ibis Bogota Museo Hotel 3 stars

Customer review rating 4.4/5 11,507 reviews

ibis Bogota Museo
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+ 14 Services
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Room 1

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Children's age

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre

Hotel location

ibis Bogota Museo

Transversal 6 No 27 - 85
Centro Internacional
11001
bogota
colombia

Tel: +5713814666

Fax: (+57)1/3814667

Check-in from 12h00

Check out up to 12h00

  • TRANSMILENIO :  PROFAMILIA

  • By plane

    EL DORADO At 15km / 9.32 miles

GPS :4.614176, -74.068794

Our accommodations

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Room with 1 double bed and 1 single bed for children

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Office room: custom apartment-office

  • Max. number of persons: 2
Rooms

Our restaurants and bars

QCEVICHE

Type of cuisine: Other cooking style

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QCEVICHE

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Our guest reviews for
ibis Bogota Museo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,507 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,668 reviews

Good locatiom, room, and staff.

Customer review rating 4.4/5

Jon D. Couples - 20/03/2020 Confirmed reviews ALL

Excellent services and staff with excellent location.

Coronavirus many I couldn't stay

Customer review rating 4.4/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

The Accor hotline is busy and I couldn't ring up to cancel my booking. Poor handling of Coronavirus.

Dear Jinn L., Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will check your reservation and will send you the information to change your reservation date. Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Well located

Customer review rating 4.4/5

Vladosa Couples - 12/03/2020 Confirmed reviews ALL

Good stay in the center town. Very good taxi transfer. We enjoy staying here.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Very good location

Customer review rating 4.4/5

Nivia Friends - 09/03/2020 Confirmed reviews ALL

It was well located to stroll around, pedestrian areas, attractions and museums. There was also a variety of restaurants around. Service in the hotel was also very good.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Horrible

Customer review rating 4.4/5

Jenny W. C. Couples - 09/03/2020 Confirmed reviews ALL

Hi my stay at ibis Was good and bad. The room was small. But it was okay. And the customer service was horrible. The restaurant people was horrible. It took two hours before I get my order in No one asked me how I was doing or if I needed anything. I had to go and as For someone to take my order.I like the hotel but Customer service is very Harrible you all need to change that. I was not pleased with my stay the people at the restaurant Act like if I wasn't even there. That was a horrible experience. I don't think I would ever visit. That hotel again, and I wouldn't recommend anyone to do so after my horrible experience.

Dear Jenny C., Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Rivera Depupty Hotel ibis Bogota Museo.

Locación

Customer review rating 4.4/5

Anonymous Couples - 29/02/2020 Confirmed reviews ALL

The room vas every hot!

Dear Elim Ortiz A., Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Nice hotel; helpful staff!

Customer review rating 4.4/5

Anonymous Couples - 29/02/2020 Confirmed reviews ALL

Hotel was very nice; great location close to central Bogota. Staff was very helpful with taxis and any questions we had. Only slight problem, depending on the location of your room, was a loud night club neighboring the hotel on Fri and Sat nights that was open until 2:30 am.

Dear Paul W., We very much appreciate your comments regarding your stay at the ibis Bogota Museo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Dirty rooms

Customer review rating 4.4/5

Sadie Couples - 29/02/2020 Confirmed reviews ALL

Dirty room

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Good location

Customer review rating 4.4/5

Felix Solo - 25/02/2020 Confirmed reviews ALL

I just spend one night at the hotel. I liked it, because it has good prices, and is welll located.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

OK comfortable hotel

Customer review rating 4.4/5

Keitho Couples - 22/02/2020 Confirmed reviews ALL

Nothing fancy here, but a great breakfast clean room and comfortable bed. Lack of hand towels, face towels, and bath mat was a mystery. Good location and friendly staff.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Good stay

Customer review rating 4.4/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Very pleasant

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wendy Polo Trainee Gerencial Hotel Ibis Bogotá Museo

Not fire safe

Customer review rating 4.4/5

Greg H. Couples - 19/02/2020 Confirmed reviews ALL

The fire alarm went off in the early hours, I got up on the 12th floor and the fire emergency door was locked. Of course we all know not to use the lift. Eventually the alarm stopped but there was no anouncement to say this was a false alarm. The only option was to use the lift to speak to reception because they were not answering the phone, after I saw someone get out of it. The front desk assistant said he overrode the emergency fire door system but told no one over the anouncement system. If there is a fire alarm everyone must leave the building via the automatic fire doors to the stair well and if its a false alarm people must be told. The front desk man was very unconcirned and dismissive of me, this is a lax dangerous practice.

Dear Gregory H., Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wendy Polo Trainee Gerencial Hotel Ibis Bogotá Museo

Excellent location.

Customer review rating 4.4/5

Rosane Business - 17/02/2020 Confirmed reviews ALL

Excellent location, clean accomodations. Ecerything else as simole as any other Ibis hotel. Staff very friendly!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wendy Polo Trainee Gerencial Hotel Ibis Bogotá Museo

Good Stay

Customer review rating 4.4/5

Enrique Couples - 16/02/2020 Confirmed reviews ALL

It was a good experience in general. The only thing that went wrong was at the begining, in which the room that what given to (12th Floor) us had an annoying noice that was coming from outside, probably from a machine. Thankfuly, the recepcionist was abble to change our room and the new one was perfect.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wendy Polo Trainee Gerencial Hotel Ibis Bogota Museo

Perfect

Customer review rating 4.4/5

Alain Couples - 13/02/2020 Confirmed reviews ALL

Excellent value for money. Excellent breakfast!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wendy Polo Trainee Gerencial Hotel ibis Bogota Museo.

Great experience

Customer review rating 4.4/5

César A. A. Business - 07/02/2020 Confirmed reviews ALL

Excellent location, clean rooms and service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wendy Polo Trainee Gerencial Hotel ibis Bogota Museo.

Perfect hotel for what I needed.

Customer review rating 4.4/5

M E. Families - 06/02/2020 Confirmed reviews ALL

I come to visit family and I realized I am too old to be sleeping on my mom's couch, listening to my younger brother's music loudly while I try to sleep. I picked this hotel to be close to them, but not that close. It was perfect. A quick walk to my family, restaurants, banks, cafes and a vibrant Downtown area. Hotel had what I required, clean sheets, clean towels, fast internet and cable news. No frills, very basic but ideal.

Dear Miguel E., We very much appreciate your comments regarding your stay at the ibis Bogota Museo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wendy Polo Trainee Gerencial Hotel ibis Bogota Museo.

Could tweak a few things

Customer review rating 4.4/5

D. W. Couples - 05/02/2020 Confirmed reviews ALL

Check-in was confusing and frustrating as I had chosen a pay in advance option but was told I had to pay for the room. Eventually, it was explained that in Colombia the prepay option is not possible. Took over 1/2 hour to work this out. A dog barking all night and early morning traffic noise seemed to be enhanced by a room window that never fully closed. The breakfast area was always “outside” cold because the smoking patio doors were perpetually open. Those were our major concerns, but the stay was ok and staff were very helpful.

Dear Dale N., Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wendy Polo Trainee Gerencial Hotel ibis Bogota Museo.

Great location, staff

Customer review rating 4.4/5

Jesus A. G. Families - 04/02/2020 Confirmed reviews ALL

I love it The staff was greay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wendy Polo Trainee Gerencial

Excelente

Customer review rating 4.4/5

Excelente Business - 03/02/2020 Confirmed reviews ALL

Placentera

Estimada IRADA CAROLINA L., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Bogota Museo. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Wendy Polo Trainee Gerencial
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