are provided. What was most disappointing for me was how this situation was handled at check-out. After being asked if I wanted to leave a tip (which I did), I was asked how my stay had been. I shared these concerns at the front desk, in front of three staff members, and none of them acknowledged the issue. There was no apology, no attempt to explain, and no offer of any kind of compensation. This did not feel like hospitality and left a very poor final impression. The problem was not only the experience itself, but also the way it was addressed.

Great stay in perfect location

TripAdvisor rating 5.0/5

holidaychicLondon TripAdvisor review

We arrived in the evening from the airport. Our room was a decent size with good air con. The bathroom had L’Occitane products and a decent over bath shower. My only negative is the lighting in the room was dreadful ! Theres dim lights by the bed and one spotlight on one side of the room. We had to use our phone torches to unpack. We had dinner on the first evening which was really nice and great service. Breakfast was good, a lovely spread of fruit, yoghurts, pastries and so on. We used the gym both days - it has a couple of treadmills, cross trainers, bike and a few weights (not many) but was fine. Every member of staff we encountered was very friendly and professional. The area is really nice, with lots of bars, restaurants and shops. We had a great stay..

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Other web-users rate our hotel

  • 382 reviews 9.6/10 Location
  • 433 reviews 7.7/10 Room
  • 743 reviews 9.2/10 Service
  • 217 reviews 8.8/10 Breakfast
  • 147 reviews 8.5/10 Food
  • 87 reviews 8.5/10 Cleanliness

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