ibis Bogota Museo 3 stars

Customer review rating (ALL Rating) 4.3/5 2,722 reviews

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Transversal 6 No 27 - 85, Centro Internacional, 11001 BOGOTA, Colombia

Description

Hotel extras

  • Airport shuttle service

  • It has 24-hour parking

  • Restaurant and buffet with vegetarian and children's dishes

  • Comfortable rooms

  • Qceviche: excellent restaurant and bar serving Peruvian cuisine

Our accommodation(s)

Hotel location

ibis Bogota Museo

Transversal 6 No 27 - 85, Centro Internacional
11001 BOGOTA
Colombia

GPS:4.614176, -74.068794

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

QCEVICHE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,722 reviews

TripAdvisor Rating  4.0/5  1,738 reviews

Customer review rating 2.5/5

Babatunji S. Friends - Confirmed reviews ALL

The hotel was ok. One of my friend's room didn't have working lights and the TV in my room wasn't working. The TV came on but you couldn't use it as the cable wouldn't work. It's a bit unfortunate that you pay the full amount for a room but don't get complete service. I also think that it's not too much to give one complementary bottle of water to arriving guests at the very least. But, the service and willingness of the staff to help was commendable.

Dear Babatunji S., Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the dedication of our staff. However, we regret to learn about the issues you experienced with the lighting and television in your room. We understand that these aspects are crucial to a comfortable stay. Regarding the provision of amenities, we strive to enhance our guest experience, and your suggestion for complimentary water will be considered as we evaluate our services. We appreciate your commendation of our team and hope to provide you with a better experience in the future. Best regards, ibis Bogota Museo

Customer review rating 4.5/5

Frandi G. Solo - Confirmed reviews ALL

Fast and efficient check in and better check out Spotless room, fantastic smell. HK 10/10 Breakfast was good. Please make sure all items are labeled. Too much dirty tables, understandable on busy time but guest should not seat on a dirty table. Rooms furniture can be in better condition. Bathroom ride side mirror light blink from time to time. Wifi on 14 floor is like not existing. Very bad signal also at least in my room from my phone provider as well

Dear Frandi G., Thank you for taking the time to share your feedback regarding your recent stay. We are delighted to hear that you enjoyed the check-in and check-out processes, as well as the cleanliness of your room and the breakfast options provided. We appreciate your suggestions regarding table cleanliness during busy periods, as well as the labeling of breakfast items. Your comments about the furniture condition and bathroom lighting have been noted. We understand that reliable Wi-Fi is essential, and we will consider your feedback as we work to enhance our services. Thank you once again for your valuable insights. Kind regards, ibis Bogota Museo

Customer review rating 4.5/5

Federico L. B. Solo - Confirmed reviews ALL

Un lugar agradable

Estimado Federico L. B., Agradecemos sinceramente su comentario positivo. Nos complace saber que disfrutó de su estancia y que encontró nuestro hotel agradable. Esperamos poder recibirlo nuevamente en ibis Bogota Museo. Atentamente, ibis Bogota Museo

Customer review rating 4.5/5

Annika M. R. D. Business - Confirmed reviews ALL

I stayed for five nights and had a great time. The location is perfect, the hotell staff was really nice. The only problem we had was the key system, the key cards get demagnetised really easily so I had to go back to the lobby to reactivate the card a couple of times during the stay, I see that many other previous guests have had the same problem.

Dear Annika M. R. D., Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our central location and attentive staff. We apologize for the inconvenience you encountered with the key card system. We recognize that this has been a recurring issue for some guests, and we appreciate your feedback as it helps us in our ongoing efforts to enhance our services. Thank you once again for your review. We look forward to welcoming you back in the future. Best regards, ibis Bogota Museo

Customer review rating 3.0/5

Katy D. N. Business - Confirmed reviews ALL

Regular

Estimada Katy D. N., Agradecemos su comentario y lamentamos los inconvenientes que experimentó durante su estadía. Tomamos en cuenta sus observaciones sobre la ducha y el servicio de almuerzo, y trabajaremos en mejorar estos aspectos. Atentamente, ibis Bogota Museo

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Other web-users rate our hotel

  • 1,291 reviews 9.5/10 Location
  • 1,535 reviews 4.9/10 Room
  • 1,935 reviews 7.2/10 Service
  • 47 reviews 5.6/10 WiFi
  • 609 reviews 5.3/10 Cleanliness
  • 603 reviews 7.6/10 Breakfast
  • 43 reviews 3.5/10 Bar
  • 12 reviews 0.8/10 Wellness Area

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