ibis Bogota Museo Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 12,876 reviews

ALLSAFE approved hotel

ibis Bogota Museo
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+ 12 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Bogota Museo

Transversal 6 No 27 - 85
Centro Internacional
11001 bogota
colombia

Tel: +5713814666

Fax: (+57)1/3814667

Check-in from 12h00

Check out up to 12h00

  • TRANSMILENIO :  PROFAMILIA

  • By plane

    EL DORADO At 15km / 9.32 miles

GPS :4.614176, -74.068794

Hotel services

QCEVICHE

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 216 rooms
    • 4 rooms for people with reduced mobility
    • 22 family rooms
    • No connecting room
    • No non-smoking room
    • 16 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
Access to property
  • CASA PARKING
    • On site

Our accommodation(s)

Our guest reviews for
ibis Bogota Museo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

12,876 reviews

TripAdvisor Rating 4.0/5

1,684 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good Breakfast

Customer review rating 3.0/5

Anonymous Couples - 22/11/2021 Confirmed reviews ALL

Just one pillow. Basic rooms.

Estimado Oscar, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Bogota Museo. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acontecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Good stay and well located

Customer review rating 4.5/5

Victor G. Couples - 20/11/2021 Confirmed reviews ALL

The hotel is well located, close to points of interest in the city. Breakfast is good and the restaurant's outdoor area is very pleasant. The room is small, not very well decorated, but with a good quality bed for a good nights rest. It should have built-in heating and air conditioning, as Bogotá requires it. The bathroom is spacious, but the shower door bothers to use and there is no support for bathroom items.

Dear Victor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C. Subgerente Hotel ibis Bogota Museo.
Customer review rating 5.0/5

Lucas A. Couples - 08/11/2021 Confirmed reviews ALL

Very clean, good mattress and sheets, very functional, good internet, good service.

Dear Lucas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Good stay - good location

Customer review rating 4.5/5

Sverrir G. Business - 07/11/2021 Confirmed reviews ALL

Nice people with good service

Dear Sverrir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Good stay

Customer review rating 5.0/5

Rafael P. M. Business - 07/11/2021 Confirmed reviews ALL

Excelent

Dear Rafael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Estancia Agradable

Customer review rating 4.0/5

Reina M. Couples - 06/11/2021 Confirmed reviews ALL

comodo.

Estimada Reina Muchas gracias por su comentario positivo acerca de nuestro hotel!. Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verle de vuelta. Sinceramente, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Excellent location, service and price. The best option for a business trip

Customer review rating 5.0/5

Miguel G. Business - 03/11/2021 Confirmed reviews ALL

Excellent location, service, and price. The best option for a business trip

Dear Aura, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Great location! Super staff

Customer review rating 4.5/5

Virgínia Solo - 02/11/2021 Confirmed reviews ALL

Enjoy staying at the ibis. The staff was very helpful and kind. The location was great with several food places around as well public transportation steps out of hotel. Breakfast was plenty and tasty

Dear Virginia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Cold and loud

Customer review rating 2.0/5

West Solo - 31/10/2021 Confirmed reviews ALL

Staff was good, but room was cold and the shower water wasn't very warm. Night club was unreasonably loud. Key to room had to be frequently reset.

Dear Weston, Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Good stay

Customer review rating 5.0/5

Jose Couples - 28/10/2021 Confirmed reviews ALL

Very professional staff

Dear José, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

A week in Bogota

TripAdvisor rating 5.0/5

vern681 Business - 27/10/2021 TripAdvisor review

I always stay at this hotel when I'm in Bogota bees of the proximity to everything I need to be near. All the rooms also come with an amazing view. The staff is friendly and helpful. I highly recommend this hotel.

Dear Vern681, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C Assistant Manager ibis Bogota Museo

dissapointing with the parking of my car

Customer review rating 3.5/5

Carlos Business - 25/10/2021 Confirmed reviews ALL

everything is OK, as usual except somebody was sitted in my car, and I found my fog lights in a bad position after 1 night

Dear Carlos, Thank you for the great review of our hotel! We will check this situation with the parking company. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Estancia agradable

Customer review rating 4.0/5

Anonymous Solo - 22/10/2021 Confirmed reviews ALL

Excelente

Estimada Yency Muchas gracias por su comentario positivo acerca de nuestro hotel!. Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verle de vuelta. Sinceramente, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Location!

Customer review rating 5.0/5

Leandra Couples - 18/10/2021 Confirmed reviews ALL

This hotel gives you an amazing location at the best price, also it has nice rooms and air aconditioning! Every time that we go to Bogota, we stay at this hotel and it never dissapoints. Give it a try!

Dear Leandra, We very much appreciate your comments regarding your stay at the ibis Bogota Museo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iván Gil C. Subgerente Hotel ibis Bogota Museo.

Never Disappointing!

TripAdvisor rating 5.0/5

spenone 05/04/2021 TripAdvisor review

ibis has always met my expectation. It's in a very safe location with lots to see and do. The ibis in Cali is my favorite next up Bogota then Cartagena. I with the rooms could be a little warmer if not then at least a heating element for those cold nights!

Dear Spenone, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iván Gil C Assistant Manager ibis Bogota Museo

Love the location

TripAdvisor rating 4.0/5

Faborincon Couples - 09/01/2020 TripAdvisor review

Service and location are amazing however the AC in the room was not working properly, it is not a big issue considering Bogotá weather but it is an opportunity to improve. The location, the view and the excellent service makes The Ibis and amazing option while staying in Bogotá

Dear Guest. Your review is very important to us, we joy to know that you enjoyed your stay; we hope you comeback soon. Kind Regards Dianne Rivera M Deputy Manager.

Some things have changed in one year

TripAdvisor rating 3.0/5

UNique6767 Family - 28/10/2019 TripAdvisor review

Every year I travel to Bogota to pay a promise to the divine Child of the 20th of July. This is my favorite hotel because of its proximity to the temple. The staff always are excellent. they always have a positive attitude and they try to make your stay to be pleasant. This time two small details caught my attention. The first was the fact that I ordered a chocolate in the bar located at the reception. Unfortunately to my surprise the lady who was at the service prepared it with a milk that I had obviously already observed was exposed for a considerable time, before my comment about the milk was not fresh, she completely ignored me, and continued to prepare my hot drink. Obviously, in my opinion this is not acceptable and as expected I did not consume it. The second situation observed was at breakfast time. Breakfast was not included in my reservation, however you can choose to order one and add it to their account. The option I chose for me and my sister was the buffet; and it reality was not what I expected. First the portions look like portions for cocktail, they are small. There was no hot coffee, juice, just two pieces of bananas, and two empanadas. When I asked one of the employees, he told me that everything was over and that I should wait for 15 or 20 minutes while the food was ready. I think that the restaurant must be prepared to keep food available at all times, especially when it is breakfast time.

Dear Guest: Your review is very important to us, we will check this to improve and satisfy you in your next stay. Kind Regards. Dianne Rivera M Deputy Manager.

Good accomodation in the heart of Bogotá

TripAdvisor rating 4.0/5

Juan Carlos F Couples - 09/10/2019 TripAdvisor review

This is a classical Ibis hotel, well mantained, clean, good wifi, walking distance to one of the best restauran areas in Bogotá, in fornt of National Museum, and the neighbourhood is very safe and nice.

Dear Guest. Your review is very important to us, we joy to know that you enjoyed your stay; we hope you comeback soon. Kind Regards Dianne Rivera M Deputy Manager.

Gum stuck to lamp. Shampoo/Soap dispenser!

TripAdvisor rating 1.0/5

mijotoba Couples - 16/06/2019 TripAdvisor review

There was gum stuck to a lamp in the room, no iron in bedrooms, and soap dispenser in showers which was supposed to be shampoo/conditioner/soap. The A/C wouldn't cool, had to open window to cool down. Staff very unhelpful, tried to borrow a pen and the front desk said no.

Dear Guest: Your review is very important to us, we will check this to improve and satisfy you in your next stay. Kind Regards. Dianne Rivera M Deputy Manager.

Confortable y with a special restaurant and breakfast

TripAdvisor rating 5.0/5

luizclaudi0d Business - 15/06/2019 TripAdvisor review

In general the IBIS is the same in all countries, but in Bogotá is a few different with a special breakfast, with many fruits and options and a high level in the restaurant - CEVICHE. It's only put a frigobar in the room will be perfect.

Dear Guest. Your review is very important to us, we joy to know that you enjoyed your stay; we hope you comeback soon. Kind Regards Dianne Rivera M Deputy Manager.

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