ibis Bogota Museo Hotel 3 stars

TripAdvisor rating 4.0/5 1,648 reviews
ibis Bogota Museo
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+ 14 Services
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre

Hotel location

ibis Bogota Museo

Transversal 6 No 27 - 85
Centro Internacional
11001
bogota
colombia

Tel: +5713814666

Fax: (+57)1/3814667

Contact email

Check-in from 12h00

Check out up to 12h00

  • TRANSMILENIO :   PROFAMILIA

  • By plane

    EL DORADO At 15km / 9.32 miles

GPS :4.614176, -74.068794

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Room with 1 double bed and 1 single bed for children

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

QCEVICHE

Type of cuisine: Other cooking style

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QCEVICHE

Photo non contractuelle / Strictly non binding

Our guest reviews for
ibis Bogota Museo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

11,027 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,648 reviews

Te saca del apuro, pero no volvería

Customer review rating 4.4/5

Michele Business - 02/12/2019 Confirmed reviews ALL

Positive: Friendly staff in the lobby and efficient. Comfortable beds Good location (National Museum and restaurants) Negative: One of the worst restaurant experiences I had. I ate 4 times and the food was bad, the service slow and prices too much for the quality. Expensive in comparison with other offers in the zone Shower needed several reparations + a unique dispenser of shampoo/soap: whatever that product is, it is not very reassuring

Dear Michele P., Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Everything was great

Customer review rating 4.4/5

Alvaro S. Couples - 26/11/2019 Confirmed reviews ALL

Price very reasonable and and professional help

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Price per location

Customer review rating 4.4/5

Yecid Business - 21/11/2019 Confirmed reviews ALL

I think this is the best hotel I have stayed in around the world (in terms of price/location). It has a perfect location as I had to run some errands and do business in downtown Bogota, I did everything within walking distance. The facilities are perfect for a short trip and the people working there are extremely helpful.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Satisfactoria

Customer review rating 4.4/5

Anonymous Families - 21/11/2019 Confirmed reviews ALL

Cómodo, seguro, sano

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Good, cheap and central

Customer review rating 4.4/5

Henning Business - 20/11/2019 Confirmed reviews ALL

Good. Insider it was a bit cold

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Excellent place to stay.

Customer review rating 4.4/5

Evelyn Couples - 20/11/2019 Confirmed reviews ALL

We have nothing but praise for the Ibis Bogota. Rooms were as expected for an Ibis. Staff exceedingly pleasant and helpful. Very easy to organise a taxi. Restaurant very good for evening meal and first class value for money breakfast. Wifi worked. Good location for getting to the airport and for walking to the old town

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Brand Ambassador/Bartender

Customer review rating 4.4/5

Antnio Solo - 19/11/2019 Confirmed reviews ALL

Amazing hotel experience. The breakfast buffet is excellent and the staff is quality at its best.

Dear Ramon G., We very much appreciate your comments regarding your stay at the ibis Bogota Museo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Too cold

Customer review rating 4.4/5

Patricia V. Business - 18/11/2019 Confirmed reviews ALL

Although the hotel was comfortable and in the middle of a nice neighborhood surrounded by restaurants and accesible to the comercial zone, the rooms are pretty cold. At the lobby people was nice to deliver an additional blanket but the room was still freezing.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

It’s comfortable and it’s located in a good area

Customer review rating 4.4/5

Laura O. Families - 17/11/2019 Confirmed reviews ALL

It’s was placent but the only bad thing is that inside the room, there wasn’t a friged and I need more water

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Right in the city centre

Customer review rating 4.4/5

Nelwin A. Solo - 13/11/2019 Confirmed reviews ALL

Comfy bed and pillow. Ibis standard cleanliness

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Satisfactory

Customer review rating 4.4/5

Hazel S. Friends - 11/11/2019 Confirmed reviews ALL

It was nice.

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Satisfecho

Customer review rating 4.4/5

John C. Couples - 10/11/2019 Confirmed reviews ALL

Agradable

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Adequate

Customer review rating 4.4/5

Ric Couples - 10/11/2019 Confirmed reviews ALL

Ibis rooms are ok. they are very small - no art, so they feel a bit soulless. But they work.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Excellent Hotel

Customer review rating 4.4/5

Anonymous Solo - 07/11/2019 Confirmed reviews ALL

I really like the clean and nice rooms (a one or two paintings may help making them more welcoming), staff at all levels are warm and friendly, restaurant has good food and the 24-hour service is great, the location is outstanding and safe. An excellent hotel to stay, not luxurious but with their affordable rates, make your stay a happy experience.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Fantastic

Customer review rating 4.4/5

Anonymous Friends - 05/11/2019 Confirmed reviews ALL

We had a great time in Bogota and at the Museo Nacional hotel

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Perfect stay

Customer review rating 4.4/5

Vanesa Business - 02/11/2019 Confirmed reviews ALL

Very spacious room, great staff, transportation service always available. I only wish this hotel could have a gym area.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

ok, just ok

Customer review rating 4.4/5

B C. Business - 31/10/2019 Confirmed reviews ALL

sticky floors in the bedroom, reduced water pressure made timing for meetings cumbersome.

Dear Bernardo F., Thank you for taking the time to tell us about your experience at the ibis Bogota Museo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Some things have changed in one year

TripAdvisor rating 4.0/5

UNique6767 Family - 28/10/2019 TripAdvisor review

Every year I travel to Bogota to pay a promise to the divine Child of the 20th of July. This is my favorite hotel because of its proximity to the temple. The staff always are excellent. they always have a positive attitude and they try to make your stay to be pleasant. This time two small details caught my attention. The first was the fact that I ordered a chocolate in the bar located at the reception. Unfortunately to my surprise the lady who was at the service prepared it with a milk that I had obviously already observed was exposed for a considerable time, before my comment about the milk was not fresh, she completely ignored me, and continued to prepare my hot drink. Obviously, in my opinion this is not acceptable and as expected I did not consume it. The second situation observed was at breakfast time. Breakfast was not included in my reservation, however you can choose to order one and add it to their account. The option I chose for me and my sister was the buffet; and it reality was not what I expected. First the portions look like portions for cocktail, they are small. There was no hot coffee, juice, just two pieces of bananas, and two empanadas. When I asked one of the employees, he told me that everything was over and that I should wait for 15 or 20 minutes while the food was ready. I think that the restaurant must be prepared to keep food available at all times, especially when it is breakfast time.

Dear Guest: Your review is very important to us, we will check this to improve and satisfy you in your next stay. Kind Regards. Dianne Rivera M Deputy Manager.

Very good hotel situated in the city hearth

Customer review rating 4.4/5

Giuseppe O. Solo - 27/10/2019 Confirmed reviews ALL

Staff excellent and great location

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.

Good experience, some hickups

Customer review rating 4.4/5

Johannes Families - 24/10/2019 Confirmed reviews ALL

Nice overlall experience, decent breakfast with nice coffee, fruits etc. Some communication problems since not all guests spoke Spanish and some unclear communications about asking 2 of us to change room, trying to fix a problem in another room which did not end up happening and which we had to ask about several times - general confusion amongst staff about this.

Dear Michael B., We very much appreciate your comments regarding your stay at the ibis Bogota Museo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Rivera Subgerente Hotel ibis Bogota Museo.
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