ibis Bogota Museo 3 stars

Customer review rating (ALL Rating) 4.2/5 2,626 reviews

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Description

Hotel extras

  • Airport shuttle service

  • It has 24-hour parking

  • Restaurant and buffet with vegetarian and children's dishes

  • Comfortable rooms

  • Qceviche: excellent restaurant and bar serving Peruvian cuisine

Our accommodation(s)

Hotel location

ibis Bogota Museo

Transversal 6 No 27 - 85, Centro Internacional
11001 BOGOTA
Colombia

GPS:4.614176, -74.068794

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

QCEVICHE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,626 reviews

Customer review rating 3.5/5

Richard G. Business - Confirmed reviews ALL

The shower handle came loose, and the drainpipe seemed to be blocked as well.

Customer review rating 4.5/5

Helmuth T. G. Business - Confirmed reviews ALL

I was assigned a very quiet room. Slept very well.

Estimado Huésped, Sr. Helmuth. ¡Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Carlos Gómez. Gerente General.

Customer review rating 4.0/5

Martinez J. E. Business - Confirmed reviews ALL

Overall, I had a great stay. However, there were two issues worth noting. During the stay, there was a very strong mold odor coming from the bathroom. It was so intense that we had to keep the bathroom door closed. Additionally, room service was unavailable during dinner due to short staffing in the restaurant. The staff member on duty was doing her best to assist both room service and restaurant guests, but it was understandably difficult for one person to manage both. Thank you for your attention to these matters.

Dear Guest, Thank you very much for your kind words about our breakfast, location, service, and comfort it truly means a lot to us. We sincerely apologize for the inconvenience caused by the odor in the bathroom. This is not the standard we aim to deliver, and your feedback has been shared with our maintenance team for immediate action. We truly appreciate your comments and hope to have the opportunity to welcome you back for an even better experience. Warm regards, Carlos Gómez General Manager

Customer review rating 5.0/5

Julian G. H. Solo - Confirmed reviews ALL

I was in Bogotá to attend friends' wedding celebration; I wanted a central location at a reasonable price, and one of the friends getting married suggested Ibis Museo. This proved a very good choice for me -- the proximity of La Macarena (with restaurants, in particular), and the ease of getting transport to other parts of the city, were very useful. The room itself was impeccable -- I'd especially note the very comfortable mattress, sheets and pillows. I do not often sleep well on my first night in a hotel, but that was not the case here.

Thank you very much for sharing your experience with us. We’re truly delighted to know that our location, close to La Macarena and well connected to the rest of the city, made your stay so convenient. It’s especially rewarding to hear that you had such a restful first night your comments about the comfort of the mattress, sheets, and pillows mean a lot to us. We’re grateful you chose us for such a special occasion, and we hope to welcome you back on your next visit to Bogotá. Carlos Gomez General Manager

Customer review rating 3.5/5

Alexander C. Friends - Confirmed reviews ALL

I stayed here for 6 days. I had to move rooms the 2nd day because of issues on the electronic room lock; the card didn’t work in the elevator either. In the substitute room I could enter but the key still didn’t work in the elevator. Wifi only works in the lobby, in the rooms it drops out consistently and has a download speed of about 1mb/s. I tried the free wifi and unlimited wifi and there was no difference. The USB ports in the room also work intermittently. The staff are friendly and do a great job, breakfasts were fine etc. I stay here because it is well located, but the hotel is in need of some TLC.

Dear Guest, Mr C. Thank you for sharing your feedback. We truly value your comments and regret that some aspects did not meet your expectations. We are currently working on the areas mentioned and hope to have the opportunity to improve your experience during a future visit. Kind regards, Carlos Gomez General Manager

Other web-users rate our hotel

  • 1,170 reviews 9.3/10 Location
  • 1,374 reviews 4.9/10 Room
  • 1,632 reviews 7/10 Service
  • 50 reviews 6.8/10 WiFi
  • 557 reviews 5.4/10 Cleanliness
  • 548 reviews 7.8/10 Breakfast
  • 11 reviews 0/10 Wellness Area

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