Mantra Crown Towers Surfers Paradise 3 stars

Customer review rating (ALL Rating) 3.9/5 866 reviews

Mantra Crown Towers Surfers Paradise - Image 1
Mantra Crown Towers Surfers Paradise - Image 2
Mantra Crown Towers Surfers Paradise - Image 3
Mantra Crown Towers Surfers Paradise - Image 4
5 19 Palm Avenue, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Tropical lagoon pool & heated kids' pool

  • Only 100m to Surfers Paradise Beach

  • Secure undercover parking

  • Self-contained apartments with a private balcony

  • On-site gym so you never have to miss a workout

Our accommodation(s)

Hotel location

Mantra Crown Towers Surfers Paradise

5 19 Palm Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.995663, 153.428385

Telephone
Fax +61 7 5555 9998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

3 pools

There's plenty of ways to make a splash, with two outdoor pools and an indoor heated pool. The kids will love the children's pirate ship with it's own waterslide, sandy beach and water fountains.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  866 reviews

TripAdvisor Rating  3.8/5  3,292 reviews

Mixed review

TripAdvisor rating 3.0/5

T S TripAdvisor review

A mixed review. Good and bad. The official photos aren’t quite accurate ! Our 2 bed apartment was in need of a refurb and a jolly good clean (it was grubby and crumbs and rubbish behind the sofa). No cleaning service available unless you are booked for a minimum of 8 nights. Suggest brining laundry detergent to wash your towels etc.

Customer review rating 4.5/5

Juan A. Families - Confirmed reviews ALL

Always a good time at mantra crown towers

Dear Juan, We very much appreciate your comments regarding your stay at the Mantra Crown Towers Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jordan Farah, Front Office Manager

Customer review rating 4.0/5

Copeland W. Families - Confirmed reviews ALL

Building site next door very noisy

Dear W., We very much appreciate your comments regarding your stay at the Mantra Crown Towers Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jordan Farah, Front Office Manager

Customer review rating 5.0/5

Victoria B. Families - Confirmed reviews ALL

Stayed 5 nights. Easy to check in after hours. Had aircon, tv with Netflix, prime etc etc. multiple pools which was great. The gym had enough equipment for a good workout. Great vibes. And free parking!

Dear Victoria, We very much appreciate your comments regarding your stay at the Mantra Crown Towers Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jordan Farah, Front Office Manager

Customer review rating 1.5/5

Mahnaz M. Families - Confirmed reviews ALL

Poor customer service Apartment wasn’t clean Special the bedsheet and the kitchen I never recommend to anyone

Dear Mahnaz, Thank you for sharing your feedback following your stay. I am very sorry to learn of your disappointment with both the cleanliness of the apartment and the level of service you received. This is certainly not the experience we aim to provide, and I sincerely apologise that the condition of the bedsheets and kitchen did not meet acceptable standards. Your comments have been escalated to our housekeeping and management teams for immediate review and corrective action to ensure our standards are upheld consistently. We appreciate you taking the time to bring these matters to our attention, as feedback such as yours is important in helping us improve our services. Kind regards, Jordan

In partnership with TripAdvisor

Other web-users rate our hotel

  • 617 reviews 9.4/10 Location
  • 1,051 reviews 5.2/10 Room
  • 532 reviews 6.6/10 Service
  • 76 reviews 2.7/10 WiFi
  • 523 reviews 2.3/10 Cleanliness
  • 513 reviews 4.9/10 Amenities
  • 508 reviews 8.8/10 Pool
  • 360 reviews 3.2/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Surfers Paradise

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.