ibis Bogota Museo Hotel 3 stars

We have nothing but praise for the Ibis Bogota. Rooms were as expected for an Ibis. Staff exceedingly pleasant and helpful. Very easy to organise a taxi. Restaurant very good for evening meal and first class value for money breakfast. Wifi worked. Good location for getting to the airport and for walking to the old town

Amazing hotel experience. The breakfast buffet is excellent and the staff is quality at its best.

Although the hotel was comfortable and in the middle of a nice neighborhood surrounded by restaurants and accesible to the comercial zone, the rooms are pretty cold. At the lobby people was nice to deliver an additional blanket but the room was still freezing.

It’s was placent but the only bad thing is that inside the room, there wasn’t a friged and I need more water

Comfy bed and pillow. Ibis standard cleanliness

It was nice.

Agradable

Ibis rooms are ok. they are very small - no art, so they feel a bit soulless. But they work.

I really like the clean and nice rooms (a one or two paintings may help making them more welcoming), staff at all levels are warm and friendly, restaurant has good food and the 24-hour service is great, the location is outstanding and safe. An excellent hotel to stay, not luxurious but with their affordable rates, make your stay a happy experience.

We had a great time in Bogota and at the Museo Nacional hotel

Very spacious room, great staff, transportation service always available. I only wish this hotel could have a gym area.

sticky floors in the bedroom, reduced water pressure made timing for meetings cumbersome.

Every year I travel to Bogota to pay a promise to the divine Child of the 20th of July. This is my favorite hotel because of its proximity to the temple. The staff always are excellent. they always have a positive attitude and they try to make your stay to be pleasant. This time two small details caught my attention. The first was the fact that I ordered a chocolate in the bar located at the reception. Unfortunately to my surprise the lady who was at the service prepared it with a milk that I had obviously already observed was exposed for a considerable time, before my comment about the milk was not fresh, she completely ignored me, and continued to prepare my hot drink. Obviously, in my opinion this is not acceptable and as expected I did not consume it. The second situation observed was at breakfast time. Breakfast was not included in my reservation, however you can choose to order one and add it to their account. The option I chose for me and my sister was the buffet; and it reality was not what I expected. First the portions look like portions for cocktail, they are small. There was no hot coffee, juice, just two pieces of bananas, and two empanadas. When I asked one of the employees, he told me that everything was over and that I should wait for 15 or 20 minutes while the food was ready. I think that the restaurant must be prepared to keep food available at all times, especially when it is breakfast time.

Staff excellent and great location

Nice overlall experience, decent breakfast with nice coffee, fruits etc. Some communication problems since not all guests spoke Spanish and some unclear communications about asking 2 of us to change room, trying to fix a problem in another room which did not end up happening and which we had to ask about several times - general confusion amongst staff about this.