Mantra Crown Towers Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.1/5 1,053 reviews

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Description

Hotel extras

  • Tropical lagoon pool & heated kids' pool

  • Only 100m to Surfers Paradise Beach

  • Secure undercover parking

  • Self-contained apartments with a private balcony

  • On-site gym so you never have to miss a workout

Our accommodation(s)

Hotel location

Mantra Crown Towers Surfers Paradise

5 19 Palm Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.995663, 153.428385

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • 100% Non Smoking Property

3 pools

There's plenty of ways to make a splash, with two outdoor pools and an indoor heated pool. The kids will love the children's pirate ship with it's own waterslide, sandy beach and water fountains.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,053 reviews

TripAdvisor Rating  4.0/5  3,272 reviews

Not quite as described

Customer review rating 3.0/5

Damien Families - Confirmed reviews ALL

As a frequent Accor hotel guest, and reading the write up on the Mantra Crown Towers GC, i was a little disappointed at a few aspects that weren't as described. The room was tidy but tired. Doesn't look like its been updated since inception in the 90's. Pool area was alcohol free which was not advised. Pool bar/cafe was not advised ahead of time that it was alcohol free but also cash only. This seems very strange. I would have thought that being advertised as a resort, a 'pool bar' would actually be a bar. Aside from that, the parking was good, staff were friendly enough, room and facilities were tidy, and the overall experience was good. I wouln't be a returning customer though to this property as i feel there are other better options in the area,

Disappointing

Customer review rating 1.5/5

Julie H. Families - Confirmed reviews ALL

We arrived to a sticky note say that the $1,000 for two night stay unit didn't have air conditioning! However, the receptionist initially stated that there was nothing she could do with this. Eventually after insisting that she had options she showed us another 3 bed unit that had air. However, the furnishings were very sad A-Mart well worn bogan type. There were boogers on the wall!! and something that could have been excrement where possible some child's nappy touched the wall. The pool was fantastic!! however, not a bar insight!! Also I left 2 phone chargers in the room and rang that afternoon and left a message. This wasn't passed on and then after the 3rd phone call to reception it was announced that they couldn't check the room or ask the guest who had taken over if they were still there. $75.00 chargers each!! Surely you can trust the people employed to return guests equipment.

Good

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

It was ok

Well located and amazing pool

Customer review rating 3.0/5

Allison Families - Confirmed reviews ALL

We loved our stay but our room was a little dirty and run down. Terrible smells in the hallways and foyer. We did love the pool and the convenience of the location.

Great views, weĺl located, excellent pool

Customer review rating 4.5/5

Cristian M. Families - Confirmed reviews ALL

The 2 bedroom ocean view apartment was an excellent choice.We got more than expected. Lots of space and very well equiped and confortable. Being able to decide between a day at the pool and/or beach was a plus. Two steps away from everything. We will definitely stay again!

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Other web-users rate our hotel

  • 562 reviews 9.5/10 Location
  • 994 reviews 5.5/10 Room
  • 507 reviews 7.5/10 Service
  • 65 reviews 2.7/10 WiFi
  • 513 reviews 9.3/10 Pool
  • 436 reviews 2.8/10 Cleanliness
  • 325 reviews 3.2/10 Vibe
  • 35 reviews 3.4/10 Breakfast

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